customer success manager

Techies Global

- Must have 1 year of Experience in Digital Marketing Campaign.- Can Join Immediately.- Willing for 1 year Contract.-Timings :7pm-4am on Site ( Night Shift).- Location: Wapda Town, lahoreJob Type: Full-timePay: Rs150,000.00 per monthWork Location: In person

Customer Success Manager

Avanceon Middle East & South Asia

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 About The Role
 
 
 
 We are looking for a driven
 
 Customer Success &amp; Support Lead
 
 with a strong technical foundation and a proven track record in managing customer journeys end-to-end. This role is ideal for an engineer who has transitioned into customer-facing responsibilities and understands the dynamics of customer retention, satisfaction, and account expansion. You will be responsible for leading customer success operations, orchestrating support activities, and ensuring high-quality customer experiences that contribute directly to business growth. If you are passionate about solving problems, building relationships, and growing accounts&mdash;this role is for you.
 
 
 
 Key Responsibilities
 
 
 
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 Customer Success Leadership ∙Own the complete post-sales customer lifecycle, from onboarding to ongoing engagement and retention. ∙Develop and execute success plans aligned with customer objectives and KPIs. ∙Monitor product adoption, user engagement, and overall account health. ∙Drive proactive interactions to mitigate risks, uncover needs, and strengthen customer relationships.
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 Customer Support &amp; Operational Excellence ∙Lead frontline support operations and ensure timely resolution of customer queries and issues. ∙Build and refine support workflows, escalation paths, and SLAs. ∙Maintain a knowledge base and troubleshoot recurring patterns for continuous improvement. ∙Coordinate with engineering and product teams for technical issue resolution.
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 Customer Satisfaction &amp; Growth ∙Conduct periodic health checks, QBRs, and feedback sessions to measure satisfaction and identify improvement areas. ∙Strategically identify upsell, cross-sell, and value-expansion opportunities. ∙Strengthen long-term relationships that drive renewals and minimize churn.
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 Sales &amp; Business Development Enablement ∙Collaborate with sales teams during handovers, renewals, and expansion discussions. ∙Support proposal generation, technical clarifications, and customer-tailored solutioning. ∙Provide customer insights that shape sales strategies and product roadmaps.
 
 
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 Required Skills &amp; Experience
 
 
 
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 Bachelor&rsquo;s degree in Engineering (Electrical, Electronics, Mechatronics, Industrial, Software, or related fields).
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 3&ndash;5 years of experience in customer success, customer support, account management, or technical client-facing roles.
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 Strong technical acumen with the ability to understand solution architectures and operational workflows.
 
 
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 Hands On Experience With Tools
 
 
 
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 Excel (advanced), Jira, HubSpot, and proficiency in leveraging AI technologies for automation, reporting, and customer communication.
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 Demonstrated experience in handling customers, conflict resolution, upselling, and account growth.
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 Excellent communication, stakeholder management, problem-solving, and analytical skills.
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Customer Success & Support Lead

Half Price Packaging PVT Ltd

Job Description:Digi Sparos is hiring an experienced and confident Client Success Manager to join our growing digital marketing team. The ideal candidate should have strong sales experience, excellent English communication skills, and the ability to manage and grow client relationships in a professional environment.Key Responsibilities:<ul><li>Manage and build long-term relationships with new and existing clients</li><li>Handle inbound and outbound client communications professionally</li><li>Identify client needs and recommend suitable services (SEO, GMB, Digital Marketing, etc.)</li><li>Convert leads into long-term business partnerships</li><li>Conduct client meetings and presentations confidently</li><li>Ensure client satisfaction and retention</li><li>Achieve monthly sales and revenue targets</li><li>Maintain accurate records in CRM system</li><li>Coordinate with internal sales and support teams for smooth project delivery</li></ul>Required Skills:<ul><li>Excellent English communication skills (spoken &amp; written)</li><li>Strong sales background with proven closing skills</li><li>Confident personality with professional attitude</li><li>Good negotiation and persuasion skills</li><li>Basic computer knowledge (MS Office / CRM handling)</li><li>Ability to work in a target-driven environment</li><li>Night shift availability (if required for international clients)</li></ul>Qualifications:<ul><li>Minimum Bachelor&rsquo;s degree</li><li>1&ndash;3 years of sales or client management experience (preferred)</li><li>Experience in digital marketing industry is a plus</li></ul>Job Benefits:<ul><li>Basic salary + attractive commission structure</li><li>Monthly bonuses &amp; performance incentives</li><li>Saturday &amp; Sunday off</li><li>Professional and growth-oriented work environment</li><li>Career advancement opportunities</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthWork Location: In person

Client Success Manager

Code Flairs

We are looking for a dedicated Customer Success Agent to join our team for the night shift. The ideal candidate will be responsible for maintaining strong relationships with clients, addressing their inquiries, and ensuring a smooth customer experience.Key Responsibilities<ul><li>Communicate with clients via email, chat, or calls to address inquiries and concerns</li><li>Ensure high levels of customer satisfaction and support</li><li>Coordinate with internal teams to resolve client issues efficiently</li><li>Maintain accurate records of customer interactions and updates</li><li>Follow up with clients to ensure successful service delivery</li><li>Build long-term relationships with customers and improve retention</li></ul>Requirements<ul><li>Excellent English communication skills (written and verbal)</li><li>Strong interpersonal and problem-solving abilities</li><li>Ability to work effectively during night shift hours</li><li>Previous experience in customer service or customer success is preferred</li><li>Basic computer and CRM handling skills</li><li>Professional and customer-focused attitude</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Professional working environment</li><li>Opportunities for career growth</li><li>Performance-based incentives</li></ul>How to ApplyInterested candidates can apply via IndeedPay: Rs60,000.00 - Rs85,000.00 per monthWork Location: In person

Female Customer Success Agent (Night Shift)

We are seeking an experienced and proactive Female Customer Success Agent with a background in SEO and Digital Marketing. The ideal candidate will be responsible for managing client relationships, ensuring service satisfaction, and coordinating with internal SEO/digital marketing teams to deliver measurable results.Key Responsibilities<ul><li>Manage and maintain strong relationships with SEO/digital marketing clients</li><li>Act as the main point of contact for assigned accounts</li><li>Provide campaign updates, performance reports, and strategic recommendations</li><li>Coordinate with SEO, content, and paid marketing teams to ensure timely delivery</li><li>Handle client queries, concerns, and escalations professionally</li><li>Ensure client retention and long-term satisfaction</li></ul>Requirements<ul><li>Minimum 2 years of experience in Customer Success, Account Management, or Digital Marketing</li><li>Strong understanding of SEO, PPC, Social Media Marketing, and digital campaigns</li><li>Excellent communication and presentation skills</li><li>Ability to work in a night shift environment</li><li>Strong problem-solving and client-handling skills</li><li>Professional attitude and result-oriented mindset</li></ul>What We Offer<ul><li>Competitive salary package (PKR 80,000 &ndash; 90,000)</li><li>Professional and growth-focused environment</li><li>Long-term career development opportunities</li><li>Stable and supportive team culture</li></ul>How to ApplyInterested candidates can apply via IndeedPay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Success Agent (Female only for Night Shift)

- Must have 1 year experience in Digital Marketing Campaign as a Customer Success Executive.- Timings 7pm-4am on Site.- Location: Wapda Town, Lahore.- Apply only if you have Relevant Experience of Retention and Upsell in Digital Marketing Campaign.Job Type: Full-timePay: Rs100,000.00 - Rs125,000.00 per monthExperience:<ul><li> Digital Marketing Campaign: 1 year (Preferred)</li></ul>Work Location: In person

Customer Success Executive

Taraki

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 Our client
 
 ImagineArt
 
 is looking for
 
 GTM Enterprise
 
 in
 
 Lahore.
 
 
 
 
 About ImagineArt
 
 
 
 At ImagineArt, we are building next-generation AI creative tools. Our mission is to build tools that empower human creativity, not replace it.
 
 
 We are scaling faster than most funded startups, and we've done it with zero outside money. This year we crossed 35M ARR, hit 100M social impressions, and shipped our own image model now ranked #3 in the world for photo realism.
 
 
 Were now expanding our commercial presence in Lahore looking for someone who can help us build and scale our B2B motion. This is a hands-on role for someone who is comfortable talking to customers, shaping deals, and working closely with product and leadership to turn usage into revenue.
 
 
 
 This role
 
 
 
 Were hiring a GTM Enterprise to help us build and scale ImagineArts B2B and enterprise motion.
 
 
 You'll work directly with prospects to understand creative workflows, run discovery, demo and prototype live, structure pilots, close early commercial agreements, and help turn experimentation into repeatable revenue.
 
 
 This is a high-ownership, customer-facing role - ideal for someone who loves creative tools, understands how teams actually work, and wants to help shape how ImagineArt scales commercially.
 
 
 
 What You'll Do
 
 
 
 Build the enterprise &amp; B2B motion
 
 
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 Own the full GTM cycle: outreach, discovery, demos, pilots, contracts, and expansion
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 Help define how ImagineArt is sold into FMCGs and large creative teams in Pakistan
 
 
 
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 Customer discovery &amp; workflows
 
 
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 Work directly with customers to map real workflows:
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 Content pipelines
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 Asset generation &amp; iteration
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 Creative reviews and approvals
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 Versioning, speed, and scale challenges
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 Identify where ImagineArt delivers clear, differentiated value
 
 
 
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 Live demos &amp; pilots
 
 
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 Run hands-on demos and working sessions using ImagineArt
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 Design pilots and proofs of concept with clear success criteria
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 Convert pilots into long-term customers
 
 
 
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 Deal shaping &amp; execution
 
 
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 Handle pricing discussions, proposals, order forms, and early contracts
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 Coordinate MSAs, DPAs, and security questionnaires as needed
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 Keep momentum across multi-stakeholder deals
 
 
 
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 Account growth &amp; expansion
 
 
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 Identify new teams, use cases, and revenue opportunities within existing accounts
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 Support expansion and upsell motions as accounts mature
 
 
 
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 GTM systems &amp; feedback loop
 
 
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 Help build repeatable GTM systems: sequences, collateral, case studies, and references
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 Bring customer insights back to Product and Engineering to influence roadmap, packaging, and positioning
 
 
 
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 </ul>
 
 What Were Looking For
 
 
 
 You don't need to check every box &mdash; we care most about ownership, judgment, and execution.
 
 
 
 Must-haves
 
 
 
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 Experience in a customer-facing GTM, sales, solutions, or account role at a SaaS or AI company
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 Strong discovery, communication, and storytelling skills
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 Ability to run end-to-end customer conversations and keep deals moving
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 High attention to detail &mdash; youre comfortable with pilots, docs, follow-ups, and fine print
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 Comfort operating in a fast-moving, ambiguous startup environment
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 Genuine interest in AI, creative tools, and how teams work
 
 
 
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 Nice to haves
 
 
 
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 Experience selling to creative, marketing, or content teams
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 Familiarity with creative workflows (design, motion, brand, media, content ops)
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 Experience with GenAI, developer tools, APIs, or product-led growth
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 Experience working with senior stakeholders and decision-makers
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 Early-stage startup or first GTM hire experience
 
 
 
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 Why this role matters
 
 
 
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 You'll help define how ImagineArt turns product love into revenue
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 You'll work directly with founders and leadership
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 You'll influence product direction based on real customer needs
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 You'll help shape pricing, packaging, and positioning from the ground up
 
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GTM Enterprise - ImagineArt

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