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documentation specialist

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

Job SummaryWe are seeking a detail-oriented and tech-savvy Digital Document Controller with knowledge of AI applications and document automation tools. The ideal candidate will be responsible for managing company documents, maintaining digital records, improving documentation workflows, and supporting teams through modern AI-based solutions and systems.Key Responsibilities<ul><li>Manage, organize, and maintain digital and physical company documents</li><li>Ensure proper document filing, version control, and record management</li><li>Handle incoming and outgoing documents, approvals, and tracking logs</li><li>Maintain confidentiality and security of company records</li><li>Use AI tools such as ChatGPT and automation platforms to improve documentation efficiency</li><li>Create and maintain document templates, SOPs, and reports</li><li>Support departments with document retrieval and compliance requirements</li><li>Monitor document workflows and ensure timely submission of records</li><li>Coordinate with operations, HR, procurement, and project teams for documentation requirements</li><li>Maintain and update EDMS, SharePoint, Google Drive, or other document management systems</li><li>Assist in data entry, report preparation, and administrative coordination</li><li>Identify opportunities to automate repetitive documentation tasks</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration, IT, or related field</li><li>1&ndash;3 years of experience as a Document Controller or Administrative Coordinator</li><li>Knowledge of AI tools and digital automation platforms preferred</li><li>Experience with Microsoft Office, Google Workspace, SharePoint, or EDMS systems</li><li>Strong organizational and record-management skills</li><li>Excellent communication and coordination abilities</li><li>Ability to work under pressure and manage multiple tasks efficiently</li><li>Fluent in English</li></ul>Preferred Skills<ul><li>ChatGPT / AI tools usage</li><li>Document Automation</li><li>Data Management</li><li>MS Excel &amp; Reporting</li><li>Record Keeping &amp; Compliance</li><li>Time Management</li><li>Attention to Detail</li></ul>Work Location: In person

AI Documentation Specialist

Electrical Engineering Services

Procurement Assistant (Import) FemaleJoin Our Team as a Procurement Assistant (Import)We&rsquo;re hiring a Procurement Assistant (Import) to support our procurement and logistics activities, ensuring smooth import operations and timely delivery of goods.Key Responsibilities:<ul><li>Import Coordination:</li><li>Assist in coordinating with suppliers to manage purchase orders and shipment schedules.</li><li>Track shipments to ensure timely delivery and resolve any delays with vendors or freight forwarders.</li><li>Documentation Management:</li><li>Prepare and review import-related documents, including invoices, packing lists, bills of lading, and certificates of origin.</li><li>Ensure accurate and complete documentation for customs clearance and compliance.</li><li>Vendor and Freight Coordination:</li><li>Communicate with freight forwarders and clearing agents to facilitate import processes.</li><li>Follow up on shipment status and update relevant stakeholders.</li><li>Customs and Banking Support:</li><li>Assist in managing customs clearance procedures, ensuring compliance with all regulations.</li><li>Support trade finance activities, including letters of credit, bank guarantees, and payment documentation.</li><li>Record-Keeping and Reporting:</li><li>Maintain organized records of shipments, costs, and supplier communications.</li><li>Generate periodic reports to track import performance and identify improvement opportunities.</li></ul>Qualifications and Skills:<ul><li>Bachelor&rsquo;s degree or Intermediate with experience in related field.</li><li>Experience in import/export operations.</li><li>Experience in a Fright Forwarding firm is Recommended.</li><li>Familiarity with import documentation and customs regulations.</li><li>Strong organizational and communication skills.</li><li>Proficiency in MS Office, PDF Editing; knowledge of ERP systems is an advantage.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>Imports Related Documentation: 1 year (Preferred)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Procurement Assistant (Import) Female

Neon Chemicals (Pakistan)

<ul><li>Fresh Graduate B.A B.Com / BBA</li><li>Good communication &amp; MS Office skills</li><li>Able to handle documentation, quotations, and client coordination</li></ul>Pay: From Rs40,000.00 per monthWork Location: In person

Commercial Assistant

Wimmits Pharmaceuticals

ACE Money Transfer

<div>About Us: 
 
ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries. 
 
Position Summary: 
 
ACE Money Transfer is seeking a detail-oriented Mid-Level Technical Writer to join our growing team. In this role, you will bridge the gap between complex financial logic and user-friendly instruction. You will not just &quot;write&quot; documentation; you will own the knowledge transfer process for our Remittance, Treasury, and Accounting solutions. 
The ideal candidate possesses a hybrid skill set: the ability to write clear, concise English and a working understanding of financial workflows (e.g., how a remittance transaction flows, how treasury manages funds, or how general ledgers are updated). You will work directly with developers and financial experts to ensure our documentation helps users navigate our systems with confidence. 
 
Job Responsibilities<ul><li>
Content Strategy &amp; Documentation Lifecycle<ul><li>
End-to-End Ownership: Take full ownership of the documentation lifecycle, from initial research and drafting to publication and maintenance.</li><li>
Complex Translation: Translate complex technical specifications and financial logic (e.g., FOREX rates, Nostro/Vostro account management) into simple, jargon-free guides for end-users.</li><li>
Iterative Improvement: Continuously review and update existing documentation to reflect software updates, recognizing that documentation is a living process that requires constant refinement to correct imperfections. 
</li></ul></li><li>
Domain-Specific Documentation (Finance)<ul><li>
SOP Development: Create detailed Standard Operating Procedures (SOPs) for critical financial operations, ensuring users strictly follow compliance and security protocols in Remittance and Treasury.</li><li>
Accounting Workflows: Document the flow of entries for automated accounting modules, helping support teams understand how debit/credit entries are generated by the system.</li><li>
Release Notes: Author comprehensive release notes for new software versions, highlighting bug fixes, new features, and impacts on financial reporting. 
</li></ul></li><li>
Collaboration &amp; Information Gathering<ul><li>
SME Interviews: Conduct structured interviews with Product Managers, Developers, and Financial Analysts to extract necessary technical details.</li><li>
Cross-Functional Teamwork: Work alongside the QA team to verify that the steps documented align exactly with the software's behaviour in test environments. 
</li></ul></li><li>
Visual Communication &amp; Tools<ul><li>
Process Mapping: Create professional workflow diagrams (using Visio, Lucidchart, or similar) to visualize the lifecycle of a remittance transaction or a treasury deal.</li><li>
UI/UX Copy: Assist in drafting on-screen text, error messages, and tooltips to improve the immediate usability of the software interface. 
</li></ul></li><li>
Knowledge Base Management<ul><li>
Online Help: Build and maintain a searchable knowledge base/Wiki for the Application Support team to resolve client queries faster.</li><li>
Formatting Standards: Enforce a strict style guide to ensure all documents look professional, consistent, and branded.</li></ul></li></ul>
Requirements:<ul><li>
Bachelor's degree in Computer Science or a related field with proficiency is English (verbal and written).</li><li>
1-2 years of experience in technical writing, preferably in a software development company.</li><li>
Strong writing and editing skills with excellent attention to detail.</li><li>
Proficiency in using documentation tools (e.g., Microsoft Word, Adobe FrameMaker, or Markdown).</li><li>
Familiarity with content management systems and version control.</li><li>
Effective problem-solving and analytical skills.</li><li>
Strong communication and collaboration abilities. 
 
ACE Money Transfer : https://acemoneytransfer.com/company-profile</li></ul>
EsCYHO4M6j</div>

Technical Writer

Unique Minerals

Role OverviewThe Export Operations Executive will serve as the operational backbone of the company&rsquo;s export department, managing the full documentation lifecycle, logistics coordination, customer correspondence, and banking paperwork for international shipments.The ideal candidate is meticulous, process-driven, comfortable working across forwarding agents, banks, and international buyers, and capable of independently managing export operations with minimal supervision once trained.Key ResponsibilitiesExport Documentation &amp; Customs Compliance<ul><li>Prepare, verify, and submit all export documentation.</li></ul><ul><li>Coordinate with forwarding agents for timely cargo clearance.</li></ul><ul><li>Maintain document checklists per customer and shipment, ensuring completeness before submission.</li></ul>Banking &amp; Payment Documentation<ul><li>Prepare bank collection documents, and telegraphic transfer (TT) paperwork.</li></ul><ul><li>Submit export proceeds documentation to banks and follow up on processing.</li></ul><ul><li>Maintain records of export payment receipts.</li></ul>Logistics Coordination &amp; Shipping<ul><li>Coordinate with freight forwarders and shipping lines for container booking, vessel scheduling, and cargo tracking.</li></ul><ul><li>Process and verify Bills of Lading (B/L).</li></ul><ul><li>Manage logistics partner invoicing, payment reconciliation, and account statements.</li></ul><ul><li>Monitor and flag logistics delays, surcharges, container shortages, and port issues proactively.</li></ul>Customer Communication &amp; Support<ul><li>Draft routine buyer correspondence: order confirmations, shipping updates, price list responses, and documentation transmittals.</li></ul><ul><li>Coordinate export sample, labeling, and dispatch with supporting documentation.</li></ul><ul><li>Respond to customer queries on shipment status, documentation, and delivery timelines.</li></ul><ul><li>Maintain organized customer files with all correspondence and transaction records.</li></ul>Sales Support<ul><li>Draft quotations based on pricing guidelines provided by management.</li></ul><ul><li>Execute lead follow-up sequences per templates and schedules.</li></ul><ul><li>Maintain and update CRM/lead tracking records.</li></ul>Office &amp; Administrative Support<ul><li>Manage office administration.</li></ul><ul><li>Organize and maintain physical and digital export document archives.</li></ul><ul><li>Conduct online research to support production and quality issue resolution as needed.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Commerce, Business Administration, Supply Chain Management, or related field.</li></ul><ul><li>2&ndash;4 years of experience in export operations, preferably in a trading company, manufacturing exporter, or freight forwarding firm.</li></ul><ul><li>Working knowledge of PSW, customs procedures, and Pakistan export regulations.</li></ul><ul><li>Hands-on experience with Bills of Lading and export banking documentation.</li></ul><ul><li>Professional-level written English for international buyer correspondence.</li></ul><ul><li>Proficiency in Microsoft Office (Excel, Word, Outlook).</li></ul>Preferred Qualifications<ul><li>Experience in food-grade or mineral product exports.</li></ul><ul><li>Exposure to European, American, or East Asian buyer requirements and compliance standards.</li></ul><ul><li>Experience with freight rate negotiation and shipping line coordination.</li></ul><ul><li>Basic understanding of CRM tools (HubSpot or similar).</li></ul>Key Competencies<ul><li>Extreme Attention to Detail: Export documentation errors are costly. Zero-tolerance for mistakes in B/Ls, invoices.</li></ul><ul><li>Process Discipline: Follows SOPs consistently. Completes checklists. Doesn&rsquo;t cut corners.</li></ul><ul><li>Proactive Communication: Flags issues before they escalate. Keeps management informed on exceptions without being asked.</li></ul><ul><li>Ownership Mindset: Treats shipments as their own responsibility, not just tasks on a list.</li></ul><ul><li>Multi-tasking Under Pressure: Comfortable managing multiple shipments, deadlines, and stakeholders simultaneously.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Export Operations Executive

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><h3 class="jobSectionHeader">
About the Role:</h3>

As a Motive Technical Documentation Writer, you will develop, edit, and maintain customer-facing Help Center articles that empower users to get the most from our products. Working closely with cross-functional product and support teams, you'll gather essential insights and translate them into clear, helpful content for a non-technical audience.

Your responsibilities will go beyond writing&mdash;you will contribute to ongoing knowledge management initiatives, recommend improvements to the Help Center experience, and ensure our support content remains accurate and user-friendly. You'll also have opportunities to participate in a range of collaborative projects, such as Help Center coding tasks, reporting on content metrics, supporting SEO strategy, contributing to user experience (UX) research, designing chatbot flows, and crafting video scripts.

What You'll Do:
<ul>
<li>Create, update, and maintain high-quality Help Center support articles, ensuring clarity, consistency, and accuracy.</li>
<li>Prepare well-structured drafts in the Content Management System (CMS) and edit images for articles, submitting content for review and approval.</li>
<li>Collaborate with cross-functional teams to gather product information and develop new support content that meets customer needs.</li>
<li>Contribute to technical and strategic initiatives, including Help Center coding (JavaScript, HTML, CSS), SEO optimization, data analysis, chatbot flows, and industry research.</li>
<li>Identify content gaps, implement process improvements, and own projects that enhance the Help Center and overall customer experience.</li></ul> 
 
What We're Looking For:
<ul>
<li>2+ years of relevant experience</li>
<li>Bachelors degree in Communications, Writing, Media, Computer Science, Engineering or similar degrees</li>
<li>Technical experience with SaaS and/or Hardware products</li>
<li>Experience with Google product suite (Drive, Docs, Sheets, Gmail, etc)</li>
<li>Hands-on experience with Content management system like zendesk/wordpress/hubspot</li>
<li>Experience with SEO implementation</li>
<li>Comfortable working in the US EST shift - 6 PM (PKT) to 3 AM (PKT)</li>
</ul><div>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</div></div>

Technical Content Writer

Explore 782+ Documentation specialist in Lahore this May. Find roles across top companies and apply now to boost your career.

782 documentation specialist jobs In Lahore

AI Documentation Specialist

Procurement Assistant (Import) Female

Commercial Assistant

Commercial Assistant

Technical Writer

Export Operations Executive

Technical Content Writer