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customer success specialist

Mobinweb

<p><b>Job Posting: Client Success &amp; Digital Marketing Specialist</b></p><p><b>Company:</b> Mobinweb Software Trading<br/><b>Location:</b> Dubai, UAE<br/><b>Job Type:</b> Full-time<br/><b>Industry:</b> Software &amp; Online Services</p><p><b>About Mobinweb</b></p><p>Mobinweb is a dynamic Dubai-based software company specializing in <b>web and APP development, digital marketing, ERP and accounting software support</b>. We help businesses in the UAE and beyond build their digital presence and streamline operations. We&rsquo;re growing fast and looking for a versatile professional to join our team.</p><p><b>Job Overview</b></p><p>We are seeking a <b>Client Success &amp; Digital Marketing Specialist</b>&mdash;a unique hybrid role perfect for someone who loves both <b>creative marketing</b> and <b>helping clients succeed</b>. You will be the bridge between our services (web development, digital marketing, and accounting software) and our clients. Your mission: attract new leads through smart marketing and ensure our existing clients are happy, supported, and thriving.</p><p><b>What You&rsquo;ll Do</b></p><p><b>Digital Marketing (60%)</b></p><ul><li>Create and manage social media campaigns (LinkedIn, Instagram, Facebook) to promote client&rsquo;s services.</li><li>Write SEO-friendly blog posts and website content</li><li>Design simple graphics, brochures, and email newsletters using Photoshop or similar tools.</li><li>Run basic Google/Facebook ads to generate leads</li><li>Track campaign performance and suggest improvements.</li></ul><p><b>Client Support &amp; Success (40%)</b></p><ul><li>Be the first point of contact for client inquiries&mdash;especially for accounting software support.</li><li>Guide new clients through onboarding and basic training for our software and websites.</li><li>Solve basic technical issues and escalate complex problems to our development team.</li><li>Build strong client relationships&mdash;check in regularly, collect feedback, and turn happy clients into case studies.</li><li>Create helpful client resources: tutorial videos, FAQs, and user guides.</li></ul><p><b>Who You Are</b></p><ul><li>You have <b>2&ndash;3 years of experience</b> in a marketing, client support, or similar role (agency experience is a plus!).</li><li>You&rsquo;re a <b>clear communicator</b> in English</li><li>You can create social media posts, write emails, and explain technical topics in simple terms.</li><li>You&rsquo;re familiar with basic digital marketing tools (Photoshop, Canva, Meta Business Suite, Google Analytics).</li><li>You&rsquo;re tech-savvy and willing to learn about web design and accounting software.</li><li>You&rsquo;re organized, proactive, and love helping people.</li></ul><p><b>Nice-to-Haves</b></p><ul><li>Experience with CRM or help desk tools (e.g., Zendesk, Freshdesk).</li><li>Basic knowledge of SEO and content marketing.</li><li>Understanding of UAE business landscape.</li><li>Knowdgle in Programing and coding</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary + benefits.</li><li>Opportunity to grow into a senior marketing or client success role.</li><li>Dynamic, supportive team in a fast-paced agency environment.</li><li>Hands-on experience across marketing, tech, and client relations.</li></ul><p><b>How to Apply</b></p><p>If you&rsquo;re a marketing-minded people person ready to wear two hats, we&rsquo;d love to hear from you!<br/>Apply directly via Indeed.</p><p><i>Mobinweb is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</i></p><p>Job Type: Full-time</p><p>Pay: AED2,500.00 - AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>Did you study in IT fields ? and Do you have good enough knowdgle in Web development, Digital Marketing and Are you able to give support too ?</li><li>Do you know how to use most of HTML and CSS tags ? </li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Web and Software: 2 years (Required)</li></ul><p>Language:</p><ul><li>English perfectly  (Required)</li></ul><p>Location:</p><ul><li>Dubai (Preferred)</li></ul>

Customer Service and Digital Marketing

MongoDB

<div><p>Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc.</p>
<p>
We are looking to speak to candidates who are based in Dubai for our hybrid working model.</p>
<h3 class="jobSectionHeader"><b>
Our ideal candidate will have</b></h3>
<ul><li>5+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role</li>
<li>A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB</li>
<li>A mind for technology - we'll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts</li>
<li>The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc</li>
<li>An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment</li>
<li>Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem</li>
<li>Prior exposure to database, cloud, and infrastructure technology is a plus</li>
<li>Bilingual English and Turkish
</li></ul><h3 class="jobSectionHeader"><b>On a given day in this role you will:</b></h3>
<ul><li>Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth</li>
<li>Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization</li>
<li>Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team's eyes and ears in this field</li>
<li>De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same</li>
<li>Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio</li>
<li>Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan</li>
<li>Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization</li>
<li>Document all customer interactions in internal systems, including Gainsight and Salesforce.com</li>
<li>Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we'll need to be constantly adjusting our engagement strategies based on these signals, which you'll be in the best position to identify and share back with internal teams</li>
<li>Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success</li>
<li>Forecast expected churn and growth to your senior leadership team</li>
<li>Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team</li>
<li>Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow</li>
</ul><h3 class="jobSectionHeader"><b>About MongoDB</b></h3>
<p>
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB's unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.</p>
<p>
With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.</p>
<p>
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.</p>
<p>
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!</p>
<p>
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.</p>
<p>
MongoDB is an equal opportunities employer.</p>
<p><i>
Req ID: 1273383345</i></p></div>

Customer Success Manager - Turkish Speaker

Property Finder

<div><p>Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.</p><p>
Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.</p><p><b>
Position Title</b></p><p>
Customer Success Partner</p><p><b>
Reports To</b></p><p>
Customer Success Partner - Manager</p><p><b>
Position Summary</b></p><p>
The Customer Success Partner (CSP) is a key role responsible for providing direct impact on revenue retention by owning the post-sales customer experience and engagement, driving adoption and value realization for our subscription customers. Ultimately, the CSP represents the customers&rsquo; interests in realizing value from Property Finder digital products and solutions. The CSP will focus on key accounts for which they will be responsible for leveraging data around customer health to effectively collaborate with cross-functional teams to drive customer outcomes, client satisfaction and overall revenue growth. The CSP will also partner closely with Sales to help them achieve their revenue targets and identify future growth opportunities. Strong relationship building skills and a passion for helping customers succeed, combined with an affinity for metrics and analytics, are key to success in this role.</p><p><b>
Key Responsibilities</b></p><ul><li><p>
Establish strong relationships with assigned customers, serving as their dedicated point of contact for all questions and concerns.</p></li><li><p>
Represent best practices regarding PF products and services to the customer to ensure maximum value from their investment.</p></li><li><p>
Consult with clients to jointly establish goals and the metrics used to evaluate progress towards those goals to align expectations for maximum client success</p></li><li><p>
Monitor health metrics to conduct reviews with clients using established metrics and reporting to ensure they are on track to meet goals and to remedy results that are off track.</p></li><li><p>
Identify CSQL&rsquo;s during customer check-ins to support revenue growth and upsell opportunities.</p></li><li><p>
Leverage technology to increase efficiencies and make processes scalable.</p></li><li><p>
Partner with sales to provide needed support and resources throughout the customer&rsquo;s lifecycle so they can achieve revenue targets.</p></li></ul><p><b><br>
Desired Qualifications</b></p><ul><li><p>
Bachelor's degree in business, marketing or science major</p></li><li><p>
At least 3-5 years in a SAAS/Subscription environment</p></li><li><p>
Experience managing multi million AED quota and helping business owners to deliver ROI</p></li><li><p>
Robust business and financial acumen; P &amp; L expertise is a plus</p></li><li><p>
Strong organizational, multitasking and time-management skills.</p></li><li><p>
Exceptional oral and written communication skills internally and externally.</p></li><li><p>
Focused, reliable and responsible self-starter that can self-manage with strong critical-thinking skills.</p></li><li><p>
Experience with Salesforce or similar CRM.</p></li><li><p>
Experience in real estate media, tech, software, advertising and/or marketplace-based businesses preferred.</p></li><li><p>
Fluent in English, Arabic preferred</p></li></ul><p><b>
Skills &amp; Behaviors of Successful Candidates</b></p><ul><li><p>
100% Align and represent Property Finder&rsquo;s Core Values and be an example of leadership</p></li><li><p>
Serve as a brand ambassador for Property Finder, representing the best interests of the company and partners</p></li><li><p>
Seasoned sales professional with a solid track of achieving targets and has solid experience in managing existing customers including renewal, upsell and cross sell</p></li><li><p>
Solid experience in selling products and services delivered through SaaS or as a Subscription</p></li><li><p>
Strive to understand how your customers are using your products and can help them enhance their utilization and the value they extract out of your solutions</p></li><li><p>
Take pride in providing reliable forecasts to the business</p></li><li><p>
Consultative approach. Understand ROI analysis and can put together business reports and business proposals to help convince customers and speedup their business decisions</p></li><li><p>
Effective communicator and show up always prepared</p></li><li><p>
Team player and do you collaborate with other functions to deliver the best results for the company and the customer.</p></li></ul><p><b>
Property Finder Principles</b></p><ul><li><p>
Move fast and make things</p></li><li><p>
Data beats opinions</p></li><li><p>
Don&rsquo;t confuse motion with progress</p></li><li><p>
Failure is success if we learn from it</p></li><li><p>
People over pixels</p></li></ul><p>
 <b>Our promise to talent</b></p><p>
At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.</p><h2 class="jobSectionHeader"><b>
Property Finder Guiding Principles</b></h2><div><div><div><div><div><div><div><ul><li><p>
Think Future First</p></li><li><p>
Data Beats Opinions, Speed Beats Perfection</p></li><li><p>
Optimise for Impact</p></li><li><p>
Act Like An Owner</p></li><li><p>
The Biggest Risk is Taking no Risk at All</p></li></ul></div></div></div></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Find us at:</b></h2></div></div><h2 class="jobSectionHeader">
Twitter</h2><h2 class="jobSectionHeader">
Facebook</h2><h2 class="jobSectionHeader">
Instagram</h2><h2 class="jobSectionHeader">
Linkedin</h2><h2 class="jobSectionHeader">
Glassdoor</h2></div>

Customer Success Partner

Fresha

<div><div><b>About Fresha</b></div><div></div><div><br>
Fresha is the leading marketplace platform for beauty &amp; wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.</div><div></div><div><br>
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.</div><div></div><div><br>
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.</div><div></div><div><br>
Fresha&rsquo;s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.</div><div></div><div><br>
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google</div><div></div><div><br>
Given our exciting and progressive growth plans, we are looking for an exceptional Professional Services Specialist to come and join our global business.</div><div></div><div><br>
Reporting into Team Lead, Professional Services, Europe &amp; GCC and working closely with our Business Development and Account Management Teams, you will be accountable for ensuring a quality efficient build for all our Partners coming onto the Fresha Ecosystem through Inbound &amp; Outbound channels.</div><div></div><div><br>
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.</div><div></div><div><br>
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office five days per week.<br>
</div><div></div><br>
<ul><li><b>For this particular role we require Fluent Arabic reading, speaking and writing proficiency.
</b></li></ul><h3 class="jobSectionHeader"><b>KPIs</b></h3><ul><li><b>
Onboarding Lead time</b> - average of 7 business days per Professional Services Specialist</li></ul><h3 class="jobSectionHeader"><b>
Partner Onboarding</b></h3><ul><li>
Understand our partners business requirements, and confidently communicate the Fresha Onboarding approach and project plan</li><li>
Be able to clearly articulate the Fresha Ecosystem including Fresha Pay Online, our Booking Software &amp; the Marketplace in order to provide solutions into the Partners&rsquo; business requirements</li><li>
Lead the Partner on the onboarding journey, managing expectations, risks and ultimately accurate go live dates</li><li>
Demonstrate strong attention to detail to ensure quality Fresha profiles are built for all our Partners with particular focus on activating all our payment features</li><li>
Assist our partners in representing themselves in the best possible manner on our platform</li></ul><h3 class="jobSectionHeader"><b>
Marketplace</b></h3><ul><li>
Provide continuous quality assurance on the Marketplace to ensure this looks good at all time</li><li>
Provide sufficient guidance and documentation to ensure a seamless handover experience for the partner to Partner Success or Customer Experience teams</li></ul><h3 class="jobSectionHeader"><b>
Additional Ad-Hoc</b></h3><ul><li>
Comfortable presenting information, and open to feedback</li><li>
Cover other team members Partner projects to ensure we win as a team</li><li>
Ensure efficient and accurate use of Hubspot to accurately reflect the progress of each Partner in the Onboarding pipeline whilst also tracking all activity and correspondence</li><li>
Proactively search for new features, processes &amp; opportunities that may optimize our own internal processes, improve Partner experience and drive conversions</li></ul><div></div><ul><li><i><br>
This list is not exhaustive and there may be other activities you are required to deliver.</i></li></ul><h3 class="jobSectionHeader"><b>
Skills, experience &amp; qualifications required</b></h3><ul><li>
Commercially minded, understanding critical needs of Partners onboarding</li><li>
Managing expectations of Partner right from the start</li><li>
Exceptionally high organizational and time management skillsExcellent oral and written communication skills</li><li>
Proficient in Excel and data cleaning an asset</li><li>
Project coordination experience or certification highly desired</li><li>
Experience working in the Beauty &amp; Wellness sector or previous start-up/scale-up tech company environment an asset</li><li>
Ability to identify problems and opportunities as well as offer or implement actions and solutions</li><li>
Strong analytical and troubleshooting skills</li><li>
An ability to influence others through effective communication and negotiations</li><li>
Flexible and comfortable working in a fast-paced and changing environment</li><li>
Creative thinking and problem-solving mindset</li><li>
Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards</li><li>
Team player - must be happy to &lsquo;roll sleeves up&rsquo; and assist the team whenever required</li><li>
Self-starter and highly proactive approach</li><li>
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.</li></ul><h3 class="jobSectionHeader"><b>
Interview Process</b></h3><ul><li><b>
Screen Call </b>- Video-call with a member from the Talent Team (30m)</li><li><b>
Skills &amp; Experience </b>- Video-call with PSS Hiring Team (30m)</li><li><b>
Technical Ability &amp; Cultural Assessment </b>- In-person with PSS Team Lead, GCC and GCC GM<br>
</li></ul><div></div><br>
<ul><li><i>We aim to finalise the entire interview process and deliver feedback within </i><b><i>2</i></b><b><i> weeks</i></b><i>.</i></li></ul><div></div><div><br>
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.</div><div><b>
Inclusive workforce<br>
</b></div><div></div><br>
<div>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.</div><div></div><div><br>
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.</div><div></div><div><br>
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.</div><div></div><div><br>
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.</div></div>

Professional Services Specialist (Dubai)

Sitecore

<div><div><b>About Us:</b></div><div>
</div><div>
At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world&rsquo;s most iconic brands to build lifelong relationships with their customers&mdash;seamlessly, smartly, and at scale.</div><div><br>
As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L&rsquo;Or&eacute;al, Sitecore helps brands transform engagement through experiences that are not only personalised but predictive and dynamic.</div><div><br>
Our foundation is our people&mdash;a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. <div><b>Our values</b></div> guide how we lead, innovate, and connect. They are the behaviours that bring our mission and vision to life, every day, in every interaction.</div><div><br>
As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.</div><div><br>
Learn more at <div><b>Sitecore.com</b></div>.</div><div>
</div><p></p><div><b>
About the Role:</b></div><div><div><div><div><div>
We are looking for a tech-savvy individual with a passion for martech and a drive to deliver success for Sitecore customers. You will be part of our Customer Value Realisation team and working alongside solution architects, consultants and project managers, as part of the Services team in the MEA region.</div><ul><li>As Customer Success Manager (CSM) you will lead customer engagements for the Customer Value Realization team, and drive successful customer outcomes through onboarding, product adoption and value realization through Sitecore360.</li><li>You will be challenged to tailor each engagement, ensuring customers get the most value from Sitecore&rsquo;s Digital Experience solutions. You will work closely with customers, delivery teams, and internal stakeholders to provide the right guidance and ensure best practices are applied throughout the customer journey.</li></ul></div></div></div></div><p></p><div><b>
What You&rsquo;ll Do:</b></div><ul><li><div>
Act as a trusted advisor for Sitecore&rsquo;s Agentic solutions</div></li><li><div>
Deliver structured onboarding for new customers and partners, to drive efficient adoption of Sitecore platforms</div></li><li><div>
Identify and understand the business problems, challenges and opportunities of the client</div></li><li><div>
Identify and address risks and adoption challenges</div></li><li><div>
Bring proven SaaS delivery experience, either as a project manager or consultant</div></li><li><div>
Bring communication skills that inspire, project confidence and strong knowledge of the space</div></li><li><div>
Build strong customer relationships and align business objectives with solutions that generate value</div></li><li><div>
Bring high-level energy and persistence in the face of stakeholder pushback or ambiguity</div></li><li><div>
Communicate confidently across all levels of a customer&rsquo;s organisation &ndash; from end-users to team leads and C-suite executives</div></li><li><div>
Represent Sitecore externally (user groups, speaking on stage, etc.)</div></li><li><div>
Serve as a bridge between internal technical, strategic, product, and presales teams, keeping everyone focused on customer value</div></li><li><div>
Play a key role in account retention, growth, and customer satisfaction</div></li></ul><p></p><p><b>
What You Need to Succeed:</b></p><ul><li>
Strong and effective written and oral communication skills (native Arabic &amp; proficient in English); demonstrated desire to improve on presentation skills continually.</li><li>
Proven experience in Professional Services, SaaS projects, or digital transformation.</li><li>
Proven experience in digital marketing / SEO and content strategy/business analysis.</li><li>
First-hand experience of SaaS delivery using agile methodologies</li><li>
Customer-focused and able to engage both technical and business stakeholders</li><li>
Sitecore or other CMS / Experience Management software knowledge</li><li>
Ability to travel, 20% or less</li></ul><p></p><p><b>
Additional Skills That Could Set You Apart:</b></p><ul><li>
Excellent presentation skills</li><li>
Understanding of martech ecosystems and how to integrate digital experience platforms within them</li><li>
Comfortable explaining concepts to technical and non-technical audiences</li><li>
Willingness to grow technically and as a presenter</li></ul><div><div><div><b>
Why Sitecore?</b></div></div><div><div>
At Sitecore, we offer a vibrant work culture, a collaborative environment, and the opportunity to work on products that shape digital experiences globally. We&rsquo;re dedicated to fostering growth, innovation, and a commitment to our employees&rsquo; professional and personal development. Be part of a visionary, innovation-driven team shaping the next era of AI-powered content management in a leading composable DXP.</div></div></div><div><div>
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other local legally protected characteristic.</div></div></div>

Customer Success Manager

Unifonic

<div>
 <strong>
  <strong>
   Job Description
   <br/>
   <br/>
  </strong>
 </strong>
 Proudly voted a Great Place to Work&reg;, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
 <br/>
 <br/>
 We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we&rsquo;re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
 <br/>
 <br/>
 <strong>
  Meet the team!
  <br/>
  <br/>
 </strong>
 The People Department at Unifonic is dedicated to attracting, developing, and retaining the best talent in the industry. We are committed to creating a positive and inclusive work environment for all our colleagues. Our goal is to ensure that every Unifone feels valued, supported, and empowered to reach its full potential. We&rsquo;re responsible for all aspects of people, including recruiting, onboarding, training, and development. We also play a crucial role in fostering a culture of collaboration and continuous improvement at Unifonic.
 <br/>
 <br/>
 As a People Success Officer, you will be handling day-to-day operations tasks, company documentation, and visa management having good knowledge of IT and vendor management.
 <br/>
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 <strong>
  <strong>
   Help Us Shape The Future Of Communications By:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Handling employees requests, serving all Unifonic employees across offices with full resolutions and within the designed SLA.
  </li>
  <li>
   Maintaining the Dubai office through office maintenance, office supplies, inventory management, and ensuring a well-stocked and organized workspace.
  </li>
  <li>
   Arranging business travel logistics for all employees at different levels, including booking flights, hotels, and transportation, per diem management &amp; venue and events management.
  </li>
  <li>
   Ensuring all company official documents are updated and renewed on time.
  </li>
  <li>
   Leading the process of business visas or new joiners' work visas to the Dubai office.
  </li>
  <li>
   Building strong relations with the vendors and suppliers to maintain smooth operations with the.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Job Requirements
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  What you&rsquo;ll bring:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Human Resources, or a related field.
  </li>
  <li>
   Eager to start a career in HR or administrative support, with a strong interest in organizational and people operations.
  </li>
  <li>
   1+ year of experience in HR or People Operations within tech or high-growth environments
  </li>
  <li>
   Comfortable learning and using systems and productivity tools like Google Docs, Sheets, and Slides.
  </li>
  <li>
   Strong attention to detail and willingness to deliver high-quality work.
  </li>
  <li>
   Professional communication skills, with confidence to interact and learn from colleagues at all levels.
  </li>
  <li>
   Organized and proactive, with good time management and planning habits.
  </li>
  <li>
   Fluent in English and Arabic, with strong written and verbal communication skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As a Unifone, you&rsquo;ll receive a range of benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and bonus.
  </li>
  <li>
   Unifonic share scheme (we are all owners!).
  </li>
  <li>
   30 holiday days after the first anniversary.
  </li>
  <li>
   Your Birthday off!
  </li>
  <li>
   Spend up to 25 days per year working from anywhere in the world!
  </li>
  <li>
   Paid leave for new parents.
   <br/>
   <br/>
  </li>
 </ul>
 Proudly voted a Great Place to Work&reg;, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
 <br/>
 <br/>
 We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we&rsquo;re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
 <br/>
 <br/>
 <strong>
  Meet the team!
  <br/>
  <br/>
 </strong>
 The People Department at Unifonic is dedicated to attracting, developing, and retaining the best talent in the industry. We are committed to creating a positive and inclusive work environment for all our colleagues. Our goal is to ensure that every Unifone feels valued, supported, and empowered to reach its full potential. We&rsquo;re responsible for all aspects of people, including recruiting, onboarding, training, and development. We also play a crucial role in fostering a culture of collaboration and continuous improvement at Unifonic.
 <br/>
 <br/>
 As a People Success Officer, you will be handling day-to-day operations tasks, company documentation, and visa management having good knowledge of IT and vendor management.
 <br/>
 <br/>
 <strong>
  <strong>
   Help Us Shape The Future Of Communications By:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Handling employees requests, serving all Unifonic employees across offices with full resolutions and within the designed SLA.
  </li>
  <li>
   Maintaining the Dubai office through office maintenance, office supplies, inventory management, and ensuring a well-stocked and organized workspace.
  </li>
  <li>
   Arranging business travel logistics for all employees at different levels, including booking flights, hotels, and transportation, per diem management &amp; venue and events management.
  </li>
  <li>
   Ensuring all company official documents are updated and renewed on time.
  </li>
  <li>
   Leading the process of business visas or new joiners' work visas to the Dubai office.
  </li>
  <li>
   Building strong relations with the vendors and suppliers to maintain smooth operations with the.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   What You&rsquo;ll Bring:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Human Resources, or a related field.
  </li>
  <li>
   Eager to start a career in HR or administrative support, with a strong interest in organizational and people operations.
  </li>
  <li>
   1+ year of experience in HR or People Operations within tech or high-growth environments
  </li>
  <li>
   Comfortable learning and using systems and productivity tools like Google Docs, Sheets, and Slides.
  </li>
  <li>
   Strong attention to detail and willingness to deliver high-quality work.
  </li>
  <li>
   Professional communication skills, with confidence to interact and learn from colleagues at all levels.
  </li>
  <li>
   Organized and proactive, with good time management and planning habits.
  </li>
  <li>
   Fluent in English and Arabic, with strong written and verbal communication skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As a Unifone, you&rsquo;ll receive a range of benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and bonus.
  </li>
  <li>
   Unifonic share scheme (we are all owners!).
  </li>
  <li>
   30 holiday days after the first anniversary.
  </li>
  <li>
   Your Birthday off!
  </li>
  <li>
   Spend up to 25 days per year working from anywhere in the world!
  </li>
  <li>
   Paid leave for new parents.
  </li>
 </ul>
</div>


People Success Officer (UAE National)

TALENTMATE

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Job Description
   <br/>
   <br/>
  </strong>
 </strong>
 Proudly voted a Great Place to Work&reg;, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
 <br/>
 <br/>
 We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we&rsquo;re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
 <br/>
 <br/>
 <strong>
  Meet the team!
  <br/>
  <br/>
 </strong>
 The People Department at Unifonic is dedicated to attracting, developing, and retaining the best talent in the industry. We are committed to creating a positive and inclusive work environment for all our colleagues. Our goal is to ensure that every Unifone feels valued, supported, and empowered to reach its full potential. We&rsquo;re responsible for all aspects of people, including recruiting, onboarding, training, and development. We also play a crucial role in fostering a culture of collaboration and continuous improvement at Unifonic.
 <br/>
 <br/>
 As a People Success Officer, you will be handling day-to-day operations tasks, company documentation, and visa management having good knowledge of IT and vendor management.
 <br/>
 <br/>
 <strong>
  <strong>
   <strong>
    Help Us Shape The Future Of Communications By:
    <br/>
    <br/>
   </strong>
  </strong>
 </strong>
 <ul>
  <li>
   Handling employees requests, serving all Unifonic employees across offices with full resolutions and within the designed SLA.
  </li>
  <li>
   Maintaining the Dubai office through office maintenance, office supplies, inventory management, and ensuring a well-stocked and organized workspace.
  </li>
  <li>
   Arranging business travel logistics for all employees at different levels, including booking flights, hotels, and transportation, per diem management &amp; venue and events management.
  </li>
  <li>
   Ensuring all company official documents are updated and renewed on time.
  </li>
  <li>
   Leading the process of business visas or new joiners work visas to the Dubai office.
  </li>
  <li>
   Building strong relations with the vendors and suppliers to maintain smooth operations with the.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Job Requirements
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  <strong>
   What You&rsquo;ll Bring:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Human Resources, or a related field.
  </li>
  <li>
   Eager to start a career in HR or administrative support, with a strong interest in organizational and people operations.
  </li>
  <li>
   1+ year of experience in HR or People Operations within tech or high-growth environments
  </li>
  <li>
   Comfortable learning and using systems and productivity tools like Google Docs, Sheets, and Slides.
  </li>
  <li>
   Strong attention to detail and willingness to deliver high-quality work.
  </li>
  <li>
   Professional communication skills, with confidence to interact and learn from colleagues at all levels.
  </li>
  <li>
   Organized and proactive, with good time management and planning habits.
  </li>
  <li>
   Fluent in English and Arabic, with strong written and verbal communication skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As a Unifone, you&rsquo;ll receive a range of benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and bonus.
  </li>
  <li>
   Unifonic share scheme (we are all owners!).
  </li>
  <li>
   30 holiday days after the first anniversary.
  </li>
  <li>
   Your Birthday off!
  </li>
  <li>
   Spend up to 25 days per year working from anywhere in the world!
  </li>
  <li>
   Paid leave for new parents.
   <br/>
   <br/>
  </li>
 </ul>
 Proudly voted a Great Place to Work&reg;, we are a dynamic startup in the SaaS space that is revolutionizing the way businesses communicate. Our team is made up of 500+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.
 <br/>
 <br/>
 We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we&rsquo;re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!
 <br/>
 <br/>
 <strong>
  Meet the team!
  <br/>
  <br/>
 </strong>
 The People Department at Unifonic is dedicated to attracting, developing, and retaining the best talent in the industry. We are committed to creating a positive and inclusive work environment for all our colleagues. Our goal is to ensure that every Unifone feels valued, supported, and empowered to reach its full potential. We&rsquo;re responsible for all aspects of people, including recruiting, onboarding, training, and development. We also play a crucial role in fostering a culture of collaboration and continuous improvement at Unifonic.
 <br/>
 <br/>
 As a People Success Officer, you will be handling day-to-day operations tasks, company documentation, and visa management having good knowledge of IT and vendor management.
 <br/>
 <br/>
 <strong>
  <strong>
   <strong>
    Help Us Shape The Future Of Communications By:
    <br/>
    <br/>
   </strong>
  </strong>
 </strong>
 <ul>
  <li>
   Handling employees requests, serving all Unifonic employees across offices with full resolutions and within the designed SLA.
  </li>
  <li>
   Maintaining the Dubai office through office maintenance, office supplies, inventory management, and ensuring a well-stocked and organized workspace.
  </li>
  <li>
   Arranging business travel logistics for all employees at different levels, including booking flights, hotels, and transportation, per diem management &amp; venue and events management.
  </li>
  <li>
   Ensuring all company official documents are updated and renewed on time.
  </li>
  <li>
   Leading the process of business visas or new joiners work visas to the Dubai office.
  </li>
  <li>
   Building strong relations with the vendors and suppliers to maintain smooth operations with the.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   What You&rsquo;ll Bring:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Human Resources, or a related field.
  </li>
  <li>
   Eager to start a career in HR or administrative support, with a strong interest in organizational and people operations.
  </li>
  <li>
   1+ year of experience in HR or People Operations within tech or high-growth environments
  </li>
  <li>
   Comfortable learning and using systems and productivity tools like Google Docs, Sheets, and Slides.
  </li>
  <li>
   Strong attention to detail and willingness to deliver high-quality work.
  </li>
  <li>
   Professional communication skills, with confidence to interact and learn from colleagues at all levels.
  </li>
  <li>
   Organized and proactive, with good time management and planning habits.
  </li>
  <li>
   Fluent in English and Arabic, with strong written and verbal communication skills.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  As a Unifone, you&rsquo;ll receive a range of benefits:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary and bonus.
  </li>
  <li>
   Unifonic share scheme (we are all owners!).
  </li>
  <li>
   30 holiday days after the first anniversary.
  </li>
  <li>
   Your Birthday off!
  </li>
  <li>
   Spend up to 25 days per year working from anywhere in the world!
  </li>
  <li>
   Paid leave for new parents.
   <br/>
   <br/>
  </li>
 </ul>
 Job Details
 <br/>
 <br/>
 Role Level: Entry-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.unifonic.com Job Function: Others Company Industry/
 <br/>
 <br/>
 Sector: Information Technology and Services
 <br/>
 <br/>
 What We Offer
 <br/>
 <br/>
 <strong>
  About The Company
  <br/>
  <br/>
 </strong>
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 <br/>
 <br/>
 Report
 <br/>
 <br/>
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>


People Success Officer UAE National

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