sales executive

customer service representative Jobs in Dubai

customer service representative

it support engineer

sales engineer

sales & marketing executive Jobs in Dubai

sales & marketing executive

customer support executive

Nevertiti star tr

Job Overview Nevertiti Star Trading, a dynamic Dubai-based company specialising in trading and distribution across diverse product categories, is seeking a diligent and proactive Customer Sales Support Executive to join our team. We are committed to quality, reliability, and building strong client relationships, and this role is central to achieving that mission. This is a full-time position based in Dubai, United Arab Emirates. The successful candidate will be a vital link between our sales team and our valued clients, providing essential administrative support and ensuring a seamless and positive customer experience. You will play a key part in the efficiency of our sales operations and contribute directly to our continued growth. Salary: AED 2,500 - AED 3,500 per month Responsibilities * Serve as the first point of contact for customer enquiries via phone and email, providing timely and professional assistance. * Process customer orders, prepare quotations, and issue invoices accurately and efficiently. * Provide comprehensive administrative support to the sales team to help them meet their targets. * Maintain and update client records and sales data within the company's CRM system. * Coordinate with the logistics and supply chain departments to ensure the timely dispatch and delivery of products. * Address and resolve customer complaints or issues with a focus on achieving a satisfactory outcome. * Assist in the preparation of sales reports and presentations for management. * Provide excellent after-sales support to foster long-term client relationships. Qualifications * Proven experience in a sales support, customer service, or a similar administrative role. * Excellent verbal and written communication skills in English. * Strong organisational and multitasking skills, with a high level of attention to detail. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential. * Previous experience working with CRM software is highly desirable. * A proactive attitude with strong problem-solving capabilities. * The ability to work effectively both independently and as part of a collaborative team. * A strong commitment to delivering exceptional customer service.

customer sales support Executive

total secure

We are seeking a motivated and friendly Customer Support Executive to join our team. This role is crucial in ensuring that our customers have an excellent experience with our products and services. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a genuine passion for helping people.Key Responsibilities:<ul><li>Customer Interaction: Respond to customer inquiries via phone, email, chat, or other communication channels in a professional and timely manner.</li><li>Issue Resolution: Address and resolve customer issues, complaints, and queries efficiently, ensuring customer satisfaction.</li><li>Product Knowledge: Maintain in-depth knowledge of our products and services to provide accurate information and guidance to customers.</li><li>Record Keeping: Document customer interactions, issues, and resolutions in our CRM system to ensure accurate and up-to-date records.</li><li>Feedback Collection: Gather and report customer feedback to help improve products, services, and overall customer experience.</li><li>Team Collaboration: Work closely with other departments, such as sales and technical support, to resolve complex issues and enhance customer satisfaction.</li><li>Follow-up: Ensure follow-up with customers to confirm that their issues have been resolved and to provide additional assistance if needed.</li></ul>Qualification <ul><li>Degree or Diploma</li><li>Freshers can also apply</li><li>Fluent in English and Hindi</li><li>Female Prefered</li></ul>Attractive Package AvailableJob Type: Full-timePay: AED2,500.00 - AED2,750.00 per monthWork Location: In person

Office Administrator

Al Maraghi Auto repairs

Qualification:<ul><li>Education level: ITI/B.Tech in Mechanical engineering</li><li>GCC Experience:1-3 Years of experience in the front office</li><li>Gender: Male</li><li>Language : Arabic (Native)</li></ul>Job Overview:The Customer Relations Executive should be a customer-oriented professional who understands customer needs, ensures satisfaction, and drives long-term retention, while being process-oriented and possessing strong analytical, problem-solving, and sales skills. And must also be flexible, adapting to the evolving demands of the roleResponsibilities and Duties:&middot; Vehicle Conversion:o Lead Conversion: Convert the leads coming from multiple sources to meet the vehicle conversion target as organization&rsquo;s demand (new &amp; Existing)&sect; Social media enquiries&sect; Google Ads&sect; Inbound calls&sect; Other Marketing Campaignso Customer Retention: Meet retention targets through timely service reminders.o Discontinued customers: Approach discontinued customers through various methods to convert them and achieve company-set retention target numbers or percentages.o Service campaigns &amp; events: Promote events and campaigns effectively to achieve customer targets set for each event.Follow the company-defined processes and flowcharts to manage the above leads effectively.Timely follow-ups, proper conversions, system updates, appointment scheduling, reconfirmation, and rescheduling must be carried out systematically throughout all stages of the process.&middot; Upselling &amp; Cross sellingo Maximize the conversion from body shop enquiries through proactive engagemento Assist other branches by redirecting or converting potential leads relevant to their location.o Meet the company set target for promoting available company products and Value-added services (Extended warranty &amp; Service contract)&middot; Customer Satisfaction:o Provide special attention to customers who have scheduled appointments, ensuring a smooth and trouble-free experience from vehicle receptiono Post Service follow up: Conduct follow-up calls to identify any service gaps, offer appropriate solutions, and escalate serious issues to management for prompt resolutiono Track, monitor, update, and maintain records of all reported customer concerns to ensure timely resolution and continuous improvement.<ul><li>Reporting &amp; Analysis:</li></ul>o Ensure timely submission of daily reports without failo Maintain all relevant reports, including performance, achievement, and operational records.o Promptly address any immediate or urgent concerns with the reporting manager.o Prepare and analyze performance reports in depth, and provide Action Plans for daily, weekly, monthly, quarterly, and annual review meetings.&middot; Otherso Flexible to take on receptionist and service advisor responsibilities as required by company needsJob Type: Full-timeApplication Question(s):<ul><li>Do you know Arabic ?</li></ul>Work Location: In person

Customer Relation Executive (Male)

Nagaad Trading LLC

About Nagaad OrganicsNagaad Organics is a fifth-generation, vertically integrated multinational manufacturer with more than 85 years of heritage in sustainably sourcing, processing, extracting, manufacturing, packaging, and distributing premium natural ingredients and wellness products worldwide.Operating across Eastern Africa, North America, Europe, the United Kingdom, Ireland, Australia, the Middle East, GCC, Asia-Pacific, and emerging international markets, Nagaad Organics manages the complete value chain&mdash;from sustainable harvesting and responsible sourcing through manufacturing, quality assurance, research and development, product innovation, packaging, international logistics, retail distribution, and global digital commerce.Our portfolio includes more than 153 premium SKUs, including Frankincense, Myrrh, Gum Arabic, botanical extracts, essential oils, hydrosols, aromatherapy products, cosmetics, personal care products, wellness products, nutraceutical ingredients, and industrial natural ingredients supplied to manufacturers, distributors, retailers, healthcare companies, and consumers worldwide.As an established global supplier operating across Amazon Prime and multiple international marketplaces, Nagaad Organics is entering its next phase of global expansion through Artificial Intelligence (AI), digital transformation, omnichannel commerce, international retail expansion, and integrated commercial operations.Position SummaryNagaad Organics is seeking an experienced, innovative, commercially driven, and technology-oriented executive to lead its worldwide digital commerce strategy and commercial transformation.The Chief Digital Commerce &amp; Global Marketplace Officer (CDCGMO) will be responsible for designing, implementing, integrating, and managing one centralized global commercial ecosystem that connects manufacturing, procurement, inventory, logistics, finance, sales, marketing, customer service, Artificial Intelligence, retail distribution, and international digital marketplaces into one intelligent, scalable, and highly efficient business platform.The successful candidate will lead the integration of all Amazon accounts, global marketplaces, company websites, Shopify stores, affiliate platforms, CRM, ERP, finance systems, social media, digital marketing, customer engagement, analytics, reporting, and executive dashboards into one unified enterprise ecosystem supporting worldwide growth and operational excellence.Leadership Team StructureThe Chief Digital Commerce &amp; Global Marketplace Officer will lead and develop a multidisciplinary global digital commerce organization comprising dedicated professionals specializing in:&middot; Amazon Marketplace Management&middot; Amazon PPC &amp; DSP&middot; Amazon SEO &amp; Listing Optimization&middot; Amazon Brand Registry &amp; A+ Content&middot; Shopify &amp; Shopify Plus&middot; AI Commerce &amp; Automation&middot; Google Advertising&middot; Meta Advertising&middot; Digital Marketing&middot; Social Media Management&middot; Affiliate &amp; Influencer Marketing&middot; Website Development&middot; UX/UI Design&middot; Graphic Design &amp; Multimedia&middot; Content Creation&middot; Product Photography &amp; Video Production&middot; CRM &amp; Marketing Automation&middot; ERP Integration&middot; Business Intelligence &amp; Data Analytics&middot; Inventory Planning&middot; Supply Chain &amp; Logistics&middot; Customer Experience &amp; Customer Support&middot; Product Development &amp; Commercialization&middot; Retail Business Development&middot; International Marketplace Expansion&middot; Compliance &amp; DocumentationThis leadership structure enables the executive to focus on strategic planning, business growth, international expansion, digital transformation, commercial excellence, and organizational leadership while empowering specialized teams to execute day-to-day operational activities.Purpose of the PositionThe Chief Digital Commerce &amp; Global Marketplace Officer will be responsible for:&middot; Accelerating worldwide revenue, profitability, and sustainable growth.&middot; Maximizing manufacturing utilization through intelligent sales forecasting.&middot; Integrating production planning with global demand forecasting.&middot; Building one centralized enterprise commercial platform connecting all business operations.&middot; Integrating all Amazon global accounts under one management system.&middot; Integrating all international marketplaces under one commercial strategy.&middot; Integrating all company websites and Shopify platforms into one global digital ecosystem.&middot; Integrating digital marketing, CRM, ERP, finance, analytics, customer support, and social media into one intelligent business platform.&middot; Leading enterprise-wide Artificial Intelligence adoption across all commercial functions.&middot; Expanding international retail, wholesale, industrial, private-label, and B2B business.&middot; Developing existing employees through structured coaching, mentoring, succession planning, and professional development.&middot; Building world-class multidisciplinary international teams.&middot; Managing strategic partners, contractors, agencies, consultants, technology providers, and affiliate networks.&middot; Ensuring compliance with international organic certifications, quality standards, food safety regulations, marketplace policies, cybersecurity requirements, and corporate governance standards.&middot; Establishing a culture of innovation, accountability, operational excellence, continuous improvement, and customer-centricity throughout the organization.Enterprise Commercial IntegrationThe successful executive will lead the integration of all commercial operations under one centralized enterprise platform, including:&middot; Amazon Global Marketplace Accounts&middot; International Marketplaces&middot; Corporate Websites&middot; Shopify Stores&middot; Affiliate Platforms&middot; CRM Systems&middot; ERP Systems&middot; Financial Systems&middot; Inventory Management&middot; Manufacturing Planning&middot; Procurement&middot; Warehousing&middot; Global Logistics&middot; Customer Relationship Management&middot; Customer Service&middot; Digital Marketing&middot; Social Media&middot; Business Intelligence&middot; Executive Dashboards&middot; Artificial Intelligence SolutionsThe objective is to establish a fully integrated omnichannel ecosystem that provides complete visibility, automation, scalability, operational efficiency, and real-time executive decision-making.Strategic LeadershipThe successful executive will develop and implement:&middot; Global Digital Commerce Strategy&middot; International Marketplace Strategy&middot; AI Transformation Strategy&middot; Omnichannel Strategy&middot; Global Sales Strategy&middot; Global Marketing Strategy&middot; International Retail Expansion Strategy&middot; Distribution Strategy&middot; Manufacturing &amp; Sales Integration Strategy&middot; Digital Transformation Roadmap&middot; Five-Year Business Growth Strategy&middot; Product Commercialization Strategy&middot; Customer Experience Strategy&middot; Data &amp; Analytics Strategy&middot; Cybersecurity &amp; Digital Infrastructure Strategy&middot; Sustainability &amp; ESG Commercial InitiativesExecutive Reporting &amp; Corporate GovernanceThe Chief Digital Commerce &amp; Global Marketplace Officer will establish comprehensive executive reporting systems, including:Daily Reports&middot; Sales performance&middot; Marketplace performance&middot; Website performance&middot; Digital marketing performance&middot; Inventory status&middot; Production updates&middot; Logistics updates&middot; Customer service performance&middot; Executive action itemsWeekly Reports&middot; Sales trends&middot; Advertising performance&middot; Inventory movement&middot; Production planning&middot; Team performance&middot; Risk assessments&middot; Operational improvementsMonthly Reports&middot; Financial performance&middot; Marketplace profitability&middot; P&amp;L analysis&middot; Gross margin&middot; Revenue by country&middot; Revenue by marketplace&middot; Product performance&middot; AI implementation progress&middot; Marketing ROI&middot; KPI dashboardsSix-Month Reviews&middot; Strategic objectives&middot; Market expansion&middot; Operational excellence&middot; Budget performance&middot; Digital transformation progress&middot; Organizational capability developmentAnnual Reports&middot; Global business performance&middot; Five-year strategic roadmap&middot; Executive business review&middot; Sustainability achievements&middot; Investment recommendations&middot; Innovation roadmap&middot; Corporate performance reviewWhy Join Nagaad Organics?This is a unique executive leadership opportunity to shape the future of one of the world&rsquo;s fastest-growing natural ingredients manufacturers.You will lead the integration of global digital commerce, Artificial Intelligence, international marketplaces, manufacturing, logistics, marketing, retail expansion, and commercial operations while building a world-class organization capable of delivering sustainable long-term growth across international markets.This position offers the opportunity to build a globally recognized digital commerce operation that connects manufacturing excellence with intelligent commercial execution and positions Nagaad Organics as a global leader in natural ingredients, wellness products, and AI-enabled digital commerce.How to apply?If you are the right candidate, please send your CV to procurement@nagaad.com or WhatsApp us at +971 54 710 1599.Work Location: In person

Chief Digital Commerce & Global Marketplace Officer (CDCGMO)

Access hr sollutions

Job Title: Administration ExecutiveLocation: Dubai, UAE Salary: AED 2,500 &ndash; 4,000 per month Job Type: Full-Time Language Preffered: TagalogJob SummaryWe are looking for a proactive and customer-focused Administration Executive to join our team in Dubai. The ideal candidate should have excellent organizational skills, strong communication abilities, and experience handling office administration, customer interactions, and telecalling. Candidates who can work efficiently in a fast-paced environment are encouraged to apply.Key Responsibilities<ul><li>Manage day-to-day administrative and office operations.</li><li>Handle incoming calls, emails, and customer inquiries professionally.</li><li>Perform telecalling activities to follow up with clients and schedule appointments.</li><li>Maintain office records, documents, and filing systems.</li><li>Prepare reports, correspondence, and other administrative documents.</li><li>Coordinate meetings, appointments, and office schedules.</li><li>Assist in data entry and maintain accurate records.</li><li>Support HR and management with general administrative tasks.</li><li>Monitor office supplies and coordinate procurement when required.</li><li>Ensure a professional and welcoming environment for visitors and clients.</li><li>Perform other administrative duties as assigned by management.</li></ul>Requirements<ul><li>Previous experience in Administration, Office Assistant, Reception, or Customer Service roles.</li><li>Strong customer service and telecalling skills.</li><li>Excellent verbal and written communication skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook) and general computer applications is mandatory.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to work independently and as part of a team.</li><li>Positive attitude and professional appearance.</li><li>Preferred Language: Tagalog.</li><li>Immediate joiners will be preferred.</li></ul>Benefits<ul><li>Competitive Salary (AED 2,500 &ndash; 4,000)</li><li>Employment Visa</li><li>Medical Insurance</li><li>Annual Leave as per UAE Labour Law</li><li>End-of-Service Benefits</li><li>Career Growth Opportunities</li></ul>How to ApplyInterested candidates can send their updated CV to:Email: recruiter@nvrhrsolutions.com WhatsApp/Call: +971 50 927 9689Subject Line: Application &ndash; Administration ExecutiveType d'emploi : Temps pleinR&eacute;mun&eacute;ration&nbsp;: AED2 500,00&nbsp;&agrave;&nbsp;AED4 000,00&nbsp;par heureLieu du poste : En pr&eacute;sentiel

Administration Executive (Tagalog)

Catalyst Tax Services LLC

Job Title: Sales ExecutiveCompany: Catalyst Tax Services LLCLocation: Dubai, UAEAbout Us:Catalyst Tax Services LLC is a leading provider of comprehensive tax and accounting solutions in Dubai. Our services include VAT, corporate tax, accounting and bookkeeping, audit support, ICV certification, and providing accounting software. We are committed to delivering excellence and helping our clients navigate the complexities of financial regulations.Job Description:We are seeking a dynamic and results-driven Sales Executive to join our team. The ideal candidate will have a passion for sales and a deep understanding of the tax and accounting industry. As a Sales Executive, you will be responsible for driving sales growth, building strong client relationships, and contributing to the overall success of our company.Responsibilities:<ul><li>Identify and develop new business opportunities through networking, cold calling, and prospecting.</li><li>Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.</li><li>Present and promote our services to potential clients.</li><li>Understand client needs and tailor solutions to meet their specific requirements.</li><li>Prepare and deliver compelling sales presentations and proposals.</li><li>Negotiate contracts and close sales deals.</li><li>Achieve and exceed sales targets.</li><li>Stay updated on industry trends and competitor activities.</li><li>Collaborate with the marketing team to develop and implement effective sales strategies.</li><li>Maintain accurate records of sales activities and client interactions in our Customer Relationship Management (CRM) system.</li></ul>Requirements:<ul><li>Proven experience as a Sales Executive or similar role in the tax, accounting, or financial services industry.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong interpersonal skills and the ability to build rapport with clients.</li><li>Self-motivated, proactive, and results-oriented.</li><li>Ability to work independently and as part of a team.</li><li>Good understanding of tax and accounting services.</li><li>Sales and marketing experience is preferred.</li></ul>Compensation:Salary: Fixed Salary + Commission.Sales TargetHow to Apply:If you are a driven and ambitious sales professional with a passion for the tax and accounting industry, we would love to hear from you. Please submit your resume and a cover letter outlining your qualifications and experience to only if your are okay with the salary : &quot;mariya@catalysttaxes.com.&quot; .Join Catalyst Tax Services LLC and help us shape the future of tax and accounting solutions in Dubai!Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Sales Executive

<div>
 
 
 Call Center Quality Assurance (QA) Executive
 
 
 
 
 
 <ul>
 <li>
 
 Location: UAE
 
 </li>
 <li>
 
 Salary: AED 6,500 (All-Inclusive)
 
 </li>
 </ul>
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The Call Center Quality Assurance (QA) Executive is responsible for monitoring and evaluating customer interactions to ensure compliance with quality standards, operational procedures, and customer service excellence. The role focuses on identifying improvement opportunities, providing constructive feedback, and supporting continuous performance enhancement across the contact center.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Monitor and evaluate inbound and outbound customer calls, emails, chats, and other customer interactions against established quality standards.
 
 
 
 
 
 Score interactions using approved quality assurance scorecards and document evaluation results accurately.
 
 
 
 
 
 Provide timely, constructive feedback and coaching recommendations to Team Leaders and Customer Service Representatives.
 
 
 
 
 
 Identify quality trends, recurring issues, and areas requiring improvement, and recommend corrective actions.
 
 
 
 
 
 Participate in quality calibration sessions to ensure consistency and fairness in evaluations.
 
 
 
 
 
 Prepare daily, weekly, and monthly quality reports, highlighting key findings and performance trends.
 
 
 
 
 
 Ensure adherence to company policies, procedures, compliance requirements, and customer experience standards.
 
 
 
 
 
 Collaborate with Operations, Training, and Team Leaders to improve service quality and operational performance.
 
 
 
 
 
 Support continuous improvement initiatives by identifying opportunities to enhance customer satisfaction and process efficiency.
 
 
 
 
 
 Maintain accurate records of quality evaluations and ensure confidentiality of customer information.
 
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 Bachelor's degree or Diploma in Business Administration or a related field is preferred.
 
 
 
 
 
 1&ndash;2 years of experience in a Call Center Quality Assurance role or within a customer service/call center environment.
 
 
 
 
 
 Experience using quality monitoring tools and scorecards is an advantage.
 
 
 
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 
 Strong attention to detail and analytical skills.
 
 
 
 
 
 Excellent verbal and written communication skills in English (Arabic is an advantage).
 
 
 
 
 
 Good coaching and feedback delivery skills.
 
 
 
 
 
 Strong understanding of call center quality standards and customer service best practices.
 
 
 
 
 
 Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
 
 
 
 
 
 Ability to identify trends and recommend process improvements.
 
 
 
 
 
 Strong organizational and time management skills.
 
 
 
 
 
 Ability to work collaboratively in a fast-paced environment.
 
 
 
 
 
 
 Salary: AED 6,500 (All-Inclusive)
 
 
</div>

Call Center Quality Assurance (QA) Executive

Explore 558+ Customer support executive in Dubai this August. Find roles across top companies and apply now to boost your career.