sales manager

customer support representative Jobs in Lahore

customer support representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales coordinator

customer support manager

Facilitative Employment Services (Private) LIMITED

Assistant CR ManagerPay: 55,000.00 (PKR) - 70,000.00 (PKR) per monthJob description:Key Responsibilities<ul><li>Acts as the frontline contact for clients, customers, or stakeholders.</li><li>Handles routine inquiries, issues, and service requests.</li><li>Provides information, processes forms, or coordinates basic support tasks.</li><li>Collects feedback and reports problems.</li><li>Monitor customer satisfaction metrics and identify areas for improvement.</li><li>Collaborate with cross-functional teams (Sales, Product, Operations) to resolve customer concerns and improve processes.</li></ul>Eligibility Criteria:<ul><li>Bachelor's degree in relevant field</li><li>2+ years of experience in customer relations, customer service management, or a similar role.</li><li>Excellent communication, conflict-resolution, and interpersonal abilities</li><li>Proficiency with CRM platforms and customer service tools</li></ul>Job Type: Full-timeWork Location: E-22, Main Airport Rd, Akbar Rd, near Dha Ph 8 MB, Gulshan e Ali Colony, LahoreJob Type: Full-timePay: Rs55,000.00 - Rs70,000.00 per monthWork Location: In person

Assistant CRM

Faisal Movers Express

Job Title: Customer Support ExecutiveLocation: Kalma Chowk, Lahore Company: FMX Cargo, Courier &amp; Logistics Industry: Courier / Cargo / LogisticsJob SummaryFMX Cargo, Courier &amp; Logistics is hiring a courteous and customer-focused Customer Support Executive for its Kalma Chowk, Lahore office. The role involves handling customer inquiries, resolving complaints, and ensuring a high level of service satisfaction.Key Responsibilities<ul><li>Handle customer calls, walk and online inquiries professionally.</li><li>Track consignments and coordinate with operations for timely resolution of issues.</li><li>Register and follow up on customer complaints until closure.</li><li>Maintain proper records of customer interactions and cases.</li><li>Coordinate with sales, operations, and recovery teams when required.</li><li>Ensure customer satisfaction and maintain service quality standards.</li></ul>Required Qualifications &amp; Skills<ul><li>Intermediate / Bachelor&rsquo;s degree preferred.</li><li>1&ndash;2 years of experience in customer support or call center (courier/logistics experience preferred).</li><li>Strong communication skills in Urdu and basic English.</li><li>Good computer skills (MS Office, tracking systems).</li><li>Polite, patient, and problem-solving attitude.</li><li>Ability to work under pressure and in shifts (if required).</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Professional and friendly work environment</li><li>Career growth opportunities</li></ul>Job Type: Full-timePay: From Rs1.00 per monthWork Location: In person

Customer Support Executive

My Digital People

As a Customer Support Representative, you will be the first point of contact for our customers, providing friendly, professional, and efficient support via phone, email, and live chat. Your role will be crucial in ensuring customer satisfaction, resolving queries, and maintaining our high service standards.Key Responsibilities:<ul><li>Responsible for outbound calling in response of queries or issues registered by customers/clients.</li><li>Handle customer inquiries via phone, email, and live chat.</li><li>Provide accurate and helpful information regarding products, services, and policies.</li><li>Resolve customer issues efficiently and professionally, ensuring a positive experience.</li><li>Escalate complex queries to the appropriate department when necessary.</li><li>Maintain detailed and accurate records of customer interactions.</li><li>Follow company guidelines and procedures to ensure consistency in customer service.</li><li>Identify and report trends in customer feedback to improve service quality.</li></ul>Requirements:<ul><li>British accent required for clear and professional communication.</li><li>Previous experience in customer service, call centres, or a related field is preferred.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving abilities and a customer-first attitude.</li><li>Ability to handle multiple tasks in a fast-paced environment.</li><li>Proficiency with customer support software and CRM systems is a plus.</li><li>Willingness to work Onsite UK hours .</li></ul>Benefits:<ul><li>Competitive salary with annual incentives.</li><li>Work Life Balance.</li><li>A positive and supportive work environment.</li></ul>Female applicants with relevant experience are encouraged to apply.Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Support Officer

Programmers Force

Job OverviewWe are looking for a Client Support Executive to join our growing team. The ideal candidate will be responsible for providing timely, professional, and high-quality support to our international clients, ensuring client satisfaction and long-term retention. This role requires strong communication skills, problem-solving ability, and a customer-first mindset in a SaaS/tech-driven environment.Key Responsibilities<ul><li>Act as the first point of contact for clients via email, chat, and calls.</li><li>Resolve client queries, issues, and complaints in a timely and professional manner.</li><li>Understand product features and workflows to guide clients effectively.</li><li>Coordinate with internal teams (Product, Engineering, Sales) to resolve technical or service-related issues.</li><li>Track, document, and follow up on client issues using CRM or ticketing tools.</li><li>Maintain high customer satisfaction (CSAT) and ensure SLA compliance.</li><li>Assist in onboarding new clients and provide product walkthroughs when required.</li><li>Identify recurring issues and share insights with the product/support teams for improvement.</li><li>Maintain accurate records of client interactions and support activities.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, IT, or a related field.</li><li>1&ndash;3 years of experience in client support, customer success, or customer service (SaaS/IT preferred).</li><li>Excellent verbal and written communication skills in English.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to handle international clients and work in night or rotational shifts.</li><li>Familiarity with CRM, ticketing systems, or helpdesk tools is a plus.</li><li>Customer-centric attitude with a calm and professional approach.</li></ul>Preferred Skills<ul><li>Experience supporting B2B or SaaS products.</li><li>Understanding of SLAs, KPIs, CSAT, and client retention metrics.</li></ul>*Job Type: Full-timePay: Rs65,000.00 - Rs150,000.00 per monthWork Location: In person

Client Support Executive

Bakar Electronics

We Are Hiring &ndash; Customer Support Officer (Signature Electronics)Location: Bahria Town Preference: Bahria Town Residents Job Type: Full-timeEligibility Criteria<ul><li>Graduation is mandatory</li><li>Fresh candidates or up to 6 months of relevant experience</li><li>Presentable personality with strong communication skills</li></ul>Key Responsibilities<ul><li>Handle and resolve customer complaints in a professional and timely manner</li><li>Coordinate with relevant departments for issue resolution and follow-ups</li><li>Maintain proper records of complaints and resolutions</li><li>Provide accurate information regarding products, warranties, and services</li><li>Ensure customer satisfaction through effective communication and support</li><li>Assist in after-sales support and service coordination</li></ul>Requirements<ul><li>Basic computer proficiency (MS Office)</li><li>Strong problem-solving and coordination skills</li><li>Professional attitude with a high level of punctuality</li><li>Ability to handle customers calmly and responsibly</li></ul>Contact: 0308-4444139 Email: hr@bakar.pkJob Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Customer Support Officer - Service Center

American Lyceum International School, Pakistan

We are seeking a proactive and organized Assistant Manager to support the management team in overseeing day-to-day operations and ensuring the smooth running of business activities. The ideal candidate will be a strong communicator, skilled at problem-solving, and capable of taking initiative in a fast-paced environment.Key Responsibilities:1. Operational Support: Assist the manager in planning, coordinating, and supervising daily operations.2. Team Coordination: Provide guidance and support to team members, ensuring tasks are completed efficiently and on time.3. Performance Monitoring: Track and report team performance metrics, addressing any issues to improve productivity.4. Customer Relations: Handle customer inquiries, complaints, and feedback professionally to maintain high customer satisfaction.5. Administrative Tasks: Prepare reports, maintain records, and manage schedules as needed.6. Problem-Solving: Identify operational challenges and propose effective solutions.7. Compliance: Ensure all company policies and procedures are followed.8. Training &amp; Development: Assist in onboarding new employees and providing necessary training.9. Project Assistance: Support the manager with special projects, including planning and execution.10. Communication: Act as a liaison between staff and management to ensure clear and effective communication.Job Type: Full-timePay: From Rs35,000.00 per monthApplication Question(s):<ul><li>Do you have any experience in this field?</li></ul>Work Location: In person

Assistant Operations Manager

SmartTech

<div>
 
 
 Employment Type:
 
 Full-time / Contract (Performance-based growth)
 
 
 
 Target Market:
 
 United States
 
 
 
 Industry:
 
 Customer Support / BPO / AI-enabled Services
 
 About Us
 
 We are a growing, service-driven organization focused on providing high-quality
 
 Customer Support Representatives (CSR)
 
 for US-based companies. Our goal is to build long-term partnerships by delivering reliable, well-trained support teams that meet international service standards.
 
 
 We are now looking for a
 
 Business Development Manager
 
 who can actively secure CSR opportunities in the
 
 US market
 
 and help us scale our client base.
 
 Role Overview
 
 The Business Development Manager will be responsible for
 
 identifying, applying for, pitching, and closing US-based CSR roles and support contracts
 
 . This role is hands-on and execution-focused, ideal for someone who understands how US hiring and outsourcing works and can independently drive results.
 
 Key Responsibilities
 <ul>
 <li>
 Apply for and secure
 
 US-based CSR jobs and customer support contracts
 
 via platforms such as LinkedIn, Upwork, direct outreach, and company career pages
 </li>
 <li>
 Identify potential US clients looking to outsource or hire remote customer support teams
 </li>
 <li>
 Prepare and customize proposals, pitches, and outreach messages for US companies
 </li>
 <li>
 Communicate with US clients via email, LinkedIn, and video calls to close deals
 </li>
 <li>
 Coordinate internally to ensure smooth onboarding of CSR resources once a deal is secured
 </li>
 <li>
 Maintain a pipeline of active leads and report weekly progress
 </li>
 <li>
 Build long-term client relationships to enable repeat business and expansion
 </li>
 </ul>
 Required Skills &amp; Experience
 <ul>
 <li>
 Proven experience in
 
 business development, client acquisition, or sales
 
 </li>
 <li>
 Strong understanding of
 
 US market hiring practices
 
 , especially for customer support roles
 </li>
 <li>
 Excellent written and verbal
 
 English communication skills
 
 </li>
 <li>
 Experience applying for jobs/contracts on
 
 LinkedIn, Upwork, or similar platforms
 
 </li>
 <li>
 Ability to work independently and take ownership of targets
 </li>
 <li>
 Negotiation and closing skills
 </li>
 <li>
 Familiarity with BPO, customer support, or staffing services is a strong plus
 </li>
 </ul>
 What We Offer
 <ul>
 <li>
 Competitive
 
 base + performance-based commission
 
 (high upside on closures)
 </li>
 <li>
 Opportunity to grow into a
 
 senior or head of business development role
 
 </li>
 <li>
 Fully remote work with flexible structure
 </li>
 <li>
 Direct impact on company growth and strategy
 </li>
 <li>
 Long-term collaboration for consistent performers
 </li>
 </ul>
 Ideal Candidate
 
 You are proactive, target-driven, and confident dealing with US clients. You understand how to position services, find jobs, and turn applications into real contracts. If you can bring results, this role will grow with you.
 
</div>

Business Development Manager – US Client Acquisition (CSR Roles)

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