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customer support executive

<div>
 
 Viu MENA is looking for a
 
 Customer Support Executive
 
 to join our team!
 
 
 
 
 
 If you have experience in the
 
 streaming industry
 
 , know your way around
 
 Zendesk
 
 and social media management tools &mdash;
 
 experience with Braze CRM is a strong plus
 
 &mdash; we&rsquo;d love to hear from you!
 
 
 
 
 
 We&rsquo;re looking for someone with a
 
 positive, energetic attitude
 
 and a passion for delivering great customer experiences.
 
 
 
 
 
 
 Your Role
 
 
 <ul>
 <li>
 Customer Support: Respond to customer queries promptly and engage with them using social media channels; collaborate across departments and technical team to address customers issues and complaints
 </li>
 <li>
 Social Media Monitoring: Monitor customer complaints on social media and provide assistance as needed
 </li>
 <li>
 Feedback Sharing: Share relevant customer feedback to contribute to the improvement of our offerings
 </li>
 <li>
 Multi-channel Management: Manage customer conversations across social media and all support channels.5. 6. 7. 8. Ensure Seamless Customer Experience: Drive a positive and seamless customer experience to enhance brand sentiment
 </li>
 <li>
 Product Knowledge Mastery: Develop an in-depth understanding of our offerings to provide informative support and personalized recommendations to customers
 </li>
 <li>
 Collaborative Improvement: Collaborate with customer-success and product teams to contribute to ongoing initiatives aimed at enhancing services and customer satisfaction
 </li>
 <li>
 Record Management: Maintain accurate records of customer interactions, documenting steps taken to efficiently resolve issues
 </li>
 </ul>
 
 
 
 
 
 
 
 
 To Succeed in this Role
 
 
 <ul>
 <li>
 BSc in Business management, IT, or relevant diploma from a reputable university.
 </li>
 <li>
 2-5 years&rsquo; experience in customers-facing roles with a proven track record of delighting customers and exceeding their expectations in a similar customer service/care role. Familiarity with digital native industry is considered a plus.
 </li>
 <li>
 Excellent writing and editing skills in Arabic and English.
 </li>
 <li>
 Experience using customer service software and remote support tools.
 </li>
 <li>
 Excellent communication and problem-solving skills.
 </li>
 <li>
 Strong multi-tasking abilities.
 </li>
 <li>
 Proficiency in using social media channels as a customer support channel; deep knowledge of social media trends, hashtags.
 </li>
 <li>
 Collaborate efficiently with cross-functional teams, particularly the Marketing team.
 </li>
 </ul>
 
 
</div>

Customer Support Executive

Loom Collection

Admin &amp; Customer Support ExecutiveJob descriptionWe&rsquo;re Hiring: Admin &amp; Customer Support Executive &ndash; Join Loom Collection&rsquo;s Creative Team!Are you an organized, people-oriented professional ready for your next challenge with a fast-growing, design-led interiors brand? Loom Collection is looking for an Admin &amp; Customer Support Executive to join our dynamic Dubai-based team!Why Work With Us?&#10024; Join a friendly, creative, and supportive work culture&#10024; Gain hands-on experience across administration and client communication&#10024; Build your career with a rapidly expanding company&#10024; Work in a stylish, energetic studio environmentYour Responsibilities Will Include:<ul><li>Acting as the first point of contact for customer inquiries via phone, email, and other platforms</li><li>Providing clear and accurate product information to clients</li><li>Preparing accurate quotes and order information</li><li>Coordinating with sales, warehouse, and logistics teams to ensure a smooth customer journey</li><li>Handling day-to-day administrative tasks to support team operations</li><li>Occasionally assisting with studio photoshoots and events</li></ul>What We&rsquo;re Looking For:<ul><li>Good written and verbal communication skills</li><li>A warm, professional, and approachable personality</li><li>Excellent organizational and multitasking abilities</li></ul>Preferred Qualifications:<ul><li>Bachelor&rsquo;s degree</li><li>At least 1 year of experience in administration or customer service</li></ul>Position Details:<ul><li>Location: Dubai, UAE</li><li>Schedule: Full-time | 6 days per week</li><li>Start Date: Immediate start preferred</li></ul>How to Apply:If you&rsquo;re ready for a role where no two days are the same &mdash; and want to grow alongside a supportive, creative team &mdash; we&rsquo;d love to hear from you!Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Are you an immediate joiner?</li></ul>

Admin & Customer Support Executive

APEX SOFTWARE

Responsibilities:<ul><li>Chat Support</li><li>Perform all assigned duties.</li><li>Should be able to work 12 hrs shift</li></ul>Requirements:1. We are looking for immediate joiners.2. Only Female candidates need to apply2. Basic knowledge of Computer3. Ability to commute/relocate.4. Only Indians will be preferredEducation: Any Graduation or 12th PassLanguages: Hindi, TeluguJob Type: Full-timePay: AED2,700.00 - AED3,000.00 per month

Customer Support Executive (Female) Telugu

Black Tulip Flowers

The company provides free shared bachelor accommodation and transportation.The candidate should have good experience handling large numbers of key accounts.Job Purpose:<ul><li>Client Management &ndash; To ensure excellent customer service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction by receiving incoming calls and Outbound calls in a professional manner.</li><li>Customer Relationship &ndash; To provide end-to-end support to customers (walk-ins and phone calls), ensure the availability of committed products, and ensure on-time delivery.</li><li>Customer Retention &ndash; Solve customers&rsquo; issues related to orders, pick-up, delivery, and quality.</li></ul>Primary duties and responsibilities:The ideal candidate is an energetic with good communication skills who can take inbound and make outbound calls in a diligent manner. One who manage, escalate and transfer inquiries and build a never-ending relationship with our customers.<ul><li>Answer &quot;incoming or outgoing calls and provide chat support.&quot;</li><li>Respond professionally to caller inquiries about product availability, order status, and delivery status.</li><li>Take product reservations in advance and arrange for scheduled delivery.</li><li>Before committing to or delivering products to customers, ensure that they are of the highest quality.</li><li>Ensure timely delivery of products as agreed with customers. In the event of a delay, inform the customers in advance.</li><li>If products are not in stock, make arrangements to purchase them from the company's branches or from other vendors.</li><li>Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.</li><li>Follow up with customers regarding order pickup from the head office location.</li><li>Maintain the accuracy of all data and verify the same for all customer services.</li><li>Perform other duties as and when needed.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Support: 6 years (Required)</li></ul>Language:<ul><li>Tamil (Required)</li></ul>

Sales and Customer Support Executive - Tamil

ROR Coffee

Job Title: Sales Support And Customer Service ExecutiveLocation: ROR Roastery Employment Type: Full-timeAbout the Role: We are seeking a proactive and customer-oriented Sales Support cum Customer Service Executive to join our team. The ideal candidate will assist the sales team in managing customer relationships, processing orders, and ensuring excellent service delivery to enhance customer satisfaction and support business growth.Key Responsibilities:<ul><li>Assist sales team in preparing quotations, processing orders, and maintaining sales records.</li><li>Respond promptly to customer inquiries via phone, email, and in-person.</li><li>Resolve customer issues efficiently and escalate when necessary.</li><li>Maintain and update customer databases accurately.</li><li>Coordinate with logistics and finance teams to ensure timely delivery and invoicing.</li><li>Support after-sales services, including follow-ups and feedback collection.</li><li>Provide product information and assist customers in product selection.</li></ul>Qualifications &amp; Skills:<ul><li>Proven experience in sales support or customer service roles.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational skills with attention to detail.</li><li>Ability to handle multiple tasks and work in a fast-paced environment.</li><li>Proficient in MS Office and CRM software is a plus.</li><li>Customer-focused attitude with problem-solving skills.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

Sales Support And Customer Service Executive

TWG Tea Company

<div>
 
 
 Job Summary:
 
 
 
 We are looking for a highly organized and bilingual (Arabic &amp; English)
 
 Administrative &amp; Customer Service Executive
 
 to support the day-to-day operations of our office and provide customer service support for inquiries received through our website. This role is ideal for someone who thrives in a dynamic office environment, communicates effectively, and is passionate about delivering a high standard of service.
 
 
 
 
 
 
 Job Descriptions:
 
 
 <ul>
 <li>
 Perform general administrative tasks such as document filing, inventory management, scheduling, and organizing office supplies.
 </li>
 <li>
 Handle incoming and outgoing correspondence, courier services, and vendor coordination.
 </li>
 <li>
 Respond to customer inquiries received via the TWG Tea website (email, contact form, or chat) in both Arabic and English.
 </li>
 <li>
 Liaise with the Digital Team to resolve concerns or technical issues &mdash; without direct involvement in order processing or logistics.
 </li>
 <li>
 Provide courteous and brand-consistent communication with every customer touchpoint.
 </li>
 <li>
 Provide administrative and secretarial support to the General Manager.
 </li>
 <li>
 Translate website content, menus, marketing materials, and internal communications from English to Arabic.
 </li>
 <li>
 Ensure accuracy, tone, and cultural relevance in all translations.
 </li>
 <li>
 Coordinate with the Digital and Marketing teams to support Arabic content updates as needed.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Fluent in
 
 Arabic and English
 
 (spoken and written).
 </li>
 <li>
 Previous experience in office administration and customer service.
 </li>
 <li>
 Strong written communication and translation skills.
 </li>
 <li>
 Detail-oriented, organized, and able to manage multiple responsibilities.
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, Outlook).
 </li>
 <li>
 Familiarity with retail, e-commerce, or hospitality is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Only shortlisted candidates will be notified.
 
 
 
 
 
 
 Please upload detailed resume, indicating reasons for leaving, last drawn salary, expected salary and date of availability.
 
</div>

Administrative & Customer Service Executive

Al Hamd Legal Translation LLC

Job Title: Customer Service Executive(Female) Candidates Preferred with Family VisaCompany: Al Hamd Legal Translation LLCSalary: AED 2,500 - AED 4,000Benefits: Annual Ticket, 30 Days Paid LeaveAbout Us:Al Hamd Legal Translation LLC is a leading translation company with branches all across the UAE. We specialize in legal translation, corporate services, business setup, document attestation, and notary services. We pride ourselves on delivering top-notch services to our clients and are now seeking to expand our team with motivated and skilled professionals.Job Overview:We are looking to hire 2 to 4 Customer support &amp; Tele-sales with at least 1 year of UAE experience in a similar role. The ideal candidates will have excellent communication skills, basic computer knowledge, and a friendly demeanour. Experience in translation or related services will be an advantage.Key Responsibilities:<ul><li>Deals with operation team across various branches to ensure smooth functioning.</li><li>Manage schedules, logistics, administrative tasks and customer follow-up to support different departments.</li><li>Identifying potential customers through research, cold calling, and networking.</li><li>Handle client inquiries and ensure exceptional customer service.</li><li>Assist in the preparation and processing of documents for translation, attestation, and other services.</li><li>Addressing customer concerns and objections to move the sales process forward.</li><li>Maintain records and databases accurately and efficiently.</li><li>Collaborate with team members to improve operational processes.</li><li>Ensure compliance with company policies and industry regulations.</li></ul>Skills and Qualifications:<ul><li>Minimum 1 years of UAE experience in a similar role.</li><li>Experience in the translation, legal, corporate services, or related fields is preferred.</li><li>Excellent communication skills in English (additional languages are a plus).</li><li>Basic computer knowledge, including proficiency in Microsoft Office (Excel, Word, Outlook).</li><li>Strong organizational and multitasking abilities.</li><li>Friendly and professional manner with a customer-oriented approach.</li><li>Ability to work effectively both independently and as part of a team.</li></ul>What We Offer:<ul><li>Competitive salary ranging from AED 2,500 to AED 4,000 based on experience and qualifications.</li><li>Annual ticket and 30 days paid leave.</li><li>Opportunity to grow and develop within a dynamic and expanding company.</li><li>Supportive and collaborative work environment.</li></ul>Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Deadline: 28/08/2025

Customer Service Executive

Explore 4090+ Customer support executive in Dubai this September. Find roles across top companies and apply now to boost your career.