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Hazen Technologies Inc.

<div>Job Location: Gulberg, Lahore, Pakistan (Onsite)
Work Schedule: Full-time | 10:00 am 07:00 pm PKT
BPO Data Processing Associate
will be providing exceptional back-end support services to our USA clients. You will be expected to take full ownership of your work, ensuring timely, accurate, and high-quality service delivery. Through continuous learning programs, you will enhance your skills, enabling you to consistently meet client needs, expectations and drive satisfaction. Strong collaboration and learning ability will be a key factor in successfully achieving these goals. 
Key Responsibilities:<ul><li>
Data Entry and Accuracy: Perform high-volume data entry tasks with speed and precision.</li><li>
Planning and Organizing: Develop clear, actionable plans to achieve daily targets while managing resources efficiently.</li><li>
Problem Analysis and Solutions: Identify and analyze client issues, providing practical solutions.</li><li>
Analytical Reporting: Prepare detailed reports using Excel and other MS Office tools, ensuring accuracy.</li><li>
Collaboration and Teamwork: Work closely with internal teams, ensuring open communication and shared responsibility to meet common goals.</li><li>
Client Communication: Provide clear, effective communication via email (Outlook) and MS Teams, addressing client queries and resolving issues promptly.</li><li>
Interpersonal Skills: Foster positive relationships with clients and team members, contributing to a harmonious work environment.</li><li>
Execution Excellence: Ensure high-quality service delivery, focusing on speed, efficiency, and accuracy to meet client expectations.</li><li>
Error Minimization: Implement strategies to reduce mistakes and maintain high data quality, while being regularly monitored for performance.</li><li>
Client Service Excellence: Handle complex client queries, ensuring their resolution within established timeframes.</li><li>
Daily Work Management: Ensure all tasks are completed efficiently, managing deadlines (daily usually) and workloads effectively.
</li><li>Ownership and Initiative: Take responsibility for tasks, proactively identifying issues and working to solve them without the need for constant supervision.</li><li>
Continuous Learning: Demonstrate a commitment to ongoing professional development and quick adaptation to new tools and technologies.</li></ul>
Core Competencies:<ul><li>
Data Entry: Data entry with good speed</li><li>
Planning, Organizing &amp; Execution Excellence: Ability to effectively organize tasks, resources, and timelines for optimal service delivery.</li><li>
Collaboration &amp; Teamwork: Strong teamwork skills to achieve common goals, ensuring smooth collaboration with internal and external stakeholders.</li><li>
Effective Communication: Ability to convey information clearly and professionally through verbal and written communication.</li><li>
Interpersonal Skills: Building positive relationships within the team and with clients.</li><li>
Critical Thinking &amp; Problem Solving: Analyze and evaluate client issues, providing practical, well-reasoned solutions.</li><li>
Ownership &amp; Initiative: Taking accountability for assigned tasks, driving results proactively, and solving problems efficiently.</li></ul>
Education/ Qualifications:<ul><li><ul><li>
14 years degree preferably16 years undergraduate degree completed in any field including business, Commerce, Mass Communication preferably in English Literature</li><li>
Fresh or experience candidates preferably in the BPO industry like Data processing, Call Center, Customer Support role for US clients will be preferred</li><li>
Good English communication skills (written and spoken)</li><li>
Good thought process and critical thinking.</li><li>
Good analytical skills.</li><li>
Good expertise using Microsoft Office (Excel and Outlook)</li><li>
Effectively handle the emails &amp; tickets assigned to you for data entry; maintain both quality and speed for the data entry assignments.</li><li>
Candidate should be responsible and dependable.</li><li>
Good collaboration and teamwork abilities required.</li><li>
Passionate and long -terms plans to work in BPO Career.</li><li>
Candidates currently under study are not eligible for this job.</li></ul></li></ul>
About Hazen Technologies Inc.
Hazen Technologies Inc. started its journey in 2017, headquarter in Parkland, Florida, USA with a vision to bring positive difference in businesses. HazenTech is a digital transformation services company. We help companies evolve &amp; optimize their business processes for the modern and always connected world taking full advantage of cloud technologies. We specialize in business workflows, integrations and business intelligence for healthcare, hospitality and financial industries.
Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration. Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers successes and faiths.
Website: http://www.hazentech.com
Specialties: Digital Transformation, Business Process Optimization, Systems Integration, Business Intelligence, Cloud Enablement, azure, LogicApps, Biztalk Server, SSIS, SSRS, Power BI, and Web Development.</div>

BPO Associate (Data Entry / Data Processing)

7emirates

Customer Support Representative (Females &amp; Freshers Only)Location: Gulberg, Lahore, PakistanJob Type: Full-TimeSalary: Rs. 25,000&ndash;30,000 + Uncapped Commission (Earn up-to 100k)About the RoleJoin 7 Emirates, a fast-growing UAE-based telecom Company in Pakistan. We&rsquo;re hiring Customer Support Representative to promote and sell telecom services. Freshers are highly encouraged to apply!Responsibilities<ul><li>Sell &amp; Support on telecom products.</li><li>Achieve daily/monthly sales targets.</li><li>Build and maintain customer relationships.</li><li>Handle client inquiries and resolve issues quickly.</li></ul>Requirements<ul><li>Good English communication skills (Arabic is a plus)</li><li>Confident, motivated, and goal-oriented</li><li>Able to work individually and as part of a team</li></ul>Benefits<ul><li>Rs. 25,000&ndash;30,000 base + Uncapped Commissions</li><li>career growth</li><li>Monthly incentives &amp; bonuses</li><li>Friendly and supportive office environment</li></ul>Apply Now Office: Gulberg 3 , opposite hafeez center , lahoreTelecom Sales Executive, Sales Representative, Freshers Jobs, Female Jobs, Call Center, Telemarketing, Lahore Jobs, UAE Campaign, Customer Support RepresentativeJob Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Representative (Females & Freshers Only)

Planlab Solutions

Location: Lahore (On-site) Employment Type: Full-timeOpen Positions:<ul><li>2 &ndash; Afternoon Shift (9 hours)</li><li>2 &ndash; Night Shift (9 hours)</li></ul>About the RolePlanLab Solutions is looking for Customer Support Specialists to join our team for afternoon and night shifts. In this role, you will handle support requests, maintain accurate records in CRM systems, and ensure smooth resolution of client inquiries.This is a support-focused position &mdash; no sales, cold calling, or commission-based tasks.Key Responsibilities<ul><li>Respond to and manage incoming support requests via CRM and ticketing platforms.</li><li>Document, track, and update cases using tools like Zendesk, Freshdesk, Gorgias, or other helpdesk software.</li><li>Communicate clearly and professionally in English with users to understand issues and provide solutions.</li><li>Follow internal workflows to ensure timely and accurate resolution of requests.</li><li>Escalate complex issues to the appropriate internal team.</li><li>Monitor pending tickets, follow up, and close cases efficiently.</li><li>Maintain data accuracy and service quality while handling multiple tasks simultaneously.</li></ul>Required Skills &amp; Competencies<ul><li>Strong English communication skills (written and verbal).</li><li>Basic computer and internet proficiency, including MS Excel and office applications.</li><li>Detail-oriented with strong organizational skills.</li><li>Ability to work independently and adhere to shift schedules.</li><li>Problem-solving mindset and ability to prioritize tasks effectively.</li><li>Flexibility to work afternoon or night shifts, including weekends if scheduled.</li></ul>Preferred Experience<ul><li>Prior experience in customer support, helpdesk, service desk, or administrative support roles.</li><li>Hands-on experience with CRM platforms and ticketing systems.</li><li>Familiarity with SLA-driven or process-oriented support environments.</li></ul>Education<ul><li>Minimum High School diploma or equivalent.</li><li>Additional training in customer support software or service operations is a plus.</li></ul>How to ApplySubmit your updated resume to be considered. Only shortlisted candidates will be contacted.Job Type: Full-timePay: From Rs45,000.00 per monthApplication Question(s):<ul><li>What is your current Salary?</li><li>What is your expected salary?</li><li>Can you write professional emails and do live chat?</li><li>Are you comfortable with outbound calls?</li><li>What is your English proficiency between 1 to 10?</li></ul>Work Location: In person

Customer Support Specialist – Afternoon & Night Shifts

Hazen Technologies Inc

<div>
 
 
 Job Location:
 
 
 
 Gulberg, Lahore, Pakistan (
 
 Onsite)
 
 
 
 
 
 
 Work Schedule:
 
 Full-time | 10
 
 :00 am 07:00 pm PKT
 
 
 
 
 
 BPO Data Processing Associate
 
 
 
 will be providing exceptional back-end support services to our USA clients. You will be expected to take full ownership of your work, ensuring timely, accurate, and high-quality service delivery. Through continuous learning programs, you will enhance your skills, enabling you to consistently meet client needs, expectations and drive satisfaction. Strong collaboration and learning ability will be a key factor in successfully achieving these goals.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Data Entry and Accuracy: Perform high-volume data entry tasks with speed and precision.
 </li>
 <li>
 Planning and Organizing: Develop clear, actionable plans to achieve daily targets while managing resources efficiently.
 </li>
 <li>
 Problem Analysis and Solutions: Identify and analyze client issues, providing practical solutions.
 </li>
 <li>
 Analytical Reporting: Prepare detailed reports using Excel and other MS Office tools, ensuring accuracy.
 </li>
 <li>
 Collaboration and Teamwork: Work closely with internal teams, ensuring open communication and shared responsibility to meet common goals.
 </li>
 <li>
 Client Communication: Provide clear, effective communication via email (Outlook) and MS Teams, addressing client queries and resolving issues promptly.
 </li>
 <li>
 Interpersonal Skills: Foster positive relationships with clients and team members, contributing to a harmonious work environment.
 </li>
 <li>
 Execution Excellence: Ensure high-quality service delivery, focusing on speed, efficiency, and accuracy to meet client expectations.
 </li>
 <li>
 Error Minimization: Implement strategies to reduce mistakes and maintain high data quality, while being regularly monitored for performance.
 </li>
 <li>
 Client Service Excellence: Handle complex client queries, ensuring their resolution within established timeframes.
 </li>
 <li>
 Daily Work Management: Ensure all tasks are completed efficiently, managing deadlines (daily usually) and workloads effectively.
 </li>
 <li>
 Ownership and Initiative: Take responsibility for tasks, proactively identifying issues and working to solve them without the need for constant supervision.
 </li>
 <li>
 Continuous Learning: Demonstrate a commitment to ongoing professional development and quick adaptation to new tools and technologies.
 
 
 
 </li>
 </ul>
 
 Core Competencies:
 
 
 
 <ul>
 <li>
 Data Entry: Data entry with good speed
 </li>
 <li>
 Planning, Organizing &amp; Execution Excellence: Ability to effectively organize tasks, resources, and timelines for optimal service delivery.
 </li>
 <li>
 Collaboration &amp; Teamwork: Strong teamwork skills to achieve common goals, ensuring smooth collaboration with internal and external stakeholders.
 </li>
 <li>
 Effective Communication: Ability to convey information clearly and professionally through verbal and written communication.
 </li>
 <li>
 Interpersonal Skills: Building positive relationships within the team and with clients.
 </li>
 <li>
 Critical Thinking &amp; Problem Solving: Analyze and evaluate client issues, providing practical, well-reasoned solutions.
 </li>
 <li>
 Ownership &amp; Initiative: Taking accountability for assigned tasks, driving results proactively, and solving problems efficiently.
 
 
 
 </li>
 </ul>
 
 Education/ Qualifications:
 
 
 
 <ul>
 <li>
 14 years degree preferably16 years undergraduate degree completed in any field including business, Commerce, Mass Communication preferably in English Literature
 </li>
 <li>
 Fresh or experience candidates preferably in the BPO industry like Data processing, Call Center, Customer Support role for US clients will be preferred
 </li>
 <li>
 Good English communication skills (written and spoken)
 </li>
 <li>
 Good thought process and critical thinking.
 </li>
 <li>
 Good analytical skills.
 </li>
 <li>
 Good expertise using Microsoft Office (Excel and Outlook)
 </li>
 <li>
 Effectively handle the emails &amp; tickets assigned to you for data entry; maintain both quality and speed for the data entry assignments.
 </li>
 <li>
 Candidate should be responsible and dependable.
 </li>
 <li>
 Good collaboration and teamwork abilities required.
 </li>
 <li>
 Passionate and long -terms plans to work in BPO Career.
 </li>
 <li>
 Candidates currently under study are not eligible for this job.
 
 
 
 </li>
 </ul>
 
 About Hazen Technologies Inc.
 
 
 
 Hazen Technologies Inc. started its journey in 2017, headquarter in Parkland, Florida, USA with a vision to bring positive difference in businesses. HazenTech is a digital transformation services company. We help companies evolve &amp; optimize their business processes for the modern and always connected world taking full advantage of cloud technologies. We specialize in business workflows, integrations and business intelligence for healthcare, hospitality and financial industries.
 
 
 Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration. Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers successes and faiths.
 
 
 
 Website:
 
 http://www.hazentech.com
 
 
 
 Specialties:
 
 Digital Transformation, Business Process Optimization, Systems Integration, Business Intelligence, Cloud Enablement, azure, LogicApps, Biztalk Server, SSIS, SSRS, Power BI, and Web Development.
</div>

Sybrid Pvt Ltd.

As a Home Security Call Center Representative, you will be responsible for providing exceptional customer service to users of our home security systems. You will handle inquiries, troubleshoot technical issues, and ensure that customers feel secure and satisfied with our services. This role involves effective communication, problem-solving, and technical skills.Responsibilities:<ul><li>Customer Support:</li><li>Respond to inbound calls, emails, and chat messages from customers regarding home security system inquiries, issues, and concerns.</li><li>Provide timely and accurate information to customers, addressing their questions and concerns.</li><li>Technical Troubleshooting:</li><li>Diagnose and troubleshoot technical issues related to home security systems, including alarm systems, surveillance cameras, and smart home integrations.</li><li>Guide customers through step-by-step solutions or escalate complex technical problems to the appropriate support team.</li><li>Account Management:</li><li>Assist customers with account-related tasks, including setting up new accounts, updating contact information, and processing billing inquiries.</li><li>Educate customers on the use of security features and help them optimize their security settings.</li><li>Emergency Response Coordination:</li><li>Coordinate emergency response efforts with relevant authorities, such as police or fire departments, based on alarm triggers and customer needs.</li><li>Provide support to customers during emergency situations and ensure proper protocols are followed.</li><li>Documentation:</li><li>Maintain accurate records of customer interactions, technical issues, and resolutions in the customer support database.</li><li>Generate reports and documentation as needed for analysis and improvement of support processes.</li></ul>Requirements:<ul><li>Education and Experience:</li><li>High school diploma or equivalent; additional education or certification in customer service or a related field is a plus.</li><li>Previous experience in a customer service or technical support role, preferably in the home security industry.</li><li>Communication Skills:</li><li>Excellent verbal and written communication skills.</li><li>Ability to convey technical information to non-technical customers in a clear and understandable manner.</li><li>Technical Proficiency:</li><li>Familiarity with home security systems, alarm systems, surveillance cameras, and smart home devices.</li><li>Ability to troubleshoot technical issues and guide customers through problem-solving steps.</li><li>Customer Focus:</li><li>Strong customer service orientation with a focus on ensuring customer satisfaction.</li><li>Ability to empathize with customers and provide solutions that meet their needs.</li><li>Adaptability:</li><li>Ability to work in a dynamic and fast-paced environment.</li><li>Willingness to learn and adapt to new technologies and procedures.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs160,000.00 per monthWork Location: In person

Customer Services Executive (US Home Security)

Atheneum

<div>
 
 
 Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading!
 
 
 
 
 
 
 
 
 
 
 Who We Are:
 
 
 
 
 
 
 Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients&rsquo; decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders.
 
 
 
 
 
 Atheneum is growing rapidly, with 500+ professionals in 11 offices across the US, South America, APAC and EMEA.
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 As an Associate, you will connect our clients with experts. Your responsibilities include:
 
 <ul>
 <li>
 
 Understanding Client Needs:
 
 Gain a deep understanding of our clients' requirements and identify relevant experts to meet those needs.
 </li>
 <li>
 
 Expert Sourcing and Onboarding:
 
 Source and onboard experts for specific projects, ensuring their engagement for future opportunities.
 </li>
 <li>
 
 Communication and Outreach Skills:
 
 Develop both internal and external communication and outreach skills, including cold calls, emails, and more.
 </li>
 <li>
 
 Adaptability:
 
 Adapt quickly to the fast-paced nature of our client-driven environment, where speed is a critical success factor.
 </li>
 <li>
 
 Client Excellence:
 
 Ensure an exceptional client experience by providing accurate expert recommendations and taking a proactive, solution-oriented approach.
 </li>
 <li>
 
 Process Expertise:
 
 Grasp Atheneum's core client delivery process and apply it effectively in your everyday work.
 </li>
 </ul>
 
 
 
 
 
 
 Profiles We Are Seeking
 
 
 
 
 We welcome applications from individuals seeking a corporate career with rapid progression. We are in search of driven, collaborative, resilient, and curious individuals who excel in communication.
 
 
 Proficiency in one or more additional European languages is highly desirable.
 
 
 
 
 
 
 
 Interview Process
 
 
 
 <ul>
 <li>
 
 1st Stage Interview:
 
 Once we have reviewed your application, we will invite you to a 45-minute first stage interview with a member of the Talent team to further understand your motivations for joining us and assess your understanding of Atheneum and the role.
 </li>
 <li>
 
 2nd Stage Interview:
 
 At stage two, you will meet with two of our first line Managers who will ask you further questions about your experience and interest in Atheneum, you will also participate in a short Case Study discussion. This interview will last approximately 60 minutes.
 </li>
 <li>
 
 3rd Stage Interview:
 
 The third and final stage interview will be with two Account Managers who will conduct a Mock Negotiation Call with you and ask you any outstanding questions the team may have. This interview will also last approximately 60 minutes.
 </li>
 </ul>
 
 
 
 
 
 Please note all interviews will be conducted via Microsoft Teams unless stipulated otherwise by a member of the Talent Team.
 
 
 
 
 
 
 
 Job requirements
 
 
 
 
 Profiles We Are Seeking:
 
 
 
 Atheneum strongly believes in the power of diversity. We are
 
 seeking target driven team players
 
 with
 
 excellent emotional intelligence, problem solving and time management skills.
 
 
 <ul>
 <li>
 Bachelors Degree with majors in Business/ Economics/ Marketing
 </li>
 <li>
 Goal oriented, driven, and highly motivated to succeed &amp; take on challenges
 </li>
 <li>
 Excellent time management and prioritization skills
 </li>
 <li>
 We welcome applications from anyone looking for a career in a corporate role that offers fast progression.
 </li>
 <li>
 We are looking for driven, collaborative, resilient, curious individuals who are excellent communicators.
 </li>
 <li>
 Fluency in English is essential, fluency in additional languages is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Company sponsored team events
 </li>
 <li>
 Health insurance
 </li>
 <li>
 EOBI (Employee Old Age Benefit Insurance)
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Internal SWAP program
 </li>
 <li>
 Training and mentorship program
 </li>
 </ul>
 
 
 
 
 Here at Atheneum, diversity and inclusion is not just part of our culture, it is ingrained in our DNA. We do not discriminate in any way when assessing applications.
 
</div>

Associate, Client Services

Analytica-data

We are a U.S.-based Brokerage Company providing reliable services across the country. Our team handles nationwide operations with a focus on transparency, efficiency, and customer satisfaction.Job Responsibilities<ul><li>Make 15&ndash;20 inbound/outbound sales calls per day.</li><li>Contact warm leads provided directly by the company no cold calling required.</li><li>Explain services, pricing, and shipment details to potential customers.</li><li>Convert assigned leads into successful bookings.</li><li>Maintain clear communication and follow-up with clients until deal closure.</li><li>Keep call records and update booking information in the system.</li><li>Deliver professional customer service that aligns with company standards.</li></ul>What We Offer&middot; Commission: Highly Attractive<ul><li>No sales targets or pressure performance-based earnings</li><li>Commissions paid on each successful booking</li></ul>Requirements<ul><li>6 months to 1-year experience as a US or UK based sales executive.</li><li>Excellent communication skills (English preferred).</li><li>Ability to handle inbound/outbound calls professionally.</li><li>Strong persuasion and negotiation skills.</li><li>Basic understanding of sales or customer service (experience in brokerage preferred but not mandatory).</li><li>Positive attitude and willingness to learn.</li></ul>Work Environment<ul><li>Supportive team with growth opportunities.</li><li>Leads provided by the company &mdash; no external lead generation required.</li><li>Training will be provided.</li><li>Time: 7:30 PM &ndash; 4:30 AM</li></ul>Why Join Us?<ul><li>Stable basic salary + extremely high earning potential</li><li>Long-term growth opportunities</li><li>Transparent payout structure</li><li>Work with a reputable U.S.-based brokerage firm</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Executive - EST

Explore 1447+ Customer support associate in Lahore this December. Find roles across top companies and apply now to boost your career.

1447 customer support associate jobs IN Lahore

BPO Associate (Data Entry / Data Processing)

Customer Support Representative (Females & Freshers Only)

Customer Support Specialist – Afternoon & Night Shifts

BPO Associate (Data Entry / Data Processing)

Customer Services Executive (US Home Security)

Associate, Client Services

Customer Support Executive - EST