customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

sales coordinator

call center representative Jobs in Lahore

call center representative

customer support associate

ThingTrax

<div>Thingtrax is building an Agentic Manufacturing Operations platform to transform how factories operate. By deploying AI-powered agents, including advanced computer vision systems, directly on production lines, we help manufacturing operations observe, reason, and act in real time. Our mission focuses on collaborating closely with manufacturers, particularly in the food and beverage sectors, to enhance efficiency, reduce waste, and enable a shift from manual processes to autonomous, optimized operations.
Duties and Responsibilities:
1. Customer Interaction:<ul><li>
Provide quick and effective solutions to technical inquiries from customers through all communication channels (email, phone, chat, and ticketing system).</li><li>
Build strong relationships with customers by delivering professional and helpful technical support.</li></ul>
2. Technical Troubleshooting:<ul><li>
Conduct in-depth diagnostics and troubleshooting for hardware and software issues.</li><li>
Deliver effective resolutions to technical challenges while minimizing customer disruption.</li></ul>
3. Product Expertise:<ul><li>
Gain a thorough understanding of the company's product offerings to provide informed advice to customers.</li><li>
Keep abreast of new product features and functionalities to accurately address customer inquiries.</li></ul>
4. Documentation and Knowledge Base:<ul><li>
Thoroughly document all troubleshooting procedures and solutions for future reference.</li><li>
Regularly contribute to the knowledge base, ensuring customer-facing resources are updated and clearly articulated.</li></ul>
5. Issue Escalation:<ul><li>
Proactively escalate significant or unresolved issues to the relevant internal teams, ensuring follow-up until resolution is achieved.</li></ul>
6. Customer Training and Support:<ul><li>
Lead training efforts and develop user-friendly resources to assist customers in maximizing their use of the product.</li><li>
Provide proactive support during setup and integration to facilitate smooth adoption.</li></ul>
7. Quality Assurance:<ul><li>
Engage in testing new releases to identify potential issues and offer constructive feedback to the development team.</li></ul>
8. Team Collaboration:<ul><li>
Collaborate closely with sales, product management, and engineering teams to ensure alignment on customer requirements and feedback.</li><li>
Share troubleshooting techniques and insights with colleagues to encourage ongoing enhancement in customer support.</li></ul>
9. Customer Feedback and Improvement:<ul><li>
Gather and analyze customer feedback to advocate for essential product or process enhancements.</li><li>
Spot trends in support issues to generate proactive solutions and decrease recurring inquiries.</li></ul>
10. Governance and KPI Management:<ul><li>
Act as the point of governance to ensure tracking and maintenance of all operational health metrics, including uptime, ticket resolution time, and SLA compliance.</li><li>
Ensure ongoing monitoring and reporting of key performance indicators (KPIs) to fulfill both customer and internal standards.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Computer Science, Software Engineering, IT, or a related field (mandatory)
</li><li>1&ndash;2 years of experience in a technical support, customer support, or similar role (fresh graduates are encouraged to apply)
</li><li>Basic understanding of software systems, troubleshooting, and technical problem-solving
</li><li>Familiarity with Python or general programming concepts will be a plus
</li><li>Strong communication skills (verbal and written) with the ability to explain technical concepts clearly
</li><li>Ability to handle customer queries professionally across multiple channels (email, chat, calls)
</li><li>Strong analytical and problem-solving mindset
</li><li>Willingness to learn quickly and adapt to new technologies and products
</li><li>Ability to work collaboratively with cross-functional teams
</li><li>Basic understanding of ticketing systems, SLAs, or customer support processes is a plus
</li><li>High level of ownership, responsibility, and attention to detail
</li><li>Looking for individuals who are eager to learn, grow, and commit long-term</li></ul> 

Benefits 
<ul><li>
Health Insurance (Coverage for Spouse and Children if Married; Coverage for both Parents if Single)</li><li>
Company-Sponsored Trips</li><li>
Quarterly Dinner Events</li><li>
Paid Time Off for Holidays</li><li>
Learning and Development Support - Course/exam fees covered after approval.</li><li>
Gym Membership Allowance</li></ul></div>

Customer Support Associate

Thingtrax

<div>
 Thingtrax is building an Agentic Manufacturing Operations platform to transform how factories operate. By deploying AI-powered agents, including advanced computer vision systems, directly on production lines, we help manufacturing operations observe, reason, and act in real time. Our mission focuses on collaborating closely with manufacturers, particularly in the food and beverage sectors, to enhance efficiency, reduce waste, and enable a shift from manual processes to autonomous, optimized operations.
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 <ul>
 <li>
 Customer Interaction:
 </li>
 <li>
 Provide quick and effective solutions to technical inquiries from customers through all communication channels (email, phone, chat, and ticketing system)
 </li>
 <li>
 Build strong relationships with customers by delivering professional and helpful technical support
 </li>
 <li>
 Technical Troubleshooting:
 </li>
 <li>
 Conduct in-depth diagnostics and troubleshooting for hardware and software issues
 </li>
 <li>
 Deliver effective resolutions to technical challenges while minimizing customer disruption
 </li>
 <li>
 Product Expertise:
 </li>
 <li>
 Gain a thorough understanding of the company's product offerings to provide informed advice to customers
 </li>
 <li>
 Keep abreast of new product features and functionalities to accurately address customer inquiries
 </li>
 <li>
 Documentation and Knowledge Base:
 </li>
 <li>
 Thoroughly document all troubleshooting procedures and solutions for future reference
 </li>
 <li>
 Regularly contribute to the knowledge base, ensuring customer-facing resources are updated and clearly articulated
 </li>
 <li>
 Issue Escalation:
 </li>
 <li>
 Proactively escalate significant or unresolved issues to the relevant internal teams, ensuring follow-up until resolution is achieved
 </li>
 <li>
 Customer Training and Support:
 </li>
 <li>
 Lead training efforts and develop user-friendly resources to assist customers in maximizing their use of the product
 </li>
 <li>
 Provide proactive support during setup and integration to facilitate smooth adoption
 </li>
 <li>
 Quality Assurance:
 </li>
 <li>
 Engage in testing new releases to identify potential issues and offer constructive feedback to the development team
 </li>
 <li>
 Team Collaboration:
 </li>
 <li>
 Collaborate closely with sales, product management, and engineering teams to ensure alignment on customer requirements and feedback
 </li>
 <li>
 Share troubleshooting techniques and insights with colleagues to encourage ongoing enhancement in customer support
 </li>
 <li>
 Customer Feedback and Improvement:
 </li>
 <li>
 Gather and analyze customer feedback to advocate for essential product or process enhancements
 </li>
 <li>
 Spot trends in support issues to generate proactive solutions and decrease recurring inquiries
 </li>
 <li>
 Governance and KPI Management:
 </li>
 <li>
 Act as the point of governance to ensure tracking and maintenance of all operational health metrics, including uptime, ticket resolution time, and SLA compliance
 </li>
 <li>
 Ensure ongoing monitoring and reporting of key performance indicators (KPIs) to fulfill both customer and internal standards
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Software Engineering, IT, or a related field (mandatory)
 </li>
 <li>
 1-2 years of experience in a technical support, customer support, or similar role (fresh graduates are encouraged to apply)
 </li>
 <li>
 Basic understanding of software systems, troubleshooting, and technical problem-solving
 </li>
 <li>
 Familiarity with Python or general programming concepts will be a plus
 </li>
 <li>
 Strong communication skills (verbal and written) with the ability to explain technical concepts clearly
 </li>
 <li>
 Ability to handle customer queries professionally across multiple channels (email, chat, calls)
 </li>
 <li>
 Strong analytical and problem-solving mindset
 </li>
 <li>
 Willingness to learn quickly and adapt to new technologies and products
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams
 </li>
 <li>
 Basic understanding of ticketing systems, SLAs, or customer support processes is a plus
 </li>
 <li>
 High level of ownership, responsibility, and attention to detail
 </li>
 <li>
 Looking for individuals who are eager to learn, grow, and commit long-term
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Health Insurance (Coverage for Spouse and Children if Married; Coverage for both Parents if Single)
 </li>
 <li>
 Company-Sponsored Trips
 </li>
 <li>
 Quarterly Dinner Events
 </li>
 <li>
 Paid Time Off for Holidays
 </li>
 <li>
 Learning and Development Support - Course/exam fees covered after approval
 </li>
 <li>
 Gym Membership Allowance
 </li>
 </ul>
</div>

Taraki

<div>
 Our client
 
 Pixcell
 
 is looking for
 
 RevOps Associate(HubSpot)
 
 to work
 
 remotely.
 
 
 
 
 Job Description:
 
 
 
 
 Who We Are?
 
 
 
 Pixcell.io is a HubSpot Platinum Partner based in London, UK. We support companies in making the most of HubSpot to drive sales, marketing, and customer success outcomes. We pride ourselves on being more than just consultants &mdash; we are long-term partners in helping our clients grow.
 
 
 
 Who We're Looking For?
 
 
 
 We are seeking a seasoned HubSpot specialist who thrives in dynamic environments and excels at developing and implementing complex workflows and dashboards. The ideal candidate is a confident communicator with excellent client-facing and analytical skills.
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 At least 2-3 years of rigorous HubSpot experience, either in-house or in an agency environment
 </li>
 <li>
 Strong expertise in building and managing complex workflows and dashboards in HubSpot
 </li>
 <li>
 Excellent client-facing and presentation skills
 </li>
 <li>
 Great communication skills with the ability to lead
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 People with extensive HubSpot knowledge as a manager/user in a sales operations role are encouraged to apply
 
 
 
 </li>
 </ul>
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Develop and implement customised HubSpot solutions to address business needs
 </li>
 <li>
 Manage and optimise complex workflows and dashboards
 </li>
 <li>
 Present strategies and solutions confidently to clients
 
 
 
 </li>
 </ul>
 
 Why join Pixcell.io?
 
 
 
 At Pixcell.io, you'll have accelerated career growth, exposure to international trends, best practices and clients, learning from industry experts, and international colleagues.
</div>

RevOps Associate (HubSpot) - Pixcell

Carlcare Services Pvt Ltd

Join a rapidly growing leader in Mobile, Accessories, and Solar! Now expanding its horizons to Air Conditioner. We are seeking a high-potential, results-driven Customer Service Associate/ Dispatcher for our Air Conditioner division based in Lahore.The nerve center of our operations , coordinate field teams, delight customers, and keep service running like clockwork.Location Lahore, Pakistan (Office-based)Type Full-timeExperience 2+ Years in Customer Service or Field DispatchingEducation College degree in Business, Marketing, Customer Service, or equivalentLanguage Fluent English + Proficient Urdu (required)Salary: Market CompetitiveWHY THIS ROLE MATTERSEvery service call starts and ends with you. You are the first voice customers hear and the central coordinator who makes sure the right technician reaches the right customer at the right time , efficiently, every single day.WHAT YOU'LL DO<ul><li>Receive, process, and assign service orders for AC maintenance, cleaning, and installation.</li><li>Schedule field technicians based on service type, urgency, and geographic location.</li><li>Monitor real-time order progress and resolve any service exceptions or delays quickly.</li><li>Manage technician scheduling to ensure consistent service capacity across all shifts.</li><li>Coordinate tools, equipment, and spare parts allocation for field teams.</li><li>Handle customer queries with empathy and professionalism , first-call resolution is the goal.</li><li>Build and maintain service quality dashboards , track satisfaction scores, response times, and complaint rates.</li><li>Prepare regular performance reports and share improvement recommendations with management.</li><li>Create and improve emergency response protocols for urgent or out-of-hours calls.</li></ul>WHAT WE'RE LOOKING FOR<ul><li>2+ years in customer service, call center, or field operations dispatching.</li><li>Experience in home appliance or AC service is a strong advantage.</li><li>Familiar with CRM platforms and dispatching/scheduling tools.</li><li>Excellent communication and conflict-resolution skills in both English and Urdu.</li><li>Good knowledge of Pakistani cities and geography for efficient routing.</li><li>Able to stay calm and make smart decisions under pressure.</li><li>Comfortable analyzing data and translating it into actionable service improvements.</li></ul>Work Location: In person

Customer Service Associate/ Dispatcher

WBM PVT LTD

Job Description:We are looking for a dedicated and proactive Customer Support Representative (CSR) who can also assist with media-related tasks. The ideal candidate should have strong communication skills and the ability to manage both customer interactions and basic media responsibilities.Responsibilities:<ul><li>Handle customer queries via calls, chat, or email</li><li>Provide timely and professional customer support</li><li>Manage and respond to customer concerns effectively</li><li>Assist in media-related tasks (social media handling, basic content posting, etc.)</li><li>Coordinate with internal teams to resolve issues</li><li>Maintain records of customer interactions</li></ul>Requirements:<ul><li>Previous experience in Customer Support preferred</li><li>Basic understanding of media handling(live sessions on Amazon etc.)</li><li>Excellent communication and problem-solving skills</li><li>Ability to work night shifts</li><li>Responsible, punctual, and team-oriented</li></ul>Salary Package:PKR 40,000 &ndash; 50,000/month (based on experience and performance)Why Join Us?<ul><li>Supportive work environment</li><li>Growth and learning opportunities</li><li>Hands-on experience in both CSR and media roles</li></ul>How to Apply:Interested candidates can apply via Indeed.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative+ Media Handling – Night Shift

DYNAMIC SOLUTIONS

Job Title: Customer Success RepresentativeJob Type: Full-Time Shift: RotationalJob Summary:We are seeking proactive and customer-oriented individuals to join our Customer Success team. The ideal candidate will handle customer interactions across multiple channels, ensuring timely resolution of queries while maintaining high service standards.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, and ticketing systems</li><li>Make outbound calls for follow-ups and feedback</li><li>Identify and resolve customer issues effectively</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain accurate records in CRM systems</li><li>Support process improvements and customer experience initiatives</li><li>Identify upselling opportunities where relevant</li><li>Handle escalations and ensure proper closure</li></ul>Requirements:<ul><li>Minimum Intermediate qualification</li><li>6+ months of experience in customer support or a similar role</li><li>Strong verbal and written communication skills</li><li>Basic technical troubleshooting knowledge</li><li>Proficiency in MS Excel or Google Sheets</li><li>Ability to work in rotational shifts</li><li>Strong problem-solving and customer-handling skills</li></ul>Preferred Skills:<ul><li>Customer-first attitude</li><li>Ability to multitask and manage time effectively</li><li>Attention to detail</li></ul>Apply now to be part of a dynamic and growing team.Work Location: In person

Customer Success Representative

Tusols Pvt Ltd

Job Type: Full-Time (Onsite &ndash; Night Shift) Contract: 2&ndash;3 Years Location: College Road, Township, Lahore Gender: Male &amp; Female (Both can apply)Job SummaryWe are hiring a Customer Support Specialist for our US-based operations. This role is ideal for candidates with strong English communication skills and international customer support experience who are looking for a stable long-term career in a professional environment.Key Responsibilities<ul><li>Handle US-based customer support queries</li><li>Client communication via calls, chats, and emails</li><li>Policy verification and customer assistance</li><li>Maintain accurate records in CRM systems</li><li>Provide professional and timely customer service</li></ul>Requirements<ul><li>Fluent English communication (spoken and written)</li><li>Strong grammar, listening, and client communication skills</li><li>Experience in US / International customer support</li><li>Knowledge of US insurance processes is a plus</li><li>Familiar with CRM tools</li><li>Responsible, punctual, and committed to long-term employment</li></ul>Why Join Us<ul><li>Stable long-term job</li><li>Professional work environment</li><li>Career growth and learning opportunities</li><li>Performance-based growth and incentives</li><li>Fixed night shift (no rotation)</li></ul>How to ApplyInterested candidates can share their resume via:WhatsApp: 0315-0577531 Email: hr@tusols.comOur HR team will contact shortlisted candidates within 24 hours to schedule an onsite interview.Job Types: Full-time, Contract Contract length: 24 monthsPay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Where are you currently located in Lahore?</li><li>Can you easily commute to College Road, Township for onsite work?</li><li>Are you comfortable working Night Shift (6 PM &ndash; 4 AM), 6 days per week?</li><li>What is your current salary and expected salary?</li><li>Are you willing to sign a 2&ndash;3 year employment contract?</li></ul>Work Location: In person

Customer Service Representative – Night Shift (Onsite)

Explore 1130+ Customer support associate in Lahore this April. Find roles across top companies and apply now to boost your career.

1130 customer support associate jobs In Lahore

Customer Support Associate

Customer Support Associate

RevOps Associate (HubSpot) - Pixcell

Customer Service Associate/ Dispatcher

Customer Support Representative+ Media Handling – Night Shift

Customer Success Representative

Customer Service Representative – Night Shift (Onsite)