customer service representative Jobs in Dubai

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customer service representative (cs) Jobs in Dubai

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customer service specialist Jobs in Dubai

customer service specialist

customer support specialist

Scope Investment

<h2>About the Company</h2><p> </p><p>Al Boom Marine is a well-established marine and leisure company in the UAE, offering a wide range of marine products, equipment, water sports, and lifestyle solutions. With a strong focus on quality, customer service, and industry expertise, the company serves both marine enthusiasts and professional customers.</p><h2> </h2><h2>About the Role</h2><p> </p><p>The Sales Associate is responsible for delivering an excellent in-store customer experience while supporting the achievement of sales targets. The role involves understanding customer needs, recommending suitable products, maintaining strong product knowledge, and ensuring the store is presented and operated to high standards.</p><p> </p><h2>Job Responsibilities</h2><h3> </h3><h3>1. Customer Service &amp; Sales</h3><ul><li>Greet customers warmly and assist them in identifying their needs and preferences.</li><li>Deliver excellent customer service by providing product information, offering alternatives, and cross-selling or upselling products.</li><li>Maintain in-depth knowledge of the store’s product range, ongoing promotions, and brand initiatives.</li><li>Handle customer inquiries and complaints professionally, escalating when necessary.</li><li>Achieve and exceed individual and store-level sales targets (KPIs) on a daily, weekly, and monthly basis.</li></ul><h3> </h3><h3>2. Store Operations</h3><p> </p><ul><li>Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.</li><li>Maintain cleanliness, organization, and overall appearance of the store and fitting rooms.</li><li>Follow stock management processes, including receiving, price tagging, and storing products.</li><li>Assist in periodic stock takes, inventory audits, and reporting of discrepancies.</li></ul><h3> </h3><h3>3. Cash Handling</h3><p> </p><ul><li>Operate the POS (Point of Sale) system efficiently.</li><li>Accurately process customer transactions, returns, and exchanges.</li><li>Handle cash and card transactions in compliance with company policies and procedures.</li></ul><h3> </h3><h3>4. Team Collaboration</h3><p> </p><ul><li>Proactively engage in team meetings, sales huddles, and product knowledge sessions to stay aligned with store goals and initiatives.</li><li>Communicate operational challenges, customer feedback, or product-related issues promptly to the Store Manager to support continuous improvement and customer satisfaction.</li></ul><h2> </h2><h2>Job Requirements</h2><p> </p><ul><li>Previous experience in retail sales or customer service, preferably in a premium retail, marine, sports, or lifestyle environment.</li><li>Strong communication, interpersonal, and customer service skills.</li><li>Confident and proactive approach to selling and achieving sales targets.</li><li>Good product-learning ability and willingness to develop knowledge of marine and leisure products.</li><li>Ability to identify customer needs and recommend appropriate products or alternatives.</li><li>Basic knowledge of POS systems, cash handling, and retail store operations.</li><li>Good organizational skills with strong attention to detail.</li><li>Ability to work effectively as part of a team in a fast-paced retail environment.</li><li>Flexible to work weekends, public holidays, and varied shifts when required.</li><li>Fluency in English; additional languages, particularly <strong>Arabic or Russian, would be an advantage</strong>.</li></ul>

Sales Associate - Retail

zcreatix

<div><div><div><h5 class="jobSectionHeader"><b>Overview</b></h5><br>
</div><p></p><div><h4 class="jobSectionHeader"><b>Job Details</b></h4><br>
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Manage communication with customers through the company website and other online channels while delivering professional and timely support.</p>
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Present the company's products and services in a clear, friendly, and easy-to-understand manner to both new and existing customers.</p>
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Provide accurate information, guidance, and assistance to help customers make informed decisions and resolve service-related questions.</p>
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Respond to customer inquiries promptly and provide ongoing support to ensure a positive customer experience.</p>
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Receive, investigate, and resolve customer complaints while following up on open cases until they are successfully closed.</p>
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Maintain accurate customer records and prepare administrative documentation related to customer service activities.</p>
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Work closely with internal departments to ensure customer requests and issues are handled efficiently and within agreed timelines.</p>
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Monitor customer interactions and service activities to identify opportunities for improving customer satisfaction and service quality.</p>
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Follow company procedures and service standards while maintaining confidentiality of customer information.</p>
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Support customer retention by building positive relationships and delivering consistent, high-quality service.</p>
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Job Experience Requirements</b></h4><br>
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Previous experience in customer service, sales, call center, or a similar customer-facing role will be considered an advantage but is not required.</p>
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Good communication and presentation skills with the ability to interact confidently and professionally with customers.</p>
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Basic computer knowledge and experience using online platforms, digital systems, and common office applications.</p>
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Target-oriented mindset with the ability to achieve assigned performance and service goals.</p>
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Willingness to learn new skills, adapt to new processes, and continuously improve performance.</p>
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Good organizational and time management skills with the ability to handle multiple customer cases effectively.</p>
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Strong problem-solving skills with a customer-focused approach and attention to detail.</p>
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About Company:<br>
ZCREATIX is a modern and growth-oriented organization focused on delivering high-quality results across multiple industries. We value creativity, innovation, and teamwork, and we are looking for motivated individuals who want to grow professionally while contributing to impactful projects in a fast-paced environment.</p>
</div></div><div></div><div><div><h5 class="jobSectionHeader"><b>Job Nature</b></h5>
</div><div>Full Time
</div></div><div></div><div><div><h5 class="jobSectionHeader"><b>Job Location</b></h5>
</div><div>Dubai
</div></div><div></div><div><div><h5 class="jobSectionHeader"><b>Job Level</b></h5>
</div><div>Sr. Position</div></div></div><div></div>

Telephone Agent

DreamGateway Immigration Services L.L.C

<p><b>We're Hiring: Outreach Agent (Customer Service) | Dubai, UAE</b></p><p>We're Urgently looking for a motivated <b>Outreach Agent</b> to join our growing team! If you're confident in communicating with people, enjoy building relationships, and are eager to kick-start your career in customer service, we'd love to hear from you.</p><p><b>Location:</b> Dubai, UAE<br/><b>Experience:</b> Freshers are welcome to apply (Candidates currently based in Dubai are preferred)</p><p><b>Key Responsibilities</b></p><ul><li>Conduct outbound calls to prospective and existing clients to introduce our services and gather customer feedback.</li><li>Support client onboarding by explaining our services, features, and benefits clearly and professionally.</li><li>Maintain accurate customer records using CRM systems and Microsoft Office applications.</li><li>Deliver exceptional customer service with excellent phone etiquette and communication skills.</li><li>Analyze customer interactions and feedback to help improve outreach strategies.</li><li>Collaborate with team members to enhance customer engagement and overall service quality.</li></ul><p><b>Requirements</b></p><ul><li>Basic knowledge or experience in customer service, outbound calling, tele sales, sales, or call center operations is an advantage.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Strong persuasion and negotiation abilities with a customer-focused mindset.</li><li>Fluency in English is required.</li><li>Positive attitude, willingness to learn, and ability to work in a fast-paced environment.</li></ul><p><b>Why Join Us?</b></p><ul><li>Excellent opportunity for fresh graduates and entry-level candidates.</li><li>Supportive and collaborative work environment.</li><li>Career growth and professional development opportunities.</li></ul><p>Work Location: In person</p>

Call Center Executive

Nevertiti star tr

<p><br /><strong>Job Overview</strong><br /><br /><br /><strong>Nevertiti Star Trading</strong>, a dynamic Dubai-based company specialising in trading and distribution across diverse product categories, is seeking a diligent and proactive <strong>Customer Sales Support Executive</strong> to join our team. We are committed to quality, reliability, and building strong client relationships, and this role is central to achieving that mission.<br /><br /><br />This is a <strong>full-time</strong> position based in <strong>Dubai, United Arab Emirates</strong>. The successful candidate will be a vital link between our sales team and our valued clients, providing essential administrative support and ensuring a seamless and positive customer experience. You will play a key part in the efficiency of our sales operations and contribute directly to our continued growth.<br /><br /><br /><strong>Salary:</strong> <strong>AED 2,500 - AED 3,500 per month</strong><br /><br /><br /><strong>Responsibilities</strong><br /><br /><br />* Serve as the first point of contact for customer enquiries via phone and email, providing timely and professional assistance.<br /><br />* Process customer orders, prepare quotations, and issue invoices accurately and efficiently.<br /><br />* Provide comprehensive administrative support to the sales team to help them meet their targets.<br /><br />* Maintain and update client records and sales data within the company's CRM system.<br /><br />* Coordinate with the logistics and supply chain departments to ensure the timely dispatch and delivery of products.<br /><br />* Address and resolve customer complaints or issues with a focus on achieving a satisfactory outcome.<br /><br />* Assist in the preparation of sales reports and presentations for management.<br /><br />* Provide excellent after-sales support to foster long-term client relationships.<br /><br /><br /><strong>Qualifications</strong><br /><br /><br />* Proven experience in a sales support, customer service, or a similar administrative role.<br /><br />* Excellent verbal and written communication skills in English.<br /><br />* Strong organisational and multitasking skills, with a high level of attention to detail.<br /><br />* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is essential.<br /><br />* Previous experience working with CRM software is highly desirable.<br /><br />* A proactive attitude with strong problem-solving capabilities.<br /><br />* The ability to work effectively both independently and as part of a collaborative team.<br /><br />* A strong commitment to delivering exceptional customer service.<br /> </p>

customer sales support Executive

Deluxe Holiday Homes

<div><p><b>About Deluxe Holiday Homes</b></p><p>
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 700+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Fujairah, and Armenia, with Abu Dhabi and Riyadh opening next. We leverage a modern technology stack to streamline operations, enhance guest experience, and protect owner returns.</p><p><b>
Role Overview</b></p><p>
We are looking for a hands-on, fast-moving Recruitment Specialist to own hiring across the Deluxe Homes Group end to end &mdash; from housekeepers, technicians and drivers to customer support, finance, technology and branch supervisors. You are the single point of</p><p>
accountability for keeping every vacancy moving: sourcing, screening, interviewing, offers, and a clean handover to onboarding.</p><p>
This is an ownership role, not a coordinator role. We need someone who makes routine decisions &mdash; which channel to use, which candidates reach the hiring manager, when to switch on an agency &mdash; and reports after, not someone who escalates and waits. If a housekeeping shift is short next Monday, you already have three vetted candidates ready.</p><p>
Note: This role does not include HR administration (visas, payroll, employee relations). Those sit with the HR team &mdash; your job is filling seats with the right people, fast.</p><p><b>
Key Responsibilities</b></p><ul><li><b><i>
Full-Cycle Recruitment</i></b></li></ul><ul><li>Run every vacancy end to end: intake with the hiring manager, job posting, sourcing, screening, interviews, offer coordination, and handover to onboarding.</li><li>Own time-to-fill per role and keep a live pipeline for every open position &mdash; no vacancy sits without movement for more than a week.</li><li>Conduct structured phone and in-person screenings against the role profile before any candidate reaches a manager.</li><li>Coordinate and schedule interviews with hiring managers across Dubai, Fujairah, Sharjah and Armenia.</li><li>Report pipeline numbers weekly (roles open, candidates sourced, interviews held, offers out) &mdash; in the tracker, not from memory.</li></ul><p><b><i>
2. Sourcing &amp; Channels</i></b></p><ul><li>Source actively on LinkedIn, Bayt, Indeed, GulfTalent and niche channels &mdash; direct outreach, not just posting and waiting.</li><li>Keep the careers page (jobs.deluxehomes.com) postings current, accurate and closed when filled.</li><li>Build and maintain a warm candidate bench for our recurring roles: housekeeping, maintenance technicians, drivers, guest support.</li><li>Run the employee referral channel and keep it visible to staff.</li><li>Manage recruitment agencies for hard-to-fill roles: brief them tightly, hold them to deadlines, and cut the ones that underdeliver.</li></ul><p><b><i>
3. Volume &amp; Specialist Hiring</i></b></p><ul><li>Deliver blue-collar volume hiring (housekeepers, cleaners, technicians, drivers) at pace and to standard &mdash; including batch interview days.</li><li>Fill office and specialist roles: customer support, reservations, finance, marketing, technology, and branch supervisors.</li><li>Support branch hiring for Fujairah and Sharjah, and coordinate Armenia vacancies with the local HR Manager.</li><li>Screen for our non-negotiables: initiative, fast learning, and delivered outcomes &mdash; not just years on a CV.</li><li>Enforce the application screening question on every role and filter on it before reviewing CVs.</li></ul><p><b><i>
4. Process, Records &amp; Candidate Experience</i></b></p><ul><li>Complete reference checks before any offer is requested &mdash; no exceptions.</li><li>Keep complete, accurate recruitment records: every role, every candidate, every decision traceable.</li><li>Give every candidate a clear, respectful process &mdash; timely updates, honest rejections; they are also future guests and owners.</li><li>Prepare offer requests with full details (role, salary, start date, conditions) for HR Manager and management approval.</li><li>Improve the process every month: where candidates drop off, which channels convert, what to change next.</li></ul><p></p><p><b><br>
Required Qualifications</b></p><ul><li>2&ndash;4 years of full-cycle recruitment in the UAE at a 100&ndash;500 person company &mdash; hospitality, property, facilities or similar operational business preferred.</li><li>Proven track record hiring BOTH blue-collar volume roles and office/specialist roles &mdash; you can name your numbers: roles filled, time-to-fill, offer acceptance rate.</li><li>Hands-on with LinkedIn sourcing and UAE job boards (Bayt, Indeed, GulfTalent); you source directly, not only post-and-pray.</li><li>Structured screener &mdash; you interview against a profile and can defend every shortlist decision.</li><li>Decisive operator &mdash; you make calls inside your remit and report after. We will reference-check this with previous managers.</li><li>AI tools used daily for sourcing, screening and outreach (ChatGPT, Claude, LinkedIn AI). Not optional in 2026.</li><li>UAE residency. On-site in Dubai 5 days a week, 09:00&ndash;18:00 &mdash; this is not a hybrid or remote role.</li></ul><p><b>
Preferred Qualifications</b></p><ul><li>Hospitality, holiday-homes or property-management hiring background.</li><li>Experience running an ATS and keeping it clean.</li><li>Additional sourcing languages for our candidate pools: Arabic, Hindi/Urdu, Tagalog or Russian.</li><li>Familiarity with UAE visa categories and MOHRE basics (offer-stage awareness; processing sits with HR).</li><li>UAE university graduate (UOWD, AUD, AUS, Heriot-Watt Dubai, or similar).</li></ul><p><b>
What We Offer</b></p><ul><li>Full ownership of recruitment across a 700+ property, ~230-person group &mdash; your results are visible every week.</li><li>Direct access to the HR Manager and company leadership &mdash; decisions get made, not queued.</li><li>Professional development support. 6-month probation per UAE Labour Law. UAE employment visa sponsored.</li></ul></div><p></p>

Recruitment Specialist

DEJA VU REAL ESTATE

<p><b>Joining:</b> <b>Immediate joiners preferred</b></p><p>We are looking for a dynamic and experienced Recruitment Specialist with a strong background in Real Estate Brokerage recruitment to join our team.</p><p><b>Key Responsibilities</b></p><ul><li>Manage end-to-end recruitment for real estate brokers, sales agents, and support staff</li><li>Handle hiring requirements for multiple departments and companies within the Group, including operations, administration, HR, finance, marketing, customer service, and other support functions</li><li>Source candidates through job portals, social media, referrals, and networking</li><li>Conduct screening interviews and coordinate hiring processes</li><li>Build and maintain a strong pipeline of real estate professionals and corporate talent</li><li>Work closely with management and department heads to understand hiring requirements</li><li>Handle onboarding and documentation for new hires</li><li>Maintain recruitment databases and hiring reports</li><li>Ensure timely closure of open positions across the Group</li></ul><p><b>Requirements</b></p><ul><li>Bachelor's degree in Human Resources, Business Administration, or related field</li><li>Minimum 1-2 years of recruitment experience in the UAE</li><li>Mandatory experience in Real Estate Brokerage recruitment</li><li>Proven track record of successfully hiring real estate brokers and corporate staff</li><li>Strong knowledge of UAE hiring practices and labor market</li><li>Proficiency in recruitment platforms such as LinkedIn, Indeed, and job portals</li><li>Strong communication, negotiation, and interpersonal skills</li><li>Ability to multitask and work under pressure in a fast-paced environment</li></ul><p><b>Preference</b></p><ul><li>Immediate joiners preferred</li></ul><p><b>Benefits</b></p><ul><li>Salary up to AED 7,000 (maximum)</li><li>Professional and growth-oriented work environment</li><li>Opportunity to work with a fast-growing organization</li></ul><p><b>Interested candidate may apply or send CV on hiring@dejavuproperties.com,</b></p><p><b>Whatsapp - 542799721</b></p><p>Pay: AED5,000.00 - AED7,000.00 per month</p><p>Work Location: In person</p>

Talent Acquisition Specialist

HBS Group

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  <strong>
   Role Description
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  This is a full-time, on-site Talent Acquisition Specialist (French speaker) role based in Dubai. The Talent Acquisition Specialist will manage end-to-end recruitment processes, including sourcing, screening, and selecting candidates for a variety of roles. The role involves partnering with hiring managers to understand workforce needs, designing effective job postings, and coordinating interviews and feedback. The specialist will support employer branding initiatives, maintain accurate recruitment data, and ensure a positive candidate experience throughout the hiring journey. The position also requires regular communication in French and English with candidates and internal stakeholders, as well as adherence to local employment regulations and company policies.
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  <strong>
   Qualifications
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   Demonstrated ability in Full-life Cycle Recruiting and Recruiting, including sourcing, screening, and offer management.
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   Experience with Hiring activities such as collaborating with hiring managers, defining role requirements, and managing selection processes.
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   Skills in Employer Branding, including promoting the company&rsquo;s value proposition and enhancing candidate engagement.
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   Strong Interviewing capabilities, using structured techniques to assess skills, experience, and role fit.
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   Fluency in French and English, with clear written and verbal communication skills.
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   Knowledge of recruitment tools and applicant tracking systems, and familiarity with social media and professional platforms for talent sourcing.
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   Ability to work on-site in Dubai, manage multiple requisitions, and prioritize tasks in a fast-paced environment.
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   Bachelor&rsquo;s degree in Human Resources, Business, or related field, or equivalent practical experience; prior experience in talent acquisition or HR is highly desirable.
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Talent Acquisition Specialist  (French speaker)

Explore 548+ Customer support specialist in Dubai this August. Find roles across top companies and apply now to boost your career.