rider

manager, rider incentives strategy Jobs in Karachi

manager, rider incentives strategy

bike rider – order delivery (karachi) Jobs in Karachi

bike rider – order delivery (karachi)

delivery operations officer Jobs in Karachi

delivery operations officer

delivery rider

delivery riders

Acinonyx Enterprises

Delivery Riders NeededWalk in interviewLicense is mustOwn bike mustPetrol will be givenAll karachi deliveriesFor location send cv on whatsapp +923002344710 and give interviewNo gutka/pan/cigarette consumers acceptable as products are sensitiveJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Delivery Riders

SG Allied Businesses Ltd

About the RoleWe are looking for a responsible and detail-oriented *Order &amp; Delivery Coordination Officer* to manage customer orders, ensure accurate and timely deliveries through riders, and maintain proper filing of invoices, challans, and related documents.Key Responsibilities* Receive and record customer orders through phone, WhatsApp, or system.* Coordinate with riders to ensure correct and timely deliveries.* Double-check product accuracy before dispatch.* Maintain daily filing of invoices, challans, and delivery logs.* Handle customer queries and provide updates on delivery status.* Maintain delivery schedules and follow up on pending orders.* Report daily order summaries to management.Requirements* Minimum intermediate/graduate qualification.* Strong communication skills in Urdu and basic English.* Experience in order taking, dispatch, logistics, or coordination preferred.* Must be responsible, punctual, and organized.* Ability to manage riders and ensure task completion.Salary &amp; Benefits* Competitive salary based on experience.* Performance-based incentives.* Friendly and supportive work environment.Job Type: Full-timeApplication Question(s):<ul><li>If previous experience of order taking and delivery? If yes give details.</li><li>Highest degree </li></ul>Work Location: In person

Order & Delivery Coordination Officer

United King

<ul><li>Monitor and track delivery orders in real-time using the company&rsquo;s information system to ensure timely dispatch and fulfillment.</li><li>Coordinate with branch staff to confirm that orders are ready for pickup and assigned to riders efficiently.</li><li>Support in resolving minor delivery issues, such as rider delays, customer follow-ups, or order mismatches.</li><li>Maintain a log of customer complaints related to deliveries and escalate major issues to the Assistant Manager.</li><li>Assist in gathering customer feedback on delivery timeliness and rider behavior through CRM or follow-up calls.</li><li>Monitor the performance of in-house and third-party riders (e.g. Foodpanda, etc.) and report delays or repeated inefficiencies.</li><li>Help compile daily and weekly reports on delivery volumes, complaints, and performance metrics.</li><li>Assist in planning delivery coverage during high-demand days (e.g., Sundays, Ramadan, Eid, Mother&rsquo;s Day).</li><li>Support training or briefing sessions for new riders regarding protocols, routes, and customer handling.</li><li>Ensure all delivery-related data entries and logs are updated accurately in the system.</li><li>Perform any other ad-hoc duties assigned by management to support the department&rsquo;s objectives and overall business goals.</li></ul>Excellent knowledge of routes, honest, reliable &amp; punctual. Musta have valid license. Minimum Qualification is matric.Locations are mentioned below. Do mention in your cv the desired location.<ul><li>Dha</li></ul>Job Type: Full-timePay: From Rs30,000.00 per monthApplication Question(s):<ul><li>What is your desired location?</li><li>When can you join?</li></ul>Work Location: In person

Retail Outlet - Rider

Medics Plus

We are hiring Bike Riders for order delivery in Karachi. The rider will be responsible for delivering books and stationery items to customers across the city in a timely and professional manner.Requirements:✔ Own bike and valid driving license ✔ Smartphone for order management ✔ Familiarity with Karachi routes ✔ Punctual and responsible attitudePerks &amp; Benefits:✔ Market competitive salary ✔ Fuel allowance ✔ Two yearly bonusesLocation: Metroville Site Area, KarachiJob Type: Full-timePay: Rs35,000.00 - Rs37,000.00 per monthWork Location: In person

Bike Rider – Order Delivery (Karachi)

Stifftech Solutions

ROLES AND RESPONSIBILITIES:&middot; Oversee daily operations of the branch, ensuring smooth workflow and service standards.&middot; Ensure outstanding customer service and handle customer inquiries, feedback, and complaints professionally.&middot; Ensure timely order processing and quality checks before dispatch.&middot; Maintain accurate records of orders, payments, and deliveries.&middot; Coordinate with delivery riders for on-time pickups and drop-offs.&middot; Maintain cleanliness, hygiene, and safety standards within the outlet.&middot; Satisfying all permanent and new clients to increase retention rate.&middot; Managing and dealing with all associated vendors.&middot; Have strong organizational and problem-solving skills.REQUIREMENTS:<ul><li>2 years experience in laundry operations is required.</li><li>Strong leadership and team management skills.</li><li>Proficiency in computer skills.</li><li>Ability to handle responsibilities independently with a hands-on attitude.</li></ul>Pay: Rs38,000.00 - Rs40,000.00 per monthWork Location: In person

Branch Manager-Johar Branch

Delivery Hero

<div>Company Description 
foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
<ul><li>
The assigned individual will be responsible for managing the 24-hour operational dark store and will be based on-site. A minimum presence of 6-8 hours at the dark store is expected daily, with continued virtual coordination with the team beyond on-ground hours.</li><li>
Coordinate the end-to-end warehouse processes, from inbound management to stock handling, storing, and order dispatching on a timely basis</li><li>
Responsible for steering the warehouse operations to the agreed SLAs and KPIs</li><li>
Proactively recommend and implement operational goals, objectives, and process improvements</li><li>
Manage Workplace Safety &amp; Health (WSH) procedures to ensure department compliance with regulations by performing periodic safety &amp; health risk assessment</li><li>
Allocate resources to ensure optimal efficiency (scheduling)</li><li>
Liaise with the commercial department to actively manage fast and slow-moving lines, manage spoilages, wastages, and shrinkages etc. as well as successful implementation of returns, refunds, damaged and expired goods</li><li>
Ensure periodical stock takes are carried out and noted down accurately. Physical and system stock variation targets are kept within acceptable tolerance limits</li><li>
Effectively ensure that the implementation of policies, procedures and work standards are met</li><li>
Coordinate periodic maintenance of the facilities and escalate any malfunction to the Realty Facility Manager</li><li>
Ensure warehouse housekeeping and workplace safety</li><li>
Ensure timely dispatch of orders with 100% accuracy.</li><li>
Keeping a record of stock expiries and prevent any damaged/expired product from being delivered to the customers.</li><li>
Maintain positive relationship with external stakeholders such as, neighbor, suppliers and foodpanda riders</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s from a reputable university</li><li>
In depth knowledge of operations and first principles (e.g. supply chain, customer service, JIT, Six Sigma etc.)</li><li>
Knowledge of industry&rsquo;s local legislation</li><li>
Stakeholder management including with vendor goods delivery teams, residential and commercial neighbour, and community</li><li>
Working knowledge of performance/operation metrics</li><li>
Familiar with Warehouse Management Systems, as well as demand forecasting and stock replenishment tools</li><li>
Excellent knowledge of manpower planning and scheduling, including for off days, leaves, absences, and variable demand requirements</li><li>
Self-motivated and able to work independently</li><li>
Outstanding communication and people skill</li></ul> 

Additional Information 
What does your playfield look like?<ul><li>
We work in a flexible but fast paced environment.</li><li>
We start and end with customers to deliver exceptional service.</li><li>
We love to innovate, prioritize, decide, and deliver.</li><li>
We love what we do, and we don&rsquo;t rest until our targets are achieved.. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us.</li></ul></div>

Business Manager

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 The Head / Lead, Country Fleet Health is responsible for managing the overall health, efficiency, and scalability of the rider fleet across Pakistan. This role plays a critical part in ensuring supply availability aligns with demand growth, while maintaining high standards of rider performance, compliance, and experience.
 
 
 The role requires a strong balance of strategic planning and operational execution, with a focus on optimizing the end-to-end rider lifecycle&mdash;from recruitment to retention and performance management.
 
 
 <ul>
 <li>
 Rider Lifecycle Management
 </li>
 <li>
 Recruitment Strategy &amp; Execution
 </li>
 <ul>
 <li>
 Design and execute data-driven rider recruitment strategies to meet fleet size targets aligned with order demand
 </li>
 <li>
 Optimize acquisition channels, conversion funnels, and cost efficiency
 </li>
 <li>
 Continuously monitor market dynamics and competitor benchmarks to stay ahead in supply acquisition
 </li>
 </ul>
 <li>
 Onboarding &amp; Training
 </li>
 <ul>
 <li>
 Oversee onboarding processes to ensure riders are fully equipped, compliant, and operationally ready
 </li>
 <li>
 Standardize training frameworks to drive consistency in rider performance and service quality
 </li>
 <li>
 Ensure strong first-week experience to improve early-stage retention
 </li>
 </ul>
 <li>
 Performance Management &amp; Compliance
 </li>
 <ul>
 <li>
 Implement and localize central performance frameworks, including KPIs, SLAs, and productivity benchmarks
 </li>
 <li>
 Monitor rider performance and take corrective actions to maintain a high-performing fleet
 </li>
 <li>
 Enforce compliance standards, policies, and safety protocols across the rider base
 </li>
 </ul>
 <li>
 Operational Support &amp; Rider Experience
 </li>
 <li>
 Rider Support
 </li>
 <ul>
 <li>
 Establish and manage effective rider support mechanisms outside active shifts
 </li>
 <li>
 Act as an escalation point for operational issues and ensure timely resolution
 </li>
 <li>
 Continuously improve rider experience through structured feedback loops and engagement initiatives
 </li>
 </ul>
 <li>
 Rider Payroll &amp; Payout Accuracy
 </li>
 <ul>
 <li>
 Oversee the preparation and validation of rider payroll files
 </li>
 <li>
 Ensure timely, accurate, and transparent payouts
 </li>
 <li>
 Partner with finance and product teams to improve payout systems and reduce discrepancies
 </li>
 </ul>
 <li>
 Fleet Health &amp; Optimization
 </li>
 <li>
 Drive key fleet health metrics including activation, utilization, retention, and reactivation
 </li>
 <li>
 Identify gaps in supply-demand balance and proactively deploy interventions (incentives, reactivation campaigns, etc.)
 </li>
 <li>
 Lead initiatives to improve rider engagement, loyalty, and long-term retention
 </li>
 <li>
 Analyze operational data to identify inefficiencies and implement scalable solutions
 </li>
 <li>
 Stakeholder Management &amp; Leadership
 </li>
 <li>
 Collaborate with regional and central teams to align on global fleet strategies and local execution
 </li>
 <li>
 Work closely with Product, Finance, and Operations teams to drive continuous improvements
 </li>
 <li>
 Lead and develop local fleet teams to ensure strong execution and accountability
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 6&ndash;10+ years of experience in operations, logistics, marketplace, or gig economy businesses
 </li>
 <li>
 Proven track record of managing large-scale operations or supply-side platforms
 </li>
 <li>
 Strong analytical mindset with experience in data-driven decision-making
 </li>
 <li>
 Experience in rider/driver operations, fleet management, or last-mile logistics is highly preferred
 </li>
 <li>
 Strong leadership and stakeholder management skills
 </li>
 <li>
 Ability to operate in a fast-paced, high-growth environment
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 What Success Looks Like
 
 
 <ul>
 <li>
 Optimal fleet size aligned with demand across all cities
 </li>
 <li>
 Improved rider retention and reduced churn
 </li>
 <li>
 High compliance and performance standards across the fleet
 </li>
 <li>
 Seamless rider experience with minimal operational friction
 </li>
 <li>
 Accurate and timely rider payouts
 </li>
 </ul>
</div>

Head, Country Fleet Health

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