receptionist

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customer service representative Jobs in Dubai

customer service representative

front desk agent

customer services administrator receptionist

Aspris by alkalma

<div>
 
 Job Purpose
 
 
 
 Under the direct supervision of the Centre Manager and within established policies and procedures, the incumbent is responsible for reception, administration and call handling duties ensuring appositive patient experience, enabling the effective and smooth operation of the Centre.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Greets and registers patients and notifies medical staff of their arrival;
 </li>
 <li>
 Offers complimentary beverages to the patients upon arrival;
 </li>
 <li>
 Maintains presentable appearance in line with Aspris standards;
 </li>
 <li>
 Verifies and inputs patient demographic and insurance information into the Tendercare software program;
 </li>
 <li>
 Complies with Government regulations for the Wellbeing Centre;
 </li>
 <li>
 Records patient complaints effectively, following Centre guidelines for internal process;
 </li>
 <li>
 Receives incoming telephone calls, schedules initial and follow-up appointments with specialists, takes and delivers messages;
 </li>
 <li>
 Will be provided with call handling training to deliver meaningful dialogue and provide useful information based upon patient requests (Clinical advice will not be provided);
 </li>
 <li>
 Provide Insurance information as appropriate and liaise with Insurance co-ordinator to fully support patient;
 </li>
 <li>
 Confirms appointments for the daily schedule;
 </li>
 <li>
 Taking action for voicemail messages, emails and website communications;
 </li>
 <li>
 Interacts and communicates professionally with co-workers, management and patients;
 </li>
 <li>
 Ensures the confidentiality of employee, legal, client, budget, and other Centre matters;
 </li>
 <li>
 Collects consultation fees and issues receipts at the time of service;
 </li>
 <li>
 Handles cash and maintains an accurate cash drawer count with daily reconciliation and data return;
 </li>
 <li>
 Responsible for opening/closing the Wellbeing Centre each day in line with shift rota;
 </li>
 <li>
 Ensures patients complete the happiness feedback form;
 </li>
 <li>
 Ensures the reception area is well stocked with magazines and patient literature;
 </li>
 <li>
 Carries out the Fire Marshall duties of the Centre and maintains a valid Fire Marshall;
 </li>
 <li>
 Performs the duties of the Deputy HSE Coordinator as needed;
 </li>
 <li>
 Perform duties based on the rota pattern and function responsibility, i.e. Reception/Call handling
 </li>
 <li>
 Any other reasonable duties as required.
 
 
 </li>
 </ul>
 
 Knowledge / Education / Skills
 
 
 
 <ul>
 <li>
 High School diploma required, undergraduate college degree preferred;
 </li>
 <li>
 Excellent outstanding engaging personality a must;
 </li>
 <li>
 Good knowledge of computer applications (Word, Excel, Outlook);
 </li>
 <li>
 Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers;
 </li>
 <li>
 Must have the ability to understand and follow established procedures;
 </li>
 <li>
 Ability to use good judgment in the course of contact with therapists, patients and staff.
 </li>
 <li>
 Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Previous experience in a medical facility is preferred.
 </li>
 <li>
 Customer service experience
 
 
 </li>
 </ul>
 
 Responsibility
 
 
 
 Equipment: Collective responsibility for the care and security of equipment and adhering to the cost and budget guidelines.
 
 
 Information: Shared responsibility for the confidentiality, security and accuracy of records, data and information. Ensuring good quality documentation, which meets the Organisational requirements Regulatory guidelines and statutory requirements.
 
 
 Communication &amp; Interaction: Communications will regularly require some judgement involving the seeking and gathering of information with the need for some explanation. May have interactions which contain distressing information.
 
 
 
 Safeguarding
 
 
 
 All colleagues have a responsibility to protect and safeguard vulnerable individuals at risk (whether children or adults). Colleagues must be aware of local child and adult protection procedures and who to contact within the Local Authority Safeguarding team for further advice. All colleagues are required to attend safeguarding awareness training and to undertake additional training appropriate to their role.
 
 
 
 Working Environment
 
 
 
 On site working
</div>

Customer Services Administrator/Receptionist

Aspris

<div>Job Purpose
Under the direct supervision of the Centre Manager and within established policies and procedures, the incumbent is responsible for reception, administration and call handling duties ensuring appositive patient experience, enabling the effective and smooth operation of the Centre.
Responsibilities
1. Greets and registers patients and notifies medical staff of their arrival; 
2. Offers complimentary beverages to the patients upon arrival; 
3. Maintains presentable appearance in line with Aspris standards; 
4. Verifies and inputs patient demographic and insurance information into the Tendercare software program; 
5. Complies with Government regulations for the Wellbeing Centre; 
6. Records patient complaints effectively, following Centre guidelines for internal process; 
7. Receives incoming telephone calls, schedules initial and follow-up appointments with specialists, takes and delivers messages; 
8. Will be provided with call handling training to deliver meaningful dialogue and provide useful information based upon patient requests (Clinical advice will not be provided); 
9. Provide Insurance information as appropriate and liaise with Insurance co-ordinator to fully support patient; 
10. Confirms appointments for the daily schedule; 
11. Taking action for voicemail messages, emails and website communications; 
12. Interacts and communicates professionally with co-workers, management and patients; 
13. Ensures the confidentiality of employee, legal, client, budget, and other Centre matters; 
14. Collects consultation fees and issues receipts at the time of service; 
15. Handles cash and maintains an accurate cash drawer count with daily reconciliation and data return; 
16. Responsible for opening/closing the Wellbeing Centre each day in line with shift rota; 
17. Ensures patients complete the happiness feedback form; 
18. Ensures the reception area is well stocked with magazines and patient literature; 
19. Carries out the Fire Marshall duties of the Centre and maintains a valid Fire Marshall; 
20. Performs the duties of the Deputy HSE Coordinator as needed; 
21. Perform duties based on the rota pattern and function responsibility, i.e. Reception/Call handling 
22. Any other reasonable duties as required. 
Knowledge / Education / Skills
1. High School diploma required, undergraduate college degree preferred; 
2. Excellent outstanding engaging personality a must; 
3. Good knowledge of computer applications (Word, Excel, Outlook); 
4. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers; 
5. Must have the ability to understand and follow established procedures; 
6. Ability to use good judgment in the course of contact with therapists, patients and staff. 
7. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. 
 
Experience
1. Previous experience in a medical facility is preferred. 
2. Customer service experience 
Responsibility 
Equipment: Collective responsibility for the care and security of equipment and adhering to the cost and budget guidelines. 
Information: Shared responsibility for the confidentiality, security and accuracy of records, data and information. Ensuring good quality documentation, which meets the Organisational requirements Regulatory guidelines and statutory requirements. 
Communication &amp; Interaction: Communications will regularly require some judgement involving the seeking and gathering of information with the need for some explanation. May have interactions which contain distressing information. 
 
Safeguarding
All colleagues have a responsibility to protect and safeguard vulnerable individuals at risk (whether children or adults). Colleagues must be aware of local child and adult protection procedures and who to contact within the Local Authority Safeguarding team for further advice. All colleagues are required to attend safeguarding awareness training and to undertake additional training appropriate to their role. 

Working Environment
On site working</div>

Poise Pilates

Poise Pilates is a boutique studio opening in Jaddaf Waterfront, centered on mindful movement, elevated design and a welcoming community experience.We are seeking a Receptionist / Front of Studio Administrator to join our founding team and help create an exceptional studio experience from day one.Role DetailsPosition: Receptionist / Front of Studio AdministratorContract: Full-TimeLocation: Jaddaf Waterfront, DubaiKey Responsibilities:<ul><li>Provide a professional, friendly welcome and manage studio flow</li><li>Handle class bookings, schedules, and payments via POS</li><li>Respond to enquiries and assist with social media</li><li>Maintain a clean, organized, and inviting front-of-house space</li></ul>About you:<ul><li>Experience in reception, hospitality, or wellness</li><li>Polished, professional appearance and strong interpersonal skills</li><li>Confident using booking software and multitasking</li><li>Proactive, friendly, and passionate about health and fitness</li></ul>What We Offer:<ul><li>Beautiful, thoughtfully designed boutique studio</li><li>Supportive, community-driven founding team</li><li>Opportunities for professional growth</li></ul>To Apply: Submit your CV to info@poisepilates.aeJob Type: Full-time

Receptionist / Front of Studio Administrator

Super Wheels Passenger Transport by Luxury Motor Vehicles LLC

<ul><li>Administrative Support: Managing emails, calls, filing, and managing office supplies.</li><li>Calendar &amp; Travel Management: Coordinating meetings, appointments, and travel itineraries for executives.</li><li>Documentation &amp; Reporting: Preparing, drafting, and proofreading reports, presentations, and invoices.</li><li>Office Management: Acting as the first point of contact, greeting visitors, and maintaining a tidy front-office area.</li><li>Confidentiality: Maintaining strict confidentiality regarding sensitive company or HR information.</li></ul>Typical Requirements:<ul><li>Experience: Proven experience as a Secretary, Administrator, or in a similar role.</li><li>Skills: High proficiency in MS Office (Word, Excel, PowerPoint) and office equipment.</li><li>Education: Bachelor&rsquo;s degree in Business Administration or a related field is often preferred.</li><li>Communication: Excellent written and verbal English communication skills (Arabic is a plus).</li></ul>Common Job Titles:<ul><li>Executive Secretary</li><li>Office Secretary/Administrator</li><li>Office Receptionist cum Secretary</li><li>School Secretary</li></ul>Job Type: Full-time

Secretary

BEST LUXURY PROPERTIES LLC

The real estate administrator/receptionist plays a vital role in the day-to-day operations of the real estate office. Acting as the first point of contact for clients and visitors, this individual ensures a welcoming and professional environment while supporting the administrative needs of the team. The ideal candidate is organised, detail-oriented, and thrives in a fast-paced real estate environment.Key ResponsibilitiesReception Duties:<ul><li>Welcome clients, vendors, and visitors with professionalism and a friendly demeanor.</li><li>Answer, screen, and direct incoming phone calls and emails promptly and courteously.</li><li>Maintain the cleanliness and organization of the reception area and common spaces.</li></ul>Administrative Support:<ul><li>Manage and schedule appointments, meetings, and property viewings for agents.</li><li>Handle data entry and maintain accurate records of client information, property listings, and transactions.</li><li>Prepare and process real estate documents, contracts, and reports.</li><li>Manage office supplies and inventory, ensuring adequate stock.</li><li>Assist with correspondence, including drafting emails, letters, and other communication materials.</li><li>Track contract/agency agreements, renewals, and payments as needed.</li><li>Communicate with suppliers for stock replenishments and office supplies</li></ul>Marketing Support:<ul><li>Assist in the preparation of marketing materials such as brochures, flyers, and social media posts.</li><li>Upload property listings Property Finder and other platforms.</li></ul>Qualifications and Skills<ul><li>Previous experience as a receptionist or in a similar role is preferred</li><li>Presentable, well-groomed, and professional appearance</li><li>Good communication and interpersonal skills</li><li>Basic computer skills (MS Word, Excel, email)</li><li>Organized, reliable, and punctual</li><li>Ability to multitask and work under minimal supervision</li></ul>Working Conditions<ul><li>Full-time position based in the office.</li><li>A professional dress code is expected.</li></ul>How to Apply: Please send your CV with a recent photoJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>admin/receptionist: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>

Receptionist

ZA Middle East

Job Title: Barber Reliever / ReceptionistLocation: Dubai, United Arab Emirates Department: Operations Reports To: Salon Manager / Shop OwnerJob SummaryWe are seeking a reliable and skilled Barber Reliever / Receptionist to support our barbershop operations in Dubai. The role involves covering barber duties on staff day-offs and managing the reception desk every Sunday (full day). The ideal candidate must be flexible, customer-focused, and able to maintain high grooming and service standards.Key ResponsibilitiesBarber Reliever Duties (Staff Day-Off Coverage)<ul><li>Perform professional haircuts, beard trimming, shaving, and grooming services.</li><li>Maintain hygiene and sterilization standards as per UAE health regulations.</li><li>Ensure tools and equipment are clean and properly maintained.</li><li>Provide excellent customer service and build client relationships.</li><li>Promote and upsell grooming products and additional services.</li></ul>Receptionist Duties (Every Sunday &ndash; Full Day Reception Coverage)<ul><li>Welcome and assist clients in a professional and friendly manner.</li><li>Manage appointments, bookings, and walk-in clients.</li><li>Handle phone calls, WhatsApp inquiries, and social media bookings.</li><li>Process payments (cash, card, POS system).</li><li>Maintain daily sales records and basic reporting.</li><li>Keep reception and waiting area organized and presentable.</li></ul>Requirements<ul><li>Minimum 1&ndash;2 years of barbering experience.</li><li>Prior receptionist or customer service experience is an advantage.</li><li>Good communication skills in English (Arabic is a plus).</li><li>Presentable and professional appearance.</li><li>Flexible to cover shifts as required.</li><li>Currently based in UAE (preferred).</li></ul>Working Schedule<ul><li>Barber coverage: As per staff day-off schedule.</li><li>Reception duty: Every Sunday (full day).</li></ul>Compensation &amp; Benefits<ul><li>Fixed Monthly Salary</li><li>Commission on services and product sales</li><li>Visa and Medical Insurance (as per UAE Labour Law)</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED3,000.00 per month

Barber Reliever/Receptionist

ESPADA

Job Title: Receptionist &ndash; Gents SalonLocation: UAE Salary: AED 2,500 + Attractive CommissionWe are looking for a smart, well-presented, and customer-focused Receptionist to join our busy Gents Salon team. If you have excellent communication skills and enjoy working in a fast-paced salon environment, we would love to hear from you!Key Responsibilities:<ul><li>Welcome and greet customers in a professional and friendly manner</li><li>Manage appointments and walk-in clients</li><li>Handle phone calls, bookings, and inquiries</li><li>Manage billing, cash handling, and POS system</li><li>Promote salon services and products to increase sales</li><li>Coordinate with barbers and salon staff for smooth daily operations</li><li>Maintain cleanliness and organization of the reception area</li></ul>Requirements:<ul><li>Previous experience as a receptionist (salon experience preferred)</li><li>Good communication skills (English required)</li><li>Basic computer knowledge</li><li>Strong customer service skills</li><li>Presentable and professional appearance</li></ul>What We Offer:<ul><li>Basic Salary: AED 2,500</li><li>Attractive Commission on services &amp; product sales</li><li>Friendly and professional work environment</li><li>Career growth opportunities</li></ul>Interested candidates can send their CV to: hr@espadagroup.ae Contact: 0581726067Join our team and grow your career with us!Job Type: Full-time

Explore 2203+ Customer services administrator receptionist in Dubai this March. Find roles across top companies and apply now to boost your career.

2203 customer services administrator receptionist jobs In Dubai

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