customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support executive Jobs in Lahore

customer support executive

technical support engineer Jobs in Lahore

technical support engineer

call center representative Jobs in Lahore

call center representative

customer support associate

Oxford Management Consultancy

Job Description: Technical Support &amp; Product Documentation Associate (GRC-Aligned)Position: Technical Support &amp; Documentation AssociateDepartment: GRC + DEV &amp; ENGLocation: Lahore (Office-Based)Employment Type: Full-TimeRole OverviewAHK Solutions is seeking a technically skilled and detail-oriented Technical Support &amp; Documentation Associate to assist in the creation, organization, and maintenance of product-related technical documents &mdash; such as HLDs (High-Level Designs), LLDs (Low-Level Designs), network diagrams, data flow maps, and other compliance-relevant artifacts.This role bridges technical engineering and GRC (Governance, Risk &amp; Compliance), ensuring that our documentation aligns with ISO 27001 and SOC 2 security and compliance requirements.Key Responsibilities<ul><li>Work closely with developers, business analysts, and the GRC team to document product architecture, data flows, integrations, and system dependencies.</li><li>Create and maintain HLDs, LLDs, technical specifications, and configuration guides for all major components of the platform.</li><li>Assist GRC in preparing evidence and technical records required for ISO 27001 and SOC 2 audits (e.g., change logs, access control lists, backup configurations).</li><li>Support incident response documentation, asset inventory updates, and change management records.</li><li>Develop clear, version-controlled documentation using AHK&rsquo;s standardized templates and naming conventions.</li><li>Coordinate with IT/Engineering to gather screenshots, logs, and technical proofs for GRC evidence tracking.</li><li>Support user access reviews, system hardening documentation, and data classification mapping.</li><li>Provide occasional Level-1 technical support to internal teams for system documentation or evidence gathering.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Strong understanding of technical documentation, diagrams (Visio, Lucidchart, Draw.io), and version control.</li><li>Familiar with cloud environments (Azure/AWS) and DevOps or system infrastructure concepts.</li><li>Basic understanding of information security standards (ISO 27001, SOC 2) preferred.</li><li>Excellent written English and attention to detail.</li><li>Ability to work cross-functionally with GRC, development, and QA teams.</li><li>Proficient in Microsoft Office / 365 tools and SharePoint documentation practices.</li></ul>Preferred (Nice to Have)<ul><li>Exposure to HLD/LLD preparation or system architecture diagrams.</li><li>Familiarity with risk assessment, control mapping, or compliance evidence collection.</li></ul>Job Type: Full-timeWork Location: In person

Technical Support & Product Documentation Associate (GRC-Aligned)

Gigalabs (Pvt) ltd

Job BriefEmployment Type: Onsite, Full Time Timings: 12:00-9:00 pm Location: Johar town G4, LahoreKey Responsibilities:<ul><li>Validate incoming customer requests, data, and documentation to ensure accuracy and completeness.</li><li>Create, assign, and manage support tickets using the ticketing system.</li><li>Track and monitor ticket status to ensure timely resolution within SLA.</li><li>Collaborate with technical and business teams to resolve issues efficiently.</li><li>Communicate updates and resolutions to customers in a clear and professional manner.</li><li>Identify recurring issues and escalate to relevant teams for long-term solutions.</li><li>Maintain accurate records of validations, escalations, and ticket resolutions</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, or related field (or equivalent experience).</li><li>Strong attention to detail and ability to validate data accurately.</li><li>Excellent communication (written and verbal) and interpersonal skills.</li><li>Ability to multitask and prioritize workload in a fast-paced environment.</li><li>Problem-solving mindset with strong customer service orientation.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Executive (Fresh Graduates)

GSG Technology Co

We are a US-based company focused on fostering strong, collaborative workplace cultures. As our operations expand, we&rsquo;re seeking an enthusiastic Customer Support Representative to join our Lahore team.This position emphasizes client engagement and retention, where you&rsquo;ll interact with executives, understand their needs, offer customized solutions, and schedule meetings for our senior leadership team.Position Overview:<ul><li>Job Type: Full-time</li><li>Shift: Night (5:00 PM&ndash;2:00 AM PST)</li><li>Work Days: Monday to Friday (Weekends Off)</li><li>Location: Lahore (Applicants must be able to commute or relocate before joining)</li></ul>Key Responsibilities:<ul><li>Conduct outbound calls to a curated list of C-level executives</li><li>Maintain accurate records of leads in CRM or Google Drive, scheduling appointments as needed</li><li>Build and maintain strong, long-term client relationships through exceptional service</li><li>Use CRM systems, scripts, and other tools efficiently</li><li>Meet performance metrics and customer satisfaction targets consistently</li><li>Attend training sessions to enhance knowledge and skills</li><li>Communicate professionally with clients and internal teams</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills</li><li>Basic computer skills and familiarity with customer service tools</li><li>Ability to work independently as well as collaboratively</li><li>Fresh graduates or those with up to 6 months of experience are welcome</li></ul>Benefits:<ul><li>Competitive salary plus commission (paid in US Dollars)</li><li>Supportive, team-oriented work environment</li><li>Opportunities for career growth and development</li><li>Access to professional digital coaching</li></ul>Location Requirement:<ul><li>Preference for Lahore-based candidates</li><li>Must be able to reliably commute or relocate before starting</li></ul>If you&rsquo;re motivated to build your career in a fast-paced, US-based environment and are comfortable working a night shift, we encourage you to apply!Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Representative – Lahore (Night Shift)

WBM Technologies

Urgent Hiring in USA Call Center!!! If you are a Young Energetic Individual with good English communication, Computer Handling Skills, Neutral Accent, and a Bachelor&rsquo;s/ Intermediate, send you CV. Inbound/outbound Campaign.<ul><li>Delivering scripted talks that describe the company&rsquo;s products or services to Customer service potential customer.</li><li>Explaining products and product prices</li><li>Keeping track of customers that have been contacted and those who do not want to be contacted in the future</li><li>Following up on previous customers for potential sales.</li><li>Maintaining records of customer contacts.</li><li>To generate quality leads that result in sales.</li><li>Less than 30 year Candidates can apply</li></ul>Skill Qualifications:<ul><li>Focus on sales results during a set scheduled earnings period for the company.</li><li>Must know how to manage time when speaking to many customers in a day.</li><li>Customer service skills mean understanding customer needs and behaviors as well as responding appropriately to a customer&rsquo;s questions or concerns.</li></ul>Benefits:<ul><li>Fixed Salary + Sales Commission</li><li>Paid Leaves</li><li>Yearly Increment Growth Opportunity</li><li>Salary range 25K to 100K Plus commission would be given.</li></ul>Job Types:<ul><li>Full-time</li><li>Internship</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Support Representative (Night Shift)

Cutera

Key Responsibilities:<ul><li>Contact clients after their appointments to gather genuine feedback about services, staff, and overall experience.</li><li>Record and organize all feedback data systematically in the CRM or designated system.</li><li>Identify and escalate negative feedback or service concerns to management for prompt resolution.</li><li>Maintain a professional, empathetic, and courteous approach while dealing with clients.</li><li>Coordinate with clinic teams to verify and follow up on client complaints or queries.</li><li>Suggest improvements based on recurring feedback trends.</li><li>Ensure confidentiality and integrity of client information at all times.</li><li>Contribute to enhancing the brand image by ensuring client satisfaction and loyalty.</li></ul>Requirements:<ul><li>Education: Minimum Intermediate; Bachelor&rsquo;s degree preferred.</li><li>Experience: 6 months &ndash; 1 year of experience in customer service, feedback handling, or telemarketing (preferably in the healthcare/aesthetic industry).</li><li>Skills:</li><li>Excellent communication and interpersonal skills.</li><li>Strong listening and problem-solving abilities.</li><li>Proficiency in MS Office and basic data entry.</li><li>Fluency in English and Urdu (spoken and written).</li><li>Professional and positive attitude.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

CSR (female) - Johar town

Grand City

Key Responsibilities:1. Inbound and Outbound Calls&middot; Handle inbound calls from customers regarding payment due dates, account status, and recovery-related inquiries.&middot; Make outbound calls to clients for payment reminders, settlement discussions, and overdue balance recovery.&middot; Engage with customers who are in arrears, offering solutions and payment plans to bring their accounts up to date.&middot; Provide information about ongoing real estate projects, payment plans, and relevant offers.2. Queries Resolution&middot; Resolve customer queries related to their real estate investments, payment status, and account balances.&middot; Explain payment options, penalties, payment schedules, and any related terms and conditions.&middot; Assist clients in understanding their payment history, making necessary adjustments if applicable.&middot; Address and resolve client disputes related to payments, fees, and recovery processes.3. WhatsApp Communication Management&middot; Manage WhatsApp accounts for sending payment reminders, discount offers, and promotional messages.&middot; Share payment options, deadlines, and recovery information through WhatsApp to keep clients informed.&middot; Send voice notes to clients, explaining payment issues or offering personalized recovery solutions.&middot; Use WhatsApp to build better client relationships and encourage timely payments.4. Payment Sharing and Account Statements&middot; Generate and send payment statements to clients upon request and ensure timely delivery of all necessary documents.&middot; Share information on outstanding payments, payment history, and outstanding balances with customers.&middot; Assist clients in understanding their financial position with Grand City and help clarify any discrepancies.5. Payment Recovery &amp; Settlements&middot; Facilitate discussions with customers on overdue payments and provide clear options for settling debts.&middot; Offer flexible payment plans or settlement options to clients in arrears, ensuring a smooth recovery process.6. Data Entry and Documentation&middot; Accurately document all customer interactions, ensuring details are recorded in the customer management system.&middot; Maintain up-to-date client records, noting payment status, outstanding amounts, and communication history.&middot; Ensure that all communications (calls, WhatsApp messages, emails) are logged appropriately.7. Compliance and Reporting&middot; Maintain confidentiality of customer data and financial information at all times.&middot; Report daily progress on recovery targets, call outcomes, and payment statuses to management.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Recover Call Center Agent

Q-Real Estate (Pvt.) Ltd.,

Retail Sales Associate Apparel Outlet, Bahria Orchard LahoreWe are excited to announce an opening for a Retail Sales Associate at our newly opening Apparel Outlet in Bahria Orchard, Lahore. If you're passionate about retail and have a knack for customer service, we would love to hear from you!Key Responsibilities:<ul><li>Provide excellent customer service and product knowledge</li><li>Assist in store merchandising and maintaining a clean store environment</li><li>Meet and exceed sales targets</li><li>Handle customer queries, exchanges, and returns professionally</li></ul>Requirements:<ul><li>Minimum qualification: Matric or equivalent</li><li>Prior retail experience is required</li><li>Presentable and well-groomed</li><li>Strong communication skills</li><li>Female candidates are encouraged to apply</li><li>Candidates residing near Bahria Orchard are preferred</li></ul>How to Apply: Interested candidates can send their CVs at hr@qrealestate.pkJob Type: Full-timeWork Location: In person

Retail Sales Associate

Explore 1431+ Customer support associate in Lahore this October. Find roles across top companies and apply now to boost your career.