digital marketing specialist Jobs in Dubai

digital marketing specialist

social media specialist

sales coordinator

customer service representative Jobs in Dubai

customer service representative

sales consultant

customer support specialist

OneBullEx

<div>
 <br/>
 <br/>
 OneBullEx is a crypto futures exchange startup designed for speed, reliability, and innovation. Our platform offers advanced futures trading capabilities, including AI-powered 300 SPARTANS trading bots for automated, high-precision strategies. With cutting-edge AI and machine learning tools, we deliver real-time performance even during high-volatility market conditions. We combine a user-focused interface with transparent risk management, empowering traders to navigate the fast-moving digital asset markets with confidence.
 <br/>
 <br/>
 We are now looking for Customer Support Specialist to strengthen our frontline support team and ensure an excellent user experience through AI-human collaboration.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Support &amp; Issue Handling
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Respond promptly to user inquiries via customer service platforms (Zendesk, Telegram, online communities, etc.)
  </li>
  <li>
   Assist users with contract trading-related issues such as order failures, liquidation disputes, fund transfers, and fee concerns
  </li>
  <li>
   Handle blockchain-related inquiries for deposits and withdrawals, including TxID verification and basic node status checks
  </li>
  <li>
   Provide accurate guidance on platform features, product rules, and campaign policies
  </li>
  <li>
   Ticket Management &amp; Issue Escalation
  </li>
  <li>
   Accurately record and categorise user-submitted tickets and inquiries
  </li>
  <li>
   Escalate system bugs, risk control restrictions, or technical issues to the appropriate departments (Product, Tech, Risk)
  </li>
  <li>
   Follow up on complex cases to ensure closure and provide timely user updates
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Complaints &amp; Risk Alerts
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Receive and properly handle user complaints to improve customer satisfaction
  </li>
  <li>
   Identify potential high-risk users or suspicious activity and escalate to Risk or Compliance teams as needed
  </li>
  <li>
   User Education &amp; Documentation Feedback
  </li>
  <li>
   Guide users in learning how to use platform features, trading tutorials, and official documentation
  </li>
  <li>
   Gather frequently asked questions and common pain points to assist the content team in improving FAQs and help docs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operational &amp; Campaign Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Answer questions regarding campaign rules, reward distribution, and task progress
  </li>
  <li>
   Support new feature or campaign launches by preparing unified responses and FAQs in advance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Candidate Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Basic Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate degree or above in any major; Finance, Economics, Languages, or Customer Service-related fields preferred
  </li>
  <li>
   1+ years of experience in internet, trading, or fintech customer support roles preferred
  </li>
  <li>
   Familiar with digital assets and basic contract trading concepts and terminology
  </li>
  <li>
   Fast typing speed, clear communication, strong problem-solving skills, and a patient attitude
  </li>
  <li>
   Able to work shifts, including nights and public holidays
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skill Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficient in using customer service systems (e.g., Zendesk, Freshdesk, support chatbots)
  </li>
  <li>
   Able to perform basic blockchain transaction lookups via explorers (e.g., Etherscan, Tronscan)
  </li>
  <li>
   Basic data literacy to categorise and summarise tickets independently
  </li>
  <li>
   Strong communication skills in English and Chinese; additional languages (Korean, Japanese, Russian, etc.) are a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in crypto or exchange-related roles; knowledge of tokens, perpetual contracts, and leverage
  </li>
  <li>
   Experience managing or supporting Telegram/Discord communities
  </li>
  <li>
   Familiarity with KYC and risk review procedures, or prior involvement in building customer service SOPs
  </li>
  <li>
   Experience working alongside AI-powered customer service systems or AI agents
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join OneBullEx
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Early Impact &ndash; Play a key role in shaping our hybrid AI + human customer service framework from the beginning
  </li>
  <li>
   Growth Trajectory &ndash; Join a fast-scaling platform with global ambitions and long-term career potential
  </li>
  <li>
   Dynamic Culture &ndash; Be part of an international, high-performance team in a rapidly evolving industry
  </li>
  <li>
   Attractive Package &ndash; Competitive salary and benefits, with full relocation support to Dubai
  </li>
 </ul>
</div>


Customer Support Specialist

Revantage Real Estate Brokerage LLC 

<p>This is a full-time, on-site role for a Female Telesales Specialist at Revantage Real Estate Brokerage in Dubai, United Arab Emirates. The Telesales Specialist will be responsible for conducting sales calls, providing customer support, and offering best investment opportunity to the client. This role involves engaging with customers to promote our real estate services and meet sales targets.</p><p><b>Qualifications</b></p><ul><li>Customer Service, Communication, and Sales skills</li><li>Experience in Customer Support and Training</li><li>Excellent interpersonal and communication skills</li><li>Ability to work well in a fast-paced sales environment</li><li>Proven track record of meeting sales targets</li><li>Knowledge of the real estate industry in Dubai is a plus</li><li>Bachelor's degree in business administration or related field</li><li>Should be confident in making outbound calls to generate listings and leads.</li></ul><p>We offer salary plus incentives</p><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p>

Hiring Female Telesales Executive

VHR Global Technical Recruitment

<div>
 <p>
  <strong>
   Location: Dubai, UAE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for an experienced
  <strong>
   Customer Account Specialist
  </strong>
  to join our growing team at our Dubai MRO Centre. This role supports our continued commitment to delivering high-quality maintenance, repair, and overhaul (MRO) services to our global aviation clients.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Manage customer communications, ensuring timely response to RFQs, RFPs, and service-related inquiries.
  </li>
  <li>
   Prepare and submit quotes, tenders, and contract documents in line with customer and internal expectations.
  </li>
  <li>
   Coordinate internally with operations, logistics, and finance to ensure timely service delivery.
  </li>
  <li>
   Track and report on customer metrics, quote outcomes, and contract performance.
  </li>
  <li>
   Support face-to-face meetings, work scope reviews, and real-time approvals for scope changes or component exchanges.
  </li>
  <li>
   Maintain accurate records of customer interactions, agreements, and service requirements.
  </li>
  <li>
   Participate in continuous improvement initiatives to enhance customer satisfaction and delivery performance.
  </li>
  <li>
   Provide after-hours AOG (Aircraft on Ground) support when required.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business, Aerospace Engineering, or a related field (Master&rsquo;s degree is a plus).
  </li>
  <li>
   Minimum 3 years of experience in customer account management, preferably in the MRO or aerospace sector.
  </li>
  <li>
   Proficiency in MRP systems; SAP experience preferred.
  </li>
  <li>
   Strong MS Office skills (Excel, Word, Outlook).
  </li>
  <li>
   Excellent written and spoken English.
  </li>
  <li>
   Strong technical understanding of aerospace component repair.
  </li>
  <li>
   Strong problem-solving skills and a customer-focused mindset.
  </li>
 </ul>
 <p>
 </p>
</div>


Customer Account Specialist

Fosroc

<div><div><div><h3 class="jobSectionHeader"><b>Vacancy</b></h3></div><div><div><div><div><b>
Job title</b></div><div> Customer Service Representative</div></div><br>
<div><div><b>
Department</b></div><div> Customer Services</div></div><br>
<div><div><b>
Close date</b></div><div> 30th Sept 2025</div></div><br>
<div><div><b>
Location</b></div><div> Dubai</div></div><div></div><div><div><b><br>
</b></div></div><br>
</div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b>
Job description</b></h3></div><div><div><div><div><b>
Job description</b></div><div> To create a strong and positive first impression while supporting smooth day-to-day operations and delivering exceptional customer service. The role is key in supporting the Customer Service Department to achieve annual departmental goals by meeting or exceeding customer expectations and ensuring a seamless, consistent, and memorable experience across all touchpoints.</div></div><br>
<div><div><b>
Responsibilities</b></div><div> Act as a first point of contact for customers, assisting with inquiries and resolving issues in a professional and efficient manner.
<br>
Ensure high levels of customer satisfaction through accurate and timely processing of customer orders.
<br>
Greet customers courteously and provide helpful support to ensure a positive interaction.
<br>
Understand and identify customer needs, guiding them to the appropriate team or department for further assistance.
<br>
Collaborate cross-functionally with departments such as warehouse, logistics, and sales to ensure timely and accurate order fulfillment.
<br>
Coordinate customer feedback with relevant internal teams to drive service improvements.
<br>
Accurately process sales orders in the system, including order entry, modifications, and tracking.
<br>
Proactively communicate order statuses and any relevant updates to customers.
<br>
Maintain proper documentation and filing of critical records such as invoices, delivery notes (DN), and local purchase orders (LPOs).
<br>
Address and resolve customer complaints by providing appropriate solutions and ensuring timely follow-up.
<br>
Support the implementation of the customer service strategy and core values.
<br>
Actively contribute to initiatives and practices that uphold Health, Safety, and Environmental (HSE) standards.</div></div><br>
<div><div><b>
Skills required</b></div><div> Excellent command of English language.
<br>
Good experience in using personal computer and various software packages.
<br>
Customer Service Skills
<br>
Ability to communicate effectively, both orally and in writing.
<br>
<br>
Time Management and Organizational Skills
<br>
Interpersonal and Teamwork Skills</div></div><br>
<div><div><b>
Educational requirements</b></div><div> Bachelor's degree or Diploma</div></div><br>
<div><div><b>
Job role notes</b></div></div></div></div></div></div><div></div>

Customer Service Representative

FASTER EXPRESS SPEED CARGO LLC

<p><b>Company Description</b></p><p>FASTER EXPRESS SPEED CARGO LLC is a one-stop logistics service solution system founded in Dubai, UAE in 2012. The company focuses on international services from China to the Middle East and has established an international reputation for its cost-effective service. FASTER EXPRESS SPEED CARGO LLC has head offices in Dubai, and branches in Shenzhen, Bahrain, Guangzhou, Oman, and Qatar.</p><p><b>Role Description</b></p><p>Faster express cargo is seeking a skilled Customer Service Representative to join our team. As an CSR you will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer might face during shipment with accuracy and efficiency. CSR should be confident at troubleshooting and investigate if they don&rsquo;t have enough information to answer customer questions or resolve complaints.</p><p><b>Responsibilities :</b></p><ul><li>Manage phone calls and inquiries</li><li>Identify and assess customers&rsquo; needs to achieve efficiency</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Maintaining coordination with the team</li></ul><p><b>Requirements and skills :</b></p><ul><li>Proven customer support experience or experience as a Client Service Representative in Cargo field</li><li>Bachelor&rsquo;s degree in Business Administration or a related field</li><li>Strong phone contact handling skills and active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer orientation and ability to adapt/respond to different types of characters</li><li>Excellent communication and presentation skills</li><li>Ability to multi-task, prioritize, and manage time effectively</li><li>Female candidates only, preferably Tagalog speakers</li></ul><p>Job Type: Full-time</p><p>Pay: From AED2,500.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (Preferred)</li></ul>

Hairs Culture

<p>Job Title: Customer Coordinator</p><p>Job Summary:</p><p>The Customer Coordinator serves as the primary point of contact between the company and its clients. This role is responsible for handling customer inquiries, coordinating services or product delivery, ensuring client satisfaction, and maintaining strong relationships with customers. The Customer Coordinator also supports internal teams to meet customer needs efficiently and effectively.</p><p>---</p><p>Key Responsibilities:</p><p>Act as the first point of contact for customer queries, requests, and complaints.</p><p>Coordinate with internal departments (sales, operations, service teams) to ensure timely resolution of customer issues.</p><p>Maintain accurate customer records, including contact details, service requests, and feedback.</p><p>Follow up with customers to ensure satisfaction and identify opportunities for improvement.</p><p>Prepare and share regular reports on customer interactions, service performance, and client feedback.</p><p>Assist in scheduling appointments, service delivery, or product dispatch as required.</p><p>Escalate complex or unresolved issues to the appropriate department or management.</p><p>Support customer retention initiatives by building strong and professional relationships.</p><p>Contribute to continuous improvement by suggesting process enhancements based on customer feedback.</p><p>Job Type: Full-time</p><p>Pay: AED2,000.00 - AED2,500.00 per month</p>

CUSTOMER COORDINATOR

Apparel Group

<div>
 <p>
  <strong>
   <u>
    About the Company
   </u>
  </strong>
 </p>
 <p>
  6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 </p>
 <p>
 </p>
 <p>
  <strong>
   <u>
    Overview:
   </u>
  </strong>
 </p>
 <p>
  As a Customer Service Representative at our fast-paced e-commerce company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and live chat. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.
 </p>
 <p>
 </p>
 <p>
  <strong>
   <u>
    Job Duties &amp; Responsibility:
   </u>
  </strong>
 </p>
 <p>
 </p>
 <p>
  <strong>
   Customer Inquiry Resolution:
  </strong>
 </p>
 <ul>
  <li>
   Respond promptly to customer inquiries, including order status, product information, and shipping details.
  </li>
  <li>
   Handle and resolve customer complaints with professionalism and patience.
  </li>
 </ul>
 <p>
  <strong>
   Order Management Support:
  </strong>
 </p>
 <ul>
  <li>
   Assist customers with placing or ducts to provide accurate information to customers.
  </li>
  <li>
   Participate in training sessions to improve knowledge and customer service skills.
  </li>
  <li>
   Orders, returns, exchanges, and refunds.
  </li>
  <li>
   Work closely with logistics and warehouse teams to ensure timely delivery of orders.
  </li>
 </ul>
 <p>
  <strong>
   Feedback and Escalation:
  </strong>
 </p>
 <ul>
  <li>
   Collect customer feedback and communicate this feedback to the relevant departments for improvement.
  </li>
  <li>
   Escalate unresolved issues to the appropriate internal teams or management.
  </li>
 </ul>
 <p>
  <strong>
   Database Management:
  </strong>
 </p>
 <ul>
  <li>
   Keep records of customer interactions, transactions, comments, and complaints.
  </li>
  <li>
   Update customer information in the database during and after each contact.
  </li>
 </ul>
 <p>
  <strong>
   Policy and Product Knowledge:
  </strong>
 </p>
 <ul>
  <li>
   Stay up-to-date with company policies, procedures, and pro
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Required Qualifications:
  </strong>
 </p>
 <ul>
  <li>
   High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus
  </li>
  <li>
   Proven customer support experience or experience as a client service representative.
  </li>
  <li>
   Strong phone contact handling skills and active listening.
  </li>
  <li>
   Familiarity with CRM systems and practices.
  </li>
  <li>
   Excellent communication and presentation skills.
  </li>
  <li>
   Ability to multitask, prioritize, and manage time effectively.
  </li>
  <li>
   Empathy and a customer-oriented attitude.
  </li>
  <li>
   Ability to work in a team and maintain professionalism under pressure.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   Benefits:
  </strong>
 </p>
 <ul>
  <li>
   Full-time role
  </li>
  <li>
   Competitive salary
  </li>
  <li>
   Company employee discounts across all brands
  </li>
  <li>
   Medical &amp; health insurance
  </li>
  <li>
   Collaborative work environment
  </li>
  <li>
   Good vibes work culture.
  </li>
 </ul>
 <p>
 </p>
</div>


Explore 4210+ Customer support specialist in Dubai this September. Find roles across top companies and apply now to boost your career.

4210 customer support specialist jobs IN Dubai

Customer Support Specialist

Hiring Female Telesales Executive

Customer Account Specialist

Customer Service Representative

Customer Service Representative

CUSTOMER COORDINATOR

Customer Service Representative