digital marketing strategist

social media channel and community management analyst Jobs in Hyderabad

digital marketing specialist

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience in managing insights, analytics, client management or consulting oriented projects driving customer success across cross-functional stakeholders.
 </li>
 <li>
 Experience in cross-functional and multi-layered stakeholder project management, and drive complex business outcomes and customer solutions through collaboration.
 </li>
 <li>
 Expertise in implementing, optimizing and managing digital advertising campaigns, as well as managing complex, transformative solutions with clients.
 </li>
 <li>
 Ability to operate analytically, to understand client needs and be comfortable with ambiguity and complexity.
 </li>
 <li>
 Passion for creating and sharing best practices to encourage a learning by sharing culture.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 Businesses of all shapes and sizes rely on Google&rsquo;s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
 
 
 Google creates products and services that make the world a better place, and gTech&rsquo;s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers&rsquo; complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
 
 
 To learn more about gTech, check out our video .
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Drive high impact across markets, customers and stakeholders through strategic multi-dimensional problem solving and cross-functional collaboration, delivering an excellent experience to Google's clients.
 </li>
 <li>
 Drive decision-making and thought-leadership with sales in enabling business/performance growth through systematic interventions, and also ensure the client portfolio sustains effective business growth.
 </li>
 <li>
 Pioneer advanced frameworks and customer solutions and help activate these with the right customers for long term trust and value. Look at opportunities to scale these across businesses and markets.
 </li>
 <li>
 Support the management team in advocating culture for the CSA (Customer Support Application) team, providing coaching and/or mentorship to the wider team, and act as a trusted advisor with key stakeholders in driving critical business discipline activities like workflow, pipeline, AI solutions/tool utilization, product activation, and people pillars.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Digital Marketing Specialist

<div>
 Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
 
 Gurugram, Haryana, India; Hyderabad, Telangana, India
 
 .
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience in managing Insights, analytics, client management or consulting projects, driving customer success across cross-functional stakeholders.
 </li>
 <li>
 Experience in implementing, optimizing and managing digital advertising campaigns, as well as managing complex, transformative solutions with clients.
 </li>
 <li>
 Experience in cross-functional and multi-layered stakeholder project management, with track record of driving complex business outcomes and customer solutions through collaboration.
 </li>
 <li>
 Ability to operate and understand client needs.
 </li>
 <li>
 Ability to be comfortable with ambiguity and complexity.
 </li>
 <li>
 Passion to create and share best practices to encourage a learning by sharing culture.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 Businesses of all shapes and sizes rely on Google&rsquo;s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
 
 
 In this role, you will build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their goals. You will act as an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver outcomes for both Google and customers. You will achieve as a team with promoters, shape the future of advertising, and make an impact on companies and users that trust Google with their most important goals.
 
 
 Google creates products and services that make the world a better place, and gTech&rsquo;s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers&rsquo; complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
 
 
 To learn more about gTech, check out our video .
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Drive high-impact across markets, customers and stakeholders through strategic multi-dimensional problem solving and cross-functional collaboration, delivering an excellent experience to clients.
 </li>
 <li>
 Drive decision-making and thought leadership with Sales in enabling business/performance growth through systematic interventions, and also ensure the client portfolio sustains effective business growth.
 </li>
 <li>
 Develop advanced frameworks and customer solutions (MO based solutions based on HQL/HVS) and help activate these with the right customers for long term trust and value. Look at opportunities to scale these across businesses and markets.
 </li>
 <li>
 Support the Management team in advocating culture for the team, providing coaching or mentorship to the wider team, and act as a trusted advisor with key stakeholders in driving critical business discipline activities such as workflow, pipeline, vendor utilization, product activation, and people pillars.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Digital Marketing Strategist

Accordion

<div>
 
 Role Overview:
 
 
 This role is a part of our global Accordion group. The responsibilities and nature of critical deliverables for this role will be spanning across geographies (currently India, U.S &amp; U.K) with operations based out of our India office in Hyderabad.
 
 
 
 
 
 The Global Marketing Associate is a highly execution-oriented role within the marketing organization &mdash; focused on turning strategy into action through disciplined delivery, content upkeep, data hygiene, and day-to-day operational support. This role is for a doer: someone detail-oriented, reliable, and proactive, who takes pride in maintaining high standards and keeping marketing systems, content, and assets running smoothly.
 
 
 
 
 
 You will serve as the backbone of marketing execution, working closely with Marketing team members from around the globe to support marketing and growth initiatives through consistent follow-through. Success in this role would ensure marketing content, data, and digital properties are consistently accurate and up to date, marketing tools and repositories are clean, usable, and well maintained, and that nothing &ldquo;falls through the cracks.&rdquo;
 
 
 
 
 
 
 Content Execution &amp; Maintenance:
 
 
 
 Support ongoing execution and upkeep of marketing content across channels, including:
 
 <ul>
 <li>
 Case study organization, maintenance, and publishing &ndash; internal and external
 </li>
 <li>
 Bios for new hires and updates for existing team members &ndash; internal and external
 </li>
 <li>
 Create, convert, and maintain PowerPoint slides and presentation materials.
 </li>
 <li>
 Ensure all published content is accurate, on-brand, and current.
 </li>
 <li>
 Maintain content libraries and shared repositories for easy access and reuse.
 </li>
 <li>
 Support timely ad-hoc content requests while maintaining ongoing updates.
 </li>
 </ul>
 
 
 
 
 
 Website &amp; Digital Property Management:
 
 
 <ul>
 <li>
 Manage day-to-day website and digital property updates, including content uploads and basic page edits.
 </li>
 <li>
 Support SEO / GEO execution through content updates, tagging, and optimization best practices.
 </li>
 <li>
 Assist with publishing blog posts and thought leadership entries.
 </li>
 <li>
 Ensure consistency and accuracy across digital touchpoints.
 </li>
 <li>
 Partner to troubleshoot and improve site functionality as needed.
 </li>
 </ul>
 
 
 
 
 
 Marketing Operations &amp; AI Enablement Support:
 
 
 <ul>
 <li>
 Support internal AI-enablement initiatives through strong data hygiene and content entry and organization.
 </li>
 <li>
 Build, maintain, and improve marketing- and BD-related content within internal AI systems and intranet.
 </li>
 <li>
 Support development and upkeep of business development AI agents, partnering with Technology as needed.
 </li>
 <li>
 Support marketing/commercial connectivity.
 </li>
 </ul>
 
 
 
 
 
 Campaign &amp; Advertising Support:
 
 
 <ul>
 <li>
 Stand up initial drafts of marketing ads for review and optimization, including:
 </li>
 <li>
 Google Ads
 </li>
 <li>
 LinkedIn Ads
 </li>
 <li>
 Support campaign execution through asset preparation and coordination.
 </li>
 <li>
 Maintain organized records of campaign materials and versions.
 </li>
 </ul>
 
 
 
 
 
 Performance Analysis &amp; Competitive Reporting:
 
 
 <ul>
 <li>
 Support tracking, reporting, and foundational marketing analytics.
 </li>
 <li>
 Assist with performance reporting across campaigns, website, and content.
 </li>
 <li>
 Help translate data into clear summaries and actionable insights for the team.
 </li>
 <li>
 Conduct competitive research and basic competitive reporting.
 </li>
 </ul>
 
 
 
 
 
 Qualification:
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in marketing, marketing operations, digital marketing, or a related role.
 </li>
 <li>
 Strong execution mindset &mdash; comfortable end-to-end and following through on tasks.
 </li>
 <li>
 Proficiency in PowerPoint; comfort creating, converting, and maintaining slides.
 </li>
 <li>
 Experience working with websites, CMS platforms, and digital publishing tool (LinkedIn, Google)
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Good communication skills, with an emphasis on written updates/ trackers.
 </li>
 <li>
 Comfort working across tools, systems, and content libraries.
 </li>
 <li>
 Ability to manage multiple requests and priorities simultaneously.
 </li>
 <li>
 Willingness to partner cross-functionally and learn new tools and processes.
 </li>
 </ul>
 
 
</div>

Accordion India - Associate – Branding & Marketing

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Analyst &ndash; CoRe - Digital Data Analytics Innovation,
 
 
 Global Brand
 
 -
 
 Social Media Channel and Community Management Analyst, Deloitte Support Services India Pvt Ltd
 
 
 
 Deloitte Global is seeking a highly skilled and proactive Global Social Media Channel and Community Manager to oversee and enhance our global social media presence. This role is crucial for managing the health and performance of our social channels, driving engagement, and ensuring consistent brand messaging across our key campaigns and partnerships. The successful candidate will be instrumental in coordinating social media activities, including content planning, social listening, and community management, to amplify Deloitte's impact on a global scale.
 
 
 
 Role And Responsibilities
 
 
 
 <ul>
 <li>
 Manage the health and performance of Deloitte Global's social media channels by improving Year-on-Year performance.
 </li>
 <li>
 Own and manage the global social media editorial calendar, including content planning and scheduling of LinkedIn, Instagram, Facebook and YouTube (including LI and YouTube livestreams).
 </li>
 <li>
 Execute social media posting for key global campaigns and partnerships, ensuring brand compliance and tracking.
 </li>
 <li>
 Ensure all social content adheres to brand guidelines and compliance processes before going live. Compliance is required throughout development process, but this person would act as a final eye.
 </li>
 <li>
 Coordinate with paid media teams for integrated social campaigns.
 </li>
 <li>
 Conduct social listening to monitor trends, brand mentions, and inform campaign strategy.
 </li>
 <li>
 Manage social media communities and fostering positive interactions where possible.
 </li>
 <li>
 Analyse social media performance, coordinate with our analytics team on key metrics, and optimise for engagement and growth.
 </li>
 <li>
 Optimise digital marketing tools (e.g., Sprinklr, Adobe Workfront) for efficiency.
 </li>
 <li>
 Facilitate global communication and knowledge sharing across Deloitte's network.
 
 
 </li>
 </ul>
 
 The team
 
 
 
 The Global Brand is closely aligned with the strategic priorities of Deloitte and drives all brand activity at a global level. We support delivery of these priorities while also maintaining support of member firm agendas. Through extending and deepening our influence with clients, talent and stakeholders, we will make greater impact and, as a result, strengthen our brand to better position Deloitte in the marketplace.
 
 
 
 Qualifications Required
 
 
 
 <ul>
 <li>
 BTech, BA or BS, MBA or equivalent
 </li>
 <li>
 Proven experience (e.g. 2 years) in social media management and digital marketing, preferably within a large, multinational organisation.
 </li>
 <li>
 Strong communications skills - excellent writing and editing skills
 </li>
 <li>
 Demonstrable success in significantly increasing social media engagement and follower growth.
 </li>
 <li>
 Proficiency with social media management and digital marketing tools.
 </li>
 <ul>
 <li>
 Required: Sprinklr
 </li>
 <li>
 Optional: Social Live, Claravine, and Adobe Workfront.
 </li>
 </ul>
 <li>
 Strong understanding of global brand campaigns and the ability to tailor strategies for diverse international audiences.
 </li>
 <li>
 Experience coordinating with paid media teams and implementing social listening strategies.
 </li>
 <li>
 Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate across a global network.
 </li>
 <li>
 Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
 
 </li>
 </ul>
 
 Location:
 
 Hyderabad
 
 
 
 Work hours:
 
 2 PM &ndash; 11 PM (IST);
 
 
 
 How You&rsquo;ll Grow
 
 
 
 At Deloitte, we have invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their way, playing to their strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities &mdash; including exposure to leaders, sponsors, coaches, and challenging assignments &mdash; to help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources, including live classrooms, team&hyphen;based learning, and eLearning. Deloitte University (DU): The Leadership Center in India, our state&hyphen;of&hyphen;the&hyphen;art, world&hyphen;class learning center in the Hyderabad office, is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people&rsquo;s growth and development. Explore DU: The Leadership Center in India .
 
 
 
 Benefits
 
 
 
 At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
 
 
 
 Deloitte&rsquo;s culture
 
 
 
 Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
 
 
 
 Corporate citizenship
 
 
 
 Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte&rsquo;s impact on the world.
 
 
 
 DEI
 
 
 
 Deloitte's approach to DEI (Diversity, Equity, &amp; Inclusion) focuses on attracting, retaining, and advancing a diverse workforce and strengthening our inclusive culture where all of our people can connect, belong, and grow:
 
 
 <ul>
 <li>
 Connect through our shared values and the impact we make on the world
 </li>
 <li>
 Belong to a team that believes in us and values who we are
 </li>
 <li>
 Grow through meaningful opportunities
 
 
 </li>
 </ul>
 
 Disclaimer: Please note that this description is subject to change basis business/project requirements and at the discretion of the management.
 
 
 
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients&rsquo; most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 323309
</div>

Social Media Channel and Community Management Analyst

Rayner

<div></div><div><div><div><div><div><div><div>Location</div> <div>Hyderabad</div>
</div> 
<div><div>Discipline:</div> <div>Sales
</div></div> 
<div><div>Job type:</div> <div>Permanent Full Time</div>
</div> 
<div><div>Job ref:</div> <div>012647</div></div><div></div><div> 
</div> 
</div></div></div></div><div><div>We are looking for a Regional Sales Manager to lead a team and drive sales of Rayner ophthalmic products in the assigned territory. Responsibilities include achieving sales targets, increasing market share, managing customer and distributor relationships, executing sales strategies, and ensuring timely reporting. The role also involves mentoring the team, organizing marketing activities, supporting KOL development, and staying updated on industry trends.
What You'll Be Doing:
<ul><li>Manage the team of business managers within the assigned territory to drive Rayner products sale.</li></ul>
<ul><li>Scientific Sales of Rayner products to the ophthalmologist in Private practice, Teaching Institute, Charitable Hospital. Chain Hospital and Govt run Hospitals.
</li><li>Accountable for achieving agreed Commercial targets as per the targeted product Mix.
</li><li>Increase Awareness, Sales, and Market share of premium products of Rayner portfolio.
</li><li>Implement activities like customer events, marketing campaigns, sales presentations necessary to achieve agreed objectives.
</li><li>Design sales strategy for the development of the assigned region.
</li><li>Maintain both customer and channel partner satisfactory relationship for healthy business growth.
</li><li>Maintain credit control of the territory and ensure the payment within the company norms.
</li><li>Ensure the accurate and timely completion of all reports.
</li><li>Maintain the necessary inventory with the distributors in each territory.
</li><li>To work as mentor and help the team members to achieve of the commercial goal.
</li><li>Conduct regular business reviews with the sales team to ensure activity and objectives fall in line with the respective sales targets
</li><li>Work in coordination with the marketing Team to develop the KOL.
</li><li>Keep up to date with new/current products, competitor products, clinical data, and be a &ldquo;technical expert&rdquo; in the cataract and refractive market segment
</li><li>Attend congresses / exhibitions and build client relationships to leverage business opportunities
</li><li>Support and organize quarterly Sales Meetings in conjunction with the India Sales Director</li> 
</ul>What Experience &amp; Skills You Will Need:
Essential:
<ul><li>Graduate, preferably with a background in Science or Engineering (B.E).
</li><li>Minimum of 7 years of experience in Pharma, Surgical, or Medical Device product sales.
</li><li>Proven track record in science-based selling with consistent achievement of sales targets.
</li><li>Experience in managing teams and driving regional sales growth.
</li><li>Established network and doctor connections within the assigned territory.
</li><li>Strong verbal and written communication skills.
</li><li>Fluency in English, Hindi, and the local state language.
</li><li>Proficiency in MS Office applications including Excel, Word, and PowerPoint. Desirable:
</li><li>MBA in Marketing or related field.
</li><li>Prior sales experience specifically in the Ophthalmic Medical Devices industry.
</li><li>Experience in Key Opinion Leader (KOL) engagement and territory-based marketing activities.
</li><li>Familiarity with CRM tools and sales reporting platforms.</li> 
</ul>What We Can Offer You: 
<ul><li>Comprehensive benefits package including Health and wellness allowance
</li><li>Employee Assistance Program
</li><li>Global appreciation platform to recognize colleagues around the globe
</li><li>Being part of an organization, you can be proud to work for changing the lives of millions of people!</li></ul></div></div></div>

Regional Sales manager - Hyderabad

PepsiCo

<div>
 
 Overview
 
 
 
 This role will serve as the global lead for User Enablement within the Requisition to Pay (R2P) function. The role is responsible for developing and executing the global user enablement strategy to ensure users are equipped with the knowledge, tools, and support needed to effectively adopt and use key systems, technologies, and products
 
 
 
 Responsibilities
 
 
 
 Purpose
 
 
 <ul>
 <li>
 Lead a global team to manage user enablement across the full employee lifecycle and monitor adoption / proficiency
 </li>
 <li>
 Own and align the user enablement strategy with Procurement, Finance, IT, Supply Chain, and Control
 </li>
 <li>
 Manage user enablement of all tech solutions within R2P
 </li>
 <li>
 Enable seamless experience for end users by reducing the cycle time of any access requests, minimizing access issues and managing access without any SOD violations.
 </li>
 <li>
 Track access utilization
 </li>
 <li>
 Lead continuous Improvement
 
 
 </li>
 </ul>
 Scope
 
 
 <ul>
 <li>
 Requisition-to-Pay processes
 </li>
 <li>
 All Global markets
 
 
 </li>
 </ul>
 Vision, Strategy &amp; Governance
 
 
 <ul>
 <li>
 Define and lead the user enablement vision, strategy, and roadmap aligned with business objectives and digital transformation initiatives.
 </li>
 <li>
 Define and govern the global user enablement strategy for requisition to pay (R2P) systems.
 </li>
 <li>
 Ensure user enablement covers the full employee lifecycle (joiners, movers, leavers).
 </li>
 <li>
 Measure, monitor, and report on the R2P user base, including segmentation and adoption trends.
 
 
 </li>
 </ul>
 Leadership &amp; People Management
 
 
 <ul>
 <li>
 Build and lead a global user enablement team across capability centers, fostering a culture of collaboration, continuous learning, and user centricity.
 </li>
 <li>
 Manage team performance through timely mentoring, coaching, and performance reviews.
 </li>
 <li>
 Act as the escalation point for user enablement and adoption challenges.
 
 
 </li>
 </ul>
 Program Design &amp; Delivery
 
 
 <ul>
 <li>
 Lead the team that designs and delivers training, digital walkthroughs, FAQs, and support materials.
 </li>
 <li>
 Develop and implement training strategies (live, virtual, self serve) to upskill users and support ongoing education.
 </li>
 <li>
 Oversee the development of enablement content, including documentation, user guides, and knowledge base resources.
 </li>
 <li>
 Collaborate with Tech Owners and product teams to ensure smooth user onboarding during system rollouts or organizational changes.
 
 
 </li>
 </ul>
 Platforms, Tools &amp; Campaigns
 
 
 <ul>
 <li>
 Manage digital adoption platforms (e.g., LMS, WalkMe, ServiceNow) and oversee rollout of enablement campaigns.
 </li>
 <li>
 Implement user feedback mechanisms (surveys, in app prompts, office hours) to continuously improve learning experiences.
 
 
 </li>
 </ul>
 Stakeholder Partnership
 
 
 <ul>
 <li>
 Partner with Procurement, Finance, Supply Chain, IT, and Control to align enablement with business priorities and system changes.
 </li>
 <li>
 Drive change management by keeping impacted stakeholders informed and addressing change impacts.
 </li>
 <li>
 Champion change management practices to support user transition and behavior adoption.
 
 
 </li>
 </ul>
 Metrics, KPIs &amp; Insights
 
 
 <ul>
 <li>
 Define KPIs and success metrics to track enablement performance, adoption, productivity, and user satisfaction.
 </li>
 <li>
 Track and report metrics such as adoption rates, training effectiveness, and user satisfaction; analyze results to optimize programs.
 
 
 </li>
 </ul>
 Controls, SoD &amp; Audit Readiness
 
 
 <ul>
 <li>
 Collaborate with cross functional teams to understand business processes and define Segregation of Duties (SoD).
 </li>
 <li>
 Support control execution by providing required evidence and consistent support during audits.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Significant experience (8&ndash;10 years) in enablement, training, or change management.
 </li>
 <li>
 Background in leading global enablement programs and cross-functional initiatives.
 </li>
 <li>
 Familiarity with digital adoption platforms (ServiceNow, WalkMe, Learning Management Systems).
 </li>
 <li>
 Strong communication and facilitation skills across diverse, global audiences.
 </li>
 <li>
 Experience defining and monitoring enablement KPIs and driving adoption outcomes
 </li>
 <li>
 Strong cross-functional project leadership skills
 </li>
 <li>
 Ability to work with complex problems and drive strategic thinking
 </li>
 <li>
 Extensive stakeholder Management experience
 </li>
 <li>
 Result and execution oriented
 </li>
 <li>
 Experience of working in global team and across time zones.
 </li>
 <li>
 Experience in managing global teams or virtual teams.
 </li>
 <li>
 Experience of managing access with Ariba and SAP
 </li>
 <li>
 User Enablement Experience
 </li>
 <li>
 Problem solving / ability to identify and address user pain points
 </li>
 <li>
 Ability to adapt to changing user needs and organizational priorities
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Strategic thinking
 </li>
 </ul>
</div>

Executive Manager - Global Procurement

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Senior Consultant (Project Support) &ndash; Application Management Service (AMS)
 
 
 
 The need for ongoing support and optimization of legal technology solutions is more critical than ever, empowering legal departments to maximize the value of their investments and ensure continuous improvement in service delivery. If you are passionate about enabling legal transformation through proactive application management and enjoy collaborating with dedicated professionals to help organizations achieve operational excellence, we invite you to join our team. Apply now!
 
 
 
 What You&rsquo;ll Do
 
 
 
 Our Legal Business Services Contract Lifecycle Management (CLM) practice is expanding its Application Managed Services team. As a CLM AMS Senior Project Support, you will take a leadership role in supporting, enhancing, and optimizing clients&rsquo; CLM technology solutions. You will be instrumental in providing exceptional support and driving ongoing enhancements for our clients&rsquo; mission-critical applications, proactively contributing to the success of their transformation initiatives.
 
 
 You will collaborate with cross-functional teams to resolve incidents, address service requests, and proactively identify opportunities for process optimization. Your responsibilities will include troubleshooting technical issues, managing client communications, and ensuring service level agreements (SLAs) are met or exceeded. This position requires strong analytical skills, a customer-centric mindset, and the ability to thrive in a fast-paced, dynamic environment.
 
 
 As a CLM AMS Senior Project Support, you will contribute to the growth and success of Deloitte Tax LLP in a variety of ways, including:
 
 
 
 Client Management
 
 
 
 <ul>
 <li>
 Serve as a primary point of contact for clients, building strong relationships and understanding their business needs, gaps in the current delivered system, and proposing innovative solutions/workarounds to build new enhancements.
 </li>
 <li>
 Effectively coordinate weekly governance calls with clients, providing timely status reports/dashboards on incidents, enhancements, and/or upgrades.
 </li>
 <li>
 Answer questions about the features and capabilities of our product.
 
 
 </li>
 </ul>
 
 Delivery
 
 
 
 <ul>
 <li>
 Lead day-to-day support and management of CLM applications, overseeing incident management, root cause analysis, and resolution of complex technical and functional issues.
 </li>
 <li>
 Design, configure, and implement changes or upgrades to CLM platforms (e.g., Icertis, Conga, DocuSign CLM, Agiloft), ensuring alignment with client requirements and best practices.
 </li>
 <li>
 Develop and execute comprehensive test plans for system changes, enhancements, and new releases; ensure quality assurance and risk mitigation.
 
 
 </li>
 </ul>
 
 Solutions
 
 
 
 <ul>
 <li>
 Identify opportunities for process optimization and automation within CLM systems, driving continuous improvement initiatives.
 </li>
 <li>
 Propose innovative solutions/workarounds for client needs and system gaps.
 </li>
 <li>
 Stay abreast of industry trends, emerging technologies, and regulatory changes relevant to contract management and tax compliance.
 
 
 </li>
 </ul>
 
 Support
 
 
 
 <ul>
 <li>
 Create and maintain detailed documentation of processes, configurations, and solutions for knowledge management and client reference.
 
 
 </li>
 </ul>
 
 Project Management
 
 
 
 <ul>
 <li>
 Effectively coordinate weekly governance calls with clients and provide timely status reports/dashboards.
 </li>
 <li>
 Develop and execute comprehensive test plans for system changes, enhancements, and new releases; ensure quality assurance and risk mitigation.
 
 
 </li>
 </ul>
 
 Cross Functional Teaming
 
 
 
 <ul>
 <li>
 Collaborate with clients and internal teams to address business needs and system enhancements.
 
 
 </li>
 </ul>
 
 People Development
 
 
 
 <ul>
 <li>
 Mentor Consultants and junior team members, fostering knowledge sharing and skill development.
 </li>
 <li>
 Lead user training and adoption initiatives, including the development of training materials and delivery of workshops or sessions.
 
 
 </li>
 </ul>
 
 Business Development
 
 
 
 <ul>
 <li>
 Identifying client needs for additional services or enhancements.
 
 
 </li>
 </ul>
 
 The team
 
 
 
 At Deloitte Tax LLP, our Legal Business Services group within the Tax Technology Consulting (TTC) practice helps legal departments pursue a streamlined, transparent, and efficient legal function that enhances the core responsibilities of operations, contracting, compliance, reporting and planning, while also positioning Deloitte as a strategic business advisor for the digital era. We specialize in advising legal departments and can effectively address a corporate legal function&rsquo;s unique needs, requirements and obligations. As legal operations and contracting specialists, we help clients make appropriate operations and technology choices. Our team, the largest of its type, offers the necessary combination of skills, methodology and practical experience to help clients with contract lifecycle management, legal entity management, and legal operations services.
 
 
 Deloitte TTC-LBS professionals are aligned across our global network of member firms to support our clients&rsquo; objectives and address their challenges. Our team&rsquo;s multi-disciplinary approach combines technical and technology skillsets, enabling greater impact and efficiency within our client&rsquo;s organization. TTC&rsquo;s Legal Business Services team helps clients with operating model evaluation, roadmap development for a desired future state, data management solutions, automation opportunities, contract lifecycle management, legal entity management, and legal operating models. Learn more about Deloitte Legal Business Services.
 
 
 
 Qualifications
 
 
 
 
 Required:
 
 
 
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, Business, or a related field.
 </li>
 <li>
 4+ years of experience in CLM system configuration, application management, system support, or technology consulting, with a focus on CLM or related platforms (e.g., Icertis, Conga, DocuSign CLM, Agiloft, etc.).
 </li>
 <li>
 Trained and certified on one or more platforms -
 </li>
 <ul>
 <li>
 Icertis CLM Platform (Ex. Icertis certified ICI Administrator, Icertis certified Functional Professional)
 </li>
 <li>
 DocuSign Platform (Ex. Certified DocuSign CLM Administrator, Certified DocuSign CLM Workflow Developer, Certified DocuSign CLM Implementation Consultant)
 </li>
 <li>
 Sirion Platform (Sirion L1, L2, L3 Certified, Sirion Certified CLM Specialist)
 </li>
 <li>
 Demonstrated experience leading or managing application support teams or projects.
 </li>
 <li>
 Deep understanding of customer support processes and CRM/SaaS platforms. Ability to follow defined processes
 </li>
 <li>
 Strong problem-solving and analytical skills, with the ability to resolve complex technical and functional issues.
 </li>
 <li>
 In-depth knowledge of contract management processes and terminology.
 </li>
 <li>
 Excellent client-facing, verbal, and written communication skills.
 </li>
 <li>
 Ability to manage multiple priorities and work effectively in a fast-paced, team-oriented environment.
 </li>
 <li>
 Willingness to work in shifts and travel on demand
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Experience supporting legal teams or procurement teams with contract management
 </li>
 <li>
 Experience in working large-scale AMS or CLM projects and process improvement initiatives.
 </li>
 <li>
 Experience in Customer Support or professional services in client-facing environment.
 </li>
 <li>
 Project management certification (e.g., PMP, Agile) or process improvement experience (e.g., Lean, Six Sigma), IT service management (e.g. ITIL)
 
 
 </li>
 </ul>
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients&rsquo; most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 318200
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Senior Consultant - Tax-TTC- Application Management Services (AMS) - Hyderabad/Bengaluru/Gurugram/Pune/Chennai/Mumbai/Kolkata

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