sales executive

sales manager

sales coordinator

sales representative

telesales executive

customer success representative

HR Force International

We are looking for a Customer Success Representative with hands-on experience in RegTech and Identity Verification (IDV) solutions to join our team at Programmers Force. This role will focus on building strong client relationships, ensuring smooth onboarding, and supporting customers to achieve success with our compliance and fraud-prevention technologies.
<br>The ideal candidate will understand KYC, AML, KYB, and regulatory compliance workflows and have experience working with customers in the fintech, banking, or compliance sectors. You will act as a trusted advisor, guiding customers in the effective use of our solutions while ensuring high satisfaction and retention.
<br><br>
<b>Key Responsibilities:</b><br>
<ul>
<li>Serve as the day-to-day point of contact for assigned clients.</li>
<li>Assist in onboarding and training clients on RegTech & IDV solutions.</li>
<li>Monitor customer usage and proactively support adoption of features.</li>
<li>Handle customer queries, resolve issues, and escalate to technical teams when needed.</li>
<li>Work closely with Customer Success Leads/Managers to execute client success strategies.</li>
<li>Maintain customer health metrics and prepare reports on engagement and satisfaction.</li>
<li>Collect and relay customer feedback to Product & Engineering teams for improvements.</li>
<li>Support contract renewals and upselling opportunities by ensuring customer satisfaction.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>2–4 years of experience in Customer Success, Account Management, or Client Support within RegTech, Compliance, or ID Verification (IDV).</li>
<li>Knowledge of KYC/AML, fraud detection, compliance regulations, and ID verification processes.</li>
<li>Strong communication and problem-solving skills with a customer-first mindset.</li>
<li>Experience working with enterprise or fintech clients is highly desirable.</li>
<li>Ability to manage multiple client accounts and maintain relationships effectively.</li>
<li>Collaborative approach with the ability to work cross-functionally.</li>
</ul>


Customer Success Executive - RegTech & IDV Solutions

GlobalData PLC

<div><p><b>Who we are...</b></p>
<p>MEED was established in 1957 and is a remarkable senior management media brand that encompasses a subscription magazine and website, more than 30 C-level executive conferences, summits and breakfast clubs hosted by MEED Events, the MEED Quality Awards for Projects and two high-value content businesses, MEED Projects and MEED Insight. MEED Projects is the Middle East's premium project tracking database and MEED Insight offers tailored research and in-depth analysis. Since December 2017 MEED is the brand of GlobalData Ltd.</p>
<p><b>Why join MEED?</b></p>
<p>MEED is at a pivotal point in its growth journey. Following GlobalData's multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world&rsquo;s trusted source of strategic industry intelligence.</p>
<p>Our big ambitions mean that life at MEED is fast paced, entrepreneurial and rewarding. We recognize the collective power of our people, and it&rsquo;s the collaboration of our teams that have shaped our success and will continue to do so in the future.</p>
<p><b>The role:</b></p>
<p>We are seeking a highly skilled Customer Success Manager to deliver high-impact onboarding experiences and guide clients through a strategic customer journey to ensure adoption, engagement, and long-term value of our products.</p>
<p>It involves managing a diverse client portfolio, proactively addressing challenges, and aligning solutions with business objectives. The ideal candidate will also serve as a client advocate, leveraging data insights and collaborating cross-functionally to drive customer success and retention.</p>
<p><b>What you&rsquo;ll be doing:</b></p>
<ul><li><i>Client Onboarding &amp; Relationship Management: </i>Deliver engaging, high-impact onboarding experiences that position MEED Projects as a strategic partner from day one. Understand clients&rsquo; business objectives and success metrics to align solutions effectively.</li>
<li><i>Customer Journey Ownership:</i> Lead clients through a defined and strategic customer journey, providing guidance at key milestones to drive adoption, engagement, and satisfaction.</li>
<li><i>Client Portfolio Management: </i>Manage a large volume of diverse clients with efficiency and care. Prioritize client touchpoints based on engagement, risk, and opportunity indicators.</li>
<li><i>Proactive &amp; Solution-Oriented Support: </i>Anticipate client challenges before they arise. Provide solutions that are tailored to business needs, rather than reactive fixes, ensuring long-term value and retention.</li>
<li><i>Insights &amp; Reporting: </i>Regularly analyze customer usage data, engagement trends, and success metrics to surface insights that guide client conversations and influence internal strategies.</li>
<li><i>Advocacy &amp; Cross-Functional Collaboration: </i>Serve as the voice of the customer within MEED, partnering with internal teams (analysts, editorial, research) to ensure the delivery of timely, industry-specific insights and tailored support.</li>
</ul>
<p><b>What we&rsquo;re looking for:</b></p>
<p><i>Technical Experience:</i></p>
<ul><li>Proven experience in a Customer Success, Account Management, or Client Services role, preferably in a SaaS or B2B environment</li>
<li>Experience managing a high volume of client accounts with diverse needs and expectations</li>
<li>Strong understanding of the customer journey, with a focus on driving proactive engagement and measurable outcomes</li>
<li>Excellent relationship-building, communication, and presentation skills</li>
<li>Strong organizational and time management abilities; able to prioritize effectively across a portfolio</li>
<li>Confidence in analyzing data and translating insights into client value</li>
<li>Familiarity with SaaS platforms and/or digital tools in a client-facing context</li>
<li>Bachelor&rsquo;s degree or equivalent professional experience</li>
<li>Experience within the Construction industry is preferred</li>
<li>Fluency in Arabic is strongly preferred</li>
</ul>
<p><i>Skills:</i></p>
<ul><li>Strategic thinking and consultative mindset</li>
<li>Comfortable presenting to both small and large audiences</li>
<li>Stakeholder management experience</li>
<li>Strong storytelling skills with data</li>
<li>Customer-centric with a solution-first approach</li>
<li>Collaborative, agile, and adaptable</li>
</ul>
<p>In addition to a rewarding career, we support our MEED colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit careers.globaldata.com</p>
<p><i>GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favorable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.</i></p>
<p><i>#LI-HYBRID #LI-HB1</i></p></div>

Customer Success Manager

<div><div><b>We help the world run better</b><br>
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div><div><b><br>
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</b></div><div></div><div><b><br>
What we offer</b></div><div>
We help the world run better.</div><div></div><div><br>
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned with our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your contributions, and various benefit options for you to choose from. Apply Now!</div><div></div><div><b><br>
Who You&rsquo;ll become</b></div><div></div><div><b><br>
Customer Success Manager (CSM) Responsibilities:</b></div><div>
As a part of joining the Customer Success team, you will first participate in the distinguished SAP Academy for Customer Success, a 10-month dynamic program designed to equip you with an array of skills and a robust foundation for your fruitful career. Following this enriching experience within a globally diverse and supportive environment, you will then transition into the exciting role of Customer Success Manager (f/m/d).</div><div></div><p><br>
The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is expected to serve as the strategic point of contact for the customer within the assigned solution portfolio and to leverage appropriate resources across SAP functions to maintain overall customer health.</p><p></p><p><b><br>
What You&rsquo;ll Do</b></p><p>
As a CSM within the SAP Academy for Customer Success, you will be responsible to:</p><ul><li>
Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.</li><li>
Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.</li><li>
Enhance skills around your solution portfolio, managing customer retention, and driving value realization.</li><li>
Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.</li></ul><p></p><p><br>
The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth.<br>
<br>
<br>
</p><p>CSM focus areas:
</p><p><b>SAP Finance &amp; Spend Management (F&amp;S) &ndash; </b>Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.</p><ul><li>
S/4HANA Finance</li><li>
Finance &amp; Quote to Cash(Q2C)</li><li>
Procurement</li></ul><p></p><p><b><br>
SAP SuccessFactors (Human Capital Management - HCM) </b>- Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.</p><p></p><p><b><br>
SAP Supply Chain Management (SCM) </b>- Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.</p><p></p><p><b><br>
SAP Customer Experience (CX) </b>- Knowledge of e-commerce, sales, customer service, and marketing processes.</p><p></p><p><b><br>
SAP Business Transformation Management (BTM) - </b>Knowledge in Business Process Management/Business Process Automation applications.</p><p><b>
What You Bring</b></p><p></p><div><b><br>
CSM Program</b></div><ul><li>
2&ndash;3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.</li><li>
Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity</li></ul><div></div><div><b><br>
For All</b></div><ul><li><div><ul><li><div><ul><li>
A cooperative and productive approach to working relationships, internally and externally.</li><li>
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li><li>
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
</li><li>A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.</li><li>
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
</li><li>Proficiency in English to engage with our global networ</li><li>
Due to local legal mandates, including Emiratization, only UAE nationals will be considered at this time.</li></ul></div></li></ul></div></li></ul><div></div><div><b><br>
About the Academy for Customer Success:</b></div><p>
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</p><p></p><p><br>
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.</p><p></p><p><b><br>
#SAPAcademyforCustomerSuccess
</b></p><p><b>#SAPCSCareers</b></p><p><b>
#SAPNextGen</b></p><p></p><div><b><br>
Bring out your best</b><br>
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.<br>
<br>
<b>We win with inclusion</b><br>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>
<br>
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>
<br>
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>
<br>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br>
<br>
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div><b><br>
AI Usage in the Recruitment Process</b></div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><p>Please note that any violation of these guidelines may result in disqualification from the hiring process.<br>
<br>
Requisition ID: 434068 | Work Area: Presales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</p></div>

Customer Success Manager - SAP Academy for Customer Success - UAE National Opportunity

Elsevier

<div></div><div><div>About the Role</div><div>
Customer Success Managers (CSMs) serve as the primary post-sales contact for Elsevier&rsquo;s Clinical Solutions customers. They lead onboarding, drive product adoption, and ensure customers realize value from our solutions. As trusted advisors, CSMs foster engagement, safeguard revenue, and identify opportunities for upselling and cross-selling.</div><div></div><div>
Responsibilities</div><ul><li><div>
They coordinate closely with Account Managers and all support functions to ensure strategic goals are met within the account.</div></li><li><div>
Pre-Sales: Work with Account Managers to engage with KOLs and end users to improve conversion rate.</div></li><li><div>
Post-Sales: Work with customers to determine and achieve their success metrics through engagement activities</div></li><li><div>
Their focus is on customer retention, renewal growth and identifying upsell/cross selling opportunities.</div></li></ul><div></div><div>
Requirement:</div><ul><li><div>
Medical degree or relevant experience in the healthcare or medical industry is essential</div></li><li><div>
Proven background in customer engagement and retention</div></li><li><div>
Fluency in both Arabic and English.</div></li><li><div>
Comfortable working in a global, matrixed organization</div></li><li><div>
Self-motivated, highly organized, and proactive</div></li><li><div>
Strong project management and problem-solving capabilities</div></li><li><div>
Excellent influencing and presentation skills, with the ability to engage both high-level executives and end users</div></li></ul><div></div><div>
Work for you</div><div>
We promote a healthy work-life balance, well-being initiatives, parental leave, and study leave. Our aim is to create a supportive work environment that helps you manage your responsibilities while also achieving your long-term goals.</div><ul><li><div>
Medical Insurance and Air Ticket</div></li><li><div>
Competitive Bonus</div></li><li><div>
25 days Annual Leave</div></li><li><div>
Hybrid Working Model</div></li></ul><div></div><div>
About Us</div><div>
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.</div><div><br>
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our <div>Applicant Request Support Form</div> or please contact 1-855-833-5120.</div><div></div><div>
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams <div>here</div>.</div><div></div><div>
Please read our <div>Candidate Privacy Policy</div>.</div><div></div><div>
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.</div><div></div><div><i>
USA Job Seekers:</i></div><div><div>
EEO Know Your Rights</div>.</div></div><div></div>

Saqan

<p>About Us</p><p>We are a fast-growing <b>PropTech company</b> revolutionising the real estate industry with our <b>all-in-one real estate platform</b>. Our solution empowers agencies by building customised websites, offering a fully integrated <b>CRM system</b>, and connecting seamlessly with key third-party applications including listing platforms, land departments, social media channels, and developer off-plan project databases.</p><p>About the Role</p><p>We are looking for a <b>Junior Software Sales Executive / Pre-Sales Consultant</b> who is eager to grow their career in SaaS and PropTech. In this role, you&rsquo;ll support the sales team in <b>prospecting, product demonstrations, and client engagement</b>. You&rsquo;ll learn to manage the full sales cycle, tailor solutions for clients, and gain hands-on experience working with a modern real estate platform.</p><p>This role is ideal for someone with <b>1&ndash;2 years of sales or customer-facing experience</b> (internships count too!) who is motivated, tech-savvy, and interested in the real estate industry.</p><p>Key Responsibilities</p><ul><li>Assist in managing the <b>sales cycle</b>: lead qualification, demos, proposals, and follow-ups.</li><li>Deliver or support <b>product demonstrations</b> for potential clients.</li><li>Collaborate with senior sales consultants to prepare <b>proposals and presentations</b>.</li><li>Build a solid understanding of <b>real estate workflows</b> (leads, listings, portals, sales teams).</li><li>Share <b>client feedback</b> with the product and marketing teams to improve the platform.</li></ul><p>Must-Have Skills</p><ul><li>1&ndash;2 years of <b>sales, business development, or customer-facing experience</b> (SaaS/real estate a plus).</li><li>Strong interest in <b>PropTech, SaaS, or CRM solutions</b>.</li><li>Excellent communication skills and a willingness to learn.</li><li>Highly motivated, organised, and <b>driven by results</b>.</li></ul><p>Compensation</p><ul><li><b>Basic Salary</b>: Competitive entry-level package.</li><li><b>Commission</b>: Tiered structure with clear growth opportunities.</li><li><b>Career Growth</b>: Fast-track learning in SaaS sales and PropTech with mentorship from senior consultants.</li></ul><p>Job Type: Full-time</p>

Junior sales & Business Development

Presentail

<div>
 Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
 <br/>
 <br/>
 The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues
  </li>
  <li>
   Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs
  </li>
  <li>
   Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic
  </li>
  <li>
   Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development
   <br/>
   <br/>
  </li>
 </ul>
 Requirements:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent
  </li>
  <li>
   1-2 years proven experience in supporting client success
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Ability to address complaints and issues with effective solutions and a positive attitude
  </li>
  <li>
   Passion for delighting customers with above and beyond service
  </li>
  <li>
   Excellent time-management and prioritization skills
  </li>
  <li>
   Familiarity with CRM system
   <br/>
   <br/>
  </li>
 </ul>
 Powered by JazzHR
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 o765dFcg7J
</div>


Customer Service Agent

READY SET GO

<p>Are you passionate about creating memorable experiences and delivering exceptional customer service? We are looking for an enthusiastic Sales Representative to join our team. In this role, you will be responsible for managing party bookings, school trips, and customized packages&mdash;ensuring every occasion is a success!</p><p><b>Detailed Job Description</b><br/>The <b>Event Sales Coordinator</b> is responsible for managing and converting event-related inquiries into confirmed bookings. This role involves creating customized event packages, School Trip booking, preparing quotations, handling client communications, coordinating with operations, F&amp;B, and decoration teams, and ensuring all event requirements are met. The coordinator also follows up after events for feedback and supports monthly sales targets through effective upselling and relationship management.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle guest and client inquiries regarding events and group,/school bookings.</li><li>Create and present customized packages and quotations.</li><li>Coordinate with internal departments for setup, catering, and logistics.</li><li>Maintain event files, contracts, and payment follow-ups.</li><li>Achieve monthly sales and booking targets.</li><li>Ensure excellent customer service before, during, and after the event.</li></ul><p><b>Skills Required:</b></p><ul><li>Bachelor&rsquo;s degree or equivalent qualification.</li><li>2&ndash;3 years of Event Sales experience in a similar role (b2b sales,).</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and leadership abilities.</li><li>Valid UAE driving license and own car.</li><li>Arabic language proficiency (preferred).</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Event Sales: 2 years (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul><p>License/Certification:</p><ul><li>UAE Driving License (Required)</li></ul>

Event Sales Coordinator/Executive

Explore 2795+ Customer success representative in Dubai this October. Find roles across top companies and apply now to boost your career.

2795 customer success representative jobs IN Dubai

Customer Success Executive - RegTech & IDV Solutions

Customer Success Manager

Customer Success Manager - SAP Academy for Customer Success - UAE National Opportunity

Customer Success Manager

Junior sales & Business Development

Customer Service Agent

Event Sales Coordinator/Executive