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customer support executive

Ababeel FZE LLC.

We are seeking a motivated and empathetic Customer Support Executive to join our team. The ideal candidate will serve as the first point of contact for our customers, ensuring their inquiries, concerns, and issues are resolved efficiently and with professionalism. This role requires excellent communication skills, patience, and a problem-solving mindset.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner.</li><li>Troubleshoot and resolve customer issues, escalating complex problems to the relevant department when necessary.</li><li>Maintain accurate records of customer interactions, transactions, comments, and complaints.</li><li>Assist customers with product/service information, order processing, and returns/refunds.</li><li>Follow up with customers to ensure their issues are resolved and satisfaction is achieved.</li><li>Identify recurring issues and provide feedback to management for process improvement.</li><li>Maintain a positive and empathetic attitude toward customers at all times.</li><li>Achieve individual and team targets related to customer satisfaction and response time.</li></ul>Qualifications and Skills:<ul><li>High school diploma or equivalent; Bachelor&rsquo;s degree preferred.</li><li>Proven experience in a customer support or service role is a plus.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities and attention to detail.</li><li>Proficiency with customer support software (CRM systems, helpdesk tools) is desirable.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Patience, empathy, and the ability to handle challenging situations calmly.</li></ul>Work Environment:<ul><li>Office-based</li><li>Fast-paced, collaborative team environment.</li><li>Opportunity for growth within the organization.</li></ul>Benefits:<ul><li>Competitive salary and performance-based incentives.</li><li>Health and wellness benefits.</li><li>Training and career development opportunities.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your total domain experience?</li></ul><ul><li>What is your availability to Join?</li></ul><ul><li>Monthly Salary Expectation with Currency?</li></ul><ul><li>Total experience working in UAE? </li></ul><ul><li>Current Visa Status? </li></ul><ul><li>Currently Living in which Emirates and Location in UAE?</li></ul><ul><li>Are you OK to travel to Dubai Silicon Oasis as our office is located here?</li></ul><ul><li>what is your Nationality?</li><li>Current Monthly Salary?</li><li>Your WhatsApp Number (Mandatory)</li></ul><ul><li>Your email ID (Manadatory)</li></ul>

Sales & Customer Support Executive (Preferred Own Visa)

Black Tulip Flowers

The company provides free shared bachelor accommodation and transportation.The candidate should have good experience handling large numbers of key accounts.Experience in handling a team size of 10 or more.Job Purpose:<ul><li>Client Management &ndash; To ensure excellent customer service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction by receiving incoming calls and Outbound calls in a professional manner.</li><li>Customer Relationship &ndash; To provide end-to-end support to customers (walk-ins and phone calls), ensure the availability of committed products, and ensure on-time delivery.</li><li>Customer Retention &ndash; Solve customers&rsquo; issues related to orders, pick-up, delivery, and quality.</li></ul>Primary duties and responsibilities:The ideal candidate is an energetic with good communication skills who can take inbound and make outbound calls in a diligent manner. One who manage, escalate and transfer inquiries and build a never-ending relationship with our customers.<ul><li>Answer &quot;incoming or outgoing calls and provide chat support.&quot;</li><li>Respond professionally to caller inquiries about product availability, order status, and delivery status.</li><li>Take product reservations in advance and arrange for scheduled delivery.</li><li>Before committing to or delivering products to customers, ensure that they are of the highest quality.</li><li>Ensure timely delivery of products as agreed with customers. In the event of a delay, inform the customers in advance.</li><li>If products are not in stock, make arrangements to purchase them from the company's branches or from other vendors.</li><li>Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.</li><li>Follow up with customers regarding order pickup from the head office location.</li><li>Maintain the accuracy of all data and verify the same for all customer services.</li><li>Perform other duties as and when needed.</li></ul>Job Types: Full-time, PermanentPay: AED4,500.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Do you have experience in handling a team of 5 or more executives?</li></ul>Experience:<ul><li>Tele Sales and Customer Support: 6 years (Required)</li></ul>Language:<ul><li>Tamil (Required)</li></ul>

Sr. Tele Sales and Customer Support Executive - Tamil

Growmore Logistics

Role DescriptionThis is a full-time on-site role for a Telesales Executive located in Dubai. The Telesales Executive will be responsible for generating leads, providing customer support, making sales calls, and handling customer inquiries. The role involves building relationships with customers, closing deals, and meeting sales targets.Qualifications- Excellent communication and customer service skills- Experience in lead generation, customer support, and sales- Ability to manage multiple tasks with attention to detail and accuracy- Strong organizational and problem-solving skills- Fluent in English or Arabic- Bachelor's degree in Business Administration, Sales, Marketing, or a related field- Experience in the logistics industry is a plusJob Type: Full-timePay: AED2,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Do you have a valid Emirates id?</li></ul>Experience:<ul><li>Telesales : 2 years (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Sales Support Representative

Noorka

<div>Noorka Logistics is seeking a friendly and proactive Customer Care Executive to join our team in Dubai. This role is ideal for someone who excels at communication, enjoys assisting clients, and ensures a seamless customer experience across all touchpoints.

Key Responsibilities:
<ul>
<li>Respond promptly and professionally to customer inquiries via phone, email, and in-person.</li>
<li>Provide accurate information about company services, shipment tracking, and delivery schedules.</li>
<li>Handle customer complaints and resolve issues efficiently, escalating when necessary.</li>
<li>Maintain and update customer records and databases accurately.</li>
<li>Coordinate with operations and logistics teams to address customer concerns.</li>
<li>Assist in booking and scheduling shipments or services for clients.</li>
<li>Generate reports on customer interactions, feedback, and service performance.</li>
<li>Support the sales team by providing customer insights and follow-ups.</li>
<li>Ensure a positive customer experience at every point of contact.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in customer service, preferably in logistics or transportation.</li>
<li>Strong verbal and written communication skills in English.</li>
<li>Ability to multitask, prioritize, and work under pressure.</li>
<li>Proficiency in MS Office and customer management systems.</li>
<li>Excellent interpersonal and problem-solving skills.</li>
<li>Professional demeanor with a customer-first attitude.</li>
</ul>
Joining Noorka Logistics in Dubai as a Customer Care Executive gives you the opportunity to be the key link between our clients and operations. If you are committed to delivering outstanding service and building strong customer relationships, we encourage you to apply.</div>

Customer Care Executive

Trustbend Logistics

<div>Trustbend Packers &amp; Movers is seeking a Customer Care Executive to join our dynamic team in Dubai. We are looking for a well-spoken, service-oriented individual who can handle customer inquiries with professionalism and ensure a smooth experience for every client. If you enjoy helping people and can manage communication efficiently, this role is ideal for you.

Key Responsibilities:
<ul>
<li>Handle incoming calls, emails, and customer messages promptly and professionally.</li>
<li>Provide accurate information about services, pricing, and delivery schedules.</li>
<li>Assist customers with booking, tracking, and service-related queries.</li>
<li>Follow up with clients to confirm requirements and ensure satisfaction.</li>
<li>Coordinate with the operations and logistics teams to resolve issues quickly.</li>
<li>Maintain customer records, complaints, and service logs.</li>
<li>Support the sales team by generating leads and scheduling service appointments.</li>
<li>Manage customer feedback and escalate concerns when necessary.</li>
<li>Ensure a positive and smooth customer experience at every interaction.</li>
</ul>
Qualifications:
<ul>
<li>Previous experience in customer service, preferably in logistics or service industries.</li>
<li>Strong communication skills in English; additional languages are an advantage.</li>
<li>Good computer skills (MS Office, CRM tools).</li>
<li>Ability to handle pressure and multitask effectively.</li>
<li>Professional attitude, patience, and problem-solving ability.</li>
<li>Strong interpersonal skills and a customer-first mindset.</li>
</ul>
Becoming a Customer Care Executive at Trustbend Packers &amp; Movers in Dubai offers you the chance to be a valuable link between clients and operations. If you thrive in a customer-focused environment and enjoy ensuring smooth service delivery, we welcome your application.</div>

Synosys Technologies LLC

The IT Customer Support Executive will be responsible for providing professional, responsive, and high-quality support to clients using Synosys Technologies&rsquo; software products. This role involves resolving technical issues, delivering product training, and ensuring a seamless user experience through outstanding customer service.Key Responsibilities<ul><li>Respond promptly to customer inquiries via phone, email, and in-person.</li></ul><ul><li>Provide software training, product demonstrations, and feature walkthroughs to clients.</li></ul><ul><li>Diagnose and resolve technical issues related to software products and IT systems.</li></ul><ul><li>Ensure a high level of customer satisfaction through courteous, efficient, and solution-oriented support.</li></ul><ul><li>Log and document support activities, technical resolutions, and client feedback in the internal system.</li></ul><ul><li>Coordinate with the development team to escalate unresolved issues and track resolution progress.</li></ul><ul><li>Assist in improving support processes and contribute to knowledge-base documentation.</li></ul>Candidate Requirements:<ul><li>Male candidates from Kerala are preferred.</li></ul><ul><li>1&ndash;2 years of experience in IT support or software customer service.</li></ul><ul><li>Strong understanding of IT support processes, troubleshooting methodologies, and support tools.</li></ul><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, Electronics &amp; Communication, or a related field.</li></ul><ul><li>Excellent verbal and written English communication skills.</li></ul><ul><li>Strong analytical thinking, problem-solving skills, and a customer-first attitude.</li></ul><ul><li>Ability to learn new software systems quickly and adapt to technical challenges.</li></ul><ul><li>UAE driving license is an added advantage.</li></ul>Job Type: Full-timeLanguage:<ul><li>Malayalam (Required)</li></ul>

IT Customer Support

Arla Foods

<div>
 At Arla, we do so much more than make some of the world&rsquo;s favourite dairy products. We make healthy taste delicious, mornings worth getting up for and family dinners unforgettable. Puck&reg;, Dano&reg;, Lurpak&reg; and Castello&reg; &ndash; names like these make us a vital, natural part of modern life in over 100 countries around the world. There are 1,300 employees in the Middle East and Africa and 19,000 global employees at the heart of our business. Every single one of us plays an important role and together we build on our 10bn Euros turnover and establish our position as one of the largest dairy companies in the world.
 
 
 Do you want to be part of a high performing team and take Arla&rsquo;s sales organisation to the next level? If so, you should consider applying for the position as Customer Service Executive. In this challenging job you will work out of our UOQ office in Sharjah and you will report to the Customer Logistics Manager.
 
 
 As the Customer service executive, you will contributes to meeting order fulfilment objectives accurately and on time.
 
 
 
 You will be responsible for
 
 
 
 <ul>
 <li>
 Receiving and inputting orders from field sales employees
 </li>
 <li>
 Raising sales invoices to be processed by the warehouse
 </li>
 <li>
 Provide administrative support to the UAE sales teams
 </li>
 <li>
 Co-ordinate movements of stock on a daily basis and reporting on non-delivery
 </li>
 <li>
 Communicating to the field sales teams on out of stock products
 </li>
 <li>
 Management and monitoring of customer service level agreements
 </li>
 <li>
 Ensure customer service and customer expectations are exceeded for both internal and External
 </li>
 <li>
 Deal with all customers queries quickly, efficiently and cost effectively
 </li>
 <li>
 Ensure all administrative paperwork systems are updated and that all required paperwork is completed in line with company guidelines
 </li>
 <li>
 Any other ad-hoc tasks as and when required
 
 
 </li>
 </ul>
 
 Qualification And Experience
 
 
 
 <ul>
 <li>
 Technical understanding Ability to apply knowledge of policies and procedures &ndash;
 </li>
 <li>
 includes telephone etiquette and know-how of technical systems used in the environment; basic computer and MS Office literacy is essential.
 </li>
 <li>
 Conceptual thinking Recognizes patterns, uses concepts to find solutions, makes connections and simplifies complex material.
 </li>
 <li>
 Bachelor degree is desirable but not essential
 
 
 </li>
 </ul>
 
 Shape the Future of Dairy
 
 
 
 Arla is a global leader in the dairy industry, committed to enabling good food choices that make life better, providing people with natural, sustainable nourishment, while taking care at every step to ensure Arla is a choice they can feel good about. If you are looking to shape the future with an ambitious global cooperative that truly cares about your growth, where everyone feels valued and empowered, and collaboration is the core of culture, Arla is a choice you can feel good about.
 
 
 Ref. 105302
 
 
</div>

Customer Service Executive - Dubai

Explore 5330+ Customer support executive in Dubai this December. Find roles across top companies and apply now to boost your career.

5330 customer support executive jobs IN Dubai

Sales & Customer Support Executive (Preferred Own Visa)

Sr. Tele Sales and Customer Support Executive - Tamil

Sales Support Representative

Customer Care Executive

Customer Care Executive

IT Customer Support

Customer Service Executive - Dubai