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Cargo Line Freight And Logistics LLC (CLFL)

About the Job The Supervisor – Operations & Customer Service (Sea Export) is responsible for overseeing and managing the daily operations and customer service activities within the Sea Export department. The role involves preparing and reviewing freight quotations, converting business leads into confirmed bookings, maintaining strong client relationships, and supervising a small team to ensure operational efficiency and timely service delivery. The position also focuses on developing long-term customer relationships, providing technical shipping solutions, and preparing performance reports for management. An Ideal Candidate The ideal candidate is a proactive and customer-focused professional with a strong background in sea export operations and pricing. The candidate should possess strong communication, analytical, and problem-solving skills and be capable of managing multiple client requirements efficiently. A flexible and service-oriented approach, along with the ability to work extended hours when needed, is essential for success in this role. About Cargo Line At Cargo Line, we are the preferred freight-logistics partner for clients, many of whom are globally recognized and publicly listed companies. While we are deeply committed to delivering value to our clients, we place equal importance on supporting our people. Employee happiness and professional growth are core indicators of our success. When you join Cargo Line, you become part of a high-impact team that operates at the intersection of speed, precision, reliability, and meaningful career development. What You&#x27;ll Be Expected to Do1. Pricing & Quotation Management • Prepare and issue accurate freight quotations for sea export shipments based on customer inquiries. • Coordinate with shipping lines, co-loaders, and overseas agents to obtain competitive rates. • Ensure pricing aligns with company margin targets and operational feasibility. • Follow up on quotations to maximize conversion of leads into confirmed shipments. 2. Customer Relationship Management • Proactively communicate with existing and potential customers to build and maintain strong business relationships. • Understand customer requirements thoroughly and offer tailored shipping solutions. • Promote value-added services to enhance profitability and customer satisfaction. • Ensure high levels of responsiveness and service quality at all times. 3. Operations Execution • Work closely with the operations and documentation teams to ensure smooth execution of confirmed shipments. • Communicate shipment details, rate agreements, and customer instructions clearly to all internal stakeholders. • Monitor shipment progress and provide proactive status updates to clients. 4. Technical & Industry Knowledge • Demonstrate sound knowledge of INCOTERMS, HS Codes, export documentation, and shipping line procedures. • Stay updated on market rates, carrier relations, and export regulations. • Support the team with technical expertise and ensure compliance with industry standards.

Supervisor – Operations & Customer Service

Shamal Holding

<div>
 Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.
 
 
 This role falls under our
 
 X Dubai
 
 umbrella and we are seeking someone who will be responsible for supporting Xine operations to ensure the smooth and efficient operation of the attraction.
 
 
 
 Location - X Line Dubai - Dubai Marina Mall.
 
 
 
 
 Please note - Driving license is a must for this role.
 
 
 
 <ul>
 <li>
 Zip Line equipment and platforms maintenance
 </li>
 <li>
 Equipment inspection
 </li>
 <li>
 Equipment logistic between platforms planning
 </li>
 <li>
 Carrying the equipment
 </li>
 <li>
 Coordinating communication between the teams
 </li>
 <li>
 Assisting with equipment collection from suppliers and spare parts procurement (driving license required)
 </li>
 <li>
 Participating 3rd party inspections
 </li>
 <li>
 Perform all other duties assigned by supervisor or
 
 
 
 </li>
 </ul>
 
 Preferred Educational Qualifications And Professional Certifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field.
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 A minimum of 5 years of customer service experience with at least 3 years in a supervisory role.
 
 
 
 </li>
 </ul>
 For or more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/
 
 
 
 Note
 
 Due to a high influx of profiles, only shortlisted candidates will be contacted
</div>

Operations Assistant - X Line - X Dubai

Shamal LLC

<div>Overview:
<div>
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate. 
 
This role falls under our X Dubai umbrella and we are seeking someone who will be responsible for supporting Xine operations to ensure the smooth and efficient operation of the attraction.</div><div></div><div> 
Location - X Line Dubai - Dubai Marina Mall.</div><div>
Please note - Driving license is a must for this role.</div>
Responsibilities:
<ul><li>Zip Line equipment and platforms maintenance</li><li>
Equipment inspection</li><li>
Equipment logistic between platforms planning</li><li>
Carrying the equipment</li><li>
Coordinating communication between the teams</li><li>
Assisting with equipment collection from suppliers and spare parts procurement (driving license required)</li><li>
Participating 3rd party inspections</li><li>
Perform all other duties assigned by supervisor or</li></ul>
Qualifications:
<div>
Preferred Educational Qualifications and Professional Certifications
</div><ul><li>Bachelor's degree in a relevant field.</li></ul><div>
Experience</div><ul><li>
A minimum of 5 years of customer service experience with at least 3 years in a supervisory role.</li></ul><div>
For or more information about Shamal, please visit our LinkedIn page https//www.linkedin.com/company/shamalholding/ 
 
Note Due to a high influx of profiles, only shortlisted candidates will be contacted</div></div>

Petrame

<ul><li>Job Title: Customer Service Manager</li><li>Job Ref: CS-MGR-250825</li><li>Opening: 1</li><li>Career Level: Manager / Mid-Senior Level</li><li>Location: Dubai - UAE</li><li>Hybrid (Onsite and Remote) / Flexible Location: Option available for senior, highly skilled, and experienced applicants.</li><li>Education: Bachelor's degree in Business Administration, Management, or related field.</li><li>Experience: 5-8 Years in customer service, with at least 2 years in a supervisory or managerial role.</li><li>Industry Focus: Weighing Equipment, Lifting & Material Handling, Mechatronics, and Industrial Automation.</li></ul> Introduction We are seeking a Customer Service Manager to lead our customer support division, ensuring exceptional service delivery, efficient complaint resolution, and a seamless customer experience. This role requires a strong leader who can build, manage, and improve customer service operations in line with company standards and industry best practices. Responsibilities <ul><li>Lead and manage the customer service team to deliver professional, efficient, and high-quality support.</li><li>Develop and implement policies, procedures, and service standards.</li><li>Oversee inbound and outbound customer interactions across phone, email, and digital channels.</li><li>Resolve escalated issues and maintain strong customer relationships.</li><li>Monitor customer feedback, satisfaction, and response times to ensure service excellence.</li><li>Collaborate with sales, technical, and operations teams to ensure smooth customer experiences.</li><li>Recruit, train, and coach customer service staff.</li><li>Prepare regular reports on customer service performance and recommend improvements.</li><li>Implement technology and CRM tools to optimize support processes.</li></ul> Qualifications <ul><li>Bachelor's degree in Business Administration, Management, or related field.</li><li>5-8 years of experience in customer service, with at least 2 years in a leadership/managerial role.</li><li>Strong leadership and problem-solving skills.</li><li>Excellent communication and interpersonal skills.</li><li>Experience with CRM systems and customer support tools.</li><li>Familiarity with industrial products, weighing systems, or automation is a plus.</li></ul> What We Offer <ul><li>Salary: Competitive package tailored to attract the best.</li><li>Working Days: Monday to Friday, with a 2-day weekend.</li><li>Benefits: Employment visa, annual paid leave, insurance, transportation, and more.</li><li>Location: Positions available in Dubai.</li><li>Remote: Working remotely can be an option for some positions and senior staff.</li></ul>How to Apply<ul><li> Click here to submit your CV to our WhatsApp </li><li>Complete the Online Application Form: For a preferred method of submission, click the 'Apply for this job' button below to fill out and submit the official online application form.</li></ul>

Customer Service Manager Petra Mechatronics

SimplySolved

<div>
 
 About The Role
 
 
 
 We are seeking a highly organized and experienced
 
 Supervisor Incorporation &amp; Corporate Services
 
 to lead our corporate administration and entity management team. This role is ideal for a professional with strong UAE regulatory knowledge who can manage client portfolios, oversee company incorporations, and ensure high-quality delivery of corporate services.
 
 
 The successful candidate will supervise a team, manage key client relationships, and ensure compliance with all UAE regulatory frameworks across mainland and free zone jurisdictions.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee and manage company incorporation across UAE jurisdictions (mainland, free zones, offshore), including coordination of approvals, documentation, and licensing.
 </li>
 <li>
 Advise clients on suitable legal structures, business activities, shareholding arrangements, and compliance requirements.
 </li>
 <li>
 Manage corporate services operations: license renewals, amendments, UBO filing, attestations, Corporate Tax/VAT registration, and general entity administration.
 </li>
 <li>
 Supervise Corporate Service Executives and PROs, ensuring work quality, timelines, and adherence to SLAs.
 </li>
 <li>
 Serve as the primary point of contact for client portfolios, maintaining strong communication and service excellence.
 </li>
 <li>
 Review and validate corporate documents, resolutions, applications, and compliance submissions.
 </li>
 <li>
 Ensure accurate and complete client records within internal systems.
 </li>
 <li>
 Support bank account opening processes, KYC documentation, and coordination with financial institutions.
 </li>
 <li>
 Stay updated on UAE legislation and regulatory changes affecting corporate services, AML/CTF, UBO, VAT, and Corporate Tax.
 </li>
 <li>
 Drive process improvements, standardize workflows, and strengthen compliance controls.
 
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelors degree in Business Administration, Law, or related field.
 </li>
 <li>
 25 years of UAE experience in corporate services, business setup, free zone administration, PRO services, or regulatory compliance.
 </li>
 <li>
 Supervisory experience in a similar environment.
 </li>
 <li>
 In-depth knowledge of UAE corporate regulations, free zone authorities, AML/KYC, UBO, and licensing frameworks.
 </li>
 <li>
 Strong leadership, communication, and client-management skills.
 </li>
 <li>
 High attention to detail, strong organizational ability, and ability to handle multiple deadlines.
 </li>
 <li>
 Proficiency with CRM or case-management systems; Arabic is a plus.
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary and performance incentives.
 </li>
 <li>
 Professional, growth-oriented work environment.
 </li>
 <li>
 Opportunity to expand skills in corporate governance, compliance, and regulatory advisory.
 </li>
 <li>
 Collaborative team culture with ongoing development and learning opportunities.
 
 </li>
 </ul>
</div>

Supervisor Corporate Services

<div>About the Role
We are seeking a highly organized and experienced Supervisor Incorporation &amp; Corporate Services to lead our corporate administration and entity management team. This role is ideal for a professional with strong UAE regulatory knowledge who can manage client portfolios, oversee company incorporations, and ensure high-quality delivery of corporate services.
The successful candidate will supervise a team, manage key client relationships, and ensure compliance with all UAE regulatory frameworks across mainland and free zone jurisdictions.
Key Responsibilities<ul>
<li>Oversee and manage company incorporation across UAE jurisdictions (mainland, free zones, offshore), including coordination of approvals, documentation, and licensing.</li>
<li>Advise clients on suitable legal structures, business activities, shareholding arrangements, and compliance requirements.</li>
<li>Manage corporate services operations: license renewals, amendments, UBO filing, attestations, Corporate Tax/VAT registration, and general entity administration.</li>
<li>Supervise Corporate Service Executives and PROs, ensuring work quality, timelines, and adherence to SLAs.</li>
<li>Serve as the primary point of contact for client portfolios, maintaining strong communication and service excellence.</li>
<li>Review and validate corporate documents, resolutions, applications, and compliance submissions.</li>
<li>Ensure accurate and complete client records within internal systems.</li>
<li>Support bank account opening processes, KYC documentation, and coordination with financial institutions.</li>
<li>Stay updated on UAE legislation and regulatory changes affecting corporate services, AML/CTF, UBO, VAT, and Corporate Tax.</li>
<li>Drive process improvements, standardize workflows, and strengthen compliance controls.</li></ul>
Skills &amp; Qualifications<ul>
<li>Bachelors degree in Business Administration, Law, or related field.</li>
<li>25 years of UAE experience in corporate services, business setup, free zone administration, PRO services, or regulatory compliance.</li>
<li>Supervisory experience in a similar environment.</li>
<li>In-depth knowledge of UAE corporate regulations, free zone authorities, AML/KYC, UBO, and licensing frameworks.</li>
<li>Strong leadership, communication, and client-management skills.</li>
<li>High attention to detail, strong organizational ability, and ability to handle multiple deadlines.</li>
<li>Proficiency with CRM or case-management systems; Arabic is a plus.</li></ul>
What We Offer<ul>
<li>Competitive salary and performance incentives.</li>
<li>Professional, growth-oriented work environment.</li>
<li>Opportunity to expand skills in corporate governance, compliance, and regulatory advisory.</li>
<li>Collaborative team culture with ongoing development and learning opportunities.</li></ul></div>

Alshaya Group

The below Key Performance Areas include but are not limited to:Lead and develop a high-performing team through succession planning, talent development, and structured performance management to ensure exceptional customer service.Stay current with fashion trends and styling techniques to enhance product offerings and proper customer engagement.Collaborate with the Store Manager to set and achieve sales and profit goals by delivering outstanding customer experience and Monitoring Service KPIs.Regularly update online platforms, such as Google Business profiles, to showcase the latest trends and campaigns, driving increased store traffic.Investigating and resolving complex customer concerns promptly, fostering customer satisfaction and loyalty.Motivate and lead staff to consistently provide the highest level of customer service, aligning with company standards and policies, while ensuring compliance with legal requirements and Alshaya H&amp;M standards.Promoting loyalty programs, enhancing the process of enrolling new members, loyalty transaction linkage and rewards redemptions to enhance customer retention.Knowledge:Conflict managementTrainingCustomer first mindsetExperience:Experience in managing or supervising people in a similarly fast-paced setting, confident to deal with the many different challenges each day. Experience in providing customer service supportSkills:Excellent communication skills and the ability to lead, train and develop a team5 years  experience in Customer Service, with at least 2 years in a managerial positionCustomer service orientation, strong customer-facing and communication skillsIndependent and proactive with a positive attitude and strong ability to take ownershipDetail-oriented and process-focused and strong at quantitative/qualitative analysisExcellent written and spoken communication skills in Arabic and EnglishHighly organized and able to structure and execute multiple processes simultaneouslyComfortable with quick changes, novel issue resolution, and ambiguityPassion for fast-paced fashion retail is a plusAwareness of the industry s latest Fashion trends

Customer Experience Manager

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4223 customer service supervisor jobs IN Dubai

Supervisor – Operations & Customer Service

Operations Assistant - X Line - X Dubai

Operations Assistant - X Line - X Dubai

Customer Service Manager Petra Mechatronics

Supervisor Corporate Services

Supervisor Corporate Services

Customer Experience Manager