it support

senior technical consultant Jobs in Dubai

senior technical consultant

it support engineer

customer service specialist me Jobs in Dubai

customer service specialist me

customer success specialist Jobs in Dubai

customer success specialist

desktop support specialist

OSI Systems

<p>The Desktop Support Administrator will be based at the Dubai site but will provide effective IT desktop support to all EMEA Sites. This role is crucial in ensuring seamless IT operations and user satisfaction across the region, contributing to the overall efficiency and productivity of the company.</p><br><strong>Responsibilities </strong><br><ul> <li>Troubleshoot and resolve hardware and software issues on desktops, laptops, and mobile devices.</li> <li>Install, configure, and maintain operating systems and application software.</li> <li>Collaborate with other IT team members to implement new technologies and upgrades.</li> <li>Provide remote support to users across different locations.</li> <li>Configure, maintain and provide Desktop support to all users to ensure they have the ability to work at all times</li> <li>Actively participate in team discussions.</li> <li>Help develop IT solutions to meet the business objectives.</li> <li>Create and maintain documentation on all IT systems as required.</li> <li><p><strong><em>This position is based in Dubai, however travel to other UAE / Middle East sites will be required.</em></strong></p></li> </ul><br><strong>Qualifications </strong><br><ul> <li>Desktop support experience</li> <li>Fluent in English, with excellent written and oral communication skills </li> <li>Experience in writing work instructions</li> <li>Capable of working with minimum supervision</li> <li>Ability to be a self-starter and finisher</li> <li>Possess a positive attitude</li> <li>Previous experience in a customer support role</li> <li>Highly motivated</li> <li>CompTIA A+ or MCP qualification preferred.</li> <li>Advanced knowledge of Microsoft Windows 11 operating system.</li> <li>Experience with network troubleshooting and basic configuration.</li> <li>Experience with remote desktop support tools and techniques.</li> <li>Competent knowledge of Microsoft Office M365 and cloud-based tools.</li> <li>Networking experience (for desktop troubleshooting).</li> <li>Knowledge of iOS and Android operating systems for mobile support.</li> </ul>

Desktop Support Administrator

Team Computers

<p> <strong>Job Summary:</strong> </p> <p>We are looking for a skilled End User Support Engineer to provide technical support to users</p> <p>across the organization. The role includes installation, configuration, and troubleshooting of</p> <p>hardware, software, and network-related issues while ensuring minimal disruption to</p> <p>business operations..</p> <p> </p> <p> <strong>Key Responsibilities:</strong> </p> <p>  Provide on-site and remote support for desktops, laptops, printers, and peripherals.</p> <p>  Troubleshoot operating system and application-related issues (Windows, MS Office,</p> <p>email, etc.).</p> <p>  Install, configure, and upgrade end-user hardware and software as per IT policies.</p> <p>  Manage user accounts, access rights, and group policies in Active Directory.</p> <p>  Support connectivity issues including LAN, Wi-Fi, VPN, and IP telephony.</p> <p>  Coordinate with vendors for hardware repairs or replacements.</p> <p>  Log incidents and service requests accurately in the ITSM tool and follow through to</p> <p>resolution.</p> <p>  Assist with onboarding/offboarding activities (device setup, profile configurations).</p> <p>  Participate in IT asset inventory, audits, and compliance reporting.</p> <p>  Maintain documentation, FAQs, and user guides for common issues.</p> <br> <p> <strong>Required Skills and Experience:</strong> </p> <p>  1.5+ years of experience in IT end-user support or desktop support.</p> <p>  Strong knowledge of Windows 10/11, Microsoft Office Suite, and basic networking.</p> <p>  Experience with Active Directory, Outlook/Exchange, and remote support tools.</p> <p>  Familiarity with ITSM/ticketing systems (e.g., ServiceNow, ManageEngine).</p> <p>  Understanding of IT security, endpoint protection, and patching.</p>

Field/Desktop Support Engineer

ULTIMATE HUMAN RESOURCES SOLUTIONS LLC

<p>The <strong>End User Support   Senior Specialist</strong> provides high-quality, customer-focused IT support for   Senior and leadership teams across the organization. This role is responsible   for resolving technical issues, faced by executives and senior leaders,   supporting endpoint devices, and ensuring a seamless user experience for   desktop, laptop, mobile, and collaboration tools. Acting as a key touchpoint   for Senior and executive users, the specialist ensures incidents and service   requests are resolved efficiently and in alignment with IT service standards.</p><p><strong>Role Details   – Key Responsibilities and Accountabilities:</strong></p><ul><li>Install, configure, and maintain computer hardware, software, networks, printers,        and scanners for both end users and senior management.</li><li>Provide  1st and 2nd line support for hardware, software, operating systems,        printers, mobile devices, and collaboration platforms (e.g., Microsoft        Teams, Zoom).</li><li>Troubleshoot and resolve incidents and requests via phone, chat, email, remote tools,        and desk-side visits.</li><li>Support  Windows and macOS environments, corporate applications, and Active        Directory user access management</li><li>Proactively   monitor and maintain the health of computer systems and networks,        identifying potential issues and ensuring continuous system uptime and        reliability.</li><li>Resolve        technical problems related to LAN, WAN and VPN.</li><li>Configuring        and maintaining routing, switching, network setup and internet        connectivity.</li><li>Responding        in a timely manner to service issues and requests.</li><li>Provide        advanced technical support to senior management, responding to issues        and requests in a timely manner and resolving complex problems.</li><li>Repairing        and replacing equipment as necessary.</li><li>Strong        understanding of computer systems, network protocols, infrastructure        hardware, and software technologies.</li><li>Proven        experience in troubleshooting LAN/WAN and VPN issues</li><li>Act        as the point of escalation for unresolved or complex technical issues,        ensuring that senior management’s needs are prioritized and resolved        ASAP.</li><li>Troubleshoot        and diagnose hardware and software issues, offering expert-level        solutions to technical problems across various platforms and devices.</li><li>Oversee        the repair and replacement of faulty equipment, ensuring that devices        meet the operational standards of the organization.</li><li>Create        and maintain technical documentation, knowledge base articles, and        troubleshooting guides for internal use and end-user reference.</li><li>Lead        and mentor other support engineers, providing guidance on complex        technical issues, best practices.</li><li>Manage        and prioritize support cases, ensuring all incidents are tracked,        resolved, and followed up to ensure satisfaction.</li></ul>

End user support Specialist - VIP users - Arabic Speakers

Essa Ahli Technologies

<p><b>Overview</b><br/>We are seeking a dedicated DEsktop Support professional to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support to our staff and ensuring the smooth operation of our IT infrastructure. This role requires a strong understanding of various IT systems, excellent communication skills, and a proactive approach to problem-solving.</p><p><b>Responsibilities</b></p><ul><li>Provide technical support for hardware and software issues across the organization.</li><li>Manage and maintain IT infrastructure, ensuring optimal performance and security.</li><li>Assist with network administration tasks, including monitoring and troubleshooting network connectivity.</li><li>Utilize SCCM for software deployment, updates, and inventory management.</li><li>Support mobile devices and ensure they are configured correctly for use within the organization.</li><li>Conduct regular maintenance on computers and peripherals to ensure functionality.</li><li>Serve as a help desk resource for employees, addressing inquiries and resolving issues in a timely manner.</li><li>Document all support interactions and maintain accurate records of IT assets.</li></ul><p><b>Requirements</b></p><ul><li>Proven experience in IT support or a related field.</li><li>Strong knowledge of network administration and IT infrastructure management.</li><li>Familiarity with SCCM for system management tasks.</li><li>Proficiency in troubleshooting technical issues related to computers, software, and mobile devices.</li><li>Experience with Linux operating systems is a plus.</li><li>Excellent communication skills, both verbal and written, to effectively assist users at all levels.</li><li>Ability to work independently as well as collaboratively within a team environment.</li><li>Strong problem-solving skills with attention to detail.</li></ul><p>Join us in providing top-notch IT support that empowers our team to excel!</p><p>Job Type: Full-time</p><p>Pay: From AED2,300.00 per month</p>

Desktop Support Technician

CMC Markets

<div><div>At CMC Markets, our End User Support team delivers exceptional internal IT service across our global business. We&rsquo;re looking for a proactive and customer-focused End User Support Specialist to join us in Dubai.</div><div></div><div>
In this varied role, you&rsquo;ll provide 1st and 2nd line support to colleagues across desktop, laptop, and mobile devices, managing requests via chat, email, phone, and face-to-face. You&rsquo;ll also support AV and video conferencing, handle onboarding and offboarding, and work closely with teams in London and Sydney to maintain our high service standards.</div><div></div><div>
What you&rsquo;ll bring:</div><ul><li><div>
Strong knowledge of Windows environments, Exchange, and MS Teams</div></li><li><div>
Excellent communication and multitasking skills</div></li><li><div>
A genuine passion for technology and customer service</div></li></ul><div></div><div>
Nice to have:</div><ul><li><div>
Experience in ITIL or multi-tiered support environments</div></li><li><div>
Knowledge of modern AV or Mac (JAMF) support</div></li></ul><div></div><div>
CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.</div></div><div></div>

End User Support Engineer

AL AHLI GENERAL TRADING

<p><b>Overview</b><br/>We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software. This role requires a strong understanding of various operating systems and excellent customer service skills to ensure a seamless experience for our users.</p><p><b>Responsibilities</b></p><ul><li>Provide first-level technical support for hardware and software issues.</li><li>Troubleshoot and resolve problems related to operating systems including Windows and macOS.</li><li>Assist users with help desk inquiries and ensure timely resolution of technical issues.</li><li>Manage computer hardware setups, installations, and configurations.</li><li>Utilize Jira for tracking support requests and managing workflows.</li><li>Maintain firewall configurations and ensure network security protocols are followed.</li><li>Document issues and solutions in a clear and concise manner for future reference.</li><li>Collaborate with other IT team members to improve overall service delivery.</li></ul><p><b>Skills</b></p><ul><li>Proficiency in operating systems: Windows and macOS.</li><li>Strong knowledge of computer hardware components and management.</li><li>Experience with help desk operations and customer service best practices.</li><li>Familiarity with Jira for issue tracking and project management.</li><li>Understanding of firewall configurations and network security measures.</li><li>Excellent problem-solving skills with the ability to troubleshoot technical issues effectively.</li><li>Strong communication skills to convey technical information clearly to non-technical users.</li></ul><p>Join us in delivering exceptional IT support services that empower our users to work efficiently!</p><p>Job Type: Full-time</p><p>Pay: From AED2,200.00 per month</p>

Confidential MEA

<div>
 <p>
  We&rsquo;re looking for a
  <strong>
   Data Analyst / BI Specialist
  </strong>
  with 5+ years of experience in
  <strong>
   Tableau (Desktop, Cloud, Plus, Next)
  </strong>
  and
  <strong>
   Salesforce Data Cloud
  </strong>
  . The ideal candidate combines strong analytical skills with deep knowledge of financial and accounting data &mdash; logistics data experience is a plus.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do
  </strong>
 </p>
 <ul>
  <li>
   Build and maintain a
   <strong>
    centralized data lake
   </strong>
   and scalable BI architecture.
  </li>
  <li>
   Design
   <strong>
    interactive dashboards
   </strong>
   and insights using Tableau.
  </li>
  <li>
   Integrate and transform data from
   <strong>
    Salesforce Data Cloud
   </strong>
   and other systems.
  </li>
  <li>
   Partner with finance and operations teams to uncover business trends and optimize performance.
  </li>
  <li>
   Ensure
   <strong>
    data accuracy, governance, and consistency
   </strong>
   across all sources.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Bring
  </strong>
 </p>
 <ul>
  <li>
   5+ years in Data Analytics / BI roles.
  </li>
  <li>
   Expertise in
   <strong>
    Tableau ecosystem
   </strong>
   and
   <strong>
    Salesforce Data Cloud
   </strong>
   .
  </li>
  <li>
   Strong grasp of
   <strong>
    financial data, metrics, and reporting
   </strong>
   .
  </li>
  <li>
   Experience with data modeling, ETL, and performance optimization.
  </li>
  <li>
   (Bonus) Knowledge of
   <strong>
    logistics or supply chain data
   </strong>
   .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  If you&rsquo;re passionate about turning complex data into clear business insights &mdash; we&rsquo;d love to connect!
 </p>
 <p>
 </p>
</div>


Data Analyst/BI Specialist

Explore 8612+ Desktop support specialist in Dubai this November. Find roles across top companies and apply now to boost your career.

8612 desktop support specialist jobs IN Dubai

Desktop Support Administrator

Field/Desktop Support Engineer

End user support Specialist - VIP users - Arabic Speakers

Desktop Support Technician

End User Support Engineer

Desktop Support Technician

Data Analyst/BI Specialist