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delivery rider / takeaway staff required – fast food restaurant Jobs in Islamabad

driver/loader - drinking water delivery Jobs in Islamabad

driver/loader - drinking water delivery

fast food chef

delivery rider takeaway staff required fast food restaurant

Grand City

Job Title: Food &amp; Beverage (F&amp;B) SupervisorLocation: Islamabad (Le French Club, G-5)Job OverviewLe French Club is seeking an experienced and service-oriented Food &amp; Beverage (F&amp;B) Supervisor to oversee the daily operations of the restaurant, caf&eacute;, and beverage service. The ideal candidate will ensure exceptional guest experiences, supervise service staff, maintain quality standards, and support efficient day-to-day operations.Key Responsibilities<ul><li>Supervise the daily operations of the restaurant, caf&eacute;, and beverage service.</li><li>Lead, train, and motivate waiters, bartenders, hostesses, and other F&amp;B staff.</li><li>Prepare staff duty rosters and allocate daily responsibilities.</li><li>Ensure exceptional customer service and guest satisfaction at all times.</li><li>Monitor food and beverage quality, presentation, and service standards.</li><li>Coordinate with the kitchen and bar to ensure timely preparation and delivery of orders.</li><li>Handle guest complaints professionally and resolve service-related issues promptly.</li><li>Monitor staff grooming, hygiene, attendance, and overall performance.</li><li>Ensure compliance with food safety, hygiene, HACCP, and sanitation standards.</li><li>Conduct pre-shift briefings and communicate daily priorities to the team.</li><li>Monitor inventory levels and coordinate with procurement for timely replenishment of food, beverages, and service supplies.</li><li>Minimize wastage and control operational costs.</li><li>Supervise cash handling, billing, POS transactions, and daily sales reconciliation.</li><li>Prepare daily, weekly, and monthly operational and sales reports.</li><li>Assist in planning promotions, special events, and seasonal menus.</li><li>Ensure restaurant, bar, and dining areas remain clean, organized, and fully operational.</li><li>Coordinate with housekeeping, security, and other departments to ensure smooth operations.</li><li>Ensure compliance with company policies, SOPs, and hospitality standards.</li><li>Perform any other duties assigned by management.</li></ul>Requirements<ul><li>Minimum 3&ndash;5 years of experience in Food &amp; Beverage operations, with at least 2 years in a supervisory role.</li><li>Experience in a hotel, restaurant, club, resort, or hospitality environment is preferred.</li><li>Excellent English communication skills are mandatory.</li><li>Strong leadership, team management, and customer service skills.</li><li>Knowledge of restaurant operations, POS systems, inventory management, and food safety standards.</li><li>Ability to work under pressure and manage multiple tasks effectively.</li><li>Strong problem-solving and decision-making abilities.</li></ul>Qualifications<ul><li>Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Food Safety or HACCP certification will be an added advantage.</li></ul>Working Hours10 Hours per DayWorking DaysMonday to SaturdayJob LocationLe French Club Diplomatic Enclave, G-5, IslamabadWork Location: In person

Food & Beverage (F&B) Supervisor- Islamabad

Job Title: Pastry ChefLocation: Islamabad (Le French Club, G-5)Job OverviewLe French Club is looking for a talented and creative Pastry Chef to prepare high-quality desserts, pastries, cakes, breads, and baked goods. The ideal candidate should have experience in luxury hospitality, caf&eacute;s, hotels, or restaurants and possess a passion for creating visually appealing and delicious desserts while maintaining the highest standards of quality and hygiene.Key Responsibilities<ul><li>Prepare a wide variety of pastries, cakes, desserts, cookies, breads, tarts, and specialty baked goods.</li><li>Design and develop new dessert menus, seasonal offerings, and signature creations.</li><li>Ensure consistency in taste, quality, and presentation of all pastry products.</li><li>Decorate cakes and desserts according to customer requirements and company standards.</li><li>Prepare doughs, batters, creams, fillings, frostings, and other pastry components.</li><li>Monitor inventory of baking ingredients and place requisitions when required.</li><li>Minimize food waste and ensure cost-effective use of ingredients.</li><li>Maintain cleanliness and hygiene of the pastry kitchen in accordance with food safety standards.</li><li>Ensure proper storage and handling of ingredients and finished products.</li><li>Operate and maintain baking equipment safely and efficiently.</li><li>Supervise and train junior pastry staff when required.</li><li>Coordinate with the Head Chef and F&amp;B team for events, banquets, and special orders.</li><li>Ensure compliance with company SOPs, HACCP, and food safety regulations.</li><li>Maintain production schedules to ensure timely preparation and delivery.</li><li>Perform any other duties assigned by management.</li></ul>Requirements<ul><li>Minimum 3&ndash;5 years of experience as a Pastry Chef, Baker, or Dessert Chef in a hotel, restaurant, caf&eacute;, bakery, or luxury hospitality environment.</li><li>Strong knowledge of baking techniques, pastry preparation, cake decoration, chocolate work, and dessert presentation.</li><li>Experience in preparing artisan breads, pastries, and premium desserts.</li><li>Good English communication skills are preferred.</li><li>Creative mindset with strong attention to detail.</li><li>Ability to work efficiently under pressure while maintaining quality standards.</li><li>Knowledge of food safety, hygiene, and sanitation practices.</li></ul>Qualifications<ul><li>Diploma or Certification in Culinary Arts, Baking &amp; Pastry, or Hospitality is preferred.</li><li>Professional pastry or bakery certifications will be an added advantage.</li></ul>Working Hours10 Hours per DayWorking DaysMonday to SaturdayJob LocationLe French Club Diplomatic Enclave, G-5, IslamabadWork Location: In person

Pastry Chef- Islamabad

Job Title: Front Desk Specialist (Female)Location: Islamabad (Le French Club, G-5)Job OverviewLe French Club is looking for a professional, well-presented, and customer-oriented Female Front Desk Specialist to serve as the first point of contact for members and guests. The ideal candidate should possess excellent English communication skills, a welcoming personality, and strong administrative abilities to ensure a seamless guest experience.Key Responsibilities<ul><li>Welcome members and guests in a warm, professional, and courteous manner.</li><li>Manage the reception area and ensure it remains organized and presentable.</li><li>Handle incoming phone calls, emails, and visitor inquiries professionally.</li><li>Assist members and guests with bookings, appointments, and general information.</li><li>Maintain visitor records, membership information, and front desk documentation.</li><li>Coordinate guest check-ins and check-outs, where applicable.</li><li>Direct visitors to the appropriate departments or personnel.</li><li>Handle customer complaints and service requests professionally and escalate when necessary.</li><li>Coordinate with housekeeping, security, spa, salon, restaurant, and other departments to ensure smooth operations.</li><li>Process payments and maintain accurate transaction records using the POS system, if required.</li><li>Ensure confidentiality of member and company information.</li><li>Monitor reception supplies and report replenishment requirements.</li><li>Maintain a clean, organized, and welcoming reception environment.</li><li>Prepare daily front desk reports and administrative records.</li><li>Support administrative tasks as assigned by management.</li><li>Perform any other duties assigned by management.</li></ul>Requirements<ul><li>Minimum 2&ndash;3 years of experience as a Front Desk Officer, Receptionist, Guest Relations Officer, or Front Desk Executive in a hotel, club, spa, salon, or hospitality environment.</li><li>Excellent English communication skills are mandatory.</li><li>Strong interpersonal and customer service skills.</li><li>Professional appearance and pleasant personality.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Ability to multitask and work effectively in a fast-paced environment.</li><li>Strong organizational and problem-solving skills.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.</li><li>Hospitality or customer service certifications will be an added advantage.</li></ul>Working Hours10 Hours per DayWorking DaysMonday to SaturdayJob LocationLe French Club Diplomatic Enclave, G-5, IslamabadWork Location: In person

Front Office Executive (Female)- Islamabad

Job Title: Guest Relations Executive (Female)Location: Islamabad (Le French Club, G-5)Job OverviewLe French Club is seeking a professional, well-groomed, and customer-focused Guest Relations Executive (Female) to create an exceptional experience for members and guests. The ideal candidate should have outstanding English communication skills, a welcoming personality, and a passion for delivering premium hospitality services.Key Responsibilities<ul><li>Welcome members and guests in a warm, courteous, and professional manner.</li><li>Serve as the first point of contact for all guest inquiries and assistance.</li><li>Ensure an exceptional guest experience from arrival until departure.</li><li>Manage front desk operations, including guest registration, appointments, and reservations.</li><li>Handle incoming calls, emails, and guest requests promptly and professionally.</li><li>Provide information about club facilities, services, memberships, events, and promotions.</li><li>Resolve guest concerns and complaints efficiently while maintaining a high level of customer satisfaction.</li><li>Coordinate with the Restaurant, Spa, Salon, Gym, Tennis Court, Housekeeping, and Security teams to ensure seamless guest service.</li><li>Monitor guest feedback and report service improvement opportunities to management.</li><li>Maintain accurate visitor logs, membership records, and front office documentation.</li><li>Assist with event coordination and VIP guest arrangements when required.</li><li>Ensure the reception and lobby areas remain clean, organized, and welcoming.</li><li>Process payments and maintain accurate transaction records using the POS system, if applicable.</li><li>Prepare daily reports related to guest visits, reservations, and front desk activities.</li><li>Maintain confidentiality of guest and company information.</li><li>Ensure compliance with company policies, SOPs, and hospitality standards.</li><li>Build positive relationships with members and encourage repeat visits through excellent service.</li><li>Perform any other duties assigned by management.</li></ul>Requirements<ul><li>Minimum 2&ndash;3 years of experience in Guest Relations, Front Office, Reception, Customer Service, or Hospitality.</li><li>Experience in a hotel, club, luxury hospitality, embassy, or premium customer service environment is preferred.</li><li>Excellent English communication skills are mandatory.</li><li>Outstanding interpersonal and customer service skills.</li><li>Professional appearance with a pleasant and confident personality.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Proficiency in Microsoft Office and basic computer applications.</li><li>Ability to multitask and work effectively in a fast-paced environment.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration, Hospitality Management, Tourism, or a related field is preferred.</li><li>Hospitality or Customer Service certifications will be an added advantage.</li></ul>Working Hours10 Hours per DayWorking DaysMonday to SaturdayJob LocationLe French Club Diplomatic Enclave, G-5, IslamabadWork Location: In person

Guest Relations Executive (Female)- Islamabad

Contour Software

<div>About Contour 
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!<div><div>
About Contour</div><div>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers,</div><div>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div>
The Division:</div><div>
Jonas Club Software helps clubs thrive by focusing on the creation of exceptional experiences. These experiences are delivered through industry leading services, integrated applications, innovative technology, and long-term partnerships with the clubs.</div><div> 
 
Division Link: Jonas Synergy (https://jonassoftware.com/vertical-market-club-management)</div><div>
The Position:</div><div>
We are seeking an enthusiastic, career-oriented Technical Support Specialist (L2) with a passion for providing excellent service. The ideal candidate will have exceptional communication skills, a strong technical background, and a customer-first mindset. This role involves troubleshooting and resolving technical issues for clients using our Club Software products, as well as supporting a variety of other offerings. You will collaborate across teams and departments to ensure seamless service delivery and client satisfaction. The position will be based at our Karachi office, and you will work closely with clients and internal teams to provide superior service in a fast-paced, service-driven environment.</div><div>
Key Responsibilities:</div><div><ul><li>
Customer Support &amp; Issue Resolution: Assist clients with technical issues and inquiries via email, phone, ticketing systems, and live chat. Troubleshoot software-related problems and offer timely resolutions, ensuring a professional user experience.</li></ul></div><div><ul><li>
Technical Troubleshooting &amp; Escalation: Act as a Tier 2 support level for complex technical issues such as network/server problems, database inquiries, and operating system issues. Escalate unresolved issues to the appropriate development teams.</li></ul></div><div><ul><li>
Product Knowledge &amp; Guidance: Provide product knowledge and training to clients, suggest software upgrades, and help clients maximize the value of our software products. Ensure clients understand how to use software effectively and provide guidance for best practices.</li></ul></div><div><ul><li>
Cross-Team Collaboration: Collaborate with Development, QA, and other departments like operations, membership, and event management to resolve technical and service-related issues. Work to ensure all teams are aligned on service delivery and client needs.</li></ul></div><div><ul><li>
Documentation &amp; Tracking: Document and track client issues through ticketing systems to ensure timely resolution. Update status and next steps to customers regarding open cases.</li></ul></div><div><ul><li>
Service-Related Support: Support clients with service inquiries, membership upgrades, event bookings, and other client needs to ensure smooth service delivery and customer satisfaction.</li></ul></div><div><ul><li>
Database Management &amp; Technical Support: Utilize SQL knowledge to query databases and troubleshoot technical issues. Support the installation of server/client applications and assist with software updates and troubleshooting network/server issues.</li></ul></div><div><ul><li>
Event &amp; Service Support: Provide hands-on support for club events and manage member access to exclusive offerings, ensuring top-notch service to members.</li></ul></div><div><ul><li>
Monitor &amp; Improve Satisfaction: Proactively monitor and track client feedback and service-related issues to identify areas of improvement and take action to enhance user experience.</li></ul></div><div><ul><li>
Time Management &amp; Prioritization: Prioritize and manage multiple requests effectively, ensuring adherence to Service Level Agreements (SLAs) and timely issue resolution.</li></ul></div></div><div><div><ul><li>
Ownership &amp; Accountability: Take ownership of client issues from initiation through resolution, ensuring thorough follow-ups and timely completion.</li></ul></div><div>
Skills &amp; Qualifications:</div><div><ul><li>
Communication Skills: Exceptional verbal and written communication in English. Ability to explain technical concepts to both technical and non-technical clients in a clear and professional manner.</li></ul></div><div><ul><li>
Technical Proficiency: Strong working knowledge of Microsoft Office and website applications. Experience with SQL (MS SQL or MySQL), Windows Server environments, server/client application installations.</li></ul></div><div><ul><li>
Customer Service Experience: Minimum of 5+ years in a customer service or helpdesk environment, with a passion for problem-solving and client satisfaction.</li></ul></div><div><ul><li>
Database &amp; Software Knowledge: Experience with database management, MS SQL Server, and scripting tools/languages (e.g., C#). Knowledge of Microsoft Azure and Virtual Server environments is a plus.</li></ul></div><div><ul><li>
Organizational Skills: Excellent multitasking and organizational skills with attention to detail and the ability to track and resolve multiple issues efficiently.</li></ul></div><div><ul><li>
Adaptability &amp; Resilience: Ability to work in a fast-paced environment, adapt to new tools, and maintain a positive attitude even under pressure.</li></ul></div><div><ul><li>
Team-Oriented &amp; Independent: Ability to work effectively both as part of a team and independently, taking ownership of issues and ensuring thorough resolution.</li></ul></div><div><ul><li>
Educational Requirements: Minimum Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li></ul></div><div><ul><li>
Experience: 3+ years in a similar role (Tier 2 technical support, application support, or customer service), with experience working in a technical support or service environment preferred.</li></ul></div><div><ul><li>
Service Minded: A passion for customer service, delivering support as you would expect to receive it, with a focus on quality, professionalism, and customer satisfaction.</li></ul></div><div>
Preferred Skills:</div><div><ul><li>
Basic Accounting Knowledge: Familiarity with basic accounting principles is a plus.</li></ul></div><div><ul><li>
Experience with Ticketing Systems: Knowledge of ticketing and internal systems for tracking and resolving issues is preferred.</li></ul></div><div><ul><li>
Willingness to Learn: Enthusiastic about learning new tools and processes, especially in the context of club management systems and event coordination.</li></ul></div><div>
What You&rsquo;ll Bring:</div><div><ul><li>
A strong passion for customer service and technical problem-solving.</li></ul></div><div><ul><li>
Excellent communication skills to explain complex technical issues clearly.</li></ul></div><div><ul><li>
The ability to work in a collaborative, fast-paced, and service-driven environment.</li></ul></div></div><div><div><ul><li>
Strong organizational and time management skills to handle multiple requests effectively.</li></ul></div><div><ul><li>
A professional demeanor with the ability to maintain confidentiality and handle sensitive information.</li></ul></div><div>
Workshift (Job Timings):</div><div><ul><li>
Shift Hours:</li></ul></div><div><ul><li>
Training (Probation Period): 9 AM to 5 PM Eastern Standard Time (6 PM to 3 AM Pakistan Standard Time)</li></ul></div><div><ul><li>
Post Probation Period: 6 AM to 3 PM Eastern Standard Time (3 PM to 12 AM Pakistan Standard Time)</li></ul></div><div><ul><li>
Weekend Availability: Must be willing to work on weekends when required.</li></ul></div><div><ul><li>
After Hours Support: Willingness to provide support outside standard business hours as needed.</li></ul></div></div> 
Exciting Benefits we offer:<ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul> 
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination. 
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</div>

Technical Support Specialist L2

<div>
 
 
 About Contour
 
 
 
 
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 
 
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 
 
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 
 
 
 
 About Contour
 
 
 
 
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 
 
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers,
 
 
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 
 
 
 
 The Division:
 
 
 
 
 Jonas Club Software helps clubs thrive by focusing on the creation of exceptional experiences. These experiences are delivered through industry leading services, integrated applications, innovative technology, and long-term partnerships with the clubs.
 
 
 
 Division Link:
 
 Jonas Synergy (https://jonassoftware.com/vertical-market-club-management)
 
 
 
 
 The Position:
 
 
 
 
 We are seeking an enthusiastic, career-oriented Technical Support Specialist (L2) with a passion for providing excellent service. The ideal candidate will have exceptional communication skills, a strong technical background, and a customer-first mindset. This role involves troubleshooting and resolving technical issues for clients using our Club Software products, as well as supporting a variety of other offerings. You will collaborate across teams and departments to ensure seamless service delivery and client satisfaction. The position will be based at our Karachi office, and you will work closely with clients and internal teams to provide superior service in a fast-paced, service-driven environment.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Customer Support &amp; Issue Resolution: Assist clients with technical issues and inquiries via email, phone, ticketing systems, and live chat. Troubleshoot software-related problems and offer timely resolutions, ensuring a professional user experience.
 </li>
 <li>
 Technical Troubleshooting &amp; Escalation: Act as a Tier 2 support level for complex technical issues such as network/server problems, database inquiries, and operating system issues. Escalate unresolved issues to the appropriate development teams.
 </li>
 <li>
 Product Knowledge &amp; Guidance: Provide product knowledge and training to clients, suggest software upgrades, and help clients maximize the value of our software products. Ensure clients understand how to use software effectively and provide guidance for best practices.
 </li>
 <li>
 Cross-Team Collaboration: Collaborate with Development, QA, and other departments like operations, membership, and event management to resolve technical and service-related issues. Work to ensure all teams are aligned on service delivery and client needs.
 </li>
 <li>
 Documentation &amp; Tracking: Document and track client issues through ticketing systems to ensure timely resolution. Update status and next steps to customers regarding open cases.
 </li>
 <li>
 Service-Related Support: Support clients with service inquiries, membership upgrades, event bookings, and other client needs to ensure smooth service delivery and customer satisfaction.
 </li>
 <li>
 Database Management &amp; Technical Support: Utilize SQL knowledge to query databases and troubleshoot technical issues. Support the installation of server/client applications and assist with software updates and troubleshooting network/server issues.
 </li>
 <li>
 Event &amp; Service Support: Provide hands-on support for club events and manage member access to exclusive offerings, ensuring top-notch service to members.
 </li>
 <li>
 Monitor &amp; Improve Satisfaction: Proactively monitor and track client feedback and service-related issues to identify areas of improvement and take action to enhance user experience.
 </li>
 <li>
 Time Management &amp; Prioritization: Prioritize and manage multiple requests effectively, ensuring adherence to Service Level Agreements (SLAs) and timely issue resolution.
 </li>
 <li>
 Ownership &amp; Accountability: Take ownership of client issues from initiation through resolution, ensuring thorough follow-ups and timely completion.
 
 
 </li>
 </ul>
 
 
 Skills &amp; Qualifications:
 
 
 
 
 <ul>
 <li>
 Communication Skills: Exceptional verbal and written communication in English. Ability to explain technical concepts to both technical and non-technical clients in a clear and professional manner.
 </li>
 <li>
 Technical Proficiency: Strong working knowledge of Microsoft Office and website applications. Experience with SQL (MS SQL or MySQL), Windows Server environments, server/client application installations.
 </li>
 <li>
 Customer Service Experience: Minimum of 5+ years in a customer service or helpdesk environment, with a passion for problem-solving and client satisfaction.
 </li>
 <li>
 Database &amp; Software Knowledge: Experience with database management, MS SQL Server, and scripting tools/languages (e.g., C#). Knowledge of Microsoft Azure and Virtual Server environments is a plus.
 </li>
 <li>
 Organizational Skills: Excellent multitasking and organizational skills with attention to detail and the ability to track and resolve multiple issues efficiently.
 </li>
 <li>
 Adaptability &amp; Resilience: Ability to work in a fast-paced environment, adapt to new tools, and maintain a positive attitude even under pressure.
 </li>
 <li>
 Team-Oriented &amp; Independent: Ability to work effectively both as part of a team and independently, taking ownership of issues and ensuring thorough resolution.
 </li>
 <li>
 Educational Requirements: Minimum Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Experience: 3+ years in a similar role (Tier 2 technical support, application support, or customer service), with experience working in a technical support or service environment preferred.
 </li>
 <li>
 Service Minded: A passion for customer service, delivering support as you would expect to receive it, with a focus on quality, professionalism, and customer satisfaction.
 
 
 </li>
 </ul>
 
 
 Preferred Skills:
 
 
 
 
 <ul>
 <li>
 Basic Accounting Knowledge: Familiarity with basic accounting principles is a plus.
 </li>
 <li>
 Experience with Ticketing Systems: Knowledge of ticketing and internal systems for tracking and resolving issues is preferred.
 </li>
 <li>
 Willingness to Learn: Enthusiastic about learning new tools and processes, especially in the context of club management systems and event coordination.
 
 
 </li>
 </ul>
 
 
 What You&rsquo;ll Bring:
 
 
 
 
 <ul>
 <li>
 A strong passion for customer service and technical problem-solving.
 </li>
 <li>
 Excellent communication skills to explain complex technical issues clearly.
 </li>
 <li>
 The ability to work in a collaborative, fast-paced, and service-driven environment.
 </li>
 <li>
 Strong organizational and time management skills to handle multiple requests effectively.
 </li>
 <li>
 A professional demeanor with the ability to maintain confidentiality and handle sensitive information.
 
 
 </li>
 </ul>
 
 
 Workshift (Job Timings):
 
 
 
 
 <ul>
 <li>
 Shift Hours:
 </li>
 <li>
 Training (Probation Period): 9 AM to 5 PM Eastern Standard Time (6 PM to 3 AM Pakistan Standard Time)
 </li>
 <li>
 Post Probation Period: 6 AM to 3 PM Eastern Standard Time (3 PM to 12 AM Pakistan Standard Time)
 </li>
 <li>
 Weekend Availability: Must be willing to work on weekends when required.
 </li>
 <li>
 After Hours Support: Willingness to provide support outside standard business hours as needed.
 
 
 </li>
 </ul>
 
 
 Exciting Benefits We Offer:
 
 
 
 
 <ul>
 <li>
 Market-leading Salary
 </li>
 <li>
 Medical Coverage &ndash; Self &amp; Dependents
 </li>
 <li>
 Parents Medical Coverage
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Employee Performance-based bonuses
 </li>
 <li>
 Home Internet Subsidy
 </li>
 <li>
 Conveyance Allowance
 </li>
 <li>
 Profit Sharing Plan [Tenured Employees Only]
 </li>
 <li>
 Life Benefit
 </li>
 <li>
 Child Care Facility
 </li>
 <li>
 Company Provided Lunch/Dinner
 </li>
 <li>
 Professional Development Budget
 </li>
 <li>
 Recreational area for in-house games
 </li>
 <li>
 Sporadic On-shore training opportunities
 </li>
 <li>
 Friendly work environment
 </li>
 <li>
 Leave Encashment
 
 
 </li>
 </ul>
 
 
 Disclaimer:
 
 At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
 
 
 
 
 In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 
</div>

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As an Account Manager, you will be responsible for maintaining a relationship with the vendors who generate the most business in terms of orders and revenue for foodpanda.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Function as the main contact person for the city-wide Client Accounts.
 </li>
 <li>
 Development and maintenance of strong and trustworthy relationships with all Key Accounts.
 </li>
 <li>
 Analysis and identification of upcoming needs and opportunities.
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits.
 </li>
 <li>
 Responsible for MoM Growth of all assigned Accounts.
 </li>
 <li>
 Clearly communicate the progress of Weekly/Monthly/Quarterly initiatives to internal and external stakeholders.
 </li>
 <li>
 Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc.
 </li>
 <li>
 Forecast and track key account Metrics (e.g. monthly &amp; quarterly sales results and annual forecasts).
 </li>
 <li>
 Responsible for designing exclusive marketing campaigns, partnerships &amp; co branding activities.
 </li>
 <li>
 Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes &amp; tools.
 </li>
 <li>
 Additional tasks/projects as they arise.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Business Administration or relevant degree.
 </li>
 <li>
 Has an acute sense of responsibility and can take full ownership of the function.
 </li>
 <li>
 At least 2 years&rsquo; experience in the relevant field.
 </li>
 <li>
 Experience with Microsoft Office, especially Excel, or Google equivalents
 </li>
 <li>
 Your knowledge of the internet and e-commerce sector is solid
 </li>
 <li>
 You are driven and ambitious.
 </li>
 <li>
 You are very proactive and could lead independent projects.
 </li>
 <li>
 You have the ability to perform root cause analysis and build process flows.
 </li>
 <li>
 You&rsquo;re very detail oriented and pay attention to all the steps in the process
 </li>
 <li>
 You are process oriented and data driven
 </li>
 </ul>
</div>

Assistant Manager, Account Management

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