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KTC International

Company DescriptionKTC International, established in 1996, is a leader in Parking Automation, Traffic Solutions,Role DescriptionThis is a full-time on-site role for a Valet Parking Supervisor located in Dubai. The Valet Parking Supervisor is responsible for overseeing valet parking operations, ensuring customer satisfaction, managing valet staff, and coordinating with other departments. Daily tasks include monitoring vehicle movements, implementing company policies, addressing customer concerns, and maintaining accurate administrative records. The supervisor ensures efficient valet service, compliance with safety regulations, and provides outstanding customer service.Qualifications<ul><li>Valet Parking and Customer Service skills</li><li>Customer Satisfaction and Communication skills</li><li>Administration skills and experience</li><li>Strong leadership and team management abilities</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Previous experience in a similar role is preferred</li><li>High school diploma or equivalent</li><li>Valid UAE driver's license is required</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Can you join immediately?</li></ul>

Valet Parking Supervisor

The First Group Hospitality

<div>Overview:

Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.<div>
About The First Group Hospitality</div><div> 
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div> 
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div> 
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
Job Summary:</div><div>
A Guest Relations Supervisor is responsible for managing the guest experience and ensuring that guests have a pleasant and enjoyable stay at a hotel or resort. They oversee a team of guest relations staff and work closely with other departments to ensure that guests' needs are met.</div><div></div><div> 
Responsibilities:</div><ul><li>
Managing the guest relations team and ensuring that all staff are trained and motivated to provide excellent customer service</li><li>
Overseeing the daily operations of the guest relations desk, including guest check-in and check-out, room assignments, and handling guest complaints and requests</li><li>
Monitoring guest satisfaction levels and taking appropriate action to address any issues or concerns</li><li>
Providing recommendations to guests for local attractions, restaurants, and other activities</li><li>
Collaborating with other departments, such as housekeeping and maintenance, to ensure that guests' needs are met in a timely and efficient manner</li><li>
Developing and implementing guest relations policies and procedures</li><li>
Assisting with the planning and execution of special events and activities, such as weddings and corporate meetings</li><li>
Maintaining guest relations records and generating reports on guest satisfaction levels and trends</li><li>
Handling billing disputes and ensuring that guest accounts are accurate and up-to-date</li><li>
Maintaining a professional appearance and demeanor at all times</li></ul>
Desired Skill &amp; Expertise:
<div>
Skills and Qualifications:</div><ul><li>
Bachelor's degree in hospitality management or related field; relevant work experience may be substituted for formal education</li><li>
Previous experience in guest relations, with a strong track record of providing excellent customer service</li><li>
Strong interpersonal and communication skills, with the ability to effectively communicate with guests and staff at all levels</li><li>
Excellent organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously</li><li>
Knowledge of hotel operations, including front desk procedures, housekeeping, and maintenance</li><li>
Proficient in Microsoft Office and other computer applications used in hospitality management</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays as needed</li><li>
Strong problem-solving and decision-making skills, with the ability to resolve conflicts and handle emergency situations in a calm and effective manner</li><li>
Ability to maintain a high level of professionalism and confidentiality at all times</li></ul></div>

Guest Relations Supervisor

<div>
 Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.
 
 
 
 About The First Group Hospitality
 
 
 
 The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.
 
 
 Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.
 
 
 At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.
 
 
 
 Job Summary
 
 
 
 A Guest Relations Supervisor is responsible for managing the guest experience and ensuring that guests have a pleasant and enjoyable stay at a hotel or resort. They oversee a team of guest relations staff and work closely with other departments to ensure that guests' needs are met.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Managing the guest relations team and ensuring that all staff are trained and motivated to provide excellent customer service
 </li>
 <li>
 Overseeing the daily operations of the guest relations desk, including guest check-in and check-out, room assignments, and handling guest complaints and requests
 </li>
 <li>
 Monitoring guest satisfaction levels and taking appropriate action to address any issues or concerns
 </li>
 <li>
 Providing recommendations to guests for local attractions, restaurants, and other activities
 </li>
 <li>
 Collaborating with other departments, such as housekeeping and maintenance, to ensure that guests' needs are met in a timely and efficient manner
 </li>
 <li>
 Developing and implementing guest relations policies and procedures
 </li>
 <li>
 Assisting with the planning and execution of special events and activities, such as weddings and corporate meetings
 </li>
 <li>
 Maintaining guest relations records and generating reports on guest satisfaction levels and trends
 </li>
 <li>
 Handling billing disputes and ensuring that guest accounts are accurate and up-to-date
 </li>
 <li>
 Maintaining a professional appearance and demeanor at all times
 
 
 
 </li>
 </ul>
 
 Skills and Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in hospitality management or related field; relevant work experience may be substituted for formal education
 </li>
 <li>
 Previous experience in guest relations, with a strong track record of providing excellent customer service
 </li>
 <li>
 Strong interpersonal and communication skills, with the ability to effectively communicate with guests and staff at all levels
 </li>
 <li>
 Excellent organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously
 </li>
 <li>
 Knowledge of hotel operations, including front desk procedures, housekeeping, and maintenance
 </li>
 <li>
 Proficient in Microsoft Office and other computer applications used in hospitality management
 </li>
 <li>
 Ability to work flexible hours, including evenings, weekends, and holidays as needed
 </li>
 <li>
 Strong problem-solving and decision-making skills, with the ability to resolve conflicts and handle emergency situations in a calm and effective manner
 </li>
 <li>
 Ability to maintain a high level of professionalism and confidentiality at all times
 </li>
 </ul>
</div>

Emirates Islamic

<div>Job Responsibility:
<ul><li>Leading and supervising a team of customer service representatives. This involves hiring, training, and evaluation CSRs, as well as providing coaching and guidance to ensure high-quality service delivery.
</li><li>Developing and implementing customer support strategies and procedures to improve customer satisfaction and promote customer loyalty. This includes setting service standards, establishing performance goals, and monitoring team performance to ensure adherence
</li><li>Assisting in the resolution of complex customer enquiries and escalations.
</li><li>Maintain a professional and empathic approach while handling challenging situations.
</li><li>Conducting regular quality assessments of customer interactions to ensure compliance with bank&rsquo;s policies, proper handling of enquiries, and adherence to service standards.
</li><li>Providing feedback and coaching to representatives to facilitate their professional development.
</li><li>Collaborating with internal stakeholders such as Product &amp; Proposition, Customer Experience and Ops, to identify process gaps and implement improvements that enhance overall customer experience.
</li><li>Continuously seeking opportunities to streamline procedures and increase efficiency.
</li><li>Gathering customer feedback and insights to inform strategic decisions and identify area for improvement.
</li></ul>Job Skills &amp; Qualifications:
<ul><li>Relevant education with minimum of Bachelor&rsquo;s Degree
</li><li>Relevant experience in similar job
</li></ul>What we offer you:
<ul><li>Competitive salary package
</li><li>Strong emphasis on work-life balance and wellbeing across the bank
</li><li>World-class Learning &amp; Development platform and career development
</li><li>Generous annual leave entitlement and Private Healthcare
</li><li>Preferential banking facilities for employees</li></ul></div>

Assistant Manager - Customer Service (BUB SZB Area)

The hawks Middle East TRADING LLC

Core Responsibilities<ul><li>Team Leadership: Train, mentor, and motivate sales staff to meet or exceed sales targets.</li><li>Sales Performance: Monitor daily sales metrics, analyze performance data, and implement strategies to drive revenue.</li><li>Customer Service: Resolve customer complaints promptly and ensure high-level service to maintain customer loyalty.</li><li>Operations &amp; Inventory: Manage inventory levels, assist with restocking, and ensure the sales floor is well-maintained and organized.</li><li>Reporting: Track KPIs and report on sales performance to senior management.</li><li>Compliance: Enforce company policies, procedures, and safety guidelines. Betterteam</li></ul>Requirements &amp; Skills<ul><li>Experience: Proven experience in sales, retail, or customer service, with previous supervisory experience preferred.</li><li>Communication: Strong interpersonal and communication skills to interact with staff and customers.</li><li>Leadership: Ability to lead, delegate, and work under pressure in a fast-paced environment.</li><li>Technical Skills: Proficiency in Microsoft Office (Word, Excel) and point-of-sale (POS) systems.</li><li>Availability: Flexibility to work weekends, evenings, and holidays as needed</li><li>POSITION IS URGENT REQUIRED RUSSIAN ,ARABIC ,KINDLY SHARE CV 0568683375 CAN JOIN ASAP</li></ul>Job Type: Full-timePay: From AED1,234.00 per month

Sales Assistant Manager

B&S Group

<div>Company Description 
This is B&amp;S
B&amp;S exists to make premium consumer goods available to everyone, anywhere. We believe that getting access to consumer products that bring joy and comfort into everyday lives, should be easy around the globe.
Are you curious about who we are as an employer and our thoughts on diversity and inclusion? Click here to find more information! 
Job Description 
Customer Care Coordinator leads and supports the Customer Care team in providing exceptional service to both customers and the Sales team. This role focuses on overseeing smooth order processing, addressing escalated customer inquiries, maintaining accurate records, and facilitating timely logistics and fulfillment, along with managing the team of customer care specialists. The Coordinator ensures operational efficiency, fosters high customer satisfaction, and guarantees that all customer interactions are handled professionally and effectively.
Key Responsibilities<ul><li>
Supervise and support the Customer Care team in handling inquiries, order processing, and returns.</li><li>
Ensure team adherence to B&amp;S ERP system procedures and provide guidance for system updates and refresher training.</li><li>
Act as a point of escalation for complex customer issues and ensure timely resolution.</li><li>
Collaborate with Sales, Logistics, and Supplier Order Management teams to address operational challenges.</li><li>
Maintain accurate and up-to-date records of customer interactions, orders, and feedback.</li><li>
Monitor order fulfillment and logistics processes to ensure timely delivery of products.</li><li>
Assist in generating reports and KPIs related to customer service performance and team productivity.</li><li>
Contribute to process improvement initiatives to enhance efficiency, accuracy, and customer satisfaction.</li><li>
Provide training, mentorship, and guidance to junior Customer Care staff.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Business Management, or a related field.</li><li>
Previous experience in Customer Care or Customer Service Coordination; Duty Free experience is a plus.</li><li>
Excellent written and verbal communication skills, with strong customer service orientation.</li><li>
Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and ERP systems.</li><li>
Strong leadership, organizational, and problem-solving skills.</li><li>
Ability to adapt to changing priorities and manage multiple tasks simultaneously.</li></ul> 

Additional Information 
We offer you<ul><li>
Opportunity to work in a multinational company with a dynamic and diverse team.</li><li>
A collaborative work environment that encourages growth and professional development.</li><li>
Annual performance driven bonus and comprehensive benefits package.</li><li>
Other benefits as per UAE labour law</li><li>
A chance to develop your skills in a fast-paced, high-impact industry.</li></ul></div>

Customer care coordinator - Duty Free, FMCG

FireFend Safety

Job DescriptionTo conduct the site related works and rectifications as directed by the concerned Engineer and/or Supervisor and make sure to have the job to match the agreed scope as instructed by the Engineer or supervisor and to the limit of customer satisfactionResponsibilities:1) Installation and Extension of Fire Fighting pipes as per drawings issued2) Preventive maintenance of Fire Fighting System to handle all procedures.3) Rectification / Trouble shooting pipes and fittings for fire fighting systems.4) Write service / completion service report for site activities such as quarterly service, emergency call attendance, and list spare parts required.5) Coordinating with Engineer/supervisor about site conditions and required materials.6) Maintenance works related to fire fighting systems7) Report all non-conformities immediately to the Supervisor/InchargeMinimum Requirements:1. 2-3 years experience in related field with reputed fire companies in UAE2. Trade school and/or Diploma in electrical and mechanical course3. Good English capabilities in reading, writing, and speaking.4. Good Communication Skills And Reporting Capabilities5. Driving license/Civil Defence Card will be an added advantages6. Customer relationship skills7. Analytical and Technical knowledgeJob Type: PermanentPay: AED1,500.00 - AED2,500.00 per monthApplication Question(s):<ul><li>Do you have valid UAE driving license</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>UAE: 4 years (Preferred)</li></ul>License/Certification:<ul><li>Civil Defence Card (Preferred)</li></ul>

Technician - Fire Fighting Systems

Explore 1645+ Customer service supervisor in Dubai this March. Find roles across top companies and apply now to boost your career.

1645 customer service supervisor jobs In Dubai

Valet Parking Supervisor

Guest Relations Supervisor

Guest Relations Supervisor

Assistant Manager - Customer Service (BUB SZB Area)

Sales Assistant Manager

Customer care coordinator - Duty Free, FMCG

Technician - Fire Fighting Systems