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operations agent

dispatcher

RATP Dev

<div><div>The Dispatcher plays a critical role in ensuring the smooth and efficient operation of our bus services. This position is responsible for coordinating daily transit schedules, monitoring vehicle locations, communicating with drivers, and responding to service disruptions or emergencies. The dispatcher ensures that buses run on time, routes are covered, and passengers receive reliable service. Strong communication, problem-solving, and multitasking skills are essential for success in this fast-paced environment.</div> 
Responsibilities of a Dispatcher<ul><li>
Coordinate with routing specialists and schedulers to optimize daily transit routes.</li>
<li>Dispatch drivers based on client reservations received via phone and online platforms.</li>
<li>Review and confirm upcoming reservations, ensuring accuracy and client satisfaction.</li>
<li>Communicate with clients to verify details and availability for scheduled trips.</li>
<li>Handle same-day service requests, assess route feasibility, and ensure driver availability.</li>
<li>Make outbound calls to city transit partners and access services as needed.</li>
<li>Proactively identify and resolve potential pickup issues before they impact service.</li>
<li>Manage missed pickups by rerouting drivers and maintaining service continuity.</li>
<li>Assist in determining daily driver staffing levels to balance responsiveness and efficiency.</li>
<li>Perform other duties as assigned by operations staff.</li></ul> 
Requirements for a Dispatcher<ul><li>
Minimum of 2 years of general work experience, including driving and customer service. (Transit dispatching experience is a plus)</li>
<li>Must be at least 21 years of age.</li><li>
Must have CDL-B</li>
<li>Must have held a valid driver&rsquo;s license for a minimum of 2 years.</li>
<li>Strong ability to work under time constraints and meet deadlines.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Proficient in computer and dispatch software systems.</li>
<li>Must possess a clean driving record with no criminal convictions, including DWI, DUI, assault, or possession-related offenses.</li></ul>
Pay: 20.00-25.00/ hour<div>
 Education Requirement</div><div></div> 
High school diploma or GED
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.
We are an Equal Opportunity Employer &amp; We Welcome Diversity to our Teams! 
Soldiers: if you are Army Reserve, Army National Guard or transitioning from Active Duty be sure to register today with the Army Pays Program at</div>

Dispatcher

First Student

<div>At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on the front line. 
At First Student, we are proud to offer:
$22.00/hr
Tremendous Career Advancement Opportunities due to a strong presence across North America
Positive and rewarding work environment 
Dispatcher Responsibilities:<ul><li>
Oversees all routes and scheduling of buses</li><li>
Counsels and coaches drivers and monitors</li><li>
Handles heavy phone and radio traffic</li><li>
Takes all scheduling and driver complaints, reports to Operations Supervisor/Contract Manager</li><li>
Serves as primary communication liaison with the major contracted customer</li><li>
May handle charter reservations, billing, or driver payroll</li><li>
Provides solutions to drop-off and pick-up problems</li><li>
Handle back-up driver duties or perform miscellaneous clerical duties as needed</li><li>
Completes assignment of special projects</li><li>
Assists with supervision of day-to-day operations</li></ul> 
Dispatcher Experience and Skills Required:<ul><li>
3-5 years experience</li><li>
High school diploma or equivalent</li><li>
Basic knowledge of radio dispatch equipment</li><li>
Excellent communication and customer service skills</li><li>
Ability to deliver under time constraints and deadlines</li><li>
Previous terminal operations, dispatch, or driver experience</li><li>
Computer literate</li><li>
Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. 
</li></ul> 
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer. 
 
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.</div>

SumnerOne

<div>
 
 &nbsp; &nbsp; Job Description
 
 
 
 SumnerOne is seeking a customer service oriented Dispatcher to join our growing team! The Dispatcher, plays a pivotal role in seamless service coordination and technician dispatch. From scheduling repairs to optimizing routes, the dispatcher ensures our customers' printing needs are met with speed and precision!&nbsp;
 
 
 
 &nbsp;
 
 
 
 
 Responsibilities:
 
 
 
 <ul>
 
 <li>
 Schedule and dispatch our skilled technicians for printer and copier repairs, maintenance, and installations
 </li>
 
 <li>
 Prioritize service requests based on urgency, technician availability, and customer requirement
 </li>
 
 <li>
 Collaborate with customers to gather information, ensuring we understand their needs inside out
 </li>
 
 <li>
 Keep accurate records of service requests, equipment details, and work performed
 </li>
 
 <li>
 Monitor technician progress, keeping customers informed about arrival times and any changes
 </li>
 
 <li>
 Help optimize technician routes, minimizing travel time
 </li>
 
 <li>
 Work closely with the Service Manager to address and resolve service requests
 </li>
 
 <li>
 Communicate effectively with technicians, giving clear instructions and setting customer expectations
 </li>
 
 <li>
 Handle basic customer inquiries, resolve complaints, and escalate complex issues when needed
 </li>
 
 <li>
 Learn and improve dispatching processes to boost efficiency
 </li>
 
 </ul>
 
 
 &nbsp;
 
 
 
 
 Requirements:
 
 
 
 <ul>
 
 <li>
 High school diploma or equivalent (bonus points for logistics or customer service training)
 </li>
 
 <li>
 Strong organization, attention to detail, and juggling multiple tasks
 </li>
 
 <li>
 Excellent communication and interpersonal skills
 </li>
 
 <li>
 Computer proficiency and a willingness to learn dispatch systems&nbsp;
 </li>
 
 <li>
 Committed to providing excellent customer service
 </li>
 
 </ul>
 
 
 &nbsp;
 
 
 
 
 Why SumnerOne?
 
 
 
 <ul>
 
 <li>
 Work hard, play hard &ndash; enjoy a family-first work-life balance
 </li>
 
 <li>
 Blaze your own trail with a clear career growth path
 </li>
 
 <li>
 Boost your financial future with 401K and profit-sharing opportunities
 </li>
 
 <li>
 Get involved in our Culture Committee for a healthy work environment
 </li>
 
 <li>
 Dive into a comprehensive benefits package from day one
 </li>
 
 </ul>
 
 
 
 &nbsp; Additional Information:&nbsp;
 
 
 
 <ul>
 
 <li>
 Job Type: Full Time (M-F)
 </li>
 
 <li>
 Location: Lenexa, KS
 
 &nbsp;
 </li>
 
 </ul>
 
 
 SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We&rsquo;re a family of respected companies united by ONE goal: to exceed our customers&rsquo; expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we&rsquo;ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
 
 
 
 SumnerOne is proud to be an Equal Opportunity Employer
 
</div>

Total Group, LLC

<div>We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages and track vehicles. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergency situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information. 


Responsibilities
<ul><li>
Receive emergency and non-emergency calls and record significant information</li><li>
Address problems and requests by transmitting information or providing solutions</li><li>
Receive and dispatch orders for products or deliveries</li><li>
Prioritize calls according to urgency and importance</li><li>
Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations</li><li>
Monitor the route and status of field units to coordinate and prioritize their schedule</li><li>
Provide field units with information about orders, traffic, obstacles and requirements</li><li>
Enter data in computer system and maintain logs and records of calls, activities and other information</li></ul> 


Skills
<ul><li>
Proven experience as dispatcher or relevant position</li><li>
Tech-savvy with knowledge of relevant methods (CAD)</li><li>
Fast typing with experience in data entry</li><li>
Knowledge of procedures and guideline for emergency situations</li><li>
Proficient in English (oral and written)</li><li>
Outstanding organizational abilities in a high speed atmosphere</li></ul>
<ul><li>Active listener with excellent communication skills</li><li>
Sound judgement and critical thinking</li><li>
High school diploma</li><li>
HVAC Knowledge a plus</li></ul> 


Job Type: Full-time 


Salary: $20.00 - $25.00 per hour 


Benefits:

For details on our benefits, please visit

https://britehr.app/TotalGroupNH 


Education and Experience
<ul><li>
High school diploma or equivalent.</li><li>
1 year of dispatch experience required.</li><li>
1 year of customer service experience required.</li></ul> 


Schedule:
<ul><li>
M-F 8 hour shift</li><li>
On call on a rotating week to week schedule</li></ul></div>

OWL Services

<div>
 
 Who We Are
 
 
 
 OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S.
 
 
 With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.
 
 
 OWL Services&rsquo; companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo&rsquo;s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.
 
 
 Come join us! For more information visit OWLServices.com and follow us on LinkedIn .
 
 
 
 The Role
 
 
 
 We are currently searching for a detail-oriented and organized Dispatcher to join our team. The Dispatcher will be responsible for dispatching service technicians daily to meet customer service needs. Position requires having a strong understanding of the geographical area that the dispatcher is based, great communication, problem solving skills and attention to detail. This is an opportunity for a long term position and to join a growing company.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Handles an extremely high volume of service calls
 </li>
 <li>
 Assigning priority of service call
 </li>
 <li>
 Creates detailed project plans, with all tasks, dependencies, and timelines identified, and keeps those projects continuously updated
 </li>
 <li>
 Ensures scope, schedule, and budget data are communicated to stakeholders as they may evolve throughout a project
 </li>
 <li>
 Continuous communication with service technicians and providing optimal routing
 </li>
 <li>
 Technical support; providing directions, changes in scheduling, etc
 </li>
 <li>
 Notifying customers of delay in delivery schedule
 </li>
 <li>
 Tracks that our service technicians comply with customer requirements
 </li>
 <li>
 Assist in closing service calls and invoicing
 </li>
 <li>
 Collect and review service technician&rsquo;s paperwork and notes for completeness
 </li>
 <li>
 General office duties (faxing, scanning, typing, filing, etc)
 
 
 </li>
 </ul>
 
 Requirements And Skills
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Strong computer skills, excellent communication and organizational skills
 </li>
 <li>
 Proven ability to accurately and quickly develop creative solutions to problems
 </li>
 <li>
 Self-starter with multi-tasking ability and strong interpersonal skills
 </li>
 <li>
 Experience using internet maps and dispatch software
 </li>
 <li>
 Excellent communication and customer service skills
 </li>
 <li>
 Must have an above average ability to multi-task in a fast-paced environment
 </li>
 <li>
 Must work well under pressure and attention to detail is an absolute must
 </li>
 <li>
 Attention to data entry, updating information in a timely manner throughout the day
 
 
 </li>
 </ul>
 
 Compensation And Benefits
 
 
 
 <ul>
 <li>
 10 Paid Holidays
 </li>
 <li>
 Flexible Time Off
 </li>
 <li>
 401(k) Company Match
 </li>
 <li>
 Health, Dental, and Vision Insurance
 </li>
 <li>
 HSA and FSA
 </li>
 <li>
 Disability &amp; Occupational Accident Insurance
 </li>
 <li>
 Company-Paid Life Insurance Policy
 </li>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 World-class paid training program for you to learn the skills for long term career success
 </li>
 </ul>
</div>

Above and Beyond Delivery, Inc.

<div>Above and Beyond Delivery is a local Arizona delivery company supporting timecritical businesstobusiness operations throughout Arizona. Our team is built from people who show up, work hard, communicate early, and take pride in doing the job right - for our customers, our drivers, and each other.
This role is best suited for dispatchers who thrive in a structured, fastpaced environment, value consistency, and take ownership of ensuring routes run safely, accurately, and on time. Dispatchers play a critical role in supporting a safetyfirst culture, reinforcing proper procedures and sound decisionmaking while ensuring routes run safely, accurately, and on time.
Please Read Before Applying
We believe in being upfront so there are no surprises after day one:<ul><li>
This is a highresponsibility role supporting timecritical operations</li><li>
Much of the work supports overnight and earlymorning routes</li><li>
Schedules are structured but may require flexibility based on volume or disruptions</li><li>
Must be able to support a safetyfirst culture, reinforcing proper procedures and decisionmaking at all times</li><li>
You'll regularly manage challenges related to drivers, traffic, weather, equipment, and customer deadlines</li><li>
Clear communication with drivers is essential - issues must be addressed early, not after the fact</li></ul>
The right candidate for this role is a proactive selfstarter who values accountability, embraces flexibility, and performs well in a dynamic, fastmoving office environment.
Job Description:
As a dispatcher, you play a critical role in keeping our local, timecritical delivery operations running smoothly, especially during overnight and earlymorning hours. You are the primary point of contact for our drivers and are responsible for planning, scheduling, dispatching, and monitoring routes to ensure every delivery is executed safely and on schedule. You'll work closely with drivers, customers, and internal teams using modern, paperless dispatch technology, GPS tracking, and barcode asset tracking. Overnight dispatchers are responsible for ensuring routes launch on time, drivers are supported throughout the shift, and service commitments are met with minimal disruption. Successful dispatchers in this role are calm under pressure, proactive communicators, and driven by accountability rather than constant firefighting.
Essential Responsibilities:<ul><li>
Support a safetyfirst culture, reinforcing proper procedures and decisionmaking</li><li>
Plan, schedule, and dispatch local, timecritical pickup and delivery routes</li><li>
Support overnight and earlymorning delivery routes</li><li>
Proactively identify, troubleshoot, and document overnight issues, delays, or exceptions to ensure a smooth handoff to the daytime dispatcher</li><li>
Ensure all scheduled routes have complete driver coverage</li><li>
Serve as the main point of contact for drivers via dispatch system, phone, text, and email</li><li>
Provide consistent, professional support to drivers throughout their routes</li><li>
Proactively monitor route progress using GPS and dispatch software</li><li>
Communicate delays, disruptions, or changes to drivers and customers promptly</li><li>
Manage driver expectations while aligning with operational and customer requirements</li><li>
Monitor driver performance, safety compliance, and hours</li><li>
Build strong working relationships with drivers, customers, vendors, and internal teams</li><li>
Collaborate with customer service and sales to resolve issues and provide solutions</li><li>
Utilize and maintain accurate records in the Transportation Management System (TMS)</li><li>
Follow and enforce all company and client policies and procedures</li><li>
Maintain a professional, calm presence during highpressure situations</li></ul>
Work Schedule<ul><li>
Officebased role supporting overnight and earlymorning delivery operations</li><li>
Start time 2:00 a.m.</li><li>
Arizona operations - no longhaul or nationwide dispatching</li></ul>
TrainingSupport<ul><li>
Structured onboarding and operational training</li><li>
Handson coaching with experienced leadership</li><li>
Ongoing collaboration with operations, drivers, and management</li></ul>
Qualifications:<ul><li>
Minimum two (2) years of dispatcher experience in routed, scheduled, or lastmile delivery environments</li><li>
High school diploma or equivalent</li><li>
Strong organizational and problemsolving skills</li><li>
Ability to work effectively under pressure in a fastpaced environment</li><li>
Strong verbal and written communication skills</li><li>
Comfortable using dispatch software, TMS platforms, and Microsoft Office products (Outlook, Excel, Teams, etc.)</li><li>
Growth-mindset with a focus on continuous improvement</li><li>
Ability to manage multiple priorities and make sound decisions quickly</li><li>
Commitment to safetyfocused operations</li><li>
Ability to maintain a professional and positive demeanor at all times</li><li>
Desire for a longterm role with growth opportunities</li></ul>
CompensationBenefits<ul><li>
Competitive compensation based on experience</li><li>
Paid Time Off (PTO)</li><li>
Paid holidays</li><li>
Medical, dental, vision, telemedicine, voluntary disability and life insurance</li><li>
401(k) with employer match</li><li>
Career growth opportunities</li></ul>
Work Environment:
This role is based in a fastpaced office environment utilizing modern dispatch tools, and GPS tracking. Dispatchers work closely with drivers, customers, and internal teams. While primarily officebased, occasional visits to the yard or warehouse may occur. The pace is steady, safety is a priority, accountability is high, and teamwork matters. Our culture is built on going above and beyond - for customers, partners, and each other.
Other Duties:
This job description does not cover every task. Additional responsibilities may be assigned as business needs evolve. Dispatchers must be able to work effectively within a team environment.
Above and Beyond Delivery is an Equal Opportunity Employer.</div>

Global Health EMS Inc

<div><div><div>Benefits/Perks 
</div><ul><li>Paid Training</li>
<li> Career Growth Opportunities</li>
</ul><div>Job Summary 
We are seeking a professional and detail-oriented Medical Transport Dispatcher to join our team. In this role, you will coordinate non-emergency medical transportation services, ensuring patients are picked up and dropped off safely and on time for their appointments. 
</div><div>The ideal candidate is highly organized, able to multitask in a fast-paced environment, and committed to providing excellent service to both patients and drivers. 
</div><div>Responsibilities 
</div> <ul><li>Receive and manage inbound calls for non-emergency medical transportation requests</li>
<li> Schedule, coordinate, and dispatch drivers to patient pick-up and drop-off locations</li>
<li> Communicate clearly with drivers regarding trip details, changes, and special patient needs</li>
<li> Monitor driver status and ensure timely arrivals and completions of trips</li>
<li> Prioritize trips based on appointment times and urgency</li>
<li> Maintain accurate records of trips, schedules, and customer information</li>
<li> Provide excellent customer service to patients, healthcare facilities, and team members</li>
<li> Resolve scheduling issues and delays in real time</li>
</ul><div>Qualifications 
</div> <ul><li>High school diploma or GED required</li>
<li> Previous experience as a dispatcher, preferably in medical transportation or logistics</li>
<li> Strong computer, typing, and data entry skills</li>
<li> Ability to multitask and manage high call volumes</li>
<li> Excellent communication and problem-solving skills</li>
<li> Strong organizational skills and attention to detail</li>
<li> Ability to remain calm and efficient under pressure</li>
<li> Familiarity with GPS systems and dispatching software is a plus</li></ul></div></div>

Explore 295+ Dispatcher in United States this April. Find roles across top companies and apply now to boost your career.

295 dispatcher jobs In United States

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Dispatcher