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Fresher: Bridging Nature's Beauty with Business Innovation

Job Title: Customer Service (Female)Location: Al Qouz Ind. third - Al Quoz - Dubai Company: The Bridal Atelier Job Type: Full TimeJob Summary:We are seeking a well-presented and customer-oriented Female Customer Service Executive (Arabic Speaker) to join our team. The ideal candidate will be responsible for assisting clients, managing appointments, and ensuring a smooth and elegant customer experience in line with our luxury brand standards.Key Responsibilities:&middot; Greet and assist clients in a professional, warm, and welcoming manner&middot; Communicate effectively with customers in both Arabic and English&middot; Handle inquiries via phone, WhatsApp, email, and in-store&middot; Schedule and manage bridal appointments and fittings&middot; Provide detailed information about products, services, and pricing&middot; Maintain accurate customer records and appointment schedules&middot; Follow up with clients before and after appointments&middot; Support the sales and styling team to ensure excellent service delivery&middot; Ensure the boutique is always neat, organized, and presentable&middot; Assist with basic administrative tasks as requiredQualification &amp; Skills:&middot; Female candidate only&middot; Must be fluent in Arabic and English&middot; Bachelor&rsquo;s degree or diploma in Business Administration, Hospitality, Marketing, or a related field preferred&middot; Minimum 3&ndash;5 years of experience in customer service, retail, hospitality, or luxury fashion preferred&middot; Strong communication and interpersonal skills&middot; Presentable with a polished and professional appearance&middot; Excellent organizational and multitasking abilities&middot; Proficient in MS Office and basic computer systems&middot; Customer-focused with a positive and proactive attitudeWork Location: In person

Customer Service Executive (Female)

1004 Mart

Job Title: Sales Executive (Customer Service Experience Required)Location: Dubai Availability: Immediate Start - Must be able to driveJob SummaryWe are seeking a dynamic and results-driven Sales Executive with a strong background in customer service. The ideal candidate will be responsible for driving sales, building lasting customer relationships, and delivering exceptional service standards. This role requires a proactive individual who can balance sales targets with a customer-first approach.Key Responsibilities<ul><li>Identify and develop new business opportunities to achieve sales targets</li><li>Build and maintain strong relationships with new and existing customers</li><li>Provide professional and timely customer service across all touchpoints</li><li>Understand customer needs and recommend suitable products or services</li><li>Handle customer inquiries, complaints, and follow-ups efficiently</li><li>Maintain accurate records of sales activities and customer interactions</li><li>Collaborate with internal teams to ensure smooth order processing and delivery</li><li>Stay up to date with product knowledge and market trends</li></ul>Requirements<ul><li>Proven experience in sales, with a strong customer service background</li><li>Excellent communication and interpersonal skills</li><li>Strong negotiation and closing skills</li><li>Ability to handle customer concerns professionally and effectively</li><li>Self-motivated, target-driven, and able to work under pressure</li><li>Good organizational and time management skills</li><li>Proficiency in MS Office and CRM systems is an advantage</li><li>Must be available to join immediately</li></ul>Preferred Qualifications<ul><li>Experience in retail, FMCG, or B2C/B2B sales environments</li><li>Good communicator</li></ul>What We Offer<ul><li>Competitive salary and incentive structure</li><li>Supportive and growth-oriented work environment</li><li>Opportunity for career advancement</li></ul>Application Question(s):<ul><li>What is your Salary expectation?</li><li>Do you have a drivers license? </li><li>Can you start within two weeks?</li><li>How many years of customer services/sales experience do you have?</li></ul>Work Location: In person

Customer Service / Sales Executive

Edenred UAE

<div>
 
 
 Temporary Position &ndash; 3-Month Contract
 
 
 
 
 
 
 
 About Edenred
 
 
 
 
 
 
 Edenred is a leading services and payments platform and the everyday companion for people at work, connecting 50 million employees and 2 million partner merchants in 46 countries via more than 850,000 corporate clients.
 
 
 
 
 
 Edenred offers specific-purpose payment solutions for food (meal vouchers), fleet and mobility (fuel cards, commuter vouchers), incentives (gift vouchers, employee engagement platforms) and corporate payments (virtual cards).
 
 
 
 
 
 These solutions enhance employee well-being and purchasing power, improve companies&rsquo; attractiveness and efficiency, and vitalize the employment market and the local economy. Edenred&rsquo;s 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more user-friendly every day. In 2019, thanks to its global technology assets, the Group managed &euro;31 billion in business volume, primarily carried out via mobile applications, online platforms and cards.
 
 
 
 
 
 Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, FTSE4Good, DJSI Europe and MSCI Europe.
 
 
 
 
 
 
 The UAE Context
 
 
 
 
 
 
 Edenred UAE is a fast growing payroll service provider serving more than 6,000 business and more than 2 million unbanked employees. We service over 10 banks and 35 financial institutions. We offer a unique value proposition for companies to manage their payroll and for employees to receive their salaries and use it in the simplest way offering multiple value added services via our mobile app (money transfer, mobile recharge and card services)
 
 
 
 
 
 We are a purpose-driven company whose values are the foundation for how we conduct business every day. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom driving the financial inclusion of the unbanked population by offering the best product experience and services.
 
 
 
 
 
 
 About You
 
 
 
 
 
 
 This is a great opportunity for someone who wants to build something from the ground up and drive incredible impact in the life of others. You have a passion for growth and tech innovation, an entrepreneurial spirit with a "roll up your sleeves" attitude, strong attention to detail and an ability to work collaboratively across internal 2 / 3 and external teams. You are a disruptor who builds and delivers unparalleled customized insights that enrich both the performance of businesses and the lives of consumers.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 Customer Success Executive will constantly strive for customer excellence. The Customer Success Executive will be an expert point of contact for customers and end-users, providing product support and resolutions to complaints and enquiries. They will be supplying data and reports to stakeholders within the business and acting as point of knowledge for customer feedback.
 
 
 
 
 
 You will be responsible of:
 
 
 
 
 <ul>
 <li>
 Interact with our cardholders through inbound chats in timely manner  Identify and help solve cardholder&rsquo;s issues quickly and effectively.
 </li>
 <li>
 Ensuring to resolve all issues of card holders and communicate with relevant team to provide solution to the user.
 </li>
 <li>
 Working with a team of CSRs and other departments to find appropriate solutions.
 </li>
 <li>
 Escalate queries and concerns
 </li>
 <li>
 Take complete ownership of providing support to costumers
 </li>
 <li>
 Ensure all target KPIs are met as set by the line manager
 </li>
 <li>
 Ensure all feedback received from customers is captured for review by the line manager
 </li>
 <li>
 Responsible for Making Outbound Calls depending upon the business requirement.
 </li>
 <li>
 Provide regular reports and summaries to the reporting manager
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Profile
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Must be a proven, effective and confident communicator.
 </li>
 <li>
 Must hold a valid UAE VISA independently.
 </li>
 <li>
 Minimum 2 years of experience of working in a customer service role
 </li>
 <li>
 IT literate, particularly with the Microsoft Office package.
 </li>
 <li>
 Strong written skills that lend to clear and concise text-based communication.
 </li>
 <li>
 Strong work ethic, with abilities to act independently, be self-motivated and work within the context of a larger team-oriented environment
 </li>
 <li>
 Strong organizational and administrative skills.
 </li>
 <li>
 Display a courteous telephone manner, applying judgement, tact and diplomacy to all.
 </li>
 <li>
 Languages Required - Hindi/Urdu &amp; English (Additional Languages &ndash; Malayalam/ Tamil/Bengali/Nepali/Arabic/Telugu/Kannada/Bhojpuri)
 </li>
 <li>
 Rotational Shifts from 8 am &ndash; 10 pm
 </li>
 <li>
 6 days a week
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 
 
 
 
 High school diploma or equivalent - Bachelor&rsquo;s Degree preferred
 
 
 
 
 
 
 Soft Skills
 
 
 
 
 
 <ul>
 <li>
 Must enjoy and excel in team environment
 </li>
 <li>
 Must have an upbeat and positive outlook
 </li>
 <li>
 Must be dedicated and reliable
 </li>
 <li>
 Customer orientation and ability to adapt/respond to different types of customers
 </li>
 <li>
 Passion for customer
 </li>
 <li>
 Able to speak and write good English
 </li>
 <li>
 An excellent team player with a willingness to be flexible and adaptable
 </li>
 <li>
 Good problem-solving skills
 </li>
 <li>
 Ability to multi-task, prioritize and manage time effectively
 </li>
 </ul>
 
 
</div>

Customer Service Executive - Temp 3 Month Contract

International Maritime & Aviation

We are looking for a Customer Service Executive for our Sea Freight department in Jebel Ali:What you&rsquo;ll do:<ul><li>Be the voice of our customers &ndash; manage ocean exports smoothly.</li><li>Coordinate with clients, shipping lines &amp; internal teams like a pro.</li><li>Maintain prompt, precise, &amp; professional communication at all times.</li><li>Ensure shipments reach their destination on time, every time!</li><li>Create a great customer experience (because happy customers = success).</li></ul>What we&rsquo;re looking for:<ul><li>Minimum 2&ndash;3 years of UAE experience in Freight Forwarding (Sea).</li><li>Strong knowledge of sea export processes and documentation.</li><li>Sharp communication skills &amp; a &quot;get it done&quot; attitude.</li><li>Someone who loves logistics puzzles and solving them fast!</li><li>Candidates who are currently in the UAE and available immediately, will be preferred.</li><li>Office Location: Jebel Ali, U.A.E.</li></ul>Medical Insurance: Company ProvidedEmployment Visa: Company ProvidedJob Type: Full-timePay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Are you currently located in U.A.E.?</li><li>What is your expected monthly salary in AED?</li><li>This role requires regular coordination with customers for documents, BL details, approvals, payment follow-up, and shipment updates. Are you comfortable handling customer communication independently?</li><li>Sea export documentation requires high accuracy. Briefly describe how you ensure BL details, freight charges, shipment documents, and customer instructions are checked before submission.</li><li>What is your current notice period or availability to join?</li></ul>Experience:<ul><li>Customer Service for Sea Exports: 2 years (Required)</li></ul>Work Location: In person

Pricing & Customer Service Executive - Sea Freight Exports

GIG Gulf

<div>
 
 
 Who we are
 
 
 
 GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 13 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 3.83 billion and $69 million net profit for the year 2023. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 
 
 
 
 
 GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way
 
 
 
 
 
 
 Job purpose:
 
 
 
 To ensure healthcare providers and GIG GULF valued members are dealt with effectively and efficiently across touchpoint and access channels. We are looking for a Customer Center executive who combines excellent customer service and problem-solving skills, with the ability to work both independently and as a part of a team. He/she should also have the time-management and organizational skills necessary to effectively manage multiple expectations in a fast-paced environment. It is also vital that he/she displays exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly.
 
 
 
 
 
 This is a diverse and skilled customer facing role where you will be responsible for resolving all customer queries to the customer's complete satisfaction without the need to refer the customer on. This will include resolving complex and challenging situations from all customer groups - individual, corporate and intermediaries.
 
 
 
 
 
 You will be a Customer Service Champion, putting the customer at the center of everything you do and putting forward ideas for the continual improvement of the customer experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide extraordinary service to our customers via phone, email, and other access channels
 </li>
 <li>
 Taking end to end ownership for the resolution of all customer enquiries and contacts. Manage all queries through to resolution
 </li>
 <li>
 Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact
 </li>
 <li>
 Achieving all targets for contact handling, turnaround times, quality, productivity, and many others as established by the management
 </li>
 <li>
 Being a role model for the team demonstrating outstanding personal behaviors and performance
 </li>
 <li>
 Being a Customer Service Champion. Contribute to the continuous improvement process by putting forward ideas for improvement and contributing to focus groups
 </li>
 <li>
 Handling patients, referral sources, and administrative department inquires
 </li>
 <li>
 Receiving and responding to telephone and written inquiries relating to healthcare policy benefits and claims from either private or corporate clients/policyholders.
 </li>
 <li>
 Communicating with insurance companies and prior authorization requests
 </li>
 <li>
 Developing the knowledge of customer needs and trends to improve customer satisfaction and loyalty
 </li>
 </ul>
 
 
 
 
 
 Essential Requirements:
 
 
 <ul>
 <li>
 Excellent team player, independent, diligent, and responsible, with a positive attitude under pressure
 </li>
 <li>
 Previous experience in healthcare customer service / contact center operations
 </li>
 <li>
 Previous experience of a complex and multi skilled customer facing roles within a contact center setting
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Computer literate
 </li>
 <li>
 The job holder should understand the different aspects of the Healthcare Platform to be able to direct queries to the relevant parties where necessary.
 </li>
 <li>
 The job holder requires a good understanding of all medical policies and the claims and reimbursement process
 </li>
 <li>
 The job holder requires a general understanding of the reasons for inclusion / exclusion of certain treatments or conditions.
 </li>
 <li>
 Language skills are an advantage in this position. The job requires proficiency in English and Arabic (written and spoken)
 </li>
 </ul>
</div>

Customer Services Executive - Healthcare ***ONLY Emiratis with family book***

Air Products

<div>
 At Air Products, our purpose is to bring people together to reimagine what&rsquo;s possible, collaborate and innovate solutions to the world&rsquo;s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.
 
 
 
 Reimagine What&rsquo;s Possible
 
 
 
 
 POSITION SUMMARY:
 
 
 
 <ul>
 <li>
 Customer Service
 </li>
 <li>
 Review customer enquiry
 </li>
 <li>
 Monitor and obtain new tenders, customer RFQ and offer submission
 </li>
 <li>
 Support Account Receivables in Europe
 </li>
 <li>
 Handle existing account from enquiry till the execution of order and payment received in account.
 
 
 </li>
 </ul>
 
 Principal Accountabilities
 
 
 
 This position is accountable for the following end results:
 
 
 <ul>
 <li>
 Preparing detailed quotations, quoting for tenders and follow ups of quotations.
 </li>
 <li>
 Processing order in SAP
 </li>
 <li>
 Handle customer calls
 </li>
 <li>
 Prepare competitive offers on time as per customer requirements &amp; follow-up for outcome, in case not success- analyse the reason of failure.
 </li>
 <li>
 Preparation of Tender documents &amp; follow-ups
 </li>
 <li>
 Customer requirements of Vendor Registrations &amp; updates
 </li>
 <li>
 Acknowledge the receipt of RFQ, Tender to the customers
 </li>
 <li>
 Daily report to line manager
 </li>
 <li>
 Attend all meetings, presentations, trainings as requested by the line manager.
 </li>
 <li>
 Maintain contact with all customers to ensure high levels of customer satisfaction
 </li>
 <li>
 Process the order once the pricing terms and condition &amp; delivery commitment has been satisfactorily settled, approved and agreed by both parties.
 </li>
 <li>
 Good communications with customers
 </li>
 <li>
 Understand Customer complaints and raising the CCR in SAP and coordinate with Quality team.
 </li>
 <li>
 Ensure smooth work process and transactions with BDM&rsquo;s, Supply Chain (OPS), Finance (Accounts) and fulfill (Logistics) to deliver the best service to our customers and ensure correct supply and invoicing, fast and adequate response to requests and complaints.
 </li>
 <li>
 Annual General Price increase program for Key accounts/Regions.
 </li>
 <li>
 Support Credit control, issue credit note/debit note
 </li>
 <li>
 Wallet share development, added value enhancement action plans in order to increase the volume, revenue, ASP and profitability results
 </li>
 <li>
 Support Asset collection/communication with the customers.
 </li>
 <li>
 Create ZLO for empty cylinder collection.
 </li>
 <li>
 Support WB creation and master data update.
 </li>
 <li>
 Follow-up for outcome of offer submitted, in case not success- analyze the reason of failure.
 </li>
 <li>
 Stewardship and growth of assigned accounts
 </li>
 <li>
 Daily housekeeping
 
 
 </li>
 </ul>
 
 Minimum Requirements And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor degree of Business or Equivalent
 </li>
 <li>
 Minimum 5 years' experience in internal sales (GAS INDUSTRY-ADVANTAGE)
 </li>
 <li>
 Knowledge of products and its usage etc.
 </li>
 <li>
 Knowledge of ERP system
 </li>
 <li>
 Good communication &amp; motivational skills
 </li>
 <li>
 Problem solving skills
 </li>
 <li>
 Familiar with the Industrial gas business.
 </li>
 <li>
 Good knowledge in safety
 </li>
 <li>
 Should have good patience and be a good listener
 </li>
 <li>
 Honest, hardworking, willing to make efforts for self-actualization
 </li>
 <li>
 Flexibility in working hours, including weekends and off-hours
 </li>
 <li>
 Good team player
 </li>
 <li>
 Proactive, energetic, aggressive to learn.
 
 
 </li>
 </ul>
 We are the world&rsquo;s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
 
 
 At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.
 
 
</div>

Customer Service Executive

The First Group

<div>Overview:
<div>
Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&amp;B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</div><div></div><div> 
We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</div><div></div> 
To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales &amp; marketing tools, a state of the art showroom featuring Dubai&rsquo;s only virtual helicopter tour and endorsements from a number of international sporting celebrities.
Job Description:
<h3 class="jobSectionHeader">Job Purpose:</h3><div>
To provide exceptional customer support and service by handling client inquiries, resolving issues, and ensuring a positive customer experience. The role may also involve light outbound calling for follow-ups and client engagement.</div><h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul><li><div>
Handle inbound and outbound calls in a professional manner.</div></li><li><div>
Respond to customer inquiries via phone, email, or other communication channels.</div></li><li><div>
Resolve customer complaints and escalate issues when necessary.</div></li><li><div>
Provide accurate information regarding services, offers, and company updates.</div></li><li><div>
Maintain detailed and accurate records of interactions in the system.</div></li><li><div>
Coordinate with internal teams to ensure timely resolution of customer requests.</div></li><li><div>
Support customer retention initiatives and contribute to enhancing client satisfaction.</div></li></ul>
Desired Skill &amp; Expertise:
<ul><li><div>
UAE National wit Family Book.</div></li><li><div>
Strong communication skills in English and Arabic.</div></li><li><div>
Previous experience in customer service, call center, or administrative roles is preferred.</div></li><li><div>
Ability to multitask, manage time effectively, and work independently.</div></li><li><div>
Tech-savvy with basic computer and CRM knowledge.</div></li></ul></div>

Customer Care Executive (UAE National - Remote Working)

Explore 1665+ Customer support executive in Dubai this May. Find roles across top companies and apply now to boost your career.