customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer service agent

customer services specialist Jobs in Lahore

customer services specialist

customer success executive Jobs in Lahore

customer success executive

customer success manager

WebEx Enterprises

We are looking for experienced Customer Success Manager with 6 months to 1 year of proven experience in the Customer Success department, specifically within Digital Marketing campaignsLocation: H2, Johar Town, Lahore Shift: 6 PM &ndash; 3 AM Salary: PKR 90,000 &ndash; 100,000 + Commission (Earn up to 250K&ndash;300K!)Key Focus: Client Retention | Up-selling | Revenue Growth | Customer SatisfactionApply at: +92 319 6490486 Walk-In Interview Timings: 8 PM &ndash; 10 PM Visit our office directly during this time slot!#CustomerSuccess #NowHiring #LahoreJobs #WebexEnterprises #DigitalMarketing #CareerOpportunity #CustomerSuccessManagerJob Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Success Manager

TCP Software

<div>For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs.
Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
The Customer Success Manager will work with internal teams and directly with existing/new customers to develop renewals and expansion strategies, formulate ROI, reduce churn, and help TCP Software customers grow. This will involve developing unique outputs of data analytics which ultimately demonstrates the value TCP brings to our customers and their employees. As a fast-growing web-based start-up we are looking for a Success Manager to join our team to help maintain, grow, and provide world-class support to our Customer Base.
This is a high-touch, rapport-building position that requires strong communication skills, both written and verbal. The ideal candidate will be upbeat, driven, well-organized, share a passion for technology and a love for working in a dynamic environment. The CSM will represent TCP and its product suite and exceed customer satisfaction objectives.<h3 class="jobSectionHeader">
Responsibilities:</h3><ul><ul>
<li>Leverage new and established customer relationships to deliver ROI and expand and renew TCP subscriptions, while providing a high-level of service for clients.</li>
<li>Strategic account planning and execution skills ability to across both IT and business units.</li>
<li>Strong technical aptitude, passion, and commitment for customer success.</li>
<li>Strong time management skills. Ability to articulate a clear, concise return on investment value statement.</li>
<li>Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.</li>
<li>Ensure high rate of renewal across customer base - Proactively assesses, clarifies, and validates customer needs on an ongoing basis</li>
<li>Identify opportunities to upsell additional users and services.</li>
<li>Manage existing accounts and maintain relationships with decision makers at the executive and management levels.</li>
<li>Manage and track customer and transactional information in a CRM system.</li>
<li>Coordinate resources throughout the sales cycle, including product support and sales engineering to meet account performance objectives and customers expectations.</li>
<li>Provide product demonstrations and general support to prospective customers.</li>
<li>Develop and deliver strategies that help drive our clients business.</li>
<li>Keep abreast of competition, competitive issues, and products.</li>
<li>Practice effective, excellent communication with management, customers, and support staff.</li>
<li>Provide fanatical support and service to account base.</li></ul></ul> 
Requirements<ul><ul>
<li>Bachelors and/or Masters degree.</li>
<li>3-5+ years of customer success / sales / account management / relevant experience.</li>
<li>Previous sales experience a plus.</li>
<li>Outstanding organizational skills, ability to manage multiple projects.</li>
<li>Passionate about building customer relationships.</li>
<li>Experience driving adoption of SaaS-based solutions a plus.</li>
<li>Ability to thrive in a fast-paced environment.</li>
</ul></ul>Benefits<ul><ul>
<li>Paid time-off and Sick leaves.</li>
<li>In-Patient &amp; Out-Patient Health insurance.</li>
<li>Provident fund and EOBI.</li>
<li>International and diverse working environment.</li>
<li>A creative, talented, and supportive team.</li>
<li>Competitive compensation package.</li>
<li>The work/life balance you need to be successful.</li>
<li>A culture that promotes focus on customers, innovation, teamwork, accountability, and open communication.</li>
</ul></ul>Job Timings: Night Shift (US Business Hours)<div>
Location: Lahore, Pakistan (On-site).</div></div>

Customer Success Manager Lahore, Punjab, Pakistan

Stackworx

Are you an experienced appointment setter or customer engagement specialist with a passion for delivering outstanding customer experiences? We&rsquo;re building a new Home Improvement operation in Lahore and looking for a talented Customer Success Manager to join our team.As the Customer Success Manager, you&rsquo;ll play a key role in managing client interactions, scheduling and confirming appointments, and ensuring every customer enjoys a smooth and professional journey. Your work will directly support our sales team and help shape the success of our growing operation.What You&rsquo;ll Do<ul><li>Set in-home appointments with leads generated through marketing and outreach efforts</li><li>Confirm appointments and ensure the sales team has accurate, up-to-date details</li><li>Follow communication scripts and processes with professionalism and empathy</li><li>Adapt strategies to fit the needs of the local market</li><li>Deliver a positive, professional customer experience over the phone</li><li>Track, analyze, and report key performance metrics related to appointments and confirmations</li></ul>What We&rsquo;re Looking For<ul><li>Minimum 1 year of experience in home improvement appointment setting, or customer coordination</li><li>Excellent verbal communication and a customer-first mindset</li><li>Self-motivated and proactive, thriving in a fast-paced startup-style environment</li><li>Comfortable following proven processes, open to feedback, and eager to grow</li><li>Familiarity with CRMs, scheduling tools, or call tracking software is a plus</li></ul>Job Type: Full-timeExperience:<ul><li>Customer Success: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Success Manager – Home Improvement Client Success Team

Ezify SMC Private Limited

Job Description: We are looking for an experienced and proactive Client Success Manager to join our team at our DHA Phase 8, Lahore office. The ideal candidate will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and leading a team to deliver exceptional service and results.Key Responsibilities:<ul><li>Act as the primary point of contact for clients, managing communication and ensuring their needs are met effectively.</li><li>Develop a deep understanding of client goals and provide strategic recommendations to help them achieve success.</li><li>Lead, mentor, and manage a team to ensure smooth project execution and timely delivery.</li><li>Identify opportunities for growth within existing client accounts and support business development efforts.</li><li>Handle client escalations professionally and provide quick, effective resolutions.</li><li>Collaborate with internal departments to align client strategies and improve overall service quality.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Proven experience as a Client Success Manager, Account Manager, or in a similar client-facing role.</li><li>Strong team management and leadership skills.</li><li>Excellent communication, problem-solving, and interpersonal skills.</li><li>Ability to multitask, prioritize, and handle clients with professionalism.</li><li>Experience in managing international clients will be a plus.</li></ul>Location: DHA Phase 8, Lahore Timings: Monday to Friday (6PM to 2:30 AM)Job Type: Full-timeWork Location: In person

Client Success Manager

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 As a Commercial Account Manager, you will work with growing and strategically important customers. Professionals in this role generally build on their SMB experience, handling larger, more complex accounts that require a nuanced understanding of the Motive platform and the customer&rsquo;s operational challenges. We are looking for individuals with a track record of success, strong motivation, exposure to US customers, and a commitment to refining their sales and account management skillset.
 
 
 A successful Commercial Account Manager is coachable, receptive to feedback, has a willingness to learn, and is open to embracing continuous improvement. Strong interpersonal skills, a strong technical aptitude, and a high attention to detail are essential. Because of the collaborative nature of our Sales team, a win-as-a-team mentality is a must. Expect a fast-paced, quota-driven environment where adaptability is key.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Develop strong executive relationships and a deep understanding of your commercial clients&rsquo; businesses in order to identify opportunities for growth and expansion.
 </li>
 <li>
 Conduct thorough needs analysis to align customer pain points with the Motive solution.
 </li>
 <li>
 Perform compelling product demos tailored to the unique needs of your commercial accounts.
 </li>
 <li>
 Collaborate with cross-functional teams&mdash;customer success, support, product specialists, sales engineers, analytics, and more&mdash;to optimize growth opportunities for your customers.
 </li>
 <li>
 Manage contract renewals and minimize churn, ensuring maximum revenue retention through proactive communication and strategic account planning.
 </li>
 <li>
 Proactively resolve issues by identifying root causes, determining the best course of action, and implementing solutions.
 </li>
 <li>
 Strategically plan to meet and exceed sales goals and revenue quotas.
 </li>
 <li>
 Deepen your understanding of the Motive platform and market trends to provide consultative insight to customers and internal teams.
 
 
 </li>
 </ul>
 
 What We're Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree (preferably an overseas degree from US/UK/Canada) and/or in-depth exposure to US/Canada/UK B2B customers.
 </li>
 <li>
 4+ years of relevant or transferable work experience (post a higher education degree).
 </li>
 <li>
 Demonstrated success in an end-to-end sales or account management environment, including complex deal management.
 </li>
 <li>
 Effective leadership or influencing skills with the capacity to manage both internal stakeholders and customer executives.
 </li>
 <li>
 Strong relationship-building skills with the ability to engage decision-makers by understanding their business challenges and mapping them to Motive&rsquo;s offerings.
 </li>
 <li>
 Excellent communication skills for presenting, negotiating, and overcoming objections in a consultative environment.
 </li>
 <li>
 Proven experience managing contract renewals and mitigating churn to drive revenue retention.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here .
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Commercial Account Manager

Inteliqo

<div>
 
 
 Job Summary
 
 
 
 
 
 
 We are seeking a highly motivated and customer-focused Client Success Specialist to join our team. In this role, you will be the primary point of contact for our clients post-sale, ensuring they have a seamless onboarding experience, receive ongoing support, and achieve maximum value from our products/services. Your goal is to drive client satisfaction, retention, and growth through proactive relationship management.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 &bull; Serve as the main liaison between clients and internal teams, ensuring clear communication and expectations.
 
 
 &bull; Guide clients through onboarding and implementation, tailoring processes to their specific needs.
 
 
 &bull; Develop a deep understanding of clients&rsquo; business objectives and help them achieve success using our solutions.
 
 
 &bull; Monitor account health and proactively identify and address issues that could impact satisfaction or retention.
 
 
 &bull; Collaborate with Sales, Product, and Support teams to advocate for client needs and share feedback.
 
 
 &bull; Conduct regular check-ins, QBRs (Quarterly Business Reviews), and training sessions with clients.
 
 
 &bull; Track client engagement and usage metrics to identify upsell or expansion opportunities.
 
 
 &bull; Maintain accurate records of client interactions and activity in CRM systems (e.g., Salesforce, HubSpot, etc.).
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field.
 
 
 &bull; 2+ years of experience in a client-facing role (Customer Success, Account Management, or similar).
 
 
 &bull; Strong communication, interpersonal, and problem-solving skills.
 
 
 &bull; Tech-savvy with the ability to quickly learn new tools and software.
 
 
 &bull; Experience with CRM systems and customer success platforms is a plus.
 
 
 &bull; Detail-oriented and highly organized with excellent time management.
 
 
 &bull; Empathetic and customer-centric mindset with a proactive approach.
 
 
 
 
 
 
 Location
 
 : JoharTown (ON-SITE)
 
 
 
 Timing
 
 : 7pm - 4am
 
</div>

Client Success Specialist

Instacare Technologies

Job Summary:The Customer Success Team Lead is responsible for ensuring customer satisfaction, retention, and growth by managing a team of customer success representatives. This role focuses on driving excellent customer experiences, building long-term relationships, and ensuring clients achieve maximum value from the company&rsquo;s products or services.Key Responsibilities:1. Team Leadership &amp; Management<ul><li>Lead, mentor, and support the customer success team to ensure high performance and engagement.</li><li>Set clear goals and KPIs for team members and regularly review performance.</li><li>Conduct training sessions and provide coaching to enhance communication, product knowledge, and problem-solving skills.</li></ul>2. Customer Relationship Management<ul><li>Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.</li><li>Act as an escalation point for complex customer issues and ensure timely resolution.</li><li>Regularly check in with clients to understand their needs, pain points, and expectations.</li></ul>3. Process Improvement &amp; Service Quality<ul><li>Develop and implement customer success processes to improve efficiency and customer experience.</li><li>Monitor customer feedback and suggest actionable improvements to internal teams.</li><li>Ensure that support requests and inquiries are handled promptly and professionally.</li></ul>4. Retention &amp; Growth<ul><li>Work closely with the sales and account management teams to identify upsell and cross-sell opportunities.</li><li>Track customer health scores, renewal rates, and churn metrics.</li><li>Develop retention strategies to reduce customer churn and increase satisfaction.</li></ul>5. Reporting &amp; Analytics<ul><li>Prepare weekly and monthly reports on customer satisfaction, team performance, and key metrics.</li><li>Analyze customer data to identify trends, risks, and opportunities for improvement.</li><li>Present insights and recommendations to senior management.</li></ul>6. Collaboration with Other Departments<ul><li>Coordinate with product, technical, and support teams to ensure smooth client onboarding and issue resolution.</li><li>Share customer feedback with relevant departments to enhance product features and service quality.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal abilities</li><li>Problem-solving and conflict-resolution expertise</li><li>Customer-centric mindset with strategic thinking</li><li>Strong organizational and analytical skills</li></ul>Education &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field</li><li>3&ndash;5 years of experience in customer success, client relations, or account management.</li><li>Prior experience in SaaS or technology-based products is an advantage.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Customer success Team Lead

Explore 847+ Customer success manager in Lahore this November. Find roles across top companies and apply now to boost your career.