customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

customer sales representative Jobs in Lahore

customer sales representative

customer support associate

AAT Technologies

Job SummaryWe are looking for a motivated and customer-focused CSR Intern to join our Customer Support team. This internship offers hands-on experience in handling customer inquiries, resolving issues, and learning professional communication skills while supporting daily customer service operations.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, or social media.</li><li>Assist customers with product or service information.</li><li>Record and update customer interactions in the CRM system.</li><li>Escalate complex issues to senior team members when necessary.</li><li>Follow up with customers to ensure issues are resolved.</li><li>Maintain accurate records of customer feedback and complaints.</li><li>Support the team in achieving customer satisfaction goals.</li><li>Perform other administrative and customer support tasks as assigned.</li></ul>Requirements<ul><li>Currently pursuing or recently completed a Bachelor's degree (Business, Marketing, Communications, or a related field preferred).</li><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and problem-solving abilities.</li><li>Basic computer proficiency (MS Office, Google Workspace).</li><li>Willingness to learn CRM tools and customer support processes.</li><li>Positive attitude, patience, and a customer-first mindset.</li><li>Ability to work independently and as part of a team.</li></ul>Pay: Up to Rs30,000.00 per monthWork Location: In person

Customer Support Representative (Intern)

Accountax Accounting & Taxation Services

Business Development Associate &mdash; Accountax (Lahore Office)About the Role Accountax, a UAE-based Audit and Tax Services firm with back-office operations in Lahore, is hiring a Business Development Associate to support our sales and growth initiatives. This is an excellent entry point for early-career professionals looking to build a career in B2B sales, client communication, and lead generation &mdash; with direct exposure to our UAE client base and mentorship from our Business Development Manager.Key Responsibilities<ul><li>Conduct market research to identify potential clients and business opportunities</li><li>Generate leads through cold calling, email outreach, LinkedIn networking, and referrals</li><li>Reach out to prospective clients to introduce Accountax's services</li><li>Schedule meetings, calls, and presentations with potential clients</li><li>Follow up with prospects to maintain engagement and move opportunities forward</li><li>Support the sales team in closing deals and managing client communications</li><li>Track and report progress on lead generation and sales activities</li></ul>Requirements<ul><li>0&ndash;2 years of experience in sales, business development, customer service, or a related field</li><li>Fresh graduates with strong communication skills are encouraged to apply</li><li>Strong verbal and written communication skills in English</li><li>Basic understanding of sales processes and client relationship management</li><li>Self-motivated, target-driven, and eager to learn</li></ul>Education<ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field</li><li>Relevant internships in sales, marketing, or customer engagement are a plus</li></ul>What We Offer<ul><li>Fixed salary of Rs 40,000&ndash;45,000/month plus performance-based incentives</li><li>Direct mentorship and structured onboarding from our BD Manager</li><li>Exposure to international (UAE) clients and cross-border business development</li><li>Clear career progression path within the sales function</li></ul>Industry: Accounting &amp; Taxation Services (UAE-based firm, Lahore back-office) Work Mode: On-site &mdash; Johar Town, Lahore Working Hours: Monday&ndash;Saturday, 10:00 AM &ndash; 7:00 PMPay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Business Development Associate - Accountaxuae (Lahore Office)

CureMD

<div>Job Overview:
CureMD is looking for an Implementation Associate to join our Implementation team. This role is ideal for someone who is detail-oriented, collaborative, and interested in building a career in healthcare technology, client onboarding, and end-user training. The Implementation Associate will support implementation projects by assisting senior implementation staff, developing expertise in CureMD&rsquo;s full suite of products and services, delivering workflow-specific end-user training, and helping ensure successful client onboarding. The role requires strong communication skills, accuracy, ownership, the ability to build strong client relationships, and a passion for teaching and project management in a fast-paced, deadline-driven environment.
Job Responsibilities:<ul><li>
Develop and conduct high-quality remote training sessions with new and existing clients.</li><li>
Assess individual and group training needs and effectively customize training agendas and content to address areas of concern.</li><li>
Ensure that customers achieve training objectives within set timelines.</li><li>
Perform issue identification, escalation, and resolution for issues encountered during the implementation process.</li><li>
Update training materials to incorporate new product features.</li><li>
Conduct demonstrations to familiarize customers with new product features.</li><li>
Perform system configurations and customizations.</li><li>
Complete assigned project deliverables.</li><li>
Continually identify and define operational issues, and best configure the system to remedy them.</li><li>
Document customer feature requests for product development.</li><li>
Actively participate in the improvement of training programs and materials.</li></ul>
Qualifications:<ul><li>
Bachelor's Degree (Healthcare Administration, Business, Engineering, Computer Science, or Communications preferred).</li><li>
Experience in EMR/EHR training or implementation is a plus.</li><li>
Working knowledge of physician billing, clinical, and operational workflows for both in-patient and out-patient settings is a plus.</li><li>
Sound analytical and problem-solving skills.</li><li>
Strong computer literacy and the comfort, ability, and desire to advance technical knowledge and understand industry standards.</li><li>
Excellent verbal and written communication skills.</li></ul>
Compensation and Benefits:
Financial:<ul><li>
Competitive salary and bi-annual bonus.</li><li>
Fast track and uncapped career growth for high performers.</li><li>
Company-sponsored vehicle financing (car and bike).</li><li>
Interest-free loans.</li><li>
Provident Fund: CureMD matches up to 8% of your base salary.</li></ul>
Health and Wellness:<ul><li>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</li><li>
Hospital treatment monitoring by company doctors.</li><li>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</li><li>
Exclusive health benefits and discounts at top class clinics and labs.</li></ul>
Supportive Workplace:<ul><li>
Pick-up and drop-off services for female employees.</li><li>
In-house daycare facility.</li><li>
In-house gym and recreational area to unwind.</li></ul>
Continued Learning:<ul><li>
Company-sponsored trainings, workshops, development programs and retreats.</li><li>
Paid specialized trainings/certifications.</li></ul>
The Difference You&rsquo;ll Make: 
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div>

Implementation Associate

Medtronic

<div>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first &mdash; developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
<h1 class="jobSectionHeader">A Day in the Life
</h1>At Medtronic, we are committed to improving healthcare and patient outcomes worldwide. As an Associate Credit Services Representative, you will play an important role in supporting collection and recovery activities across customer accounts. You will work closely with internal stakeholders and external collection agencies to help reduce overdue balances, improve cash recovery, and maintain healthy customer accounts.
 
 
This position offers an excellent opportunity for an early-career professional to gain experience in credit and collections within a global healthcare technology company. You will be part of an international team and contribute directly to business performance through effective collection coordination and account management. For this hybrid role, you will be expected to be based in Lahore.
Responsibilities may include the following and other duties may be assigned:
<ul><li>Support collection activities for assigned customer accounts
</li><li>Coordinate and monitor external collection agencies to ensure timely collection actions
</li><li>Follow up with collection partners on recovery progress, disputes, and action plans
</li><li>Review overdue accounts and support escalation of high-risk customers
</li><li>Maintain accurate records of collection activities, agency updates, and customer communications
</li><li>Collaborate with internal stakeholders to resolve outstanding balances and collection issues
</li><li>Prepare collection performance reports, aging analysis, and recovery updates
</li><li>Ensure compliance with company policies, documentation requirements, and audit standards.
</li></ul>Required Knowledge and Experience:
<ul><li>Bachelor&rsquo;s degree in Finance, Accounting, Business Administration, or a related discipline
</li><li>Up to 5 years of experience in collections, accounts receivable, customer service, or finance operations, with interpersonal skills and significant diplomacy, ideally gained in debt collection or customer service within an international organization
</li><li>Fluent in English, both written and verbal
</li><li>Proficiency in Microsoft Excel, SAP, and Microsoft Office applications, including the ability to analyze data and work with dashboards and performance reports
</li><li>Strong analytical, organizational, and problem-solving skills
</li><li>Strong communication and stakeholder management skills
</li>Previous experience working with collection agencies, SAP, or other ERP (Enterprise Resource Planning) systems would be an advantage. Knowledge of collection processes and recovery management is also desirable. 
<li>
</li></ul>Physical Job Requirements
 
 
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
&zwnj;
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind: 
 
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. 
 
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. 
 
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. 
 
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com .
&zwnj; 
<h1 class="jobSectionHeader">Benefits &amp; Compensation
</h1>Medtronic offers a competitive Salary and flexible Benefits Package
 
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. 
 
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).</div>

Associate Credit Services Representative

<div>Job Overview:
We are seeking a motivated and dynamic Associate - HR Business Partner to join our HR team. In this role, you will play a pivotal part in aligning HR strategies with our organizational goals, ensuring that our people initiatives effectively support the business's growth and success. You will be instrumental in fostering a positive work environment through effective employee relations, supporting talent management processes, and contributing to organizational development efforts.
Job Responsibilities:<ul><li>
Collaborate with the HRBP team to build and maintain strong relationships with business leaders and department leaders, ensuring a clear understanding of their HR needs.</li><li>
Assist in implementing HR strategies that align with overall business objectives and support departmental requirements.</li><li>
Support the management of employee relations issues by offering guidance to both employees and managers.</li><li>
Conduct exit interviews and analyze feedback to identify trends and areas for enhancement, helping to improve the overall employee experience.</li><li>
Help facilitate onboarding and orientation programs for new hires to ensure a smooth transition into the organization.</li><li>
Aid in the performance appraisal process by providing tools and resources to managers and employees to promote effective performance evaluation.</li><li>
Support training and development initiatives aimed at enhancing employee skills and competencies for career growth.</li><li>
Maintain accurate employee records and ensure proper HR documentation to support compliance and operational efficiency.</li><li>
Build credibility through effective communication and relationship-building skills while representing HR positively and professionally.</li><li>
Support initiatives that foster a positive organizational culture at CureMD, promoting employee engagement and well-being.</li><li>
Assist in managing change by effectively communicating with employees and addressing their concerns throughout transitions.</li><li>
Support the HRBP team in executing strategic initiatives and projects, participating in various HR projects as assigned.</li><li>
Contribute to the implementation of HR policies and ensure adherence to labor laws and regulations, minimizing organizational risk.</li></ul> 
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>
Previous 0-1 year of experience or internship in HR is preferred.</li><li>
Excellent communication and interpersonal skills.</li><li>
Strong understanding of HR practices and labor laws.</li><li>
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS systems.</li><li>
Strong analytical and problem-solving skills.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to work on-site (Hybrid Shift).</li></ul>
Compensation and Benefits:
Financial:<ul><li>
Competitive salary and bi-annual bonus.</li><li>
Fast track and uncapped career growth for high performers.</li><li>
Company-sponsored vehicle financing (car and bike).</li><li>
Interest-free loans.</li><li>
Provident Fund: CureMD matches up to 8% of your base salary.</li></ul>
Health and Wellness:<ul><li>
In-house clinic with a team of certified male and female doctors with 24/7 telemedicine service.</li><li>
Hospital treatment monitoring by company doctors.</li><li>
Comprehensive health coverage for your immediate family (outpatient, inpatient, maternity and parents' inpatient).</li><li>
Exclusive health benefits and discounts at top class clinics and labs.</li></ul>
Supportive Workplace:<ul><li>
Pick-up and drop-off services for female employees.</li><li>
In-house daycare facility.</li><li>
In-house gym and recreational area to unwind.</li></ul>
Continued Learning:<ul><li>
Company-sponsored trainings, workshops, development programs and retreats.</li><li>
Paid specialized trainings/certifications.</li></ul>
The Difference You&rsquo;ll Make: 
 
At CureMD, every role, whether senior or junior, plays a pivotal part in transforming healthcare. By joining our innovative team, you&rsquo;ll contribute to groundbreaking technology that directly impacts patient care, enhances healthcare efficiency, and saves lives globally. Your skills and passion will drive meaningful change, helping us deliver solutions that support healthcare professionals in critical, real-time settings. Together, we&rsquo;re not just advancing technology &mdash; we&rsquo;re making a tangible difference in people&rsquo;s lives. Together, let&rsquo;s save lives.</div>

Associate HR Business Partner - Services

Devsinc

<div>
 We are seeking a creative and skilled
 
 Associate Video Editor &amp; Videographer
 
 to join our marketing and content team. The ideal candidate will be responsible for managing the complete content production process, from planning and shooting to editing and delivering high-quality videos. You should have a strong eye for storytelling, excellent editing skills, and a passion for creating engaging content across digital platforms.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Handle end-to-end video production, including pre-production, filming, editing, and final delivery
 </li>
 <li>
 Produce engaging content such as documentaries, short films, promotional videos, interviews, and social media reels
 </li>
 <li>
 Capture high-quality video footage using professional camera equipment
 </li>
 <li>
 Edit videos using industry-standard software while ensuring high production quality
 </li>
 <li>
 Apply transitions, motion graphics, color correction, sound design, and visual effects where appropriate
 </li>
 <li>
 Collaborate with the marketing and creative teams to develop compelling visual content aligned with brand guidelines
 </li>
 <li>
 Organize and maintain video assets, raw footage, and project files
 </li>
 <li>
 Stay updated with the latest video production trends, editing techniques, and social media content formats
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Required Skills
 
 
 
 <ul>
 <li>
 Exceptional video editing and storytelling skills. Experience: 2-3 years
 </li>
 <li>
 Strong videography and camera handling experience
 </li>
 <li>
 Proficiency in Adobe Premiere Pro and Adobe After Effects
 </li>
 <li>
 Familiarity with CapCut, Adobe Photoshop, and Canva
 </li>
 <li>
 Basic understanding of lighting, framing, audio recording, and video composition
 </li>
 <li>
 Ability to manage multiple projects while meeting deadlines
 </li>
 <li>
 Creative mindset with strong attention to detail
 </li>
 <li>
 Experience with DaVinci Resolve for color grading and editing
 </li>
 <li>
 Knowledge of Adobe Illustrator and Adobe InDesign is a plus
 </li>
 <li>
 Experience producing content for YouTube, Instagram, LinkedIn, and other digital platforms
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree is preferred
 </li>
 <li>
 Skills, portfolio, and hands-on experience will be prioritized over academic qualifications
 </li>
 <li>
 A strong portfolio showcasing documentaries, short films, reels, or other creative video projects is required
 </li>
 </ul>
</div>

Video Editor

Instacare Technologies

InstaCare is looking for a Customer Support Team Lead (B2C) to lead our patient support operations and ensure an excellent experience for patients through calls and WhatsApp. The ideal candidate will guide the support team, maintain service quality, and help improve lead conversion.Responsibilities<ul><li>Lead and support the Patient Support team in daily operations.</li><li>Ensure all incoming patient calls are attended promptly.</li><li>Ensure all WhatsApp inquiries are responded to in a timely and professional manner.</li><li>Be part of the assigned shift and assist patients when required.</li><li>Prepare and manage team shift rosters.</li><li>Ensure proper shift coverage and smooth daily operations.</li><li>Support the team in converting patient inquiries into successful appointments.</li><li>Handle escalated patient concerns professionally.</li><li>Ensure punctuality, discipline, and compliance with company SOPs.</li><li>Guide and support team members whenever required.</li></ul>Requirements<ul><li>Bachelor's degree preferred.</li><li>Minimum 2 years of experience in Customer Support, Call Center, Customer Service, or a similar role.</li><li>Previous team handling experience will be preferred.</li><li>Strong communication, leadership, and problem-solving skills.</li><li>Comfortable working in rotational shifts and a 6-day work week.</li><li>Basic knowledge of Microsoft Office and CRM systems will be an advantage.</li></ul>How to Apply:Apply directly via Indeed Easy Apply or send your CV to:hrmanagerinstacare@gmail.comSubject: Customer Support Team LeadPay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Team Lead

Explore 100+ Customer support associate in Lahore this August. Find roles across top companies and apply now to boost your career.