customer sales representative Jobs in Lahore

customer sales representative

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customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

customer support executive Jobs in Lahore

customer support executive

customer support manager

Bayut.com

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 About the Job:
 
 
 
 A person holding this position will be reporting to the Assistant Manager Operations and will be responsible for managing and resolving customer queries and complaints, ensuring proactive follow-up, and multi-departmental coordination with all internal and external stakeholders. The primary objective is to deliver exceptional quality of services, striving consistently towards achieving high Net Promoter Scores (NPS) and meeting defined Service Level Agreements (SLAs).
 
 
 
 
 
 
 Job Description:
 
 
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 Execute day-to-day operational activities, ensuring adherence to established processes, procedures, and quality standards.
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 Handle inbound customer calls, emails, and messages (via various channels) efficiently, ensuring a high rate of first contact resolution.
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 Manage and resolve customer complaints effectively, coordinating with multiple internal and external stakeholders to find timely and satisfactory resolutions.
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 Collect and analyze information and complaints data to identify trends, patterns, and areas for improvement.
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 Responsible for strong follow-up and coordination with all stakeholders.
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 Maintain confidentiality and ensure sensitive information is appropriately protected.
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 Foster healthy relationships with external partners, vendors, or customers to ensure outstanding customer experience.
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 Edit and proofread documents to ensure accuracy, consistency, and adherence to established guidelines and standards.
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 Collaborate with the internal &amp; external stakeholders to obtain necessary information to ensure the accuracy of the documentation.
 
 
 
 
 
 
 Qualifications:
 
 
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 Preferably Bachelor's degree in Business Administration, Operations Management, or a related field. Individuals pursuing Bachelors degree may also be considered.
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 Strong organizational, and time-management skills, and demonstrated ability to drive process improvement initiatives.
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 Strong analytical &amp; reporting skills are a must-have skill for this position hence good experience in Microsoft Excel and power point is required.
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 Overall required 2 years of professional experience of working in a reputable organization or in a similar role.
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 Hands-on experience with Zendesk or a similar customer service platform is a plus.
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Customer Support Executive (Arabic Speaker)

WBM PVT LTD

Job Description:We are looking for a dedicated and proactive Customer Support Representative (CSR) who can also assist with media-related tasks. The ideal candidate should have strong communication skills and the ability to manage both customer interactions and basic media responsibilities.Responsibilities:<ul><li>Handle customer queries via calls, chat, or email</li><li>Provide timely and professional customer support</li><li>Manage and respond to customer concerns effectively</li><li>Assist in media-related tasks (social media handling, basic content posting, etc.)</li><li>Coordinate with internal teams to resolve issues</li><li>Maintain records of customer interactions</li></ul>Requirements:<ul><li>Previous experience in Customer Support preferred</li><li>Basic understanding of media handling(live sessions on Amazon etc.)</li><li>Excellent communication and problem-solving skills</li><li>Ability to work night shifts</li><li>Responsible, punctual, and team-oriented</li></ul>Salary Package:PKR 40,000 &ndash; 50,000/month (based on experience and performance)Why Join Us?<ul><li>Supportive work environment</li><li>Growth and learning opportunities</li><li>Hands-on experience in both CSR and media roles</li></ul>How to Apply:Interested candidates can apply via Indeed.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative+ Media Handling – Night Shift

Epicsoft Technologies

We&rsquo;re looking for a Customer Support Executive to join our growing team in Lahore Cantt. If you have strong communication skills and enjoy helping people, this is the perfect opportunity for you!Key ResponsibilitiesHandle customer inquiries via phone, chat, or emailProvide timely and accurate information to customersMaintain a positive, empathetic, and professional attitudeRecord and update customer interactions efficientlyRequirementsExcellent communication skills in EnglishAbility to work full-time (Monday&ndash;Saturday, 7:00 PM &ndash; 3:00 AM)Previous experience in customer support is a plus, but not requiredWhat We OfferFriendly and supportive work environmentOpportunity for career growthCompetitive salary packageJob Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Executive

Avanceon Middle East & South Asia

<div>
 
 About The Role
 
 
 
 We are looking for a driven
 
 Customer Success &amp; Support Lead
 
 with a strong technical foundation and a proven track record in managing customer journeys end-to-end. This role is ideal for an engineer who has transitioned into customer-facing responsibilities and understands the dynamics of customer retention, satisfaction, and account expansion. You will be responsible for leading customer success operations, orchestrating support activities, and ensuring high-quality customer experiences that contribute directly to business growth. If you are passionate about solving problems, building relationships, and growing accounts&mdash;this role is for you.
 
 
 
 Key Responsibilities
 
 
 
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 Customer Success Leadership ∙Own the complete post-sales customer lifecycle, from onboarding to ongoing engagement and retention. ∙Develop and execute success plans aligned with customer objectives and KPIs. ∙Monitor product adoption, user engagement, and overall account health. ∙Drive proactive interactions to mitigate risks, uncover needs, and strengthen customer relationships.
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 Customer Support &amp; Operational Excellence ∙Lead frontline support operations and ensure timely resolution of customer queries and issues. ∙Build and refine support workflows, escalation paths, and SLAs. ∙Maintain a knowledge base and troubleshoot recurring patterns for continuous improvement. ∙Coordinate with engineering and product teams for technical issue resolution.
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 Customer Satisfaction &amp; Growth ∙Conduct periodic health checks, QBRs, and feedback sessions to measure satisfaction and identify improvement areas. ∙Strategically identify upsell, cross-sell, and value-expansion opportunities. ∙Strengthen long-term relationships that drive renewals and minimize churn.
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 Sales &amp; Business Development Enablement ∙Collaborate with sales teams during handovers, renewals, and expansion discussions. ∙Support proposal generation, technical clarifications, and customer-tailored solutioning. ∙Provide customer insights that shape sales strategies and product roadmaps.
 
 
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 Required Skills &amp; Experience
 
 
 
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 Bachelor&rsquo;s degree in Engineering (Electrical, Electronics, Mechatronics, Industrial, Software, or related fields).
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 3&ndash;5 years of experience in customer success, customer support, account management, or technical client-facing roles.
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 Strong technical acumen with the ability to understand solution architectures and operational workflows.
 
 
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 Hands On Experience With Tools
 
 
 
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 Excel (advanced), Jira, HubSpot, and proficiency in leveraging AI technologies for automation, reporting, and customer communication.
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 Demonstrated experience in handling customers, conflict resolution, upselling, and account growth.
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 Excellent communication, stakeholder management, problem-solving, and analytical skills.
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Customer Success & Support Lead

Geekinn Private Limited

What you will do: &middot; Manage and respond to Jira tickets promptly, ensuring all client inquiries and issues are addressed efficiently.&middot; Handle task responses with accuracy and attention to detail, meeting client requirements and deadlines.&middot; Provide real-time assistance to clients through WhatsApp groups, offering guidance, troubleshooting, and support.&middot; Answer incoming client calls, effectively addressing queries, troubleshooting issues, and providing solutions.&middot; Make outgoing calls for follow-ups, updates, and resolution of outstanding client issues or tasks.&middot; Participate in client meetings to discuss project progress, address concerns, and gather feedback.&middot; Respond to client emails, offering timely and professional support and information.Collaborate with the implementation team to ensure a smooth transition from implementation to support, understanding client-specific setups and requirements.What we are looking for: * Bachelor&rsquo;s in Business Administration, Networking, or related field (preferred) * 1 &ndash; 3 years of experience of customer support (BPO preferred) * Strong communication and organizational skills * Good time management and attention to detail * Familiarity with Jira or similar tools (plus) * Patient, empathetic, and client-focused attitudeRegular Working Hours: Monday to Friday (09:30 AM &ndash; 06:30 PM) (Alternative Saturday) (Rotational shift: 01:00 PM -10:00 PM as per requirement)Apply via email: careers@resourceinn.com &mdash; mention subject line &ldquo;Customer Support executive&rdquo;Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

IGarner System

Urgent Hiring &ndash; Customer Support Executive (Female)Company: Cyber System Location: Lahore Industry: U.S.-Based Virtual Patient CommunicationKey Responsibilities:<ul><li>Handle inbound calls and manage call queues</li><li>Respond to voicemails, portal messages, and emails</li><li>Provide information regarding appointments, providers, and office details</li><li>Escalate urgent matters to relevant staff</li><li>Schedule appointments for patients</li><li>Perform insurance verification and eligibility checks</li><li>Maintain documentation in EMR/EHR systems</li><li>Assist with payment and billing support</li></ul>Compensation &amp; Benefits: Salary: PKR 70,000 &ndash; 80,000 Pick &amp; Drop Service Probationary Increment Attendance BonusApply Now: Send your CV to placement@xybersystem.com WhatsApp: 0323-5257857#Hiring #LahoreJobs #CustomerSupport #USHealthcare #JobOpportunityJob Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

University of South Asia

We&rsquo;re Hiring | Banquet Manager / Caf&eacute; ManagerThe University of South Asia &ndash; Cantt Campus is seeking a dynamic and experienced Banquet Manager / Caf&eacute; Manager to lead caf&eacute; and hospitality operations on campus.This role is ideal for someone with strong experience in caf&eacute;, restaurant, or hospitality management who can deliver an excellent dining and service experience for students, faculty, and campus visitors while ensuring smooth operational management.Location: Lahore &ndash; Cantt CampusEmployment Type: Full-TimeWorking Days: Monday to SaturdayRequired Qualifications &amp; Skills3&ndash;5 years of experience in caf&eacute;, restaurant, or hospitality operationsPrevious experience as Caf&eacute; Manager / Restaurant Supervisor preferredStrong leadership and team management skillsExcellent communication and customer service abilitiesUnderstanding of caf&eacute; workflows and hospitality service standardsKnowledge of POS systems and daily reportingExperience in new caf&eacute; or restaurant openings will be an added advantageKey Responsibilities* Oversee daily caf&eacute; operations including service flow, staff coordination, and customer experience* Manage front-of-house staff including baristas, servers, and cashiers* Assist in recruitment and hiring of caf&eacute; staff and support roles* Ensure high standards of hospitality and customer service* Coordinate closely with the Head Chef and kitchen team for smooth operations* Monitor opening and closing procedures and operational checklists* Maintain cleanliness, hygiene, and presentation standards across the caf&eacute;* Handle customer feedback and resolve complaints professionally* Manage staff scheduling, attendance, and performance supervision* Monitor inventory levels and coordinate stock replenishment* Support implementation of promotions, events, and marketing activities* Assist management in improving operational efficiency and service qualityCampus &amp; Event Responsibilities* Ensure excellent caf&eacute; and banquet services for students, faculty, and university guests* Coordinate catering and hospitality services for university events, seminars, conferences, and student activities* Maintain a welcoming dining environment for the campus community* Work closely with university administration to support campus events and hospitality needs* Manage service efficiency during peak student hours and university eventsSalary Package: Market-competitive salary based on qualifications and experience.How to ApplyInterested candidates may send their updated CV to:hr@usa.edu.pkJob Type: Full-timePay: From Rs70,000.00 per monthWork Location: In person

Banquet Manager / Café Manager

Explore 885+ Customer support manager in Lahore this April. Find roles across top companies and apply now to boost your career.

885 customer support manager jobs In Lahore

Customer Support Executive (Arabic Speaker)

Customer Support Representative+ Media Handling – Night Shift

Customer Support Executive

Customer Success & Support Lead

Customer Support Executive

Customer Support Executive

Banquet Manager / Café Manager