customer support representative Jobs in Lahore

customer support representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales manager

customer services specialist Jobs in Lahore

customer services specialist

customer support manager

Shafaq n Kami Salon

We are currently seeking a female Calling Agent (CSR) to join our team. As a CSR, you will be the face of our company, responsible for providing exceptional service to our customers and ensuring their satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally, addressing customer inquiries, resolving issues, and providing tailored solutions.</li><li>Collaborate with team members and supervisors to troubleshoot issues and enhance service delivery.</li><li>Assist in upselling and cross-selling products and services, ensuring a seamless customer experience.</li><li>Maintain accurate records of customer interactions and follow-up as required</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree.</li><li>At least 2 years of experience in a call center or tel-sales role (preferred).</li><li>Excellent communication skills in English (both written and spoken).</li><li>Ability to manage challenging situations with a positive, solution-oriented approach.</li><li>Proficient in basic computer skills (MS Office, CRM tools).</li><li>Strong multitasking abilities and time management in a fast-paced environment.</li></ul>We offer a competitive salary, commission structure, and a supportive work environment that encourages personal and professional growth.If you are passionate about customer service and sales, we invite you to apply and become part of our dynamic team.To apply, please send us your CV.Best Regards,HR Manager Shafaq n KamiJob Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Tele Sales: 2 years (Required)</li></ul>Work Location: In person

Female Calling Agent CSR

Vital TechVision

Vital Group of companies based near Cavalry Ground, Lahore cantt is looking for candidate who is located near to Lahore Cantt, DHA, Ghazi Road, Mughalpura, Nishat Colony, Walton, Harbanspura, Ring Road, Gulberg, Garden Town, Model Town, Sadar Cantt will be the preferred.A well-known company is looking for Male staff:Responsibilities:&middot; Ability to work independently plan to manage &amp; execute.&middot; Assist Operations Manager in supervising daily operations of organization.&middot; Develop productive, profitable and achievement oriented working environment for employees.&middot; Supervise operations team to ensure operational excellence and excellent customer services.&middot; Educate operations team on best practices, company policies and service excellence standards.&middot; Develop and maintain operational guidelines for staffs.&middot; Assist in interviewing, recruiting, training, performance evaluation, and promotion termination activities.&middot; Determine staffing requirements, work assignment and schedules for new projects.&middot; Perform routine maintenance and repair works for equipment.&middot; Strong Grip on Contact writing and Typing Speed.&middot; Evaluate current operational strategies and recommend improvements.&middot; Generate operational reports for management as needed.&middot; Should be known about BOQ, Quotations etc.Skills Required:&middot; Team leading skill&middot; Problem solving attitude&middot; Computer/English literate&middot; Report writing &amp; Draft Excellent Writing Quick Learner&middot; Energetic and could perform well under pressure&middot; Wide Vision and ambitious to lead the department and challenge facing personality&middot; Strong Communication skill and Flexibility&middot; Multitask oriented experts (Multitasking Personality)Qualification: BachelorJob Types: Full-time, ContractWork Location: In person

Team Coordinator (Female)

Universities Page

We are looking for a skilled and results-driven Meta Ads Specialist to manage and optimize Facebook &amp; Instagram advertising campaigns focused on lead generation.Key Responsibilities:<ul><li>Plan, create, and manage Meta (Facebook &amp; Instagram) Ads campaigns for lead generation.</li><li>Develop effective ad strategies to generate high-quality leads.</li><li>Create and test different ad creatives, copy, audiences, and campaign structures.</li><li>Monitor campaign performance and optimize ads to improve CPL (Cost Per Lead), lead quality, and conversion rates.</li><li>Conduct audience research and targeting for relevant customer segments.</li><li>Set up and manage Meta Pixel, Conversions API, and tracking where required.</li><li>Analyze campaign data and prepare regular performance reports.</li><li>Continuously test and implement new strategies to improve ROI and lead generation results.</li><li>Coordinate with the sales team to ensure effective lead follow-up and conversion.</li></ul>Requirements:<ul><li>Minimum Bachelor's degree required.</li><li>Proven experience as a Meta Ads Specialist / Facebook Ads Specialist.</li><li>Strong experience in lead generation campaigns.</li><li>Good understanding of Meta Ads Manager, audience targeting, retargeting, and campaign optimization.</li><li>Experience with lead generation is highly preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to manage advertising budgets and achieve performance targets.</li><li>Knowledge of tracking, analytics, and conversion optimization.</li></ul>Salary &amp; Benefits:<ul><li>Competitive Salary </li><li>Performance-based rewards</li><li>Career growth opportunities</li><li>Professional working environment</li></ul>Interested candidates can share their CVs on WhatsApp: 0311 49998274Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Meta Ads Specialist

Mugshei

Join Our Expanding Sales Team!MUGSHEI Pvt. Ltd. is looking for enthusiastic individuals to join our USA Campaign as Client Support &amp; Sales Executives. If you have excellent English communication skills, enjoy interacting with customers, and want to build a successful career in sales, we'd love to meet you.Position Details<ul><li>Location: Garden Town, Lahore (On-Site)</li><li>Job Type: Full-Time</li><li>Shift: Night Shift (7:30 PM &ndash; 4:30 AM)</li><li>Salary: PKR 55,000 &ndash; PKR 100,000 per month</li><li>Joining: Immediate</li></ul>Responsibilities<ul><li>Communicate with customers through inbound and outbound calls.</li><li>Identify customer needs and recommend suitable solutions.</li><li>Convert inquiries into successful sales.</li><li>Maintain accurate CRM records and customer information.</li><li>Build long-term customer relationships.</li><li>Achieve assigned sales goals and KPIs.</li></ul>Requirements<ul><li>Excellent spoken and written English.</li><li>Strong communication and persuasion skills.</li><li>Previous sales or customer support experience is a plus.</li><li>Fresh graduates with exceptional communication skills are encouraged to apply.</li><li>Positive attitude with a target-oriented mindset.</li></ul>Benefits<ul><li>Competitive basic salary.</li><li>Attractive commission structure.</li><li>Paid professional training.</li><li>Career growth opportunities.</li><li>Supportive and professional work culture.</li></ul>Apply NowWhatsApp your CV: 0301-9706300Limited positions available. Apply today!Work Location: In Person#HiringNow #ClientSupportJobs #SalesJobsLahore #USACampaign #NightShiftJobs #CareerOpportunity #CustomerSuccess #ImmediateHiringPay: Rs55,000.00 - Rs100,000.00 per monthWork Location: In person

URGENT HIRING – Client Support & Sales Executive (USA Campaign)

Emenac

We are a leading travel agency in the UK, specializing in corporate and leisure travel.We are seeking an experienced Travel Agent to join our team, providing exceptional customer service and travel expertise to our clients.Job Summary:As a Travel Agent, you will be responsible for managing travel bookings, providing customer support, and ensuring seamless travel experiences for our clients. You will utilize your expertise in Galileo, CRM, and customer management to deliver personalized travel solutions.Key Responsibilities:1. Travel Bookings: Manage travel bookings, including flights, hotels, car rentals, and packages, using Galileo and other travel systems.2. Customer Support: Provide exceptional customer service, responding to client inquiries, resolving issues, and offering travel recommendations.3. CRM Management: Maintain accurate and up-to-date client records, using our CRM system to track interactions, preferences, and travel history.4. Bulk Order Handling: Manage bulk travel bookings, including group travel, meetings, and events, ensuring timely and efficient processing.5. Travel Documentation: Prepare and distribute travel documents, including itineraries, tickets, and travel vouchers.6. Supplier Liaison: Liaise with travel suppliers, including airlines, hotels, and tour operators, to negotiate rates, resolve issues, and improve services.7. Sales and Marketing: Participate in sales and marketing initiatives, promoting our travel services and products to new and existing clients.Requirements:1. Travel Industry Experience: Minimum 2 years of experience in the travel industry, preferably in a travel agency or tour operator role.2. Galileo Proficiency: Proficient in Galileo, with ability to navigate and utilize the system efficiently.3. CRM Knowledge: Familiarity with CRM systems, with ability to maintain accurate client records and track interactions.4. Customer Management: Excellent customer management skills, with ability to provide personalized travel solutions and resolve issues effectively.5. Bulk Order Handling: Experience in managing bulk travel bookings, including group travel and meetings.6. Communication Skills: Excellent communication and interpersonal skills, with ability to liaise with clients, suppliers, and colleagues effectively.What We Offer:1. Competitive Salary: Competitive salary and benefits package.2. Opportunities for Growth: Opportunities for professional growth and development within our company.3. Travel Opportunities: Discounts on travel and opportunities to experience new destinations.4. Dynamic Work Environment: Collaborative and dynamic work environment with a team of travel professionals.Job Type: Full-timePay: Rs37,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Uk Travel Agency: 2 years (Required)</li><li>Galileo: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>IATA Certification (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Travel Sales Agent

Tusols Pvt Ltd

Location: College Road, Township, Lahore Shift: Night Shift (6:30 PM &ndash; 3:30 AM) Schedule: 5 Days a WeekWe are looking for an experienced and professional Inbound Customer Service Representative to join our growing team. If you have excellent English communication skills and prior experience handling USA-based inbound customer support, we'd love to hear from you.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently.</li><li>Assist customers with inquiries and provide accurate information.</li><li>Deliver exceptional customer service while maintaining a positive attitude.</li><li>Resolve customer concerns in a timely manner.</li><li>Maintain accurate records of customer interactions.</li><li>Follow company policies and quality standards.</li></ul>Requirements<ul><li>1&ndash;2 years of USA-based call center experience (Inbound Customer Service).</li><li>Excellent spoken English with a neutral or fluent accent.</li><li>Strong communication and active listening skills.</li><li>Punctual, reliable, and professional work ethic.</li><li>Ability to work the permanent night shift.</li><li>Must be comfortable working from our office.</li><li>Candidates residing near College Road, Township, Lahore will be preferred.</li></ul>What We Offer<ul><li>Competitive salary.</li><li>Daily onsite meal.</li><li>5-day work week.</li><li>Long-term career growth opportunities.</li><li>Professional and supportive work environment.</li></ul>How to ApplyOnly candidates who meet the above criteria should apply.Send your updated resume via WhatsApp to 0315-0577531. Our recruitment team will review your application, and shortlisted candidates will be contacted within 24 hours.Pay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Where are you located in Lahore?</li><li>Can you easily commute or manage Night shift? </li><li>How many years of experience do you have? </li></ul>Work Location: In person

Inbound Customer Service Representative

PepsiCo

<div>Overview:

Lead development/delivery of SC Operations &amp; Agro SDD, AOP and Forecasts under the supervision of Senior Finance Manager for both Sundar and Multan plant. Provide analytical and planning support to SC functions across the business through diagnosis and resolution of key issues and driving strategies in collaboration with key stakeholders while leading the Finance Digitalization Agenda.
Responsibilities:
<h3 class="jobSectionHeader">1. Financial Strategy, Planning &amp; Forecasting</h3><ul><li>
Lead the development and execution of Annual Operating Plans (AOP), rolling forecasts, and strategic financial plans aligned with business objectives.</li><li>
Drive business action planning by identifying priorities, evaluating risks and opportunities, and ensuring alignment with growth strategies.</li><li>
Develop robust and balanced financial models to support decision-making and optimize business performance.</li><li>
Lead financial and operational assessments of strategic initiatives, investment opportunities, and business scenarios.</li><li>
Coordinate the development of business unit operating budgets and financial targets, ensuring alignment with organizational goals.</li><li>
Ensure delivery of AOP commitments through contingency planning, risk mitigation, and timely corrective actions.</li><li>
Provide ad hoc diagnostic, predictive, and prescriptive analyses to support business growth, profitability, and operational excellence.</li></ul><h3 class="jobSectionHeader">
2. Business Strategy Development &amp; Agro Partnership</h3><ul><li>
Partner closely with the Agro team to develop procurement, storage, and consumption plans that ensure supply security and cost optimization.</li><li>
Monitor key Agro KPIs, proactively identifying risks and opportunities and communicating insights to stakeholders in a timely manner.</li><li>
Support buy-back pricing strategy development through scenario modeling and profitability impact assessments.</li><li>
Lead the development of six-year rolling plans for seed and chipstock requirements.</li><li>
Drive Agro Manufacturing Overheads (MOH) planning, forecasting, budget tracking, and variance analysis.</li><li>
Ensure accurate and insightful Agro reporting to sector leadership, incorporating balance-of-year risks and opportunities.</li></ul><h3 class="jobSectionHeader">
3. Procurement, Commodity &amp; Operations Finance Partnership</h3><h4 class="jobSectionHeader">
Global Procurement (GP)</h4><ul><li>
Partner with Global Procurement to develop commodity spend forecasts aligned with corporate commodity guidance and market dynamics.</li><li>
Proactively assess external market factors and commodity trends to identify financial risks and opportunities.</li><li>
Provide analytical support to drive productivity initiatives and cost optimization programs.</li><li>
Ensure accurate reporting of commodity inflation, foreign exchange impacts, and productivity savings to business unit and sector stakeholders.</li></ul><h4 class="jobSectionHeader">
Operations</h4><ul><li>
Lead the development, consolidation, and communication of plant-level operating plans and forecasts.</li><li>
Monitor budget performance, track realization against targets, and provide periodic insights to operations leadership.</li><li>
Evaluate capacity scenarios and support decisions on capacity expansion, new production lines, co-manufacturing opportunities, and portfolio optimization.</li><li>
Monitor operational KPIs and proactively highlight emerging risks and opportunities.</li><li>
Provide deep analysis of utilities spending, including consumption trends, rate movements, seasonality impacts, and external market drivers such as energy and fuel price fluctuations.</li><li>
Partner with Productivity &amp; Performance teams to evaluate projects and identify opportunities in line with the PepsiCo Productivity Framework.</li></ul><h3 class="jobSectionHeader">
4. Business Analytics, Performance Management &amp; Reporting</h3><ul><li>
Deliver accurate and timely analysis of business performance, highlighting current results, opportunities, and balance-of-year risks and opportunities.</li><li>
Provide value-added financial support across functions, including profitability analysis, investment evaluation, and capacity optimization assessments.</li><li>
Develop scenario analyses, forecasting models, and ad hoc reports to support strategic and operational decision-making.</li><li>
Lead the preparation and communication of periodic business outlooks, performance reviews, and management updates.</li><li>
Ensure timely, accurate, and insightful reporting to regional and sector stakeholders, including MBR, QBR, Agro submissions, Commodity Tracking, and other key governance reviews.</li><li>
Drive continuous improvement in Working Capital performance through enhanced cash flow management, inventory optimization, and process efficiencies.</li></ul><h3 class="jobSectionHeader">
Key Impact:</h3><div>
Serve as a strategic finance business partner by providing actionable insights, driving productivity and profitability initiatives, strengthening forecasting accuracy, optimizing working capital, and enabling informed decision-making across Agro, Procurement, Operations, and Commercial functions.</div> 

Qualifications:
<div><ul><li>CA or equivalent professional qualification.</li><li>
10-12 years of post-qualification experience, including 3-4 years in planning/FP&amp;A roles.</li><li>
Strong proficiency in MS Office, especially Excel and PowerPoint.</li><li>
Expertise in financial modeling, forecasting, KPI management, and dashboard reporting.</li><li>
Strong analytical, problem-solving, and business partnering skills.</li><li>
Excellent communication and stakeholder management abilities.</li></ul></div></div>

Supply Chain Finance & Productivity Manager

Explore 49+ Customer support manager in Lahore this August. Find roles across top companies and apply now to boost your career.