business administrative assistant specialist (remote)

customer services supervisor (air arabia dammam - ksa)

entry-level administrative assistant (remote) operations support

arabic-speaking government & sovereign affairs advisor

sales executive

business administrative assistant specialist (remote) Jobs in Ad Dammam

customer service representative (remote) Jobs in Ad Dammam

customer service representative (remote)

customer services supervisor (air arabia dammam - ksa) Jobs in Ad Dammam

entry-level administrative assistant (remote) operations support Jobs in Ad Dammam

customer service representative remote

PULSE MEDIA (MENA REGION)

<div>
 Position Summary
 
 
 We are seeking a proactive and customer-focused Customer Service Representative to join a remote support team. In this role, you will serve as the primary point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a positive overall experience.
 
 
 The ideal candidate is an excellent communicator who remains calm under pressure, listens actively, and is committed to delivering high-quality service. This position is well suited for individuals who are organized, solution-oriented, and comfortable working independently in a remote environment.
 
 
 This is a flexible, remote opportunity designed for professionals who thrive in dynamic and customer-centric roles.
 
 
 Key Responsibilities
 
 
 
 As a Customer Service Representative, You Will
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, or phone in a timely and professional manner
 </li>
 <li>
 Provide accurate information about products, services, policies, and procedures
 </li>
 <li>
 Resolve customer issues efficiently while maintaining a positive and empathetic tone
 </li>
 <li>
 Document interactions and update internal systems with clear and detailed notes
 </li>
 <li>
 Escalate complex or unresolved issues to appropriate departments when necessary
 </li>
 <li>
 Follow established service guidelines and performance standards
 </li>
 <li>
 Identify recurring customer concerns and provide feedback for process improvement
 </li>
 <li>
 Maintain confidentiality and professionalism in all communications
 
 
 </li>
 </ul>
 Your role will be essential in maintaining customer satisfaction and strengthening brand trust.
 
 
 
 Qualifications &amp; Skills
 
 
 
 Successful candidates typically demonstrate:
 
 
 <ul>
 <li>
 Previous experience in customer service, call center support, retail support, or a related field
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Excellent problem-solving abilities and attention to detail
 </li>
 <li>
 Ability to manage multiple conversations or tasks simultaneously
 </li>
 <li>
 Comfortable working independently and meeting performance metrics
 </li>
 <li>
 Basic proficiency with customer service software, CRM systems, or help desk platforms
 </li>
 <li>
 Strong time management and organizational skills
 
 
 </li>
 </ul>
 A positive attitude, patience, and the ability to handle challenging situations professionally are key to success in this role.
 
 
 Work Structure
 
 
 <ul>
 <li>
 Fully remote work environment
 </li>
 <li>
 Flexible scheduling depending on assigned shifts
 </li>
 <li>
 Clear performance expectations and measurable service standards
 </li>
 <li>
 Ongoing training and support resources provided
 
 
 </li>
 </ul>
 Engagement Terms
 
 
 <ul>
 <li>
 Independent contractor or employee classification depending on placement
 </li>
 <li>
 Weekly payments through supported platforms
 </li>
 <li>
 Performance-based incentives may be available
 </li>
 <li>
 Role scope and hours may vary based on operational needs
 
 
 </li>
 </ul>
 Application Process
 
 
 
 To Apply
 
 
 
 <ul>
 <li>
 Submit your updated resume highlighting relevant customer service experience
 </li>
 <li>
 Qualified candidates can expect follow-up communication within a few business days
 
 
 </li>
 </ul>
 We are looking for dependable and customer-oriented professionals who are passionate about delivering excellent service and creating positive customer experiences.
 
 
 If you'd like, I can also create a shorter job board version or a more call-center-focused version.
</div>

Customer Service Representative (Remote)

Americana Foods

<div>
 
 
 JOB PURPOSE
 
 
 
 To drive sales of products through proactive engagement and relationship management, serving as the primary point of contact for customers. The Sales Representative is responsible for ensuring that customer needs and expectations are met throughout the purchasing process, efficiently and effectively. This role encompasses the management of consignment stock, executing store visits, maintaining strong relationships with store category managers, and ensuring compliance with visibility and availability standards. The Sales Representative will also manage stock levels of the store, achieve sales targets, and oversee collection follow-ups to optimize overall performance.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES
 
 
 
 
 
 
 
 Day- to-day operations
 
 
 <ul>
 <li>
 Serve customers by selling products and meeting customer needs.
 </li>
 <li>
 Service existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors in compliance with the agreed route plan.
 </li>
 <li>
 Focus sales efforts by studying existing and potential volume of dealers.
 </li>
 <li>
 Submit orders by referring to price lists and product literature.
 </li>
 <li>
 Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
 </li>
 <li>
 Recommend changes in products, service, and policy by evaluating results and competitive developments.
 </li>
 <li>
 Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
 </li>
 <li>
 Contributes to team effort by accomplishing related results as needed.
 </li>
 <li>
 Ensure the way of product display at the customer&rsquo;s store with reporting supervisor when necessary
 </li>
 <li>
 Note the lack of varieties in the customer&rsquo;s store and provide the customer with the needed items.
 </li>
 <li>
 Ensure setting the promotional material at the customer&rsquo;s store.
 </li>
 <li>
 Reviewing the invoices with the customer.
 </li>
 <li>
 Customer&rsquo;s report of the customers that the supervisor has visited them and hand over the next day to the sales supervisor.
 </li>
 <li>
 Following up with customer to get his satisfaction
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Reporting
 
 
 <ul>
 <li>
 Reporting to the Branch supervisor the sales reports which includes the most successful visits, sales and collections, the distribution volume and his notes of his area. And providing any suggestions to the department concerning the market updates, the competition or the company&rsquo;s product.
 </li>
 <li>
 All reports are prepared timely and accurately and meet Americana protein policies and requirements
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications, Experience, &amp; Skills
 
 
 <ul>
 <li>
 High school education or above
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 1-3 years relevant experience
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 
 
 
 <ul>
 <li>
 Ownership Mindset
 </li>
 <li>
 Integrity
 </li>
 <li>
 Agility &amp; Innovation
 </li>
 <li>
 Collaboration
 </li>
 <li>
 Teamwork skills.
 </li>
 <li>
 Strong knowledge and proven understanding of sales fundamentals and basic selling skills.
 </li>
 <li>
 Sales Data Analysis.
 </li>
 <li>
 Distribution techniques know-how. (on job)
 </li>
 </ul>
 
 
</div>

Key Account Sales Representative

<div>
 
 
 Job Title:
 
 
 
 Pre-Seller / Sales Representative
 
 
 
 Job Purpose:
 
 
 
 To execute daily pre-selling activities within the assigned route, achieve sales targets, build strong customer relationships, and ensure product availability and excellent in-store execution.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Visit assigned customers daily according to the approved route plan.
 </li>
 <li>
 Take accurate sales orders and enter them into the system.
 </li>
 <li>
 Achieve monthly and annual sales targets.
 </li>
 <li>
 Ensure product availability and prevent out-of-stock situations at customer locations.
 </li>
 <li>
 Implement approved promotions and merchandising activities.
 </li>
 <li>
 Build and maintain strong long-term relationships with customers.
 </li>
 <li>
 Follow up on collections in coordination with the finance department as per company policies.
 </li>
 <li>
 Ensure compliance with pricing, discount, and credit policies.
 </li>
 <li>
 Submit daily and weekly sales and visit reports.
 </li>
 <li>
 Monitor competitors&rsquo; activities and provide market feedback.
 </li>
 <li>
 Maintain a professional company image in the market.
 </li>
 </ul>
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 High school diploma minimum (Diploma or Bachelor&rsquo;s degree preferred).
 </li>
 <li>
 Minimum 1 year of experience in field sales, preferably in FMCG or distribution.
 </li>
 <li>
 Strong communication and negotiation skills.
 </li>
 <li>
 Basic computer skills and ability to use handheld devices/sales systems (ERP, SAP).
 </li>
 <li>
 Valid driving license.
 </li>
 <li>
 Good knowledge of assigned sales territory.
 </li>
 </ul>
 
 
</div>

Pre-Seller

Transmed

<div>
 
 
 Job purpose
 
 
 
 
 
 
 
 As Sales Executive at Transmed, you will be responsible for developing the Foodservice business with new and existing accounts. You will be responsible for your own customer base and you ensure high customer satisfaction through your product know-how, relationship building skills and perseverance in delivering the highest service.
 
 
 
 
 
 
 Key accountabilities
 
 
 
 
 
 
 Customer consultancy
 
 <ul>
 <li>
 Advise existing and new customers about the company's product portfolio and provide culinary solution to customers
 </li>
 <li>
 Attend demonstrations and seek customer feedback about products
 </li>
 <li>
 Understand customer's buying motives and provide appropriate solutions for customers
 </li>
 </ul>
 
 
 
 
 Relationship building and Business Development
 
 <ul>
 <li>
 Build and maintain strong relationships with new and existing customers
 </li>
 <li>
 Seek new customers across the assigned geography and develop business with new customers
 </li>
 <li>
 Grow sales of existing customers through strong relationships and technical consultancy
 </li>
 <li>
 Collaborate with Logistics and Customer Service to ensure high service levels after the order process
 </li>
 <li>
 Product know-how
 </li>
 <li>
 Develop and maintain a strong up to date product knowledge to advise customer through technical product details and product applications
 </li>
 </ul>
 
 
 
 
 Receivables and collection
 
 <ul>
 <li>
 Ensure that all receivables and collections are within the agreed payment / credit terms
 </li>
 <li>
 Collect payments from customers (in case of cheque payments)
 </li>
 </ul>
 
 
 
 
 Job requirements:
 
 <ul>
 <li>
 Degree in Hospitality Management, Food Science or other related field
 </li>
 <li>
 At least 1 - 3 years of related experience
 </li>
 <li>
 Passionate about selling Food items
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Good relationship building skills
 </li>
 <li>
 Result oriented
 </li>
 <li>
 Customer Focused
 </li>
 <li>
 Teamplayer
 </li>
 </ul>
 
 
</div>

Sales Executive

PULSE MEDIA

<div>
 
 Position Overview
 
 
 
 We are seeking a highly organized and proactive
 
 Business Administrative Assistant Specialist
 
 to provide comprehensive administrative and operational support in a fully remote environment. This role is ideal for professionals who excel at coordinating workflows, managing documentation, supporting leadership teams, and ensuring that daily business operations run efficiently and smoothly.
 
 
 As a Business Administrative Assistant Specialist, you will serve as a central support resource across departments, helping streamline processes, maintain accurate records, coordinate internal communications, and track key deliverables. This is a high-visibility role that requires attention to detail, strong communication skills, and the ability to manage multiple priorities in a structured, deadline-driven setting.
 
 
 This opportunity is well suited for individuals looking to build or expand a career in
 
 business operations, executive support, administrative management, or operations coordination
 
 within a remote-first organization.
 
 
 
 Key Responsibilities
 
 
 
 
 Administrative &amp; Executive Support
 
 
 
 <ul>
 <li>
 Provide day-to-day administrative support to leadership and cross-functional teams
 </li>
 <li>
 Manage calendars, coordinate meetings, and schedule virtual appointments
 </li>
 <li>
 Prepare reports, presentations, summaries, and internal documentation
 </li>
 <li>
 Assist with travel coordination, expense tracking, and general executive assistance tasks
 </li>
 <li>
 Draft and format professional communications and correspondence
 
 
 </li>
 </ul>
 
 Business Operations Support
 
 
 
 <ul>
 <li>
 Maintain operational trackers, dashboards, and internal workflow systems
 </li>
 <li>
 Monitor deadlines, deliverables, and project milestones
 </li>
 <li>
 Assist with process documentation and standard operating procedures (SOPs)
 </li>
 <li>
 Support onboarding processes and internal compliance documentation
 </li>
 <li>
 Coordinate approvals and ensure documentation is complete and organized
 
 
 </li>
 </ul>
 
 Data &amp; Documentation Management
 
 
 
 <ul>
 <li>
 Update and maintain spreadsheets, databases, and shared systems
 </li>
 <li>
 Review records for accuracy, completeness, and consistency
 </li>
 <li>
 Organize digital files using standardized naming conventions and folder structures
 </li>
 <li>
 Prepare periodic reports and summaries for leadership review
 </li>
 <li>
 Maintain confidentiality of sensitive business information
 
 
 </li>
 </ul>
 
 Communication &amp; Cross-Functional Coordination
 
 
 
 <ul>
 <li>
 Serve as a liaison between departments to ensure alignment
 </li>
 <li>
 Support internal communications and follow-ups
 </li>
 <li>
 Assist with meeting agendas, note-taking, and action item tracking
 </li>
 <li>
 Coordinate project updates and ensure stakeholders remain informed
 </li>
 <li>
 Help improve collaboration across distributed teams
 
 
 </li>
 </ul>
 
 Process Improvement &amp; Quality Control
 
 
 
 <ul>
 <li>
 Identify inefficiencies in administrative workflows
 </li>
 <li>
 Recommend improvements to systems and documentation practices
 </li>
 <li>
 Ensure adherence to established policies and operational standards
 </li>
 <li>
 Support quality control by reviewing documentation before submission
 </li>
 <li>
 Contribute to continuous improvement initiatives
 
 
 </li>
 </ul>
 
 Performance Expectations
 
 
 
 <ul>
 <li>
 High accuracy and consistency in administrative tasks
 </li>
 <li>
 Strong organizational discipline and time management
 </li>
 <li>
 Clear and proactive communication
 </li>
 <li>
 Ability to manage multiple priorities without compromising quality
 </li>
 <li>
 Reliable follow-through on assigned tasks
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in administrative support, business operations, or executive assistance preferred
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Proficiency in Microsoft Office or Google Workspace (Word, Excel, Docs, Sheets)
 </li>
 <li>
 Comfortable using collaboration and project management tools
 </li>
 <li>
 Strong attention to detail and ability to follow structured processes
 </li>
 <li>
 Ability to work independently in a remote environment
 </li>
 <li>
 Reliable internet connection and access to a computer suitable for remote work
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience supporting remote or distributed teams
 </li>
 <li>
 Familiarity with CRM systems, workflow automation tools, or internal dashboards
 </li>
 <li>
 Basic reporting or analytics exposure
 </li>
 <li>
 Strong multitasking and prioritization abilities
 </li>
 <li>
 Interest in business operations, project coordination, or management support
 
 
 </li>
 </ul>
 
 Work Environment &amp; Schedule
 
 
 
 <ul>
 <li>
 Fully remote / work-from-home role
 </li>
 <li>
 Structured workflows with defined deliverables
 </li>
 <li>
 Flexible scheduling within agreed availability windows
 </li>
 <li>
 Training and documentation provided
 </li>
 <li>
 Opportunities for professional growth and advancement
 
 
 </li>
 </ul>
 
 Career Growth &amp; Advancement
 
 
 
 This role provides exposure to leadership operations, cross-functional coordination, and structured business systems. High-performing candidates may progress into
 
 Senior Administrative Specialist, Operations Coordinator, Executive Assistant, Business Operations Analyst, or Project Support Manager
 
 roles.
</div>

Business Administrative Assistant Specialist (Remote)

<div>
 
 About PulseMediaNL
 
 
 
 PulseMediaNL is a forward-thinking, results-driven digital marketing agency specializing in healthcare, medical, and wellness brands. We combine strategic thinking, advanced analytics, and creative execution to help our clients achieve sustainable, long-term growth in highly competitive markets.
 
 
 Our team partners with healthcare providers, medical institutions, pharmaceutical companies, and wellness brands to deliver high-performance campaigns, optimized digital platforms, and meaningful user experiences that drive measurable impact. By blending data, design, and technology, we build digital ecosystems that support business growth while enhancing patient engagement.
 
 
 As part of our continued global expansion, we are seeking a
 
 Junior Front-End Developer (Remote &ndash; MENA Region)
 
 to join our growing distributed team. This is an excellent opportunity for a motivated, detail-oriented developer eager to strengthen their technical foundation, contribute to real-world healthcare projects, and collaborate within a fast-paced, remote-first environment.
 
 
 If you are passionate about modern front-end technologies and building seamless digital experiences that make a difference, we would love to hear from you.
 
 
 Key Responsibilities
 
 
 Front-End Development
 
 
 <ul>
 <li>
 Develop, implement, and maintain responsive, user-friendly interfaces for healthcare and medical clients.
 </li>
 <li>
 Translate UI/UX designs into clean, reusable, well-structured, and maintainable front-end code.
 </li>
 <li>
 Build and support landing pages, corporate websites, microsites, and digital campaign assets.
 </li>
 <li>
 Ensure pixel-perfect implementation, brand consistency, and high design standards across projects.
 
 
 </li>
 </ul>
 Collaboration &amp; Cross-Functional Work
 
 
 <ul>
 <li>
 Work closely with designers, marketers, content teams, and project managers to deliver seamless digital solutions.
 </li>
 <li>
 Support front-end enhancements aligned with SEO best practices, conversion rate optimization (CRO) strategies, and performance goals.
 </li>
 <li>
 Participate actively in sprint planning, stand-ups, and remote team discussions.
 
 
 </li>
 </ul>
 Performance &amp; Optimization
 
 
 <ul>
 <li>
 Optimize websites for speed, scalability, and overall performance.
 </li>
 <li>
 Ensure cross-browser compatibility and consistent functionality across modern browsers.
 </li>
 <li>
 Implement responsive, mobile-first designs across desktop, tablet, and mobile devices.
 </li>
 <li>
 Apply accessibility and usability best practices to create inclusive digital experiences.
 
 
 </li>
 </ul>
 CMS &amp; Content Management
 
 
 <ul>
 <li>
 Maintain and update CMS-based websites, primarily WordPress.
 </li>
 <li>
 Implement content updates, adjust layouts, and modify templates as needed.
 </li>
 <li>
 Collaborate with content teams to integrate text, media, and interactive elements effectively.
 
 
 </li>
 </ul>
 Quality Assurance
 
 
 <ul>
 <li>
 Identify, troubleshoot, and resolve front-end bugs and UI inconsistencies.
 </li>
 <li>
 Conduct thorough cross-device and cross-browser testing.
 </li>
 <li>
 Maintain high coding standards and proper documentation.
 
 
 </li>
 </ul>
 Continuous Learning &amp; Development
 
 
 <ul>
 <li>
 Stay current with modern front-end tools, frameworks, and industry best practices.
 </li>
 <li>
 Participate in code reviews and seek feedback from senior developers.
 </li>
 <li>
 Continuously improve technical skills, workflow efficiency, and development processes.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 0&ndash;2 years of experience in front-end development (including internships, freelance work, academic, or personal projects).
 </li>
 <li>
 Experience working on live websites or web applications is a strong advantage.
 
 
 </li>
 </ul>
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Web Development, Software Engineering, or equivalent practical experience.
 
 
 </li>
 </ul>
 Technical Skills
 
 
 <ul>
 <li>
 Strong understanding of HTML5, CSS3, and JavaScript fundamentals.
 </li>
 <li>
 Knowledge of responsive and mobile-first design principles.
 </li>
 <li>
 Familiarity with modern front-end frameworks (e.g., React, Vue, or similar) is a plus.
 </li>
 <li>
 Experience with WordPress or other CMS platforms is preferred.
 </li>
 <li>
 Basic understanding of SEO-friendly development practices and structured markup.
 
 
 </li>
 </ul>
 Tools &amp; Workflow
 
 
 <ul>
 <li>
 Experience using Git or other version control systems.
 </li>
 <li>
 Familiarity with Figma, Adobe XD, or similar collaboration tools.
 </li>
 <li>
 Basic understanding of website performance optimization.
 </li>
 <li>
 Exposure to cross-browser testing and debugging tools.
 
 
 </li>
 </ul>
 Soft Skills
 
 
 <ul>
 <li>
 Strong attention to detail and a proactive problem-solving mindset.
 </li>
 <li>
 Clear, professional communication skills for remote collaboration.
 </li>
 <li>
 Openness to feedback and eagerness to learn.
 </li>
 <li>
 Effective time management and ability to meet deadlines independently.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with CSS frameworks such as Tailwind CSS or Bootstrap.
 </li>
 <li>
 Basic knowledge of WCAG accessibility standards.
 </li>
 <li>
 Exposure to healthcare, medical, or regulated industries.
 </li>
 <li>
 Familiarity with modern JavaScript build tools and development workflows.
 </li>
 <li>
 Fluent English communication skills; Arabic proficiency is a strong advantage.
 
 
 </li>
 </ul>
 &ccedil;Why Join PulseMediaNL?
 
 
 
 Competitive Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Competitive salary based on experience, technical skills, and regional benchmarks.
 </li>
 <li>
 Paid time off and public holidays (based on country of residence).
 
 
 </li>
 </ul>
 Professional Growth &amp; Career Development
 
 
 <ul>
 <li>
 Direct mentorship from experienced developers and designers.
 </li>
 <li>
 Clear growth path toward mid-level front-end or full-stack roles.
 </li>
 <li>
 Hands-on exposure to international clients and impactful healthcare projects.
 </li>
 <li>
 Opportunities to contribute to meaningful digital healthcare solutions.
 
 
 </li>
 </ul>
 Remote-First Culture
 
 
 <ul>
 <li>
 Fully remote position within the MENA region.
 </li>
 <li>
 Flexible working hours that support work-life balance.
 </li>
 <li>
 Collaborative workflows designed for distributed teams.
 
 
 </li>
 </ul>
 Culture &amp; Impact
 
 
 <ul>
 <li>
 Supportive, quality-driven, and innovation-focused environment.
 </li>
 <li>
 Learning-oriented culture that encourages growth and experimentation.
 </li>
 <li>
 Opportunity to work on projects that positively impact healthcare and wellness communities worldwide.
 
 
 </li>
 </ul>
 How to Apply
 
 
 If you are a motivated Junior Front-End Developer based in the MENA region and excited about growing your career within a healthcare-focused digital agency, we encourage you to apply.
 
 
 Please submit your resume and portfolio (if available), including examples of projects that demonstrate your front-end skills and problem-solving approach.
 
 
 PulseMediaNL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
</div>

Remote Junior Front-End Developer

KUN Sports

<div>
 
 
 Role purpose
 
 
 
 Managing all the activities related to the clubs within the assigned area, including setting the clubs&rsquo; KPIs and targets, overseeing their performance, and ensuring providing the desired level of service and customer experience along with the fitness activities, while achieving the preset KPIs and targets.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES &amp; ACTIVITIES
 
 
 <ul>
 <li>
 
 Strategic Duties
 
 </li>
 <li>
 Developing the Section&rsquo;s work plan and assigning related activities to serve the achievement of the Department/ Division&rsquo;s objectives.
 </li>
 <li>
 Supervising the implementation of the Section&rsquo;s plans, monitoring workflow, and ensuring adherence to policies and procedures.
 </li>
 <li>
 Ensuring that work activities are conducted according to the pre-set performance objectives and suggesting any necessary actions to the Department&rsquo;s Head.
 </li>
 <li>
 Participating in setting the Department&rsquo;s budget, in addition to monitoring and controlling expenditures in coordination with the Finance Division.
 </li>
 <li>
 
 Technical and Executive Duties
 
 </li>
 <li>
 Participating in setting the KPIs and targets for the clubs within the assigned area, and in coordination with the related parties, ensuring the KPIs are reasonable yet challenging.
 </li>
 <li>
 Overseeing the performance of the clubs within the assigned area, ensuring providing the desired level of service and customer experience, while achieving the pre-set KPIs and targets of the area.
 </li>
 <li>
 Reviewing the clubs&rsquo; reports including sales reports, customer complaints, maintenance requests, among others; identifying areas for improvements and recommending actions accordingly.
 </li>
 <li>
 Monitoring the clubs&rsquo; fitness teams&rsquo; performance, covering the floor training, GX classes, personal training, among others; ensuring following IN2 Fitness standards and policies in that regard while maintaining the desired customer satisfaction and retention rates.
 </li>
 <li>
 Following up on the clubs&rsquo; maintenance activities, ensuring fulfilling their requests in a timely manner to avoid any interruptions in the clubs&rsquo; operations.
 </li>
 <li>
 Conducting periodic visits to the clubs, to assess the clubs&rsquo; performance and customer service levels, and understand their needs, and providing direction and recommended actions accordingly.
 </li>
 <li>
 Analyzing the area&rsquo;s financial reports, including major expenses and income streams, and taking actions accordingly to ensure that profitability is maximized across the clubs.
 </li>
 <li>
 Supporting the underperforming clubs to increase their sales and improve their customers satisfaction levels, through providing them with the required training courses, resources, potential customers data&hellip;etc.
 </li>
 <li>
 Ensuring clubs compliance to the set standards, policies, and procedures, as well as the enforced laws and regulations, and providing direction and recommended actions in case of incompliance.
 </li>
 </ul>
 
 
 Experience &amp; qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration or any related field
 </li>
 <li>
 Minimum 8 years in a related field, of which at least four in a managerial position
 </li>
 <li>
 Any fitness certification will be preferable
 </li>
 </ul>
 
 
</div>

Area Business Manager

Explore 37+ Customer service representative remote in Ad Dammam this February. Find roles across top companies and apply now to boost your career.