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Physicians Revenue Group

Tekboox, a US-based IT solutions company, is hiring an IT Support Associate to provide day-to-day IT support, troubleshoot issues, maintain systems, and assist in ensuring smooth IT operations.Responsibilities: &middot; Provide first-level support to end users for hardware, software, and network issues. &middot; Troubleshoot problems such as system slowdowns, connectivity issues, and application errors. &middot; Assist with password resets, email access, and printer-related issues. &middot; Install, configure, and update operating systems, software, and security patches. &middot; Set up laptops, desktops, and mobile devices for employees. &middot; Perform routine checks to ensure hardware and systems run efficiently. &middot; Support basic LAN/Wi-Fi troubleshooting and network printer setup. &middot; Create, manage, and disable user accounts in Active Directory or similar platforms. &middot; Ensure proper access rights and permissions as per company policy. &middot; Follow IT security practices including antivirus, backups, and safe usage policies. &middot; Log support requests and resolutions in the helpdesk system. &middot; Maintain IT inventory of devices, licenses, and accessories. &middot; Document troubleshooting steps and standard procedures. &middot; Collaborate with senior IT staff for escalated issues and provide guidance to users.Requirements: &middot; Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent experience). &middot; 6 months &ndash; 1 year of IT support experience (internship or professional). &middot; Basic knowledge of Windows OS, networking fundamentals, and troubleshooting. &middot; Familiarity with Active Directory, Microsoft 365, or similar platforms. &middot; Strong problem-solving, communication, and customer service skills.Job Location &amp; Timing: Location :DHA Y Block Lahore Timing :Night Shift 6pm to 3am (Onsite 5days a week) Interested apply Saddam.hussain@tekboox.comJob Type: Full-timeWork Location: On the road

IT Support Associate

Live Support Ltd

Customer Support Executives (E-commerce) &mdash; EST Shift &mdash; GulbergLocation: Gulberg (on-site)Shift Time Zone: ESTOpen Positions: 5Compensation: Competitive salaryAbout the RoleWe are hiring Customer Support Executives to deliver high-quality service for e-commerce customers. You will handle live chat, email, and other support channels, follow clear SOPs, and help improve customer satisfaction and retention.Key ResponsibilitiesRespond to customer inquiries via chat and email with accuracy and empathyTroubleshoot order, billing, and product issues using internal tools and SOPsMaintain response time, quality, and CSAT targets (KPIs)Document interactions, escalate issues appropriately, and suggest process improvementsRequirementsFluent English (spoken and written) with minimal to no errors; this is a graded quality criterionBackground in Customer Service is a must and in e-commerce is a plusAvailability for five paid training days per weekReliability, attention to detail, and a problem-solving mindsetComfortable working on an EST scheduleTraining, Quality, and KPIsNew hires complete a paid training program (5 days per week)You must meet defined quality standards and KPIs within 30 days of training; failure to do so may result in backfilling the roleEnd-of-training assessment:If you do not pass, you will receive 3 additional days of training and a re-testFailure of the second test means you will not be hiredHow to ApplySend your resume to zishaan.khaan00@gmail.com with the subject line:Application &mdash; Customer Support Associate (EST) &mdash; [Your Name]Optional: include a short paragraph (4&ndash;5 sentences) describing a time you turned an unhappy customer into a satisfied one.Job Type: Full-timePay: Rs80,000.00 - Rs95,000.00 per monthWork Location: In person

Support Executives (E-commerce) — EST Shift — Gulberg

Techbridge Consultancy Services

Job OverviewWe are seeking an enthusiastic and tech-savvy Customer Support Representative (female candidates preferred) to join our dynamic team. The ideal candidate will have excellent communication skills, a customer-first approach, and a strong work ethic. This role is best suited for individuals who are empathetic, adaptable, and comfortable using technology to deliver outstanding support experiences.Position Details<ul><li>Experience: 1&ndash;2 year in a relevant field (Freshers with strong communication skills are welcome)</li><li>Qualification: Intermediate or Bachelor&rsquo;s degree</li><li>Job Type: Full-time</li><li>Working Hours: 9:00 AM to 6:00 PM</li><li>Working Days: 6 days a week</li></ul>Key Responsibilities<ul><li>Handle customer inquiries and provide effective solutions.</li><li>Make 80&ndash;100 sales calls per day.</li><li>Maintain customer records and update information in CRM systems.</li><li>Demonstrate empathy, patience, and professionalism in every customer interaction.</li><li>Ensure high levels of customer satisfaction through excellent service.</li><li>Manage multiple tasks and prioritize effectively to meet deadlines.</li><li>Prepare and present reports as required.</li></ul>Requirements<ul><li>Excellent communication and presentation skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Familiarity with CRM systems and practices (preferred).</li><li>Proficiency in MS Office.</li><li>Strong problem-solving and interpersonal skills.</li></ul>Why Join Us?If you&rsquo;re passionate about customer service and eager to work in a fast-paced, supportive environment, apply today and become part of our dedicated team!Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative (female candidates preferred)

Aenzay Facility Management

Job Description: We are looking for a proactive Customer Support Intern who can assist in handling client queries and provide timely updates. The ideal candidate should be responsible, quick to respond, and willing to learn.Responsibilities:<ul><li>Handle customer queries through phone, chat, or email.</li><li>Reply to emails in a professional and timely manner.</li><li>Immediately update/forward issues to the concerned department.</li><li>Assist with documentation and record keeping.</li><li>Support the team in day-to-day customer service operations.</li></ul>Requirements:<ul><li>Fresh graduates or students are encouraged to apply.</li><li>Good written and verbal communication skills.</li><li>Basic knowledge of email handling and MS Office/Google Docs.</li><li>Ability to multitask and stay organized.</li><li>Positive attitude and willingness to learn</li></ul>Job Type: Full-timePay: Rs15,000.00 - Rs20,000.00 per monthWork Location: In person

Customer Support Intern Leading To Job (Female )

Soliton Technologies

<div>
 
 Job Description
 
 
 
 We are seeking a skilled and dedicated Client Support Specialist to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our applications, providing technical support, and delivering exceptional service to our clients. If you are passionate about technology and excel in problem-solving, we want to hear from you.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Application Monitoring: Regularly monitor and maintain application performance to ensure smooth and efficient operation.
 </li>
 <li>
 Technical Support: Provide first-line technical support for application-related issues, responding to user-reported problems via email, phone, or ticketing systems.
 </li>
 <li>
 Troubleshooting and Diagnosis: Analyze and troubleshoot application issues, diagnose root causes, and implement solutions or workarounds.
 </li>
 <li>
 Incident Management: Manage and prioritize support tickets, ensuring timely resolution and escalating critical issues to the appropriate teams when necessary.
 </li>
 <li>
 Collaboration: Work closely with developers, system administrators, and other IT professionals to address complex issues and implement improvements.
 </li>
 <li>
 Client Interaction: Serve as the primary contact for clients, addressing inquiries, concerns, and requests promptly and professionally.
 </li>
 <li>
 Issue Resolution: Identify and resolve client issues by troubleshooting problems, providing solutions, and escalating issues when necessary.
 </li>
 <li>
 Communication: Maintain clear and effective communication with clients through phone, email, and chat.
 </li>
 <li>
 Product Knowledge: Develop a deep understanding of our products and services to provide informed support and recommendations.
 </li>
 <li>
 Training: Provide training and guidance to clients on the use of our products or services, ensuring they have the resources needed for success.
 </li>
 <li>
 Reporting: Prepare and present reports on client support metrics, including common issues, resolution times, and client satisfaction levels.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven 2 years experience in client/application support or a related technical role.
 </li>
 <li>
 Healthcare experience will be preferred.
 </li>
 <li>
 Strong problem-solving skills and the ability to troubleshoot complex issues.
 </li>
 <li>
 Excellent communication skills, with the ability to interact professionally with clients and team members.
 </li>
 <li>
 Familiarity with incident management and ticketing systems.
 </li>
 <li>
 Ability to work collaboratively with developers, system administrators, and other IT professionals.
 </li>
 <li>
 Strong organizational skills, with the ability to manage and prioritize multiple support tickets.
 </li>
 <li>
 Willingness to develop a deep understanding of our products and services.
 </li>
 <li>
 Experience providing training and support to clients is a plus.
 </li>
 <li>
 A degree in Computer Science, Information Technology, or a related field is preferred.
 
 
 </li>
 </ul>
 
 Shift Timings: Afternoon Shift, Evening Shift
 
 
 
 
 About Us:
 
 Persivia and Soliton Technologies are AI-powered HealthTech platform that enables providers, payers, and large health care International organizations to deliver personalized, value-based care. By integrating clinical and claims data, we deliver real-time insights that drive improved patient outcomes, clinical performance, and operational efficiency.
 
 
 Role Code:
 
 #ST25Q3CS
 
</div>

Client Support Specialist - US Healthcare

HR Force International

About the Role: 
We are looking for a detail-oriented and proactive SaaS Product Associate to join our Fintech/KYC product team. The ideal candidate will play a key role in supporting product lifecycle activities, gathering customer and market feedback, and ensuring smooth coordination between product, engineering, compliance, and business teams. This role is ideal for someone passionate about regtech, compliance, and digital identity verification solutions.
 
Key Responsibilities: 
<ul>
<li>Assist the product team in defining and refining requirements for SaaS Fintech/KYC solutions.</li>
<li>Collaborate with cross-functional teams (engineering, sales, compliance, support) to ensure timely product delivery.</li>
<li>Conduct competitor and market research to support product roadmap decisions.</li>
<li>Prepare and maintain product documentation, user guides, and training material.</li>
<li>Gather and analyze customer feedback to identify areas for improvement.</li>
<li>Support testing and quality assurance of new product features before release.</li>
<li>Assist in product demos, client onboarding, and post-launch monitoring.</li>
<li>Ensure compliance with fintech/KYC industry standards and evolving regulatory requirements.</li>
</ul>
Requirements: 
<ul>
<li>Bachelor’s degree in Business, Computer Science, IT, or related field.</li>
<li>1–3 years of experience in product support, product associate, or business analysis role (preferably SaaS/Fintech/Regtech).</li>
<li>Basic understanding of KYC/AML processes, digital identity verification, and compliance frameworks.</li>
<li>Strong analytical and documentation skills.</li>
<li>Excellent communication and collaboration abilities.</li>
<li>Comfortable working in a fast-paced SaaS product environment.</li>
</ul>

SaaS Product Associate - Fintech/KYC

OneClout

Company: OneClout Location: OPF Housing Society, Lahore (Onsite) Job Type: Full-time|About the RoleWe are looking for a motivated and ambitious Associate Business Developer to join our team at OneClout. This is an excellent opportunity for fresh graduates or individuals at the start of their careers to gain hands-on exposure in business development, client engagement, and market research.Key Responsibilities<ul><li>Identify and explore potential clients and business opportunities.</li><li>Conduct market research to understand industry trends and customer needs.</li><li>Assist in preparing proposals, presentations, and client documentation.</li><li>Collaborate with internal teams to support client requirements.</li><li>Maintain accurate records of leads, opportunities, and client interactions.</li></ul>Who We&rsquo;re Looking For<ul><li>Education: Fresh graduate in Business, Marketing, or a related field.</li><li>Experience: 0-1 year (internship or basic exposure preferred).</li><li>Strong written and verbal communication skills.</li><li>Good interpersonal and presentation abilities.</li><li>Proactive, eager to learn, and a team player.</li></ul>Why Join Us?<ul><li>Gain practical experience in client acquisition and relationship building.</li><li>Work in a collaborative, supportive environment.</li><li>Growth opportunities within the Business Development department.</li></ul>How to ApplySend your updated CV to careers@oneclout.com with the subject line &ldquo;Associate Business Developer &rdquo;.Job Type: Full-timeWork Location: In person

Associate Business Developer

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