network engineer

data operations & support engineer Jobs in Cairo

data operations & support engineer

hybrid cloud engineer

it specialist

assistant it manager

data center technician

Reboot Monkey

<div>
 
 About The Role
 
 
 
 Join our team as a
 
 Data Center Technician
 
 in
 
 Alexandria, Egypt
 
 . This is a freelance, on-site position where you'll support critical infrastructure at world-class data center facilities.
 
 
 
 Compensation &amp; Benefits
 
 
 
 
 E&pound;350,000-500,000/year
 
 (EGP annual)
 
 
 Comprehensive benefits package including:
 
 
 <ul>
 <li>
 Health, dental, and vision insurance
 </li>
 <li>
 Paid time off and holidays
 </li>
 <li>
 Professional development allowance
 </li>
 <li>
 Certification sponsorship
 
 
 
 </li>
 </ul>
 Work Schedule
 
 
 <ul>
 <li>
 Freelance permanent position
 </li>
 <li>
 Standard business hours with on-call rotation
 </li>
 <li>
 Shift differentials for nights/weekends when applicable
 
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 <ul>
 <li>
 Install, configure, and maintain server and network equipment
 </li>
 <li>
 Perform structured cabling (copper and fiber optic)
 </li>
 <li>
 Execute hardware deployments and decommissions
 </li>
 <li>
 Monitor environmental systems (power, cooling, security)
 </li>
 <li>
 Respond to incidents and perform troubleshooting
 </li>
 <li>
 Maintain accurate documentation and asset tracking
 </li>
 <li>
 Collaborate with engineering and operations teams
 </li>
 <li>
 Participate in capacity planning and upgrades
 </li>
 <li>
 3+ years data center operations experience
 </li>
 <li>
 Expert cabling skills (Cat6/6a, OM3/OM4/OS2 fiber)
 </li>
 <li>
 Strong troubleshooting and problem-solving abilities
 </li>
 <li>
 Experience with rack and stack operations
 </li>
 <li>
 Understanding of power distribution and UPS systems
 </li>
 <li>
 Excellent documentation and communication skills
 </li>
 <li>
 Ability to lift 50+ lbs and work in demanding environments
 </li>
 <li>
 Data center certifications (CDCP, CDCS, CDCE) - preferred
 </li>
 <li>
 Vendor certifications (Dell, HPE, Cisco) - preferred
 </li>
 <li>
 Network certifications (CCNA, JNCIA) - preferred
 </li>
 <li>
 Experience with DCIM platforms - preferred
 </li>
 <li>
 Knowledge of ITIL practices - preferred
 </li>
 </ul>
</div>

Data Center Technician - Egypt - Giza - On-site

Concentrix

<div>
 
 Job Title
 
 
 
 Consultant Global Analytic Insights
 
 
 
 Job Description
 
 
 
 We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
 
 
 The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
 
 
 The Concentrix Technical Products and Services (TPS) team is the driving force behind Concentrix&rsquo;s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
 
 
 Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as "World's Best Workplaces," &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.
 
 
 Join us and be part of this journey towards greater opportunities and brighter futures.
 
 
 The Consultant, CX Operations Insights will be instrumental in analyzing call center performance and customer satisfaction data to drive operational improvements. Reporting to the Senior Analytics Manager, you will evaluate processes impacting customer satisfaction scores and design projects to enhance these metrics. Your expertise will be vital in interpreting trends, identifying root causes, and supporting performance improvement initiatives.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Monitor customer satisfaction and key operational metrics to identify performance trends.
 </li>
 <li>
 Prepare and present monthly management reports summarizing findings.
 </li>
 <li>
 Analyze qualitative and quantitative data using tools like Microsoft Pivot tables and crosstabs.
 </li>
 <li>
 Collaborate with statisticians on main driver analyses and correlations between customer satisfaction and operational metrics.
 </li>
 <li>
 Lead cause analyses to uncover performance gaps through observations and interviews.
 </li>
 <li>
 Organize action planning sessions with Call Center Operations and partners.
 </li>
 <li>
 Develop recommendations for operational adjustments and assist in testing new processes.
 </li>
 <li>
 Work closely with operational units to implement action plans effectively.
 </li>
 <li>
 Produce regular project updates and track progress against action plans.
 </li>
 <li>
 Document insights, proposals, and outcomes for internal and client reviews.
 </li>
 <li>
 Engage with external clients to present findings and propose solutions.
 </li>
 <li>
 Identify potential issues impacting analysis and collaborate on contingency planning.
 </li>
 <li>
 Contribute to decisions on analytical design and deliverable timelines.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Analytics, Statistics, or a related field; Master&rsquo;s degree preferred.
 </li>
 <li>
 3-5 years of experience in data analysis or performance improvement, preferably in a call center environment.
 </li>
 <li>
 Proficiency in data analysis tools (e.g., Microsoft Excel, Pivot tables).
 </li>
 <li>
 Strong analytical skills with the ability to interpret complex data sets.
 </li>
 <li>
 Excellent verbal and written communication skills for diverse audiences.
 </li>
 <li>
 Proven ability to collaborate with cross-functional teams and external clients.
 </li>
 <li>
 Strong problem-solving skills with a proactive approach.
 </li>
 <li>
 Experience in project management, ensuring timely delivery of results.
 
 
 </li>
 </ul>
 
 Join our team and contribute to enhancing customer experience through data-driven insights and operational excellence!
 
</div>

Consultant Global Analytic Insights

<div>
 
 The Client Affairs Director is responsible for leading and managing all client-facing operations across the post-sales customer journey, including property handover, customer service operations, and call center management. This role ensures a seamless and positive customer experience from unit readiness through handover and ongoing client support.
 
 
 
 
 
 The Client Affairs Director plays a critical role in strengthening customer trust, enhancing brand reputation, and ensuring the successful delivery of projects from a client experience perspective. Real estate development experience is essential, while community management exposure is considered a strong advantage.
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 <ul>
 <li>
 Lead and manage the Client Affairs function, overseeing customer service, call center operations, and property handover activities to ensure a consistent and high-quality client experience.
 </li>
 <li>
 Develop and implement client service strategies, policies, and procedures to enhance customer satisfaction and strengthen long-term relationships with clients.
 </li>
 <li>
 Oversee the end-to-end handover process, ensuring proper coordination with Development, Construction, Finance, and Legal teams to deliver units to clients smoothly and in line with company standards.
 </li>
 <li>
 Ensure efficient management of customer inquiries, requests, complaints, and escalations across all service channels including call center, digital platforms, and customer service offices.
 </li>
 <li>
 Establish and monitor service level agreements (SLAs), quality standards, and operational procedures to maintain high performance in customer service and call center operations.
 </li>
 <li>
 Monitor client feedback, satisfaction surveys, and service performance data to identify improvement opportunities and enhance overall client experience.
 </li>
 <li>
 Coordinate with internal departments to resolve technical, contractual, or financial client issues and ensure timely resolution of client concerns.
 </li>
 <li>
 Develop reporting dashboards and performance metrics related to handover operations, customer satisfaction, service response times, and complaint resolution.
 </li>
 <li>
 Lead, mentor, and develop the Client Affairs team to ensure high performance, service excellence, and alignment with the company&rsquo;s customer experience strategy.
 </li>
 <li>
 Support the transition of clients from handover to community management or property management teams to ensure continuity of service and resident satisfaction.
 </li>
 </ul>
 
 
 
 
 Job Requirements:
 
 
 
 
 
 
 - Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Management, or a related field.
 </li>
 <li>
 Professional certifications in Customer Experience or Service Management are considered an advantage.
 </li>
 </ul>
 
 
 - Previous Experience:
 
 
 <ul>
 <li>
 Minimum 5 years in a leadership role in customer service, client relations, or customer experience within the real estate development sector.
 </li>
 <li>
 Proven experience managing property handover operations, customer service teams, and call center functions in real estate developers.
 </li>
 </ul>
 
 
 - Special requirements:
 
 
 <ul>
 <li>
 Community management or property management exposure is a plus.
 </li>
 <li>
 Strong knowledge of the real estate customer lifecycle including sales support, unit handover, and post-handover service.
 </li>
 <li>
 Strong problem-solving and conflict resolution capabilities with a customer-centric mindset.
 </li>
 <li>
 Ability to analyze customer feedback and operational data to drive service improvements.
 </li>
 </ul>
</div>

Client Affairs Director

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in more than 80 countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring an
 
 Engineering Manager as we expand the MAAS team.
 
 Our mission with MAAS ("Metal as a Service") is to provide the best solution for building and running private bare-metal infrastructure, putting a cloud-style on-demand API in front of physical server provisioning, network configuration, and storage. We're hiring engineering managers with experience in high-quality software development and high-performance team leadership who also have deep familiarity with Linux on physical servers, Linux storage and data center networking capabilities.
 
 
 The Canonical MAAS team is responsible for delivering our Metal As A Service (MAAS) hyperscale provisioning technology. Ubuntu strives to be the most scalable, cloud ready server distribution and MAAS is our platform to get Ubuntu on bare metal servers. MAAS is a rapidly evolving software stack written in Python and Go. Its components span the entire software stack: from low-level hardware detection and provisioning, to the upper level management web interface, API, and CLI. Our most effective engineers are fluent in all these layers, and able to anticipate the consequences of design and engineering choices elsewhere in a complex distributed system.
 
 
 Canonical is seeking passionate technical leaders who are eager to drive innovation in one of Canonical's flagship data center products. You will play a key role in reshaping the future of data center technology through open source management platforms. MAAS aims to revolutionize data center management at scale starting from day zero deployment to long term data center expansion and maintenance.
 
 
 Technical leadership experience and a background in software engineering are necessary prerequisites for this role. You will be expected to lead, challenge, and develop engineers, positively influence team and company culture, facilitate technical delivery, and guide strategy and execution. In addition to these responsibilities, you will be expected to collaborate across engineering. The MAAS team regularly interfaces with teams responsible for cloud-init, LXD, and our public cloud offerings.
 
 
 The successful candidate will have technical leadership attributes and can demonstrate the ability to solve challenging distributed systems problems.
 
 
 
 
 Location
 
 
 : This is a work-from-anywhere position available in EMEA or the Americas.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Leading a distributed team of engineers in your time zone (we organise engineering teams by Americas, EMEA etc)
 </li>
 <li>
 Talent development through coaching, mentoring, feedback and career planning
 </li>
 <li>
 Setting and managing expectations with other engineering teams, senior management, and external stakeholders
 </li>
 <li>
 Being an advocate of, and advancing, modern software development practices
 </li>
 <li>
 Participating in the engineering process through code and architectural review
 </li>
 <li>
 Engaging with broader teams at Canonical, the open source community and partners
 </li>
 <li>
 Travelling to internal and external global events for 4 to 6 weeks per year
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 Bachelor's degree (or equivalent) and a background in Computer Science
 </li>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 Proven experience delivering software using Python, Golang, or similar languages
 </li>
 <li>
 Experience with Linux system administration (Debian or Ubuntu preferred)
 </li>
 <li>
 Familiarity with modern Linux cloud computing technologies, including networking, storage, containers and K8S
 </li>
 <li>
 Technical aptitude for understanding complex distributed systems
 </li>
 <li>
 Professional written and spoken English with excellent presentation skills
 </li>
 <li>
 Experience with agile software development methodologies
 </li>
 <li>
 Ability to mentor, develop, and support team members
 </li>
 <li>
 Result-oriented, with a personal drive to meet commitments
 </li>
 <li>
 Ability to travel internationally twice a year for company events up to two weeks long
 
 
 </li>
 </ul>
 
 Nice-to-have skills
 
 
 
 <ul>
 <li>
 Typescript using modern web frameworks such as React, Angular, Svelte or Vue
 </li>
 <li>
 Data Center infrastructure management and design
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Engineering Manager, MAAS

Toyota Egypt Group

<div>
 
 
 Job Purpose:
 
 
 
 To act as the main point of contact between customers and the service center, ensuring an exceptional customer experience by accurately understanding service needs, raising repair orders, and coordinating with technical teams. This role is critical in delivering timely and high-quality service by efficiently managing customer expectations and vehicle flow through the service process.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Receive Customer cars for Service and Repair Jobs and raise repair orders on Dealer Management Systems.
 </li>
 <li>
 Technically competent to understand the customer needs and requirements and accordingly raise Service Orders.
 </li>
 <li>
 Filling customer data on the system using (Data Accuracy Rate).
 </li>
 <li>
 Promotion of Special Service Campaign.
 </li>
 <li>
 Able to provide detailed explanations on jobs to be carried out on vehicles.
 </li>
 <li>
 Provide a detailed explanation and technical justification for additional repairs with cost Estimate and obtain approval from customers.
 </li>
 <li>
 Ability to advise customers on the required vital jobs.
 </li>
 <li>
 Should have flair for Selling Value-added Services, Service Contracts, and accessories.
 </li>
 <li>
 Able to make every effort to resolve Customer Complaints and ensure the customer has a positive ownership experience.
 </li>
 <li>
 Regularly follow up with Workshop controller and technicians on his vehicles and update Customers regularly on the job progress and ensure delivery of the vehicle at the promised time.
 </li>
 <li>
 Raise special orders for parts not available and follow up and keep customers informed.
 </li>
 <li>
 Follow up payments of credit customers and ensure collection within a stipulated time.
 </li>
 <li>
 Conduct post-service follow-up to ensure customer satisfaction.
 </li>
 </ul>
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Automotive Engineering from a recognized institution.
 </li>
 <li>
 2&ndash;3 years of hands-on experience in a certified or authorized automotive service center.
 </li>
 <li>
 Strong verbal and written communication skills in English.
 </li>
 <li>
 Proficiency in basic computer applications and dealership management systems.
 </li>
 <li>
 Well-presented with a professional demeanor.
 </li>
 <li>
 Solid negotiation and interpersonal skills.
 </li>
 <li>
 Proven ability to upsell value-added services and handle customer concerns effectively.
 </li>
 </ul>
</div>

Service Advisor Engineer

Explore 686+ Data center technician in Cairo this March. Find roles across top companies and apply now to boost your career.

686 data center technician jobs In Cairo

Data Center Technician - Egypt - Alexandria - On-site

Data Center Technician - Egypt - Cairo - On-site

Data Center Technician - Egypt - Giza - On-site

Consultant Global Analytic Insights

Client Affairs Director

Engineering Manager, MAAS

Service Advisor Engineer