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associate data analytics consultant - new graduate (entry level) Jobs in Istanbul

associate data analytics consultant - new graduate (entry level)

data analytics manager

<div>
 <p>
  <strong>
   Shape the Future with Data!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Are you ready to make a real impact on customer journeys at TEB BNP Paribas? We are seeking a highly skilled
  <strong>
   CRM &amp; Data Analytics Manager
  </strong>
  to join our team. As
  <strong>
   data scientists
  </strong>
  our aim is to elevate customer success, and we are deeply committed to customer satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This role focuses on leveraging data analytics and models to drive sustainable improvements in customer journeys. You analyze customer data to propose and implement strategies that enhance customer satisfaction. Providing actionable insights to sales, marketing, digital, and customer service teams is crucial, and enabling them to make data-driven decisions and optimize performance
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Utilize data analytics to improve customer journeys and satisfaction
  </li>
  <li>
   Analyze customer feedback and interaction data
  </li>
  <li>
   Develop and implement strategies to enhance customer experiences
  </li>
  <li>
   Provide insights to various teams to support data-driven decision-making
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Statistics, Mathematics, Computer Science, or a related field
  </li>
  <li>
   <strong>
    <em>
     Minimum of 5 years of experience in data analysis, reporting, and data visualization
    </em>
   </strong>
  </li>
  <li>
   Proficiency in SAS, SQL, Python, or R for data analysis
  </li>
  <li>
   Strong ability to analyze complex data
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Join us at TEB BNP Paribas and shape the future of customer experiences with data!
 </p>
</div>


CRM & Data Analytics Manager

ING Hubs Türkiye

<div>
 <p>
  <strong>
   About ING Hubs
  </strong>
 </p>
 <p>
  Following ING&rsquo;s strategic ambition to deliver a superior experience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated expertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  𝑃𝑟𝑒𝑠𝑒𝑛𝑡 𝑖𝑛 𝑃𝑜𝑙𝑎𝑛𝑑, 𝑅𝑜𝑚𝑎𝑛𝑖𝑎, 𝑆𝑙𝑜𝑣𝑎𝑘𝑖𝑎, 𝑡&planckh;𝑒 𝑃&planckh;𝑖𝑙𝑖𝑝𝑝𝑖𝑛𝑒𝑠 𝑎𝑛𝑑 𝑇𝑢𝑟𝑘𝑖𝑦𝑒, 𝐼𝑁𝐺 𝐻𝑢𝑏𝑠 𝑒𝑚𝑝𝑙𝑜𝑦 𝑚𝑜𝑟𝑒 𝑡&planckh;𝑎𝑛 11,000 𝑝𝑟𝑜𝑓𝑒𝑠𝑠𝑖𝑜𝑛𝑎𝑙𝑠 𝑖𝑛 𝑑𝑜𝑚𝑎𝑖𝑛𝑠 𝑠𝑢𝑐&planckh; 𝑎𝑠 𝑠𝑜𝑓𝑡𝑤𝑎𝑟𝑒 𝑑𝑒𝑣𝑒𝑙𝑜𝑝𝑚𝑒𝑛𝑡, 𝑑𝑎𝑡𝑎 𝑚𝑎𝑛𝑎𝑔𝑒𝑚𝑒𝑛𝑡, 𝑜𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛𝑠 𝑜𝑟 𝑛𝑜𝑛-𝑓𝑖𝑛𝑎𝑛𝑐𝑖𝑎𝑙 𝑟𝑖𝑠𝑘.
 </p>
 <p>
  <br/>
 </p>
 <p>
  ING Hubs Turkiye core capabilities, 𝐑𝐞𝐭𝐚𝐢𝐥 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡, have us looking for data experts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul.
 </p>
 <p>
  <br/>
 </p>
 <p>
  𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫 𝐈𝐍𝐆 𝐇𝐮𝐛𝐬 𝐓𝐮𝐫𝐤i𝐲𝐞
 </p>
 <p>
  ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We value strong work ethics, knowledge sharing and flexibility in our way of working &ndash; it is both our promise to you and what we look for in new colleagues. Let&rsquo;s meet!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ING Analytics
  </strong>
 </p>
 <p>
  ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of Global Analytics Centre of Excellences around the bank&rsquo;s key capabilities (such as Customer Intelligence, Risk Management, Pricing, Financial Crime) as well as strong coordination areas around data management, technology, customer journey, UX, as well as external partnerships.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Retail Banking Analytics
  </strong>
 </p>
 <p>
  Retail Banking Analytics (RBA) specialises in delivering Analytics and AI products and solutions across the ING retail business. We work together with all retail business units to deliver on the ING retail banking strategy. Projects span across personalisation and CI, mortgages, consumer finance, pricing, and business banking.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    The opportunity
   </u>
  </strong>
 </p>
 <p>
  RBA in ING Analytics is looking for a Product Manager. As a Product Manager you will originate and build data-driven algorithmic products in customer intelligence area. This is an entrepreneurial and global role in an innovative international team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    About you
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s with analytical background, preferably in a quantitative discipline Mathematics, Engineering, Economics, MIS, Statistics etc. (Master&rsquo;s degree or PhD will be a plus),
  </li>
  <li>
   Broad experience leading and delivering analytics use cases and products is a
   <u>
    must
   </u>
  </li>
  <li>
   Previous experience and proven knowledge of working in corresponding area is a plus.
  </li>
  <li>
   4+ years of relavant work experience
  </li>
  <li>
   Excellent team member with an ability to clearly communicate at all levels of an organization in a collaborative and non-hierarchical environment
  </li>
  <li>
   Excellent analytical skills and attention to details
  </li>
  <li>
   Desire to use modern technologies as a disruptive influence,
  </li>
  <li>
   Open-minded for new technologies.
  </li>
  <li>
   Strong verbal and written communication skills in English and Turkish
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    How to Succeed
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Manage the entire analytics product development in prioritised area(s) in RBA &ndash; from outlining the type of solution through implementation, interpretation of results and transferring capabilities to business units, understanding and enthusiasm for technology, advanced analytics and data science methods
  </li>
  <li>
   Product discovery: identify (data) problems, prioritize idea backlog and design and execute experiments to determine what problems need solving, Potential to extend product area when further grow.
  </li>
  <li>
   Manage data-driven products so that they generate significant value for ING and its customers, create value propositions, vision and product strategy
  </li>
  <li>
   Good understanding of innovation and product management methodologies such as Lean, Agile and Design Thinking, ability to develop structured product concepts from abstract ideas and lead prototyping
  </li>
  <li>
   Effective Communication: Work with a squad of Data Scientists and Engineers to discover the potential of a product idea, the user problem and validate and prototype Demonstrate thought leadership internally and externally
  </li>
  <li>
   Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
  </li>
  <li>
   Flexibility &amp; Adaptability: Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed
  </li>
  <li>
   Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations
  </li>
  <li>
   Analytical Thinking: Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of diverse problems and create alternative solutions that resolve the problems in the best interest of the business
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We Offer at ING Hubs Turkiye
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here&rsquo;s what you can expect when you join our organization:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Be Yourself, Be an ING'er
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Dynamic Environment:
   </strong>
   Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
  </li>
  <li>
   <strong>
    Innovation Culture:
   </strong>
   Share your innovative ideas while exploring PACE methodology with us.
  </li>
  <li>
   <strong>
    Global Exposure:
   </strong>
   Participate in global projects and expand your career opportunities.
  </li>
  <li>
   <strong>
    Communication &amp; Celebrations:
   </strong>
   Enjoy various communication activities and celebrations that promote a friendly work environment.
  </li>
  <li>
   <strong>
    Health Care:
   </strong>
   Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
  </li>
  <li>
   <strong>
    Private Pension Plan:
   </strong>
   Secure your future dreams with our private pension plan.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <u>
   If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
  </u>
 </p>
</div>


Product Manager (Analytics)

<div><div><div><div><ul><li><b>REQ-10107107</b></li>
<li><b>28/12/2025</b></li>
<li><b>Customer Journey</b></li>
<li><b>Istanbul, Turkije</b></li>
<li><div><b>ING Hubs</b></div></li></ul><p></p><div><br>
</div></div></div></div><p></p><div><div><div><div><div><p><b>About ING Hubs</b></p><p>
Following ING&rsquo;s strategic ambition to deliver a superior eperience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated epertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.</p><p></p><p>
                                ,               ,                 ,   ℎ     ℎ                                        ,                                         ℎ     11,000                                                      ℎ                                             ,                              ,                                 -                           .</p><p></p><p>
ING Hubs Turkiye core capabilities,                                                , have us looking for data eperts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul.</p><p></p><p>
                                         i    </p><p>
ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an eisting framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.</p><p></p><p>
We value strong work ethics, knowledge sharing and fleibility in our way of working &ndash; it is both our promise to you and what we look for in new colleagues. Let&rsquo;s meet!</p><p></p><p><b>
ING Analytics</b></p><p>
ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of Global Analytics Centre of Ecellences around the bank&rsquo;s key capabilities (such as Customer Intelligence, Risk Management, Pricing, Financial Crime) as well as strong coordination areas around data management, technology, customer journey, U, as well as eternal partnerships.</p><p></p><p><b>
Retail Banking Analytics</b></p><p>
Retail Banking Analytics (RBA) specialises in delivering Analytics and AI products and solutions across the ING retail business. We work together with all retail business units to deliver on the ING retail banking strategy. Projects span across personalisation and customer intelligence, mortgages, consumer lending, and business banking.</p><p></p><p><b>
The opportunity</b></p><p>
RBA in ING Analytics is looking for a Product Manager. As a Product Manager you will originate and build data-driven algorithmic products in consumer lending area such as analytical solutions for credit decision systems, pricing, collection etc. This is an entrepreneurial and global role in an innovative international team.</p><p></p><p><b>
About you</b></p><ul><li>
Bachelor&rsquo;s with analytical background, preferably in a quantitative discipline Mathematics, Engineering, Economics, MIS, Statistics etc. (Master&rsquo;s degree or PhD will be a plus),</li>
Broad e<li>perience leading and delivering analytics use cases and products is a must</li>
Previous e<li>perience and proven knowledge of working in corresponding area is a plus.</li>
4+ years of relavant work e<li>perience</li>
E<li>cellent team member with an ability to clearly communicate at all levels of an organization in a collaborative and non-hierarchical environment</li>
E<li>cellent analytical skills and attention to details</li><li>
Desire to use modern technologies as a disruptive influence,</li><li>
Open-minded for new technologies.</li><li>
Strong verbal and written communication skills in English and Turkish</li></ul><p></p><p><b>
How to Succeed</b></p><ul><li>
Manage the entire analytics product development in prioritised area(s) in RBA &ndash; from outlining the type of solution through implementation, interpretation of results and transferring capabilities to business units, understanding and enthusiasm for technology, advanced analytics and data science methods</li>
Product discovery: identify (data) problems, prioritize idea backlog and design and eecute eperiments to determine what problems need solving, Potential to e<li>tend product area when further grow.</li><li>
Manage data-driven products so that they generate significant value for ING and its customers, create value propositions, vision and product strategy</li><li>
Good understanding of innovation and product management methodologies such as Lean, Agile and Design Thinking, ability to develop structured product concepts from abstract ideas and lead prototyping</li>
Effective Communication: Work with a squad of Data Scientists and Engineers to discover the potential of a product idea, the user problem and validate and prototype Demonstrate thought leadership internally and e<li>ternally</li><li>
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors</li>
Fle<li>ibility &amp; Adaptability: Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed</li><li>
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations</li><li>
Analytical Thinking: Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of diverse problems and create alternative solutions that resolve the problems in the best interest of the business</li></ul><p></p><p><b>
What We Offer at ING Hubs Turkiye</b></p><p></p><p>
At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your eperience is rewarding. Here&rsquo;s what you can epect when you join our organization:</p><p></p><p><b>
Be Yourself, Be an ING'er</b></p><p></p><ul><li><b>
Dynamic Environment:</b>Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.</li><li><b>
Innovation Culture:</b>Share your innovative ideas while eploring PACE methodology with us.</li><li><b>
Global Eposure:</b>Participate in global projects and epand your career opportunities.</li><li><b>
Communication &amp; Celebrations:</b>Enjoy various communication activities and celebrations that promote a friendly work environment.</li><li><b>
Health Care:</b>Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.</li><li><b>
Private Pension Plan:</b>Secure your future dreams with our private pension plan.</li></ul><p></p><div>
If you want to do your thing and eplore the life while working don&rsquo;t miss this opportunity!</div></div></div><p></p><div><ul><div><br>
</div><div></div><div>
</div></ul></div></div><div><div><div><div><div>Your place of work</div>
<div><div><b>Eplore the area</b></div><b>
</b></div></div></div><div><p>Questions? Just ask<br>
ING Recruitment team</p><p></p><div><br>
</div></div></div></div></div></div><div><div><div><div>Bij ING willen we het beste uit mensen halen. Daarom hebben we een inclusieve cultuur waarin iedereen de kans krijgt om te groeien en een verschil te maken voor onze klanten en de samenleving. Diversiteit, gelijkheid en inclusie staan bij ons altijd voorop. We behan iedereen eerlijk, ongeacht leeftijd, geslacht, genderidentiteit, culturele achtergrond, ervaring, geloof, ras, etniciteit, beperking, gezinssituatie, seksuele geaardheid, sociale afkomst of wat dan ook. Heb je hulp nodig of kunnen we iets voor je doen tijdens je sollicitatie of gesprek? Neem dan contact op met de recruiter die bij de vacature vermeld staat. We werken graag samen met jou om het proces eerlijk en toegankelijk te maken. Lees hier meer over hoe wij staan voor diversiteit, inclusie en erbij horen.</div></div></div></div></div>

Product Manager (Consumer Lending Analytics)

OneIngage

<div>
 <p>
  <strong>
   Job Description &amp; Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Develop and manage data strategies that support the business goals of the agency and its client brands,
  </li>
  <li>
   Ensure integration of data from multiple sources (digital media, CRM, campaign performance, social media, sales, etc.),
  </li>
  <li>
   Design and manage data visualization, reporting, and dashboard processes (e.g., Looker),
  </li>
  <li>
   Generate insights on campaign performance, customer behavior, and market trends,
  </li>
  <li>
   Collaborate with relevant teams (Account Management, Media Planning, Creative, Technology) to support data-driven decision-making,
  </li>
  <li>
   Ensure data security, accuracy, and accessibility,
  </li>
  <li>
   Lead and develop a team of data analysts and reporting specialists.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills &amp; Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Engineering, Statistics, Mathematics, Economics, or a related field,
  </li>
  <li>
   Minimum 5 years of experience in business intelligence/analytics, preferably within an agency or consultancy environment,
  </li>
  <li>
   Advanced proficiency in Looker or similar data visualization tools,
  </li>
  <li>
   Strong experience with SQL, Python, or R for data processing and analysis,
  </li>
  <li>
   Knowledge of big data sources and cloud-based solutions (Google Cloud, Google BigQuery),
  </li>
  <li>
   Strong strategic thinking, problem-solving, and analytical skills,
  </li>
  <li>
   Proven leadership in team management, project planning, and communication,
  </li>
  <li>
   Innovative, detail-oriented, and results-driven working approach.
  </li>
 </ul>
</div>


Business Intelligence (BI) Manager

Daiichi Sankyo

<p></p><div><div><div><div><div><div><div><div><p>We're looking for a Commercial Excellence Manager who needs to collaborate with cross-functional teams to manage segmentation, targeting, and data architecture processes. The incumbent delivers data intelligence through advanced reporting and lead global CRM projects adapted to local needs. Additionally, s/he designs and monitors field force incentive plans and performance, collaborates with global ComEx Teams to drive the local needs.</p><br>
<p></p>
<p><b>
Key Responsibilities</b></p><br>
<p></p>
<ul>
<li>The Commercial Excellence Manager acts as a business partner for the Country Manager and the other members of the Commercial LT.</li>
<li>He/she is responsible for different Commercial Excellence missions and tasks such as business and competitive intelligence, performance management, targeting &amp; segmentation, business dialogues.</li>
<li>The Commercial Excellence Manager is more specifically responsible for the implementation and the maintenance of the CRM system (Omnipresence &ndash; Microsoft Dynamics) and its correlated analytical tool with the purpose of enhancing its functionalities in order to support the Customer Facing Roles in the management of their stakeholders.</li>
<li>He/she improves the associated processes within DSTR. The Commercial Excellence Manager also supports his/her business partners in other specific projects and tasks such as forecasting, objectives setting &amp; incentive schemes, supply chain, market research and brand planning.</li>
<li>Provides partnership with our commercial and medical teams to truly understand our customers, and proactively respond to their needs, ensuring we internally adapt to reflect the changing environment, enabling us to optimally achieve our business objectives</li>
<li>Keeps abreast of changes in the healthcare environment and pro-actively addresses resulting requirements for our operating model, if required</li>
<li>Ensures market insights are delivered to the Brand Teams, ensuring challenge and dialogue at all times</li>
<li>Establishes best in class management tools and balanced scorecards to better inform business reviews and create a robust platform for business review cycles</li>
<li>Defines and exploits an agreed customer relationship management strategy and subsequent selection and alignment of tools (CRM, CLM, KOL databases,..) to ensure the optimal platform for our current and future product portfolio. Ensures that platforms, processes and trainings lead and enable the organization towards a 360&deg; view of our customers, connecting multiple channels as well as various customer facing roles.</li>
<li>Reflect the overall market and behavioral trends in customer preferences.</li>
<li>Develops Sales Force Allocation scenarios to support both the Budget and the Strategic Planning processes together with the Country Manager and the Head of Sales.</li>
<li>Leads the company sales forecasting process.</li>
<li>Designs and develops the CFR incentive scheme and relevant metrics together with the Country Manager and Head of Sales to drive best in class performance across the regional teams and a culture of continues improvement</li>
<li>Leads and coordinates the processes of Sales Force geographical reorganization, targeting, segmentation and profiling of customers</li>
<li>Manages the Commercial Excellence budget and acts as primary contact for external vendors on Commercial Excellence related activities &amp; projects</li>
<li>Prepares, executes and monitors budget and forecast the Commercial Excellence activities and projects</li>
<li>Effectively engages with external vendors to design cost-effective processes and tools to achieve expected results and outcomes</li>
<li>Monitor the development of the service offering in the healthcare industry and identify business opportunities relevant to our current and future portfolio</li>
<li>Maintains and develops the CRM system (Omnipresence &ndash; Microsoft Dynamics) in the affiliate and its correlated analytical tool with the purpose of enhancing its functionalities in order to support the Customer Facing Roles in the management of their stakeholders</li>
<li>Ensures alignment with regards to all functional CRM support topics such as change management process,data loading, and its release management</li>
<li>Collects, defines and follows up on accurate definitions of existing and new system change requests/business requirements (via change management process).
</li><li>Is able to perform an end to end analysis and impact analysis of the request &amp; ensure detailed documentation to enable approval by HQ CRM team and business processowner(s).</li>
<li>Is responsible for internal release communication with local business teams.
</li><li>Manage local priorities and expectations (internally and with 3rd partner).</li>
<li>Ensures test support where needed for testing of business requirements and changes. Check and identify if technical requirements are met from the system provider and HQ configuration team.</li>
<li>Has knowledge and understanding of the local business processes and specialties that are being supported bythe IMS CRM software. Masters entire processes and workflows. Local solution consultancy for business teams.</li>
<li>Takes ownership of and leads selected work streams within the CRM system hosting and administration, forexample conduct training for specific end-users and reach out to local and regional counterparts</li>
<li>Monitors the processes related to the CRM tool (Omnipresence &ndash; Microsoft Dynamics). Monitors data quality entered into the system.</li>
<li>Defines the data model to be build and maintain in the related program. Ensures that all data within the data model is appropriately updated.</li>
<li>Develops and updates dashboards so that all stakeholders can access to the relevant information in an efficient and timely manner</li></ul><br>
<p></p>
<p><b>
Minimum Requirements</b></p><br>
<p></p>
<ul>
<li>Bachelor&rsquo;s degree in Engineering, Business Administration, Marketing, Economics</li>
<li>At least 2+ years of experience in the Power BI platform</li>
<li>Experience supporting and working with cross-functional teams in a dynamic environment.</li>
<li>Proficiency in English, both spoken and written.</li>
<li>Strong analytical and strategic thinking, Pro-active and results-driven</li>
<li>Adapt to agile ways of working approach</li>
<li>Exceptional ability to design and create data visualizations and deliver insight to the business.</li>
<li>Strong analytic skills related to working with unstructured datasets.</li>
<li>Skilled in process design and development</li>
<li>Strong organization and project management skills; ensure accurate planning, follow-up and progress of actions; correct and timely identification of stakeholders</li>
<li>Team player with hands-on approach in supporting co-workers</li>
<li>Ability to capture the business needs and visualize them in a structured manner; as well as the courage to challenge these needs with the purpose of enhancing efficiency and effectiveness</li>
</ul></div></div></div></div><div><div><div>Apply now</div></div></div></div></div></div></div><div></div>

TR-Commercial Excellence Manager

Doğadan

<div>
 <p>
  We&rsquo;re looking for a "
  <strong>
   Strategic Insights and Analytics (SIA) &amp; Revenue Growth Manager (RGM)
  </strong>
  " for our growing organization in Do&gbreve;adan, affiliate of The Coca Cola Company. Please do not hesitate to contact us to apply if you believe this is your chance to build your career:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job Description
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Lead and conduct market performance analysis to evaluate category, company, and brand performance using advanced data tools.
  </li>
  <li>
   Design and manage consumer research initiatives (qualitative &amp; quantitative) to understand behavior, preferences, and trends.
  </li>
  <li>
   Monitor global and local beverage trends, anticipate shifts, and translate insights into actionable strategies.
  </li>
  <li>
   Develop pricing, promotion, and pack strategies aligned with company targets and channel dynamics.
  </li>
  <li>
   Evaluate elasticity, price-pack performance, and promotional effectiveness to maximize revenue growth.
  </li>
  <li>
   Identify and implement new tools, platforms, and methodologies to enhance insight capabilities.
  </li>
  <li>
   Collaborate with cross-functional teams (Marketing, Sales, Finance) to embed insights into strategic planning and execution.
  </li>
  <li>
   Provide predictive analytics and scenario planning to support decision-making and risk mitigation.
  </li>
 </ul>
 <p>
 </p>
 <p>
  <strong>
   <u>
    Qualifications
   </u>
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    4+ years&rsquo;
   </strong>
   experience in Strategic Insights, Revenue Growth Management, or related fields.
  </li>
  <li>
   Strong analytical and strategic thinking skills; experience with market data platforms.
  </li>
  <li>
   Proven ability to develop insights-driven strategies and manage complex projects.
  </li>
  <li>
   Solid understanding of pricing, promotion, and revenue optimization principles.
  </li>
  <li>
   Ability to lead cross-functional projects and work effectively in a fast-paced environment.
  </li>
  <li>
   Excellent communication skills in English; proficiency in MS Office and analytics tools.
  </li>
 </ul>
 <p>
 </p>
</div>


Strategic Insights and Analytics & Revenue Growth Manager

MAD Parfumeur

<div>
 <p>
  <strong>
   About Us
  </strong>
 </p>
 <p>
  Mad Parfumeur is one of the leading players in the Turkish perfume and cosmetics industry. We are currently seeking an experienced
  <strong>
   Customer Experience (CRM) Manager
  </strong>
  to join our dynamic team in Istanbul. This position will oversee the full spectrum of customer experience management, covering both physical stores and digital sales channels (D2C). Under the umbrella of Customer Experience (CRM), this role will lead three core areas&mdash;Customer Service &amp; Notification Management (CMS), Loyalty &amp; Communication Programs, and Data Analytics &amp; Insights&mdash;to enhance customer engagement, loyalty, and satisfaction through data-driven strategies and seamless omnichannel operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Customer Service &amp; Notification Management (CMS)
  </strong>
 </p>
 <p>
  &bull; Lead the establishment, development, and operation of the customer feedback and notification management system
 </p>
 <p>
  &bull; Monitor and report customer satisfaction through CMS tools and dashboards
 </p>
 <p>
  &bull; Design, conduct, and analyze NPS and customer satisfaction surveys
 </p>
 <p>
  &bull; Manage customer feedback from all touchpoints, ensuring timely resolution and reporting of recurring issues
 </p>
 <p>
  &bull; Collaborate with internal teams to turn feedback into actionable service improvement initiatives
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Loyalty &amp; Communication Programs (CRM)
  </strong>
 </p>
 <p>
  &bull; Develop and manage the company&rsquo;s customer loyalty platform and engagement strategies
 </p>
 <p>
  &bull; Create dynamic customer segmentation models and track behavioural insights
 </p>
 <p>
  &bull; Design and execute micro-targeted campaigns to increase customer retention, frequency, and basket size
 </p>
 <p>
  &bull; Manage content creation and distribution across channels (email, SMS, push notifications, etc.)
 </p>
 <p>
  &bull; Work closely with Sales, Marketing, and E-Commerce teams to continuously improve the customer journey
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Data Analytics &amp; Insights (CDP / Analytics)
  </strong>
 </p>
 <p>
  &bull; Lead the setup, enhancement, and management of the Customer Data Platform (CDP)
 </p>
 <p>
  &bull; Ensure accuracy, security, and usability of customer data for strategic decision-making
 </p>
 <p>
  &bull; Analyze customer behaviours, identify growth opportunities, and provide actionable insights
 </p>
 <p>
  &bull; Create regular analytical reports and dashboards to track key CRM and experience metrics
 </p>
 <p>
  &bull; Partner with cross-functional teams to develop predictive models and customer-centric business cases
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  &bull; Bachelor&rsquo;s degree in business administration, Marketing, Statistics, Industrial Engineering, or a related field
 </p>
 <p>
  &bull; Minimum 5 years of experience in customer loyalty, CRM, or customer experience management, preferably in the retail industry
 </p>
 <p>
  &bull; Minimum 3 years of experience in customer feedback or notification systems (in-house or outsourced)
 </p>
 <p>
  &bull; Strong command of data analysis, segmentation, and reporting
 </p>
 <p>
  &bull; Hands-on experience with CDP/CRM and campaign management tools (preferably MS Dynamics, Nebim V3, SAP ERP)
 </p>
 <p>
  &bull; Experience in e-commerce or retail operations preferred
 </p>
 <p>
  &bull; Strategic mindset with strong planning, communication, and leadership skills
 </p>
 <p>
  &bull; Fluent in English
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <p>
  At Mad Parfumeur, you will play a leading role in shaping the brand&rsquo;s customer experience strategy by combining technology, insight, and creativity. You will lead cross-functional initiatives that bridge data analytics, personalized communication, and service excellence&mdash;ensuring that every interaction strengthens our connection with customers and drives sustainable growth.
 </p>
</div>


Customer Experience (CRM) Manager

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