customer service representative Jobs in Islamabad

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Wurfel-IT (Pvt) Ltd.

<p><b>The Role:</b><br/>We're seeking motivated Ground Sales Representatives to drive revenue through direct customer engagement, field sales, and relationship building. You'll be the face of our brand, converting prospects into loyal customers through face-to-face interactions.</p><p><b>Job Description:</b></p><ul><li>Generate leads and close sales through door-to-door, event-based, or field sales activities</li><li>Prospect and engage small-to-mid-sized businesses in your assigned territory</li><li>Conduct on-site demos of our VoIP and features</li><li>Build rapport with potential customers and identify their needs</li><li>Meet or exceed weekly and monthly sales targets</li><li>Maintain accurate records of customer interactions and sales activity</li><li>Represent the company with professionalism and enthusiasm</li></ul><p><b>Qualification:</b></p><ul><li>Proven sales experience (B2C or field sales preferred)</li><li>Excellent communication and interpersonal skills</li><li>Self-starter with high energy and resilience</li><li>Valid driver's license and reliable transportation</li><li>Ability to work independently and manage time effectively</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

VoIP Sales Representative

Regus

<ul><li><div>Location City:</div>
<div>Islamabad</div>
</li><li><div>Country:</div>
<div>Pakistan</div>
</li><li><div>Location Type:</div>
<div>Hybrid</div>
</li><li><div>Contract Type:</div>
<div>Permanent</div>
</li><li><div>Employee Type:</div>
<div>Full Time</div>
</li><li><div>Essential Languages:</div>
<div>English</div>
</li><li><div>Vacancy Reference:</div>
<div>49120</div></li></ul>
<br><div><div><p><b>Inside Sales Representative</b></p>
 <p>IWG currently has several openings for Inside Sales Representatives working within our Global Sales Teams. In this role you&rsquo;ll handle incoming and outcoming calls or emails to present our products, workspaces, and services, helping new and existing customers find the right solution for their business.</p><br>
<p></p><p><b>Why Join us?</b></p>
<p>We offer a rewarding and supportive environment where you can thrive. Here&rsquo;s what you can look forward to:</p>
<ul><li>Attractive Commission Plan: Enjoy a competitive commission structure that rewards your hard work and success.</li>
<li>Flexible Hybrid Work Model: Benefit from a blend of office and remote work, allowing you to collaborate with colleagues while enjoying the flexibility of working from home.</li>
<li>Comprehensive Training: Receive 3 weeks of in-depth product and sales training, guided by our experienced sales coach, to set you up for success.</li>
<li>Multinational and Diverse Environment: Join a dynamic team in a global setting, where diversity and inclusion are celebrated.</li>
<li>Career Growth Opportunities: Explore a range of career advancement possibilities within a global company boasting 3,750 locations across 120+ countries.</li><br>
</ul><p></p><p><b>What you&rsquo;ll bring</b></p><br>
<p><br>
We&rsquo;re seeking dynamic individuals who thrive in a fast-paced, results-driven environment. The ideal candidate will have:
</p><ul><li>Experience in Sales, Business Development, or Account Management, with a proven track record of success, preferably in a B2B setting.</li>
<li>Native Speaker: Fluent in the local language and English, with excellent written and verbal communication skills.</li>
<li>A strong customer-first mindset with excellent negotiation skills and the ability to close deals confidently.</li>
<li>The ability to build and nurture long-term relationships with clients, fostering trust and loyalty.</li>
<li>Passion for engaging with diverse customers, curiosity to address their needs, pride in knowing IWG's solutions, and drive to achieve results and explore career opportunities.</li><br>
</ul><p></p><p><b>Why IWG?</b></p>
<p>For more than 30 years, IWG has been leading the way in flexible workspaces, transforming how people work around the world. With more than 3,750 locations in 120+ countries, we support millions of professionals daily, offering adaptable solutions that cater to businesses of all sizes. Our well-known brands&mdash;including Regus, Spaces, HQ and Signature provide innovative, tech-driven work environments, from local hubs and regional offices to virtual support services.</p>
<p>Our diverse clientele ranges from dynamic startups to major corporations like Google and HSBC, all benefiting from our flexible, sustainable work solutions. With a robust 30% annual growth rate and plans to expand to over 30,000 locations in the next decade, IWG is pioneering the future of work, shaping the next generation of workspaces to meet evolving global needs.</p>
<p>Ready to make an impact? Apply today and join a global company that&rsquo;s shaping the future of work!</p>
<p>Visit us at www.iwgplc.com to learn more about our mission and vision.</p>
<p><b><i>IWG is driving &amp; changing the future of work.</i></b></p></div></div>

Inside Sales Representative - Urdu Speaker

HA-Technologies

<p><b>Job description:</b></p><p>Job Title:</p><p>CSR &ndash; Medical Billing (Male/Female)<br/><i>(Customer Support / Call Center Representative)</i></p><p>Job Type:</p><p>Full-Time</p><p>Job Location:</p><p>(Islamabad)</p><p>Job Description:</p><p>We are looking for confident and energetic CSR (Male/Female) for our medical billing operations. The ideal candidate should be able to handle calls, communicate with clients, generate sales, and manage complete billing-related processes.<br/>Candidates with 1+ year experience are preferred, however fresh candidates with good communication skills are also welcome to apply.</p><p>Key Responsibilities:</p><ul><li>Handle <b>inbound and outbound calls</b> professionally</li><li>Communicate with US clients regarding medical billing services</li><li><b>Generate sales / close deals</b> over calls</li><li>Coordinate with billing team for <b>complete invoices and documentation</b></li><li>Follow up with clients and maintain relationships</li><li>Ensure proper understanding of medical billing workflow</li><li>Maintain call records, client data, and reports</li><li>Achieve daily/weekly call and sales targets</li></ul><p>Job Requirements:</p><ul><li><b>Experience:</b> 1 year+ CSR / Call Center / Sales experience (preferred)</li><li><i>(Freshies with strong communication skills can apply)</i></li><li><b>Excellent English communication skills</b></li><li>Confident call handling and sales skills</li><li>Basic understanding of medical billing process (preferred, not mandatory)</li><li>Ability to work under targets and pressure</li><li>Professional attitude and punctuality</li><li>Basic computer skills</li></ul><p>What We Offer:</p><ul><li>Competitive salary + commission</li><li>Training provided (especially for fresh candidates)</li><li>Friendly and professional work environment</li><li>Growth opportunities within the company</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>What is the difference between insurance billing and self-pay billing?</li><li>What information is required to create a complete medical invoice?</li><li>What is meant by claim denial?</li><li>What would you do if a client is confused about an invoice amount?</li></ul><p>Work Location: In person</p>

Customer Sales Representative (Medical Billing)

Recruitment360

<p>This is an entry level role in our logistics department. We are looking for passionate individuals with excellent English communication skills. All job-related training will be provided.</p><p>The ideal candidate will be adept at communication, negotiation, and customer service skills.</p><p>Key Responsibilities:</p><ul><li>Find cost effective haulage providers to deliver goods.</li><li>Negotiate with existing hauliers to keep delivery cost low</li><li>Manage shipment budgets</li><li>Track &amp; fix shipping errors</li><li>Coordinate with hauliers to make sure smooth shipment of goods</li><li>Communicate with Hauliers to ensure timely collection from warehouse and communicate ETA to the customer</li><li>Coordinate and monitor operations of the shipment</li></ul><p>Requirements:</p><ul><li>Strong educational background at least graduate level qualification.</li><li>0-1 year of experience in logistics, sales, or customer service department.</li><li>Ability to multitask and track multiple processes throughout the supply chain</li><li>Fluent in spoken and written English language skills</li><li>Excellent computing skills: MS Excel, MS PowerPoint, MS Word</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs55,000.00 per month</p><p>Work Location: In person</p>

Sales Representative (Haulier Caller)

Applause

<div>
 <strong>
  Role Details:
 </strong>
 Full Time | Remote | Hiring Immediately
 <br/>
 <br/>
 <strong>
  Applause Hiring Manager:
 </strong>
 Chris Anderson, VP of Sales
 <br/>
 <br/>
 <strong>
  Purpose:
 </strong>
 The role's purpose is to set 12+ completed demos per month by making outbound calls and sending outbound emails. Also, to help promote our booth / presence at trade shows via pre-event outreach.
 <br/>
 <br/>
 <strong>
  Benefits
 </strong>
 : Competitive compensation with hourly base and uncapped commissions | 100% remote w/ no office mandate | 19 paid company holidays | 12 PTO days annually | Amazing colleagues | Energetic culture that is positive and celebrates together | Inspiring mission &amp; software product | Ability to grow your career at a fast-growing tech startup
 <br/>
 <br/>
 <strong>
  Job Description:
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Sales Development Representative (SDR)
 </strong>
 will create demos for our Account Executives (AE's) by making outbound phone calls and sending outbound emails to our lead lists.
 <br/>
 <br/>
 <em>
  Note: All applications must be submitted in English.
  <br/>
  <br/>
 </em>
 <strong>
  Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Outbound Engagement: Focus 80%+ of your time on outbound calls and emails to engage SMB prospects
  </li>
  <li>
   Product Representation: Represent Applause with integrity, passion, professionalism, and a deep understanding of the product's features and benefits
  </li>
  <li>
   Prospect Education: Help cold prospects understand the value of Applause software, building awareness and interest
  </li>
  <li>
   Demo Scheduling: Set qualified demos for interested SMB prospects to meet with AEs, facilitating pipeline growth
  </li>
  <li>
   Trade Show Engagement: Call trade show attendees, encourage booth visits, and follow up to nurture leads
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sales Experience: 1-2+ years of experience in outbound B2B SaaS sales, with a proven track record of meeting or exceeding SDR quotas
  </li>
  <li>
   Communication Skills: Strong verbal and written communication skills, with the ability to engage SMB decision-makers effectively
  </li>
  <li>
   Technical Proficiency: Familiarity with using sales CRMs (e.g., HubSpot or Salesforce) to manage prospecting and pipeline activities
  </li>
  <li>
   High-Volume Activity: Comfortable making 200+ outbound calls per day in a fast-paced environment
  </li>
  <li>
   Time Management: Strong organizational skills and the ability to balance high activity levels with effective follow-ups
  </li>
  <li>
   Remote Effectiveness: Proven ability to work in a remote environment with excellent time management, a reliable internet connection, and zero noticeable latency
  </li>
  <li>
   Work Flexibility: Ability to work an 8-hour shift within the hours of 7 AM - 7 PM EST to support client needs and outreach strategies
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Applause
  <br/>
  <br/>
 </strong>
 Applause is a SaaS start-up founded by experienced entrepreneurs and backed by the best VCs in Silicon Slopes. We're focused on helping companies supercharge their team's performance so they can win more lifelong customers. Learn more about our company and culture here: https://www.applausehq.com/about-us
</div>


Sales Development Representative (Mexico/Pakistan)

eMumba

<div><div><div><div><div>We&rsquo;re looking for fresh graduates who are curious, detail-oriented, and eager to learn how modern outbound sales works. This is a trainee role leading to a full-time opportunity, where you&rsquo;ll gain hands-on experience in research-driven outreach, personalized communication, and AI-powered workflows.</div></div></div>
</div><h2 class="jobSectionHeader"><b>What You&rsquo;ll Do
</b></h2><div><div><div><ul><li>Conduct in-depth company and market research to inform outbound strategies</li>
<li>Identify and engage relevant decision-makers across target organizations</li>
<li>Design and execute personalized outreach campaigns across channels</li>
<li>Craft clear, compelling messaging tailored to each prospect&rsquo;s context</li>
<li>Monitor outreach performance and continuously refine strategies for better results</li>
</ul></div></div></div><h2 class="jobSectionHeader"><b>Skills, Knowledge and Expertise
</b></h2><div><div><div><div><b>Must-Have Requirements</b>
</div><ul><li>Recent graduate from a reputable university (BBA or any related field)</li>
<li>Strong written communication skills with attention to detail</li>
<li>Curiosity and willingness to learn about businesses and sales processes</li>
<li>Basic analytical mindset to interpret outreach performance</li>
<li><b>AI Awareness:</b><ul>
<li>Familiarity with AI tools (e.g., ChatGPT or similar)</li>
<li>Leverage AI for research, writing, and workflow automation</li>
<li>Interest in improving efficiency through tools and automation</li>
</ul></li></ul><div><b>Nice to Have</b>
</div><ul><li>Internship or project experience in sales, marketing, or research</li>
<li>Basic understanding of B2B outreach</li>
</ul></div></div></div><h2 class="jobSectionHeader"><b>What You&rsquo;ll Gain
</b></h2><div><div><div><ul><li>Hands-on training in modern outbound sales</li>
<li>Exposure to AI-driven outreach and automation workflows</li>
<li>Mentorship and structured learning environment</li>
<li>Opportunity to convert into a full-time SDR role based on performance</li>
</ul></div></div></div><h2 class="jobSectionHeader"><b>About Emumba
</b></h2><div><div>Emumba is a global engineering and consulting company with strengths in software development and an established AWS cloud practice focused on Data and GenAI. For 15 years, our teams across the US, the UAE, and Pakistan have earned trust through quality delivery and ownership of work. We look for people who value the culture they work in as much as the craft they bring to it.</div></div></div><p></p>

Trainee – Sales Development Representative

Red Star Technologies Pvt. Ltd.

<p><b>About Red Star Technologies </b></p><p>Red Star Technologies is a US-registered software and digital services company headquartered in Islamabad with 80+ professionals. We build websites, run Google Ads, manage local SEO, and develop AI-powered business tools for US-based clients. Our services include:</p><ul><li>Professional Website Design &amp; Development</li><li>Local SEO &amp; Google My Business Optimization</li><li>Google Ads &amp; Social Media Advertising</li><li>AI-Powered Phone Agents &amp; Business Automation</li><li>Review Generation &amp; Reputation Management</li><li>Custom Software, Mobile Apps &amp; Digital Marketing</li></ul><p>We are building a dedicated outbound sales engine to acquire US clients directly. We target Home Services businesses &mdash; plumbers, HVAC companies, electricians, roofers, and cleaning services &mdash; across the United States. The Cold Caller / SDR is the most critical hire in this team. You are the voice that opens doors.</p><p><b>About This Role</b></p><p>You will be calling US-based Home Services business owners and convincing them to either take a meeting with our Closer OR connect with the Closer live on the same call to close the deal immediately.</p><p>This is a high-energy, phone-first sales role. You will make 100-120+ outbound calls daily using VICIdial (our power dialer), handle objections in real-time, book qualified meetings, and occasionally transfer hot prospects directly to the Closer while they&rsquo;re still on the phone with you.</p><p><b>What makes this role different from a typical call center job:</b> You are not reading scripts to random people. You are having real conversations with business owners who make $80K-300K/year and need help getting more customers. This is consultative selling to real entrepreneurs, not telemarketing.</p><p>You will also be expected to generate your own leads. Using tools like Outscraper (a Google Maps scraping platform), Apollo.io, you&rsquo;ll extract leads, clean them, verify phone numbers, and load them into the dialer. This means you control your own pipeline &mdash; the better your leads, the more meetings you book, the more commission you earn. We provide all tools and training.</p><p><b>What You Will Do Daily </b></p><ul><li>Generate your own leads: Use Outscraper to scrape Google Maps for home services businesses in US cities. Clean and verify data using Google Sheets templates and Twilio phone validation script. Write or review AI-generated personalization notes. Upload verified leads to VICIdial. All tools, templates, and training provided.</li><li>Make 100-120+ outbound calls per day to US-based home services business owners using VICIdial auto-dialer. Target: plumbers, HVAC companies, electricians, roofers, and cleaning services.</li><li>Open conversations with confidence &mdash; use the personalization note on screen to hook the prospect in the first 10 seconds.</li><li>Handle objections in real-time &mdash; you need confident, natural responses for every pushback.</li><li>Book qualified meetings for the Closer &mdash; lock down a specific date, time, and timezone. Or, when a prospect is highly interested, transfer them LIVE to the Closer on the same call to close the deal on the spot.</li><li>Select correct disposition codes after every call (No Answer, Not Interested, Callback, Meeting Booked, etc.) &mdash; this drives all team reporting and lead quality feedback.</li><li>Complete meeting notes in ClickUp within 10 minutes of booking &mdash; what services the prospect needs, what problems they mentioned, their budget signals, and objections raised.</li><li>Track your own metrics daily &mdash; dials, connects, conversations, meetings booked &mdash; and report in the daily standup.</li><li>Provide lead quality feedback &mdash; which cities produce better connects, which business types are most responsive, which phone numbers were wrong.</li><li>Continuously refine your pitch and objection responses based on real conversations &mdash; this is a thinking role, not a script-reading role.</li></ul><p><b>Must-Have Requirements</b></p><ul><li>1-3 years of experience in outbound cold calling or inside sales &mdash; specifically calling US or international clients (not local Pakistan market).</li><li>Clear, confident, and professional English communication &mdash; you must be easy to understand for American listeners and able to hold natural, fluent business conversations without long pauses, heavy accent interference, or grammatical errors.</li><li>Proven ability to handle objections live on a call &mdash; not reading from a script, but genuinely responding to what the prospect says with relevant, confident answers.</li><li>Experience using a power dialer or auto-dialer (VICIdial, Kixie, PhoneBurner, Aircall, or similar) &mdash; you understand dial workflows, dispositions, and high-volume calling rhythm.</li><li>Comfortable making 100+ calls per day without losing energy or enthusiasm &mdash; cold calling is mentally demanding and you need stamina and resilience.</li><li>Experience with lead generation or lead research &mdash; sourcing contacts from databases, scraping tools, or online directories. You understand how to find and qualify business leads, not just call them.</li><li>Strong understanding of B2B sales concepts &mdash; what qualifying a prospect means, why you pitch outcomes (more phone calls for their business) not features (we build websites).</li><li>Excellent listening skills &mdash; the best cold callers listen more than they talk.</li><li>Ability to work US shift hours (7 PM &ndash; 4 AM PKT, Monday&ndash;Friday) &mdash; non-negotiable.</li><li>Thick skin and genuine resilience &mdash; you will hear &lsquo;no&rsquo; 80+ times per day and still pick up the phone with the same energy for the next call.</li></ul><p><b>Nice-to-Have (Will Set You Apart)</b></p><ul><li>Experience selling to Home Services businesses (plumbers, HVAC, electricians, roofers, cleaning companies) or similar blue-collar / local service businesses in the US.</li><li>Experience using web scraping tools (Outscraper, Apify, PhantomBuster) or lead databases (Apollo.io, LinkedIn Sales Navigator) for lead generation.</li><li>Understanding of digital marketing services &mdash; you can explain what local SEO, Google Ads, Google My Business optimization, and website design mean in simple business terms.</li><li>Previous experience selling digital marketing or website services to small businesses.</li><li>Experience with CRM systems (ClickUp, HubSpot, Pipedrive) for logging calls and tracking pipeline.</li><li>Track record of meeting or exceeding call quotas and meeting booking targets &mdash; with real numbers you can share.</li><li>Knowledge of the US small business landscape &mdash; time zones, how local service business owners think, what builds trust over the phone.</li><li>Experience leaving effective voicemails that generate callbacks.</li><li>Familiarity with common objection handling frameworks (feel-felt-found, acknowledge-bridge-close, etc.).</li></ul><p><b>Compensation &amp; Growth:</b></p><ul><li>Base salary: PKR 60,000 &ndash; 80,000/month based on experience level (paid on 1st of each month).</li><li>Performance commission: 1% to 3% recurring commission of every client that originated from your booked meeting.</li><li>All tools provided: VICIdial dialer, Outscraper scraping tool, Twilio phone validation, Google Sheets templates, AI personalization tools, headset &mdash; all at company expense.</li><li>This is not a call center job: This is the starting point of a B2B sales career with real earning potential that grows as you grow.</li></ul><p><b>Work Schedule &amp; Location</b></p><ul><li>Location: On-site at our Islamabad office (this is not a remote position).</li><li>Shift: US business hours &mdash; 7:00 PM to 4:00 AM PKT (Monday through Friday).</li><li>You will be calling during peak US business hours when home services business owners are most reachable.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Cold Caller / Sales Development Representative (SDR)

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