sales coordinator

sales engineer

sales consultant

sales associate

business consultant

customer support consultant

<div>
 
 Viu MENA is looking for a
 
 Customer Support Executive
 
 to join our team!
 
 
 
 
 
 If you have experience in the
 
 streaming industry
 
 , know your way around
 
 Zendesk
 
 and social media management tools &mdash;
 
 experience with Braze CRM is a strong plus
 
 &mdash; we&rsquo;d love to hear from you!
 
 
 
 
 
 We&rsquo;re looking for someone with a
 
 positive, energetic attitude
 
 and a passion for delivering great customer experiences.
 
 
 
 
 
 
 Your Role
 
 
 <ul>
 <li>
 Customer Support: Respond to customer queries promptly and engage with them using social media channels; collaborate across departments and technical team to address customers issues and complaints
 </li>
 <li>
 Social Media Monitoring: Monitor customer complaints on social media and provide assistance as needed
 </li>
 <li>
 Feedback Sharing: Share relevant customer feedback to contribute to the improvement of our offerings
 </li>
 <li>
 Multi-channel Management: Manage customer conversations across social media and all support channels.5. 6. 7. 8. Ensure Seamless Customer Experience: Drive a positive and seamless customer experience to enhance brand sentiment
 </li>
 <li>
 Product Knowledge Mastery: Develop an in-depth understanding of our offerings to provide informative support and personalized recommendations to customers
 </li>
 <li>
 Collaborative Improvement: Collaborate with customer-success and product teams to contribute to ongoing initiatives aimed at enhancing services and customer satisfaction
 </li>
 <li>
 Record Management: Maintain accurate records of customer interactions, documenting steps taken to efficiently resolve issues
 </li>
 </ul>
 
 
 
 
 
 
 
 
 To Succeed in this Role
 
 
 <ul>
 <li>
 BSc in Business management, IT, or relevant diploma from a reputable university.
 </li>
 <li>
 2-5 years&rsquo; experience in customers-facing roles with a proven track record of delighting customers and exceeding their expectations in a similar customer service/care role. Familiarity with digital native industry is considered a plus.
 </li>
 <li>
 Excellent writing and editing skills in Arabic and English.
 </li>
 <li>
 Experience using customer service software and remote support tools.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Strong multi-tasking abilities.
 </li>
 <li>
 Proficiency in using social media channels as a customer support channel; deep knowledge of social media trends, hashtags.
 </li>
 <li>
 Collaborate efficiently with cross-functional teams, particularly the Marketing team.
 </li>
 </ul>
 
 
</div>

Customer Support Executive

Loom Collection

Admin &amp; Customer Support ExecutiveJob descriptionWe&rsquo;re Hiring: Admin &amp; Customer Support Executive &ndash; Join Loom Collection&rsquo;s Creative Team!Are you an organized, people-oriented professional ready for your next challenge with a fast-growing, design-led interiors brand? Loom Collection is looking for an Admin &amp; Customer Support Executive to join our dynamic Dubai-based team!Why Work With Us?&#10024; Join a friendly, creative, and supportive work culture&#10024; Gain hands-on experience across administration and client communication&#10024; Build your career with a rapidly expanding company&#10024; Work in a stylish, energetic studio environmentYour Responsibilities Will Include:<ul><li>Acting as the first point of contact for customer inquiries via phone, email, and other platforms</li><li>Providing clear and accurate product information to clients</li><li>Preparing accurate quotes and order information</li><li>Coordinating with sales, warehouse, and logistics teams to ensure a smooth customer journey</li><li>Handling day-to-day administrative tasks to support team operations</li><li>Occasionally assisting with studio photoshoots and events</li></ul>What We&rsquo;re Looking For:<ul><li>Good written and verbal communication skills</li><li>A warm, professional, and approachable personality</li><li>Excellent organizational and multitasking abilities</li></ul>Preferred Qualifications:<ul><li>Bachelor&rsquo;s degree</li><li>At least 1 year of experience in administration or customer service</li></ul>Position Details:<ul><li>Location: Dubai, UAE</li><li>Schedule: Full-time | 6 days per week</li><li>Start Date: Immediate start preferred</li></ul>How to Apply:If you&rsquo;re ready for a role where no two days are the same &mdash; and want to grow alongside a supportive, creative team &mdash; we&rsquo;d love to hear from you!Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Are you an immediate joiner?</li></ul>

Admin & Customer Support Executive

Al Rostamani International Exchange

<div>Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
United Diesel is specialized in commercial vehicles and is the authorized distributor of Renault Trucks, Tata Motor, Buses and Trucks. It offers complete after Sales Services and provides innovative transport solutions.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2>
</div><div>
The Customer Support Engineer will be responsible for providing advanced technical support to our customers, ensuring the resolution of complex issues, and maintaining a high level of customer satisfaction. This role requires a deep understanding of our products, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders
</div></div><div><div><h2 class="jobSectionHeader">
Job Responsibilities</h2>
</div><div><ul><li>Technical Support:
<ul><li>Provide advanced technical support to customers via phone, email, and chat.</li>
<li>Collaborate with cross-functional teams, including engineering and product management, to resolve customer issues.</li>
</ul></li><li>Customer Interaction:
<ul><li>Act as the primary point of contact for high-priority customer issues.</li>
<li>Communicate effectively with customers to understand their issues and provide timely updates.</li>
<li>Ensure a high level of customer satisfaction through professional and empathetic communication.</li>
</ul></li><li>Documentation and Knowledge Sharing:
<ul><li>Create and maintain detailed documentation of customer issues and resolutions.</li>
<li>Develop and update knowledge base articles to help customers resolve common issues.</li>
<li>Mentor and train workshop engineers to enhance their technical skills and customer service abilities.</li>
</ul></li><li>Product Feedback:
<ul><li>Gather and analyze customer feedback to identify common issues and areas for improvement.</li>
<li>Provide detailed feedback to the product development team to help improve product quality and usability.</li>
</ul></li><li>Continuous Improvement:
<ul><li>Stay up-to-date with the latest industry trends and technologies.</li>
</ul></li></ul></div></div><div><div><h2 class="jobSectionHeader">Job Requirements</h2>
</div><div><ul><li>Education:
<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering or a related field.</li>
</ul></li><li>Experience:
<ul><li>Minimum of 3 years of experience in a technical support role, preferably in a senior or lead capacity.</li>
</ul></li><li>Technical Skills:
<ul><li>Strong understanding of commercial vehicles
</li><li>Proficiency in resolving complex technical issues.</li>
</ul></li><li>Soft Skills:
<ul><li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving and analytical abilities.</li>
<li>Ability to work independently and as part of a team.</li>
<li>High level of empathy and customer focus.</li>
</ul></li></ul></div></div></div>At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.</div>

Customer Support Engineer

WORDCRAFT LEGAL TRANSLATION

Job descriptionLocation: Dubai BranchJob Type: Full-TimePosition Vacant : Customer Support Representative cum Telesales (Female)Visa Status : Candidates with the own visa are only consideredCompany Overview: Wordcraft is a dynamic and growing organization and a leading provider of translation, attestation, business setup, and PRO services in Dubai, Abu Dhabi ,Ras al khaimah and Sharjah. seeking a highly motivated and efficient Candidates to join our team.Job Summary: We are seeking a proactive Customer Support Representative cum Telesales to deliver excellent service, resolve client inquiries, and support overall customer satisfaction. Ideal candidates will have strong communication skills and a results-driven mindset. Experience in the service or business setup industry is preferred; knowledge of attestation and translation services is a plus.Key Responsibilities:<ul><li>Collaborate with all departments to support lead generation efforts specific to translation and attestation services.</li><li>Call and identify potential clients in need of document translation, attestation, and related services.</li><li>Generate and qualify new business leads through various channels (phone, email, networking, etc.).</li><li>Engage professionally with prospects to understand their requirements and present suitable service offerings.</li><li>Promote the company&rsquo;s services including translation, attestation, business setup support, visa processing, PRO services, and related documentation services.</li><li>Meet periodic targets for qualified leads and conversions.</li><li>Address client inquiries, follow up promptly, and ensure a high level of client satisfaction and engagement.</li><li>Build and maintain a strong professional reputation to encourage repeat business and referrals.</li><li>Stay up-to-date with industry trends, service updates, and competitive activities.</li><li>Collaborate closely with management to align lead generation efforts with company objectives.</li></ul>Requirements:<ul><li>Experience in lead generation or customer service, preferably in translation or attestation services.</li><li>Fluency in English,Malayalam or Hindi is a plus.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and manage time efficiently.</li><li>Target-driven with a creative approach to client engagement.</li><li>Familiar with call etiquette, customer service standards, and basic compliance related to documentation.</li><li>Self-motivated with a strong commitment to achieving goals.</li></ul>*What We Offer:<ul><li>Competitive salary with high-performance incentives</li><li>Career growth opportunities within the company.</li><li>A supportive and dynamic work environment</li><li>Comprehensive training to enhance your skills.</li></ul>Are you ready to boost your career ? Apply now! at careers@wordcraft.aeJob Types: Full-time, PermanentLocation:<ul><li>Dubai (Required)</li></ul>Job Type: PermanentPay: AED2,000.00 - AED2,500.00 per monthExperience:<ul><li>CSR: 1 year (Required)</li></ul>

Customer Support Representative cum Telesales (Female)

Black Tulip Flowers

The company provides free shared bachelor accommodation and transportation.BE or B. Tech in Civil EngineeringThe job location is Qusais, Dubai.Should have Site work and Office Administration experience.Primary duties and responsibilities:&middot; Collaborating with multidisciplinary teams to ensure the successful planning and execution of projects.&middot; Conducting site investigations and assessments to gather essential data for design and analysis.&middot; Overseeing construction activities, ensuring they align with design specifications and regulatory standards.&middot; Coordinate with project managers and teams to ensure project milestones are met.&middot; Track project progress against the schedule and provide updates to stakeholders.&middot; Identify potential delays and provide mitigation strategies.&middot; Maintain accurate records of all project documentation, including drawings, contracts, and correspondence.&middot; Ensure proper documentation standards are followed, including version control.&middot; Manage the distribution of documents to relevant stakeholders.&middot; Ensure timely dissemination of updated documents and revisions.&middot; Maintain a systematic filing system for easy retrieval of documents.&middot; Archive completed project records for future reference.&middot; Coordinate with project teams to ensure all documentation requirements are met.&middot; Liaise with subcontractors and suppliers to gather necessary documentation.&middot; Ensure that all documentation complies with company policies and regulatory requirements.Perform other duties as and when assignedJob Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Do you have office administration or customer support work experience?</li></ul>Experience:<ul><li>civil engineering work: 2 years (Required)</li></ul>Language:<ul><li>Tamil (Required)</li></ul>

Civil Engineer cum Customer Support - Tamil

apex auto garage

<ul><li>Advises customers about necessary service for routine maintenance.</li><li>Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.</li><li>Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.</li><li>Prepares a repair order showing time, cost and labor estimates for service.</li><li>Writes a brief description of the customer&rsquo;s concern on the repair order to help the technician locate the problem.</li><li>Explains the work performed and the repair order charges to the customer.</li><li>Handles customer complaints.</li><li>Schedules service appointments.</li><li>Obtains customer and vehicle data prior to arrival when possible.</li><li>Greets customers in a timely, friendly manner and obtains vehicle information.</li><li>Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.</li><li>Refers to service history, inspects vehicle, and recommends additional needed service.</li><li>Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.</li><li>Provides a complete and accurate written cost estimate for labor and parts.</li><li>Establishes &ldquo;promised time.&rdquo; Checks with dispatcher, if necessary.</li><li>Obtains customer's signature on repair order; provides customer with a copy.</li><li>Establishes customer's method of payment. Obtains credit approval, if necessary.</li><li>Notifies dispatcher of incoming work.</li><li>Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.</li><li>Implements and maintains a service marketing program.</li><li>Reviews repair orders to ensure that work is completed, and additional work and authorization is noted. Closes repair order as appropriate.</li><li>Ensures that vehicles are parked in assigned areas. Makes sure they are locked, and all keys are marked and put away correctly.</li><li>Keeps service department forms, menus and pricing guides up to date.</li><li>Implements a quality control process to eliminate comebacks.</li><li>Maintains high customer satisfaction standards.</li><li>Handles telephone inquiries regarding appointments and work in process.</li><li>Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.</li><li>Maintains a professional appearance.</li><li>Keeps work area clean.</li><li>Other tasks as assigned</li></ul>Job Types: Full-time, Permanent, FresherPay: AED3,000.00 - AED4,500.00 per month

Female service Advisor / Customer support / marketing lead handler/ guest welcoming

The Maidaan

Job Title: Property ConsultantLocation: Marina Dubai, UAEJob Description: We are seeking an experienced and motivated Property Consultant to join our dynamic real estate team. The ideal candidate will be responsible for generating leads, assisting clients in buying, selling, and leasing properties, and ensuring excellent customer service throughout the process.Key Responsibilities:<ul><li>Identify and generate leads through networking, marketing, and referrals.</li><li>Assist clients in property viewings, negotiations, and closing deals.</li><li>Maintain up-to-date knowledge of market trends and available listings.</li><li>Build and maintain strong client relationships.</li><li>Achieve monthly sales targets and contribute to the company&rsquo;s growth.</li></ul>Requirements:<ul><li>Proven experience as a Real Estate / Property Consultant in the UAE.</li><li>Strong communication and negotiation skills.</li><li>RERA certification (preferred).</li><li>Ability to work independently and in a team.</li><li>Valid UAE driving license (preferred).</li></ul>What We Offer:<ul><li>Initial support in terms of salary and competitive commission structure.</li><li>Growth-oriented and supportive work environment.</li></ul>Job Type: Full-timeExperience:<ul><li>Real estate: 1 year (Required)</li></ul>

Property Consultant

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