customer service representative for courier service

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bike rider – order delivery (karachi) Jobs in Karachi

bike rider – order delivery (karachi)

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customer service representative for courier service Jobs in Karachi

delivery rider - bahadurabad Jobs in Karachi

delivery rider - bahadurabad

delivery rider

Fresh Basket

Job Title: Delivery RiderLocation: BahadurabadJob Type: Full-TimeResponsibilities:<ul><li>Timely and safe delivery of order, parcels &amp; documents within DHA Phase 5 and surrounding areas</li><li>Maintain good customer service during deliveries</li><li>Follow routes and time schedules</li><li>Keep delivery records and submit them regularly</li></ul>Requirements:<ul><li>Minimum education: Matriculation (Matric) or above</li><li>Must have a valid CNIC</li><li>Preferably owns a bike with valid license</li><li>Must have smart cell phone</li><li>Must be punctual, responsible, and well-mannered</li><li>Resident of Bahadurabad will be preferred</li></ul>Salary Structure:<ul><li>18,000 Basic + Commission on per rider </li></ul>Interested candidate can share their resume on 0319-2422419.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthExperience:<ul><li>Rider: 1 year (Preferred)</li></ul>License/Certification:<ul><li>License (Preferred)</li></ul>Work Location: In person

Delivery Rider - Bahadurabad

Al-Razzaq Fibres (Pvt) Limited - SAYA

Education:- Minimum Matriculation (Intermediate preferred).Experience:- 1&ndash;2 years of experience as a Rider, Courier, Delivery Rider, or in a similar field role.<ul><li>Must own a motorcycle in good working condition.</li><li>Must possess a valid Learning or Permanent Driving License.</li><li>Must have a valid Computerized National Identity Card (CNIC).</li></ul>Job Description:-<ul><li>Deliver and collect documents, samples, and materials from vendors, warehouses, offices, and retail outlets.</li><li>Ensure timely and accurate transportation of assigned items.</li><li>Maintain delivery records and obtain required acknowledgments.</li><li>Coordinate with the Supply Chain team regarding delivery schedules and priorities.</li><li>Ensure the safety and confidentiality of company documents and materials.</li><li>Follow traffic laws and company safety guidelines at all times.</li><li>Report any delivery issues, delays, or vehicle-related concerns promptly.</li><li>Assist with other logistics-related tasks as assigned.</li></ul>Pay: Rs40,000.00 - Rs42,000.00 per monthApplication Question(s):<ul><li>Do you have your own bike? </li><li>Do you have a Permanent / Learning license? </li></ul>Work Location: In person

Rider - Supply Chain

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are seeking a highly analytical and results-driven individual to join our regional logistics team as a Senior Specialist, Performance (Courier Pricing).
 
 
 In this role, you will play a critical part in designing, analyzing, and optimizing rider payment and incentive strategies across our 16 diverse markets. Acting as the bridge between high-level business goals and on-the-ground operational reality, you will treat rider incentives as a key operational lever. You will use data-driven insights to improve rider earnings, enhance fleet satisfaction, and drive overall logistics performance while ensuring financial sustainability.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Incentive Strategy &amp; Governance: Define and optimize rider payment and incentive models. Develop frameworks to harmonize incentive strategies across diverse markets while allowing for necessary local adaptations, maintaining consistency and financial discipline. Ensure payment models align with broader business goals, logistics performance KPIs (e.g., delivery time), and rider satisfaction.
 </li>
 <li>
 Financial Impact &amp; Cost Efficiency: Continuously evaluate the financial impact of payment models and monitor cost-per-order (CPO) trends. Ensure incentive structures align with broader profitability targets while maintaining sufficient rider supply and fleet retention.
 </li>
 <li>
 Data Analysis &amp; Insights: Dive deep into large datasets to identify trends, inefficiencies, and areas for improvement in rider payments and logistics operations. Translate complex data into actionable strategic recommendations.
 </li>
 <li>
 Rollout of Models &amp; Automation: Execute and drive the regional implementation of advanced data science models and automated tools tailored to rider payments and operational efficiency.
 </li>
 <li>
 Initiative Rollout &amp; Innovation: Challenge the status quo by introducing innovative techniques to enhance rider payment systems. Support the testing and rollout of strategic initiatives and new pay components (e.g., dynamic pricing, surge models, quest incentives) aimed at improving logistics performance and order acceptance rates.
 </li>
 <li>
 Product Collaboration: Partner with the Delivery Hero&rsquo;s Central Product team to influence the development of payment-related features. You will translate business requirements into product requests, participate in testing, and ensure the successful adoption of new product capabilities across the region.
 </li>
 <li>
 Stakeholder Management &amp; Market Partnership: Work closely with operations, finance, product, and local logistics stakeholders. Build strong relationships with market teams to understand their unique challenges, implement refined incentive structures, and drive scalable solutions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience: 3+ years of professional experience in high-growth tech, logistics, strategy consulting, or investment banking. Experience specifically in the gig-economy, marketplace dynamics, or logistics is a strong plus.
 </li>
 <li>
 Education: University degree in STEM, Economics, Business, or a related quantitative field.
 </li>
 <li>
 Technical Fluency: Proficiency in Excel, SQL, and Looker is required to independently dive into the data, uncover insights, and build robust models.
 </li>
 <li>
 Communication: Exceptional English communication skills, both written and spoken. You are comfortable effectively challenging the status quo, and negotiating with senior stakeholders and leadership.
 </li>
 </ul>
</div>

Senior Specialist, Performance (Courier Pricing)

The Potato Factory International

Location: Korangi Head Office, Karachi Company: OPTP Salary: PKR 50,000We are looking for a proactive and detail-oriented Franchise Coordinator to join our team at Head Office.Requirements: ✔ Male Candidates, Strong communication and coordination skills ✔ Good personality and professional attitude ✔ Proficient in MS Excel ✔ Ability to analyze data and prepare reports ✔ Fresh graduates and last-semester students are encouraged to applyKey Responsibilities:<ul><li>Generate and circulate Daily Delivery Reports</li><li>Analyze daily complaints and share them with the concerned regions</li><li>Analyze daily order cancellation reasons and prepare reports</li><li>Generate Weekly Rider Fuel Reports</li><li>Prepare Weekly Rider Hourly Data for Rider Rosters</li><li>Share Daily Food Panda Sales with all franchisees</li><li>Send Weekly Food Panda Invoices to franchisees</li><li>Attend Weekly Variance Meetings</li><li>Prepare and circulate Weekly Variance Reports</li><li>Resolve day-to-day franchise-related issues and queries</li></ul>If you are organized, analytical, and enjoy working with multiple stakeholders, we'd love to hear from you.Pay: Rs50,000.00 per monthApplication Question(s):<ul><li>Do you have expertise in Excel?</li><li>Can you easily commute to Korangi?</li><li>What is your Education?</li></ul>Work Location: In person

Franchise Coordinator

Digital Bizkart

Location: PECHS Block 6, Shahrah-e-Faisal, Karachi Timings: Rotational Shifts (4:00 PM &ndash; 1:00 AM &amp; 12:00 AM &ndash; 9:00 AM) Working Days: 6 Days a Week Salary: PKR 80,000 &ndash; 120,000 (Based on Experience)We are looking for a skilled and experienced Last Mile Operations Specialist to support and optimize delivery operations for our US-based clients. The ideal candidate will possess hands-on experience in logistics operations, strong coordination skills, and excellent English communication.Key Responsibilities:<ul><li>Coordinate with drivers to manage pickup and delivery schedules efficiently</li><li>Oversee daily operations of the delivery center</li><li>Resolve delivery-related issues, delays, and escalations promptly</li><li>Ensure effective route planning and load distribution</li><li>Manage and support the onboarding of 1099 delivery drivers as required</li><li>Monitor and ensure timely and efficient load management</li></ul>Requirements:<ul><li>1&ndash;3 years of experience in US logistics or last mile operations</li><li>Strong English communication skills (both verbal and written)</li><li>Ability to work in rotational shifts</li><li>Strong problem-solving and coordination abilities</li></ul>Note: Only candidates with relevant experience in US last mile or delivery operations will be considered.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Service Representative - US Last Mile Logistics Operations

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As a
 
 Senior Data Analyst (Logistics Analytics),
 
 you will leverage your expertise to directly impact the growth of our 16 markets by delivering actionable insights and advanced analytics solutions. In this role, you&rsquo;ll work closely with senior stakeholders, mentor junior analysts, and shape the analytics function within one of our functional analytics teams. This is a high-visibility position that plays a pivotal role in data-driven decision-making.
 
 
 <ul>
 <li>
 Own a logistics problem domain end-to-end, framing ambiguous problems and delivering analytical solutions that drive measurable improvements in cost, efficiency, and service performance.
 </li>
 <li>
 Act as a thought partner to business and domain leads, shaping problem statements, challenging assumptions, and co-developing data-driven solutions to high-impact logistics challenges.
 </li>
 <li>
 Apply advanced analytical methods, including simulation, optimization, and statistical modeling, to solve complex problems such as fleet sizing, routing, staffing, and demand planning.
 </li>
 <li>
 Determine causal impact in operational environments, designing and analyzing experiments (e.g., cluster, switchback) and applying causal inference methods (e.g., DiD, synthetic controls) to inform business decisions.
 </li>
 <li>
 Build and scale data products and analytical tools, leveraging modern data stacks and agentic AI workflows to enable deep dives, self-serve analytics, and faster decision-making.
 </li>
 <li>
 Drive exploratory and root cause analyses, identifying performance drivers and uncovering opportunities for optimization across the logistics value chain.
 </li>
 <li>
 Collaborate cross-functionally with data and engineering teams, contributing to data modeling, metric definitions, and scalable solutions that accelerate time-to-insight.
 </li>
 <li>
 Communicate with clarity and influence, translating complex analyses into actionable recommendations and driving alignment across technical and business stakeholders.
 
 
 </li>
 </ul>
 Find out more about our Data Analytics folks here:
 
 
 <ul>
 <li>
 Turn insights into impact!
 </li>
 <li>
 Looking for a career in data analytics? This could be the opportunity for you!
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a quantitative field (e.g., Statistics, Operations Research, Mathematics, Computer Science, Engineering) or equivalent practical experience, with 5&ndash;8 years of experience in analytics or data science.
 </li>
 <li>
 Proven experience in logistics, supply chain, or operations analytics, with a track record of solving problems such as fleet sizing, routing, staffing, or demand planning and delivering measurable business impact.
 </li>
 <li>
 Strong technical proficiency in SQL and Python, with experience working with large-scale datasets (e.g., writing efficient queries, optimizing performance, working with NoSQL or distributed data systems).
 </li>
 <li>
 Experience working with modern data platforms, preferably within the Google Cloud ecosystem (e.g., BigQuery, Vertex AI, Google Colab, Google Sheets), or similar cloud-based data stacks.
 </li>
 <li>
 Experience applying advanced analytical methods, including simulation, optimization, and statistical modeling to real-world business problems.
 </li>
 <li>
 Experience in causal inference and experimentation, including designing and analyzing experiments (e.g., A/B, cluster, switchback) and applying quasi-experimental methods (e.g., DiD, synthetic controls).
 </li>
 <li>
 Strong problem-solving and problem structuring skills, with the ability to independently navigate ambiguity and translate business questions into robust analytical approaches.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What we offer:
 
 
 
 <ul>
 <li>
 A dynamic and challenging work environment.
 </li>
 <li>
 A company committed to developing you personally and professionally.
 </li>
 <li>
 A great working atmosphere with regular company and team events.
 </li>
 <li>
 A vibrant and international team committed to diversity and inclusion.
 </li>
 <li>
 Responsibility from day one in a fast growing and global company.
 </li>
 <li>
 Other benefits include free food, health and dental insurance, and learning and development opportunities!
 
 
 </li>
 </ul>
 foodpanda is operated by Delivery Hero Group (&ldquo;DH Group&rdquo;) - the world&rsquo;s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.
 
 
 In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 16 markets in both regions.
</div>

Senior Data Analyst (Logistics Analytics)

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are seeking a
 
 Marketing Data Analyst
 
 to be part of our mission to drive impactful decisions and incremental marketing value across our 16 markets. Working within our Marketing Analytics team, you'll support the team by providing high-quality insights, maintaining data consistency, conducting deep-dive analyses, evaluating A/B experiments, and providing strategic insights that drive decisions on key marketing levers from campaigns constructs to customer communications. This is a foundational role offering the opportunity to grow technical skills, gain exposure to high-impact projects, and learn from experienced data professionals who work on big problems at a global scale, leveraging the latest AI tools and analytical techniques.
 
 
 
 Key responsibilities:
 
 
 
 <ul>
 <li>
 Strategic Marketing Analysis: Utilize analytical methodologies ranging from Experimentation to Data modeling to Descriptive/Predictive/Prescriptive analytics in order to measure incremental impact and make actionable recommendations regarding marketing lever utilization, customer funnel, spend optimization, and tactical execution of marketing initiatives
 </li>
 <li>
 Data Modeling &amp; Measurement: Build and refine measurement frameworks and metric definitions for key marketing initiatives; Lead the development of SQL models to implement frameworks and transform massive datasets into actionable insights using tools like BigQuery (SQL), Excel, and dbt.
 </li>
 <li>
 Strategic Reporting &amp; Visualization: Build compelling, user-friendly data assets including both traditional dashboards (e.g. Looker, Tableau) and agentic solutions (e.g. root-cause analysis agents) that facilitate decision-making for business operators and leaders.
 </li>
 <li>
 Collaboration &amp; Stakeholder partnership: Collaborate with marketing partners to understand strategic objectives, recommend analytics solutions, and present insights effectively. Also, work closely with senior analysts and team leads, learning from their approach to data modeling, visualization, and storytelling.
 </li>
 <li>
 Data Quality &amp; Tracking: Monitoring data quality and participating in QA processes to ensure consistency across all reporting metrics.
 </li>
 <li>
 AI-Driven Analytics &amp; Automation: Evaluate and implement AI-powered solutions that transform how marketing analytics operates &mdash; including agentic workflows (e.g. root-cause analysis agents, automated anomaly detection), LLM-assisted insight generation, and prompt-engineered pipelines. Translate repeatable analyst workflows into scalable AI tools, and share knowledge across the team.
 
 
 </li>
 </ul>
 
 Find out more about our Data Analytics team here:
 
 
 
 <ul>
 <li>
 Turn insights into impact!
 </li>
 <li>
 Looking for a career in data analytics? This could be the opportunity for you!
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Statistics, Mathematics, Economics, Computer Science, or a related field.
 </li>
 <li>
 Overall 2-4 years of experience in data analytics. Experience supporting Marketing, Growth, Brand, or similar teams is an advantage.
 </li>
 <li>
 2+ years of proficiency in SQL and experience with at least one data visualization tool (e.g., Looker, Tableau).
 </li>
 <li>
 Strong communication skills, with an ability to present findings in a clear and concise way to various levels of business partners.
 </li>
 <li>
 A team-oriented mindset with a willingness to learn and take on new challenges.
 </li>
 <li>
 Solid background in statistical analysis, including A/B testing and data modeling is an advantage.
 </li>
 <li>
 Interest in AI solutions and their applications in analytics is an advantage.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What we offer:
 
 
 
 <ul>
 <li>
 A dynamic and challenging work environment.
 </li>
 <li>
 A company committed to developing you personally and professionally.
 </li>
 <li>
 A great working atmosphere with regular company and team events.
 </li>
 <li>
 A vibrant and international team committed to diversity and inclusion.
 </li>
 <li>
 Responsibility from day one in a fast growing and global company.
 </li>
 <li>
 Other benefits include free food, health and dental insurance, and learning and development opportunities!
 
 
 </li>
 </ul>
 foodpanda is operated by Delivery Hero Group (&ldquo;DH Group&rdquo;) - the world&rsquo;s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017.
 
 
 In July 2024, Delivery Hero SE merged three of its market-leading food delivery businesses, foodora and Yemeksepeti in Europe, and foodpanda in Asia. All three businesses now make up the second-largest organization within the Delivery Hero Group, and leading food and QCommerce delivery in 16 markets in both regions.
</div>

Data Analyst (Marketing)

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