customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales representative

customer support representative Jobs in Lahore

customer support representative

sales development representative Jobs in Lahore

sales development representative

customer success representative

DYNAMIC SOLUTIONS

Hiring: Customer Success Representative &ndash; LahoreCompany: Dynamic SolutionsLocation: On-site, LahoreJob Type: Full-timeAbout Us:Dynamic Solutions is a leading BPO &amp; software solutions provider, helping businesses deliver seamless operations and outstanding customer experiences.Your Role:Be the first point of contact for customers via calls, chats, and emails.Resolve queries, ensure satisfaction, and maintain accurate CRM documentation.Support customer retention, upselling opportunities, and smooth issue resolution.You Need:Min. Intermediate (12th Grade)6+ months in customer support or related roleExcellent communication &amp; problem-solving skillsBasic MS Excel/Google Sheets knowledgeWillingness to work in rotational shiftsOn-site in Lahore |Apply: recruiter@dynamicsols.comWhatsApp: 03400003008Job Type: Full-timePay: Rs22.00 - Rs33.00 per monthApplication Question(s):<ul><li>current Salary?</li></ul>Work Location: In person

Customer Success Representative

Job description:Hiring: Customer Success Representative &ndash; LahoreCompany: Dynamic SolutionsLocation: On-site, LahoreJob Type: Full-timeAbout Us:Dynamic Solutions is a leading BPO &amp; software solutions provider, helping businesses deliver seamless operations and outstanding customer experiences.Your Role:Be the first point of contact for customers via calls, chats, and emails.Resolve queries, ensure satisfaction, and maintain accurate CRM documentation.Support customer retention, upselling opportunities, and smooth issue resolution.You Need:Min. Intermediate (12th Grade)6+ months in customer support or related roleExcellent communication &amp; problem-solving skillsBasic MS Excel/Google Sheets knowledgeWillingness to work in rotational shiftsOn-site in Lahore |Apply: recruiter@dynamicsols.comWhatsApp: 03400003008#BPOhiring #CustomerSuccess #SupportJobs #LahoreJobsJob Type: Full-timePay: Rs33.00 - Rs44.00 per monthWork Location: In person

Customer Success Specialist

Techscale

<div>
 
 About The Role
 
 
 
 We are looking for a proactive and customer-obsessed
 
 Customer Success Specialist
 
 to join our growing team. In this role, you&rsquo;ll be the key point of contact for our clients, helping them maximize the value of our SaaS platform from onboarding through renewal and expansion.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain strong relationships with assigned clients, ensuring high levels of satisfaction and retention.
 </li>
 <li>
 Guide new customers through the onboarding process, including setup, training, and initial adoption.
 </li>
 <li>
 Educate clients on features, new releases, and best practices to help them get the most out of the platform.
 </li>
 <li>
 Monitor usage metrics and proactively reach out to under-engaged customers to improve product utilization.
 </li>
 <li>
 Act as the voice of the customer internally and escalate issues to support or product teams when necessary.
 </li>
 <li>
 Collaborate with Sales and Account Managers to support contract renewals and identify upsell or cross-sell opportunities.
 </li>
 <li>
 Collect customer feedback and work with product teams to inform roadmap and improvements.
 </li>
 <li>
 Contribute to knowledge base articles, FAQs, and customer success playbooks.
 
 
 </li>
 </ul>
 
 Key Requirements
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in Customer Success, Account Management, or Client Support (preferably in a SaaS environment).
 </li>
 <li>
 Excellent communication, interpersonal, and relationship-building skills.
 </li>
 <li>
 Ability to explain complex topics in a simple and clear manner.
 </li>
 <li>
 Strong problem-solving skills with a customer-first mindset.
 </li>
 <li>
 Self-starter who can manage multiple accounts and prioritize effectively.
 </li>
 <li>
 Experience working in a B2B SaaS company.
 </li>
 <li>
 Familiarity with CRM tools and cloud-based platforms.
 </li>
 <li>
 Understanding of the software development lifecycle is a plus.
 </li>
 <li>
 Experience running customer training sessions or webinars.
 </li>
 </ul>
</div>

TCP Software

<div>For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs.
Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
The Customer Success Manager will work with internal teams and directly with existing/new customers to develop renewals and expansion strategies, formulate ROI, reduce churn, and help TCP Software customers grow. This will involve developing unique outputs of data analytics which ultimately demonstrates the value TCP brings to our customers and their employees. As a fast-growing web-based start-up we are looking for a Success Manager to join our team to help maintain, grow, and provide world-class support to our Customer Base.
This is a high-touch, rapport-building position that requires strong communication skills, both written and verbal. The ideal candidate will be upbeat, driven, well-organized, share a passion for technology and a love for working in a dynamic environment. The CSM will represent TCP and its product suite and exceed customer satisfaction objectives.<h3 class="jobSectionHeader">
Responsibilities:</h3><ul><li><ul>
<li>Leverage new and established customer relationships to deliver ROI and expand and renew TCP subscriptions, while providing a high-level of service for clients.</li>
<li>Strategic account planning and execution skills ability to across both IT and business units.</li>
<li>Strong technical aptitude, passion, and commitment for customer success.</li>
<li>Strong time management skills. Ability to articulate a clear, concise return on investment value statement.</li>
<li>Maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment.</li>
<li>Ensure high rate of renewal across customer base - Proactively assesses, clarifies, and validates customer needs on an ongoing basis</li>
<li>Identify opportunities to upsell additional users and services.</li>
<li>Manage existing accounts and maintain relationships with decision makers at the executive and management levels.</li>
<li>Manage and track customer and transactional information in a CRM system.</li>
<li>Coordinate resources throughout the sales cycle, including product support and sales engineering to meet account performance objectives and customers expectations.</li>
<li>Provide product demonstrations and general support to prospective customers.</li>
<li>Develop and deliver strategies that help drive our clients business.</li>
<li>Keep abreast of competition, competitive issues, and products.</li>
<li>Practice effective, excellent communication with management, customers, and support staff.</li>
<li>Provide fanatical support and service to account base.</li></ul></li></ul> 
Requirements<ul><li><ul>
<li>Bachelors and/or Masters degree.</li>
<li>3-5+ years of customer success / sales / account management / relevant experience.</li>
<li>Previous sales experience a plus.</li>
<li>Outstanding organizational skills, ability to manage multiple projects.</li>
<li>Passionate about building customer relationships.</li>
<li>Experience driving adoption of SaaS-based solutions a plus.</li>
<li>Ability to thrive in a fast-paced environment.</li>
</ul></li></ul>Benefits<ul><li><ul>
<li>Paid time-off and Sick leaves.</li>
<li>In-Patient &amp; Out-Patient Health insurance.</li>
<li>Provident fund and EOBI.</li>
<li>International and diverse working environment.</li>
<li>A creative, talented, and supportive team.</li>
<li>Competitive compensation package.</li>
<li>The work/life balance you need to be successful.</li>
<li>A culture that promotes focus on customers, innovation, teamwork, accountability, and open communication.</li>
</ul></li></ul>Job Timings: Night Shift (US Business Hours)
Location: Lahore, Pakistan (On-site).</div>

Customer Success Manager

Metal

<div>About Metal
Metal is an AI-powered operating system for founders raising venture rounds. Used by thousands of founders across the globe, our platform brings deep intelligence to core workflows involved in fundraising. In the long-term, our mission is to build the rails of the venture industry by bringing efficiency to venture rounds.
About the Role
As part of our sales organization, the Customer Success Specialist (CSS) role focuses on ensuring a world-class onboarding experience for customers on the Metal platform. Successful candidates will demonstrate an ability to become subject matter experts on Metal's product capabilities with a strong internal motivation to help customers win.
The role will work closely with our product and engineering teams to ensure that feedback from the market flows quickly to inform our product roadmap and direction. Potential growth paths include team leadership and transitioning into strategic partnerships. The right candidate(s) will play a critical role in shaping the customer journey, setting the tone for long-term retention and driving upsell opportunities.
What You&rsquo;ll Do<ul><li>
Run structured onboarding calls with new customers, guiding them through setup and best practices.</li><li>
Troubleshoot issues in real time and remove blockers to ensure trial success.</li><li>
Collaborate closely with AEs for smooth handoff of qualified customers.</li><li>
Track onboarding paying conversion rates and continuously optimize the onboarding process.</li><li>
Contribute to building Metal&rsquo;s customer success playbooks and documentation.</li><li>
Advocate for customer needs internally, providing input to product and sales.</li></ul> 
What We&rsquo;re Looking For
Non-Negotiable Qualities<ul><li>
Comms Fluency: Native-level spoken English; clear and confident with North American customers.</li><li>
Critical Thinking / IQ: Strong problem-solving and troubleshooting ability.</li><li>
Drive / Internal Motivation: Ownership mindset and passion for helping customers succeed.</li><li>
Culture Fit: Ambition, humility, and learning capacity.</li></ul> 
Minimum Qualifications<ul><li>
Experience in customer-facing roles (support, onboarding, success, or implementation).</li><li>
Proven ability to manage multiple customer accounts and deliver measurable outcomes.</li><li>
Availability to work 10PM to 3AM PKT at least four nights per week.</li><li>
Comfortable working in a fast-paced environment with high standards for quality.</li></ul> 
Preferred<ul><li>
Experience in SaaS onboarding or customer success functions.</li><li>
Familiarity with early-stage startups or tech-driven customer journeys.</li><li>
Track record of improving retention or customer adoption metrics.</li></ul> 
Why Join Metal?
You&rsquo;ll be the first Customer Success Specialist at Metal, shaping the onboarding experience and setting the foundation for our customer success org. This role offers direct exposure to founders, the opportunity to create impact from day one, and a pathway to leadership as the team scales.</div>

Instacare Technologies

Job Summary:The Customer Success Agent is responsible for ensuring customer satisfaction, retention, and success by providing excellent post-sales support and maintaining strong client relationships. This role involves understanding customer needs, resolving issues efficiently, and ensuring customers gain maximum value from the company&rsquo;s products or services.Key Responsibilities:<ul><li>Customer Support &amp; Communication</li><li>Act as the primary point of contact for customers via phone, email, or chat.</li><li>Respond promptly to customer inquiries and resolve issues efficiently.</li><li>Provide product guidance, training, and troubleshooting assistance.</li><li>Customer Onboarding</li><li>Assist new customers in setting up and using the platform or service.</li><li>Ensure smooth onboarding by providing necessary documentation and demos.</li><li>Follow up to ensure successful adoption and satisfaction.</li><li>Customer Retention &amp; Relationship Management</li><li>Build long-term relationships with customers to encourage loyalty and renewal.</li><li>Identify at-risk customers and take proactive steps to improve their experience.</li><li>Gather customer feedback and share insights with the product and development teams.</li><li>Performance Monitoring &amp; Reporting</li><li>Track customer usage and engagement metrics to ensure product value realization.</li><li>Maintain detailed records of customer interactions and issues in CRM tools.</li><li>Prepare and share reports on customer satisfaction and support metrics.</li><li>Collaboration &amp; Process Improvement</li><li>Collaborate with sales, technical, and product teams to resolve customer concerns.</li><li>Contribute to knowledge base articles and process documentation.</li><li>Suggest improvements to enhance the customer experience.</li></ul>Key Skills &amp; Competencies:<ul><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and analytical abilities</li><li>Patience and empathy in handling customer concerns</li><li>Proficiency in CRM and support tools (e.g., HubSpot, Zendesk, Freshdesk)</li><li>Ability to multitask and manage time effectively</li><li>Understanding of SaaS or technology-based products (preferred)</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, IT, or related field</li><li>1&ndash;3 years of experience in customer success, client support, or account management</li><li>Experience in SaaS or tech-based customer service preferred</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Success Agent

Aenzay Facility Management

Job Requirement:1- Must have 1 Year of Customer Success Experience of Digital Marketing Campaign.2- Willing for 1 year Contract.3- Location: Wapda Town, Lahore.4- Company Name: Techies Global.Daily Walk- In interviews at 9pm till 10th of October.HR Contact Number: 0326-8894216Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Success Executive

Explore 1043+ Customer success representative in Lahore this October. Find roles across top companies and apply now to boost your career.

1043 customer success representative jobs IN Lahore

Customer Success Representative

Customer Success Specialist

Customer Success Specialist

Customer Success Manager

Customer Success Specialist

Customer Success Agent

Customer Success Executive