product manager

client delivery analyst Jobs in Hyderabad

client delivery analyst

marketing operations manager Jobs in Hyderabad

marketing operations manager

customer success manager

Google

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 
 Hyderabad, Telangana, India; Gurgaon, Haryana, India
 
 .
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 2 years of experience in digital marketing, business, and multi-functional project management leadership.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience in implementing, optimizing and managing digital advertising campaigns with managing transformative solutions with clients.
 </li>
 <li>
 Experience in cross-functional and multi-layered stakeholder project management, delivering business outcomes and customer solutions through collaboration.
 </li>
 <li>
 Experience in managing insights, client management, or consulting oriented projects delivering customer success with cross-functional stakeholders.
 </li>
 <li>
 Ability to work with projects.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 Businesses of all shapes and sizes rely on Google&rsquo;s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
 
 
 Google creates products and services that make the world a better place, and gTech&rsquo;s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers&rsquo; complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
 
 
 To learn more about gTech, check out our video .
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Drive markets, customers and stakeholders through multi-dimensional, problem-solving and cross-functional collaboration to deliver quality experience to clients.
 </li>
 <li>
 Support multi-quarter projects. Suggest new proposals and lead project plans, project groups, and execution. Be the subject matter expert in the region/business model.
 </li>
 <li>
 Develop advanced frameworks and customer solutions, help activate these with the customers for trust and value, and scale these across businesses and markets.
 </li>
 <li>
 Drive decision-making and thought-leadership with business. Enable business/performance growth through interventions, and ensure the client portfolio sustains business growth.
 </li>
 <li>
 Provide mentorship to the team, and act as a trust advisor with stakeholders. Drive business discipline activities such as Workflow, Pipeline, Vendor Utilization and Product Activation.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Digital Marketing Strategist

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 
 Gurgaon, Haryana, India; Hyderabad, Telangana, India
 
 .
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 5 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring digital advertising campaigns, and providing client solutions.
 </li>
 <li>
 4 years of experience in a client-facing role working with partners across multiple levels.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience implementing, optimizing, and managing digital advertising campaigns, as well as managing transformative solutions with clients.
 </li>
 <li>
 Experience in managing insights, analytics, client management, or consulting oriented projects driving customer success across cross-functional stakeholders.
 </li>
 <li>
 Experience in cross-functional and multi-layered stakeholder Project Management, and driving business outcomes and customer solutions through collaboration.
 </li>
 <li>
 Ability to operate analytically, to understand client needs, with a passion to create and share best practices to encourage a learning by sharing culture.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 Businesses of all shapes and sizes rely on Google&rsquo;s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
 
 
 Google creates products and services that make the world a better place, and gTech&rsquo;s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers&rsquo; complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
 
 
 To learn more about gTech, check out our video .
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Build knowledge about digital marketing/advertising, Google products, competitor offerings, and Industry vertical and stay current in the advertising environment and competitive landscape through required training and other resources.
 </li>
 <li>
 Create growth plans for advertisers through collaboration with industry managers from in-market cross-functional teams.
 </li>
 <li>
 Create and support multi-product solution promotions and collaborate with in-market sales teams to create a growth strategy for potential advertisers.
 </li>
 <li>
 Draw insights from deep dives and data analysis, provide data-driven strategic and tactical recommendations to customers, partner teams, and leadership based on analysis to influence and drive change across teams.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Digital Marketing Strategist, gTech

Experian

<div>
 
 Company Description
 
 
 
 Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.
 
 
 We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
 
 
 We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.co
 
 m
 
 
 
 
 Job Description
 
 
 
 We are looking for a motivated and curious Product Manager to join our team.
 
 
 This role is perfect for someone who is willing to participate in professional development activities to stay current on industry knowledge, grow, and help build products with AI at the core to make meaningful impact.
 
 
 This role is reporting to Director Product Management . You will work closely with other product managers, designers, engineers, and business stakeholders to support the delivery of product initiatives from concept to launch.
 
 
 
 Product Discovery and Development:
 
 You will work closely with other product managers, designers, and engineers to release products and feature/capability updates. Actively learn and proactively increase capability/skillset to enhance existing product experiences.
 
 
 
 Customer-Centric Research:
 
 Participate in user interviews, market research, and data analysis to understand customer pain points and needs, and help identify potential product opportunities.
 
 
 
 Monitor Product Performance:
 
 Present findings to help inform decisions to improve product features and user experience.
 
 
 
 Collaborate with Cross-Functional Teams:
 
 Assist with the development of product strategies and roadmaps, and participate in cross-functional team meetings.
 
 
 
 Leverage Data and Analytics:
 
 Inform product strategies and measure success using data and analytics.
 
 
 
 Advocate for the Customer:
 
 Champion user-centric design and testing practices.
 
 
 
 Conduct Competitive Analysis:
 
 Research and benchmark features and products from competitors to help inform product strategy.
 
 
 
 Collaborate on AI-Driven Features:
 
 Help define and test use cases for AI in our products that delight customers.
 
 
 
 Write User Stories and Requirements:
 
 Translate customer problems into clear product requirements, wireframes, and success metrics.
 
 
 
 Prioritize the Backlog:
 
 Contribute to sprint planning and backlog grooming for iterative development.
 
 
 
 Test and Validate Features:
 
 Participate in QA, UAT, and rollout planning to ensure the quality and usability of every release.
 
 
 
 Support Go-to-Market:
 
 Collaborate with regions (product, customer success, marketing, and sales) to ensure internal teams are equipped to support new features.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 5 years of experience in product management (internships and project experience welcome).
 </li>
 <li>
 Experience using data and insights to inform product development with basic knowledge of product analytics tools.
 </li>
 <li>
 Comfort working with cross-functional teams.
 </li>
 <li>
 Curiosity, creativity, and Stay up to date with industry trends best practices.
 </li>
 <li>
 Familiarity with Agile methodologies (Scrum, Kanban).
 </li>
 <li>
 Technical aptitude or previous exposure to working with engineers.
 
 
 </li>
 </ul>
 What We Offer
 
 
 <ul>
 <li>
 Mentorship and growth opportunities within the product management career path.
 </li>
 <li>
 Exposure to the full product lifecycle, from discovery to delivery.
 </li>
 <li>
 Collaborative, supportive, and innovative team culture.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward &amp; recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces&trade; 2024 (Fortune Global Top 25), Great Place To Work&trade; in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.
 
 
 Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 
 
 
 Benefits
 
 
 
 Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.
 
 
 Experian Careers - Creating a better tomorrow together
 
 
 Find out what its like to work for Experian by clicking here
 
 
</div>

Product Manager

<div>
 
 Job Description
 
 
 
 
 WHAT YOU&rsquo;LL DO
 
 
 
 As a Sales Advisor at H&amp;M, you&rsquo;ll play a key role in creating an outstanding customer experience. You&rsquo;ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you&rsquo;ll contribute to both your own success and the success of the company.
 
 
 You will:
 
 
 &rarr; Share your fashion and product knowledge to help customers make informed choices.
 
 
 &rarr; Collaborate with your team to deliver exceptional service at every step of the customer journey.
 
 
 &rarr; Ensure the sales floor and back of house are well-stocked, organized, and inviting.
 
 
 &rarr; Support with opening and closing of the store.
 
 
 &rarr; Represent yourself and the brand positively during all customer interactions.
 
 
 
 Who You&rsquo;ll Work With
 
 
 
 Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role&mdash;from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores&mdash;contributes to creating an inspiring and welcoming environment. You&rsquo;ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.
 
 
 
 Who You Are
 
 
 
 We are looking for people with&hellip;
 
 
 &rarr; Experience in customer service within fashion, retail, or similar fields.
 
 
 And people who are&hellip;
 
 
 &rarr; Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
 
 
 &rarr; Thriving in collaborative and dynamic environments.
 
 
 &rarr; Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
 
 
 &rarr; Flexible and action oriented.
 
 
 
 Who We Are
 
 
 
 H&amp;M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
 
 
 We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
 
 
 
 WHY YOU&rsquo;LL LOVE WORKING HERE
 
 
 
 At H&amp;M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
 
 
 <ul>
 <li>
 We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
 </li>
 <li>
 We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
 </li>
 <li>
 We are an inclusive company where you&rsquo;re encouraged to be yourself at work
 </li>
 <li>
 You will have access to a large global talent community, where career growth and aspirations have no limits.
 </li>
 <li>
 We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness for self and family.
 </li>
 <li>
 You&rsquo;ll be able to express your personal style with our employee discount at H&amp;M group.
 </li>
 <li>
 We offer 5 days of working in a week to have great work life balance.
 
 
 
 </li>
 </ul>
 
 JOIN US
 
 
 
 Our uniqueness comes from a combination of many things &ndash; our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it&rsquo;s our people who make us who we are.
 
 
 Take the next step in your career together with us. The journey starts here. For more information on how we process your personal data, please see our Privacy Notice.
 
 
 <ul>
 <li>
 We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 This is a full-time position for our store in Hyderabad - Inorbit /sarath city mall. The position reports to the Department Manager.
</div>

Sales Advisor

Amazon

<div>
 
 Description
 
 
 
 <ul>
 <li>
 You are capable of managing a team where the problem, opportunity, and strategy are defined.
 </li>
 <li>
 You are responsible for goals in an area where the strategy is already defined.
 </li>
 <li>
 You use your subject matter expertise and knowledge to decide which actions to take, who will take them on, and in what priority order to meet short-term goals. You may need coaching on management skills
 </li>
 <li>
 You provide tactical management; however, you are learning to be strategic. You are a tactical manager; ensuring each individual on your team has the right level of support to meet your operational and development objectives.
 </li>
 <li>
 You attract and hire bar raising talent who bring needed skills and expertise to the team.
 </li>
 <li>
 You are responsible for the day-to-day delivery of the team as well as the management of the employees that report to you. You set the example for LPs.
 </li>
 <li>
 You effectively communicate your team&rsquo;s mission, vision, and priorities and help your reports see how their work contributes to organization goals and makes a positive difference for your customers. You hold regular team meetings to facilitate these conversations and proactively offer a forum for open discussion.
 </li>
 <li>
 You establish and own customized onboarding plans for new members of your team that help them learn the programs/products/tech, processes, and expectations in their role through rapid exposure and skill growth and development.
 </li>
 <li>
 You understand the skills, strengths, and opportunities on your team.
 </li>
 <li>
 You facilitate career growth conversations to recognize strengths, provide constructive feedback on opportunity areas, and align individual goals and work assigned to areas of interest. You identify mentors and supportive stakeholders to partner with your employees based on shared areas of interest.
 </li>
 <li>
 You lead your team to deliver results.
 </li>
 <li>
 You establish the right team structure to respond to customer needs and business goals as well as operational/developmental objectives.
 </li>
 <li>
 You identify risks and bring them to the attention of your manager, customers, or stakeholders with plans for mitigation before they become roadblocks. You know when to escalate.
 </li>
 <li>
 You lead your team to deliver results and manage difficult problems, mitigate risks, and decide if you can handle or need to escalate.
 </li>
 <li>
 You are able to reach consensus on approach to meet business needs.
 </li>
 <li>
 You make sure your team(s) are operating properly, meeting SLAs, and delivering results by driving the right customer outcomes.
 </li>
 <li>
 You audit employee work to make sure results are high quality.
 </li>
 <li>
 You manage difficult problems/efforts, identify and mitigate immediate risks before they become roadblocks and decide if you can handle or need to escalate. You make trade-offs: time vs. quality vs. resources.
 </li>
 <li>
 You genuinely recognize success by giving credit to all employees who contributed.
 </li>
 <li>
 You drive constructive discussions and dive deeply into the details. You seek diverse points of view and integrate that feedback into your decisions. You provide guidance, resources, and processes to help your team think and implement org-wide.
 </li>
 <li>
 You actively manage your team&rsquo;s commitments, recognizing that their ability to meet every expectation will at times be constrained.
 </li>
 <li>
 You are able to lead a team of employees tasked with building, implementing, and managing difficult problems/solutions.
 </li>
 <li>
 Your team has contributed to building, implementing, and managing a solution.
 </li>
 <li>
 You dive into details, ask the right questions, and drive the right customer outcomes.
 </li>
 <li>
 You have a solid understanding of the design approaches and technologies/products/policies/processes/mechanisms utilized in your team.
 </li>
 <li>
 You prioritize and are responsible for root cause resolution, enhancements, automated testing, and other projects that improve the customer experience(s), quality, and the team environment.
 </li>
 <li>
 You identify and optimize workflows and best practices for operational excellence.
 </li>
 <li>
 You prioritize root cause resolution, process improvements, and operational excellence. You partner with teams to improve mechanisms and drive enhancements.
 </li>
 <li>
 You seek and/or support representation and equity for marginalized voices within organizational systems, assessing barriers to authentic contribution or participation.
 </li>
 <li>
 You demonstrate a willingness to challenge the status quo.
 
 
 </li>
 </ul>
 Key job responsibilities
 
 
 <ul>
 <li>
 You lead your team to deliver results.
 </li>
 <li>
 You establish the right team structure to respond to customer needs and business goals as well as operational/developmental objectives.
 </li>
 <li>
 You identify risks and bring them to the attention of your manager, customers, or stakeholders with plans for mitigation before they become roadblocks. You know when to escalate.
 </li>
 <li>
 You lead your team to deliver results and manage difficult problems, mitigate risks, and decide if you can handle or need to escalate.
 </li>
 <li>
 You are able to reach consensus on approach to meet business needs.
 </li>
 <li>
 You make sure your team(s) are operating properly, meeting SLAs, and delivering results by driving the right customer outcomes.
 </li>
 <li>
 You audit employee work to make sure results are high quality.
 </li>
 <li>
 You manage difficult problems/efforts, identify and mitigate immediate risks before they become roadblocks and decide if you can handle or need to escalate. You make trade-offs: time vs. quality vs. resources.
 </li>
 <li>
 You genuinely recognize success by giving credit to all employees who contributed.
 </li>
 <li>
 You drive constructive discussions and dive deeply into the details. You seek diverse points of view and integrate that feedback into your decisions. You provide guidance, resources, and processes to help your team think and implement org-wide.
 </li>
 <li>
 You actively manage your team&rsquo;s commitments, recognizing that their ability to meet every expectation will at times be constrained.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Artificial General Intelligence Data Services (AGI DS) mission is to provide high-quality labelled data at high-speed and low-cost for machine learning (ML) technologies.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or higher (Any Stream)
 </li>
 <li>
 Previous experience as an Operations, Project or Program Manager directly managing and developing Data Associates
 </li>
 <li>
 Experience in understanding performance metrics and developing them to measure progress against key performance indicators
 </li>
 <li>
 Proficiency verbal and written communication skills in English
 </li>
 <li>
 Experience with process improvement/quality control tools and methods
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 Master&rsquo;s Degree
 
 
 <ul>
 <li>
 Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
 </li>
 <li>
 Excellent communication, strong organizational skills and very detail-oriented
 </li>
 <li>
 Leadership experience in coaching and performance management
 </li>
 <li>
 Experience in managing process and operational escalations
 </li>
 <li>
 Experience with aspects of speech and language technology
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 16 SEZ
 
 
 Job ID: A3065047
</div>

Operations Manager, Ring

People Tech Group Inc

<div>
 
 
 Job Title:
 
 Product Owner
 
 
 
 Location:
 
 Hyderabad
 
 
 
 Employment Type:
 
 Initially it will be Contract
 
 
 
 Experience Level:
 
 Mid to Senior Job
 
 
 
 
 
 
 Overview:
 
 
 
 As a Product Owner, you&rsquo;ll be at the forefront of shaping and delivering our product vision. You&rsquo;ll work closely with founders, developers, and early users to define, build, and refine our product roadmap. This is a foundational role with high ownership, suited for someone who can think strategically but isn&rsquo;t afraid to roll up their sleeves.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Own the product roadmap from conception to execution.
 
 
 &bull; Translate business goals into clear product requirements and user stories.
 
 
 &bull; Work closely with design, engineering, and stakeholders to build MVPs and iterate fast.
 
 
 &bull; Define and prioritize the product backlog.
 
 
 &bull; Validate ideas and features through user feedback, market research, and analytics.
 
 
 &bull; Make data-driven decisions and advocate for the best user experience.
 
 
 &bull; Establish metrics to measure product success and drive continuous improvement.
 
 
 &bull; Act as the voice of the customer within the development team.
 
 
 &bull; Help scale the product and team as the company grows.
 
 
 
 
 
 
 Requirements:
 
 
 
 &bull; 9+ years of experience as a Product Owner or Product Manager.
 
 
 &bull; Proven experience launching products from scratch, preferably in a startup or entrepreneurial environment.
 
 
 &bull; Strong understanding of Agile/Scrum methodologies.
 
 
 &bull; Excellent communication and stakeholder management skills.
 
 
 &bull; Ability to synthesize complex requirements into actionable tasks.
 
 
 &bull; Comfortable with ambiguity and rapid changes typical of startup life.
 
 
 &bull; Experience working closely with engineers.
 
 
 &bull; Technical background or familiarity with software development lifecycle is a plus.
 
 
 &bull; Experience in supply chain management &mdash; from manufacturing to delivery &mdash; with ability to optimize product flows, vendor coordination, and logistics.
 
 
 
 
 
 
 Nice to Have:
 
 
 
 &bull; Previous startup or early-stage company experience.
 
 
 &bull; Background in SaaS, B2B, or mobile-first products.
 
 
 &bull; Experience conducting user interviews and product discovery workshops
 
</div>

Golden Opportunities

<div>
 
 Job Description
 
 
 
 Sr Associate / Asst Manager - Quality Analyst - Noida
 
 
 We are seeking an experienced Quality Analyst to join our team in Noida. The ideal candidate will have a strong background in Quality Assurance, Quality Analysis, and Customer experience. The successful candidate will be responsible for ensuring the highest standards of quality in our Contact Centre Operations and will play a vital role in driving business growth and excellence.
 
 
 Location
 
 
 Noida
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Conduct call audits and quality checks to ensure adherence to quality standards
 </li>
 <li>
 Analyze call centre metrics and create reports to identify areas for improvement
 </li>
 <li>
 Develop and implement quality improvement plans to drive business excellence
 </li>
 <li>
 Collaborate with the team to ensure seamless day-to-day operations
 </li>
 <li>
 Identify trends and patterns in customer interactions to inform business decisions
 </li>
 <li>
 Develop and lead training programs to enhance customer experience
 </li>
 <li>
 Work closely with the management team to align quality objectives with business goals
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3 to 15 years of experience in Quality Analyst
 </li>
 <li>
 Proven track record of delivering quality improvement initiatives
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent communication and leadership skills
 </li>
 <li>
 High level of expertise in 7Qc tools for Quality Assurance and Quality Analysis
 </li>
 <li>
 Experience with call centre metrics and reporting
 </li>
 <li>
 Strong understanding of customer experience and its impact on business
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 RoleSr Associate/ Asst Manager - Quality Analyst - Noida
 
 
 Industry TypeITES/BPO/KPO
 
 
 Functional Area
 
 
 Required Education Bachelor Degree
 
 
 Employment TypeFull Time, Permanent
 
 
 Key Skills
 
 
 <ul>
 <li>
 CALL AUDIT
 </li>
 <li>
 QUALITY CHECK
 </li>
 <li>
 CALL CENTER METRICS
 </li>
 <li>
 QUALITY ASSURANCE
 </li>
 <li>
 QUALITY ANALYST
 </li>
 <li>
 QUALITY ANALYST - CONTACT CENTER OPERATIONS
 </li>
 <li>
 QUALITY ANALYST
 </li>
 <li>
 CUSTOMER EXPERIENCE
 </li>
 <li>
 REPORTING
 
 
 </li>
 </ul>
 Other Information
 
 
 Job CodeGO/JC/1010/2025
 
 
 Recruiter NameSubashini
</div>

Sr Associate/ Asst Manager - Quality Analyst - Noida - GO/JC/1010/2025

Explore 153+ Customer success manager in Hyderabad this September. Find roles across top companies and apply now to boost your career.

153 customer success manager jobs IN Hyderabad

Digital Marketing Strategist

Digital Marketing Strategist, gTech

Product Manager

Sales Advisor

Operations Manager, Ring

Product Manager

Sr Associate/ Asst Manager - Quality Analyst - Noida - GO/JC/1010/2025