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customer support agent after sales

Kavak

<div><div>Job Information
<ul><div>Date Opened
<div>03/09/2026
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Automotive
</div></div><div>State/Province
<div>Dubayy (Dubai)
</div></div><div>City
<div>Dubai
</div></div><div>Zip/Postal Code
<div>337-1500
</div></div><div>Country
<div>United Arab Emirates
</div></div></ul></div><div>About Us
<div><div>Who WE are? 
KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles with the fastest growth in Latin America. We work smart and make things happen, offering the easiest, safest and most transparent experience to buy or sell a car. 
 
But our journey doesn't stop there: at KAVAK our goal is global! Now our footprint extends to the vibrant GCC region as part of our expansion into the Middle East, in the pursuit of our one and only goal: to transform the automotive market around the world. 
 
Today we have more than 180 Kavakees on the GCC team and growing, surrounding ourselves with the best talent to continue building the technology, processes, and products that make us the number one player in the pre-owned car market. 
 
Wanna join us on this exciting ride?</div> 
</div>Job Description
<div><div>Key Responsibilities: 
</div><ul><li>
Handle inbound and outbound customer interactions (calls, WhatsApp, email). 
</li><li>
Support customers with post-purchase inquiries such as service appointments, warranties, and vehicle concerns. 
</li><li>
Promote and sell ancillaries to customers based on their vehicle needs. 
</li><li>
Coordinate with internal teams (Operation, Sales, Supply, workshop, logistics, finance) to resolve customer cases. 
</li><li>
Follow up with customers to ensure their issues are fully resolved. 
</li><li>
Identify customer pain points and escalate complex cases when needed. 
</li><li>
Support initiatives to improve Customer Satisfaction (CSAT/NPS). 
</li><li>
Ensure compliance with company processes and service standards.</li></ul><div></div> 
Requirements<div>
Skills and Qualifications: 
</div><ul><li>
2&ndash;3 years of experience in customer service, call center, aftersales, or sales roles. 
</li><li>
Experience in upselling or selling is highly preferred. 
</li><li>
Strong communication and negotiation skills. 
</li><li>
Customer-focused mindset with the ability to build trust and drive sales. 
</li><li>
Ability to manage multiple customer cases and follow up effectively. 
</li><li>
Automotive industry experience is a plus. 
</li>
English and Arabic. 
<li>
</li></ul><div>
Do you want to be part of this story? Apply now!</div></div></div></div>

Customer Support Agent - After Sales

MASS POTATATO CHIPS MANUFACTURING &CHEESE BALLS

Job descriptionTASK &amp; REQUERMENT: -<ul><li>Knowledge of market procedures (Etihad, Lulu, Associations)</li><li>Interest in displaying items and products well and holograms</li><li>Receiving products from the delivery agent and supplying them in the branch warehouses</li><li>Cooperation and coordination with branch management.</li><li>Follow up the expiration date of the products accurately&middot; Building relationships and constant communication with current and potential customers.</li><li>Preparing any documents, &amp; paperwork &amp; agreement that the customer may need.</li><li>Build good customer satisfaction &amp; checking for after-sales services to our product.</li><li>Addressing &amp; explain any customer issues and reflected to the company's management.</li><li>Preparing clear work plans (daily/weekly/monthly) to get the target mention.</li><li>Periodic analysis of sales and customers to study consumer behaviour.</li><li>Any additional tasks requested from the line manager.</li></ul>SKILLS REQUIREMENT:-<ul><li>Ability to manage time</li><li>Collaborate and coordinate professionally with the rest of the team</li><li>Creating a good relationship with branch managers</li><li>customer service skills</li><li>Communication skills</li><li>problem solving</li><li>good user for Microsoft backed.</li><li>Be open to build relationships with various clients.</li><li>The high ability to memorize and recall to avoid missing customer requesting</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>are you able to joining immediately within 1 week ?</li></ul>License/Certification:<ul><li>driving license (Required)</li></ul>

Merchandiser

Techmen Real Estate

Job Title: Real Estate Professionals/ English, Arabic and Russian native speakersLocation: Dubai, UAE Employment Type: Full-time / Part-time / Commission-BasedJob Description: We are seeking English, Arabic and Russian native speakers real estate professional to join our growing team. This role is ideal for an agent who understands the needs of Russian-speaking clients and can provide high-level service throughout the buying, selling, and rental process.Responsibilities:<ul><li>Conduct property showings and client consultations</li><li>Build and maintain strong client relationships</li><li>Stay updated on local real estate market trends</li><li>Assist clients in buying, selling, and leasing residential and commercial properties</li><li>Conduct property viewings and present properties professionally</li><li>Build and maintain strong relationships with landlords, buyers, investors, and developers</li><li>Provide market analysis and property valuation advice</li><li>Negotiate terms and close sales deals successfully</li><li>Maintain accurate client records in CRM system</li><li>Stay updated with UAE real estate laws, market trends, and competitor activity</li><li>Achieve monthly and quarterly sales targets</li><li>Provide exceptional customer service before and after transactions</li></ul>Requirements:<ul><li>English, Arabic and Russian native speakers real estate professional</li><li>Experience in real estate sales or brokerage preferred</li><li>Strong communication and negotiation skills</li><li>Professional, client-focused attitude</li></ul>What We Offer:<ul><li>Base Salary + Daily Incentives</li><li>Access to quality listings and leads</li><li>Marketing and administrative support</li><li>High Commission Structure</li><li>Hotel Kiosk Location</li><li>Daily Walk-in Leads</li><li>Growth opportunities within the company</li><li>Fast Closing Projects</li></ul>How to Apply: Please send your CV and a brief introduction to: info@techmenrealestate.comContact: +971527817164Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Real Estate Professionals/ English, Arabic and Russian native speakers

IIQAF

<div>Location: Dubai, United Arab Emirates 
Industry: Construction 
Job Type: Full-Time 
Salary: AED 6,500 &ndash; AED 7,500 per month
<h3 class="jobSectionHeader">Job Overview</h3>
IIQAF Group is hiring a proactive and professional Customer Service Agent to support our construction operations in Dubai. The ideal candidate will manage client communication, service coordination, complaint resolution, project updates, and administrative support while ensuring exceptional customer satisfaction across construction projects.
This role is ideal for candidates searching for Customer Service jobs in Dubai, Customer Service Agent UAE, Construction Customer Support Dubai, Client Service Executive UAE, or Customer Care Representative Construction industry.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Handle customer inquiries, service requests, and project-related communications</li><li>
Coordinate with project managers, site supervisors, and technical teams</li><li>
Provide accurate project updates and service information to clients</li><li>
Resolve customer complaints and service issues efficiently</li><li>
Maintain CRM systems and customer service documentation</li><li>
Schedule site visits, follow-ups, and service appointments</li><li>
Ensure high standards of client satisfaction and relationship management</li><li>
Prepare reports on customer feedback and service performance</li><li>
Support sales and operations teams with administrative coordination</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Customer Service Agent, Customer Support Executive, or Client Service Representative</li><li>
Experience in construction, engineering, or project-based industries (preferred)</li><li>
Strong communication and interpersonal skills</li><li>
Knowledge of CRM software and Microsoft Office</li><li>
Ability to manage multiple inquiries in a fast-paced environment</li><li>
Strong problem-solving and conflict resolution skills</li><li>
Professional and customer-focused attitude</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration or related field</li><li>
Experience handling B2B or project-based client support</li><li>
Familiarity with construction terminology and project workflows</li></ul></div>

Customer Service Agent

Diamond View Real estate

We&rsquo;re Hiring: Real Estate Consultants - FEMALE CANDIDATES ONLY!Location: DubaiLanguages Preferred: English | Arabic | Persian | British | Russian [FEMALE ONLY]Are you driven, ambitious, and passionate about real estate? Join our elite team of professionals and unlock unlimited earning potential in one of the world's most dynamic property markets.What We Offer:<ul><li>High commission structure</li><li>Full training &amp; onboarding</li><li>CRM &amp; marketing support</li><li>Modern office in Dubai</li><li>Laptop &amp; Company Provided Sim Card</li></ul>Requirements:<ul><li>Fluent in English and Arabic</li><li>Sales-driven with excellent communication skills</li><li>Real estate or sales experience preferred</li><li>Must be based in or willing to relocate to Dubai</li><li>Customer Service and Sales skills</li><li>Exceptional negotiation and communication skills</li><li>Bachelor's degree in Business, Real Estate, or related field is preferred</li><li>1 Year Experience in Real Estate</li></ul>Role DescriptionThis is a full-time on-site role for a Real Estate Agent Consultant, located in Dubai, United Arab Emirates. The Real Estate Agent will be responsible for helping clients buy, sell, and rent properties. Day-to-day tasks include conducting market research, providing exceptional customer service, preparing real estate documents, and negotiating sales and lease agreements. Agents will also assist clients with property viewings and guide them through the entire transaction process.Job Type: Full-time

FEMALE REAL ESTATE CONSULTANT

Emirates

<div>
 
 Job Purpose
 
 
 
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 
 
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 
 
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 
 
 
 During The Hiring Process, You Can Expect
 
 
 
 
 Step 1 &ndash; Apply
 
 
 
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 
 
 
 Step 2 &ndash; Review
 
 
 
 Our Recruitment Team will review your application.
 
 
 
 Step 3 &ndash; Video Interview and Assessment
 
 
 
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 
 
 
 Step 4 &ndash; Offer
 
 
 
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 
 
 We have outlined below the specific job details for each of our roles:
 
 
 
 I. Customer-facing Roles
 
 
 
 Airport / Customer Service Agent (Emirates and Dnata)
 
 
 As an Airport / Customer Services Agent, you will be one of the first welcoming faces our customers meet at Dubai International Airport, a leading global aviation hub. Every day brings the opportunity to guide travellers from around the globe through check-in, boarding, arrivals, and baggage services with confidence, care, and professionalism.
 
 
 From assisting lounge customers to supporting families, unaccompanied minors, connecting passengers, and those needing extra assistance, you will play a key role in ensuring every journey feels seamless and stress-free.
 
 
 In this role, you will gain strong operational expertise, develop your people and problem-solving skills, and build a career in a dynamic, fast-paced, and highly international environment.
 
 
 Strong performance in this role can also unlock opportunities for career progression and internal moves across airport operations, customer services, and wider business areas.
 
 
 Marhaba Service Agent
 
 
 As a Marhaba Services Agent, you will deliver a personalized airport experience to our guests, supporting them across key touchpoints including check-in, immigration, boarding and baggage services. You will provide dedicated assistance to VIP customers, families, unaccompanied minors and passengers requiring additional support. This role allows you to build strong customer engagement and service excellence skills, while offering career growth across Marhaba&rsquo;s services, airport operations, and customer experience functions.
 
 
 
 II. Back-office Role
 
 
 
 Customer Sales and Service Agent &ndash; Contact Centre
 
 
 As a Contact Centre Customer Sales and Service Agent, you will be the trusted voice of Emirates, delivering exceptional support and care throughout every stage of our customers&rsquo; journey. Your role is pivotal in creating seamless, reassuring experiences, whether you are helping customers plan their travel or resolving real-time queries with confidence and empathy. In this dynamic position, you will engage with customers across multiple communication channels, ensuring that every interaction reflects clarity, consistency, and up-to-date knowledge of our products and services. Your ability to actively listen, think critically, and communicate effectively will make customers feel valued and supported at all times.
 
 
 Joining the Contact Centre fast-paced, multicultural environment means you will not only sharpen your communication, problem-solving, and sales expertise but also unlock clear pathways for career growth, both within the Contact Centre and across the wider Emirates Group.
 
 
 Qualification
 
 
 
 To be considered for Customer Service roles, you must meet the following requirements:
 
 
 
 <ul>
 <li>
 Fluency in both spoken and written English
 </li>
 <li>
 Fluency in any other language is a plus
 </li>
 <li>
 A levels/High School certificate
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Willing to work in a shift environment
 </li>
 <li>
 PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
 </li>
 <li>
 Willing to wear uniform (Front-line customer facing roles)
 
 
 </li>
 </ul>
 
 In addition to the above, the job specific requirements for the Contact Centre role are:
 
 
 
 <ul>
 <li>
 Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
 </li>
 <li>
 Customer and sales focus on providing excellent service and closing any sales opportunity.
 </li>
 <li>
 The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
 
 
 </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 
 
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>

Customer Service Roles

House Finder Real Estate LLC

Apply now and take your career to the next level (UAE Resident ) What we offer :&middot; An attractive commission structure.&middot; Full marketing and administrative support.&middot; Access to exclusive off-plan projects from top UAE developers.&middot; Structured career growth opportunities within a fast-scaling organization.&middot; A dynamic, collaborative, and success-driven work culture.Role Description :- This is a full-time on-site Real Estate Sales Agent role based in Dubai. As a Real Estate Sales Agent, your primary responsibilities will include assisting clients in buying, selling, or renting properties, maintaining relationships with potential and current clients, and working to meet sales targets. You will conduct property viewings, negotiate deals, and provide guidance to clients throughout the transaction process. Additionally, you will stay informed about market trends, property values, and relevant regulations.Qualifications :Proven experience in Real Estate Sales (Dubai experience preferred but not mandatory)Knowledge of the real estate market, property trends, and regulationsExcellent Customer Service and communication skillsProficiency in Sales and the ability to meet or exceed sales targetsOrganizational skills, attention to detail, and the ability to work independentlyProficiency in multiple languages in addition to EnglishRERA certification is a plus (We can help you get it).WhatsApp: +971 52 974 7421Job Types: Full-time, Fresher

Property Consultant

Explore 2929+ Customer support agent after sales in Dubai this March. Find roles across top companies and apply now to boost your career.