cloud support engineer

customer services specialist Jobs in Karachi

customer services specialist

customer support representative Jobs in Karachi

customer support representative

it support

it support engineer

desktop support technician

Jamiat Talim ul Quran

The incumbent will:&bull;Provide network support, including troubleshooting connectivity issues, maintaining switches, routers, and Wi-Fi access points.&bull;Deliver desktop support for end-users, including hardware/software troubleshooting, updates, and configurations.&bull;Handle installations of operating systems, applications, and IT equipment.&bull;Provide ERP support, including user account management, troubleshooting ERP issues, and coordinating with ERP vendors when required.&bull;Maintain system documentation, track IT assets, and ensure data security best practices.&bull;Assist in regular system upgrades, backups, and preventive maintenance.&bull;Provide timely IT support to ensure minimal downtime for business operations.Skills:<ul><li>Strong understanding of networking (LAN/WAN, TCP/IP, firewalls, VPNs)</li><li>Hands-on experience with Windows/Linux environments and desktop troubleshooting.</li><li>Familiarity with ERP systems and basic database concepts.</li></ul>Qualification : Bachelor&rsquo;s degree in Computer Science, IT, or related field.Experience : 2&ndash;3 years of relevant experience in IT support, preferably with ERP exposure. (Experience of NGO will be preferred)Location : KarachiSend your CVs to: careers@jtq.edu.pklatest by Sep 15, 2025Mention Job Position &quot;Desktop &amp; ERP Support Executive&quot; in subjectJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Desktop & ERP Support Executive

Sybrid Pvt Ltd - A Lakson Group Company

Responsibilities: 1. Desktop Support: - Provide support for LAN issues and ensure network connectivity.- Assist users with application support, resolving software and hardware issues.- Maintain an inventory of desktop equipment and manage updates and patches.2. Server Monitoring: - Monitor virtual machines, application servers, and file servers.- Track CPU, storage, and memory utilization to ensure optimal performance.- Perform routine health checks and report any anomalies.3. Network Monitoring: - Utilize Network Monitoring Systems (NMS) to oversee routers, switches, and proxy servers.- Monitor bandwidth usage and identify top talkers.- Ensure WiFi networks are functioning correctly and troubleshoot any connectivity issues.4. Incident Management: - Respond to and resolve system and network incidents promptly.- Document incidents and resolutions in the ticketing system.- Escalate complex issues to senior engineers when necessary.5. Maintenance and Upgrades: - Assist in the planning and execution of system and network upgrades.- Perform routine maintenance tasks to ensure system reliability.- Apply security patches and updates to systems and applications.6. User Training and Support: - Provide end-user training on system and network usage.- Create and maintain user guides and documentation.7. ISMS Documentation Records Keeping:Maintain and update Information Security Management System (ISMS) documentation.Ensure all records are accurately kept and comply with organizational policies.Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field.- 1-2 years of experience in system and network support.- Knowledge of server and network monitoring tools.- Strong problem-solving skills and attention to detail.Job Type: Full-timeWork Location: In person

System Support Engineer

Inspire Pakistan

<div><div><div><div>Posted date</div> <div>16th September, 2025</div> <div>Last date to apply</div> <div>21st September, 2025</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Karachi</div>
</div> 
<div><div>Category</div> <div>Information and Communications Technology
</div></div> 
<div><div>Salary</div> <div>75,000 (Fixed Salary)</div>
</div> 
<div><div>Type</div> <div>Full Time</div> <div>Position</div> <div>1</div>
</div> 
<div><div>Experience</div> <div>3 years </div><div>Maximum Age</div> <div>40 years</div></div></div></div>
 <div>Job Description

Title: IT and Database Assistant

Reporting to: Project Manager

Duty Station: Field Office Karachi

Unit: Operations

Section: IT

Summary of Key Functions

Position's primary focus may be in the areas of computer operations, user and desktop support (hardware and software), helpdesk, and data management. Performs a variety of moderately complex information technology support duties to ensure smooth delivery of technology services. Monitors, operates, or coordinates and assists others in the operation of computer hardware, software, and peripherals in order to achieve desired results. Utilizes computer equipment, software and diagnostic tools to perform a broad range of customer assistance, production job processing, and equipment maintenance and repair and computer operations assignments. Requires minimum supervision and may act as lead when the need arises. Updates supervisor on status of projects or technical issues.

Roles and Responsibilities
<ul>
<li>Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs</li>
<li>Sets up and configures desktop computers, peripherals and accounts assigning security level</li>
<li>Installs software and installs and repairs hardware and peripherals</li>
<li>Tests programs</li>
<li>Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate</li>
<li>Maintains systems, databases and Webpages</li>
<li>Administers user accounts. Administrator privileges only for IT Officer/Supervisor</li>
<li>Designs and produces basic reports</li>
<li>Sets up and submits production jobs and edits and debugs computer output</li>
<li>Transfers computer files between plat forms and take backups.</li>
<li>Provides basic troubleshooting, repair and maintenance for computer equipment (e.g. microcomputers, disk drives, and laser printers) and may assist with testing personal computers and peripherals on a network to diagnose, hardware versus software problems</li>
<li>Acts as a customer liaison for the computing operation, communicating, resolving, and/or initiating the resolution of problems and concerns</li>
<li>Arranges for distribution of output to customer;</li>
<li>Maintains records 
Maintaining software and hard ware inventory, maintain/update soft copy of the IT inventory and share copy with Administration on quarterly basis. In Case of unavailability of the IT Staff Administration staff will do the job.</li>
<li>Contributes to unit goals by accomplishing related duties as required.</li>
<li>Any other duty assigned by the Supervisor.</li></ul></div>

IT and Database Assistant-Karachi

Supply Chain Services

About DRM Outsource SolutionsDRM Outsource Solutions is a fast-growing outsourcing company that connects top-tier talent with leading businesses across Pakistan and beyond. We don&rsquo;t just recruit &mdash; we ensure long-term success, alignment, and engagement of every candidate we place. As part of our expansion, we are hiring an IT &amp; Network Support Executive to support our internal systems and client operations.Job Role: IT &amp; Network Support ExecutiveWe are seeking a technically skilled and self-motivated IT &amp; Network Support Executive to manage, monitor, and troubleshoot internal systems and support remote client IT needs. The role requires both technical expertise and independent problem-solving skills, with on-site commitment to our Bahria Town Karachi office.Key Responsibilities:<ul><li>Troubleshoot and resolve IT and networking issues</li><li>Diagnose and repair hardware, software, and system faults</li><li>Manage network and server maintenance, monitoring, and updates</li><li>Coordinate the implementation of IT support operations</li><li>Handle IT procurement (hardware, software, and services) aligned with business needs</li><li>Maintain and update asset databases and documentation</li><li>Analyze and improve workflow processes, equipment layout, and space usage</li><li>Create technical documentation for internal systems and user support</li><li>Troubleshoot Office UPS issues and coordinate with IT vendors</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science or related field</li><li>2&ndash;3 years of experience in IT support, desktop support, or similar roles</li></ul>Required Skills:<ul><li>Strong hands-on knowledge of IT systems, hardware, and networking</li><li>Ability to troubleshoot technical issues independently</li><li>Experience with server and network configuration &amp; maintenance</li><li>Solid understanding of internet security and data privacy principles</li><li>Proficient in creating and managing technical documentation</li><li>Strong coordination skills for working with external vendors</li><li>Self-starter with the ability to work independently and manage multiple priorities</li></ul>Why Join DRM Outsource Solutions?<ul><li>Career growth in a rapidly expanding organization</li><li>Hands-on role with autonomy and ownership</li><li>Collaborative and performance-driven work culture</li><li>Direct exposure to internal and external IT environments</li><li>Competitive salary based on experience and skill set</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>How much Experience you have in IT/Network Support ?</li><li>Please mention your salary Expectations and joining date?</li><li>Do you live in Bahria Town Karachi ? if yes then please mention your complete address otherwise your profile will be rejected?</li></ul>Work Location: In person

IT & Network Support Executive-Bahria Town Karachi

Tezober Comm Solutions

We're Hiring Sales Executive (Night Shift)Best Opportunity for Fresh Candidates with no experience Are you a sales-driven professional with a passion for gaming and social media? Join theQsys, a fast-growing digital services company, and help us expand our global reach through Discord, Twitch, and Twitter (X).Location: Johar near Millennium Mall, (Main Rashid Minhas Road). KarachiTiming: 09:00 PM - 06:00 AM - (on-site, Night shift)Job Type: Full-timePay: Basic Salary + CommissionFresh Candidates / Metric / Intermediate - O/A level are preferred to applyFemales are encourage to applyRequirements: Strong organizational and time management skillsExcellent communication (verbal &amp; written)Ability to work independently or with a teamApply at: hr@theqsys.com with the subject line: (Sales Executive - Name)Job Types: Full-time, FresherPay: Rs20,000.00 - Rs200,000.00 per monthWork Location: In person

Intermediate / Chat Support Executive (Discord)

Minhasoft

Job Title: .NET Desktop Application DeveloperLocation: Karachi, Gulshan Iqbal Block 6 Job Type: Full-timeJob Description: We are looking for a skilled .NET Developer with a strong background in desktop application development. The ideal candidate should have at least 1 year of professional experience and hands-on expertise in building and maintaining desktop applications. Knowledge and experience with Crystal Reports is a must.Responsibilities:<ul><li>Develop, maintain, and enhance desktop applications using .NET framework.</li><li>Integrate, design, and generate reports using Crystal Reports.</li><li>Debug and resolve application issues in a timely manner.</li><li>Collaborate with the team to analyze requirements and implement solutions.</li><li>Ensure high performance and responsiveness of applications.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in .NET desktop application development.</li><li>Strong proficiency in C# / VB.NET and Windows Forms / WPF.</li><li>Practical knowledge of Crystal Reports for report design and integration.</li><li>Understanding of SQL Server and database connectivity.</li><li>Strong problem-solving and debugging skills.</li><li>Ability to work independently as well as part of a team.</li></ul>Preferred Skills (Optional):<ul><li>Experience with third-party libraries and APIs.</li><li>Familiarity with software version control systems (e.g., Git).</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

.NET Developer

Aspire92

Job Description:We are seeking a proactive and technically skilled IT Support Executive to join our team. The ideal candidate will be responsible for ensuring smooth onboarding of new employees through timely IT equipment setup and support. This role includes handling Cisco networking equipment, providing Microsoft account support, and troubleshooting issues in key business software such as QuickBooks. A solid understanding of Microsoft environments and general IT infrastructure is essential.Key Responsibilities:Set up laptops, workstations, and IT equipment for new joiners.Manage user accounts in Microsoft 365 (Outlook, Teams, OneDrive, etc.).Troubleshoot software issues including QuickBooks, Microsoft Office, and other company tools.Handle Cisco network equipment, including basic configuration and maintenance.Ensure smooth connectivity and resolve any network or hardware-related issues.Coordinate with external vendors for IT procurement or warranty services.Maintain asset inventory of all IT hardware and software licenses.Provide remote or on-site technical assistance to staff as needed.Implement and support IT security best practices.Assist in regular data backups and system updates.Requirements &amp; Qualifications:Bachelor&rsquo;s degree in information technology, Computer Science, or related field.1&ndash;3 years of experience in IT support or similar role.Hands-on experience with Microsoft environments (Windows OS, Microsoft 365, Active Directory).Familiarity with Cisco equipment (routers, switches, etc.) and basic networking principles.Working knowledge of accounting or operational software like QuickBooks is a plus.Good problem-solving and communication skills.Ability to work independently and manage multiple tasks.Skills:Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or CCNA.Experience in a BPO or service-based organization.Knowledge of remote desktop tools and IT ticketing systems.Job Type: Full-timeWork Location: Remote

Help desk analyst - IT

Explore 1153+ Desktop support technician in Karachi this September. Find roles across top companies and apply now to boost your career.