sales consultant

it support engineer

customer service representative Jobs in Dubai

customer service representative

customer care executive

customer success manager

customer support consultant

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 4,500 (Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 4,500 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, Fresher Contract length: 24 monthsPay: Up to AED4,500.00 per month

Customer Support Representative / Sales (Female)

Shop Chat Portal

Company: ShopChat Portal LLC Location: Dubai, UAE Job Type: Full-Time Work Environment: On-siteAbout ShopChat PortalShop Chat Portal LLC, a licensed UAE company based in Business Bay, Dubai, is the developer and operator of ShopChat, an innovative e-commerce application that merges online shopping with social interaction into a single unique experience.Our mission is to provide users with a modern, safe, and seamless shopping journey while empowering merchants and businesses to showcase their products and services effortlessly.Through ShopChat, users can:<ul><li>Buy new and second-hand products across various categories.</li><li>Sell directly as individuals or businesses.</li><li>Enjoy integrated payment and delivery solutions within the app.</li><li>Experience unique features such as interactive games, competitions, and community product partnerships.</li></ul>We are committed to the highest standards of quality and security, ensuring a smooth and trustworthy connection between consumers and merchants through reliable payment and shipping services.As we continue to scale, we're looking for a Customer Support Specialist who can understand our system end-to-end and provide world-class support to our users, sellers, and partners.Position: Customer Support Specialist ResponsibilitiesAs a Customer Support Specialist at ShopChat, you will:Customer Interaction &amp; Support<ul><li>Respond to customer inquiries via chat, email, and calls with professionalism and empathy</li><li>Assist users with account issues, orders, payments, refunds, deliveries, and general app navigation</li><li>Guide sellers through onboarding, product listing, verification, and dashboard usage</li><li>Handle escalations and ensure timely resolution of customer complaints</li></ul>System &amp; Dashboard Handling<ul><li>Work on our internal ShopChat Dashboard, including:</li><li>Reviewing orders, transactions, and shipping updates</li><li>Verifying sellers and users</li><li>Monitoring issues</li><li>Managing support tickets within the system</li><li>Follow internal SOPs and workflows accurately</li></ul>Quality &amp; Reporting<ul><li>Escalate technical issues to the development team when needed</li><li>Prepare daily/weekly reports on user issues and trends</li><li>Suggest improvements to enhance user experience</li><li>Maintain accurate records of all customer interactions</li></ul>RequirementsEssential Skills<ul><li>Previous experience in Customer Support (Marketplace, E-commerce, Logistics, or App Support preferred)</li><li>Strong communication in English (Arabic is a strong advantage)</li><li>Ability to understand and learn complex system dashboards</li><li>Knowledge of order flows, payments, refunds, and marketplace operations</li><li>Familiarity with CRM tools or admin dashboards</li></ul>Personal Skills<ul><li>Problem-solver with patience and empathy</li><li>Ability to handle pressure and multitask</li><li>Detail-oriented with strong follow-up skills</li><li>Fast learner and comfortable with technology</li></ul>Qualifications<ul><li>Diploma or Bachelor's degree (any field)</li><li>Minimum 1&ndash;2 years of customer support experience</li><li>UAE experience preferred</li></ul>What We Offer<ul><li>Competitive salary</li><li>Growth opportunities inside a fast-scaling tech startup</li><li>Friendly, supportive work environment</li><li>Continuous training on ShopChat systems and dashboards</li><li>Career development and multi-department exposure</li></ul>How to ApplySend your CV and a brief introduction to: info@shopchat.aeOr apply directly through Indeed.Job Type: Full-time

Support Specialist – Shop Chat Marketplace (UAE)

Dicon investments LLC

<ul><li>High school diploma or equivalent</li><li>Proficient in relevant computer applications</li><li>Knowledge of customer service practices</li><li>Data entry and typing skills</li><li>Emirati with familybook</li><li>Female/Male</li></ul>Job Type: Full-timeWork Location: In person

Customer happiness consultant-UAE national with familybook

Foodics

Customer Support Specialist OverviewFoodics is a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including the UAE, Egypt, Jordan, and Kuwait, we serve customers and partners in over 35 countries worldwide. Our products have processed over 6 billion orders, making Foodics one of the most rapidly evolving SaaS companies to emerge from the MENA region. Foodics has completed three rounds of funding, the latest raising $170 million in the largest SaaS funding round in MENA, boosting our ability to serve business owners.The Job in a NutshellAs a Customer Support Specialist, you will handle clients' inquiries and requests regarding Foodics products and overall incoming communication channels. You will be the first line of support for customers with a primary focus on providing optimum service at all times. Responsibilities <ul><li>Handle and provide accurate answers for client inquiries</li><li>Escalate and follow up with concerned teams as needed until case resolution</li><li>Document communication logs into our CRM and ticketing systems with accuracy</li><li>Train clients on using Foodics products via multiple virtual channels</li><li>Report daily events to team leaders and highlight areas needing attention</li></ul> Qualifications <ul><li>Bachelor's degree in any major (preferred)</li><li>0 - 1 year of experience in call center or customer service roles</li><li>High fluency in English, especially verbal communication (must)</li><li>Excellent typing skills (must)</li><li>Comfortable and skilled in delivering training (preferred)</li><li>Willing to work hard and autonomously to handle customer cases until resolution</li><li>Strong communication and problem-solving abilities</li><li>Comfortable performing routine tasks while maintaining quality standards</li></ul> What We Offer You <ul><li>Highly competitive compensation packages, including bonuses and the potential for shares</li><li>Regular training and an annual learning stipend to grow professionally</li><li>Join a team of professionals from over 30 nationalities working in 14 countries</li><li>Autonomy, mentoring, and challenging goals that create opportunities for you and the company</li></ul>

Customer Support Specialist

Customer Support Specialist / Sales (Female)

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 5000 (Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>3 years Experience required</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 5000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, Fresher Contract length: 24 monthsPay: Up to AED5,000.00 per month

Client Support Specialist sales-oriented (Female)

AEROCONTACT

<div>
 
 Company Description
 
 
 
 Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
 
 
 The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
 
 
 
 Job Description
 
 
 
 Title: Field Service Representative - Customer Support Manager (Aerospace (A380 experience mandatory) Dubai, UAE
 
 
 Industry: Aerospace/ Aviation
 
 
 Location: Dubai, UAE Airline/Airport Site-Based Contract Type: 12-month assignment renewable Full-time
 
 
 
 Job Description
 
 
 
 We are looking for a Customer Support Manager (CSM) with a strong Field Representative background to support in-service activities for a wide-body fleet operated by a leading airline in the Middle East.
 
 
 Based full-time in Dubai, on the airlines premises, you will manage customer support operations for nacelle and related equipment on a major wide-body programme (including A380), ensuring smooth day-to-day operations and a high level of customer satisfaction.
 
 
 You will be the main interface between the airline, the OEM support organization and internal technical teams, providing 24/7 support when necessary to help prevent and mitigate operational disruptions (AOG, delays, cancellations) linked to the equipment in your scope.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage Customer Support operations on the airlines site for nacelle and related equipment on the A380 fleet.
 </li>
 <li>
 Act as the primary point of contact for the customers technical, maintenance and operational teams.
 </li>
 <li>
 Build, maintain and develop strong customer relationships at all levels, ensuring satisfaction and trust over the long term.
 </li>
 <li>
 Provide day-to-day technical advice to the airlines teams to avoid or reduce operational disruptions (D&amp;C, AOG, repeated removals, etc.).
 </li>
 <li>
 Coordinate and follow up on maintenance actions and repairs related to the equipment in scope.
 </li>
 <li>
 Anticipate and identify potential technical, spares or commercial issues/opportunities affecting the maintenance and operation of the equipment and propose mitigation plans.
 </li>
 <li>
 Monitor and report operational KPIs (technical events, delays, removals, turnaround time, service level, etc.) to the central Customer Support organisation.
 </li>
 <li>
 Prepare clear and regular reports on activities, issues, risks and improvement actions.
 </li>
 <li>
 Use dedicated OEM/customer portals and digital tools for event tracking, case management and documentation (including tools equivalent to SAFRAN portals).
 </li>
 <li>
 Represent the OEM/customer support organization on site and lead local support processes, in coordination with remote teams.
 </li>
 <li>
 Contribute to continuous improvement of processes and customer experience.
 </li>
 <li>
 Support knowledge transfer, coaching and competence development of local teams
 
 
 </li>
 </ul>
 Additional Information
 
 
 Languages
 
 
 <ul>
 <li>
 Arabic: fluent
 </li>
 <li>
 English: fluent
 </li>
 <li>
 French: fluent (or strong professional proficiency)
 
 
 </li>
 </ul>
 
 Other Requirements
 
 
 
 <ul>
 <li>
 Eligible to obtain and maintain airport airside access in Dubai.
 </li>
 <li>
 Willing to be based on the airlines premises (airport/maintenance environment).
 </li>
 <li>
 Availability for occasional out-of-hours or 24/7 support in case of operational emergencies.
 </li>
 <li>
 Strong sense of confidentiality, data protection and compliance with local regulations and airline/OEM safety rules.
 
 
 </li>
 </ul>
 If you are passionate about aerospace, enjoy being close to airline operations and want to play a key role in supporting a strategic wide-body programme in the Middle East, we would be pleased to review your application.
 
 
 Please note that only shortlisted candidates will be contacted
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Degree or diploma in Aerospace/Aeronautical/Mechanical Engineering (or equivalent experience).
 </li>
 <li>
 Solid experience in Aerospace Maintenance (airline, MRO, OEM or similar), ideally on nacelles/engines/structures.
 </li>
 <li>
 Previous experience as Field Representative, Customer Support Engineer/Manager, In-Service Support or similar, working directly with airline customers.
 </li>
 <li>
 Good knowledge of wide-body aircraft operations; experience with A380
 </li>
 <li>
 Understanding of airline/MRO maintenance processes (line and base maintenance, troubleshooting, reliability).
 </li>
 <li>
 Comfortable using OEM and airline portals/digital tools for technical event follow-up, documentation and reporting (experience with SAFRAN-type portals is a plus).
 </li>
 <li>
 Strong customer-facing and communication skills, with the ability to manage expectations in a demanding operational environment.
 </li>
 <li>
 Rigorous, organized and able to work autonomously on a remote customer site while reporting regularly to central teams.
 </li>
 </ul>
</div>

Field Service Representative - Customer Support Manager  (Aerospace (A380 experience mandatory) Dubai, UAE - SEGULA TECHNOLOGIES

Explore 7427+ Customer support consultant in Dubai this December. Find roles across top companies and apply now to boost your career.