bilingual spanish customer support representative Jobs in Alexandria

bilingual spanish customer support representative

call center specialist - female Jobs in Alexandria

call center specialist - female

customer service agent Jobs in Alexandria

customer service agent

customer success specialist, life sciences Jobs in Alexandria

customer success specialist, life sciences

customer support agent (arabic/german/english) Jobs in Alexandria

customer support agent (arabic/german/english)

customer support specialist

Platinumlist

<div><p>Position Overview</p><p><br>
We are seeking a dedicated and customer-focused Arabic and English Customer Service Representative to join our team. The ideal candidate will handle customer interactions through phone calls, emails, and chat, providing exceptional support and resolving inquiries promptly and professionally. If you are fluent in Turkish and English and have a passion for customer service, we&rsquo;d love to hear from you.</p><p></p><p>
Key Responsibilities</p><ul>
<li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li>
<li>Assist customers with questions related to products, services, orders, and account management.</li>
<li>Resolve complaints and issues efficiently, ensuring customer satisfaction and retention.</li>
<li>Maintain accurate records of customer interactions and transactions in the CRM system.</li>
<li>Collaborate with other departments to resolve complex cases and improve customer experience.</li>
<li>Provide product and service information, troubleshoot technical issues, and guide customers through solutions.</li>
<li>Follow up with customers to ensure issues are fully resolved and provide updates as needed.</li>
<li>Stay updated on company policies, products, and services to provide accurate information.</li>
<li>Meet or exceed key performance metrics, including response time, resolution time, and customer satisfaction scores.</li>
</ul><p></p><p><b>Requirements</b></p><p>
Qualifications</p><ul>
<li>Fluency in Arabic and English (written and verbal) is required.</li>
<li>Prior experience in customer service, preferably in a call center or similar environment.</li>
<li>Strong communication and interpersonal skills with the ability to empathize and build rapport with customers.</li>
<li>Proficiency in using CRM systems, chat platforms, and other customer service tools.</li>
<li>Problem solving skills and the ability to handle stressful situations calmly and effectively.</li>
<li>Excellent organizational skills with attention to detail and accuracy.</li>
<li>Availability to work on a shift basis, including weekends and public holidays, if required.</li></ul></div>

Customer Support Specialist

JoVE

<div>
 <p>
  JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Role
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a Customer Success Specialist, you will work with leading universities and research institutions across Egypt to help professors use JoVE video resources to improve teaching, and support student success. You&rsquo;ll play a key role in bridging science and education by ensuring our users get the most value from their JoVE subscription.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop relationships with key decision makers (Head of Departments, Dean of Faculties, Librarians, etc.) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 demo meetings, emails).
  </li>
  <li>
   Customer-facing role focused on engaging with Professors to integrate JoVE resources into their curriculum and increase usage at existing customer institutions.
  </li>
  <li>
   Delivering product awareness within new and ongoing customer Universities and Research Institutes.
  </li>
  <li>
   Product presentations delivery and webinars organization at (1) exhibits and conferences (2) University seminars and workshops (3) client onsite visits.
  </li>
  <li>
   Provide customer feedback to sales, product, and marketing teams.
  </li>
  <li>
   Maintain positive ongoing relationships with customer institutes to provide support and ensure client satisfaction and retention.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    A master's degree or PhD in Life Science disciplines.
   </strong>
  </li>
  <li>
   1-3 years of experience in customer facing roles is preferred.
  </li>
  <li>
   Fluent communication skills in Arabic &amp; English.
  </li>
  <li>
   Knowledge of education, market trends, and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology.
  </li>
  <li>
   Strong interpersonal skills with a passion for remote relationship-building.
  </li>
  <li>
   Possess excellent listening skills and attention to detail.
  </li>
  <li>
   Experience in networking using cold calling is preferred.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Please share your resume in English.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join JoVE?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   You can expect compensation package competitively placed within the local market.
  </li>
  <li>
   You will make a direct impact in accelerating science research and in improving student learning in science education.
  </li>
  <li>
   Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
  </li>
  <li>
   Our strong promotion from within culture draws a clear path to advance your career with us
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Success Specialist, Life Sciences

WOW24-7

<p>We are looking for a part-time Dedicated Agent to join our partner company.<br/>This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.</p><p>Requirements</p><ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul><p>Responsibilities</p><ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul><p>Would be a plus</p><ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul><p>Work conditions</p><ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul><p>Job Types: Part-time, Permanent</p><p>Pay: E&pound;30,000.00 - E&pound;37,000.00 per month</p><p>Application Question(s):</p><ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul><p>Expected Start Date: 20/10/2025</p>

Customer Support Agent (Arabic/German/English)

All for One Group SE

<p></p><div><div><div><div><div><ul><div><div><b>M&ouml;glichkeiten</b></div>
<div>
Consulting<br>
 SAP ERP
</div>
</div><div><div><b>Ort</b></div>
<div>
Alexandria
</div>
</div><div><div><b>Karriere-Level</b></div>
<div>
Professionals
</div></div></ul></div><div></div><div>
</div></div></div><div><div><div>Das macht deinen Job spannend</div>
</div><div><div><div><div><ul><li>Als Support Consultant bist du der erste Ansprechpartner f&uuml;r unsere Kunden zu allen SAP-Vertriebsthemen</li>
<li>Du implementierst Korrekturen in deinem Fachbereich in Zusammenarbeit mit unseren SAP-Consultants</li>
<li>Dein vielf&auml;ltiges Aufgabengebiet umfasst dabei die Annahme, Analyse und L&ouml;sung bzw. Weiterleitung von Kundenmeldungen und Tickets sowie deren Nachverfolgung und R&uuml;ckmeldung an den Kunden mithilfe des gruppeneigenen Ticket -ystems</li>
<li>Dabei beh&auml;ltst du die jeweiligen Service Level Agreements (SLA) mit unseren Kunden stets im Auge und stellst die Durchf&uuml;hrung eines definierten Eskalationsprozesses bei Nichteinhaltung sicher</li>
<li>Zu deinem T&auml;tigkeitsgebiet geh&ouml;rt ebenfalls die Erarbeitung von L&ouml;sungen gemeinsam mit unseren Kunden f&uuml;r die unternehmenskritischen Prozesse</li>
<li>Im Rahmen einer Spot-Beratung stehst du unseren Kunden &uuml;ber Telefon und elektronische Supportmedien ganzheitlich zur Seite und empfiehlst geeignete Verbesserungsm&ouml;glichkeiten, u. a. auf dem Gebiet der Softwareanwendungen</li>
<li>Durch deine Betreuung schaffst du f&uuml;r unsere Kunden die Basis f&uuml;r eine schnelle und sichere Kommunikation sowie L&ouml;sungsfindung und tr&auml;gst wesentlich zur besseren Kundenbindung bei</li>
</ul></div></div></div></div></div><div><div><div>Das erwartet dich</div>
</div><div><div><div><div><ul><li>Ein tolles Team, in dem es viele M&ouml;glichkeiten zur Mitgestaltung gibt und das viel Wert auf Weiterentwicklung und eine offene Feedback-Kultur legt</li>
<li>Eine moderne Arbeitsumgebung mit 30+1 Tagen Urlaub</li>
<li>Wir bieten Hybrides Arbeiten an. Du kannst einen Teil der Arbeitszeit im Homeoffice verbringen und gleichzeitig die Vorteile der lebendigen Gemeinschaft im B&uuml;ro genie&szlig;en.</li>
<li>Arbeiten bei einem der gr&ouml;&szlig;ten SAP-Partner weltweit</li>
<li>Individuelle Karrierepfade und viele weitere Benefits, die auf die Bed&uuml;rfnisse unserer Mitarbeiter abgestimmt sind</li>
</ul></div></div></div></div></div><div><div><div>Das zeichnet dich aus</div>
</div><div><div><div><div><ul><li>Neben einer erfolgreich abgeschlossenen Berufsausbildung bzw. einem Studienabschluss bringst du mehrj&auml;hrige praktische Erfahrungen im SAP Basis Support oder auch als Key-User in In-house-Projekten mit</li>
<li>Du hast Erfahrung bei der Unterst&uuml;tzung von Kunden oder Fachabteilungen im SAP-SD-Betrieb: Administration, Support und Monitoring</li>
<li>Bei der Kundenberatung legst du Wert auf eine vertrauensvolle und partnerschaftliche Zusammenarbeit</li>
<li>Gute Deutschkenntnisse werden f&uuml;r die Beratung der Kunden aus den deutschsprachigen DACH-Regionen vorausgesetzt. Gute Englischkenntnisse w&auml;ren zudem w&uuml;nschenswert</li>
<li>Deine St&auml;rke besteht darin, Probleme zu erkennen, deren Ursachen zu analysieren und L&ouml;sungsm&ouml;glichkeiten zu finden</li>
<li>Teamgeist, Belastbarkeit und die notwendige Flexibilit&auml;t, um auf neue Anforderungen schnell zu reagieren, sind f&uuml;r dich selbstverst&auml;ndlich</li>
</ul></div></div></div></div></div><div><div><div>Darauf kannst du dich freuen</div>
</div>
<div><div><div><div><div><div>Wertvoller Freiraum</div>
<div>
<div><div>Flexible Arbeitszeiten, mobiles Arbeiten und ein hohes Ma&szlig; an Eigenverantwortung &amp; Gestaltungsspielraum &ndash; so bekommst du Raum f&uuml;r deine Pers&ouml;nlichkeit, deinen Rhythmus und deine Ideen.</div></div>
</div>
</div></div><div><div><div>30+1 Tage Urlaub</div>
<div>
<div><div>Nimm dir die Zeit f&uuml;r das, was dir wichtig ist.</div></div>
</div>
</div></div><div><div><div>Gl&auml;nzende Perspektiven</div>
<div>
<div><div>Gestalte Karriere nach deinen W&uuml;nschen. Profitiere von unserer digitalen Lernplattform &quot;One Academy&quot;, individuellen Laufbahnmodellen, systematischem Wissensaustausch &amp; -aufbau mit erfahrenen Kollegen und gezielten F&ouml;rderprogrammen.</div></div>
</div>
</div></div><div><div><div>Attraktive Pr&auml;mien &amp; Rabatte</div>
<div>
<div><div>Profitiere von Boni f&uuml;r Sonderprojekte, Pr&auml;mien f&uuml;r Mitarbeiterempfehlungen und Firmenjubil&auml;en, Mitarbeiterrabatten f&uuml;r privates Online Shopping, verg&uuml;nstigten Freizeit &amp; Fitnessangeboten (EGYM Wellpass) und Rad Leasing (JobRad).</div></div>
</div>
</div></div><div><div><div>Work Life Balance &amp; Gesundheit</div>
<div>
<div><div>Wir bieten dir u. a. Angebote f&uuml;r Stresspr&auml;vention &amp; Konfliktbew&auml;ltigung, Unterst&uuml;tzung f&uuml;r Kinder- &amp; Pflegebetreuung, Gesundheitschecks &amp; Vorsorgeuntersuchungen, Modelle f&uuml;r betriebliche Altersvorsorge &amp; Berufsunf&auml;higkeit und eine ergonomische Arbeitsplatzausstattung.</div></div>
</div>
</div></div><div><div><div>We Are One</div>
<div>
<div><div>Zusammenhalt, Vertrauen &amp; Wertsch&auml;tzung &ndash; die Basis f&uuml;r deinen und unseren Erfolg und f&uuml;r ein respektvolles Miteinander auf Augenh&ouml;he. Dieser besondere Spirit ist ab dem ersten Tag erlebbar durch unser bereichs&uuml;bergreifendes Group-Starter Training.
</div></div></div></div></div></div></div></div></div><div><div><div>&Uuml;ber die All for One Group SE</div>
</div>
<div><div><p>Rund 3.000 Kolleg:innen, &uuml;ber 4.000 Kund:innen &ndash; und ein gemeinsames Ziel:</p><p>
Unternehmen wirklich voranzubringen.</p><p>
Wir sind All for One &ndash; f&uuml;hrender IT-, Consulting- und Service-Provider rund um SAP, und weltweit an der Spitze, wenn es um SAP-Transformationen und Cloud-L&ouml;sungen geht. Wir kennen den Mittelstand und begleiten ihn in allen Themen, die heute wirklich z&auml;hlen: von Digitalisierung und Datennutzung &uuml;ber Cybersecurity und Employee Experience bis hin zu New Work und Nachhaltigkeit. Was uns antreibt? Der Wunsch, aus Technologie echten Fortschritt zu machen. Daf&uuml;r schaffen wir ein Umfeld, in dem du Wirkung entfalten kannst &ndash; mit Projekten, die z&auml;hlen, und Menschen, die aus Ideen echten Impact machen.</p><div>
One world for making it all happen.
</div></div></div><div><div><div><div><div>01
<div></div>
</div><div><div>4.000 KUNDEN</div>
<p>
Aus Deutschland, &Ouml;sterreich, Schweiz und Polen
</p></div></div><div><div>02
<div></div>
</div><div><div>2.800 KOLLEGINNEN &amp; KOLLEGEN</div>
<p>
Weltweit
</p></div></div><div><div>03
<div></div>
</div><div><div>30 STANDORTE</div>
<p>
Auch in deiner N&auml;he
</p></div></div><div><div>04
<div></div>
</div><div><div>AUSGEZEICHNET</div>
<p>
SAP Platinum Partner und Gewinner des SAP Digital Supply Chain-Appreciation Award 2024 I Diamant-Initiative Partner mit 6 Awards 2024 I kununu Top Company 2024 I brandeins - Beste IT Dienstleister 2024 I
</p></div></div></div></div></div></div><div></div><div><div><div><div>
</div></div></div></div><div><div><div>Deine Ansprechpartnerin f&uuml;r Fragen</div>
</div><div></div><div><div><div><div><div><div><div>Mariam Fathi</div>
<div>Expert Talent Acquisition
</div></div><ul><div>T: +2&zwnj;0&zwnj; 1&zwnj;1&zwnj;4&zwnj; 4&zwnj;7&zwnj;0&zwnj;2&zwnj;5&zwnj;2&zwnj;1</div></ul></div></div></div></div></div></div></div></div><p></p>

(Senior) SAP SD Consultant (m/w/d)

Seo House

<div>
 <p>
  💼 Job Opening: SEO Specialist
 </p>
 <p>
  📍 Location: SEO House &ndash; Loran, Alexandria
 </p>
 <p>
  🕘 Full-time | On-site
 </p>
 <p>
  SEO House is hiring a SEO Specialist with solid experience in search engine optimization .
 </p>
 <p>
  ✅Responsibilities&nbsp;
 </p>
 <p>
  &bull;	Develop, implement, and manage SEO strategies to increase organic visibility and qualified leads.
 </p>
 <p>
  &bull;	Conduct comprehensive keyword research tailored to Gulf markets (Arabic &amp; English).
 </p>
 <p>
  &bull;	Optimize on-page elements including metadata, content structure, internal linking, and schema markup.
 </p>
 <p>
  &bull;	Perform regular technical SEO audits and collaborate with development teams to fix issues.
 </p>
 <p>
  &bull;	Manage backlink acquisition strategies with focus on high-quality, region-relevant sources.
 </p>
 <p>
  &bull;	Track, analyze, and report SEO performance using Google Analytics, Search Console, Ahrefs/SEMrush.
 </p>
 <p>
  &bull;	Monitor competitors&rsquo; SEO strategies and identify growth opportunities.
 </p>
 <p>
  &bull;	Collaborate with content, design, and marketing teams to ensure SEO best practices across campaigns.
 </p>
 <p>
  &bull;	Stay updated with Google algorithm changes and SEO trends in MENA region
 </p>
 <p>
  <br/>
 </p>
 <p>
  ✅ Requirements:
 </p>
 <p>
  &bull;	Minimum 1 year of experience in SEO
 </p>
 <p>
  &bull;	Alexandria Resident .
 </p>
 <p>
  &bull;	Strong knowledge of SEO tools: Google Analytics, Search Console, SEMrush, Ahrefs, Screaming Frog.&nbsp;
 </p>
 <p>
  &bull;	Expertise in on-page, off-page, and technical SEO.&nbsp;
 </p>
 <p>
  &bull;	Familiarity with local SEO strategies and Gulf-specific search behaviors.&nbsp;
 </p>
 <p>
  &bull;	Analytical mindset with problem-solving capabilities.&nbsp;
 </p>
 <p>
  &bull;	Ability to collaborate across departments (marketing, content, dev teams). Detail-oriented with focus on measurable results.&nbsp;
 </p>
 <p>
  &bull;	Self-motivated and proactive in identifying SEO opportunities. Adaptability to fast-paced environments and changing search algorithms.
 </p>
 <p>
  <br/>
 </p>
 <p>
  📩 To Apply:
 </p>
 <p>
  Send your CV to rasoulheba@outlook.com or WhatsApp. No.: 01050056516
 </p>
 <p>
  Subject: SEO Specialist
 </p>
</div>


Search Engine Optimization Specialist

Coca-Cola Europacific Partners

<div><div><p>We are Coca-Cola Europacific Partners (CCEP) &ndash; a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world&rsquo;s most loved drinks. We are a global business and one of the leading consumer goods companies in the world.</p></div>
<ul><li>
Permanent role (Mon-Fri) 40 hours per week</li><li>
Can be based in Newcastle or Central Coast</li></ul><p>
In this role as a Vending Machine Replenishment &amp; Customer Service Specialist (internally we call this our Store Activation Specialists), you will work across surrounding areas to fill Vending machines and merchandise these Vending Stores to ensure our iconic beverage brands are easily accessible and shoppable.</p><p>
If you like to keep active, this role is for you, you&rsquo;ll be safely lifting cases of product in and out of your company supplied vehicle and fill into vending machines, so you&rsquo;ll have plenty of opportunity to stay fit.</p><p></p><p><b>
LET&rsquo;S TALK ABOUT YOU!</b></p><p>
You&rsquo;ll bring an eye for detail and have high standards to ensure our products stand out - because you&rsquo;re proud of our brands and the way they bring moments of happiness every day to our customers!</p><p></p><p>
You will be comfortable working autonomously whilst safely completing your days&rsquo; workday and as part of a broader operations team when we gather for training and to celebrate our successes.</p><p>
You may have previous customer service, merchandising or courier experience.</p><p>
You might have a current MR truck license, however for the right candidate, we are happy to support you obtaining one. We have a Zero Harm Policy and strive to keep you safe, so to minimise risk in this role we look for candidates who can comfortably lift 18kgs with repetition.</p><p></p><p><b>
WHAT&rsquo;S ON OFFER</b></p><p>
A great opportunity to advance your career with a one of the world&rsquo;s largest FMCG companies within a supportive and excellence focussed culture.</p><ul><li>
Ongoing support, training and development</li><li>
Generous base salary &amp; employee benefits.</li><li>
Free monthly product allowances from our world-famous portfolio as part of your package to share with family and friends such as Coca Cola, Mount Franklin, Sprite, Fanta and Rekorderlig Cider!</li><li>
Employee Share Purchase Plan</li><li>
Purchase Leave program</li><li>
Company funded parental leave.</li><li>
Access to our career and Self-Development Program</li><li>
Employee Assistance program</li><li>
Cancer Aid Coaching program</li><li>
Private health Bupa employee program</li></ul><p></p><p>
Our success is defined by the passion, hard work and commitment of the people who work at CCEP. We have a world class team who are dedicated to delivering the best possible service to all our customers.</p><p></p><p>
We bring together our combined, diverse experience of different markets, cultures and consumers to go further together.</p><p></p><p>
We want CCEP to be a great place to work, where people can grow, be happy and be well in a safe, open, diverse, and inclusive workplace. We&rsquo;re investing to make sure our people have the tools and capabilities needed to win.</p><p></p><p><b>
Let&rsquo;s write the next chapter of the story together &ndash; apply today!</b></p><p></p><p>
Please note: if successful you will need to undergo a driver&rsquo;s license check, and a pre-employment medical and drug test.</p><p></p><p><b>
WHY CHOOSE US FOR YOUR NEXT ROLE?</b></p><p></p><p>
We have an amazing culture at CCEP, to find out more make sure you check out the people stories on our website here</p><p></p><p>
At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse and equitable company. It&rsquo;s important to us that you have the best recruitment experience possible, therefore, please let us know what support we can put in place for you in terms of any accessibility adjustments throughout the recruitment process.</p><p></p><p>
Coca-Cola Europacific is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment.</p>
<div><p>We are Coca-Cola Europacific Partners (CCEP) &ndash; a dedicated team of 42,000 people, serving customers in 31 markets, who work together to make, move and sell some of the world&rsquo;s most loved drinks.<br>
We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.<br>
From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognize we&rsquo;ve got some way to go, but we&rsquo;ll get there with the support of our people. It&rsquo;s them who drive our future growth.</p></div></div>

Store Activation Specialist - Newcastle

Eshratex Spinning S.A.E

<p>Must-Haves" and "Highly Desired Experienced Logistics Specialist GAFI EXPERTIE in The Free-zone regulations &amp; laws to join our team ASAP , with 3-5 years of Experience at least in Free-zone.&nbsp;</p><p>&nbsp;</p><p><strong>Key Responsibilities:</strong></p><p>&nbsp;</p><ol><li><strong>Transportation &amp; Shipping Coordination:</strong><ul><li>Arrange and oversee the transportation of goods, both inbound and outbound, via various modes including land, sea, and air.</li><li>Select and negotiate with carriers, freight forwarders, and shipping agents to secure competitive rates and services.</li><li>Track and trace shipments, providing real-time updates to relevant parties and resolving any issues or delays that may arise.</li><li>Coordinate with warehouses and distribution centers to schedule pick-ups and deliveries, ensuring all necessary documentation is prepared.</li></ul></li><li><strong>Documentation &amp; Compliance:</strong><ul><li>Prepare, review, and manage all necessary logistics documentation, including bills of lading, commercial invoices, packing lists, customs declarations, and certificates of origin.</li><li>Ensure all shipping and customs documentation is accurate and compliant with national and international trade regulations.</li><li>Stay informed about changes in customs regulations, tariffs, and trade agreements in Egypt and other relevant countries.</li><li>Act as the primary point of contact for customs brokers and authorities, facilitating smooth customs clearance processes.</li></ul></li><li><strong>Inventory &amp; Warehouse Management Support:</strong><ul><li>Monitor inventory levels and coordinate with the warehouse team to ensure sufficient stock is available for order fulfillment without overstocking.</li><li>Ensure efficient storage and handling of goods within the warehouse</li></ul></li><li><strong>Operational Optimization:</strong><ul><li>Analyze logistics processes and data to identify areas for improvement in efficiency, cost, and service quality.</li><li>Work closely with the Operation , Commercial and Purchasing teams to align logistics activities with overall business goals.</li></ul></li><li><strong>Supplier &amp; Customer Communication:</strong><ul><li>Maintain strong relationships with suppliers, carriers, customs brokers, and other logistics partners.</li><li>Respond to inquiries and resolve logistics-related problems in a timely and professional manner.<br>&nbsp;</li></ul></li></ol><p><strong>Qualifications:</strong><br>&nbsp;</p><ul><li><strong>Education:</strong> Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.<br>&nbsp;</li><li><strong>Experience:</strong><ul><li>Minimum of 3-5 &nbsp;years of experience in logistics(<i><strong>FREE-ZONE &nbsp;GAFI EXPERTISE</strong></i>),</li><li>Proven experience with international shipping (import/export) and customs procedures in Egypt is highly desirable.</li><li>Experience in Cotton Spinning is a Plus</li></ul></li></ul><p>&nbsp;</p>

Logistics Specialist (GAFI EXPERITIE)

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