digital marketing specialist Jobs in Lahore

digital marketing specialist

collections specialist

customer services specialist Jobs in Lahore

customer services specialist

ar specialist

client calling specialist

documentation specialist

Star Laboratories (Pvt.) Ltd.

<ul><li>Responsible for reviewing and updating Standard Operating Procedures (SOPs) for QA and other departments.</li><li>Ensure proper document control and compliance across all departments, maintaining version control and archival processes.</li><li>Coordinate with departments to manage documentation related to logistics, deviations, and other QA-related tasks.</li><li>Maintain and improve documentation systems in line with regulatory and internal quality requirements.</li><li>Support audits and inspections by providing necessary documentation and ensuring readiness.</li></ul>Qualification: Pharm DExperience: 4&ndash;5 years of relevant experience in pharmaceutical documentation or QA roles.Residents of Thokar, Ali Town or surroundings will be preferred.Job Type: Full-timeWork Location: In person

QA Executive

IntelliasPro Private Limited

IntelliasPro is a leading US based outsourcing company and committed to providing our employees with an enriching and rewarding environment.Responsibilities:Collect on delinquent accounts and aggressively work the aging receivables for both patient and insurance balancesResubmit charges for reprocessing, i.e., provide supporting documentation for medical necessity and/or take corrective action for resubmissionAppeal outstanding denials issued by the insurance carrierRetrieve explanation of benefits from payer portals to reconcile deposits and post both payer and patient payments expeditiouslyProactively communicate identified denial trendsResponsible for charge and payment entry within Electronic Health Records.Coordinates and clarifies with providers, when necessary, on information that seems incomplete or is lacking for proper account/ claim adjudicationResponsible for correcting, completing, and processing claims.Perform follow-up with insurance companies on unpaid insurance accounts identified through aging reportsManaging communication and coordination with internal departments.Handling all channels efficiently (Calls, Emails, Chats &amp; Faxes).Maintain the protocols and documentation of each performed taskPerforms miscellaneous job-related duties as assigned.RequirementsStrong communication skills, writing skills along with active listening.Familiarity with EMR/EHR systems and practice.Ability to multi-task, set priorities and manage time effectively.Computer literacy.Previous experience in a customer support role or documentation specialist (Minimum 1 year).University/college degree or equivalent diploma.Adaptability and flexibility.Attention to detail &amp; Pressure handling.Qualification:<ul><li>A Levels / Graduation or Above</li></ul>Medical Billing background candidates will be preferredKey Benefits:<ul><li>On Job Training</li><li>Fuel Allowance</li><li>Medical Insurance (OPD &amp; IPD)</li><li>PF</li><li>EOBI</li><li>Paid Leaves</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Medical Billing Executive

TEKHQS

<div>
 
 About The Role
 
 
 
 We are seeking a Technical Content Specialist to simplify complex product workflows into clear, engaging, and easy-to-understand content. In this role, you will create educational materials including short product videos, step-by-step guides, FAQs, GIFs, and release notes that help users quickly learn and adopt our features.
 
 
 You will own and manage our Help Center in Intercom, ensuring all content is accurate, up-to-date, and aligned with product releases. This position requires strong collaboration with Product, Support, and Subject Matter Experts (SMEs) to ensure content is ready for launch and continuously maintained.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage and maintain the companys Help Center in Intercom.
 </li>
 <li>
 Plan, script, and produce short product videos (6090 seconds), clean feature walkthroughs, and looping GIFs.
 </li>
 <li>
 Write step-by-step guides, FAQs, and release notes that accompany every product update.
 </li>
 <li>
 Partner with Product, Support, and QA teams to participate in UAT/QA testing and ensure documentation is accurate at launch.
 </li>
 <li>
 Continuously improve the clarity, consistency, and usability of customer-facing documentation.
 </li>
 <li>
 Analyze Intercom engagement metrics and customer feedback to measure content effectiveness and identify improvement areas.
 </li>
 <li>
 Maintain a consistent tone, voice, and glossary across all help materials.
 </li>
 <li>
 Manage content version control and updates for every product release.
 </li>
 <li>
 Select the most appropriate content format (GIF, video, or article) for different learning needs.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelors degree in Communications, Computer Science, Technical Writing, or a related field.
 </li>
 <li>
 2-3 + years of Hands-on experience with Intercom (Help Center, Articles, and Campaigns).
 </li>
 <li>
 Proven experience in technical content creation, video editing, or documentation for software products.
 </li>
 <li>
 Proficiency with Camtasia, Adobe Premiere, or similar video editing tools.
 </li>
 <li>
 Excellent technical writing and communication skills with attention to detail and clarity.
 </li>
 <li>
 Strong understanding of SaaS products, UX writing, and knowledge base organization.
 </li>
 <li>
 Ability to work independently across time zones and collaborate effectively with global teams.
 
 
 
 </li>
 </ul>
 
 Job Details
 
 
 
 <ul>
 <li>
 Location: DHA Phase 6, Lahore
 </li>
 <li>
 Type: Full-time | Remote
 </li>
 <li>
 Working Hours: 6pm - 3am (EST time)
 
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 TekHQS
 
 is a premier technology firm headquartered in Lake Forest, California, USA, with a strategic offshore development center in Lahore, Pakistan. With over 12 years of expertise, we empower global businesses across the USA, Europe, Asia, Australia, and the UAE through innovative digital solutions in AI/ML, Blockchain, ERP, IoT, Cybersecurity, and Custom Applications.
</div>

Technical Content Specialist

Oxford Management Consultancy

Job Description: Technical Support &amp; Product Documentation Associate (GRC-Aligned)Position: Technical Support &amp; Documentation AssociateDepartment: GRC + DEV &amp; ENGLocation: Lahore (Office-Based)Employment Type: Full-TimeRole OverviewAHK Solutions is seeking a technically skilled and detail-oriented Technical Support &amp; Documentation Associate to assist in the creation, organization, and maintenance of product-related technical documents &mdash; such as HLDs (High-Level Designs), LLDs (Low-Level Designs), network diagrams, data flow maps, and other compliance-relevant artifacts.This role bridges technical engineering and GRC (Governance, Risk &amp; Compliance), ensuring that our documentation aligns with ISO 27001 and SOC 2 security and compliance requirements.Key Responsibilities<ul><li>Work closely with developers, business analysts, and the GRC team to document product architecture, data flows, integrations, and system dependencies.</li><li>Create and maintain HLDs, LLDs, technical specifications, and configuration guides for all major components of the platform.</li><li>Assist GRC in preparing evidence and technical records required for ISO 27001 and SOC 2 audits (e.g., change logs, access control lists, backup configurations).</li><li>Support incident response documentation, asset inventory updates, and change management records.</li><li>Develop clear, version-controlled documentation using AHK&rsquo;s standardized templates and naming conventions.</li><li>Coordinate with IT/Engineering to gather screenshots, logs, and technical proofs for GRC evidence tracking.</li><li>Support user access reviews, system hardening documentation, and data classification mapping.</li><li>Provide occasional Level-1 technical support to internal teams for system documentation or evidence gathering.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Strong understanding of technical documentation, diagrams (Visio, Lucidchart, Draw.io), and version control.</li><li>Familiar with cloud environments (Azure/AWS) and DevOps or system infrastructure concepts.</li><li>Basic understanding of information security standards (ISO 27001, SOC 2) preferred.</li><li>Excellent written English and attention to detail.</li><li>Ability to work cross-functionally with GRC, development, and QA teams.</li><li>Proficient in Microsoft Office / 365 tools and SharePoint documentation practices.</li></ul>Preferred (Nice to Have)<ul><li>Exposure to HLD/LLD preparation or system architecture diagrams.</li><li>Familiarity with risk assessment, control mapping, or compliance evidence collection.</li></ul>Job Type: Full-timeWork Location: In person

Technical Support & Product Documentation Associate (GRC-Aligned)

Key Responsibilities:<ul><li>Responsible for reviewing and updating Standard Operating Procedures (SOPs) for QA and other departments.</li><li>Ensure proper document control and compliance across all departments, maintaining version control and archival processes.</li><li>Coordinate with departments to manage documentation related to logistics, deviations, and other QA-related tasks.</li><li>Maintain and improve documentation systems in line with regulatory and internal quality requirements.</li><li>Support audits and inspections by providing necessary documentation and ensuring readiness.</li></ul>Qualification: Pharm DExperience: 4&ndash;5 years of relevant experience in pharmaceutical documentation or QA roles.Residents of Thokar, Ali Town or surroundings will be preferred.Job Type: Full-timeWork Location: In person

Senior QA Executive (Documentation & Art Work)

TCP Software

<div>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
As a Training &amp; Audit Specialist, you will:<ul>
<li>
Responsible for performing training needs assessments.
</li><li>Delivers approved curriculum and learning materials to employees.
</li><li>Assists in the production of classroom handouts, instructional materials, aids, and manuals.
</li><li>Directs a structured learning experience and monitors the quality and results of training sessions.
</li><li>Acclimates new hires to the business and conducts orientation sessions.
</li><li>Assesses training effectiveness to ensure that taught skills and techniques are reflected in employees work behavior.
</li><li>Reports on the progress of employees under guidance during training periods.
</li><li>Evaluates ongoing programs to ensure that they reflect any changes.
</li><li>Monitors/Reviews support calls to observe employee demeanor, technical accuracy, and conformity to company policies.
</li><li>Provides communication and follow up to ensure representatives are fully informed of feedback.
</li><li>Maintains performance standards documentation on employees audited to provide feedback to the employee&rsquo;s audited.
</li><li>Serves as a resource in supporting ad-hoc requests from the executive team.
</li><li>Other duties as assigned by the head of the department.
</li></ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in Business, Education, HR, or related field preferred.
</li><li>Candidates with 2-5 years of relevant experience will also be considered.
</li><li>Proven experience in designing and implementing various training strategies in a corporate setting.
</li><li>Knowledge of instructional design theory and learning principles.
</li><li>Familiarity with traditional training methods, tools, and techniques
</li></ul>Benefits<ul>
<li>
Competitive salary</li>
<li>PTO and Sick leaves</li>
<li>In-Patient &amp; Out-Patient Health insurance</li>
<li>Provident fund and EOBI</li>
<li>The work/life set up you need to be successful.</li>
<li>A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results</li>
<li>The chance to make a genuine impact on the company&rsquo;s growth</li>
<li>Plenty of challenging work and the opportunity to stretch yourself</li>
<li>The opportunity to work with amazing talent in a fast-growing company that really values their team</li>
</ul>
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Training & Audit Specialist

<div>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
As a Training &amp; Audit Specialist, you will:<ul><li>
Responsible for performing training needs assessments.
</li><li>Delivers approved curriculum and learning materials to employees.
</li><li>Assists in the production of classroom handouts, instructional materials, aids, and manuals.
</li><li>Directs a structured learning experience and monitors the quality and results of training sessions.
</li><li>Acclimates new hires to the business and conducts orientation sessions.
</li><li>Assesses training effectiveness to ensure that taught skills and techniques are reflected in employees work behavior.
</li><li>Reports on the progress of employees under guidance during training periods.
</li><li>Evaluates ongoing programs to ensure that they reflect any changes.
</li><li>Monitors/Reviews support calls to observe employee demeanor, technical accuracy, and conformity to company policies.
</li><li>Provides communication and follow up to ensure representatives are fully informed of feedback.
</li><li>Maintains performance standards documentation on employees audited to provide feedback to the employee&rsquo;s audited.
</li><li>Serves as a resource in supporting ad-hoc requests from the executive team.
</li><li>Other duties as assigned by the head of the department.
</li></ul>Requirements<ul><li>
Bachelor&rsquo;s degree in Business, Education, HR, or related field preferred.
</li><li>Candidates with 2-5 years of relevant experience will also be considered.
</li><li>Proven experience in designing and implementing various training strategies in a corporate setting.
</li><li>Knowledge of instructional design theory and learning principles.
</li><li>Familiarity with traditional training methods, tools, and techniques
</li></ul>Benefits<ul><li>
Competitive salary</li><li>
PTO and Sick leaves</li><li>
In-Patient &amp; Out-Patient Health insurance</li><li>
Provident fund and EOBI</li><li>
The work/life set up you need to be successful.</li><li>
A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skill set and create outstanding results</li><li>
The chance to make a genuine impact on the company&rsquo;s growth</li><li>
Plenty of challenging work and the opportunity to stretch yourself</li><li>
The opportunity to work with amazing talent in a fast-growing company that really values their team</li></ul><div>
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div></div>

Training & Audit Specialist Lahore, Punjab, Pakistan

Explore 687+ Documentation specialist in Lahore this November. Find roles across top companies and apply now to boost your career.