customer support executive

CREDITCARE CREDIT MANAGEMENT LLC

Job description:Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 3000 (Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 3000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, FresherContract length: 24 monthsJob Types: Full-time, PermanentPay: Up to AED3,000.00 per monthWork Location: In person

Customer Support Executive Sales (Female)

BankByChoice

Customer Support ExecutiveWe are looking for confident, articulate, and customer-focused professionals with strong English communication skills to join our growing team. The ideal candidate will engage with customers, handle inquiries efficiently, and deliver high-quality service through clear and professional communication.This role primarily supports SME Financing and Restaurant Financing operations.Key Responsibilities<ul><li>Make outbound calls to customers for feedback collection, service verification, and follow-ups</li><li>Handle customer inquiries and resolve concerns in a timely, professional, and empathetic manner</li><li>Communicate clearly and confidently in English while maintaining the company&rsquo;s service standards and brand voice</li><li>Accurately document customer interactions, feedback, and call outcomes</li><li>Coordinate with internal teams to ensure smooth operations and high levels of customer satisfaction</li><li>Maintain professionalism, politeness, and a customer-first approach in all interactions</li></ul>Requirements<ul><li>Strong fluency in spoken and written English (mandatory)</li><li>Prior experience in telecalling, customer service, or call center roles is an added advantage</li><li>Ability to identify and engage potential clients for SME Financing and Restaurant Financing solutions</li><li>Preference will be given to candidates with prior experience in SME Financing or Restaurant Financing</li><li>Excellent communication, listening, and interpersonal skills</li><li>Customer-oriented mindset with strong problem-solving abilities</li><li>Ability to work effectively in a fast-paced, team-oriented environment</li><li>Candidates with a valid visa will be given preference</li></ul>What We Offer<ul><li>Full-time, permanent employment</li><li>Supportive and inclusive work environment</li><li>Opportunities for long-term career growth</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Female Telesales Representative/Customer Service Representative -SME Finance[Fintech]

You Smart

Company: You Smart Communication Networks LLC Location: Al Quoz 1, Dubai, UAE Website: www.yousmart.ae Employment Type: Full-Time Salary: AED 2,000 &ndash; AED 3,000 (Based on Experience) Joining: ImmediateAbout UsYou Smart Communication Networks LLC is one of the UAE's growing technology companies specializing in Smart Home Automation, ELV Systems, CCTV, Access Control, Networking, Wi-Fi, Audio Video, Home Cinema, Gate Barrier Systems, and Building Technology Solutions.We are looking for a highly organized, proactive, and trustworthy Executive Assistant to work directly with the GM.This role is ideal for someone who enjoys managing multiple tasks, coordinating projects, solving problems, and ensuring daily business operations run smoothly.The Executive Assistant will become the GM. right-hand person and help manage projects, staff, customers, documents, schedules, and business operations.Key Responsibilities Executive Support<ul><li>Assist the GM with daily operational activities.</li><li>Manage the GM's calendar, appointments, meetings, and reminders.</li><li>Prepare meeting agendas and record meeting minutes.</li><li>Follow up on pending tasks until completion.</li><li>Prioritize daily work and coordinate activities.</li></ul>Project Coordination<ul><li>Monitor ongoing projects across the UAE.</li><li>Collect daily progress reports from engineers and site supervisors.</li><li>Update project trackers and dashboards.</li><li>Follow up on project deadlines.</li><li>Ensure customer commitments are met.</li><li>Coordinate with procurement and technical teams.</li></ul>Customer Communication<ul><li>Update customers regarding project progress.</li><li>Respond professionally to emails, WhatsApp messages, and phone calls.</li><li>Schedule customer meetings.</li><li>Coordinate maintenance visits.</li><li>Handle customer complaints professionally.</li></ul>Documentation &amp; Administration<ul><li>Maintain project documentation.</li><li>Organize quotations, LPOs, invoices, contracts, warranties, and reports.</li><li>Prepare professional letters and correspondence.</li><li>Ensure all documents are filed correctly.</li><li>Maintain digital records and cloud storage.</li></ul>Operations Support<ul><li>Coordinate with technicians regarding daily schedules.</li><li>Track attendance and leave records.</li><li>Monitor material requests.</li><li>Follow up on purchase requests.</li><li>Assist in inventory documentation.</li><li>Support HR and recruitment activities.</li></ul>Business ReportingPrepare daily reports for the GM including:<ul><li>Daily project status</li><li>Pending customer issues</li><li>Staff attendance</li><li>Sales follow-ups</li><li>Outstanding quotations</li><li>Procurement status</li><li>Material shortages</li><li>Cash collection follow-ups</li><li>Tasks completed</li><li>Pending action items</li></ul>AI &amp; Technology SupportUse AI tools to improve productivity.Required Skills<ul><li>Excellent English communication skills.</li><li>Arabic is an advantage.</li><li>Minimum 2 years of experience as an Executive Assistant, Office Administrator, Project Coordinator, or Operations Assistant.</li><li>Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook).</li><li>Excellent computer and typing skills.</li><li>Strong organizational skills.</li><li>Excellent time management.</li><li>Ability to manage multiple tasks simultaneously.</li><li>High attention to detail.</li><li>Professional communication skills.</li><li>Positive attitude and willingness to learn.</li><li>Ability to work independently with minimal supervision.</li></ul>Personal QualitiesWe are looking for someone who is:<ul><li>Honest and trustworthy</li><li>Highly organized</li><li>Self-motivated</li><li>Fast learner</li><li>Proactive</li><li>Professional</li><li>Reliable</li><li>Customer-focused</li><li>Detail-oriented</li><li>Able to maintain confidentiality</li></ul>Key Performance Indicators (KPIs)The successful candidate will be evaluated on:<ul><li>Customer response time</li><li>Project follow-up completion</li><li>Accuracy of reports</li><li>Document organization</li><li>Task completion rate</li><li>Meeting deadlines</li><li>Customer satisfaction</li><li>CEO task completion</li><li>Team coordination efficiency</li><li>Administrative accuracy</li></ul>Pay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Executive Assistant to GM / Operations Coordinator

Binghatti Holding Limited

About BinghattiBinghatti is one of the UAE&rsquo;s most dynamic and fast-growing property brands, headquartered in Dubai. We are known for bold architecture, visionary design, and partnerships with global luxury icons such as Bugatti, Mercedes-Benz, and Jacob &amp; Co.With a portfolio exceeding AED 15 billion across Dubai&rsquo;s most prestigious developments, Binghatti continues to transform the city&rsquo;s skyline and set new standards for innovation and excellence in real estate.Job SummaryWe are seeking a highly professional, service-oriented, and proactive Corporate Butler. The successful candidate will work closely with the Executive Assistant and senior leadership team, ensuring the highest standards of hospitality, administrative support, and day-to-day executive services.Key Responsibilities &amp; Requirements:<ul><li>Professional appearance, excellent grooming standards, and a service-oriented mindset.</li><li>Previous experience as a Butler, Executive Butler, VIP Hospitality Associate, Concierge, or in a similar corporate hospitality role.</li><li>Must be willing to work overtime when required, particularly during periods involving high-volume printing and preparation of presentations and executive materials.</li><li>Must be flexible to work beyond regular hours during events and launching.</li><li>Entitled to two days off per week; however, flexibility is required to provide support on weekends when business needs arise, including bank-related transactions, appointments, shopping, urgent site visits, and other executive support tasks.</li><li>Responsible for maintaining meeting rooms, executive lounges, and hospitality areas to the highest standards.</li><li>Experienced in professional table setting, food and beverage service, and VIP hospitality protocols.</li><li>Must be willing to accompany and support management during site visits, events, and external meetings when required.</li><li>Able to handle petty cash, expense tracking, and procurement-related errands with accuracy and accountability.</li><li>Strong customer service skills with the ability to remain calm, professional, and responsive in a fast-paced environment.</li><li>Must be firm, professional, proactive, and a strong team player with excellent interpersonal skills.</li><li>Ability to prioritize multiple tasks, anticipate executive needs, and respond efficiently to urgent requests.</li><li>Will work closely alongside the Executive Assistant to ensure the smooth day-to-day operation</li></ul>Why Join Binghatti?At Binghatti, we do not just build properties - we build legacies. You will join a team driven by ambition, creativity, and excellence, where ideas move fast and every project makes a statement.Here, you will work alongside some of the brightest minds in real estate, contributing to iconic developments that define Dubai&rsquo;s future. If you are ready to be part of a company that is shaping history, Binghatti is where your story begins.Application Question(s):<ul><li>What's your salary expectation?</li><li>Which 4-5 star hotel have you worked?</li></ul>Experience:<ul><li>executive butler: 2 years (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>Work Location: In person

Corporate Butler

Neo Science Equipment's & Chemical Trading LLC

Product Sales Executive &ndash; Genomics &amp; Molecular BiologyWe are seeking a motivated and knowledgeable Product Sales Executive with a strong background in life sciences to join our team. This role focuses on driving sales, supporting customers, and contributing to marketing strategy for our Genomics and Molecular Biology product portfolio&mdash;including instrumentation, consumables, and reagents.You will play a key role in growing our presence in the Genomics space by identifying new opportunities, supporting key accounts, and collaborating with internal teams. A scientific background combined with commercial acumen is essential for success in this position.Key Responsibilities:Sales &amp; Business Development<ul><li>Increase sales and manage costs in line with company strategy.</li><li>Explore new markets and develop strong relationships with existing and potential customers.</li><li>Support clients across diverse sectors: academic, government, pharma/biotech/CROs, and forensics.</li><li>Provide product recommendations and quotations tailored to customer needs.</li><li>Collaborate with the Sales Director and tender/service teams on pricing, promotions, and offers.</li></ul>Product &amp; Marketing Support<ul><li>Champion key Genomics solutions including:</li><li>Nucleic acid extraction (manual and automated)</li><li>Next-Generation Sequencing (NGS)</li><li>qPCR and RT-PCR technologies</li><li>Support the entire product lifecycle&mdash;from product launch, pricing strategy, and market positioning to customer training and support.</li><li>Co-develop marketing strategies including promotions, campaigns, exhibitions, and new product launches.</li><li>Provide technical content for marketing materials, including digital platforms.</li></ul>Account &amp; Technical Support<ul><li>Deliver scientific and technical expertise to sales and customer service teams.</li><li>Monitor industry trends, competitor activities, and customer feedback.</li><li>Provide training, troubleshooting, and technical presentations to customers and internal teams.</li><li>Conduct regular sales analysis and generate actionable insights to guide strategy.</li></ul>Essential Skills and Experience:<ul><li>PhD or Master&rsquo;s degree in Molecular Biology or related Life Science field.</li><li>Laboratory experience in molecular techniques such as nucleic acid extraction, amplification, or sequencing.</li><li>Strong interpersonal and communication skills (written and verbal).</li><li>Self-starter with a proactive, customer-focused mindset.</li><li>Strong organizational skills and ability to prioritize tasks under pressure.</li><li>Proficient with Microsoft Office applications, including Teams, Excel, Word, and Outlook.</li><li>Ability to understand and explain complex scientific concepts clearly.</li><li>Flexible, adaptable, and team-oriented with a positive attitude.</li></ul>Compensation and Benefits<ul><li>Competitive salary based on experience and qualifications.</li><li>Comprehensive benefits package.</li><li>Opportunities for professional growth and career development within a dynamic and innovative environment.</li></ul>Data Protection &amp; ComplianceWe respect and protect personal data in accordance with GDPR regulations. All personal information shared with us is handled with integrity and confidentiality. For more information, please refer to our full GDPR policy.Job Types: Full-time, ContractEducation:<ul><li>Doctorate (Preferred)</li></ul>Experience:<ul><li>Product Sales Executive &ndash; Genomics &amp; Molecular Biology: 3 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>Work Location: In person

Product Sales Executive – Genomics & Molecular Biology

LanceSoft Middle East

<div>
 
 We are hiring a Executive Driver If you are interested, please feel free to share your CV to
 
 SyedaRashna@lancesoft.com
 
 
 
 
 
 
 Job Title: - Executive Driver
 
 
 Duration: 12Months
 
 
 Location: - Dubai- Techno Park
 
 
 
 
 
 Essential Responsibilities: -
 
 
 &bull; 5 Years of experience in Driving, preferably for executives, diplomats, or VIPs
 
 
 &bull; Must have UAE Driving License.
 
 
 &bull; Safely drive the executive(s) to and from business meetings, appointments, airports, and personal engagements
 
 
 &bull; Proactively adjust routes and timing to accommodate last-minute changes, traffic, or unforeseen delays, ensuring punctuality
 
 
 &bull; Maintain the assigned vehicle in excellent condition: cleanliness, fueling, servicing, and routine checks
 
 
 &bull; Manage daily schedules, keeping flexibility to accommodate shifting priorities
 
 
 &bull; Ensure strict confidentiality regarding all business and personal matters
 
 
 &bull; Handle document submissions, collections, and other official errands as required
 
 
 &bull; Provide transportation for corporate and private events, ensuring smooth logistics
 
 
 &bull; Support with general administrative errands (courier handling, small purchases, etc.)
 
 
 &bull; Communicate clearly with executive office or assistants to confirm updated schedules and instructions
 
 
 &bull; Follow all road safety regulations and company policies
 
 
 &bull; Agility and adaptability: able to adjust instantly to last-minute changes and act appropriately under pressure
 
 
 &bull; Professionalism: well-groomed, polite, and punctual
 
 
 &bull; Discretion and integrity: trusted to handle sensitive information and private matters with confidentiality
 
 
 &bull; Time management: expert in route planning and meeting strict deadlines despite changing conditions
 
 
 &bull; Multi-tasking: capable of handling errands, documents, and event logistics alongside driving
 
 
 &bull; Crisis management: calm and resourceful in unexpected situations (traffic, weather, emergencies)
 
 
 &bull; Communication: clear, respectful, and responsive with executives and staff
 
 
 &bull; Customer service orientation: attentive to passenger comfort and needs
 
</div>

Executive Driver

MultiBank Group

<div>
 
 Welcome to
 
 MultiBank Group
 
 , a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs.
 
 
 
 
 
 Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
 
 
 Role Overview
 
 
 
 
 
 The
 
 Head of AI &amp; BI Reporting
 
 will lead MultiBank Group&rsquo;s enterprise-wide AI, Business Intelligence, Data Analytics, and Reporting functions. This strategic leadership role is responsible for building a data-driven culture, driving AI adoption across the organization, and delivering advanced analytics capabilities that support business growth, operational excellence, customer engagement, and executive decision-making.
 
 
 
 
 
 The successful candidate will oversee AI initiatives, predictive analytics, BI reporting, customer intelligence, experimentation frameworks, and enterprise analytics platforms while leading a multidisciplinary team of Data Scientists, BI Analysts, Data Engineers, and AI Specialists. This role will serve as a key advisor to executive leadership, transforming complex data into actionable business strategies.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 AI Strategy &amp; Leadership
 
 <ul>
 <li>
 Define and execute the Group-wide AI, Analytics, and Business Intelligence strategy aligned with corporate objectives.
 </li>
 <li>
 Lead the development and deployment of AI, Machine Learning, Generative AI, predictive analytics, and intelligent automation solutions across business functions.
 </li>
 <li>
 Establish AI governance frameworks, model monitoring standards, explainability practices, and responsible AI policies.
 </li>
 <li>
 Identify opportunities where AI, machine learning, and advanced analytics can improve revenue growth, customer engagement, retention, operational efficiency, and risk management.
 </li>
 <li>
 Evaluate emerging AI technologies, platforms, and tools to maintain competitive advantage within the financial services sector.
 </li>
 </ul>
 
 
 
 
 Business Intelligence &amp; Advanced Analytics
 
 <ul>
 <li>
 Build end-to-end analytical frameworks to evaluate the customer lifecycle, including acquisition, activation, retention, monetization, and customer lifetime value.
 </li>
 <li>
 Develop enterprise-wide KPI frameworks and executive dashboards to monitor business performance across trading, operations, marketing, finance, and customer experience.
 </li>
 <li>
 Leverage outputs from machine learning models, including churn prediction, customer lifetime value (LTV), propensity scoring, and recommendation engines, to drive predictive decision-making.
 </li>
 <li>
 Design advanced customer segmentation models using clustering techniques such as K-Means, Hierarchical Clustering, and DBSCAN combined with behavioral feature engineering.
 </li>
 <li>
 Perform deep funnel analysis using event-level data, clickstream analytics, customer journeys, and platform interaction data to identify optimization opportunities.
 </li>
 <li>
 Apply attribution modeling methodologies, including rule-based attribution, probabilistic attribution, and Marketing Mix Modeling (MMM), to evaluate marketing effectiveness and ROI.
 </li>
 <li>
 Translate complex datasets, predictive model outputs, and AI-generated insights into commercially actionable recommendations for executive stakeholders.
 </li>
 </ul>
 
 
 
 
 Experimentation &amp; Optimization
 
 <ul>
 <li>
 Design, implement, and evaluate experimentation frameworks, including A/B testing, multivariate testing, and uplift modeling with statistical rigor.
 </li>
 <li>
 Establish best practices for hypothesis testing, experimentation governance, and measurement methodologies across business functions.
 </li>
 <li>
 Monitor and optimize key metrics such as customer acquisition cost, activation rates, retention, engagement, churn, conversion, and lifetime value.
 </li>
 </ul>
 
 
 
 
 Data Engineering &amp; Reporting
 
 <ul>
 <li>
 Oversee the development of scalable analytics pipelines using SQL, Python, and cloud-based data platforms.
 </li>
 <li>
 Build automated reporting, forecasting, monitoring, and anomaly detection solutions using AI-powered analytics tools.
 </li>
 <li>
 Ensure data quality, consistency, governance, and regulatory compliance across all reporting and analytics environments.
 </li>
 <li>
 Manage large-scale structured, semi-structured, and event-driven datasets from trading platforms, CRM systems, marketing technologies, web applications, and third-party data sources.
 </li>
 <li>
 Drive self-service analytics capabilities across the organization through modern BI tools and data democratization initiatives.
 </li>
 </ul>
 
 
 
 
 Leadership &amp; Stakeholder Management
 
 <ul>
 <li>
 Lead, mentor, and scale high-performing teams across AI, Data Science, Business Intelligence, Analytics, and Reporting functions.
 </li>
 <li>
 Partner with Product, Marketing, Technology, Trading, Finance, Risk, Compliance, and Operations teams to align analytics initiatives with business objectives.
 </li>
 <li>
 Present strategic insights, AI roadmaps, and performance updates to senior management and executive leadership.
 </li>
 <li>
 Foster a culture of experimentation, innovation, and data-driven decision-making across the organization.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Requirements
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Data Science, Artificial Intelligence, Computer Science, Statistics, Mathematics, Engineering, Business Analytics, or a related field.
 </li>
 <li>
 10+ years of experience in Analytics, Business Intelligence, Data Science, AI, or related disciplines, with at least 5 years in a leadership position.
 </li>
 <li>
 Proven experience building and leading enterprise AI, BI, and analytics functions within financial services, fintech, banking, capital markets, or technology-driven organizations.
 </li>
 <li>
 Strong expertise in SQL and large-scale data transformation, modeling, and analytics.
 </li>
 <li>
 Advanced Python skills, including experience with Pandas, NumPy, SciPy, Statsmodels, Scikit-Learn, and related analytical libraries.
 </li>
 <li>
 Strong understanding of statistical modeling, hypothesis testing, predictive analytics, and machine learning methodologies.
 </li>
 <li>
 Experience evaluating model performance using metrics such as Precision, Recall, F1 Score, ROC-AUC, Lift, Incrementality, and business impact measures.
 </li>
 <li>
 Hands-on experience with data visualization and BI platforms such as Power BI, Tableau, Looker, or Qlik.
 </li>
 <li>
 Experience with product analytics platforms including Amplitude, Mixpanel, Google Analytics 4 (GA4), or similar tools.
 </li>
 <li>
 Strong knowledge of cohort analysis, retention modeling, funnel optimization, customer segmentation, and LTV analysis.
 </li>
 <li>
 Experience with A/B testing frameworks, experimental design, and causal inference methodologies.
 </li>
 <li>
 Familiarity with cloud analytics environments and modern data platforms such as AWS, Azure, Google Cloud, Snowflake, Databricks, or equivalent.
 </li>
 <li>
 Experience leveraging AI-powered analytics solutions, copilots, and automation tools for reporting, forecasting, anomaly detection, and business intelligence.
 </li>
 <li>
 Strong understanding of financial products, trading platforms, CFDs, Forex, Cryptocurrency, or capital markets is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 Preferred Profile
 
 
 <ul>
 <li>
 Experience implementing Generative AI, Large Language Models (LLMs), AI assistants, and intelligent automation solutions at enterprise scale.
 </li>
 <li>
 Strong knowledge of MLOps, model lifecycle management, and production AI deployment frameworks.
 </li>
 <li>
 Proven track record of building analytics centers of excellence and scaling high-performing AI and BI teams.
 </li>
 <li>
 Experience working within highly regulated financial environments.
 </li>
 <li>
 Exceptional leadership, communication, stakeholder management, and strategic planning skills.
 </li>
 <li>
 Passion for leveraging AI and advanced analytics to transform business performance and customer experiences.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 
 
 <ul>
 <li>
 Lead the AI and Business Intelligence transformation of one of the world's leading financial derivatives institutions.
 </li>
 <li>
 Shape the future of AI-powered decision-making, predictive intelligence, and customer analytics across a global organization.
 </li>
 <li>
 Competitive salary plus performance-based incentives.
 </li>
 <li>
 Access to a dynamic, international, and fast-growing environment.
 </li>
 <li>
 Strong opportunities for career progression within a global financial group.
 </li>
 <li>
 Work alongside world-class technology, data, and business professionals.
 </li>
 <li>
 Be part of a business committed to innovation, excellence, and long-term growth.
 </li>
 </ul>
 
 
 
 
 
 Become part of our international community at MultiBank Group, dedicated to excellence,
 
 
 
 
 innovation, and shaping the future of AI-driven finance.
 
 
</div>

Head of AI & BI Reporting

Explore 780+ Customer support executive in Dubai this July. Find roles across top companies and apply now to boost your career.