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customer service representative (cs) Jobs in Dubai

customer service representative (cs)

customer support consultant

Al Tadawi Healthcare Group

<div><h2 class="jobSectionHeader"><b>osition Title:</b><b> Consultant Pediatrician &amp; Neonatologist</b></h2><h3 class="jobSectionHeader"><b>
Department</b></h3><div>
Medical Services</div><h3 class="jobSectionHeader"><b>
Reports To</b></h3><div>
Medical Director / Chief Medical Officer</div><h3 class="jobSectionHeader"><b>
Location</b></h3><div>
Dubai, United Arab Emirates</div><h1 class="jobSectionHeader"><b>
Job Summary</b></h1><div>
The Consultant Pediatrician &amp; Neonatologist is responsible for providing comprehensive, evidence-based medical care to newborns, infants, children, and adolescents, including critically ill and premature neonates requiring specialized neonatal intensive care. The Consultant diagnoses, treats, and manages a wide range of pediatric and neonatal conditions while collaborating with multidisciplinary teams to ensure exceptional patient outcomes. The role supports quality improvement initiatives, patient safety, medical education, and clinical governance in accordance with DHA regulations and hospital policies.</div><h1 class="jobSectionHeader"><b>
Key Responsibilities</b></h1><h3 class="jobSectionHeader"><b>
Clinical Responsibilities</b></h3><ul><li>
Provide consultant-level assessment, diagnosis, treatment, and follow-up care for pediatric patients from birth through adolescence.</li><li>
Deliver specialized neonatal care, including management of premature and critically ill newborns.</li><li>
Provide clinical coverage for the Neonatal Intensive Care Unit (NICU), delivery rooms, nursery, pediatric wards, outpatient clinics, and emergency consultations.</li><li>
Attend high-risk deliveries and perform neonatal resuscitation when required.</li><li>
Develop individualized treatment plans using evidence-based clinical guidelines.</li><li>
Perform and interpret appropriate diagnostic investigations.</li><li>
Prescribe medications and therapeutic interventions safely and appropriately.</li><li>
Manage pediatric emergencies and stabilize critically ill patients.</li><li>
Coordinate referrals to other specialties when indicated.</li><li>
Maintain continuity of care through appropriate follow-up and discharge planning.</li></ul><h3 class="jobSectionHeader"><b>
Neonatal Care</b></h3><ul><li>
Assess and manage premature, low birth weight, and medically complex neonates.</li><li>
Provide advanced neonatal life support.</li><li>
Manage neonatal respiratory disorders, infections, congenital abnormalities, jaundice, feeding difficulties, and other neonatal conditions.</li><li>
Oversee ventilator management where applicable.</li><li>
Perform neonatal procedures within the scope of practice.</li><li>
Participate in family counseling regarding neonatal prognosis and treatment plans.</li></ul><h3 class="jobSectionHeader"><b>
Patient Safety and Quality</b></h3><ul><li>
Adhere to DHA regulations, hospital policies, and international clinical standards.</li><li>
Participate in clinical audits and quality improvement initiatives.</li><li>
Report adverse events, near misses, and patient safety concerns.</li><li>
Support infection prevention and control practices.</li><li>
Ensure accurate clinical documentation in the electronic medical record.</li><li>
Participate in mortality and morbidity reviews when required.</li></ul><h3 class="jobSectionHeader"><b>
Multidisciplinary Collaboration</b></h3><ul><li>
Work closely with obstetricians, anesthetists, pediatric surgeons, nurses, respiratory therapists, pharmacists, and allied health professionals.</li><li>
Participate in multidisciplinary case discussions.</li><li>
Support coordinated patient-centered care.</li></ul><h3 class="jobSectionHeader"><b>
Education and Professional Development</b></h3><ul><li>
Educate patients and families regarding disease prevention, treatment options, nutrition, vaccination, and child development.</li><li>
Mentor junior physicians, residents, interns, and medical students.</li><li>
Participate in Continuing Medical Education (CME) activities.</li><li>
Maintain clinical competencies through ongoing professional development.</li></ul><h3 class="jobSectionHeader"><b>
Administrative Responsibilities</b></h3><ul><li>
Maintain complete and timely medical records.</li><li>
Participate in departmental meetings.</li><li>
Support hospital accreditation activities.</li><li>
Assist in developing clinical protocols and guidelines.</li><li>
Participate in on-call schedules as assigned.</li></ul><h1 class="jobSectionHeader"><b>
Qualifications</b></h1><ul><li>
Medical Degree (MBBS or equivalent) from a recognized institution.</li><li>
Completion of an accredited residency in Pediatrics.</li><li>
Fellowship or equivalent specialist qualification in Neonatology.</li><li>
Board Certification in Pediatrics and Neonatology (or equivalent internationally recognized qualification).</li><li>
DHA Consultant License or eligibility for Consultant licensure in Dubai.</li></ul><h1 class="jobSectionHeader"><b>
Experience</b></h1><ul><li>
Minimum <b>8&ndash;10 years</b> of post-specialization clinical experience in Pediatrics.</li><li>
Minimum <b>3&ndash;5 years</b> of consultant-level experience in Neonatology.</li><li>
Extensive experience managing NICU patients.</li><li>
Experience in tertiary care or accredited hospitals is preferred.</li></ul><h1 class="jobSectionHeader"><b>
Knowledge</b></h1><ul><li>
Neonatal intensive care.</li><li>
Pediatric emergency medicine.</li><li>
Growth and developmental disorders.</li><li>
Pediatric infectious diseases.</li><li>
Neonatal ventilation and respiratory support.</li><li>
Neonatal nutrition.</li><li>
Pediatric pharmacology.</li><li>
Vaccination guidelines.</li><li>
Child safeguarding principles.</li><li>
DHA regulations and healthcare standards.</li><li>
Evidence-based pediatric practice.</li></ul><h1 class="jobSectionHeader"><b>
Skills</b></h1><ul><li>
Excellent clinical judgment and diagnostic skills.</li><li>
Strong communication and interpersonal abilities.</li><li>
Family-centered approach to patient care.</li><li>
Leadership and mentoring capabilities.</li><li>
Critical thinking and problem-solving.</li><li>
Ability to work effectively under pressure.</li><li>
Excellent documentation skills.</li><li>
Commitment to patient safety and quality improvement.</li><li>
Collaborative multidisciplinary teamwork.</li></ul><h1 class="jobSectionHeader"><b>
Core Competencies</b></h1><ul><li>
Clinical Excellence</li><li>
Patient-Centered Care</li><li>
Professionalism</li><li>
Ethical Practice</li><li>
Accountability</li><li>
Teamwork</li><li>
Communication</li><li>
Quality Improvement</li><li>
Continuous Learning</li><li>
Cultural Sensitivity</li></ul><h1 class="jobSectionHeader"><b>
Working Conditions</b></h1><ul><li>
Hospital, outpatient clinics, NICU, pediatric wards, emergency department, and delivery suite.</li><li>
Participation in on-call duties, weekends, public holidays, and emergency coverage as required.</li><li>
Exposure to infectious diseases and high-acuity clinical environments while adhering to infection control protocols.</li></ul><h1 class="jobSectionHeader"><b>
Key Performance Indicators (KPIs)</b></h1><ul><li>
Compliance with DHA and hospital clinical standards.</li><li>
Patient satisfaction scores.</li><li>
Clinical outcomes and complication rates.</li><li>
Timeliness and accuracy of clinical documentation.</li><li>
Compliance with infection prevention and patient safety protocols.</li><li>
Participation in quality improvement initiatives.</li><li>
Completion of mandatory CME requirements.</li><li>
Timely response to inpatient, NICU, and emergency consultations.</li><li>
Compliance with departmental on-call requirements.</li></ul></div><div></div>

Consultant Pediatrics & Neonatology

PS I Real Estate LLC

<p><b>Company Description</b> Property Shop Investment (PSI), established in 2007, is a leading private real estate company in Abu Dhabi and Dubai, known for its strong presence and effective performance in the UAE market. The company has built a prominent and trusted brand over the past decade through consistent results and partnerships with esteemed developers. PSI is recognized as a platinum real estate company, aiming for high achievements and impactful milestones in the industry. The organization offers a wide range of real estate services designed to deliver a hassle-free experience for clients. PSI is committed to continuous growth, exceeding expectations, and inspiring people through professional, client-focused service.<br/><b>Role Description</b> This is a full-time, on-site Property Consultant role based in Dubai. The Property Consultant will manage a portfolio of properties, conduct viewings, and guide clients through the process of buying, selling, and leasing real estate. Daily tasks include prospecting and qualifying leads, maintaining regular communication with clients, preparing property listings and marketing materials, and coordinating with developers and landlords. The role also involves providing market insights, advising clients on property values and investment opportunities, and ensuring all documentation and transactions comply with company policies and local regulations. The Property Consultant is expected to maintain accurate records in the CRM system, meet sales targets, and deliver a professional, client-centered service at all times.<br/><b>Qualifications</b></p><ul><li>Candidates should possess strong Consulting and Real Estate skills, with prior real estate experience in Dubai or the wider UAE market.</li><li>Candidates should possess excellent Communication and Customer Service skills to build trust, manage client relationships, and handle inquiries effectively.</li><li>Candidates should possess proven Sales skills, including negotiation, lead conversion, and the ability to achieve or exceed performance targets.</li><li>Candidates should possess good knowledge of local real estate regulations, property valuation concepts, and market trends in Dubai.</li><li>Relevant qualifications such as a real estate certification, RERA license, or a diploma/degree in Business, Marketing, or a related field are beneficial.</li><li>Proficiency in CRM tools, MS Office, and basic digital marketing practices is an asset.</li><li>Fluency in English is required; additional languages (such as Arabic) are an advantage.</li><li>Ability to work on-site, collaborate with a diverse team, and maintain a professional appearance and demeanor.</li></ul><p>Application Question(s):</p><ul><li>This role is a commision based role only on 50%  are you interested ? </li></ul><p>Work Location: In person</p>

Property Consultant - Secondary Market (50% commision based role)

Caterpillar

<div><p><b>Career Area:</b></p>
Product Support<p></p><p><b>
Job Description:</b></p><p><b>
Your Work Shapes the World at Caterpillar Inc.
</b></p><p></p><p>When you join Caterpillar, you're joining a global team who cares not just about the work we do &ndash; but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here &ndash; we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><p></p><p><b>
Role Summary</b><br>
</p><p>Dealer Sales Development Consultant (Training Consultant): this role is critical for shifting dealer sales teams from transactional sellers to trusted advisors by building customer-back selling skills, equipping dealer teams to position solutions, not just products; strengthening value-selling and services adoption and enhancing key account management through relationship-driven consultation.
</p><p>This position will reside in the EAME Distribution Services Division&rsquo;s COE-Marketing &amp; Sales Operations team in support of Dealer of the Future efforts to drive consistent, differentiated customer experiences and build dealer sales force capabilities aligned to segment growth priorities. It will collaborate closely with the Commercial Learning team within Global Commercial Talent Development.</p><p>
This role is responsible for the deployment and implementation of Dealer Sales &amp; Leadership Development Processes to improve dealer salesforce commercial skills, dealer leaders&rsquo; skills and the dealers&rsquo; L&amp;D organizations and learning effectiveness.</p><p></p><p><b>
What Will You Do:</b></p><ul><li><p>
Be primary point of contact in their region for dealers, District Industry and DSD teams for Sales &amp; Leadership training</p></li><li><p>
Promote commercial training modules, courses and programs to dealers and regional &amp; district teams; ensuring that courses and materials are relevant to dealers' needs and processes. Will engage primarily with dealer sales management, L&amp;D and/or HR managers.</p></li><li><p>
Manage intake of dealer/district training requests for defined territory.</p></li><li><p>
Be knowledgeable of all Industry teams&rsquo; product training strategies, resources &amp; contacts.</p></li><li><p>
Gather regional dealer feedback and provide these insights to the Global Commercial Learning team to identify needs, gaps and improvement opportunities to ensure success of the training program.</p></li><li><p>
Be knowledgeable of Sales &amp; Leadership competency models, assessment tools, learning solutions and learning platforms.</p></li><li><p>
Assess dealers&rsquo; salesforce learning and development capability &amp; advise dealers on key improvement areas.
</p></li></ul><p></p><p><b>What You Will Have:</b></p><ul><li><p>
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.</p></li><li><p>
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.</p></li><li><p>
Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.</p></li><li><p>
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.</p></li><li><p>
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.</p></li><li><p>
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.</p></li><li><p>
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.</p></li><li><p>
Training Operations: Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations.</p></li></ul><p></p><p><b>
Best Candidates Will Also Have:</b></p><ul><li><p>
Experience working with dealer, distributor, reseller, or channel partner networks in a complex B2B environment.</p></li><li><p>
Proven background in sales enablement, commercial excellence, sales force effectiveness, or capability development programs.</p></li><li><p>
Experience assessing sales team capabilities and implementing development plans to improve commercial performance.</p></li><li><p>
Strong stakeholder management and consulting skills, with the ability to influence dealer leadership, Sales Managers, HR, and L&amp;D teams.</p></li><li><p>
Fluency in English is mandatory. Additional language skills such as Arabic, Russian or Turkish are considered an advantage.</p></li></ul><p></p><p><b>
Additional Information:</b></p><ul><li><p>
This role requires up to 35% of business travel time.</p></li><li><p>
This is a fully office-based position requiring 5 days per week in the office when not traveling for business.</p></li><li><p>
Please note that no relocation support is available for this position.</p></li></ul><p></p><p><b>
Posting Dates:</b></p><p></p><p>
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply</p><p></p><p>
Not ready to apply? Join our Talent Community.</p></div><p></p>

Dealer Sales Development Consultant - Africa, Middle East & Eurasia

Zapegg Tax Consultant

<div><p>Zapegg Tax Consultant is seeking a proactive and organized <b>HR Assistant</b> to support its Human Resources team in <b>Dubai</b>. This role is ideal for an individual with strong administrative and communication skills who can assist with recruitment, employee records, onboarding, and day-to-day HR activities. The successful candidate will help maintain accurate personnel information and contribute to smooth and efficient HR operations.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Assist with recruitment activities, including posting vacancies, screening applications, and scheduling interviews.</li>
<li>Support the onboarding and orientation process for new employees.</li>
<li>Maintain accurate employee records, personnel files, and HR databases.</li>
<li>Prepare offer letters, employment documentation, and routine HR correspondence.</li>
<li>Monitor employee attendance, leave, and other HR-related records.</li>
<li>Assist with collecting information required for payroll processing.</li>
<li>Respond to employee inquiries regarding HR policies, procedures, and workplace matters.</li>
<li>Coordinate HR meetings, training sessions, and employee engagement activities.</li>
<li>Assist with maintaining employee documentation and ensuring records are up to date.</li>
<li>Prepare basic HR reports and spreadsheets for management.</li>
<li>Support HR compliance activities and ensure documentation follows company procedures.</li>
<li>Maintain confidentiality when handling employee and company information.</li>
<li>Provide general administrative assistance to the HR department as required.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in <b>Human Resources, Business Administration</b>, or a related field.</li>
<li>1&ndash;3 years of experience in HR administration, recruitment, or a similar position.</li>
<li>Good understanding of basic HR processes and employee documentation.</li>
<li>Proficiency in <b>Microsoft Word, Excel, Outlook</b>, and HR software or HRMS platforms.</li>
<li>Strong organizational and time-management skills.</li>
<li>Excellent written and verbal communication abilities.</li>
<li>Good interpersonal skills and a professional attitude.</li>
<li>Ability to handle confidential information responsibly.</li>
<li>Strong attention to detail and accuracy.</li>
</ul>
<p><b>Skills &amp; Competencies:</b></p>
<ul>
<li><b>HR administration and recruitment support</b></li>
<li>Employee records and document management</li>
<li>Onboarding and employee coordination</li>
<li>Attendance and leave management</li>
<li>Microsoft Office and HRMS proficiency</li>
<li>Strong communication and interpersonal skills</li>
<li>Time management and multitasking</li>
<li>Confidentiality and professionalism</li>
</ul>
<p><b>Why Join Zapegg Tax Consultant?</b></p>
<p>
At Zapegg Tax Consultant, effective people management is essential to building a productive and professional workplace. This <b>HR Assistant</b> position in <b>Dubai</b> offers an excellent opportunity to develop your HR administration skills, gain practical experience across different HR functions, and build a rewarding career with a growing consultancy organization.</p></div>

HR Assistant

Kazamer

<div><ul><li>Full Time</li>
<li>Dubai</li><br>
</ul><div><div><div><div><div><p>Kazamer Tax Consultant is looking for a proactive and experienced <b>HR Executive</b> to join its Human Resources team in <b>Dubai</b>. This role is ideal for an HR professional who can manage recruitment, employee records, HR administration, and employee engagement activities while maintaining confidentiality and compliance. The successful candidate will support a positive workplace culture and ensure smooth day-to-day HR operations.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Manage recruitment activities, including preparing job descriptions, posting vacancies, screening candidates, and coordinating interviews.</li>
<li>Coordinate the onboarding and orientation process for new employees.</li>
<li>Maintain accurate employee records, personnel files, and HR databases.</li>
<li>Prepare employment contracts, offer letters, HR correspondence, and other personnel documentation.</li>
<li>Monitor employee attendance, leave, and other HR-related records.</li>
<li>Assist with payroll preparation by providing accurate attendance and employee information.</li>
<li>Respond to employee inquiries regarding HR policies, procedures, benefits, and workplace matters.</li>
<li>Support performance management, employee engagement, and staff development activities.</li>
<li>Coordinate training programs and maintain employee training records.</li>
<li>Assist management with HR reports, workforce planning, and administrative requirements.</li>
<li>Ensure HR practices comply with company policies and applicable UAE employment regulations.</li>
<li>Maintain strict confidentiality when handling employee and company information.</li>
</ul>
<p><b>Requirements:</b></p>
<ul>
<li>Bachelor&rsquo;s degree in <b>Human Resources, Business Administration</b>, or a related field.</li>
<li>2&ndash;5 years of experience in HR operations, recruitment, or personnel administration.</li>
<li>Good knowledge of recruitment procedures, employee relations, and HR documentation.</li>
<li>Familiarity with UAE employment practices and HR regulations.</li>
<li>Proficiency in <b>Microsoft Office</b>, particularly Word and Excel; experience with HRMS software is an advantage.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong organizational, problem-solving, and multitasking abilities.</li>
<li>Professional attitude with a high level of confidentiality and integrity.</li>
</ul>
<p><b>Skills &amp; Competencies:</b></p>
<ul>
<li>Recruitment and talent acquisition</li>
<li>Employee relations and HR administration</li>
<li>HR documentation and record management</li>
<li>Strong communication and interpersonal skills</li>
<li>Payroll and attendance coordination</li>
<li>Knowledge of HR policies and compliance</li>
<li>Problem-solving and decision-making</li>
<li>Confidentiality and professional integrity</li>
</ul>
<p><b>Why Join Kazamer Tax Consultant?</b></p>
<p>
At Kazamer Tax Consultant, people are an important part of building a successful and professional organization. This <b>HR Executive</b> position in <b>Dubai</b> offers an excellent opportunity to strengthen your HR expertise, work closely with talented professionals, and contribute to a positive workplace while building a rewarding long-term career in Human Resources.</p></div></div></div></div></div></div><p></p>

HR Executive

Kazamer Tax Consultant

<div>
 Kazamer Tax Consultant is looking for a proactive and experienced
 <strong>
  HR Executive
 </strong>
 to join its Human Resources team in
 <strong>
  Dubai
 </strong>
 . This role is ideal for an HR professional who can manage recruitment, employee records, HR administration, and employee engagement activities while maintaining confidentiality and compliance. The successful candidate will support a positive workplace culture and ensure smooth day-to-day HR operations.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage recruitment activities, including preparing job descriptions, posting vacancies, screening candidates, and coordinating interviews.
  </li>
  <li>
   Coordinate the onboarding and orientation process for new employees.
  </li>
  <li>
   Maintain accurate employee records, personnel files, and HR databases.
  </li>
  <li>
   Prepare employment contracts, offer letters, HR correspondence, and other personnel documentation.
  </li>
  <li>
   Monitor employee attendance, leave, and other HR-related records.
  </li>
  <li>
   Assist with payroll preparation by providing accurate attendance and employee information.
  </li>
  <li>
   Respond to employee inquiries regarding HR policies, procedures, benefits, and workplace matters.
  </li>
  <li>
   Support performance management, employee engagement, and staff development activities.
  </li>
  <li>
   Coordinate training programs and maintain employee training records.
  </li>
  <li>
   Assist management with HR reports, workforce planning, and administrative requirements.
  </li>
  <li>
   Ensure HR practices comply with company policies and applicable UAE employment regulations.
  </li>
  <li>
   Maintain strict confidentiality when handling employee and company information.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Human Resources, Business Administration, or a related field.
  </li>
  <li>
   2&ndash;5 years of experience in HR operations, recruitment, or personnel administration.
  </li>
  <li>
   Good knowledge of recruitment procedures, employee relations, and HR documentation.
  </li>
  <li>
   Familiarity with UAE employment practices and HR regulations.
  </li>
  <li>
   Proficiency in Microsoft Office, particularly Word and Excel; experience with HRMS software is an advantage.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Strong organizational, problem-solving, and multitasking abilities.
  </li>
  <li>
   Professional attitude with a high level of confidentiality and integrity.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Recruitment and talent acquisition
  </li>
  <li>
   Employee relations and HR administration
  </li>
  <li>
   HR documentation and record management
  </li>
  <li>
   Strong communication and interpersonal skills
  </li>
  <li>
   Payroll and attendance coordination
  </li>
  <li>
   Knowledge of HR policies and compliance
  </li>
  <li>
   Problem-solving and decision-making
  </li>
  <li>
   Confidentiality and professional integrity
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Kazamer Tax Consultant?
  <br/>
  <br/>
 </strong>
 At Kazamer Tax Consultant, people are an important part of building a successful and professional organization. This
 <strong>
  HR Executive
 </strong>
 position in
 <strong>
  Dubai
 </strong>
 offers an excellent opportunity to strengthen your HR expertise, work closely with talented professionals, and contribute to a positive workplace while building a rewarding long-term career in Human Resources.
</div>


Appian

<div><div><p>Here at Appian, our values of <b>Intensity </b>and <b>Excellence </b>define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.</p></div><br>
<p></p>
<p>
Appian is built on a simple premise: we work hard and we do things well. We set high standards for our work and hold ourselves accountable for the results. If you enjoy solving difficult problems alongside a highly talented team, you'll fit in here.</p>
<p>
Location &amp; Eligibility:</p>
<p>
This is a remote role based in Dubai and covering Middle East region. Our Middle East team is small but highly talented and this is very much an emerging region for us with excellent growth potential. You will be our first SC hire in the region.</p>
<p>
The Role:</p>
<p>
As a Senior Advisory Solutions Consultant, you are the technical lead during the sales process. You will work with the sales team to show prospective clients how Appian's platform works in practice. You must articulate the business value a prospective client can expect from implementing Appian solutions. This role follows our SC 2.0 model - which means moving beyond basic feature demos to act as a strategic partner for our customers. You will co-create solutions with them, using your technical background to help shape their long-term strategy. You can read more about the SC 2.0 approach here.</p>
<p>
This position requires the technical creativity to build working prototypes and the business sense to explain why they matter. You will be responsible for handling technical objections, answering detailed product questions, and making sure potential customers understand exactly how our software fits into their business and provides value.</p>
<p>
What you'll do:</p>
<ul>
<li>Work with Account Executives to meet sales goals across large accounts in Middle East.</li>
<li>Manage all technical aspects of a sales cycle, from initial meetings to final presentations.</li>
<li>Work with the AE to complete comprehensive discovery and fully understand the clients business needs.</li>
<li>Write and organize technical responses for RFPs and formal proposals.</li>
<li>Build and present proof-of-concept applications that solve specific customer problems.</li>
<li>Explain technical details and business benefits to executives and stakeholders.</li>
<li>Represent Appian at industry events, conferences, and seminars.</li>
<li>Build long-term relationships with technical staff at target accounts.</li>
<li>Collaborate with internal teams to get the resources or information needed to close a deal.</li><br>
</ul>
<p>Your Background:</p>
<ul>
<li>Education: A Bachelor's degree in Computer Science or a related technical field.</li>
<li>Experience: 10+ years as a Solutions Consultant or Sales Engineer for enterprise software.</li>
<li>Technical Background: You must have a background in hands-on technical work, such as previous experience as a Software Engineer or Technical Consultant.</li>
<li>Sales Partnership: You view yourself as a partner to the sales team, taking equal responsibility for account planning and meeting revenue targets.</li>
<li>Technical Knowledge: You can answer deep functional questions and are comfortable discussing production environments, including APIs, application servers, and databases.</li>
<li>Industry Knowledge: You will have experience working large Financial Services &amp; Insurance organisations.</li>
</ul>
<p></p><div><p><b>Tools and Resources</b></p>
<ul>
<li>Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.</li>
<li>Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.</li>
<li>Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.</li>
</ul>
<p><b>Benefits</b></p>
<p>
Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country&mdash;please ask your Talent Acquisition contact for details specific to the location you are applying to.</p>
<p><b>
About Appian</b></p>
<p>
Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]</p>
<p>
Follow Appian: LinkedIn, Youtube, Instagram, Facebook</p>
<p><i>
Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.</i></p>
<p><i>
Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at </i><i>ReasonableAccommodations@appian.com</i><i>. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.</i></p>
<p><i>
Appian's Applicant &amp; Candidate Privacy Notice</i></p></div></div>

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