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customer service specialist

BIGO

<div>
 
 
 Bigo Live-Pakistan-Customer Service Specialist(User Operations)
 
 
 
 
 
 
 
 Responsibilities
 
 
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 Enhance VIP user satisfaction, engagement, and loyalty. Exhibit strong execution skills to achieve measurable targets in user activity, retention, and revenue growth.
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 Extract key insights from data to identify and address user recharge obstacles, adjusting tactics swiftly.
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 Organize a minimum of three innovative and engaging online events each quarter aimed at increasing VIP participation.
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 User Needs &amp; Service Management: Provide effective customer service solutions to ensure high levels of satisfaction and loyalty among VIP users.
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 Requirements
 
 
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 Bachelor&rsquo;s degree or higher, proficiency in English.
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 Proficiency in data analysis tools (Excel, SQL, etc.), with the ability to develop data-driven operational strategies.
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 High execution capability and accountability, with a proven track record of meeting or exceeding goals, particularly in managing low user engagement.
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 Extensive experience in user operations and customer service, especially in handling high-value VIP user needs.
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 Can accept rotational shift.
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 </ol>
 
 
 
 
 
 About BIGO
 
 
 
 
 
 
 
 
 WHO WE ARE
 
 
 
 BIGO is a fast-growing Singapore technology company established in 2014.
 
 
 Dedicated to creating a better-connected world for everyone, BIGO provides a portfolio of video broadcast and VoIP-related products and services powered by advanced Artificial Intelligence (AI) technology. The major products include Bigo Live, Likee (Formerly LIKE video), and imo, and the company now has over 300 million monthly active users in over 150 countries.
 
 
 To enable people to showcase, discover, and stay connected, BIGO is devoted to continuously innovating its AI capabilities, allowing our users to enjoy a positive, healthy, and creative online environment.
 
 
 At present, BIGO has 5 R&amp;D centers, in Singapore, U.S.A., Middle East, India, and China, and over 20 offices around the globe.
 
 
 For more information, please visit our website: www.bigo.sg
 
 
 
 
 
 
 OUR MISSION
 
 
 
 Connect the world and share beautiful moments.
 
 
 
 
 
 
 OUR VISION
 
 
 
 To be a content platform inspiring one billion people's lives.
 
 
 
 
 
 
 OUR KEY TO SUCCESS
 
 
 
 BIGO is dedicated to technology innovation. We own over 40 patents in VoIP/Video related technology, and over 60 patents are under the process of application.
 
</div>

Customer Service Specialist

Abacus Outsourcing

Customer Service Specialist (CSS)&mdash;Walk-in Interviews at Abacus BPO, IslamabadWe are hiring dynamic customer service representatives for our ongoing international project(s). Candidates must be proficient in the English language.Bring an updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 5-Dec-2025.</li><li>Timings: 11:00 AM - 5:00 PM</li></ul>Roles Available:<ul><li>Inbound Calls</li><li>International Projects</li></ul>Requirements:<ul><li>Strong verbal proficiency in English language is a must</li><li>O' Levels A-Levels/Intermediate/Bachelor&rsquo;s or above</li></ul>* Prior experience is not required.Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>5 days a week ( Sat/Sun Off )</li><li>9-hour shift</li></ul>Contact:<ul><li>Phone: 0329-3957952</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Specialist (CSS) - Walk in Interviews for International Projects

Leverify

<div>
 Role: FBA Reimbursement Specialist (Customer Operations)
 
 
 Location: Remote
 
 
 Job type: Full-time
 
 
 Who We are?
 
 
 Leverify LLC is an e-commerce company and uses Amazon as a selling platform. It is a leading electronics wholesale distributor providing exceptional partnership experiences to resellers and businesses in North America. At the same time, the company aims to contribute to the economy of Pakistan by empowering youth and businesses.
 
 
 What do We Value?
 
 
 Leverify is an employee-centric organization. Our company&rsquo;s differential is employee growth and their development. We provide meaningful jobs and encourage employees to take responsibility and ownership. The flat structure of the organization enables open communication and strong collaboration between team leads, directors, and employees across the departments. We foster a friendly, exciting and challenging work environment.
 
 
 Job Description:
 
 
 We are looking for a highly organized and customer-obsessed FBA Reimbursement Specialist to join our team. This person will be the primary point of contact for our clients, acting as their partner in the reimbursement process.
 
 
 Key Responsibilities:
 
 
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 Customer Onboarding: Guide new Amazon sellers through the process of connecting their accounts to our FBA Discrepancy Assistant tool and explain our workflow
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 Case Management &amp; Operations:
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 Act as the primary "claim handler" for a portfolio of clients
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 Use our internal AI tool to review identified discrepancies, such as goods lost or damaged in fulfillment centers or during inbound shipment
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 Proactively interact with clients to gather invoices
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 Claim Preparation:
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 Analyze the discrepancy and the gathered evidence
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 Structure and write clear, concise, and perfectly-formed reimbursement cases based on Amazon's specific requirements
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 Deliver these pre-filled cases to the client for their simple review and submission
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 Customer Support &amp; Advocacy:
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 Serve as the first point of contact for all client queries regarding their claims, their account status, or the tool itself
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 Provide timely, professional, and friendly support, building strong relationships and trust
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 Translate technical findings from the tool into simple, actionable updates for the client
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 Tool Expertise &amp; Feedback:
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 Develop an in-depth, expert-level understanding of our FBA Discrepancy Assistant software
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 Work closely with the Senior Lead to escalate complex cases and provide client feedback to our product team to help improve the tool
 
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 </ul>
 </ul>
 Required Skills:
 
 
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 1-3+ years of experience in a customer-facing role (e.g., Customer Support, Client Services, Customer Success, or B2B Account Management)
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 Exceptional professional communication skills (both written and verbal in English). You must be able to write clearly and build rapport
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 Extremely organized and detail-oriented. You will be managing dozens of different cases for multiple clients at the same time
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 Tech-savvy and a quick learner. You must be comfortable mastering new software tools and navigating digital workflows
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 A proactive, problem-solving attitude. You are someone who takes the initiative to get the answers you need
 
 
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 </ul>
 Preferred Skills:
 
 
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 Direct experience with the Amazon Seller Central platform
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 Any knowledge of the Amazon FBA ecosystem or the reimbursement process
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 Experience working in a fast-paced SaaS or startup environment
 
 
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 </ul>
 Education:
 
 
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 Bachelor's degree in Business, Communications, or a related field. Equivalent practical experience will be strongly considered
 
 
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 Perks and Benefits:
 
 
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 Market-competitive salary
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 Gym allowance
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 Internet allowance
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 Annual Performance Appraisal
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 Leaves (Medical, Casual, Maternity, and Paternity)
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 Employee development and engagement activities
 
 
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 Note: Leverify is an equal-opportunity employer. We welcome and encourage applications from candidates of all backgrounds, irrespective to race, color, religion, gender and disability. We are committed to creating a diverse and inclusive work environment, and we consider all qualified applicants for employment without discrimination
 
 
 Powered by JazzHR
 
 
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</div>

FBA Reimbursement Specialist (Customer Operations)

Focus

Position Overview:We are currently seeking experienced and dynamic Customer Service Specialists to join our team. In this role, you will be the voice and face of the brand, providing and analysing Customer needs in order to provide support. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfil customer inquiries to ensure customer satisfaction.Key Requirements:<ul><li>UK-Based Experience: Candidates with prior experience working with UK-based firms are highly desirable.</li><li>Similar Business Background: Experience in a similar business i.e, The Home-ware industry will be a strong advantage.</li><li>Exceptional Communication: Excellent verbal and written communication skills are essential.</li><li>Customer-Centric: A strong focus on customer satisfaction and problem-solving.</li><li>Adaptability: The ability to adapt to changing situations and a dynamic work environment.</li><li>Team Player: A collaborative mindset and willingness to work as part of a team.</li><li>Tech-Savvy: Proficiency in using customer service tools and systems i.e., G suite Microsoft Excel/Gsheets.</li></ul>Responsibilities:<ul><li>Address customer inquiries, resolve issues, and provide product/service information.</li><li>Ensure high customer satisfaction and retention rates.</li><li>Maintain accurate customer records and documentation.</li><li>Collaborate with the team to improve overall service quality.</li><li>Keep up-to-date with product knowledge and industry trends.</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Bengali-Speaking Customer Support Executive &ndash; Onsite in IslamabadAre you fluent in Bengali and passionate about helping people? Join our team to provide world-class support for an international ride-hailing and mobility service! Location: Onsite in IslamabadWhat You&rsquo;ll Do:<ul><li>Deliver exceptional customer support via calls, chat, and email in Bengali.</li><li>Understand customer concerns and provide accurate, timely solutions.</li><li>Maintain professionalism, empathy, and positivity in every interaction.</li><li>Log customer interactions and update systems accurately.</li><li>Collaborate with internal teams to resolve complex issues.</li><li>Meet performance targets including quality, response time, and customer satisfaction.</li></ul>What We&rsquo;re Looking For:<ul><li>Fluent in Bengali (spoken &amp; written) with good English communication skills.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Comfortable working in a fast-paced, dynamic environment.</li><li>Basic computer skills (MS Office, CRM systems, typing).</li></ul>Preferred:<ul><li>Experience in international customer support.</li></ul>What We Offer:<ul><li>Competitive salary plus performance-based incentives.</li><li>Opportunities for professional growth and skill development.</li><li>A friendly, supportive, and dynamic work environment.</li><li>Health and wellness benefits (as per policy).</li></ul>If you&rsquo;re eager to be part of an international project and love making customers happy, this is your chance to shine!How To Apply: Apply via Indeed or Whatsapp your resume directly at: +92 348 5616568.Job Type: Full-timeWork Location: In person

Bengali-Speaking Customer Support Executive - Islamabad, Onsite, International Project

Are you fluent in Bengali and passionate about helping people? Join our team to provide world-class support for an international ride-hailing and mobility service!Location: Onsite in IslamabadWhat You&rsquo;ll Do:<ul><li>Deliver exceptional customer support via calls, chat, and email in Bengali.</li><li>Understand customer concerns and provide accurate, timely solutions.</li><li>Maintain professionalism, empathy, and positivity in every interaction.</li><li>Log customer interactions and update systems accurately.</li><li>Collaborate with internal teams to resolve complex issues.</li><li>Meet performance targets including quality, response time, and customer satisfaction.</li></ul>What We&rsquo;re Looking For:<ul><li>Fluent in Bengali (spoken &amp; written) with good English communication skills.</li><li>Strong problem-solving skills and a customer-first mindset.</li><li>Comfortable working in a fast-paced, dynamic environment.</li><li>Basic computer skills (MS Office, CRM systems, typing).</li></ul>Preferred:<ul><li>Experience in international customer support.</li></ul>What We Offer:<ul><li>Competitive salary plus performance-based incentives.</li><li>Opportunities for professional growth and skill development.</li><li>A friendly, supportive, and dynamic work environment.</li><li>Health and wellness benefits (as per policy).</li></ul>If you&rsquo;re eager to be part of an international project and love making customers happy, this is your chance to shine!How To Apply: Apply via Indeed or Whatsapp your resume directly at: +92 348 5616568.Job Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Bengali-Speaking Customer Support Executive

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Senior Sales SpecialistDepartment: Sales Location: Islamabad Company: Enza HomeJob Summary:The Senior Sales Specialist will be responsible for driving showroom sales, managing high-value clients, and delivering an exceptional customer experience at Enza Home Islamabad. The role focuses on achieving sales targets, building strong client relationships, and mentoring junior sales staff while representing the premium brand of Enza Home.Key Responsibilities:Sales &amp; Client Management<ul><li>Achieve and exceed monthly and annual sales targets for the Islamabad showroom.</li><li>Manage high-value clients and key accounts, ensuring excellent customer service.</li><li>Understand client requirements and recommend suitable furniture products and solutions.</li><li>Conduct client meetings, presentations, and follow-ups to convert leads into sales.</li></ul>Relationship Building &amp; Retention<ul><li>Build and maintain long-term relationships with clients, designers, and architects.</li><li>Address client queries and complaints promptly to ensure satisfaction.</li><li>Maintain an organized client database for effective follow-up and retention.</li></ul>Showroom &amp; Product Expertise<ul><li>Demonstrate in-depth knowledge of furniture products, materials, finishes, and pricing.</li><li>Assist in visual merchandising and ensure showroom presentation aligns with brand standards.</li><li>Provide guidance to clients on product selection, placement, and customization options.</li></ul>Team Support &amp; Collaboration<ul><li>Mentor and support junior sales staff in client handling and sales techniques.</li><li>Collaborate with marketing and operations teams to align promotions and campaigns with sales objectives.</li><li>Share market insights, trends, and customer feedback with management.</li></ul>Reporting &amp; Documentation<ul><li>Prepare daily, weekly, and monthly sales reports.</li><li>Track performance against targets and identify areas for improvement.</li><li>Maintain accurate records of quotations, invoices, and client communications.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li><li>3&ndash;5 years of experience in sales, preferably in furniture, retail, or lifestyle sectors.</li><li>Proven track record of achieving sales targets and managing high-value clients.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Customer-focused, professional, and results-driven.</li><li>Ability to manage multiple client interactions and projects simultaneously.</li></ul>Skills &amp; Competencies:<ul><li>Sales strategy &amp; target achievement</li><li>Client relationship management</li><li>Product knowledge (furniture &amp; interiors)</li><li>Negotiation &amp; presentation skills</li><li>Team mentoring &amp; collaboration</li><li>Reporting &amp; documentation</li><li>Customer service excellence</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Senior Sales Specialist (Furniture Industry)

Explore 604+ Customer service specialist in Islamabad Pakistan this December. Find roles across top companies and apply now to boost your career.