sales coordinator

account manager

sales consultant

it support engineer

sales assistant

customer support

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management Location: UAE Salary: Up to AED 3,500 (Based on Experience) Experience Required: Minimum 2 YearsCreditCare Credit Management is seeking a skilled and result-driven Personal Finance Advisor to join our dynamic team. The ideal candidate will have strong experience in credit management and must be confident in handling bank negotiations and settlement processes on behalf of customers.Job Responsibilities:<ul><li>Manage and handle customer accounts related to credit cards, loans, and other liabilities</li><li>Communicate and negotiate directly with banks and financial institutions for settlement and restructuring</li><li>Achieve favorable settlement terms for customers</li><li>Provide professional financial advice and debt management solutions</li><li>Prepare settlement proposals and follow up with banks until closure</li><li>Maintain accurate records of client communications and agreements</li><li>Build strong relationships with banking representatives</li><li>Ensure compliance with company policies and UAE financial regulations</li><li>Meet monthly performance and recovery targets</li></ul>Requirements:<ul><li>Minimum 2 years of experience in financial advisory, debt management, or credit settlement</li><li>Proven experience in negotiating with banks in the UAE</li><li>Strong knowledge of UAE banking and credit policies</li><li>Excellent negotiation and communication skills</li><li>Ability to handle high-pressure situations professionally</li><li>Target-oriented and self-motivated</li><li>Proficiency in MS Office and CRM systems</li></ul>What We Offer:<ul><li>Salary up to AED 3,500</li><li>Attractive performance-based incentives</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Training and development support</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,500.00 - AED3,500.00 per month

Customer Support Executive

Trade Quo Global Ltd

Join our team in Dubai and become part of a culture that values your contributions and nurtures your professional growth.Your role at TradeQuo:We are seeking a Customer Support (English Speakers) with a passion for providing exceptional customer service.You will:<ul><li>Provide customer service to clients via live chat, phone call, and email</li><li>Keep clients updated on the status of their requests, providing clear and concise communication</li><li>Identify, escalate and communicate complex issues to the appropriate specialist via CRM, ensuring timely resolution</li><li>Ensure compliance with market-specific regulatory requirements</li><li>Verify documents submitted by clients within specific regions while adhering to regulatory requirements</li><li>Prepare and interpret reports and documentation</li><li>Attend company seminars to stay up to date with the company's business functions and roles</li><li>Meet quarterly KPI targets set by the CS Manager, demonstrating strong performance</li><li>Collaborate with the BD team to develop business strategies aligned with trends &amp; customer needs</li><li>Undertake other ad hoc tasks assigned by the manager</li></ul>What makes you a great fit:<ul><li>Minimum 1 year experience in Customer Service</li><li>Fluent in English</li><li>Customer-focused and dedicated to providing exceptional service</li><li>Strong ability to communicate effectively</li><li>Proficient in troubleshooting and multitasking</li><li>Self-motivated and reliable with a proven track record of meeting and exceeding expectations</li><li>Can-do attitude and a willingness to learn</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthApplication Question(s):<ul><li>Do you have experience working with Customer Relationship Management (CRM) systems?</li><li>What is your notice period?</li><li>What is your expected salary per month? (AED)</li><li>Are you willing to work rotational shifts?</li><li>Do you require a visa to work with us? If not, may I know which visa you currently hold?</li></ul>Experience:<ul><li>Customer Support : 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Customer Support (English Speaker)

Kuwait Gold L.L.C.

Role:Handle customer inquiries from online platformsConvert leads into sales and follow upAssist customers and help the sales teamRequirements:Experience in Customer Service / SalesGood English (Arabic is a plusJob Type: Full-timePay: AED3,000.00 - AED4,500.00 per month

Customer Support & Online Sales Agent

KOI Technologies

Position Title: Complaint &amp; client Management Executive Department: Customer Success / Operations Reports To: Complaints Supervisor / CS ManagerRole Purpose The Complaint Handling Executive is responsible for managing customer and client complaints end-to-end, ensuring thorough investigation, timely resolution, and clear communication with all stakeholders. The role requires strong analytical skills to identify root causes, spot trends, and support continuous service improvement while maintaining high client satisfaction.Key ResponsibilitiesComplaint Management &amp; Resolution<ul><li>Handle complaints from customers, clients, suppliers, and internal teams through email, ticketing systems, and other communication channels.</li><li>Own complaints from receipt to closure, ensuring resolution within defined SLAs.</li><li>Conduct detailed investigations by reviewing system data, call logs, ride history, driver/supplier feedback, and evidence provided.</li><li>Ensure accurate documentation of findings, actions taken, and final outcomes.</li></ul>Root Cause Analysis &amp; Reporting<ul><li>Perform root cause analysis (RCA) to identify recurring issues and systemic gaps.</li><li>Analyse complaint data to identify trends by client, city, supplier, or incident type.</li><li>Prepare daily, weekly, and monthly reports highlighting complaint volume, resolution performance, and improvement areas.</li><li>Support management with data-driven insights and recommendations.</li></ul>Client &amp; Stakeholder Communication<ul><li>Communicate professionally and empathetically with clients and customers throughout the complaint lifecycle.</li><li>Provide clear updates, explanations, and closure communication to clients.</li><li>Coordinate closely with Operations, Dispatch, Sourcing, and Finance teams to resolve issues efficiently.</li><li>Participate in client performance review discussions when required.</li></ul>Process Improvement &amp; Quality Control<ul><li>Identify process gaps and suggest improvements to reduce complaint recurrence.</li><li>Ensure compliance with internal SOPs, service standards, and client SLAs.</li><li>Support audits, quality checks, and performance reviews related to complaint handling.</li></ul>Key Skills &amp; Competencies<ul><li>Strong investigation and analytical skills with attention to detail.</li><li>Ability to perform data analysis and interpret trends.</li><li>Excellent written and verbal communication skills.</li><li>Strong stakeholder and client management abilities.</li><li>High sense of ownership and accountability.</li><li>Ability to work under pressure and manage multiple cases simultaneously.</li></ul>Experience &amp; Qualifications<ul><li>3&ndash;5 years of experience in Customer Success, Complaints Management, or Operations Support.</li><li>Experience handling B2B clients and escalations preferred.</li><li>Background in travel, logistics, mobility, or service-based industries is an advantage.</li></ul>Job Type: Full-timePay: Up to AED5,000.00 per monthApplication Question(s):<ul><li>How many years of Transportation, Logistics, Supply Chain and Storage experience do you currently have?</li><li>How would you rate your Excel skills on a scale from 1 to 10?</li><li>Do you have experience performing Root Cause Analysis (RCA)?</li><li>Have you prepared daily/weekly/monthly reports on complaint trends, resolution performance, or KPIs?</li><li>Do you have experience handling B2B client complaints and escalations?</li><li>Do you have experience handling escalated client complaints professionally and empathetically?</li><li>Have you worked in any of the following industries? Travel/Tourism -Logistics/Transportation -Mobility (ride-hailing, car rental, fleet) -Customer Service/BPO</li><li>What is your expected salary (AED per month)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>complaint or customer success: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Support & Complaints Executive – Dubai

WORDCRAFT LEGAL TRANSLATION

Location: Dubai BranchJob Type: Full-TimePosition Vacant : CSR- Customer Support Executive (Own Visa)Salary Range -AED 2500-AED 3500Company Overview: Wordcraft is a dynamic and growing organization and a leading provider of translation, attestation, business setup, and PRO services in Dubai, Abu Dhabi ,Ras al khaimah and Sharjah. seeking a highly motivated and efficient Candidates to join our team.Job Summary: We are seeking a proactive Customer Support Representative to deliver excellent service, resolve client inquiries, and support overall customer satisfaction. Ideal candidates will have strong communication skills and a results-driven mindset. Experience in the service or business setup industry is preferred; knowledge of attestation and translation services is a plus.Key Responsibilities:<ul><li>Collaborate with all departments to support lead generation efforts specific to translation and attestation services.</li><li>Call and identify potential clients in need of document translation, attestation, and related services.</li><li>Generate and qualify new business leads through various channels (phone, email, networking, etc.).</li><li>Engage professionally with prospects to understand their requirements and present suitable service offerings.</li><li>Promote the company&rsquo;s services including translation, attestation, business setup support, visa processing, PRO services, and related documentation services.</li><li>Meet periodic targets for qualified leads and conversions.</li><li>Address client inquiries, follow up promptly, and ensure a high level of client satisfaction and engagement.</li><li>Build and maintain a strong professional reputation to encourage repeat business and referrals.</li><li>Stay up-to-date with industry trends, service updates, and competitive activities.</li><li>Collaborate closely with management to align lead generation efforts with company objectives.</li></ul>Requirements:<ul><li>Experience in lead generation or customer service, preferably in translation or attestation services.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and manage time efficiently.</li><li>Target-driven with a creative approach to client engagement.</li><li>Familiar with call etiquette, customer service standards, and basic compliance related to documentation.</li><li>Self-motivated with a strong commitment to achieving goals.</li><li>Should be on own visa</li></ul>What We Offer:<ul><li>Competitive salary with high-performance incentives</li><li>Career growth opportunities within the company.</li><li>A supportive and dynamic work environment</li><li>Comprehensive training to enhance your skills.</li></ul>Are you ready to boost your career ? Apply now! at careers@wordcraft.ae Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,500.00 per monthExperience:<ul><li>customer service: 2 years (Required)</li></ul>

CSR - Customer Support Executive (Own Visa)

Sunpowergen

<div><div>Job Summary:</div><div>
We are seeking a technically proficient Customer Support Engineer to provide Expediting Support to our Sales team, with a focus on pneumatics systems and applications. The role is responsible for managing technical queries from customers, handling expediting requests, and ensuring the on-time delivery (OTD) of both sold products and in-house manufactured items. The ideal candidate is detail-oriented, technically strong, and capable of translating customer requirements into timely deliverables.</div><div></div><div>
Role Focus:</div><div>
Expediting customer deliverables and provide technical support for existing customers. Responsible for Customer Satisfactions by providing on time support to customer requirements. To provide post order execution support to Sales team in achieving customer deliverables.</div><div></div><div>
Key Responsibilities:</div><div></div><ul><li><ul><li>
Act as the primary point of contact for customer technical queries related to pneumatics systems and applications.</li><li>
Provide expediting support to ensure all customer orders and in-house manufactured products are delivered on time.</li><li>
Coordinate closely with internal teams, including Sales Support, Procurement, Operations, Warehouse, and Logistics, to achieve OTD targets.</li><li>
Monitor order progress, proactively identify potential delays, and implement corrective actions to meet delivery commitments.</li><li>
Maintain clear and timely communication with customers regarding order status, technical updates, and delivery schedules.</li><li>
Translate customer requirements and specifications into actionable deliverables for internal teams.</li><li>
Assist the Sales team in resolving technical and execution issues to improve customer satisfaction.</li><li>
Document all processes, updates, and communication for internal tracking and reporting.</li><li>
Prepare and maintain technical documents and product scheduling / planning.
</li></ul></li></ul><div></div><div>Qualifications &amp; Skills:</div><ul><li><ul><li>
Bachelor&rsquo;s degree in Mechanical/Instrumentation Engineering related field.</li><li>
Strong technical understanding of pneumatics and mechanical systems and applications.</li><li>
Proven experience in customer support, expediting, or order coordination in an industrial or manufacturing environment.</li><li>
Excellent organizational, planning, and time-management skills.</li><li>
Detail-oriented, with the ability to handle multiple tasks and deadlines simultaneously.</li><li>
Strong interpersonal and communication skills, both written and verbal.</li><li>
Proficient in MS Office, ERP/CRM systems.</li><li>
Problem-solving mindset with proactive approach to delay mitigation.</li></ul></li></ul></div>

Customer Support Engineer – Expediting (Specialized Engineering Solutions)

Sun Power-Gen (Engineering)

<div>
 
 Job Summary
 
 
 
 We are seeking a technically proficient
 
 Customer Support Engineer
 
 to provide
 
 Expediting Support
 
 to our Sales team, with a focus on
 
 pneumatics systems and applications
 
 . The role is responsible for managing technical queries from customers, handling expediting requests, and ensuring the
 
 on-time delivery (OTD)
 
 of both sold products and in-house manufactured items. The ideal candidate is detail-oriented, technically strong, and capable of translating customer requirements into timely deliverables.
 
 
 
 Role Focus
 
 
 
 Expediting customer deliverables and provide technical support for existing customers. Responsible for Customer Satisfactions by providing on time support to customer requirements. To provide post order execution support to Sales team in achieving customer deliverables.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Act as the primary point of contact for customer technical queries related to pneumatics systems and applications.
 </li>
 <li>
 Provide expediting support to ensure all customer orders and in-house manufactured products are delivered on time.
 </li>
 <li>
 Coordinate closely with internal teams, including Sales Support, Procurement, Operations, Warehouse, and Logistics, to achieve OTD targets.
 </li>
 <li>
 Monitor order progress, proactively identify potential delays, and implement corrective actions to meet delivery commitments.
 </li>
 <li>
 Maintain clear and timely communication with customers regarding order status, technical updates, and delivery schedules.
 </li>
 <li>
 Translate customer requirements and specifications into actionable deliverables for internal teams.
 </li>
 <li>
 Assist the Sales team in resolving technical and execution issues to improve customer satisfaction.
 </li>
 <li>
 Document all processes, updates, and communication for internal tracking and reporting.
 </li>
 <li>
 Prepare and maintain technical documents and product scheduling / planning.
 
 </li>
 </ul>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechanical/Instrumentation Engineering related field.
 </li>
 <li>
 Strong technical understanding of pneumatics and mechanical systems and applications.
 </li>
 <li>
 Proven experience in customer support, expediting, or order coordination in an industrial or manufacturing environment.
 </li>
 <li>
 Excellent organizational, planning, and time-management skills.
 </li>
 <li>
 Detail-oriented, with the ability to handle multiple tasks and deadlines simultaneously.
 </li>
 <li>
 Strong interpersonal and communication skills, both written and verbal.
 </li>
 <li>
 Proficient in MS Office, ERP/CRM systems.
 </li>
 <li>
 Problem-solving mindset with proactive approach to delay mitigation.
 </li>
 </ul>
 </ul>
</div>

Explore 4226+ Customer support in Dubai this March. Find roles across top companies and apply now to boost your career.

4226 customer support jobs In Dubai

Customer Support Executive

Customer Support (English Speaker)

Customer Support & Online Sales Agent

Customer Support & Complaints Executive – Dubai

CSR - Customer Support Executive (Own Visa)

Customer Support Engineer – Expediting (Specialized Engineering Solutions)

Customer Support Engineer – Expediting (Specialized Engineering Solutions)