customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer success specialist Jobs in Lahore

customer success specialist

sales manager

it support executive

customer support manager

KnackHR

Customer Care Manage Location: Shapes Community, Al Rehman Garden, LahoreJob Role &amp; Responsibilities:As a Customer Care Manager, you will be responsible for managing customer interactions, maintaining service quality, and leading the customer care team to achieve excellence. Your duties will include:<ul><li>Supervising the front desk and customer service team to ensure professional and friendly service.</li><li>Handling customer inquiries, feedback, and complaints promptly and effectively.</li><li>Ensuring high levels of customer satisfaction and member retention.</li><li>Maintaining membership records and ensuring smooth membership renewals.</li><li>Training and motivating the customer service team to deliver excellent support.</li><li>Coordinating with other departments (Sales, Fitness, Operations) to improve customer experience.</li><li>Preparing daily and weekly reports on customer feedback and service metrics.</li><li>Managing schedules, attendance, and performance of customer care representatives.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>Minimum 3&ndash;5 years of experience in customer service or front-office management (preferably in the fitness, hospitality, or service industry).</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Proficiency in MS Office and customer management software (CRM experience is a plus).</li><li>Excellent interpersonal skills and a customer-centric mindset.</li></ul>Requirements:<ul><li>Ability to manage multiple tasks and priorities in a fast-paced environment.</li><li>Strong sense of responsibility and attention to detail.</li><li>Professional appearance and a positive attitude.</li><li>Flexible to work shifts, weekends, and evenings as needed.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthWork Location: In person

Manager Customer Care

Global Peace Chain

We are seeking a confident, well-spoken, and results-driven Calling Manager to lead and manage our calling operations. The ideal candidate must possess excellent English verbal communication skills, a professional tone, and the ability to manage and train a team of callers effectively.Requirements:<ul><li>Fluent in English (verbal and written) &mdash; strong pronunciation, grammar, and listening skills are essential.</li><li>Minimum 1&ndash;2 years of experience in a supervisory or calling/customer support role.</li><li>Strong leadership, multitasking, and time management abilities.</li><li>Excellent interpersonal and problem-solving skills.</li><li>Confident and professional phone etiquette.</li><li>Ability to work under pressure and meet deadline</li></ul><ul><li>Salary: Competitive &mdash; based on experience and performance.</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs40,000.00 per monthWork Location: In person

Calling Agent

Aeroship Logistics

<ul><li>Are you passionate about delivering exceptional customer service and managing seamless sea freight operations?</li><li>We&rsquo;re looking for a Customer Services Manager (SEA Operations) to lead our team and ensure smooth handling of all ocean freight shipments with efficiency and care.</li><li>Key Responsibilities:</li><li>Supervise and manage customer service activities related to SEA operations.</li><li>Ensure timely booking, documentation, and shipment coordination.</li><li>Maintain strong relationships with clients, shipping lines, and overseas agents.</li><li>Monitor performance metrics and improve service levels.</li><li>Handle escalations and ensure customer satisfaction.</li><li>Requirements:</li><li>Bachelor&rsquo;s degree in Supply Chain, Logistics, or a related field.</li><li>Minimum 3&ndash;5 years of experience in sea freight customer service or operations.</li><li>Strong knowledge of international shipping and documentation procedures.</li><li>Excellent communication and leadership skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Why Join Us?</li><li>Dynamic and growth-oriented work environment.</li><li>Competitive salary and benefits.</li><li>Opportunity to lead and innovate within a professional logistics team.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Services Manager SEA Operations

Physicians Revenue Group

Tekboox, a US-based IT Company, is urgently looking to hire Female Customer Support Executive Responsibilities:&middot; Provide excellent customer support for healthcare clients.&middot; Handle patient scheduling for US doctors.&middot; Have working knowledge of insurance providers and their plans.&middot; Be familiar with EMR/EHR and medical billing systems.&middot; Demonstrate strong communication and customer service skills.Requirements:&middot; Up to 2 years of professional experience (fresh graduates are encouraged to apply).&middot; Excellent English communication skills (spoken and written).&middot; Candidates with O/A Levels background or IELTS certification will be preferred.Job Location &amp; Timing:&middot; Location: DHA Y Block Phase 3, Lahore&middot; Shift: Night Shift (6:00 PM to 3:00 AM)&middot; Work Mode: Onsite, 5 days a weekInterested candidates may apply at: saddam.hussain@tekboox.comJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Female Customer Support Executive

BB Holdings

Customer Support Officer Location: Lahore (On-site) Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Support Officer to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.As a Customer Support Officer you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.Key Responsibilities<ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul>Qualifications<ul><li>Fresh graduates are welcome to apply</li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/call center environment is a plus.</li><li>Age Limit: Less than 40</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul>Shift Timings<ul><li>Summer: 01:00 PM &ndash; 10:00 PM</li><li>Winter: 02:00 PM &ndash; 11:00 PM</li></ul>Note: This is an on-site role. Remote work is not available for this position.Ability to Commute: Must be able to commute to Lahore.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Officer

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Overlook the performance analysis, optimization, and process improvement suggestions for customer experience.
 </li>
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 Use project management tools to track progress, escalate issues, and report on key performance indicators (KPIs) to the country leadership.
 </li>
 <li>
 Help identify areas for operational improvement, applying best practices to enhance customer experiences and streamline internal processes.
 </li>
 <li>
 Own the implementation of service functions to address customer pain points across the pre, live, and post-delivery stages, ensuring a stellar experience.
 </li>
 <li>
 Collaborate closely with cross-functional teams to drive customer touchpoint feedback analysis, organizing and recommending process improvements to enhance customer experience.
 </li>
 <li>
 Manage internal stakeholders to set expectations and influence decisions
 </li>
 <li>
 Work with the Shared Service Centre to implement regional and global best practices for customer experience management.
 </li>
 <li>
 Work with product rollout teams to ensure seamless rollouts of new vendor products
 </li>
 <li>
 Monitor and identify potential forces that impact customer satisfaction, actively working to leverage positive factors and mitigate negative ones.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 4+ years of experience in analytical roles, particularly in customer experience, support and operations management.
 </li>
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 Hands-on experience delivering projects
 </li>
 <li>
 Ability to analyse data and use insights to drive decision-making and process improvement
 </li>
 <li>
 Proficiency in Excel and Google Workspace
 </li>
 </ul>
</div>

Manager, Customer Experience

HZA SMC PVT LTD

Job Title: Customer Support Services/Representative HeadCompany: HZA SYDLocation: LahoreAbout Us: HZA SYD is a leading player in the electronics industry, specializing in cutting-edge technology solutions. With a commitment to innovation and customer satisfaction, we are seeking a dynamic Customer Support Services/Representative to join our team. This is a fantastic opportunity for an organized and motivated individual to contribute to the success of a rapidly growing company.Job Description:We are seeking a reliable and customer-focused Online Customer Support Services Representative to join our growing e-commerce team. The ideal candidate will be responsible for providing excellent customer service, handling inquiries, resolving issues, and ensuring a positive shopping experience for our online customers.Key Responsibilities<ul><li>Respond promptly to customer inquiries via email, chat, and/or social media.</li><li>Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.</li><li>Process orders, returns, exchanges, and refunds accurately and efficiently.</li><li>Maintain knowledge of products, services, and promotions to assist customers effectively.</li><li>Document interactions and update customer records in the system.</li><li>Collaborate with other departments (e.g., shipping, inventory, marketing) to resolve issues.</li><li>Monitor and respond to reviews or customer feedback as needed.</li><li>Maintain a high level of professionalism and empathy in all communications.</li></ul>Requirements<ul><li>Previous experience in online customer support, e-commerce, or a similar role preferred.</li><li>Excellent written communication skills; strong grammar and typing ability.</li><li>Ability to multitask and manage time efficiently in a fast-paced environment.</li><li>Comfortable using customer service platforms (e.g., eBay, Wow mart, Shopify, etc.).</li><li>Problem-solving skills and the ability to think quickly and stay calm under pressure.</li><li>High school diploma or equivalent; additional certifications or training in customer service is a plus.</li><li>Must have a reliable internet connection and a quiet workspace if working remotely.</li></ul>Preferred Skills<ul><li>Experience working with online selling platforms (eBay, Amazon, Wow Mart, Shopify, etc.).</li><li>Basic knowledge of order fulfillment and tracking processes.</li><li>Familiarity with inventory management tools or CRM systems.</li></ul>Benefits<ul><li>Flexible working hours [if applicable]</li><li>Remote work opportunity [if applicable]</li><li>Performance-based incentives or bonuses</li><li>Opportunities for growth within the company</li><li>Supportive and friendly team environment</li></ul>How to Apply: If you're passionate about delivering exceptional customer service and have high English communication skills, please submit your resume athr@mobileemporium.com.auJob Type: Full-time ( 8:30 am -6:30pm )Pay: Rs. 50,000 - Rs.100,000 per monthExperience:<ul><li>2-3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthExperience:<ul><li>digital sales: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Services/Representative Head

Explore 1632+ Customer support manager in Lahore this November. Find roles across top companies and apply now to boost your career.