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Nevertiti star tr

Job Overview Nevertiti Star Trading, a dynamic Dubai-based company specialising in trading and distribution across diverse product categories, is seeking a diligent and proactive Customer Sales Support Executive to join our team. We are committed to quality, reliability, and building strong client relationships, and this role is central to achieving that mission. This is a full-time position based in Dubai, United Arab Emirates. The successful candidate will be a vital link between our sales team and our valued clients, providing essential administrative support and ensuring a seamless and positive customer experience. You will play a key part in the efficiency of our sales operations and contribute directly to our continued growth. Salary: AED 2,500 - AED 3,500 per month Responsibilities * Serve as the first point of contact for customer enquiries via phone and email, providing timely and professional assistance. * Process customer orders, prepare quotations, and issue invoices accurately and efficiently. * Provide comprehensive administrative support to the sales team to help them meet their targets. * Maintain and update client records and sales data within the company's CRM system. * Coordinate with the logistics and supply chain departments to ensure the timely dispatch and delivery of products. * Address and resolve customer complaints or issues with a focus on achieving a satisfactory outcome. * Assist in the preparation of sales reports and presentations for management. * Provide excellent after-sales support to foster long-term client relationships. Qualifications * Proven experience in a sales support, customer service, or a similar administrative role. * Excellent verbal and written communication skills in English. * Strong organisational and multitasking skills, with a high level of attention to detail. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential. * Previous experience working with CRM software is highly desirable. * A proactive attitude with strong problem-solving capabilities. * The ability to work effectively both independently and as part of a collaborative team. * A strong commitment to delivering exceptional customer service.

customer sales support Executive

Bupa UK

<div>
 
 Job Description
 
 
 
 
 Customer Service Adviser
 
 
 
 
 Bupa Global, PO Box 5209, Dubai, United Arab Emirates
 
 
 
 Full Time Permanent - 40 hours per week
 
 
 Hybrid Working
 
 
 Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
 
 
 Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.
 
 
 Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.
 
 
 
 Role Overview
 
 
 
 We are looking to add Customer focused representatives to join our telephone based servicing team. These roles join a dedicated customer team within our partner in Dubai.
 
 
 
 We service our customer globally around the clock. We ask that you be able to work 8 hour shifts (40 hours a week) between 08:00 &ndash; 20:00 including occasional weekends and public holidays.
 
 
 
 
 We Make Health Happen
 
 
 
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 Support customers with their enquiries about their policies
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 Member correspondence either by phone or by writing following appropriate investigation, in line with policy
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 Make changes to memberships according to policies
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 Reissuing and tracking members&rsquo; documents
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 Making manual collections from customers&rsquo; credit cards
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 Deal with billing inquiries
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 Raising manual credit notes and invoices when needed
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 Issue payment receipts for members and group payments
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 Deal with providers and Brokers that may have any queries
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 Take responsibility for ensuring that the system records are accurate and up to date
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 Ensuring members&rsquo; contact details are up to date
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 Provide support to other internal Departments to overcome cultural and language barriers
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 Coordinate with Service Partners to set medical treatments up
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 Handle members complaints and investigate
 
 
 </li>
 </ul>
 
 What You Will Need
 
 
 
 <ul>
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 Previous training in a medical environment
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 Previous experience within Health Insurance experience within the UAE is essential.
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 Understanding of UAE Health Insurance regulations
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 Able to demonstrate a focus on excellent customer service within an insurance setting
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 Experience in working with procedures
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 Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes.
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 Must have excellent verbal and written (English)
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 <li>
 Be able to work 8 hour shifts between 08:00 - 20:00 including occasional weekends and public holidays.
 
 
 </li>
 </ul>
 
 Why Bupa?
 
 
 
 We&rsquo;re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose &ndash; helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
 
 
 We encourage all of our people to &ldquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That&rsquo;s why we especially encourage applications from people with diverse backgrounds and experiences.
 
 
 Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We&rsquo;re committed to ensuring you&rsquo;re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
 
 
 If you require information regarding this role in an alternative format, please email: careers@bupa.com
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Area
 
 
 
 Call Centre
 
 
 Locations:
 
 
 Dubai - OIC
</div>

Customer Service Adviser

motrox auto repairing llc

<ul><li>Welcome customers and handle customer inquiries professionally.</li><li>Answer phone calls, WhatsApp messages, emails, and online inquiries.</li><li>Create and manage customer and vehicle records.</li><li>Prepare job cards, quotations, invoices, and service documents.</li><li>Coordinate vehicle appointments and workshop schedules.</li><li>Follow up with customers regarding vehicle repairs and service approvals.</li><li>Coordinate between customers, service advisors, technicians, and management.</li><li>Maintain records of vehicle inspections, services, repairs, and warranties.</li><li>Track parts orders, supplier invoices, and delivery documents.</li><li>Manage cash, card payments, and payment records when required.</li><li>Follow up on pending payments and outstanding invoices.</li><li>Prepare daily and monthly reports for management.</li><li>Maintain proper filing of company documents and records.</li><li>Support customer follow-ups and service reminders.</li><li>Assist with social media, customer reviews, and basic marketing activities when required.</li><li>Maintain a clean, organized, and professional front-office environment.</li></ul>Pay: AED2,500.00 - AED3,500.00 per monthWork Location: In person

Administrator

You Smart

Company: You Smart Communication Networks LLC Location: Al Quoz 1, Dubai, UAE Website: www.yousmart.ae Employment Type: Full-Time Salary: AED 3,000 &ndash; AED 5,000 per month (Based on Experience &amp; Performance) Commission: Attractive Sales Commission + Performance Incentives Joining: ImmediateAbout You SmartYou Smart Communication Networks LLC is a leading Smart Home Automation and ELV Systems company in the UAE. We provide innovative solutions including Smart Home Automation, CCTV, Access Control, Networking, Wi-Fi, Audio Video, Home Cinema, Video Intercom, Gate Barrier Systems, and Building Technology Solutions.We are looking for a proactive and customer-focused Digital Sales Executive to manage online customer inquiries, promote our products and services, prepare engaging marketing content, and convert digital leads into successful sales.This role combines indoor sales, customer engagement, social media support, and digital marketing.Key ResponsibilitiesCustomer Inquiry Management<ul><li>Respond to customer inquiries received through:</li><li>Instagram</li><li>Facebook</li><li>TikTok</li><li>LinkedIn</li><li>WhatsApp</li><li>Company Website</li><li>Email</li><li>Telephone</li><li>Understand customer requirements.</li><li>Recommend suitable Smart Home and ELV solutions.</li><li>Explain p</li><li>products and services professionally.</li><li>Schedule site surveys and appointments.</li><li>Follow up until the sales opportunity is closed.</li></ul>Indoor Sales<ul><li>Convert inquiries into confirmed projects.</li><li>Prepare quotations in coordination with the sales and technical teams.</li><li>Maintain regular follow-ups with customers.</li><li>Build long-term customer relationships.</li><li>Achieve monthly sales targets.</li><li>Support repeat business and referrals.</li></ul>Social Media &amp; Content SupportWork closely with the Social Media Executive to:<ul><li>Prepare product information.</li><li>Develop educational content ideas.</li><li>Explain Smart Home features and customer benefits.</li><li>Create FAQs and customer guides.</li><li>Suggest video topics and campaign ideas.</li><li>Write captions, product descriptions, and promotional messages.</li><li>Help create content that educates and builds trust.</li></ul>Product KnowledgeDevelop expertise in:<ul><li>Smart Home Automation</li><li>Smart Lighting</li><li>Smart AC Control</li><li>Smart Curtains</li><li>CCTV Systems</li><li>Access Control</li><li>Video Intercom</li><li>Wi-Fi Solutions</li><li>Home Cinema</li><li>Audio Video Systems</li><li>Gate Barrier Systems</li><li>Annual Maintenance Contracts (AMC)</li></ul>Be able to confidently explain features, benefits, and use cases to customers.CRM &amp; Lead Management<ul><li>Record all inquiries in the CRM system.</li><li>Track leads and follow-up activities.</li><li>Update customer information.</li><li>Maintain accurate sales records.</li><li>Generate daily and weekly sales reports.</li></ul>Customer Service<ul><li>Provide excellent customer support before and after sales.</li><li>Respond promptly to messages and emails.</li><li>Resolve customer concerns professionally.</li><li>Coordinate with project and technical teams to ensure customer satisfaction.</li></ul>Marketing SupportAssist with:<ul><li>Product launches</li><li>Promotional campaigns</li><li>Social media content planning</li><li>Customer success stories</li><li>Testimonial collection</li><li>Email marketing</li><li>Digital promotions</li></ul>Requirements<ul><li>Minimum 1&ndash;3 years of experience in Indoor Sales, Customer Service, Tele Sales, Digital Sales, or Social Media Customer Support.</li><li>Excellent English communication skills.</li><li>Arabic is an advantage.</li><li>Strong interpersonal and negotiation skills.</li><li>Good computer skills including Microsoft Office.</li><li>Experience using CRM systems is an advantage.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Professional attitude with a customer-first mindset.</li></ul>Key Performance Indicators (KPIs)Performance will be evaluated based on:<ul><li>Response time to customer inquiries</li><li>Number of qualified leads handled</li><li>Sales conversion rate</li><li>Monthly sales revenue</li><li>Customer satisfaction</li><li>Follow-up completion rate</li><li>CRM data accuracy</li><li>Contribution to marketing content</li><li>Repeat business and referrals</li></ul>Pay: AED3,000.00 - AED5,000.00 per monthWork Location: In person

Digital Sales Executive (Indoor Sales & Customer Engagement)

We One

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 To ensure the delivery of smooth, efficient and consistent best practice of the functioning of the customer service desk, you will be responsible in delivery bespoke process and procedure of the overall customer service program and for the centre providing all customers excellent services and ensuring that their expectations are constantly met.
 
 
 
 
 
 
 Job Type: Permanent
 
 
 
 
 Salary: 6K AED
 
 
 
 
 
 
 
 Key Tasks:
 
 
 <ul>
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 Ensure the smooth and efficient operation of the Customer Service Desk by delivering exceptional customer service and consistently meeting customer expectations.
 </li>
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 Maintain comprehensive knowledge of the property, its facilities, and key attractions within Dubai.
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 Respond to general inquiries from customers and stakeholders at the Customer Service Desk.
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 Keep the Customer Service Team Leader, Supervisor, and Manager informed of customer feedback and service-related issues.
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 Handle incoming telephone calls and respond to customer inquiries promptly and professionally.
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 Maintain accurate records of customer service requests, inquiries, and complaints.
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 Resolve customer complaints in accordance with established policies and procedures.
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 Prepare and reconcile shift cash transactions, ensuring all records are accurate and balanced, and securely deposit funds in compliance with company policies.
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 Support fellow Customer Service team members during busy periods to ensure seamless service delivery.
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 Perform meet-and-greet duties for tour groups, school visits, and other organized events as required.
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 Provide customers with accurate information regarding ongoing promotions and ensure all related procedures are followed correctly.
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 Promote, sell, and upsell Dubai Holding Malls' products and services while adhering to established sales procedures.
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 Manage value-added services, including gift wrapping, stroller rentals, wheelchair loans, lost and found, childcare services, and other customer assistance programs.
 </li>
 <li>
 Maintain accurate inventory records for services and products sold at the Customer Service Desk, ensuring compliance with accounting procedures and reporting discrepancies immediately to the Team Leader or Supervisor.
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 Assist the Customer Service Team Leader and Supervisor in collecting and updating information on in-store promotions, events, and activities to keep the team informed.
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 Coordinate with the Customer Service Team Leader to ensure mall directories are accurate and up to date, reporting any discrepancies promptly.
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 Direct media inquiries to the appropriate Palm Jumeirah Malls department or representative.
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 Report equipment malfunctions, supplier shortages, or any operational issues immediately to the immediate supervisor.
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 Monitor the condition of mall common areas, restrooms, signage, and other public facilities, reporting any maintenance or cleanliness concerns to ensure the mall maintains a high standard of presentation.
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 Ensure brochure racks remain clean, organized, and fully stocked at all times.
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 Maintain the cleanliness, organization, and professional appearance of the Customer Service Desk at all times.
 </li>
 </ul>
 
 
 
</div>

Call Center Agent

MB Services FZ LLC

MB Services FZ LLC is currently seeking Arabic Customer Service Representatives to join our growing team. We are looking for individuals who are fluent in English and Arabic.As an Arabic Customer Service Representative, you will be responsible for handling customer inquiries and providing assistance through various communication channels such as phone, email, and chat. You will also be expected to maintain accurate and up-to-date customer records and provide timely and effective solutions to customer issues. You should also be able to work in rotational shifts.If you are interested in this opportunity and meet the requirements listed above, please submit your resume and cover letter to hr@mbservices.net. We thank all applicants for their interest, however only those selected for an interview will be contacted.Location: Dubai Outsource City (On site)Job Type: Full-timePay: AED4,500.00 per monthApplication Question(s):<ul><li>What is your current visa status?</li><li>If selected, how soon would you be able to join?</li></ul>Experience:<ul><li>Customer Service: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Arabic Customer Service Representatives

Al Riyady

An Aesthetic Clinic in Jumeirah 3 is looking for 2 Call Center Agent/Customer Service Representative.Candidate must have experience in Aesthetic/Dermatology clinic in UAE or home country.Only immediate joiner for nowSalary: 4000AED - 5000AED (Based on experience)6 days a weekComputer literatePay: AED4,000.00 - AED5,000.00 per monthApplication Question(s):<ul><li>From which country are you from?</li><li>What is your visa and notice period?</li><li>What is your expected salary?</li><li>Are you interested to work in Jumeirah 3 Dubai?</li><li>Do you have experience as a Call Center Agent/Customer Service in an Aesthetic or Dermatology clinic? If yes, which company?</li></ul>Work Location: In person

CALL CENTER AGENT/CUSTOMER SERVICE REPRESENTATIVE - AESTHETIC CLINIC IN JUMEIRAH 3

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