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customer sales representative csr

Atlantis BPO Solutions Private Limited

Location: I-9/3, Islamabad (Onsite) Shift: US Night Shift (6:00 PM &ndash; 3:00 AM)Atlantis BPO Solutions is looking for an Inbound Customer Support Representative to join its US Telecom campaign. Candidates with outbound sales, telesales, or call center experience are highly encouraged to apply.Key Responsibilities:<ul><li>Handle inbound customer calls</li><li>Assist customers with internet &amp; cable service activations</li><li>Explain plans, pricing, and promotions</li><li>Resolve customer queries professionally</li><li>Update customer records in CRM</li><li>Meet individual performance targets</li></ul>Requirements:<ul><li>Excellent English communication skills</li><li>Strong customer handling and sales skills</li><li>Basic computer knowledge</li><li>Ability to work the US Night Shift</li></ul>Experience:<ul><li>6 months to 2 years of experience in Inbound Sales, Customer Support, Telecom, or Call Center is preferred.</li><li>Candidates with Outbound Sales, Telesales, Appointment Setting, or Cold Calling experience are highly encouraged to apply.</li><li>Fresh candidates with excellent English communication skills are also encouraged to apply.</li></ul>Benefits:<ul><li>Competitive Basic Salary</li><li>Performance-Based Incentives</li><li>Attendance Bonus</li><li>Career Growth Opportunities</li></ul>Pay: Rs70,000.00 - Rs250,000.00 per monthWork Location: In person

Inbound Customer Support Representative

WyneBridge

Location: DHA Phase 2, Islamabad/Rawalpindi Work Type: Full-Time (In-Person) Working Hours: 12:00 PM &ndash; 9:00 PM (1-hour break) Salary: PKR 45,000 - PKR 65,000 per month. Experience: Fresh Graduates Encouraged to ApplyAbout the RoleWe are looking for a motivated, detail-oriented Business Development Representative (BDR) to support our outbound sales efforts and day-to-day sales operations. This role is ideal for a fresh graduate looking to build a career in business development, sales operations, and CRM management while working with a US-based sales team.Key ResponsibilitiesBusiness Development &amp; Outreach<ul><li>Execute high-volume email outreach to cold and stalled sales opportunities using Gmail mail merge.</li><li>Re-engage dormant prospects and book qualified meetings on the Account Executive's calendar.</li><li>Follow established outreach sequences and maintain consistent follow-up with prospects.</li><li>Maintain accurate records of outreach activities and engagement.</li></ul>Response Management<ul><li>Respond to prospect emails using approved templates and playbooks.</li><li>Escalate complex inquiries, objections, or opportunities requiring custom responses to the Account Executive.</li><li>Ensure timely and professional communication with prospects.</li></ul>CRM Management &amp; Data Hygiene<ul><li>Update and maintain opportunity records within the CRM.</li><li>Review pipeline stages and ensure opportunities are accurately categorized.</li><li>Identify changes in Account Executive ownership and flag discrepancies.</li><li>Log notes and activities for every outreach, follow-up, and customer interaction.</li><li>Maintain clean, complete, and accurate sales data.</li></ul>Campaign Tracking &amp; Reporting<ul><li>Categorize prospect responses using predefined coding systems.</li><li>Apply campaign tags and maintain reporting accuracy.</li><li>Support the creation and maintenance of sales performance reports.</li><li>Track campaign response rates, meetings booked, and other key metrics.</li></ul>General Responsibilities<ul><li>Assist with day-to-day sales operations and administrative tasks.</li><li>Conduct basic online research to support sales initiatives.</li><li>Prepare and maintain spreadsheets, reports, and internal documentation.</li><li>Support process improvements by identifying inefficiencies and suggesting better workflows.</li><li>Coordinate with internal team members to ensure tasks are completed on time.</li><li>Maintain confidentiality of company and client information.</li><li>Prioritize multiple assignments while meeting deadlines.</li><li>Perform other business development, operations, or administrative tasks as assigned by management.</li></ul>Qualifications<ul><li>Bachelor's degree (Fresh graduates are encouraged to apply).</li><li>Excellent written English communication skills.</li><li>Strong organizational skills and attention to detail.</li><li>Comfortable using Google Workspace or Microsoft Office.</li><li>Ability to learn new software and processes quickly.</li><li>Strong problem-solving skills and a proactive attitude.</li><li>Ability to work independently and collaboratively in a team environment.</li></ul>Preferred Skills<ul><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, Zoho) is a plus.</li><li>Experience with Google Sheets, Microsoft Excel, or data management is an advantage.</li><li>Basic understanding of sales, lead generation, or customer relationship management is preferred but not required.</li></ul>What We Offer<ul><li>Hands-on experience supporting a US-based B2B sales team.</li><li>Training in CRM systems, outbound sales, and business development processes.</li><li>A collaborative work environment with opportunities for professional growth and career advancement.</li></ul>Location: DHA Phase 2, Islamabad/Rawalpindi (In-Person) Schedule: Monday to Friday, 12:00 PM &ndash; 9:00 AM (1-hour break)Pay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Business Development Manager

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook
 
 
 
 Position Overview
 
 
 
 As a Field Dispatch Coordinator, you will ensure Zones work is performed efficiently &amp; accurately. You will provide consistency in customer deliverables by training &amp; onboarding technicians and engineers, assisting in the preparation of project manuals, performing pilot installations, quality assurance checks, and performing supervisory functions for the Field Services Team.
 
 
 
 What You Will Do As The Field Dispatch Coordinator
 
 
 
 Employees employed in the role of Field Dispatch Coordinator shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.
 
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
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 Perform pilot installation for our customers to verify and validate the scope of services and installation scripts.
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 Work with the Project Management Office to prepare project manuals on each project for our technicians and engineers which will outline topics such as:
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 Contact information
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 Escalation procedures
 </li>
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 Scope of services
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 Installation scripts and processes
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 Schedules and teams
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 Locations and maps
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 Site completion checklists
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 Provide onboarding, training, and support for Field Technicians
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 Perform quality assurance checks and team assessments to ensure:
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 Performance of the complete scope of services as outlined in the SOW
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 Installation scripts and processes are completed, meeting client directed specifications
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 Be available for all escalations and questions as a dedicated technical support resource
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 Route and manage subcontractor work orders
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 Collect and validate appropriate deliverables upon completion for delivery to project manager
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 Bachelor&rsquo;s degree in IT/Business Administration or any other related field
 
 
 
 Required Experience
 
 
 
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 5+ years&rsquo; experience with PC systems, related peripherals, common software programs, and Operating Systems
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 Thorough understanding of the connectivity of devices to LAN and WAN
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 Candidates must possess the ability and willingness to adapt to working off-hours, weekends a without prior notification
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 Strong interpersonal and customer service skills
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 Ability to communicate internally and externally on all levels and through all mediums.
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 Experience and success in working with various delivery organizations to achieve deliverables
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 Ability to effectively prioritize and execute tasks in a high-pressure environment
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 Ability to work and adapt to change in a fast-paced environment
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 Excellent written and verbal communication skills
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 Voice and Data cabling experience (Installation, termination, testing)
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
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 Experience with Service Desk and ITSM tool suite
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 Concepts of networking fundamentals
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 FTMA operations and field dispatch coordination experience
 </li>
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 Experience with Service Now
 </li>
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 Resource supervisory experience
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Shift Timings: 07:00 P.M to 04:00 A.M (Pk time)
</div>

Field Dispatch Coordinator

Simcoe IT

Job Title: Sales SupervisorIndustry: Retail (Dollar Shop) Location: PWD Road, Islamabad Job Type: Full-Time &ndash; OnsiteWorking Hours<ul><li>11:00 AM &ndash; 9:00 PM</li><li>12:00 PM &ndash; 10:00 PM (After Lockdown)</li></ul>Off Days: 2 off days per monthSalary: PKR 60,000 &ndash; 70,000 + CommissionKey Responsibilities<ul><li>Supervise and lead the sales team to achieve daily, weekly, and monthly sales targets.</li><li>Develop and implement effective sales strategies to maximize revenue.</li><li>Monitor sales performance and provide coaching to improve team productivity.</li><li>Ensure attractive product displays and maintain high visual merchandising standards.</li><li>Deliver excellent customer service and resolve customer complaints professionally.</li><li>Prepare daily, weekly, and monthly sales plans and monitor progress.</li><li>Maintain store discipline, cleanliness, and operational standards.</li><li>Coordinate with management regarding inventory, stock replenishment, and product availability.</li><li>Train, mentor, and onboard new sales staff.</li><li>Prepare daily sales reports and submit performance updates to management.</li><li>Ensure compliance with company policies and operational procedures.</li><li>Motivate the team to achieve sales goals while maintaining a positive work environment.</li></ul>Requirements<ul><li>2&ndash;4 years of experience in retail sales, preferably in a dollar shop, supermarket, or retail store.</li><li>Proven experience in sales supervision and team management.</li><li>Strong understanding of retail operations and customer service.</li><li>Knowledge of visual merchandising and product display techniques.</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Ability to work in a fast-paced retail environment.</li><li>Basic computer skills and experience preparing sales reports.</li></ul>Pay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in retail sales or sales supervision?</li><li>Have you managed a team of sales staff before? If yes, how many team members did you supervise?</li><li>Do you have experience with visual merchandising and improving product displays?</li><li>Are you comfortable handling customer complaints and resolving issues professionally?</li><li>Do you have your own transportation to commute to the workplace?</li><li>Are you comfortable working on a rotational shift from 11:00 AM &ndash; 9:00 PM or 12:00 PM &ndash; 10:00 PM?</li><li>Are you willing to work onsite at PWD Road, Islamabad?</li></ul>Experience:<ul><li>retail sales: 2 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Sales Supervisor

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

We are seeking a highly motivated and results-driven Inside Sales &amp; Lead Generation Executive to support our business growth in the UAE market. The ideal candidate will be responsible for identifying and qualifying prospective clients, generating high-quality B2B leads, scheduling sales meetings, and maintaining a healthy sales pipeline.The successful candidate should have experience in outbound sales, cold calling, email outreach, LinkedIn prospecting, and CRM management. Experience in the Fleet Management, GPS Tracking, Telematics, IoT, SaaS, or B2B technology industry will be a strong advantage.Key ResponsibilitiesLead Generation &amp; Prospecting<ul><li>Generate qualified B2B leads through cold calling, email campaigns, LinkedIn Sales Navigator, online research, and networking platforms.</li><li>Identify and engage decision-makers, including Fleet Managers, Operations Managers, Logistics Managers, Procurement Teams, and Business Owners across the UAE.</li><li>Research target companies and maintain an updated prospect database.</li><li>Qualify leads based on business requirements and sales criteria before handing them over to the Business Development team.</li></ul>Inside Sales<ul><li>Conduct outbound calls to introduce company products and services.</li><li>Schedule meetings and product demonstrations for the sales team.</li><li>Follow up with prospects through calls, emails, and LinkedIn to nurture leads.</li><li>Build and maintain a strong sales pipeline to achieve monthly lead generation and appointment targets.</li><li>Assist in preparing sales proposals, quotations, and presentations when required.</li></ul>CRM &amp; Pipeline Management<ul><li>Maintain accurate customer information, activities, and follow-up records in the CRM system.</li><li>Track lead status from initial contact through conversion.</li><li>Prepare weekly and monthly reports on lead generation activities, conversion rates, and sales performance.</li><li>Ensure CRM data accuracy and timely updates.</li></ul>Market Research<ul><li>Research the UAE market to identify new business opportunities and industry trends.</li><li>Monitor competitor activities, pricing strategies, and customer requirements.</li><li>Develop target account lists for outbound sales campaigns.</li><li>Provide market intelligence and customer feedback to management.</li></ul>Collaboration<ul><li>Work closely with the Sales, Marketing, and Business Development teams to achieve revenue objectives.</li><li>Coordinate with the marketing team on campaigns to improve lead quality and conversion.</li><li>Ensure seamless handover of qualified leads to the sales team.</li></ul>QualificationsEducation<ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field.</li></ul>Experience<ul><li>2&ndash;4 years of experience in Inside Sales, Lead Generation, Telemarketing, or Business Development.</li><li>Experience targeting the UAE market is highly preferred.</li><li>Experience in Fleet Management, Vehicle Tracking, GPS Tracking, Telematics, IoT, SaaS, Automotive, Logistics, or B2B Technology industries will be a strong advantage.</li></ul>Required Skills<ul><li>B2B Lead Generation</li><li>Inside Sales</li><li>Cold Calling</li><li>Lead Qualification</li><li>Appointment Setting</li><li>Email Outreach</li><li>LinkedIn Sales Navigator</li><li>CRM Management (HubSpot, Zoho CRM, Salesforce, or similar)</li><li>Microsoft Excel &amp; Microsoft Office</li><li>Market Research</li><li>Customer Relationship Management</li><li>Negotiation &amp; Communication Skills</li><li>Sales Pipeline Management</li><li>Time Management &amp; Organizational Skills</li></ul>Core Competencies<ul><li>Strong verbal and written English communication skills.</li><li>Excellent interpersonal and relationship-building abilities.</li><li>Self-motivated with a results-oriented mindset.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and meet sales targets.</li><li>High attention to detail and follow-up discipline.</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of qualified leads generated per month.</li><li>Number of meetings and product demonstrations scheduled.</li><li>Lead-to-opportunity conversion rate.</li><li>Sales pipeline growth and quality.</li><li>CRM data accuracy and timely updates.</li><li>Achievement of monthly and quarterly lead generation targets.</li><li>Contribution to revenue growth through qualified opportunities.</li></ul>Preferred Qualifications<ul><li>Experience working with UAE-based clients and businesses.</li><li>Familiarity with UAE business culture and B2B sales practices.</li><li>Knowledge of Fleet Management, GPS Tracking, Vehicle Tracking, or Telematics solutions.</li><li>Experience using LinkedIn Sales Navigator, Apollo.io, ZoomInfo, or similar lead generation tools.</li></ul>Work Location: In person

Inside Sales & Lead Generation Executive

Think Higher Consultants

We are looking for a motivated and customer-focused Sales Specialist to join our visa consultancy team. The ideal candidate will be responsible for handling client inquiries, understanding their requirements, providing suitable guidance, and converting prospects into successful clients. The role requires strong communication skills, sales expertise, and the ability to build long-term client relationships.Job Responsibilities<ul><li>Respond to client inquiries and provide information about visa consultancy services.</li><li>Conduct consultations to understand clients&rsquo; needs and recommend appropriate solutions.</li><li>Generate leads and follow up with potential clients through calls, emails, and other channels.</li><li>Maintain strong relationships with prospective and existing clients.</li><li>Achieve assigned sales targets while ensuring a high level of customer satisfaction.</li><li>Maintain accurate records of client interactions and sales activities.</li><li>Coordinate with internal teams to ensure a smooth client journey.</li><li>Stay updated on company services and industry trends.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or relevant professional qualification preferred.</li><li>Proven experience in sales, business development, or customer-facing roles.</li><li>Experience in visa consultancy, immigration, or related industries is a plus.</li><li>Excellent communication and negotiation skills.</li><li>Strong customer service and relationship-building abilities.</li><li>Target-oriented with good follow-up and problem-solving skills.</li><li>Ability to work independently and as part of a team.</li></ul>Work Location: In person

Sales Specialist

TalentPop App

<div>
 "
 
 
 
 We're Hiring: Sales and Support Virtual Assistant (VA)
 
 
 
 
 Remote | Full-Time | E-commerce Support
 
 
 
 At
 
 TalentPop App
 
 , we're building a team of talented remote professionals who are passionate about delivering exceptional customer experiences. We're currently hiring a
 
 Sales and Support Virtual Assistant (VA)
 
 to join our growing team and help drive customer satisfaction, sales, and long-term business success.
 
 
 If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions &mdash; this role may be a perfect fit.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
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 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter SSVA in that field.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
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 Provide real-time support to customers via live chat, email, SMS, and phone
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 Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
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 Manage order inquiries, including shipping, tracking, returns, and refunds
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 Update CRM tools and track customer interactions accurately
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 Represent each e-commerce brand in a way that reflects their tone and values
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 Share customer feedback and insights to improve sales processes
 </li>
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 Collaborate with internal teams to meet performance and service goals
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
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 Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
 </li>
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 Excellent written and verbal communication skills in English
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 Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
 </li>
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 Ability to work independently in a remote, fast-paced environment
 </li>
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 Detail-oriented, proactive, and results-driven
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
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 A personal PC or laptop with an i5 processor or higher.
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 A stable internet connection with a minimum of 25 Mbps upload and download speeds.
 </li>
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 A quiet, professional workspace for calls.
 
 
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 </ul>
 
 What We Offer
 
 
 
 <ul>
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 Performance-based raises and commission opportunities
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 Paid time off
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 Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
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 Recognition bonuses for outstanding performance
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 100% remote setup with a supportive, collaborative team environment
 </li>
 <li>
 Career development opportunities
 
 
 </li>
 </ul>
 
 Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
 
 
 
 "
</div>

Sales & Support VA

Explore 65+ Customer sales representative csr in Islamabad this August. Find roles across top companies and apply now to boost your career.