customer service representative Jobs in Dubai

customer service representative

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CREDITCARE CREDIT MANAGEMENT LLC

<p>Job description:</p><p><b>Company:</b> CreditCare Credit Management LLC &ndash; Dubai<br/><b>Salary:</b> Up to <b>AED 3000</b> (Depends on Experience)<br/><b>Benefits:</b> Visa, Medical, and other benefits as per UAE Labour Law</p><p><b>Job Description</b></p><p>CreditCare Credit Management LLC is looking for a <b>Female Customer Service Representative (CSR)</b> to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.</p><p><b>Responsibilities</b></p><ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul><p><b>Requirements</b></p><ul><li>Female candidates only</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul><p><b>Salary &amp; Benefits</b></p><ul><li>Salary up to <b>AED 3000</b> (based on experience)</li><li><b>Visa, Medical</b>, and other benefits provided as per <b>UAE Labour Law</b></li><li>Supportive and professional work environment</li></ul><p>Job Types: Full-time, Permanent, Contract, Fresher</p><p>Contract length: 24 months</p><p>Job Types: Full-time, Permanent</p><p>Pay: Up to AED3,000.00 per month</p><p>Work Location: In person</p>

Customer Support Executive Sales (Female)

Metelegance

<p><b>Tele Sales, Customer Support with Whats app Marketing &amp; Digital Marketing Executive</b></p><p>We are looking for a <b>smart, confident, well-spoken and highly motivated female Sales, Customer Support &amp; Digital Marketing Executive</b> to join our growing team.</p><p>This role is ideal for someone who enjoys communicating with customers, understands how to handle sales enquiries professionally, follows up consistently to help close sales, and has basic knowledge of social media, WhatsApp marketing and digital marketing.</p><p>Key Responsibilities</p><ul><li>Handle incoming customer calls, WhatsApp messages and sales enquiries.</li><li>Understand customer requirements and recommend suitable products.</li><li>Follow up with potential customers and help convert enquiries into sales.</li><li>Answer customer questions regarding products, pricing, availability, delivery and after-sales support.</li><li>Ensure customers receive quick, professional and friendly responses.</li><li>Plan and execute <b>WhatsApp marketing campaigns</b>, including promotional broadcasts, product launches, offers and customer engagement.</li><li>Manage <b>WhatsApp Business</b>, respond to enquiries promptly and maintain professional customer communication.</li><li>Conduct regular follow-ups with new and existing customers through calls and WhatsApp.</li><li>Maintain an organised database of customer names, contact numbers, enquiries and follow-up status.</li><li>Ensure no customer enquiry is missed by maintaining a proper follow-up and CRM system.</li><li>Assist in preparing quotations and coordinating with the sales team.</li><li><b>Help manage the company's social media accounts by replying to messages and comments.</b></li><li><b>Upload products, offers and promotional content on Instagram, Facebook, TikTok and other platforms.</b></li><li><b>Assist with basic digital marketing activities, including creating simple posts, updating product listings and supporting online campaigns.</b></li><li>Coordinate with the marketing team to improve customer engagement and generate new leads.</li></ul><p>Requirements</p><p>We are looking for someone who is:</p><ul><li>Fluent in spoken and written English.</li><li>Arabic speaking is a strong advantage.</li><li>Friendly, professional and confident when speaking with customers.</li><li>Sales-oriented with excellent communication and follow-up skills.</li><li>Organised, proactive and able to multitask.</li><li>Familiar with <b>WhatsApp Business</b>, Microsoft Office and basic computer applications.</li><li>Has <b>basic knowledge of social media platforms such as shopify, Instagram, Facebook and TikTok.</b></li><li>Basic understanding of digital marketing, Canva, social media marketing and WhatsApp marketing is an advantage.</li><li>Able to maintain accurate customer records and CRM/follow-up systems.</li><li>Previous experience in sales, customer service, telesales, WhatsApp marketing or digital marketing is preferred.</li><li>Currently residing in the UAE.</li><li>Preferably on a husband/spouse visa.</li></ul><p>Working Hours</p><p><b>10:00 AM &ndash; 8 PM</b></p><p>Salary</p><p><b>AED 2,000 &ndash; AED 2,500 per month</b>, depending on experience and qualifications.</p><p>About the Role</p><p>We are looking for someone who takes ownership of customer enquiries from the first conversation through to follow-up and conversion. The ideal candidate should be proactive, organised and customer-focused, while also assisting with WhatsApp marketing, social media management and basic digital marketing activities to help generate new business and strengthen customer relationships.</p><p>If you enjoy speaking with customers, following up on leads, running WhatsApp marketing campaigns, supporting sales and helping businesses grow through excellent customer service and online engagement, we'd love to hear from you.</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p><p>Application Question(s):</p><ul><li>Do you speak arabic</li><li>What is your visa status</li><li>Are you fluent in english</li><li>Have you done tele sales before?</li><li>Do you have any knowledge in social media or digital marketing?</li><li>Can you manage whats app marketing ?</li></ul><p>Work Location: In person</p>

Sales, Customer Support - Whats app & Digital Marketing Executive

Nevertiti star tr

<p><br /><strong>Job Overview</strong><br /><br /><br /><strong>Nevertiti Star Trading</strong>, a dynamic Dubai-based company specialising in trading and distribution across diverse product categories, is seeking a diligent and proactive <strong>Customer Sales Support Executive</strong> to join our team. We are committed to quality, reliability, and building strong client relationships, and this role is central to achieving that mission.<br /><br /><br />This is a <strong>full-time</strong> position based in <strong>Dubai, United Arab Emirates</strong>. The successful candidate will be a vital link between our sales team and our valued clients, providing essential administrative support and ensuring a seamless and positive customer experience. You will play a key part in the efficiency of our sales operations and contribute directly to our continued growth.<br /><br /><br /><strong>Salary:</strong> <strong>AED 2,500 - AED 3,500 per month</strong><br /><br /><br /><strong>Responsibilities</strong><br /><br /><br />* Serve as the first point of contact for customer enquiries via phone and email, providing timely and professional assistance.<br /><br />* Process customer orders, prepare quotations, and issue invoices accurately and efficiently.<br /><br />* Provide comprehensive administrative support to the sales team to help them meet their targets.<br /><br />* Maintain and update client records and sales data within the company's CRM system.<br /><br />* Coordinate with the logistics and supply chain departments to ensure the timely dispatch and delivery of products.<br /><br />* Address and resolve customer complaints or issues with a focus on achieving a satisfactory outcome.<br /><br />* Assist in the preparation of sales reports and presentations for management.<br /><br />* Provide excellent after-sales support to foster long-term client relationships.<br /><br /><br /><strong>Qualifications</strong><br /><br /><br />* Proven experience in a sales support, customer service, or a similar administrative role.<br /><br />* Excellent verbal and written communication skills in English.<br /><br />* Strong organisational and multitasking skills, with a high level of attention to detail.<br /><br />* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.<br /><br />* Previous experience working with CRM software is highly desirable.<br /><br />* A proactive attitude with strong problem-solving capabilities.<br /><br />* The ability to work effectively both independently and as part of a collaborative team.<br /><br />* A strong commitment to delivering exceptional customer service.<br /> </p>

customer sales support Executive

<p><b>KEY RESULTS AREAS</b></p><p>CS Process and Order Management:</p><p>- The position is accountable to provide the highest standards of customer service in line with Ti sales and customer service processes with the purpose to achieve total customer satisfaction.</p><p>- Manage the entire customer order process by thoroughly understanding customer requirements and executing order entry in the system within the set timelines conforming to the agreed terms and conditions.</p><p>- Liaise with internal support departments to optimize service levels so as to fulfil customers&rsquo; expectation in terms of prompt order process, production lead time and delivery etc</p><p>- Fulfill critical tasks like stocks movement per customer, on time payment receipts with firsthand accountability and escalate deviations to the manager to find timely solutions.</p><p><b>Customer Communication and support:</b></p><p>- Conduct customer communications with diligence, professionalism and empathy creating a lasting impact with assigned accounts/markets.</p><p>- Contribute to problem solving and tactical conversations/emails with the customers in case the commitments turned not as informed due to internal or external circumstances.</p><p>- Teamwork: as a part of the Sales and Customer Services team, collaborate with other CS members and offshore sales team in regard to all matters requiring internal attention and support.</p><p><b>Education Qualification</b>: Bachelor&rsquo;s degree in management/commerce/science streams with a helpful mindset and quick learning abilities.</p><p><b>Key Skills/ Experience:</b><br/>Minimum 4 years&rsquo; experience in customer interface roles preferably in a technical/commercial products environment</p><p>&middot;Multilingual English/Arabic speaker with professional writing and speaking skills</p><p>&middot;Excellent interpersonal and team qualities with ability to collaborate with various levels in the team and outside.</p><p>Attention to details and eye for numbers with proficiency in Excel program and exposure to data-based analysis systems.</p><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Customer Service Representative

Styli

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 <p>
  <strong>
   Job Title:
  </strong>
  Customer Service Representative
 </p>
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  <strong>
   Location:
  </strong>
  Dubai, UAE
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  <strong>
   Reporting To:
  </strong>
  Manager - Customer Service
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  <br/>
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  <strong>
   Introduction:
  </strong>
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 <p>
  STYLI Marketplace is an e-commerce concept founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI marketplace brings over 40,000 styles to men, women, kids, and beauty enthusiasts, offering them the latest global trends delivered directly to their doorsteps.
 </p>
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  <br/>
 </p>
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  Our vision is to be the most aspirational value fast fashion and lifestyle destination, delivering seamless service excellence. We aim to create personalized experiences, engaging customers across all touchpoints, and continually expanding our curated selection to meet their evolving need states. STYLI marketplace has quickly become a leading player in the e-commerce fashion space across the GCC - Saudi Arabia, UAE, Bahrain, and Kuwait and in India.
 </p>
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  <br/>
 </p>
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  <strong>
   Job Description:
  </strong>
 </p>
 <ul>
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   Delivering exceptional customer experience
  </li>
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   Handle customer interactions via call, email or chat effectively with ownership and empathy
  </li>
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   Provide accurate order, product, and delivery information.
  </li>
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   Follow Styli&rsquo;s quality standards (tone, process, empathy)
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   Document all interactions accurately in CRM systems
  </li>
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   Own and drive key CS metrics across channels - CSAT, Quality Assurance Score (QA), Average Handling Time (AHT), First response time (FRT), and First contact resolution (FCR)
  </li>
 </ul>
 <p>
  <br/>
 </p>
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  <strong>
   Qualification &amp; Experience:
  </strong>
 </p>
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   Bachelor&rsquo;s degree preferred (not mandatory)
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   1&ndash;2 years of experience in Customer Service / E-commerce / Contact Center
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   Fluent in English and Arabic (written &amp; spoken)
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   Knowledge of CRM tools or helpdesk software preferred
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   Willingness to work rotational shifts including weekends or holidays
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   Communication &ndash; Clear, confident, and customer-focused
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   Empathy &ndash; Understands and relates to customer emotions
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   Problem Solving &ndash; Provides logical, fast, and effective solutions
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   Teamwork &ndash; Works collaboratively to achieve common goals
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   Adaptability &ndash; Handles changing workloads and priorities
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   Attention to Detail &ndash; Ensures accuracy in data and communication
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   Time Management &ndash; Handles multiple queries efficiently
  </li>
 </ul>
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  <br/>
 </p>
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  <em>
   At Styli, we are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. As an equal opportunities&rsquo; employer, we celebrate the unique backgrounds, perspectives, and talents of our team members. We believe that a diverse workforce drives innovation and enhances our ability to serve our customers effectively. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are dedicated to creating an environment where everyone has the opportunity to thrive and succeed.
  </em>
 </p>
</div>


Scope Investment

<h2>About the Company</h2><p> </p><p>Al Boom Marine is a well-established marine and leisure company in the UAE, offering a wide range of marine products, equipment, water sports, and lifestyle solutions. With a strong focus on quality, customer service, and industry expertise, the company serves both marine enthusiasts and professional customers.</p><h2> </h2><h2>About the Role</h2><p> </p><p>The Sales Associate is responsible for delivering an excellent in-store customer experience while supporting the achievement of sales targets. The role involves understanding customer needs, recommending suitable products, maintaining strong product knowledge, and ensuring the store is presented and operated to high standards.</p><p> </p><h2>Job Responsibilities</h2><h3> </h3><h3>1. Customer Service &amp; Sales</h3><ul><li>Greet customers warmly and assist them in identifying their needs and preferences.</li><li>Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.</li><li>Maintain in-depth knowledge of the store’s product range, ongoing promotions, and brand initiatives.</li><li>Handle customer inquiries and complaints professionally, escalating when necessary.</li><li>Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.</li></ul><h3> </h3><h3>2. Store Operations</h3><p> </p><ul><li>Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.</li><li>Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.</li><li>Follow stock management processes, including receiving, price tagging, and storing products.</li><li>Assist in periodic stock takes, inventory audits, and reporting of discrepancies.</li></ul><h3> </h3><h3>3. Cash Handling</h3><p> </p><ul><li>Operate the POS (Point of Sale) system efficiently.</li><li>Accurately process customer transactions, returns, and exchanges.</li><li>Handle cash and card transactions in compliance with company policies and procedures.</li></ul><h3> </h3><h3>4. Team Collaboration</h3><p> </p><ul><li>Proactively engage in team meetings, sales huddles, and product knowledge sessions to stay aligned with store goals and initiatives.</li><li>Communicate operational challenges, customer feedback, or product-related issues promptly to the Store Manager to support continuous improvement and customer satisfaction.</li></ul><h2> </h2><h2>Job Requirements</h2><p> </p><ul><li>Previous experience in retail sales or customer service, preferably in a premium retail, marine, sports, or lifestyle environment.</li><li>Strong communication, interpersonal, and customer service skills.</li><li>Confident and proactive approach to selling and achieving sales targets.</li><li>Good product-learning ability and willingness to develop knowledge of marine and leisure products.</li><li>Ability to identify customer needs and recommend appropriate products or alternatives.</li><li>Basic knowledge of POS systems, cash handling, and retail store operations.</li><li>Good organizational skills with strong attention to detail.</li><li>Ability to work effectively as part of a team in a fast-paced retail environment.</li><li>Flexible to work weekends, public holidays, and varied shifts when required.</li><li>Fluency in English; additional languages, particularly <strong>Arabic or Russian, would be an advantage</strong>.</li></ul>

Sales Associate - Retail

zcreatix

<div><div><div><h5 class="jobSectionHeader"><b>Overview</b></h5><br>
</div><p></p><div><h4 class="jobSectionHeader"><b>Job Details</b></h4><br>
<p></p>
<p>
Respond to member inquiries, requests, and platform-related issues in a timely, professional, and customer-focused manner.</p>
<p>
Act as a key point of communication between platform users and internal teams to ensure questions and operational matters are resolved efficiently.</p>
<p>
Review brand onboarding applications from different markets to verify compliance with platform policies, quality requirements, and marketplace standards.</p>
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Conduct routine platform audits to identify products or listings that do not meet marketplace guidelines, including reviewing user-reported cases and recommending appropriate actions.</p>
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Support designers and new partners throughout the onboarding process by assisting with account setup, documentation, and contract completion.</p>
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Maintain accurate records of customer interactions, onboarding activities, platform reviews, and case resolutions.</p>
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Coordinate with internal departments to improve platform operations, user satisfaction, and overall service quality.</p>
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Support compliance, quality assurance, and consistent communication across all platform-related activities.</p>
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Monitor recurring user concerns and provide feedback to management to help improve platform processes and customer experience.</p>
<p>
Assist with testing new platform features, updating internal documentation, and supporting operational improvement initiatives when required.</p><br>
<p></p>
<h4 class="jobSectionHeader"><b>
Job Experience Requirements</b></h4><br>
<p></p>
<p>
Bachelor's degree in Business Administration, Communication, Marketing, E-commerce, or a related field.</p>
<p>
2 to 3 years of experience in customer service, customer support, community management, or marketplace operations, preferably within an e-commerce environment.</p>
<p>
Strong communication and interpersonal skills with the ability to build positive relationships with users and internal stakeholders.</p>
<p>
Ability to manage multiple tasks, prioritize workload, and resolve issues accurately within established timelines.</p>
<p>
Excellent attention to detail with a strong understanding of compliance requirements and quality standards.</p>
<p>
Proactive, organized, and collaborative with the ability to work effectively in a fast-paced team environment.</p>
<p>
Good computer skills and familiarity with online platforms, CRM systems, or customer support tools will be considered an advantage.</p>
<p>
About Company:<br>
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.</p>
</div></div><div></div><div><div><h5 class="jobSectionHeader"><b>Job Nature</b></h5>
</div><div>Full Time
</div></div><div></div><div><div><h5 class="jobSectionHeader"><b>Job Location</b></h5>
</div><div>Dubai
</div></div><div></div><div><div><h5 class="jobSectionHeader"><b>Job Level</b></h5>
</div><div>Sr. Position</div></div></div><div></div>

Marketplace Compliance Executive

Explore 591+ Customer support in Dubai this August. Find roles across top companies and apply now to boost your career.

591 customer support jobs In Dubai

Customer Support Executive Sales (Female)

Sales, Customer Support - Whats app & Digital Marketing Executive

customer sales support Executive

Customer Service Representative

Customer Service Representative

Sales Associate - Retail

Marketplace Compliance Executive