customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

international customer support specialist Jobs in Karachi

international customer support specialist

customer service executive Jobs in Karachi

customer service executive

account support associate - rapid innovation - karachi Jobs in Karachi

account support associate - rapid innovation - karachi

customer support arabic

iTackSolutions

About iTack Solutions: iTack Solutions is a leading healthcare technology company specializing in ERP and software solutions for hospitals and clinics. We provide innovative IT products that streamline operations, enhance patient care, and empower healthcare organizations worldwide. Our team thrives on collaboration, technical excellence, and delivering outstanding customer experiences.About the Role: We are looking for a Junior Customer Support (Arabic) professional to join our team in Karachi. In this role, you will provide high-quality support to our clients, assist with software usage and troubleshooting, and help ensure a seamless experience with our healthcare IT solutions. This position offers a great opportunity to gain hands-on experience with ERP systems, healthcare technology, and customer engagement in a global environment.Key Responsibilities:<ul><li>Communicate with clients in Arabic and English via phone, email, and chat</li><li>Handle and resolve support tickets efficiently</li><li>Assist end-users with software training and guidance</li><li>Collaborate with internal teams to ensure excellent customer satisfaction</li><li>Learn and support healthcare IT and ERP system implementations</li></ul>Requirements:<ul><li>Fluency in Arabic and English (spoken &amp; written)</li><li>Experience or basic knowledge in software support (Accounting, HRM, Inventory, MDM)</li><li>Familiarity with healthcare systems or ERP solutions is a plus</li><li>Strong communication and interpersonal skills</li><li>Proactive, problem-solving mindset</li><li>Willing to work on-site in Karachi, including weekends or night shifts if required</li><li>Reliable transportation for on-site visits</li></ul>Why Join Us:<ul><li>Gain hands-on experience in healthcare IT and ERP systems</li><li>Work with a dynamic and supportive team</li><li>Contribute to delivering innovative solutions to healthcare organizations worldwid</li></ul>Job Types: Full-time, FresherApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period? </li><li>Are you fluent in Arabic and English?</li><li>Have you ever used ticketing systems or support software? Which ones?</li><li>Have you provided support for software applications before? Which modules (Accounting, HRM, Inventory, MDM) are you familiar with?</li><li>Are you willing and able to work weekends or night shifts if required for customer support?</li></ul>Work Location: In person

Customer Support Arabic

Skillston Pvt Ltd

Job Summary:We are seeking experienced and customer-oriented Travel Consultants with strong expertise in both domestic and international travel operations. The ideal candidates should have hands-on experience in ticketing, itinerary planning, and using major Global Distribution Systems (GDS) such as Sabre, and Galileo. The role requires excellent communication skills, attention to detail, and the ability to manage travel arrangements efficiently for both individual and corporate clients.Key Responsibilities:<ul><li>Handle domestic and international flight bookings, hotel reservations, and tour packages.</li><li>Use GDS systems (Sabre, Galileo) to issue, reissue, and cancel tickets.</li><li>Provide clients with accurate travel information, including visa requirements, routes, and travel policies.</li><li>Manage end-to-end travel itineraries and ensure smooth coordination with airlines and vendors.</li><li>Handle customer inquiries and resolve issues with professionalism and efficiency.</li><li>Maintain accurate records of bookings, payments, and client communication.</li><li>Build and maintain relationships with airlines, hotels, and travel partners.</li></ul>Requirements:<ul><li>Minimum 5 years of experience in the travel and tourism industry.</li><li>Proficient in Sabre, and Galileo ticketing systems.</li><li>Strong knowledge of domestic and international travel routes and regulations.</li><li>Excellent communication and customer service skills.</li><li>Ability to handle multiple tasks and meet deadlines.</li><li>Bachelor&rsquo;s degree in Travel, Tourism, Business Administration, or a related field preferred.</li></ul>Language Proficiency:<ul><li>English &ndash; Professional level</li><li>Urdu &ndash; Native</li><li>Arabic &ndash; Preferred</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>What's your current salary?</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>Work Location: In person

Travel Consultant

Snoonu

<div>
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
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 Ability to manage a large number of incoming calls and chats.
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction.
 </li>
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 Build sustainable relationships and trust with customer accounts through open and interactive communication.
 </li>
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 Demonstrate availability for all requirements and have a good attitude to receive customer frustration and change bad customer perceptions of service.
 </li>
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 Provide accurate, valid, and complete information by using the right methods/tools.
 </li>
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 Meet personal/customer service team targets and call/chat handling quotas.
 </li>
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 Follow communication procedures, guidelines, and policies.
 </li>
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 Be the customer's advocate and give priority to his escalations to ensure high efficiency and resolution.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Strong phone contact handling skills and active listening.
 </li>
 <li>
 Should have good leadership skills, ability to guide junior team members
 </li>
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 Minimum academic qualifications: Intermediate/OA Levels.
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 Proven experience of at least 1 year in the customer service department (Call Centre).
 </li>
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 Familiarity with industry practices and professional standards.
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 Excellent in English or Arabic language (written, oral, and presentation)
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 Able to use computer software efficiently including MS Office [Word, Excel, PowerPoint]
 </li>
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 Able to work in rotational shifts
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 💼 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Remote &amp; Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 
 📦 Shared Success &ndash;
 
 We offer equity because we build this together.
 
 
 
 🌺 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build an app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let&rsquo;s make some tech magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Customer Support Executive

WebNike

WebNike is looking for enthusiastic and motivated individuals to join our sales team as Sales Executives. This is an excellent opportunity for students and recent graduates who want to build a strong career in sales. Candidates must have excellent English verbal communication skills. Knowledge of Arabic will be considered a plus.Key Responsibilities:<ul><li>Engage with customers professionally and confidently</li><li>Conduct sales calls and meet assigned targets</li><li>Maintain a positive and proactive approach during interactions</li><li>Work in rotational shifts as scheduled by management</li></ul>Requirements:<ul><li>A-Level / Intermediate students or recent graduates</li><li>Strong English verbal communication skills (mandatory)</li><li>Arabic language proficiency (preferred, not required)</li><li>Enthusiastic, confident, and career-driven</li><li>Willing to work in rotational shifts</li><li>Fresh candidates are highly encouraged to apply</li></ul>Job Types: Full-time, FresherWork Location: In person

Fresh - Sales Executive

ibex

<div>
 
 Company Description
 
 
 
 ibex is a global leader in business process outsourcing (BPO), digital marketing, and end-to-end customer engagement solutions. Operating 34 delivery centers worldwide, ibex supports some of the world&rsquo;s top companies in industries like retail, e-commerce, healthcare, fintech, utilities, and logistics. With a diverse team of over 30,000 employees and cutting-edge technology, including the Wave X platform, ibex manages close to 200 million critical customer interactions annually. The company is dedicated to delivering exceptional customer experiences, adding significant lifetime value for its partners' clients.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role based in the Karachi Division for an International Customer Support Specialist. Responsibilities include providing efficient customer support and technical assistance, maintaining high customer satisfaction, addressing inquiries, resolving issues, and ensuring a superior customer experience. The role involves analyzing customer needs, delivering solutions, and collaborating with team members to continuously improve performance and service standards.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proficiency in Customer Support and a strong focus on Customer Satisfaction
 </li>
 <li>
 Excellent Interpersonal Skills for effective communication and relationship building
 </li>
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 Experience with Technical Support and problem-solving abilities
 </li>
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 Strong Analytical Skills to assess and resolve customer issues effectively
 </li>
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 Ability to manage and prioritize tasks in a fast-paced environment
 </li>
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 Fluency in written and spoken English
 </li>
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 Prior experience in the BPO or customer service industry is an added advantage
 </li>
 </ul>
</div>

International Customer Support Specialist

MULTINET PAKISTAN PVT LTD

To Troubleshoot and resolve customer problems on Multinet products and solutions.&#61672;	Maintain high customer satisfaction throughout the process from the first call to complete problem resolution and provide ticket number for future reference.&#61672;	Must be well&ndash;organized, able to work with minimum supervision, and able to interact professionally with customers.&#61672;	Must have the ability to manage customer expectations, prioritize work while multitasking.&#61672;	Provide technical support on phone for Support/Service requests. Provide phone assistance to our customers on the provision of customer services.&#61672;	Entertain the customer queries and provide direct technical support to the customer base on the operation, troubleshooting, installation of CPE (customer premises equipment) and other products.&#61672;	Respond to customer (internal and external) inquiries concerning customer complaints (Support / Service) request and improves the overall functionality of provided services and related CPE (vendor equipment).&#61672;	To document and log all customer contacts/ queries into the support database.&#61672;	Prepare and deliver documentation of problem description and findings to appropriate escalation point. (Example: Log complaints highlight and escalate to concern).&#61672;	Take ownership of and solve increasingly complex customer issues in line with support process and policy and ensuring customer satisfaction.&#61672;	Call handling: log and qualify issues, priorities severity, identify and communicate action plan.&#61672;	Diagnosis: analyze the issue, using sophisticated tools, own knowledge, and where appropriate liaise with others to identify the cause and solution for the issue&#61672;	Solution: communicate the solution to the client and Multinet team and agree on an action plan.&#61672;	Complain ticket assign to different departments.Requirements:&#61672;	Technical Degree B.E/B.S in Telecom/Electronics/Computer Science&#61672;	Ability to work under pressure in a fast pace work environment.&#61672;	Ability to solve issues and maintain positive relationships with clients and teams.&#61672;	Ability to effectively manage time, establishes priorities and handles multiple tasks.&#61672;	Ability to get along with others, be punctual, and follow instructions.&#61672;	Ability to follow company policies and procedures.Job Types: Full-time, FresherPay: From Rs55,000.00 per monthWork Location: In person

Online Technical Support Engineer

Maktabat ul Madina Dawat-e-Islami

Job Title: Customer Support RepresentativeJob Type: Full-time Job Summary:Responsible for handling customer inquiries, managing communication channels including WhatsApp, coordinating order confirmations and delivery tracking and maintaining customer satisfaction. Ensures accurate reporting and smooth coordination between sales and support teams.Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries across WhatsApp, Social Media and other support channels.</li><li>Confirm orders, coordinate dispatch and track deliveries with relevant teams.</li><li>Provide assistance in resolving customer complaints or concerns efficiently.</li><li>Support the sales team by managing order-related queries and customer feedback.</li><li>Maintain detailed logs of customer interactions, issues and resolutions.</li><li>Collaborate with marketing and sales teams to improve the customer experience.</li><li>Monitor social media platforms for brand mentions and address customer needs proactively.</li></ul>Requirements:<ul><li>High school diploma or equivalent; bachelor's degree is a plus.</li><li>Proven experience in customer service or a related field,</li><li>Excellent communication and interpersonal skills.</li><li>Ability to multitask, prioritize and manage time effectively.</li><li>Problem-solving mindset with a customer-first attitude.</li><li>Ability to work in a fast-paced environment and adapt to change.</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Ongoing training and career development opportunities.</li><li>Supportive and inclusive team culture.</li></ul>Apply Now!Job Type: Full-timePay: Up to Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Clifton: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Representative

Explore 1413+ Customer support arabic in Karachi this December. Find roles across top companies and apply now to boost your career.