customer service officer (cso) Jobs in Peshawar

customer service officer (cso)

customer service representative

Link HR Consultants

Key Responsibilities: Monitor and respond to customer comments, messages and reviews on social media platforms i.e Whatsapp, Facebook and Instagram etc. Create and send personalized responses to customer inquiries. Investigate and resolve customer complaints in a timely manner. Stay up-to-date with organization's services and policies. Provide accurate information to customers. Fluent in English, Urdu and Pashto ( Written and Spoken). Proficient in social media platforms and messaging apps. Handle complaints, feedback, and product/services inquiries. Having complete knowledge of services provided by the company.Job Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

Customer Service Representative

vijay kumar

Job description:Position: Customer Service Officer (CSO) &ndash; Installation Location: Peshawar Experience: 1&ndash;2 Years Salary :50000 + incentives 20000Job Summary: Responsible for managing installation requests, coordinating with customers and field technicians, and ensuring installations are completed within the defined turnaround time while maintaining customer satisfaction and proper documentation.Key Responsibilities:<ul><li>Receive and log installation requests as per company policy.</li><li>Schedule installations with customers and confirm site readiness.</li><li>Assign installation jobs to technicians and share complete job details.</li><li>Coordinate with stores for installation material issuance and tracking.</li><li>Inform customers about additional material costs as per approved rates.</li><li>Monitor daily installation status, pending cases, and completion rate.</li><li>Conduct post-installation confirmation calls to ensure customer satisfaction.</li><li>Maintain proper documentation and comply with installation SOPs.</li><li>Escalate urgent or critical cases to management.</li></ul>Requirements:<ul><li>Intermediate / Graduate with 1&ndash;2 years of experience in customer service or operations coordination.</li><li>Basic knowledge of MS Office and CRM systems.</li><li>Good communication, coordination, and follow-up skill</li></ul>Job Type: ContractContract length: 12 monthsJob Type: Contract Contract length: 12 monthsPay: Up to Rs50,000.00 per monthLocation:<ul><li>Peshawar (Required)</li></ul>Work Location: In person

Customer Service Officer (CSO)

Key Responsibilities: Take order, serve food/drinks, make beverages and provide services to customers. Prepare and serve coffee, tea and other beverages. Provide Excellent customer service and respond to customer needs. Work with kitchen staff to ensure timely service.Pay: Rs18,000.00 - Rs20,000.00 per monthWork Location: In person

Waiter/Barista

Vivo mobile Company

Preparing the Invoices of mobile phones. Preparing the Invoices of Spares parts and Accessories Maintain the record. Finalizing and submit the Invoice to FBR. Reporting on daily / weekly /monthly according to need. Maintain the device like laptop, printer Check the inventory of spare parts of Service Center Assist to service center to take Feedback &amp; call back to customer. Any other task assigned by the Manager Customer services Center or Finance Department.Education : Min GraduationJob Type: Full-timePay: From Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Peshawar (Required)</li></ul>Work Location: In person

Billing Officer (Peshawar - Female)

Achha Foods

Key ResponsibilitiesOperational Management<ul><li>Oversee day-to-day branch operations, including inventory management, product handling, and customer service.</li><li>Ensure compliance with company policies, food safety standards, and hygiene regulations.</li><li>Monitor equipment and facilities to maintain operational efficiency.</li></ul>Team Leadership<ul><li>Supervise, train, and motivate branch staff to achieve performance targets.</li><li>Schedule and manage staff shifts to ensure adequate coverage during peak hours.</li><li>Address staff issues promptly and foster a positive working environment.</li></ul>Sales and Customer Service<ul><li>Drive sales by promoting products and ensuring excellent customer service.</li><li>Address and resolve customer complaints or queries in a professional and timely manner.</li><li>Implement promotional campaigns and track their effectiveness.</li></ul>Inventory and Stock Control<ul><li>Monitor inventory levels to ensure product availability while minimizing wastage.</li><li>Conduct regular stock checks and coordinate with suppliers for timely restocking.</li><li>Maintain accurate records of inventory, deliveries, and sales transactions.</li></ul>Financial Management<ul><li>Oversee cash handling, daily sales reconciliation, and reporting.</li><li>Manage branch expenses to align with budgetary guidelines.</li><li>Analyze sales and operational data to identify areas for improvement.</li></ul>Compliance and Reporting<ul><li>Ensure adherence to health, safety, and quality standards.</li><li>Prepare and submit operational reports to senior management as required.</li><li>Stay updated on local regulations affecting branch operations.</li><li>Any other responsibilities provided by the company</li></ul>Skills<ul><li>Experience in dispatching, logistics, supply chain, or a related field is desirable</li><li>Experience in the dairy or perishable goods industry.</li><li>Basic accounting and financial management skills.</li><li>Familiarity with local market trends and customer preferences.</li></ul>*Job Type: Full-timePay: From Rs35,000.00 per monthApplication Question(s):<ul><li>Do you have dispatching, logistics, supply chain, or a related field ? Previously</li><li>Do you have a Valid Police character certificate. As it is must?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Branch Supervision: 2 years (Required)</li></ul>Location:<ul><li>Peshawar (Required)</li></ul>Work Location: In person

Branch Supervisor

Zakori Group (Pyali Restaurant)

Position Summary: The Delivery Rider is responsible for delivering food orders to customers in a timely and safe manner while maintaining good customer service.Key Responsibilities:<ul><li>Pick up orders from the restaurant and deliver them to customers on time.</li><li>Ensure safe handling of food during delivery.</li><li>Follow traffic rules and safety guidelines while riding.</li><li>Maintain polite and professional behavior with customers.</li><li>Coordinate with branch staff regarding order pickup and delivery updates.</li><li>Keep the delivery bag and equipment clean and in good condition.</li></ul>Requirements:<ul><li>Must have own motorcycle.</li><li>Must have a valid driving license.</li><li>Basic knowledge of local routes and areas.</li></ul>Application Question(s):<ul><li>Do you have your own bike and a valid driving license?</li><li>Are you available to work night shifts if required?</li><li>Which branch are you available to work at: Town or Gulbahar?</li></ul>Work Location: In person

Riders (fast-food restaurant)

Tech Emulsion

<div>
 
 
 Location:
 
 
 University Road, Peshawar (On-site, Full-time)
 
 
 
 
 
 
 
 Timings:
 
 
 Monday &ndash; Friday, 9 AM &ndash; 6 PM
 
 
 
 
 
 
 
 About Tech Emulsion
 
 
 
 
 Tech Emulsion is a fast-growing AI-driven software company helping global startups and enterprises design, build, and scale SaaS platforms, AI agents, and automation systems.
 
 
 
 
 We&rsquo;ve delivered 50+ projects across the US, UK, Canada, and Australia&mdash; turning raw ideas into market-ready MVPs.
 
 
 
 
 We&rsquo;re now expanding our Business Development team to accelerate growth across Upwork, LinkedIn, and outbound channels.
 
 
 
 
 If you love communicating with founders, understanding tech products, and closing deals that create impact &mdash; this role is for you.
 
 
 
 
 
 
 
 Role Overview
 
 
 
 
 As a Business Development Representative, you&rsquo;ll be at the front line of Tech Emulsion&rsquo;s growth.
 
 
 
 
 You&rsquo;ll identify opportunities, start conversations, and convert interest into signed projects &mdash; supported by a skilled tech and delivery team.
 
 
 
 
 Your work will directly influence our monthly revenue and client portfolio quality.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Client Acquisition &amp; Lead Generation
 
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 Drive new business via Upwork, LinkedIn, and cold email outreach.
 
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 Identify high-value opportunities aligned with our services: SaaS Development, AI Automation, Mobile and Web Apps.
 
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 Write personalized, value-driven proposals and messages that convert.
 
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 Nurture relationships with startup founders, CTOs, and decision-makers.
 
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 Upwork Bidder
 
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 Actively search and bid on relevant projects on Upwork aligned with Tech Emulsion&rsquo;s core services (SaaS, AI Automation, Mobile &amp; Web Apps).
 
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 Craft tailored proposals highlighting value, expertise, and past success stories to maximize conversion.
 
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 Maintain consistent daily activity on Upwork &mdash; tracking bids, responses, and follow-ups.
 
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 Collaborate with Tech Leads and Engineers to prepare accurate estimates and technical inputs for proposals.
 
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 Build long-term client relationships through timely communication and professional engagement on the platform.
 
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 Sales Operations
 
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 Maintain a daily pipeline in CRM/Notion (lead &rarr; contact &rarr; call &rarr; deal &rarr; handoff).
 
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 Conduct qualification calls to understand project scope, timeline, and budget.
 
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 Collaborate with Tech Leads and Engineers to prepare estimates and proposals.
 
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 Track KPIs &mdash; outreach volume, response rate, meetings booked, and conversions.
 
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 Market Intelligence
 
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 Research emerging AI + software trends, competitor offerings, and pricing strategies.
 
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 Analyze what kinds of clients convert best and refine targeting accordingly.
 
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 Contribute to quarterly sales strategy reviews with actionable insights.
 
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 Brand &amp; Content Support
 
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 Oversee Tech Emulsion&rsquo;s LinkedIn and social media presence &mdash; post updates, case studies, and success stories in collaboration with leadership.
 
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 Engage with founders, communities, and prospects to amplify visibility.
 
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 Support marketing campaigns and portfolio launches (case studies, newsletters, etc.).
 
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 Process &amp; Documentation
 
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 Maintain and improve SOPs for outreach, qualification, and follow-ups.
 
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 Ensure every lead and deal is properly documented for reporting and handover.
 
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 Suggest new tools or automations (e.g., n8n, Apollo, Instantly, Lemlist) to scale BD efficiency.
 
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 </ul>
 
 
 
 
 
 Qualifications
 
 
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 Education:
 
 
 Bachelor&rsquo;s degree in Business, Marketing, Computer Science, or Engineering.
 
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 Experience:
 
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 1+ year in a sales, lead generation, or business development role (preferably tech).
 
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 Fresh graduates with excellent communication and drive are welcome.
 
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 Skills:
 
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 Exceptional written &amp; verbal communication (English proficiency is a must).
 
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 Comfortable using LinkedIn Sales Navigator, Upwork, and email tools.
 
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 Strong organizational, analytical, and multitasking abilities.
 
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 A plus if you understand SaaS products, AI tools, or automation platforms.
 
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 What You Get
 
 
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 Competitive base salary + performance bonuses
 
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 Lunch allowance
 
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 Travel allowance
 
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 Company Provident Fund (CP Fund)
 
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 On-the-job training and mentorship directly from the CEO and senior leadership
 
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 Growth path to
 
 
 Account Executive/Growth Manager
 
 
 roles within 6&ndash;12 months
 
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 Access to cutting-edge tools (Apollo, Instantly, n8n, Notion, Slack CRM, ChatGPT)
 
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 Inclusive, collaborative, and fast-moving startup environment
 
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 Team dinners, offsites, and community events
 
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 Why Join Tech Emulsion
 
 
 
 
 You&rsquo;ll be part of a mission-driven team building Pakistan&rsquo;s next global tech powerhouse.
 
 
 
 
 Every deal you close will help us empower engineers, ship global products, and scale AI impact &mdash; all from Peshawar.
 
 
 
 
 
</div>

Business Development Representative – Upwork & LinkedIn (BDR)

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