sales executive

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer success representative

DYNAMIC SOLUTIONS

Job Title: Customer Success RepresentativeJob Type: Full-Time Shift: RotationalJob Summary:We are seeking proactive and customer-oriented individuals to join our Customer Success team. The ideal candidate will handle customer interactions across multiple channels, ensuring timely resolution of queries while maintaining high service standards.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, and ticketing systems</li><li>Make outbound calls for follow-ups and feedback</li><li>Identify and resolve customer issues effectively</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain accurate records in CRM systems</li><li>Support process improvements and customer experience initiatives</li><li>Identify upselling opportunities where relevant</li><li>Handle escalations and ensure proper closure</li></ul>Requirements:<ul><li>Minimum Intermediate qualification</li><li>6+ months of experience in customer support or a similar role</li><li>Strong verbal and written communication skills</li><li>Basic technical troubleshooting knowledge</li><li>Proficiency in MS Excel or Google Sheets</li><li>Ability to work in rotational shifts</li><li>Strong problem-solving and customer-handling skills</li></ul>Preferred Skills:<ul><li>Customer-first attitude</li><li>Ability to multitask and manage time effectively</li><li>Attention to detail</li></ul>Apply now to be part of a dynamic and growing team.Work Location: In person

Customer Success Representative

Hurak Education Services

*Excellent spoken and written English is a must.About CompanyHurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Success ExecutivePosition Title: Customer Success ExecutiveTiming: 12:30 PM to 09:30 PM.Location: DHA Phase 6 LahoreJob Type: On-SiteResponsibilities<ul><li>Handle Queries, Requests and Complaints from customers tactfully.</li><li>Class management, Exam bookings, certifications and any other operational task.</li><li>Follow standard processes and procedures when it comes to providing the solution.</li><li>Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.</li><li>Achieve superior customer engagement and ensure a significant improvement in customer experience.</li><li>Must be able to overcome objections and handle customer pushback.</li></ul>Qualifications<ul><li>Bachelor's degree or relevant work experience</li><li>Proficiency in English skills, both writing and verbal</li><li>2 or 2+ year of experience, Fresher&rsquo;s can also apply.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can you easily commute to DHA Phase 6 Lahore ?</li><li>What is your current salary ?</li><li>How fluent are you in English language ?</li></ul>Work Location: In person

Burq

<div>About Burq
Burq started with an ambitious mission: to turn the complex process of offering delivery into a simple, turnkey solution. It&rsquo;s a big mission, and now we want you to join us in making it even bigger.
We&rsquo;re proud to be recognized as one of Fast Company&rsquo;s Best Workplaces for Innovators and a 2025 Inc. Magazine Power Partner, awards that highlight how we&rsquo;re redefining the future of logistics while empowering our partners to grow.
Backed by leading Silicon Valley investors like Village Global, the fund whose investors include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely, we&rsquo;ve built a world-class team across the globe.
We operate at scale but remain small enough for every person to have a massive impact. There&rsquo;s a lot of important work ahead, and joining Burq means the opportunity to grow faster than ever while doing the most meaningful work of your career.
Here&rsquo;s a quick overview of what you will be doing:
Description:
We&rsquo;re looking for a Customer Success Manager to support our growing customer base and help ensure they have a smooth and successful experience with our platform. You&rsquo;ll work closely with customers on day-to-day needs, drive product adoption, and assist in maintaining strong relationships while acting as a key point of contact for basic queries and support.
This role is ideal for someone who is proactive, detail-oriented, and enjoys working in a fast-paced startup environment while supporting multiple accounts and delivering a great customer experience.
What you'll do: 
 
<ul><li>Support the onboarding process for new SMB customers, including basic setup and coordination with internal teams</li><li>
Assist customers with platform usage, issue resolution, and general queries</li><li>
Work closely with the Manager Customer Success to ensure smooth account management</li><li>
Maintain and update customer data in CRM tools like HubSpot</li><li>
Identify at-risk customers and escalate concerns to the Customer Success Manager</li><li>
Coordinate with sales and operations teams to ensure smooth handoff and service delivery</li><li>
Follow defined processes to ensure a consistent and positive customer experience</li><li>
Contribute to improving onboarding and support workflows</li></ul> 

Requirements 
<ul><li>
1&ndash;3 years of experience in Customer Success, or Account Management, preferably in a B2B or tech-enabled environment</li><li>
Experience working with SMB customers</li><li>
Familiarity with CRM tools (e.g., HubSpot) and basic data handling</li><li>
Basic understanding of Customer Onboarding processes</li><li>
Strong communication skills with the ability to engage and support customers effectively</li><li>
Good analytical and problem-solving skills</li><li>
Ability to work in a fast-paced environment and manage multiple tasks</li><li>
Prior experience in a Startup or Tech company is a plus</li></ul> 
 
 
Benefits 
Investing in you 
 
<ul><li>Competitive salary
</li><li>Medical</li><li>
Educational courses</li></ul>
Generous Time Off
At Burq, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Customer Success Manager

Quality Resource Pvt Ltd

<div>
 
 Quality Resource Private Limited a Multinational Digital Marketing Company
 
 enables organizations of all sizes to manage their Digital Marketing needs through SEO, Landing pages, Reviews and Reputation Management, PPC, Website Optimization, Social Media, Web and Mobile Apps development.
 
 
 We&rsquo;re currently looking for
 
 Customer Success Specialist (Night Shift
 
 ) in our
 
 Lahore office
 
 . This is a pure prospecting role,
 
 Managing Outbound calling, Customer Retention, Customer Activation and Upselling
 
 to the prospective clients. Successful candidates must be Social, Analytical, possess an aptitude for learning and using new software and be able to communicate clearly and effectively. The ideal
 
 Customer Success Specialist
 
 should engage with customers, maximize value, and create strategies to grow our customer base.
 
 
 
 Salary Slab:
 
 Rs. 100,000 to Rs 150,000 base pay plus incentives.
 
 
 
 Office location:
 
 Main Boulevard Gulberg, Lahore.
 
 
 
 Work Hours:
 
 6:00 PM to 3:00 AM. (Monday &ndash; Friday)
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and manage client portfolios.
 </li>
 <li>
 Sustain business growth and profitability by maximizing value through upsell.
 </li>
 <li>
 Analyze customer data to improve customer experience.
 </li>
 <li>
 Hold product demonstrations for customers.
 </li>
 <li>
 Improve onboarding processes.
 </li>
 <li>
 Evaluate and improve tutorials and other communication infrastructure.
 </li>
 <li>
 Mediate between clients and the organization.
 </li>
 <li>
 Handle and resolve customer requests and complaints.
 </li>
 <li>
 Minimize customer churn.
 </li>
 <li>
 Aid in product design and product development.
 
 
 </li>
 </ul>
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 2+ years proven experience in customer success/service/sales or Communications or Bachelors Degree.
 </li>
 <li>
 Highly organized and able to multitask. Self-driven and proactive nature.
 </li>
 <li>
 Excellent communication and interpersonal skills. Demonstrate leadership qualities.
 </li>
 <li>
 High computer literacy and ability to learn new software.
 </li>
 <li>
 Knowledge of customer success processes. Experience in document creation.
 </li>
 <li>
 Patient and active listener. Passion for sales
 </li>
 <li>
 Experience utilizing CRM systems, and Microsoft office.
 </li>
 <li>
 1+years of successful revenue-based sales experience.
 </li>
 <li>
 Working understanding of data protection technologies.
 
 
 </li>
 </ul>
 
 Why work with us?
 
 
 
 <ul>
 <li>
 Quality Resource Pvt. Ltd. means collaborating with dedicated professionals with a passion for Sales and technology.
 </li>
 <li>
 When we see something that could be improved, we get to work inventing the solution.
 </li>
 <li>
 Our people demonstrate our winning culture through positive and meaningful relationships.
 </li>
 <li>
 We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
 </li>
 <li>
 Our team members&rsquo; health and wellness is our priority as well as rewarding them for their hard work.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 EOBI.
 </li>
 <li>
 Gratuity.
 </li>
 <li>
 Medical insurance.
 </li>
 <li>
 Free Parking.
 </li>
 <li>
 Subsidized Food Facility.
 </li>
 <li>
 Annual Bonus.
 </li>
 <li>
 Annual Paid Leaves.
 </li>
 <li>
 Drop Facility
 </li>
 </ul>
</div>

Customer Success Specialist

<div>
 
 About Burq
 
 
 
 Burq started with an ambitious mission: to turn the complex process of offering delivery into a simple, turnkey solution. It's a big mission, and now we want you to join us in making it even bigger. 🚀
 
 
 We're proud to be recognized as one of Fast Company's Best Workplaces for Innovators and a 2025 Inc. Magazine Power Partner, awards that highlight how we're redefining the future of logistics while empowering our partners to grow.
 
 
 Backed by leading Silicon Valley investors like Village Global, the fund whose investors include Bill Gates, Jeff Bezos, Mark Zuckerberg, Reid Hoffman, and Sara Blakely, we've built a world-class team across the globe.
 
 
 We operate at scale but remain small enough for every person to have a massive impact. There's a lot of important work ahead, and joining Burq means the opportunity to grow faster than ever while doing the most meaningful work of your career.
 
 
 Here's a quick overview of what you will be doing:
 
 
 
 Description:
 
 
 
 We're looking for a Customer Success Manager to support our growing customer base and help ensure they have a smooth and successful experience with our platform. You'll work closely with customers on day-to-day needs, drive product adoption, and assist in maintaining strong relationships while acting as a key point of contact for basic queries and support.
 
 
 This role is ideal for someone who is proactive, detail-oriented, and enjoys working in a fast-paced startup environment while supporting multiple accounts and delivering a great customer experience.
 
 
 
 What you'll do:
 
 
 
 <ul>
 <li>
 Support the onboarding process for new SMB customers, including basic setup and coordination with internal teams
 </li>
 <li>
 Assist customers with platform usage, issue resolution, and general queries
 </li>
 <li>
 Work closely with the Manager Customer Success to ensure smooth account management
 </li>
 <li>
 Maintain and update customer data in CRM tools like HubSpot
 </li>
 <li>
 Identify at-risk customers and escalate concerns to the Customer Success Manager
 </li>
 <li>
 Coordinate with sales and operations teams to ensure smooth handoff and service delivery
 </li>
 <li>
 Follow defined processes to ensure a consistent and positive customer experience
 </li>
 <li>
 Contribute to improving onboarding and support workflows
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1-3 years of experience in Customer Success, or Account Management, preferably in a B2B or tech-enabled environment
 </li>
 <li>
 Experience working with SMB customers
 </li>
 <li>
 Familiarity with CRM tools (e.g., HubSpot) and basic data handling
 </li>
 <li>
 Basic understanding of Customer Onboarding processes
 </li>
 <li>
 Strong communication skills with the ability to engage and support customers effectively
 </li>
 <li>
 Good analytical and problem-solving skills
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple tasks
 </li>
 <li>
 Prior experience in a Startup or Tech company is a plus
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Investing in you 🙏
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Medical
 </li>
 <li>
 Educational courses
 
 
 </li>
 </ul>
 Generous Time Off 🏝
 
 
 At Burq, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
</div>

My Tutor Source (MTS)

Job Title: Customer Success ExecutiveLocation: DHA Phase 1, LahoreShift Timings: 1:00 PM &ndash; 10:00 PM (With Alternative Saturdays On)My Tutor Source is dedicated to providing exceptional tutoring experiences to our customers. We pride ourselves on our commitment to customer satisfaction and are seeking a passionate individual to join our team as a Senior Customer Success.Responsibilities include but are not limited to:<ul><li>Introducing customers to the company&rsquo;s services through detailed sessions.</li><li>Arranging teachers for demo/intro sessions and assigning classes.</li><li>Conducting regular follow-ups with customers.</li><li>Maintaining regular communication with students and teachers to ensure excellent service delivery.</li><li>Monitoring activities and collecting feedback from existing customers to identify areas for service improvement and implementing feasible customer suggestions.</li><li>Building strong customer relationships and proactively engaging with them to improve customer retention.</li><li>Conducting extensive research for prospecting and building mature leads.</li><li>Performing inside sales activities, including extensive research, data analysis, and taking action based on results and indicators.</li><li>Coordinating and completing multiple tasks alongside the entire team.</li><li>Updating the database and maintaining accurate records.</li><li>Scheduling intro/demo sessions with available teachers.</li><li>Monitoring teachers&rsquo; schedules and assigning them intro sessions and students.</li><li>Writing content for various purposes.</li><li>Conducting trial sessions for new clients and converting them into paying customers.</li><li>Scheduling classes for successful trials and managing the scheduled hours of clients (students).</li><li>Consistently aiming to achieve monthly and annual goals/targets.</li></ul>Application Question(s):<ul><li>How many years of experience you have?</li><li>If selected than in how many days you can join?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Customer Success Executive

Gallant Sports

Your mission isn&rsquo;t just to resolve tickets&mdash;it&rsquo;s to safeguard the reputation of a global brand.Gallant Sports UK is looking for a high-performing Customer Service Lead to own our customer success ecosystem. If you are a platform policy expert who thrives on hitting 100% SLAs and turning negative feedback into brand loyalty, this is your next career move.The MissionAs the Customer Experience Lead, you will be the final line of defense for our brand health across Amazon, eBay, Shopify, TikTok Shop, and Temu. Using eDesk, you will orchestrate a seamless support experience, lead a dedicated team, and ensure we remain in 100% compliance with global platform standards.Key Responsibilities (Strategic &amp; Operational)<ul><li>Platform Command: Oversee end-to-end communication and case management across all global storefronts via the eDesk Communication Hub.</li><li>Team Leadership: Supervise and mentor CS Executives, setting the gold standard for quality, tone, and response precision.</li><li>Escalation Mastery: Take full ownership of high-stakes issues, including A-to-Z claims, chargebacks, and dispute resolutions, ensuring our seller rating remains elite.</li><li>Reputation Shield: Proactively manage feedback removal and platform case submissions to maintain a &lt;1% negative feedback rate.</li><li>Data-Driven Reporting: Track, analyze, and report on KPIs (CSAT, Response Times, Refund Rates) to drive continuous improvement in our supply chain and logistics.</li><li>Direct Organization: Raise Red flags to operational team pointing out issues from voice of customer.</li></ul>Required Performance Standards (KPIs)We are looking for a &quot;numbers-driven&quot; leader who can consistently hit:<ul><li>SLA Mastery: 100% of messages responded to within 24 hours (Amazon SLA).</li><li>High Resolution: &ge; 85% of dispute cases resolved in the seller&rsquo;s favor.</li><li>Customer Happiness: Maintain a CSAT score of &ge; 98%.</li><li>Operational Efficiency: 95% case closure rate within 5 business days.</li></ul>What We&rsquo;re Looking For<ul><li>The Expert: Proven track record in e-commerce customer service (Amazon Seller Central expertise is a must).</li><li>The Strategist: You understand SOPs and know how to build response templates that convert frustrated buyers into repeat customers.</li><li>The Professional: Exceptional English communication skills and a deep understanding of UK/Global e-commerce policies.</li></ul>The Essentials<ul><li>Location: Onsite - Gulberg, Lahore</li><li>Timing: 12:00 PM - 8:00 PM</li></ul>How to ApplyReady to lead our Customer Success team? Send your CV to: aqeel@gallantsports.co.uk (Subject: Customer Experience Specialist - [Your Name])-#CustomerExperience #EcommerceGrowth #AmazonSellerCentral #eDesk #LahoreJobs #CustomerSuccess #D2C #Hiring #GlobalRetail #ReputationManagementJob Type: Full-timeWork Location: In person

Explore 702+ Customer success representative in Lahore this April. Find roles across top companies and apply now to boost your career.

702 customer success representative jobs In Lahore

Customer Success Representative

Customer Success Representative

Customer Success Manager

Customer Success Specialist

Customer Success Manager

Customer Success Executive

Customer Success Specialist