sales development representative Jobs in Lahore

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customer sales representative Jobs in Lahore

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csr - customer service representative Jobs in Lahore

csr - customer service representative

customer success representative

Taxgpt

<div></div><div><div><div><p>Join our team to provide frontline customer support while helping implement AI-driven tools and processes. You'll work alongside sales, product, and engineering teams to resolve issues, maintain support resources, and contribute to operational improvements.</p><div><div><div><div><div>
</div></div><div>Lahore, Pakistan (On-Site)</div></div><div><div><div>
</div></div><div>Full time</div></div></div></div><div><div>
</div></div></div></div><div></div><div><h2 class="jobSectionHeader"><b>
About the Role</b></h2><p>
We're seeking a Customer Support Representative to join our offshore team and become a cornerstone of our customer success operations. You'll deliver exceptional support while helping architect AI-driven systems that enhance efficiency and drive collaboration across sales, product, and engineering teams.</p><p>
This role is ideal for individuals who thrive in high-growth environments and are passionate about leveraging AI, automation, and customer success platforms to scale support operations without sacrificing quality.</p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Do</b></h3><h4 class="jobSectionHeader"><b>
Customer Support Operations</b></h4><ul><li>
Lead customer interactions from first contact through resolution, ensuring timely, high-quality responses to both technical and non-technical issues</li><li>
Develop and refine scalable support processes that improve efficiency while maintaining a seamless customer experience</li><li>
Build and maintain self-service resources (knowledge base, help center, FAQs) to empower customers and reduce repetitive inquiries</li><li>
Act as the voice of the customer, identifying patterns in feedback and challenges, then translating them into actionable product insights</li></ul><h4 class="jobSectionHeader"><b>
Cross-Functional Collaboration</b></h4><ul><li>
Partner closely with engineering teams to validate, triage, and resolve product bugs through Jira and Slack workflows</li><li>
Work with sales and product teams to share customer insights that drive product improvements and strategic decisions</li><li>
Collect and analyze customer feedback, providing data-driven recommendations to enhance our offerings</li></ul><h4 class="jobSectionHeader"><b>
AI &amp; Automation</b></h4><ul><li>
Leverage AI and automation to streamline support ticketing, workflows, and customer interactions, improving response times and resolution efficiency</li><li>
Manage and optimize customer success platforms (Intercom, Customer.io, HubSpot) to enhance communication and automation</li><li>
Continuously explore and implement AI-driven solutions that improve support quality while maintaining a human-first, empathetic approach</li><li>
Design automated workflows that scale operations without compromising the customer experience</li></ul><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Bring</b></h3><ul><li>
3+ years in customer support or customer-facing roles, with demonstrated experience building and scaling support operations from the ground up</li><li>
Strong proficiency with customer support platforms (Intercom, Customer.io, HubSpot), including automation and workflow optimization</li><li>
Experience using Jira and Slack for effective engineering team communication and issue triage</li><li>
Excellent communication skills&mdash;you can translate complex technical issues into clear, actionable guidance for both customers and internal teams</li><li>
Strong technical validation skills to test and verify customer-reported issues before escalating to engineering</li><li>
Data-driven mindset with experience analyzing customer feedback and metrics to identify improvement opportunities</li><li>
Demonstrated ability to leverage AI and automation to optimize processes and scale operations</li></ul><h3 class="jobSectionHeader"><b>
Nice-to-Haves</b></h3><ul><li>
Experience implementing AI chatbots, predictive analytics, or machine learning applications in customer support</li><li>
Basic knowledge of APIs and integrations for customizing support workflows</li><li>
Familiarity with analytics tools for deeper customer data insights.</li><li>
Background in SaaS, fintech, or startup environments</li><li>
Experience in tax, accounting, or financial services industries</li></ul><h3 class="jobSectionHeader"><b>
Our Hiring Process</b></h3><h4 class="jobSectionHeader"><b>
Step 1: Application (10 minutes)</b></h4><p>
Click &lsquo;&rsquo; and fill out the application form. We&rsquo;ll review and respond quickly.</p><h4 class="jobSectionHeader"><b>
Step 2: Take Home Assignment (~2-3 hours)</b></h4><p>
After passing the initial screening, you will receive a take-home assignment that takes 2-3 hours.</p><h4 class="jobSectionHeader"><b>
Step 3: Virtual Interview (45 min)</b></h4><p>
If you pass the assignment screening, you will be invited to an online interview with the hiring manager.</p><h4 class="jobSectionHeader"><b>
Step 4: [potential] Virtual Interview (30 min)</b></h4><p>
You may also be invited to an online interview with our founder and CEO, pending their availability.</p><p><b>
Timeline</b></p><p>
We move fast and aim to close this job in one week.</p><p>
If you're ready to make a big impact on a small team and take your career to the next level, apply today to join our team at TaxGPT. We can't wait to meet you!</p><p>
At TaxGPT, we are committed to fostering a diverse and inclusive work environment. We believe that diversity in all its forms &ndash; race, gender, nationality, religion, sexual orientation, and beyond &ndash; enriches our perspectives and enhances our product. Each member of our team brings unique experiences, skills, and viewpoints to the table, and it's this mosaic of backgrounds that drives our innovation forward. We provide equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, disability, or veteran status. Join us in building a future where technology breaks barriers and creates opportunities for all.</p><p>
The base pay range for this role is $24,000 &ndash; $36,000 per year.</p></div></div><div></div>

Customer Support Representative, Offshore

Burq

<div>
 We're looking for a Customer Success Manager to help our growing customer base succeed with our platform. You'll manage a large book of business, driving adoption, retention, and satisfaction while acting as the first line of defense for escalations. You'll be a proactive problem solver who can enable customers to get the most out of our product&mdash;even when they hit bumps in the road.
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 <br/>
 This role is perfect for someone who thrives in a fast-paced startup environment, knows how to juggle multiple accounts, and is passionate about building strong, lasting relationships.
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 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
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  <li>
   Manage a large, diverse book of accounts, ensuring each customer achieves their business goals using our platform
  </li>
  <li>
   Drive customer retention and reduce churn through proactive outreach, regular check-ins, and value delivery
  </li>
  <li>
   Handle customer escalations with urgency and empathy, working cross-functionally to find quick resolutions
  </li>
  <li>
   Provide training, enablement, and best practice guidance to customers so they can maximize platform adoption
  </li>
  <li>
   Serve as the voice of the customer internally, collaborating with Product, Engineering, and Support to improve features and processes
  </li>
  <li>
   Track account health metrics and identify expansion or upsell opportunities
  </li>
  <li>
   Develop account success plans for strategic customers within your book
  </li>
  <li>
   Contribute to building scalable processes for customer success as our team grows
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  </li>
 </ul>
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  Requirements
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   3-5 years of experience in Customer Success in the B2B SaaS space
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   Proven experience managing a large book of accounts with varying needs
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   Previous startup experience&mdash;comfortable with ambiguity, change, and building from scratch
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   Strong understanding of customer retention strategies and handling escalations effectively
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   Excellent communication skills&mdash;able to explain complex solutions simply and clearly
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   Ability to build trust quickly and foster strong customer relationships
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   Organized, self-motivated, and able to manage competing priorities with minimal oversight
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   Familiarity with the last-mile delivery or logistics industry is a plus
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</div>


Customer Success Manager

<div><p>We&rsquo;re looking for a Customer Success Manager to help our growing customer base succeed with our platform. You&rsquo;ll manage a large book of business, driving adoption, retention, and satisfaction while acting as the first line of defense for escalations. You&rsquo;ll be a proactive problem solver who can enable customers to get the most out of our product&mdash;even when they hit bumps in the road.</p><p>
This role is perfect for someone who thrives in a fast-paced startup environment, knows how to juggle multiple accounts, and is passionate about building strong, lasting relationships.</p><p><b>
What You&rsquo;ll Do</b></p><ul>
<li>
Manage a large, diverse book of accounts, ensuring each customer achieves their business goals using our platform.</li>
<li>Drive customer retention and reduce churn through proactive outreach, regular check-ins, and value delivery.</li>
<li>Handle customer escalations with urgency and empathy, working cross-functionally to find quick resolutions.</li>
<li>Provide training, enablement, and best practice guidance to customers so they can maximize platform adoption.</li>
<li>Serve as the voice of the customer internally, collaborating with Product, Engineering, and Support to improve features and processes.</li>
<li>Track account health metrics and identify expansion or upsell opportunities.</li>
<li>Develop account success plans for strategic customers within your book.</li>
<li>Contribute to building scalable processes for customer success as our team grows.</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
3-5 years of experience in Customer Success in the B2B SaaS space.</li>
<li>Proven experience managing a large book of accounts with varying needs.</li>
<li>Previous startup experience&mdash;comfortable with ambiguity, change, and building from scratch.</li>
<li>Strong understanding of customer retention strategies and handling escalations effectively.</li>
<li>Excellent communication skills&mdash;able to explain complex solutions simply and clearly.</li>
<li>Ability to build trust quickly and foster strong customer relationships.</li>
<li>Organized, self-motivated, and able to manage competing priorities with minimal oversight.</li>
<li>Familiarity with the last-mile delivery or logistics industry is a plus.</li></ul></div>

EcoEnergy Systems

<p>We are looking for a highly motivated and customer-focused <b>Customer Service Representative</b> with outstanding English communication skills to join our growing team. The ideal candidate will have prior experience in managing outbound calls, particularly with UK-based clients, and will be skilled at building trust, nurturing leads, and driving successful outcomes.</p><p><b>Key Responsibilities:</b></p><p>* Manage inbound and outbound calls with potential international clients, ensuring a professional and engaging first impression through warm calling.</p><p>* Follow up consistently with prospects to build strong relationships, nurture leads, and guide them through the sales process.</p><p>* Maintain and manage a robust pipeline of leads, converting them into qualified opportunities and confirmed surveys.</p><p>* Accurately document all interactions in CRM tools, ensuring complete and updated records of client communication.</p><p>* Work closely with the sales and marketing teams to align strategies, share insights, and achieve business objectives.</p><p>* Address client queries, concerns, and complaints with efficiency and professionalism while ensuring client satisfaction.</p><p>* Identify client needs and provide feedback to improve service offerings and enhance overall customer experience.</p><p><b>Required Skills:</b></p><p>* Proven track record of handling inbound and outbound calls, with strong experience in dealing with UK clients.</p><p>* Excellent English communication skills (both written and spoken), with the ability to engage confidently and professionally.</p><p>* Outstanding negotiation and persuasion abilities, with a results-driven mindset.</p><p>* Strong interpersonal skills and the ability to build long-term relationships with clients.</p><p>* Self-motivated, target-oriented, and able to work independently with minimal supervision.</p><p>* Experience using CRM tools and client management systems is highly desirable.</p><p>* A positive, resilient, and adaptable attitude, with the ability to thrive in a fast-paced environment.</p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs150,000.00 per month</p><p>Application Question(s):</p><ul><li> How much experience do you have in sales, and what kind of sales campaigns have you worked on in the past?</li><li>How much experience you have working with CRM systems, and which ones you have used?</li><li>What is your current Salary, Notice Period, and What is your Expected salary for this position?</li><li>Are you comfortable working onsite in Johar Town Lahore from 2 PM to 11 PM? or 6 working days in a week?</li></ul><p>Work Location: In person</p>

Customer Service Representative

Biztekapps

<p><b>About Biztek</b></p><p><b>Biztek</b> is a <b>printing, packaging, and manufacturing company</b> serving clients in the <b>US market</b>. We are not a call center, we are a <b>manufacturing driven business</b> offering longterm career growth, stability and professional development in international sales and client success.</p><p><b>Job Overview</b></p><p>We are looking for a <b>Customer Success Agent</b> who will directly deal with <b>US based clients</b>, manage ongoing customer relationships and support sales activities. The role involves handling company provided clients as well as developing and managing personal client portfolios over time.</p><p>Biztek offers <b>complete 3 months of structured training</b>, after which the candidate will be capable of generating leads and closing sales under the <b>mentorship of the Floor Manager and Head of Department</b>.</p><p>This role is ideal for <b>freshers and undergraduates</b> who want to start their career in the <b>US market</b> within a professional manufacturing environment.</p><p><b>Key Responsibilities</b></p><ul><li>Communicate with <b>US based clients</b> via email, chat and calls.</li><li>Manage and maintain long term relationships with company clients.</li><li>Understand client requirements related to <b>printing and packaging products</b>.</li><li>Assist in sales, quotations, follow ups and order processing.</li><li>Generate and manage personal leads after completing training.</li><li>Ensure customer satisfaction and timely coordination with internal teams.</li><li>Maintain records of client interactions and sales activities.</li><li>Meet monthly performance and client success targets.</li></ul><p><b>Training &amp; Growth</b></p><ul><li><b>3 months of complete training</b> provided by Biztek.</li><li>Hands on mentorship from <b>Floor Manager and Head of Department</b>.</li><li>Training includes product knowledge, US market communication, sales techniques and CRM usage.</li><li>Clear career growth path in <b>sales, account management and customer success</b>.</li></ul><p><b>Eligibility &amp; Requirements</b></p><ul><li>Freshers and <b>undergraduates are highly encouraged to apply</b>.</li><li>Strong English communication skills (verbal &amp; written).</li><li>Willingness to work in the <b>US night shift</b>.</li><li>Basic computer skills and eagerness to learn.</li><li>Confident, professional and customer focused attitude.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs60,000.00 - Rs100,000.00 per month</p><p>Application Question(s):</p><ul><li>Would you be able to work onsite for the night shift? </li></ul><p>Work Location: In person</p>

Customer Care Specialist (US Market)

Phaedra Solutions

<p>High-Performing Sales Representative (Full-time, Lahore)</p><p>We are seeking a proactive, results-oriented <b>High-Performing Sales Representative</b> with a minimum of <b>two years of professional sales experience</b> to join our team in Lahore. The successful candidate will be critical in driving new customer acquisition, expertly managing strategic accounts, and consistently meeting ambitious revenue growth targets.</p><p>This role demands proven expertise in managing the end-to-end sales cycle, cultivating durable client relationships, pinpointing new market opportunities, and providing strategic contributions to the sales department's long-term success.</p><p>Core Responsibilities</p><ul><li><b>Sales Execution and Revenue Generation</b></li><li><b>Target Achievement:</b> Assume ownership of the complete sales pipeline to reliably <b>meet or exceed</b> quarterly sales and defined growth targets.</li><li><b>Client Development:</b> Establish and maintain strong, lasting customer relationships by gaining a deep understanding of client business requirements and offering personalized, value-driven solutions.</li><li><b>Forecasting &amp; Reporting:</b> Produce accurate sales, revenue, and expense reports, and deliver reliable pipeline forecasts to senior management.</li><li><b>Market Expansion:</b> Develop and implement a targeted business plan to strategically <b>grow the company's customer base</b> and enhance market penetration.</li><li><b>Strategic Planning and Collaboration</b></li><li><b>Goal Alignment:</b> Actively contribute to setting strategic sales objectives that align directly with the company's overarching commercial goals.</li><li><b>Competitive Intelligence:</b> Maintain comprehensive awareness of competitive dynamics and <b>emerging market trends</b> to accurately identify and pursue new areas for growth.</li><li><b>Cross-Functional Support:</b> Collaborate effectively with internal product and service teams to <b>optimize the overall customer experience</b> and ensure maximum client satisfaction.</li><li><b>Mentorship (If Necessary):</b> Offer coaching, training, and performance support to junior sales staff, aiding the overall professional development of the team.</li></ul><p>Required Qualifications and Competencies</p><ul><li><b>Experience:</b> A minimum of <b>2 years</b> of professional sales experience in a goal-oriented, results-driven environment.</li><li><b>Education:</b> Bachelor&rsquo;s degree in Business Administration, Marketing, or a related commercial field.</li></ul><p><b>Key Competencies:</b></p><ul><li><b>Communication:</b> Exceptional written, verbal, and presentation skills, with the capability to clearly articulate complex solutions.</li><li><b>Strategy:</b> Demonstrated success in designing, implementing, and effectively executing successful sales strategies.</li><li><b>Analysis:</b> Proficiency in analyzing complex sales data, interpreting market trends, and preparing detailed financial sales reports and budgets.</li><li><b>Results-Oriented:</b> A clear history of <b>meeting and surpassing sales goals</b> and systematically tracking progress against key performance indicators (KPIs).</li><li><b>Leadership:</b> Displays strong potential for management and leadership capabilities, including an aptitude for coaching and team development.</li></ul><p>This is a full-time, salaried role offering competitive compensation, performance-based incentives, and ongoing professional development opportunities within a supportive, innovation-driven company culture.</p><p><b>Job Type:</b> Full-time <b>Work Location:</b> In person</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Sales Representative

InfoTech Logic

<p>We are seeking a confident and customer-focused <b>Customer Sales Executive</b> who is fluent in <b>French and English</b>. The ideal candidate will be responsible for engaging with international customers, understanding their needs, and converting inquiries into successful sales while maintaining excellent customer relationships.</p><p>Key Responsibilities</p><ul><li>Communicate effectively with customers in <b>French and English</b> via calls, emails, and chats.</li><li>Handle inbound and outbound sales inquiries and convert leads into customers.</li><li>Understand customer requirements and recommend suitable products or services.</li><li>Maintain accurate records of customer interactions and sales activities in CRM systems.</li><li>Follow up with prospects to ensure timely closures and customer satisfaction.</li><li>Achieve monthly and quarterly sales targets.</li><li>Collaborate with internal teams to ensure smooth order processing and service delivery.</li><li>Address customer concerns and provide professional after-sales support.</li></ul><p>Required Skills &amp; Qualifications</p><ul><li>Fluent <b>spoken and written French and English</b> (mandatory).</li><li>Proven experience as a Sales Executive, Customer Sales Representative, or similar role.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to build rapport and maintain long-term customer relationships.</li><li>Goal-oriented mindset with a passion for sales and customer service.</li><li>Basic knowledge of CRM tools and MS Office.</li></ul><p>Preferred Qualifications</p><ul><li>Experience working with international or European clients.</li><li>Background in B2B or B2C sales.</li><li>Understanding of customer success or account management practices.</li></ul><p>What We Offer</p><ul><li>Competitive salary with performance-based incentives.</li><li>Opportunity to work with international clients.</li><li>Professional growth and career development.</li><li>Supportive and collaborative work environment.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Customer Sales Executive (French & English Speaker)

Explore 930+ Customer success representative in Lahore this December. Find roles across top companies and apply now to boost your career.

930 customer success representative jobs IN Lahore

Customer Support Representative, Offshore

Customer Success Manager

Customer Success Manager

Customer Service Representative

Customer Care Specialist (US Market)

Sales Representative

Customer Sales Executive (French & English Speaker)