customer sales representative Jobs in Lahore

customer sales representative

customer support representative Jobs in Lahore

customer support representative

accounts executive

customer service representative Jobs in Lahore

customer service representative

sales coordinator

customer support associate

Suave Solutions

<p>. Full-Time Customer Service Associates (2 - 5 Positions)<br/>Requirements: Minimum Graduate degree with at least 1 year of relevant experience.</p><p>Key Responsibilities:</p><ul><li>Manage inquiries via phone, email, and live chat.</li><li>Resolve complex customer complaints and provide end-to-end case management.</li><li>Liaise with internal departments to ensure timely resolution of technical issues.</li><li>Generate weekly performance reports and maintain CRM database accuracy.</li><li>Entering service requests in the backend system.</li></ul><p>- Must possess fluent Urdu and English skills with a neutral/professional accent for high-level client interaction</p><p>2. Part-Time Customer Service Support (4 - 6 Positions)<br/>Target: Students/Freshers looking for flexible shifts.<br/>Schedule: 4 hours per day.</p><p>Key Responsibilities:</p><ul><li>Handle basic customer queries and provide standard services information.</li><li>Assist the full-time team with data entry and outbound follow-up calls.</li><li>Ensure a quick first-response time during peak hours.</li><li>Entering service requests in the</li><li>backend system.</li></ul><p>- Must possess fluent Urdu and English skills with a neutral/professional accent for high-level client interaction</p><p>Interested candidates can share their resumes at zafeer@suavesolutions.net</p><p>Job Types: Full-time, Part-time, Fresher</p><p>Pay: Rs30,000.00 - Rs80,000.00 per month</p><p>Expected hours: 25 &ndash; 45 per week</p><p>Work Location: In person</p>

Customer Support Associate Onsite

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
About Contour:<br>
Contour Software is a global delivery hub for Constellation Software Inc. (CSI), one of the world&rsquo;s top 10 software companies. In just 14 years, Contour has grown to over 2,000 employees across Karachi, Lahore, and Islamabad, supporting CSI&rsquo;s 100+ vertical market software businesses around the world. From its origins in R&amp;D and finance, Contour now provides full-service support across functions&mdash;from customer experience to product development&mdash;for CSI&rsquo;s global operations.</div><div><br>
Division:<br>
Jonas Club ERP is the industry leader in enterprise software for private clubs. Serving over 2,200 clubs in 17+ countries, Jonas Club ERP helps streamline operations and deliver exceptional member experiences. This role is part of Jonas&rsquo;s global support team, focused on delivering world-class customer service for a suite of products trusted by golf clubs, country clubs, city clubs, and hospitality venues.<br>
Division Link: <div>https://www.jonasclub.com/</div></div><div><br>
About Position:<br>
We are looking for a service-driven, customer-focused Product Support Associate to join our Contour team supporting Jonas Club Management software. This role is the first point of contact for our customers and plays a critical role in delivering a professional, empathetic, and reliable support experience.<br>
You will guide customers through system usage, resolve application-related questions, and ensure a positive experience across phone, email, chat, and ticketing platforms.<br>
Success comes from strong communication skills, attention to detail, willingness to learn, and a genuine desire to help customers.<br>
This role includes structured virtual training, ongoing coaching, and opportunities to gain experience within a global software organization. The selected resource would work from Contour&rsquo;s Lahore resource office.<br>
What Success Looks Like:<br>
<ul><li>Customers feel heard, supported, and confident using the software</li><li>Issues are resolved accurately and efficiently</li><li>Escalations are handled smoothly and with proper documentation</li><li>Team members collaborate respectfully and support one another</li><li>Learning and improvement are continuous</li></ul>
<br>
Key Responsibilities:<br>
Customer Support &amp; Issue Resolution<br>
<ul><li>Respond to client inquiries via phone, email, and chat.</li><li>Diagnose and resolve application-related issues.</li><li>Maintain a calm, professional, and respectful tone in all client interactions.</li><li>Escalate issues appropriately to Tier 2 technical teams when required.</li></ul>
Product Knowledge &amp; Customer Guidance<br>
<ul><li>Help clients understand system functionality and day-to-day usage.</li><li>Explain features in a clear, non-technical manner.</li><li>Share best practices to help customers get maximum value from the software.</li></ul></div><div><br>
Process, Documentation &amp; Quality<br>
<ul><li>Accurately document all customer interactions in Salesforce.</li><li>Follow defined workflows, escalation criteria, and service standards.</li><li>Contribute to and reference knowledge base articles as needed.</li></ul>
Service Support &amp; Member Experience<br>
<ul><li>Assist with member-related inquiries such as tee times, reservations, billing, and account questions.</li><li>Ensure a smooth and respectful experience for club members and staff.</li><li>Represent Jonas and Contour professionally at all times.</li></ul>
Collaboration &amp; Learning<br>
<ul><li>Work closely with peers and senior support teams to resolve issues.</li><li>Participate actively in training, coaching, and quality improvement initiatives.</li><li>Remain open to feedback and focused on continuous learning.</li></ul>
Skills &amp; Qualifications:</div><div><br>
Core Competencies (Must Have)<br>
<ul><li>Excellent Communication Skills - Clear, professional spoken and written English, with strong listening skills.</li><li>Learning Agility &ndash; Demonstrated ability to learn new systems, workflows, and product concepts quickly and apply them effectively in day-to-day support work.</li><li>Customer Service Mindset</li></ul>
Experience supporting customers with patience, empathy, and accountability.<br>
<ul><li>Organizational Skills</li></ul>
Ability to manage multiple tasks, prioritize effectively, and follow through.<br>
<ul><li>Adaptability &amp; Resilience</li></ul>
Comfortable working in a fast-paced, evolving environment and open to feedback.<br>
<ul><li>Professional Conduct</li></ul>
Respectful, dependable, and able to work well within a team-based culture.</div><div><br>
Education &amp; Experience:<br>
<ul><li>2+ years of experience in product support, customer service, helpdesk, or contact centre roles</li><li>Experience in product support, hospitality, club operations, or service-based industries is preferred</li><li>Bachelor&rsquo;s degree in business administration (or related discipline) from an accredited university</li><li>Basic understanding of accounting or finance concepts is an asset</li><li>Experience with Microsoft Office; familiarity with Salesforce is an advantage</li></ul></div><div><br>
What You Will Bring:<br>
<ul><li>A strong sense of responsibility and customer care</li><li>Willingness to learn and grow in a global support environment</li><li>Respect for processes, quality standards, and teamwork</li><li>Professional communication and a positive attitude</li></ul></div><div><br>
Work Schedule &amp; Availability:<br>
<ul><li>Training Schedule: 9:00 AM &ndash; 5:00 PM EST (6:00 PM &ndash; 3:00 AM PKT)</li><li>Post-Training Schedule:</li></ul>
Ability to work rotating 24/7 shifts, including evenings, weekends, and holidays, as business needs require</div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Product Support Associate

<div>
 <strong>
  <strong>
   About Contour
   <br/>
   <br/>
  </strong>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  <strong>
   About Contour:
   <br/>
   <br/>
  </strong>
 </strong>
 Contour Software is a global delivery hub for Constellation Software Inc. (CSI), one of the world&rsquo;s top 10 software companies. In just 14 years, Contour has grown to over 2,000 employees across Karachi, Lahore, and Islamabad, supporting CSI&rsquo;s 100+ vertical market software businesses around the world. From its origins in R&amp;D and finance, Contour now provides full-service support across functions&mdash;from customer experience to product development&mdash;for CSI&rsquo;s global operations.
 <br/>
 <br/>
 <strong>
  <strong>
   Division:
   <br/>
   <br/>
  </strong>
 </strong>
 Jonas Club ERP is the industry leader in enterprise software for private clubs. Serving over 2,200 clubs in 17+ countries, Jonas Club ERP helps streamline operations and deliver exceptional member experiences. This role is part of Jonas&rsquo;s global support team, focused on delivering world-class customer service for a suite of products trusted by golf clubs, country clubs, city clubs, and hospitality venues.
 <br/>
 <br/>
 Division Link: https://www.jonasclub.com/
 <br/>
 <br/>
 <strong>
  <strong>
   About Position:
   <br/>
   <br/>
  </strong>
 </strong>
 We are looking for a service-driven, customer-focused Product Support Associate to join our Contour team supporting Jonas Club Management software. This role is the first point of contact for our customers and plays a critical role in delivering a professional, empathetic, and reliable support experience.
 <br/>
 <br/>
 You will guide customers through system usage, resolve application-related questions, and ensure a positive experience across phone, email, chat, and ticketing platforms.
 <br/>
 <br/>
 Success comes from strong communication skills, attention to detail, willingness to learn, and a genuine desire to help customers.
 <br/>
 <br/>
 This role includes structured virtual training, ongoing coaching, and opportunities to gain experience within a global software organization. The selected resource would work from Contour&rsquo;s Lahore resource office.
 <br/>
 <br/>
 <strong>
  What Success Looks Like:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Customers feel heard, supported, and confident using the software
  </li>
  <li>
   Issues are resolved accurately and efficiently
  </li>
  <li>
   Escalations are handled smoothly and with proper documentation
  </li>
  <li>
   Team members collaborate respectfully and support one another
  </li>
  <li>
   Learning and improvement are continuous
   <br/>
   <br/>
  </li>
 </ul>
 &emsp;
 <br/>
 <br/>
 <strong>
  <strong>
   Key Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 Customer Support &amp; Issue Resolution
 <br/>
 <br/>
 <ul>
  <li>
   Respond to client inquiries via phone, email, and chat.
  </li>
  <li>
   Diagnose and resolve application-related issues.
  </li>
  <li>
   Maintain a calm, professional, and respectful tone in all client interactions.
  </li>
  <li>
   Escalate issues appropriately to Tier 2 technical teams when required.
   <br/>
   <br/>
  </li>
 </ul>
 Product Knowledge &amp; Customer Guidance
 <br/>
 <br/>
 <ul>
  <li>
   Help clients understand system functionality and day-to-day usage.
  </li>
  <li>
   Explain features in a clear, non-technical manner.
  </li>
  <li>
   Share best practices to help customers get maximum value from the software.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Process, Documentation &amp; Quality
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Accurately document all customer interactions in Salesforce.
  </li>
  <li>
   Follow defined workflows, escalation criteria, and service standards.
  </li>
  <li>
   Contribute to and reference knowledge base articles as needed.
   <br/>
   <br/>
  </li>
 </ul>
 Service Support &amp; Member Experience
 <br/>
 <br/>
 <ul>
  <li>
   Assist with member-related inquiries such as tee times, reservations, billing, and account questions.
  </li>
  <li>
   Ensure a smooth and respectful experience for club members and staff.
  </li>
  <li>
   Represent Jonas and Contour professionally at all times.
   <br/>
   <br/>
  </li>
 </ul>
 Collaboration &amp; Learning
 <br/>
 <br/>
 <ul>
  <li>
   Work closely with peers and senior support teams to resolve issues.
  </li>
  <li>
   Participate actively in training, coaching, and quality improvement initiatives.
  </li>
  <li>
   Remain open to feedback and focused on continuous learning.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Qualifications:
  <br/>
  <br/>
 </strong>
 <strong>
  Core Competencies (Must Have)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Excellent Communication Skills - Clear, professional spoken and written English, with strong listening skills.
  </li>
  <li>
   Learning Agility &ndash; Demonstrated ability to learn new systems, workflows, and product concepts quickly and apply them effectively in day-to-day support work.
  </li>
  <li>
   Customer Service Mindset
   <br/>
   <br/>
  </li>
 </ul>
 Experience supporting customers with patience, empathy, and accountability.
 <br/>
 <br/>
 <ul>
  <li>
   Organizational Skills
   <br/>
   <br/>
  </li>
 </ul>
 Ability to manage multiple tasks, prioritize effectively, and follow through.
 <br/>
 <br/>
 <ul>
  <li>
   Adaptability &amp; Resilience
   <br/>
   <br/>
  </li>
 </ul>
 Comfortable working in a fast-paced, evolving environment and open to feedback.
 <br/>
 <br/>
 <ul>
  <li>
   Professional Conduct
   <br/>
   <br/>
  </li>
 </ul>
 Respectful, dependable, and able to work well within a team-based culture.
 <br/>
 <br/>
 <strong>
  <strong>
   Education &amp; Experience:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   2+ years of experience in product support, customer service, helpdesk, or contact centre roles
  </li>
  <li>
   Experience in product support, hospitality, club operations, or service-based industries is preferred
  </li>
  <li>
   Bachelor&rsquo;s degree in business administration (or related discipline) from an accredited university
  </li>
  <li>
   Basic understanding of accounting or finance concepts is an asset
  </li>
  <li>
   Experience with Microsoft Office; familiarity with Salesforce is an advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   What You Will Bring:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   A strong sense of responsibility and customer care
  </li>
  <li>
   Willingness to learn and grow in a global support environment
  </li>
  <li>
   Respect for processes, quality standards, and teamwork
  </li>
  <li>
   Professional communication and a positive attitude
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Work Schedule &amp; Availability:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Training Schedule: 9:00 AM &ndash; 5:00 PM EST (6:00 PM &ndash; 3:00 AM PKT)
  </li>
  <li>
   Post-Training Schedule:
   <br/>
   <br/>
  </li>
 </ul>
 Ability to work rotating 24/7 shifts, including evenings, weekends, and holidays, as business needs require
 <br/>
 <br/>
 <strong>
  <strong>
   Exciting Benefits We Offer:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Planlab Solutions

<p><b>Location:</b> Model Town Link Road, Lahore<br/><b>Employment Type:</b> Full-time | On-site</p><p><b>Shift Timings (9 Hours):</b></p><ul><li><b>Afternoon Shift:</b> 12:00 PM / 1:00 PM onwards</li><li><b>Night Shift:</b> 7:00 PM / 8:00 PM onwards (e.g., 8:00 PM &ndash; 5:00 AM)</li></ul><p><b>About PlanLab Solutions:</b><br/>PlanLab Solutions is a growing professional services company providing structured and reliable customer support solutions to international clients. We are currently hiring Customer Support Agents for Afternoon and Night Shifts at our on-site office in Lahore.</p><p>This is a support-only position, no sales, no cold calling, and no commission-based targets.</p><p><b>Job Overview</b></p><p>As a Customer Support Agent, you will be responsible for managing customer inquiries through CRM and ticketing systems while delivering a professional, empathetic, and solution-driven support experience. This role is ideal for candidates with strong English communication skills and experience handling international customer support operations.</p><p><b>Key Responsibilities</b></p><ul><li>Respond to customer inquiries via CRM and ticketing platforms in a timely and professional manner.</li><li>Handle customer communication through written and verbal channels with clarity and confidence.</li><li>Identify customer issues, determine root causes, and provide effective resolutions.</li><li>Follow internal workflows and guidelines to ensure timely case resolution.</li><li>Escalate complex or unresolved cases to relevant internal teams when required.</li><li>Monitor pending tickets, perform follow-ups, and ensure proper closure of cases.</li><li>Maintain accurate documentation while managing multiple support tasks efficiently.</li></ul><p><b>Required Qualifications</b></p><ul><li>Fluent English communication skills (spoken, written, and listening) &mdash; mandatory.</li><li>Proven experience in email, live chat, or CRM-based customer support (international campaigns preferred).</li><li>Hands-on experience with CRM and helpdesk tools such as Zendesk, Gorgias, Freshdesk, Tidio, or similar systems.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to work professionally under pressure in a fast-paced environment.</li><li>Proficiency in MS Office (Word, Excel) and standard business applications.</li><li>Strong customer service orientation with empathy and attention to detail.</li><li>Ability to work independently and collaboratively within a team.</li><li>Willingness to work Afternoon or Night Shifts, including weekends or holidays if scheduled.</li><li>Minimum High School Diploma or equivalent (Bachelor&rsquo;s degree preferred).</li></ul><p><b>Why Join PlanLab Solutions?</b></p><ul><li>Stable full-time customer support job in Lahore</li><li>Exposure to international clients and global support operations</li><li>No sales pressure &mdash; 100% customer support role</li><li>Structured, professional, and process-driven environment</li><li>Opportunity to work with modern CRM and helpdesk tools</li><li>Competitive compensation with shift allowances</li><li>Growth and skill development opportunities</li></ul><p><b>How to Apply</b></p><p>Interested candidates are encouraged to submit their updated resume for consideration.<br/>Only shortlisted candidates will be contacted.</p><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs55,000.00 per month</p><p>Application Question(s):</p><ul><li>What is your current Salary?</li><li>What is your expected salary?</li><li>Your area of residence?</li><li>It's on-site, lahore based position? Are you comfortable with it?</li></ul><p>Work Location: In person</p>

Customer Support Agent– Afternoon & Night Shifts

Brightcode Digital Tech

<p><b>Job Opportunity: Customer Support Expert</b></p><p><b>Location:</b> Paragon City, Lahore<br/><b>Shift:</b> 7:00 PM &ndash; 4:00 AM (Saturday &amp; Sunday Off)<br/><b>Benefits:</b> Free Pick &amp; Drop Service, Performance-Based Bonuses &amp; Commissions</p><p><b>About the Role:</b><br/>We are looking for a <b>Customer Support Expert</b> who is proactive, persuasive, and client-focused. You will handle customer inquiries, provide top-notch support, and have the opportunity to <b>upsell services and collect recurring payments</b> from clients.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle incoming customer queries professionally and efficiently.</li><li>Upsell products and services where appropriate.</li><li>Manage and collect recurring payments from clients.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Contribute to team goals and performance targets.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in <b>customer support, upselling, and payment collection</b>.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM).</li><li>Self-motivated, organized, and results-driven.</li></ul><p><b>We Offer:</b></p><ul><li>Free <b>pick and drop</b> service.</li><li>Attractive <b>bonuses and commissions</b> based on performance.</li><li>Friendly and supportive work environment.</li></ul><p>If you are a skilled customer support professional looking for a rewarding night shift opportunity, we want to hear from you!</p><p><b>Apply Now</b> to join our team in Paragon City, Lahore!</p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs75,000.00 per month</p><p>Work Location: In person</p>

Customer Support Specialist (Night Shift) Free Pick & Drop

OZ Developers

<p>Company: OZ Group</p><p>Location: Bahria Orchard, Lahore (Onsite)</p><p>Job Type: Internship (Full-Time)</p><p>Duration: 3 Months (Can be extended based on performance)</p><p>Job Description:</p><p>OZ Group is looking for a confident and energetic Customer Support Representative (Calling Agent &ndash; Intern) to join our team. This is a great opportunity for fresh graduates or students who want to gain hands-on experience in customer dealing and communication.</p><p>Responsibilities:</p><ul><li>Make outbound calls to customers</li></ul><ul><li>Handle customer inquiries professionally</li></ul><ul><li>Provide information about company services</li></ul><ul><li>Maintain call records and follow-ups</li></ul><ul><li>Resolve basic customer complaints</li></ul><ul><li>Coordinate with internal departments when required</li></ul><p>Requirements:</p><ul><li>Good communication skills (Urdu &amp; basic English)</li></ul><ul><li>Confident speaking skills</li></ul><ul><li>Basic computer knowledge</li></ul><ul><li>Positive attitude and willingness to learn</li></ul><ul><li>Fresh candidates are encouraged to apply</li></ul><p>What We Offer:</p><ul><li>Practical work experience</li></ul><ul><li>Professional working environment</li></ul><ul><li>Internship certificate</li></ul><ul><li>Opportunity for permanent position based on performance</li></ul><p>Location: 4th Floor, Bahria Sky Mall, Bahria Orchard, Lahore</p><p>Working Days: Monday to Saturday</p><p>Job Type: Internship<br/>Contract length: 3 months</p><p>Pay: Rs15,000.00 - Rs25,000.00 per month</p><p>Work Location: In person</p>

Customer Support Representative (Calling Agent) – Internship

HRPSP - Your Strategic HR Partner

<p><b>We&rsquo;re Hiring &ndash; Customer Premises Associate</b></p><p><b>Industry:</b> Telecommunications / Broadband Services<br/><b>Location:</b> Lahore<br/><b>Salary:</b> PKR 40,000 (Basic) + Performance-Based Commission</p><p>Are you a <b>technically skilled field professional</b> with a passion for customer service? Join our growing telecom operations team and work on last-mile connectivity solutions at customer locations.</p><p><b>Key Responsibilities:</b></p><ul><li>Installation, configuration, and activation of broadband/internet equipment at customer premises</li><li>On-site troubleshooting of connectivity and network-related issues</li><li>Ensure service quality and timely resolution of customer complaints</li><li>Educate customers on proper usage and basic maintenance of installed services</li><li>Maintain accurate service reports and daily field activity records</li><li>Coordinate with technical support teams for escalations when required</li></ul><p><b>Eligibility Criteria:</b></p><ul><li>DAE / Technical Diploma in <b>Electrical, Electronics, Telecom, or Networking</b></li><li>Basic understanding of <b>fiber, broadband, routers, modems, and LAN/WAN concepts</b></li><li>Strong communication and customer-handling skills</li><li>Willingness to perform <b>field visits across Lahore</b></li><li>Fresh candidates with technical education are encouraged to apply</li></ul><p><b>What We Offer:</b></p><ul><li><b>Basic Salary:</b> PKR 40,000</li><li><b>Attractive Commission Structure</b> based on performance</li><li>Hands-on technical training</li><li>Stable career growth in the telecom industry</li><li>Supportive and professional work environment</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs40,000.00 per month</p><p>Work Location: In person</p>

Customer Premises Associate (CPA)

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Customer Support Representative (Calling Agent) – Internship

Customer Premises Associate (CPA)