customer service representative Jobs in Lahore

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customer sales representative Jobs in Lahore

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customer success specialist Jobs in Lahore

customer success specialist

customer support specialist Jobs in Lahore

customer support specialist

sales representative

customer success representative

Lumovy Technology Solutions

<div>
 
 About Illumina Technology Solutions, LLC
 
 
 
 At Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.illuminatechnology.com
 
 
 
 About The Role
 
 
 
 The
 
 
 Customer Success Specialist within
 
 
 the
 
 
 Customer Experience &amp; Growth (CXG)
 
 
 team for
 
 
 Business Applications
 
 
 plays a critical role in driving and delivering high-impact partner-facing events, such as the
 
 
 Dynamics 365 Solution Architect Bootcamps
 
 
 and related skilling events. These events are targeted at strategic partners (SIs and/or ISVs) working with
 
 
 Dynamics 365
 
 
 ,
 
 
 Power Platform
 
 
 , and
 
 
 Copilot Studio/AI Agent development
 
 
 .
 
 
 The primary objective is to enhance partner capability, drive product adoption, and boost customer success through best practice sharing, deep technical skilling, and alignment with product teams. This is a highly collaborative and cross-functional role involving coordination across internal product teams, FastTrack, solution architects, and external partners.
 
 
 
 Essential Functions
 
 
 
 
 
 Demand Generation &amp; Partner Registration
 
 
 
 
 <ul>
 <li>
 Develop and execute demand generation plans and recruitment strategies targeting qualified partner audiences.
 </li>
 <li>
 Manage partner event communications (invitations, RSVPs, agenda creation, etc.) and track engagement through registration lifecycle.
 </li>
 <li>
 Facilitate partner qualification, registration, and approval processes with timely communication.
 </li>
 <li>
 Track and report on registration status to internal stakeholders through weekly updates, v-team meetings, and email communications.
 
 
 </li>
 </ul>
 
 
 Content Management
 
 
 
 
 <ul>
 <li>
 Partner with Product Teams and Solution Architects to develop event content by product track.
 </li>
 <li>
 Manage content schedules and milestones; ensure alignment with event timelines.
 </li>
 <li>
 Support presenters with templates, logistics, and review processes.
 </li>
 <li>
 Coordinate and manage office hours for content support.
 
 
 </li>
 </ul>
 
 
 End-to-End Event Planning &amp; Project Management
 
 
 
 
 <ul>
 <li>
 Lead project planning, status reporting, and weekly cross-functional stand-ups.
 </li>
 <li>
 Maintain and execute against a detailed project timeline across all event workstreams.
 </li>
 <li>
 Collaborate with the FastTrack Team for pre-event operations including travel, venue, catering, and logistics.
 </li>
 <li>
 Ensure seamless onsite operations during 3-day bootcamps across regions (e.g., AV, room setup, catering, partner communications).
 </li>
 <li>
 Respond to and resolve real-time onsite issues.
 
 
 </li>
 </ul>
 
 
 Post-Event Wrap-Up
 
 
 
 
 <ul>
 <li>
 Collect, analyze, and report on post-event survey feedback.
 </li>
 <li>
 Conduct internal debriefs to extract lessons learned and integrate into future planning.
 </li>
 <li>
 Deliver post-event reports, including participation metrics and recommendations for improvement.
 
 
 </li>
 </ul>
 
 
 Continuous Improvement
 
 
 
 
 <ul>
 <li>
 Administer partner surveys and internal retrospectives to gather insights and ensure continuous program enhancement.
 </li>
 <li>
 Maintain partner satisfaction and program growth as key success metrics.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 
 
 Core Skills &amp; Competencies
 
 
 
 
 <ul>
 <li>
 Strong interpersonal, verbal, and written communication skills.
 </li>
 <li>
 Excellent organization and attention to detail.
 </li>
 <li>
 Self-motivated with proactive follow-up and project ownership.
 </li>
 <li>
 Capable of working independently and cross-functionally with diverse teams.
 </li>
 <li>
 Strong presentation and stakeholder engagement skills.
 </li>
 <li>
 Analytical mindset and adaptability to manage multiple priorities.
 
 
 </li>
 </ul>
 
 Preferred Experience
 
 
 
 <ul>
 <li>
 Previous experience at Microsoft or with the Microsoft partner channel.
 </li>
 <li>
 Background as a Partner or Customer Success Manager.
 </li>
 <li>
 Experience in customer/stakeholder-facing relationship roles.
 </li>
 <li>
 Prior event management experience is a strong plus.
 </li>
 <li>
 Familiarity with Microsoft products, especially Dynamics 365, Power Platform, and Copilot Studio.
 </li>
 <li>
 Comfortable working 3&ndash;4+ hours during Pacific Time business hours.
 
 
 </li>
 </ul>
 
 
 Performance Indicators
 
 
 
 
 <ul>
 <li>
 Partner satisfaction and feedback.
 </li>
 <li>
 Growth and expansion of the partner skilling program.
 </li>
 <li>
 Timely and effective cross-team communication and coordination.
 </li>
 <li>
 Execution excellence across logistics, content, and stakeholder engagement.
 
 
 </li>
 </ul>
 We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
</div>

Customer Success Specialist

<div>About Illumina Technology Solutions, LLC 
At Illumina Technology Solutions, we are experiencing rapid growth across the U.S.A., Canada, India, and Pakistan and are proud to be a Microsoft Gold Partner. We are committed to providing technology solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at www.illuminatechnology.com 
About the role 
 
The Customer Success Specialist within the Customer Experience &amp; Growth (CXG) team for Business Applications plays a critical role in driving and delivering high-impact partner-facing events, such as the Dynamics 365 Solution Architect Bootcamps and related skilling events. These events are targeted at strategic partners (SIs and/or ISVs) working with Dynamics 365, Power Platform, and Copilot Studio/AI Agent development.
The primary objective is to enhance partner capability, drive product adoption, and boost customer success through best practice sharing, deep technical skilling, and alignment with product teams. This is a highly collaborative and cross-functional role involving coordination across internal product teams, FastTrack, solution architects, and external partners. 
Essential Functions 
 
Demand Generation &amp; Partner Registration<ul><li>
Develop and execute demand generation plans and recruitment strategies targeting qualified partner audiences.</li><li>
Manage partner event communications (invitations, RSVPs, agenda creation, etc.) and track engagement through registration lifecycle.</li><li>
Facilitate partner qualification, registration, and approval processes with timely communication.</li><li>
Track and report on registration status to internal stakeholders through weekly updates, v-team meetings, and email communications.</li></ul><h4 class="jobSectionHeader">
Content Management</h4><ul><li>
Partner with Product Teams and Solution Architects to develop event content by product track.</li><li>
Manage content schedules and milestones; ensure alignment with event timelines.</li><li>
Support presenters with templates, logistics, and review processes.</li><li>
Coordinate and manage office hours for content support.</li></ul><h4 class="jobSectionHeader">
End-to-End Event Planning &amp; Project Management</h4><ul><li>
Lead project planning, status reporting, and weekly cross-functional stand-ups.</li><li>
Maintain and execute against a detailed project timeline across all event workstreams.</li><li>
Collaborate with the FastTrack Team for pre-event operations including travel, venue, catering, and logistics.</li><li>
Ensure seamless onsite operations during 3-day bootcamps across regions (e.g., AV, room setup, catering, partner communications).</li><li>
Respond to and resolve real-time onsite issues.</li></ul><h4 class="jobSectionHeader">
Post-Event Wrap-Up</h4><ul><li>
Collect, analyze, and report on post-event survey feedback.</li><li>
Conduct internal debriefs to extract lessons learned and integrate into future planning.</li><li>
Deliver post-event reports, including participation metrics and recommendations for improvement.</li></ul><h4 class="jobSectionHeader">
Continuous Improvement</h4><ul><li>
Administer partner surveys and internal retrospectives to gather insights and ensure continuous program enhancement.</li><li>
Maintain partner satisfaction and program growth as key success metrics.</li></ul>
Required Qualifications 
 
Core Skills &amp; Competencies<ul><li>
Strong interpersonal, verbal, and written communication skills.</li><li>
Excellent organization and attention to detail.</li><li>
Self-motivated with proactive follow-up and project ownership.</li><li>
Capable of working independently and cross-functionally with diverse teams.</li><li>
Strong presentation and stakeholder engagement skills.</li><li>
Analytical mindset and adaptability to manage multiple priorities.</li></ul><h4 class="jobSectionHeader">
Preferred Experience</h4><ul><li>
Previous experience at Microsoft or with the Microsoft partner channel.</li><li>
Background as a Partner or Customer Success Manager.</li><li>
Experience in customer/stakeholder-facing relationship roles.</li><li>
Prior event management experience is a strong plus.</li><li>
Familiarity with Microsoft products, especially Dynamics 365, Power Platform, and Copilot Studio.</li><li>
Comfortable working 3&ndash;4+ hours during Pacific Time business hours.</li></ul> 
Performance Indicators<ul><li>
Partner satisfaction and feedback.</li><li>
Growth and expansion of the partner skilling program.</li><li>
Timely and effective cross-team communication and coordination.</li><li>
Execution excellence across logistics, content, and stakeholder engagement.</li></ul> 
We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status</div>

Biztekapps

Job post summaryPay: 80,000.00 (PKR)-100,000.00 (PKR) per monthJob Description:Job Opportunity: Customer Success AgentBiztek Apps is seeking a dedicated and highly motivated Customer Success Agent to join our team. If you have excellent communication skills, a solid American accent, and a passion for customer satisfaction, we want to hear from you!Location: Defence Mor, Walton Road, Lahore Timings: Night Shift (7 PM to 5 AM)Key Responsibilities<ul><li>Convert Hot Leads: Engage with potential clients and convert warm leads into satisfied customers.</li><li>Provide Support: Offer exceptional customer support through various channels, addressing their queries and concerns promptly.</li><li>Resolve Issues: Effectively handle customer complaints, ensuring all issues are resolved in a timely and professional manner.</li><li>Customer Relationship Management: Build and maintain strong, long-term relationships with customers to ensure satisfaction and retention.</li><li>Assist with Onboarding: Help new clients understand our products and services and guide them through the initial setup process.</li></ul>What We&rsquo;re Looking For<ul><li>Education: Bachelor&rsquo;s degree in any discipline.</li><li>Experience: Prior experience in customer service or a similar role is a plus.</li><li>Skills:</li><li>Strong Communication Skills: Fluent in English with a solid American accent (mandatory).</li><li>Customer-Centric Attitude: Passionate about helping others and solving problems.</li><li>Strong Problem-Solving Skills: Ability to think critically and resolve issues quickly and efficiently.</li><li>Tech-Savvy: Comfortable using customer support software and CRM systems.</li></ul>What We Offer<ul><li>Competitive Salary with performance-based incentives.</li><li>Night shift perks and a supportive work environment.</li><li>Opportunities for career growth and advancement.</li></ul>How to ApplyIf you meet the above qualifications and are excited to take on this dynamic role, send your resume to hr@biztekapps.com Or WhatsApp: 0347-4558669 with the subject line : Application for Customer Success Agent.We look forward to having you join our team and make an impact!Job Type: Full-time<ul><li>Apply only if you are willing to work in the night shift at Defence Mor, Walton Road, Lahore.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Cusomer Success Agent

Digilatics

Digilatics is a high-performance digital marketing agency focused exclusively on the home services industry in the U.S. We are hiring a Customer Success Specialist in Pakistan with proven experience working with brands &mdash; someone who can manage client communication, protect brand positioning, and deliver a premium client experience.What You Will Do<ul><li>Manage U.S.-based client accounts with professionalism, clarity, and confidence.</li><li>Lead client meetings and written communication in advanced English.</li><li>Coordinate with internal teams and ensure every delivery meets Digilatics&rsquo; standards.</li><li>Identify risks, opportunities, and strategic next steps for clients.</li><li>Take full ownership of the client journey and overall satisfaction.</li></ul>Requirements (Mandatory)<ul><li>Advanced / Fluent English (speaking and writing &mdash; will be tested).</li><li>Brand experience (brand management, brand strategy, or account management involving brand positioning).</li><li>Previous experience in Customer Success or client-facing roles.</li><li>Excellent communication, organization, and attention to detail.</li><li>Ability to work in a fast-paced, high-performance environment.</li><li>Must be able to work as an independent contractor.</li></ul>Nice to Have<ul><li>Experience working with international clients.</li><li>Knowledge of SEO, Google Ads, or digital marketing (not required).</li></ul>Why Digilatics<ul><li>High-performance culture with real ownership and autonomy.</li><li>Fast-growing company with sophisticated clients and strong technical teams (SEO, Ads, Web, Data).</li><li>You lead the relationship &mdash; not the technical execution.</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs220,000.00 per monthApplication Question(s):<ul><li>What industry you have served while managing USA based clients?</li><li>Are you familiar with digital marketing platforms, their flow of tasks, etc,?</li><li>Do you currently live in Lahore?</li><li>Are you comfortable working in US EST time zone?</li><li>One thing that make you stand out in the whole pool for this position?</li></ul>Experience:<ul><li>US market: 3 years (Required)</li></ul>Work Location: In person

StudyWise

<div>
 
 Job description
 
 The Client Calling representative will be responsible for managing communication and scheduling between clients and skilled Visa Expert. This role will focus on contacting clients, arranging consultations, and supporting immigration advisors by ensuring that all necessary appointments and documentation are prepared in advance. The representative will also provide excellent customer service by addressing client inquiries and ensuring a smooth immigration advisory process.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Contact clients &amp; schedule consultations with Visa Experts based on client needs and availability.
 
 </li>
 <li>
 Engage potential clients, answer basic questions about immigration services.
 
 </li>
 <li>
 Serve as the first point of contact for clients seeking skilled immigration advice.
 
 </li>
 <li>
 Assist clients in preparing for their meetings with Visa Experts by providing details on necessary documents, timelines, and expectations.
 
 </li>
 <li>
 Relay client-specific information to advisors and ensure that the advisors are well prepared for each meeting.
 
 </li>
 <li>
 Maintain open communication between clients and advisors to ensure effective and timely service delivery.
 
 </li>
 <li>
 Provide a high level of customer service, addressing client concerns and questions with professionalism and empathy.
 
 </li>
 <li>
 Follow up with clients post-appointment to ensure they have the information and support needed for the next steps.
 
 </li>
 </ul>
 
 
 
 
 
 
 Requirements
 
 
 
 Requirements
 
 <ul>
 <li>
 Education: A bachelor&rsquo;s degree in sales, marketing, or relevant field
 
 </li>
 </ul>
 <ul>
 <li>
 Experience:
 
 </li>
 </ul>
 <ul>
 <li>
 0-1 year of experience in a client-facing role (e.g., customer service, or Client calling)
 
 </li>
 </ul>
 <ul>
 <li>
 Previous experience in immigration is a plus but not required.
 
 </li>
 </ul>
 <ul>
 <li>
 Skills &amp; Competencies:
 
 </li>
 </ul>
 <ul>
 <li>
 Strong communication and interpersonal skills.
 
 </li>
 </ul>
 <ul>
 <li>
 Excellent organizational and time-management abilities.
 
 </li>
 </ul>
 <ul>
 <li>
 Ability to handle multiple tasks and manage conflicting priorities.
 
 </li>
 </ul>
 <ul>
 <li>
 Basic understanding of skilled immigration processes and requirements is advantageous.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Opportunity to work in a fast-paced and dynamic environment.
 
 </li>
 <li>
 Make a real impact on the company's growth and success.
 
 </li>
 <li>
 Be part of a collaborative and supportive team.
 
 </li>
 <li>
 Personal Loans
 
 </li>
 <li>
 Free online doctor consultations
 
 </li>
 <li>
 Monthly engagement activities
 
 </li>
 </ul>
</div>

Client Calling Representative

Global Aspirations

The role of a Customer Service Representative is to help customers understand the products and services being offered by a company. They answer inquiries by phone, e-mail, web chat, or social media. A Customer Service Representative also handles concerns, complaints, or other issues. Their job is to help ensure customer satisfaction. Customer Service Representatives also help promote continued customer interest in the company&rsquo;s products or services.Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Explore 918+ Customer success representative in Lahore this December. Find roles across top companies and apply now to boost your career.

918 customer success representative jobs IN Lahore

Customer Success Specialist

Customer Success Specialist

Cusomer Success Agent

Customer Success Specialist

Customer Success Specialist

Client Calling Representative

Customer Service Representative (CSR)