data & ai solutions specialist Jobs in Istanbul

data & ai solutions specialist

data analyst

data engineer

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analytics manager

data analytics manager

<div>
 
 
 Shape the Future with Data!
 
 
 
 
 
 
 Are you ready to make a real impact on customer journeys at TEB BNP Paribas? We are seeking a highly skilled
 
 CRM &amp; Data Analytics Manager
 
 to join our team. As
 
 data scientists
 
 our aim is to elevate customer success, and we are deeply committed to customer satisfaction.
 
 
 
 
 
 
 Role Overview:
 
 
 
 
 
 
 This role focuses on leveraging data analytics and models to drive sustainable improvements in customer journeys. You analyze customer data to propose and implement strategies that enhance customer satisfaction. Providing actionable insights to sales, marketing, digital, and customer service teams is crucial, and enabling them to make data-driven decisions and optimize performance
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Utilize data analytics to improve customer journeys and satisfaction
 </li>
 <li>
 Analyze customer feedback and interaction data
 </li>
 <li>
 Develop and implement strategies to enhance customer experiences
 </li>
 <li>
 Provide insights to various teams to support data-driven decision-making
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Statistics, Mathematics, Computer Science, or a related field
 </li>
 <li>
 
 
 Minimum of 4 years of experience in data analysis, reporting, and data visualization
 
 
 </li>
 <li>
 Proficiency in SAS, SQL, Python, or R for data analysis
 </li>
 <li>
 Strong ability to analyze complex data
 </li>
 </ul>
 
 
 
 
 Join us at TEB BNP Paribas and shape the future of customer experiences with data!
 
</div>

CRM & Data Analytics Manager

<div>
 
 📣We are looking for a
 
 Business Intelligence (BI) Manager
 
 to join our Product &amp; Analytics team to continuously improve operational processes, increase efficiency, and implement new opportunities that support our business goals!
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Lead, mentor, and grow a team of BI analysts, ensuring delivery of accurate, actionable insights.
 </li>
 <li>
 This role will be responsible for establishing the company&rsquo;s data policy and managing all Business Intelligence (BI) processes across the organization
 </li>
 <li>
 Collaborate feed all the company's reporting, work in collaboration with all departments and provide all the company's data needs.
 </li>
 <li>
 Design, develop, and maintain scalable dashboards and reports to track key business metrics (conversion, retention, revenue, etc.).
 </li>
 <li>
 Ensure BI solutions support data-driven decision-making across all functions of the e-commerce business.
 </li>
 <li>
 Partner with data engineering to maintain robust and reliable data pipelines.
 </li>
 <li>
 Promote BI best practices, including data quality, governance, and visualization standards.
 </li>
 </ul>
 
 
 
 
 
 Who You Are
 
 
 <ul>
 <li>
 8+ years of experience in business intelligence, analytics, or data reporting roles, with at least 3 years managing a team.
 </li>
 <li>
 Proficient in SQL, data visualization tools (Tableau, Power BI, Looker), and Excel.
 </li>
 <li>
 Strong track record in e-commerce, retail, or digital consumer businesses.
 </li>
 <li>
 Skilled at transforming complex data into actionable insights for business stakeholders.
 </li>
 <li>
 Strategic thinker who can align BI initiatives with business goals.
 </li>
 <li>
 Excellent communicator, able to present data clearly and impactfully.
 </li>
 <li>
 Passionate about mentoring a high-performing team and fostering a data-driven culture.
 </li>
 <li>
 Experience in predictive modeling, advanced analytics, or marketing/operational dashboards.
 </li>
 <li>
 Professional competence in English language.
 </li>
 </ul>
 
 
 
 
 As n11.com, we care about your Personal Data Security. Please find the Personal Data Protection Information Notice from the link below.
 
 
 
 
 
 
 https://n11scdn1.akamaized.net/custom/aydinlatma-metni/People-Aydinlatma-Metni.pdf
 
 
</div>

Business Intelligence Manager

ING Hubs Türkiye

<div>
 
 
 About ING Hubs
 
 
 
 Following ING&rsquo;s strategic ambition to deliver a superior experience to its customers worldwide, the hubs network contributes to fostering efficiency and digitalization across ING. Providing concentrated expertise along with scalable and sustainable solutions, the hubs focus on straight-through processing, delivering automated services like software development, data management and retail operations.
 
 
 
 
 
 𝑃𝑟𝑒𝑠𝑒𝑛𝑡 𝑖𝑛 𝑃𝑜𝑙𝑎𝑛𝑑, 𝑅𝑜𝑚𝑎𝑛𝑖𝑎, 𝑆𝑙𝑜𝑣𝑎𝑘𝑖𝑎, 𝑡&planckh;𝑒 𝑃&planckh;𝑖𝑙𝑖𝑝𝑝𝑖𝑛𝑒𝑠 𝑎𝑛𝑑 𝑇𝑢𝑟𝑘𝑖𝑦𝑒, 𝐼𝑁𝐺 𝐻𝑢𝑏𝑠 𝑒𝑚𝑝𝑙𝑜𝑦 𝑚𝑜𝑟𝑒 𝑡&planckh;𝑎𝑛 11,000 𝑝𝑟𝑜𝑓𝑒𝑠𝑠𝑖𝑜𝑛𝑎𝑙𝑠 𝑖𝑛 𝑑𝑜𝑚𝑎𝑖𝑛𝑠 𝑠𝑢𝑐&planckh; 𝑎𝑠 𝑠𝑜𝑓𝑡𝑤𝑎𝑟𝑒 𝑑𝑒𝑣𝑒𝑙𝑜𝑝𝑚𝑒𝑛𝑡, 𝑑𝑎𝑡𝑎 𝑚𝑎𝑛𝑎𝑔𝑒𝑚𝑒𝑛𝑡, 𝑜𝑝𝑒𝑟𝑎𝑡𝑖𝑜𝑛𝑠 𝑜𝑟 𝑛𝑜𝑛-𝑓𝑖𝑛𝑎𝑛𝑐𝑖𝑎𝑙 𝑟𝑖𝑠𝑘.
 
 
 
 
 
 ING Hubs Turkiye core capabilities, 𝐑𝐞𝐭𝐚𝐢𝐥 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡, have us looking for data experts, developers and other professionals to get onboard in our Istanbul office located in Technopark, Vadistanbul.
 
 
 
 
 
 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫 𝐈𝐍𝐆 𝐇𝐮𝐛𝐬 𝐓𝐮𝐫𝐤i𝐲𝐞
 
 
 ING Hubs Turkiye is looking for talents to join an international network of professionals. Building on an existing framework and shared mission, our up-and-coming team will bring its unique personality and skills set to provide borderless services with bank-wide capabilities.
 
 
 
 
 
 We value strong work ethics, knowledge sharing and flexibility in our way of working &ndash; it is both our promise to you and what we look for in new colleagues. Let&rsquo;s meet!
 
 
 
 
 
 
 ING Analytics
 
 
 
 ING Analytics is a new unit responsible for realizing this vision for ING, differentiating ING as a leader in data-driven organization, within the banking sector and beyond. The team consists of a number of Global Analytics Centre of Excellences around the bank&rsquo;s key capabilities (such as Customer Intelligence, Risk Management, Pricing, Financial Crime) as well as strong coordination areas around data management, technology, customer journey, UX, as well as external partnerships.
 
 
 
 
 
 
 Retail Banking Analytics
 
 
 
 Retail Banking Analytics (RBA) specialises in delivering Analytics and AI products and solutions across the ING retail business. We work together with all retail business units to deliver on the ING retail banking strategy. Projects span across personalisation and CI, mortgages, consumer finance, pricing, and business banking.
 
 
 
 
 
 
 
 The opportunity
 
 
 
 
 RBA in ING Analytics is looking for a Product Manager. As a Product Manager you will originate and build data-driven algorithmic products in customer intelligence area. This is an entrepreneurial and global role in an innovative international team.
 
 
 
 
 
 
 
 About you
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s with analytical background, preferably in a quantitative discipline Mathematics, Engineering, Economics, MIS, Statistics etc. (Master&rsquo;s degree or PhD will be a plus),
 </li>
 <li>
 Broad experience leading and delivering analytics use cases and products is a
 
 must
 
 </li>
 <li>
 Previous experience and proven knowledge of working in corresponding area is a plus.
 </li>
 <li>
 4+ years of relavant work experience
 </li>
 <li>
 Excellent team member with an ability to clearly communicate at all levels of an organization in a collaborative and non-hierarchical environment
 </li>
 <li>
 Excellent analytical skills and attention to details
 </li>
 <li>
 Desire to use modern technologies as a disruptive influence,
 </li>
 <li>
 Open-minded for new technologies.
 </li>
 <li>
 Strong verbal and written communication skills in English and Turkish
 </li>
 </ul>
 
 
 
 
 
 
 How to Succeed
 
 
 
 <ul>
 <li>
 Manage the entire analytics product development in prioritised area(s) in RBA &ndash; from outlining the type of solution through implementation, interpretation of results and transferring capabilities to business units, understanding and enthusiasm for technology, advanced analytics and data science methods
 </li>
 <li>
 Product discovery: identify (data) problems, prioritize idea backlog and design and execute experiments to determine what problems need solving, Potential to extend product area when further grow.
 </li>
 <li>
 Manage data-driven products so that they generate significant value for ING and its customers, create value propositions, vision and product strategy
 </li>
 <li>
 Good understanding of innovation and product management methodologies such as Lean, Agile and Design Thinking, ability to develop structured product concepts from abstract ideas and lead prototyping
 </li>
 <li>
 Effective Communication: Work with a squad of Data Scientists and Engineers to discover the potential of a product idea, the user problem and validate and prototype Demonstrate thought leadership internally and externally
 </li>
 <li>
 Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
 </li>
 <li>
 Flexibility &amp; Adaptability: Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed
 </li>
 <li>
 Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations
 </li>
 <li>
 Analytical Thinking: Knowledge of techniques and tools that promote effective analysis and the ability to determine the root cause of diverse problems and create alternative solutions that resolve the problems in the best interest of the business
 </li>
 </ul>
 
 
 
 
 
 What We Offer at ING Hubs Turkiye
 
 
 
 
 
 
 At ING Hubs Turkiye, we believe that your work should be fulfilling in every way. We pay attention to even the smallest details to ensure that your experience is rewarding. Here&rsquo;s what you can expect when you join our organization:
 
 
 
 
 
 
 Be Yourself, Be an ING'er
 
 
 
 
 
 <ul>
 <li>
 
 Dynamic Environment:
 
 Work in an informal, vibrant atmosphere with innovative colleagues supporting your endeavors.
 </li>
 <li>
 
 Innovation Culture:
 
 Share your innovative ideas while exploring PACE methodology with us.
 </li>
 <li>
 
 Global Exposure:
 
 Participate in global projects and expand your career opportunities.
 </li>
 <li>
 
 Communication &amp; Celebrations:
 
 Enjoy various communication activities and celebrations that promote a friendly work environment.
 </li>
 <li>
 
 Health Care:
 
 Your health matters; we offer a comprehensive health insurance package for you and your loved ones, including spouse and children.
 </li>
 <li>
 
 Private Pension Plan:
 
 Secure your future dreams with our private pension plan.
 </li>
 </ul>
 
 
 
 
 
 If you want to do your thing and explore the life while working don&rsquo;t miss this opportunity!
 
 
</div>

Product Manager (Analytics)

Hipodrom.com

<div>
 
 Hipodrom.com, with the agreement made by Hipodrom &Scedil;ans Oyunlar&inodot; Anonim &Scedil;irketi with the Turkish Jockey Club Association (TJK); has become the official virtual dealer for betting games on mutual and fixed odds races.
 
 
 Both the website and mobile applications of Hipodrom.com allow betting on all races.
 
 
 
 
 
 We&rsquo;re looking for a
 
 CRM &amp; Growth Manager
 
 who will own the entire customer lifecycle &mdash; from acquisition to retention &mdash; and design data-driven strategies that drive engagement, loyalty, and sustainable growth.
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Business, or a related field from a reputable university.
 </li>
 <li>
 5+ years of proven experience in CRM, Growth, or Data Analytics &mdash; ideally in Betting, E-commerce, Fintech, iGaming, or Gaming industries,
 </li>
 <li>
 Strong leadership and people management background,
 </li>
 <li>
 Deeply analytical mindset and strategic problem-solving skills,
 </li>
 <li>
 Comfortable thriving in fast-paced, high-growth environments,
 </li>
 <li>
 Proficient in MS Office; knowledge of SQL is a strong plus,
 </li>
 <li>
 Open-minded, data-driven, and growth-obsessed &mdash; you see the story behind the numbers.
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Lead cross-functional teams including CRM, Data Analytics, and Call Center operations,
 </li>
 <li>
 Manage data and analytics teams to build a robust infrastructure for dashboards, reporting, and actionable insights,
 </li>
 <li>
 Drive strategic decision-making by applying advanced analytics and statistical methods to large datasets,
 </li>
 <li>
 Develop and manage segmentation strategies (behavioral, monetary, etc.) to create targeted communications and relevant offers,
 </li>
 <li>
 Plan and optimize all lifecycle campaigns including cross-sell, up-sell, retention, pre-churn, and churn strategies,
 </li>
 <li>
 Oversee all internal communication channels (SMS, push notifications, in-app messages, pop-ups, etc.) to engage and activate existing users,
 </li>
 <li>
 Collaborate with Product, Marketing, and Tech Teams to enhance user engagement and conversion metrics.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Hybrid working model.
 </li>
 <li>
 Opportunity to work with a passionate and talented team in a unique industry.
 </li>
 <li>
 Career growth opportunities within a fast-growing company.
 </li>
 </ul>
 
 
 
 
 Customer Focus Result Oriented Communication and Collaboration Success Together and Teamwork Wellbeing &amp; Innovation &amp; Change Strategic Thinking Developing and Inspiring
 
 
 
 
 
 
 Linkedin &uuml;zerinden elektronik olarak iletece&gbreve;iniz ki&scedil;isel bilgileriniz, Hipodrom.com b&uuml;nyesinde olu&scedil;acak mevcut ve gelecek i&scedil;e al&inodot;m ihtiya&ccedil;lar&inodot; do&gbreve;rultusunda istihdam olanaklar&inodot;n&inodot;n de&gbreve;erlendirilmesi amac&inodot;yla 7 Nisan 2016 tarihli Resmi Gazete&rsquo;de yay&inodot;mlanan 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu kapsam&inodot;nda veri sorumlusu olarak taraf&inodot;m&inodot;zca i&scedil;lenecek ve veri taban&inodot;m&inodot;zda gizlilik i&ccedil;erisinde saklanacakt&inodot;r. Detayl&inodot; bilgiye internet sitemizde
 
 (https://www.hipodrom.com/aday-aydinlatma-metni)
 
 Ayd&inodot;nlatma Metni i&ccedil;erisindeki &ldquo;&Ccedil;al&inodot;&scedil;an Adaylar&inodot;&rdquo; alt ba&scedil;l&inodot;&gbreve;&inodot;ndan ula&scedil;abilirsiniz.
 
 
</div>

CRM & Growth Manager

OneIngage

<div>
 
 
 Job Description &amp; Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Develop and manage data strategies that support the business goals of the agency and its client brands,
 </li>
 <li>
 Ensure integration of data from multiple sources (digital media, CRM, campaign performance, social media, sales, etc.),
 </li>
 <li>
 Design and manage data visualization, reporting, and dashboard processes (e.g., Looker),
 </li>
 <li>
 Generate insights on campaign performance, customer behavior, and market trends,
 </li>
 <li>
 Collaborate with relevant teams (Account Management, Media Planning, Creative, Technology) to support data-driven decision-making,
 </li>
 <li>
 Ensure data security, accuracy, and accessibility,
 </li>
 <li>
 Lead and develop a team of data analysts and reporting specialists.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Statistics, Mathematics, Economics, or a related field,
 </li>
 <li>
 Minimum 5 years of experience in business intelligence/analytics, preferably within an agency or consultancy environment,
 </li>
 <li>
 Advanced proficiency in Looker or similar data visualization tools,
 </li>
 <li>
 Strong experience with SQL, Python, or R for data processing and analysis,
 </li>
 <li>
 Knowledge of big data sources and cloud-based solutions (Google Cloud, Google BigQuery),
 </li>
 <li>
 Strong strategic thinking, problem-solving, and analytical skills,
 </li>
 <li>
 Proven leadership in team management, project planning, and communication,
 </li>
 <li>
 Innovative, detail-oriented, and results-driven working approach.
 </li>
 </ul>
</div>

Business Intelligence (BI) Manager

Watsons Turkey

<div>
 
 Watsons Turkey is a part of AS Watson Group, the world's largest international health and beauty retailer, operating over 17,000 stores under 12 retail brands across 31 markets with more than 130,000 employees. As of the 2024 fiscal year, AS Watson Group recorded a revenue of 24 billion USD and serves over 6 billion customers annually through its O+O (Offline plus Online) platforms, offering a technology-enabled retail experience. As the leading O+O health and beauty retailer in Asia, Watsons operates 8,000 stores and over 1,500 pharmacies across 16 markets in Asia, Europe, and the Middle East.
 
 
 
 
 
 Watsons Turkey is one of the leading beauty and personal care retailers in Turkey, with more than 450 stores in 66 cities and over 3,500 employees. It aims to make a positive difference in customers&rsquo; lives through its products and services.
 
 
 
 
 
 Watsons is Asia&rsquo;s No.1 Personal Care and Beauty Retailer.*Based on the results of the "Top 50 Customer Experience Brands" survey conducted by Campaign Asia with 9,000 participants across six Asian countries.
 
 
 
 
 
 
 * The data you share is protected and processed within the scope of the Personal Data Protection Law No. 6698 ("KVKK"). For detailed information, you can visit https://www.watsons.com.tr/calisan-adayi-aydinlatma-metni.
 
 
 
 
 * 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu ("KVKK") kapsam&inodot;nda payla&scedil;m&inodot;&scedil; oldu&gbreve;unuz veriler korunmakta ve i&scedil;lenmektedir. Ayr&inodot;nt&inodot;l&inodot; bilgi i&ccedil;in https://www.watsons.com.tr/calisan-adayi-aydinlatma-metni adresini ziyaret edebilirsiniz.
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 University degree; MBA, Mathematics, Statistics, Industrial Engineering from reputable Universities is preferred,
 </li>
 <li>
 10 years of customer growth, CRM campaign strategy and data analytics experience,
 </li>
 <li>
 Experience in analyzing data and building insights &amp; stories from data,
 </li>
 <li>
 Understanding of business intelligence, data management technologies and predictive models,
 </li>
 <li>
 Strong SQL, Microsoft Excel and PowerPoint skills, experience on data visualization tools; Tableau, Power BI is a plus,
 </li>
 <li>
 Excellent command of written and spoken English,
 </li>
 <li>
 Team work orientation and skilled in working with cross-functions.
 </li>
 <li>
 Strong planning with strong communication and interpersonal skills
 </li>
 <li>
 A self-motivated, flexible, quick learning, high achieving, &ldquo;can do&rdquo; mentality; High drive and results oriented spirit.
 </li>
 </ul>
 
 
 
 
 
 Job Description:
 
 
 
 
 
 <ul>
 <li>
 Develop comprehensive CRM campaign strategies and improve annual CRM plan aligned with business objectives.
 </li>
 <li>
 Analyze big data and generate customer insights to drive business growth and customer engagement.
 </li>
 <li>
 Work closely with internal units to produce more efficient and effective strategic decisions by the help of customer analytics and growth.
 </li>
 <li>
 Understand customer profiles and consumption behaviors to increase customer loyalty.
 </li>
 <li>
 Follow up CRM KPIs and periodic reports; collaborate with internal units.
 </li>
 <li>
 Maintenance of CRM system and improve current processes of loyalty program for better customer experience,
 </li>
 <li>
 Build up 3rd party partnerships for cross-campaigns
 </li>
 <li>
 Direct reporting to Head of CRM.
 </li>
 </ul>
 
 
</div>

CRM Analytics and Campaign Manager

MAD Parfumeur

<div>
 
 
 About Us
 
 
 
 Mad Parfumeur is one of the leading players in the Turkish perfume and cosmetics industry. We are currently seeking an experienced
 
 Customer Experience (CRM) Manager
 
 to join our dynamic team in Istanbul. This position will oversee the full spectrum of customer experience management, covering both physical stores and digital sales channels (D2C). Under the umbrella of Customer Experience (CRM), this role will lead three core areas&mdash;Customer Service &amp; Notification Management (CMS), Loyalty &amp; Communication Programs, and Data Analytics &amp; Insights&mdash;to enhance customer engagement, loyalty, and satisfaction through data-driven strategies and seamless omnichannel operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Service &amp; Notification Management (CMS)
 
 
 
 &bull; Lead the establishment, development, and operation of the customer feedback and notification management system
 
 
 &bull; Monitor and report customer satisfaction through CMS tools and dashboards
 
 
 &bull; Design, conduct, and analyze NPS and customer satisfaction surveys
 
 
 &bull; Manage customer feedback from all touchpoints, ensuring timely resolution and reporting of recurring issues
 
 
 &bull; Collaborate with internal teams to turn feedback into actionable service improvement initiatives
 
 
 
 
 
 
 Loyalty &amp; Communication Programs (CRM)
 
 
 
 &bull; Develop and manage the company&rsquo;s customer loyalty platform and engagement strategies
 
 
 &bull; Create dynamic customer segmentation models and track behavioural insights
 
 
 &bull; Design and execute micro-targeted campaigns to increase customer retention, frequency, and basket size
 
 
 &bull; Manage content creation and distribution across channels (email, SMS, push notifications, etc.)
 
 
 &bull; Work closely with Sales, Marketing, and E-Commerce teams to continuously improve the customer journey
 
 
 
 
 
 
 Data Analytics &amp; Insights (CDP / Analytics)
 
 
 
 &bull; Lead the setup, enhancement, and management of the Customer Data Platform (CDP)
 
 
 &bull; Ensure accuracy, security, and usability of customer data for strategic decision-making
 
 
 &bull; Analyze customer behaviours, identify growth opportunities, and provide actionable insights
 
 
 &bull; Create regular analytical reports and dashboards to track key CRM and experience metrics
 
 
 &bull; Partner with cross-functional teams to develop predictive models and customer-centric business cases
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in business administration, Marketing, Statistics, Industrial Engineering, or a related field
 
 
 &bull; Minimum 5 years of experience in customer loyalty, CRM, or customer experience management, preferably in the retail industry
 
 
 &bull; Minimum 3 years of experience in customer feedback or notification systems (in-house or outsourced)
 
 
 &bull; Strong command of data analysis, segmentation, and reporting
 
 
 &bull; Hands-on experience with CDP/CRM and campaign management tools (preferably MS Dynamics, Nebim V3, SAP ERP)
 
 
 &bull; Experience in e-commerce or retail operations preferred
 
 
 &bull; Strategic mindset with strong planning, communication, and leadership skills
 
 
 &bull; Fluent in English
 
 
 
 
 
 
 Why Join Us?
 
 
 
 At Mad Parfumeur, you will play a leading role in shaping the brand&rsquo;s customer experience strategy by combining technology, insight, and creativity. You will lead cross-functional initiatives that bridge data analytics, personalized communication, and service excellence&mdash;ensuring that every interaction strengthens our connection with customers and drives sustainable growth.
 
</div>

Customer Experience (CRM) Manager

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