accounts receivable specialist Jobs in Cairo Egypt

accounts receivable specialist

call center representative Jobs in Cairo Egypt

call center representative

purchasing specialist Jobs in Cairo Egypt

purchasing specialist

banking customer service advisor Jobs in Cairo Egypt

banking customer service advisor

business development specialist Jobs in Cairo Egypt

business development specialist

customer service specialist

Qureos

Job Overview : We are seeking a dedicated and professional Customer Service Specialist to join our team. The ideal candidate will be responsible for maintaining strong relationships with customers, ensuring a smooth customer journey, and handling all communication and support-related tasks with efficiency and professionalism. Key Responsibilities : • Conduct daily confirmation calls for new orders to ensure accuracy and completeness. • Perform follow-up calls with customers after delivery to ensure satisfaction and collect feedback. • Handle VIP customers with priority, professionalism, and personalized service. • Receive and manage customer complaints and inquiries across all communication channels. • Resolve customer issues promptly and coordinate with internal teams when required. • Track and update the status of customer cases until full resolution is achieved. • Prepare daily and weekly reports on customer feedback, complaints, and recurring issues. • Maintain accurate records of customer interactions, cases, and resolutions. • Provide insights and suggestions to improve customer experience and retention. • Collaborate with sales, operations, and logistics teams to ensure smooth order fulfillment. • Ensure a high level of customer satisfaction through clear communication and proactive support. Requirements : • Previous experience in customer service or call center roles is preferred. • Strong communication and problem-solving skills. • Ability to handle difficult situations and customers professionally. • Excellent organizational skills and attention to detail. • Ability to prepare structured reports and maintain accurate records. • Comfortable using CRM systems, spreadsheets, and communication tools. • Professional tone, positive attitude, and customer-focused mindset. • Ability to work under pressure and manage multiple cases simultaneously

Customer Service Specialist

Future Group Language Solutions

<div>
 Job Title: Customer Service Specialist
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Handle a high volume of inbound and outbound calls while accurately assessing customer needs to ensure satisfaction.
 </li>
 <li>
 Assist customers with order placement and follow up on production and delivery schedules.
 </li>
 <li>
 Greet clients and visitors professionally, maintaining a positive and welcoming company image.
 </li>
 <li>
 Maintain and update the client database, ensuring accurate hard copy and electronic records.
 </li>
 <li>
 Build and maintain sustainable relationships with clients through clear, effective, and professional communication.
 </li>
 <li>
 Provide detailed product information and resolve customer inquiries efficiently and promptly.
 </li>
 <li>
 Handle customer complaints, coordinate with internal teams, and ensure timely and satisfactory resolutions.
 </li>
 <li>
 Follow up on deliveries, payments, dispatches, QR codes, artwork approvals, and proforma invoices.
 </li>
 <li>
 Ensure compliance with QHSE, Food Safety (FS), and GMP standards at all times.
 
 
 
 </li>
 </ul>
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelors degree in Business Administration or a relevant field.
 </li>
 <li>
 6 months of proven experience in a customer service or related role.
 </li>
 <li>
 Excellent command of the English language, both written and spoken.
 </li>
 <li>
 Strong communication and interpersonal skills with a customer-focused mindset.
 </li>
 <li>
 Proficiency in MS Office applications.
 </li>
 <li>
 Ability to multitask, prioritize responsibilities, and work efficiently under pressure.
 </li>
 <li>
 Strong problem-solving skills and attention to detail.
 
 
 
 </li>
 </ul>
 Job Conditions:
 
 
 <ul>
 <li>
 Full-Time Position
 </li>
 <li>
 Sunday to Thursday
 </li>
 <li>
 From 7:30AM - 3:30PM
 
 </li>
 </ul>
</div>

Concentrix

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction? Then join our dynamic team as a Customer Service Representative in Concentrix at New Cairo site.
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, chat and email, this position is responsible for processing customer orders, providing/receiving information, as well as providing basic customer service support.
 
 
 
 
 
 Work location: New Cairo, Cairo
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start
 
 immediately
 
 .
 </li>
 </ul>
 
 
 
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 <li>
 Free online courses.
 </li>
 </ul>
</div>

The Address Investments

<div>
 
 
 Company Description
 
 
 
 'The Address Investments' is a leading real estate company in Egypt, focused on providing clients with their dream homes through a variety of developments tailored to suit their budget. With a strong emphasis on customer satisfaction and a proactive team, we strive to set industry standards and position ourselves as pioneers in the real estate field. Our unique approach and strong relationships with developers allow us to offer homes within hundreds of projects in Egypt.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site Sales Specialist role located in New Cairo at 'The Address Investments'. The Sales Specialist will be responsible for daily tasks related to communication, customer service, sales, training, and sales management.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Communication and Customer Service skills
 </li>
 <li>
 Sales and Sales Management abilities
 </li>
 <li>
 Training experience or relevant coursework
 </li>
 <li>
 Strong interpersonal skills
 </li>
 <li>
 Experience in the real estate industry is a plus
 </li>
 <li>
 Bachelor's degree in Business, Marketing, or related field
 </li>
 </ul>
 
 
</div>

Sales Specialist  - Fresh Graduate

Hero

<div>
 
 
 Company Description:
 
 
 
 
 Hero Baby
 
 is a trusted brand dedicated to providing high-quality, nutritious products for babies and young children. With a focus on health and well-being,
 
 Hero Baby
 
 offers a range of specially formulated food options, including various Milk Formulas, purees, cereals, and snacks, designed to support early development. Each product is carefully crafted using natural ingredients, ensuring that babies get the best start in life. Committed to safety and excellence, Hero Baby is a brand that parents can rely on to nurture their little ones&rsquo; growth with love and care.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time
 
 office-based role
 
 for a
 
 Customer Support Specialist
 
 at Hero Baby in Cairo, Egypt.
 
 
 
 
 
 
 JOB PURPOSE:
 
 
 
 Support the achievement of strategic organizational goals by ensuring optimal pharmacy coverage, resolving customer issues, monitoring SKU availability, and facilitating order initiation to maximize net sales and territory performance.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Conduct daily outbound calls to pharmacies to ensure coverage and engagement targets are achieved.
 </li>
 <li>
 Monitor SKU availability (BTM &amp; BTF), quantities, and average consumption levels.
 </li>
 <li>
 Identify and report customer claims, ensuring timely follow-up and resolution.
 </li>
 <li>
 Support pharmacies in order initiation and coordinate with distributors when needed.
 </li>
 <li>
 Maintain accurate daily and weekly reports on calls, stock levels, and orders.
 </li>
 <li>
 Collaborate with field and internal teams to support territory performance and drive net sales.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Pharmacy, Veterinary Medicine, or Biotechnology
 
 .
 </li>
 <li>
 0&ndash;3 years of experience in pharmaceutical or nutritional sales.
 </li>
 <li>
 0&ndash;3 years of experience in call center or customer service roles.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Good command English language (spoken and written).
 </li>
 <li>
 Proficient in Microsoft Office programs.
 </li>
 </ul>
</div>

Customer Support Specialist

Talent 360 ME

<div>
 
 Job Title:
 
 
 Social Media/Customer Service -
 
 
 [Maadi]
 
 
 
 
 Job Summary:
 
 
 
 Gebnalak.com is looking for a passionate and dedicated Arabic Customer Service Specialist to join our team. The ideal candidate is detail-oriented, solution-driven, and thrives on delivering excellent service. If you enjoy communicating with people, solving problems, and making an impact, we&rsquo;d love to hear from you!
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Professionally handle customer inquiries and complaints via phone and social media.
 </li>
 <li>
 Respond to comments, messages, and reviews on social media platforms.
 </li>
 <li>
 Process and resolve customer complaints related to product sales in a timely and efficient manner.
 </li>
 <li>
 Follow up on complex customer cases when needed to ensure complete resolution.
 </li>
 <li>
 Accurately record and update customer interactions, feedback, and actions taken in the CRM system.
 </li>
 <li>
 Track and follow up on customer orders, ensuring timely and accurate delivery.
 </li>
 <li>
 Ensure a smooth and satisfying customer journey from start to finish.
 </li>
 <li>
 Maintain punctuality and respect work schedules and deadlines.
 </li>
 <li>
 Demonstrate tact, patience, and professionalism when handling sensitive or challenging situations.
 
 
 
 </li>
 </ul>
 
 Required Values and Skills:
 
 
 
 <ul>
 <li>
 Strong sense of leadership and responsibility
 </li>
 <li>
 Willingness to learn and grow
 </li>
 <li>
 High level of dedication and commitment to work
 </li>
 <li>
 Exceptional attention to detail
 </li>
 <li>
 Passion for challenges and achieving results
 </li>
 <li>
 Excellent communication and problem-solving skills
 </li>
 <li>
 Ability to remain calm and professional under pressure
 
 
 
 </li>
 </ul>
 
 Location:
 
 Maadi, Cairo
 
 
 
 Working Hours:
 
 9:00 AM to 5:00 PM
</div>

Social Media/Customer Service - Maadi

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at Maadi site.
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Work location: Maadi, Cairo
 
 
 
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 <li>
 Free online courses.
 </li>
 </ul>
 
 
</div>

Customer Service Representative - English Speakers

Explore 408+ Customer service specialist in Cairo Egypt this March. Find roles across top companies and apply now to boost your career.

408 customer service specialist jobs In Cairo Egypt

Customer Service Specialist

Customer Service Specialist

Customer Service Specialist

Sales Specialist - Fresh Graduate

Customer Support Specialist

Social Media/Customer Service - Maadi

Customer Service Representative - English Speakers