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Job TitleCustomer Service &amp; Sales Specialist &ndash; UK Market (Lahore, On‑Site) PKR 80,000&ndash;100,000 + IncentivesSalary &amp; Benefits<ul><li>PKR 80,000&ndash;100,000 per month + performance incentives</li><li>Health benefits &amp; office perks</li><li>Paid training in sales, lead generation &amp; CRM tools</li><li>Clear career path: Sales Development Rep &rarr; Account Executive &rarr; Sales Manager</li><li>Supportive, vibrant office environment (Jail Road, Lahore)</li></ul>About the RoleWe are hiring Sales Executives to join our fast‑growing team in Lahore. This is a fantastic opportunity for individuals passionate about sales, customer service, telemarketing, and business development. You will connect with UK‑based clients, generate leads, and help drive revenue growth.Key Responsibilities<ul><li>Make high‑volume outbound calls to UK prospects</li><li>Qualify leads by identifying customer needs &amp; pain points</li><li>Build and maintain client relationships through follow‑ups</li><li>Update and manage CRM systems (HubSpot, Salesforce, Zoho)</li><li>Collaborate with the sales team to achieve targets</li><li>Improve sales scripts and outreach strategies</li></ul>Requirements<ul><li>1&ndash;2 years&rsquo; experience in sales, call center, telemarketing, or business development</li><li>Excellent communication skills &amp; confidence in cold calling</li><li>Resilient, target‑driven, and positive under pressure</li><li>Familiarity with CRM tools (mandatory)</li><li>Strong organizational skills to manage high call volumes</li><li>Team player with adaptability and growth mindset</li><li>Comfortable working UK hours (2 PM &ndash; 11 PM PST)</li></ul>Job Type<ul><li>Full‑time, on‑site (Jail Road, Lahore)</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Do you have native-level or near-native English fluency?</li></ul>Experience:<ul><li>Sales/Customer Service (UK/US market): 2 years (Required)</li></ul>Work Location: In person

Customer Service & Sales Specialist – UK Market (Lahore, On‑Site) PKR 80,000–100,000 + Incentives

Tusols Pvt Ltd

Job OverviewTusol is hiring a Customer Service Representative / Customer Support Specialist for our US-based operations. This role is ideal for candidates with excellent English communication skills and experience in international customer support.If you're looking for a stable night shift job with career growth, this opportunity is for you.Key Responsibilities<ul><li>Handle US-based customer queries via calls, emails, and live chat</li><li>Deliver high-quality customer support and resolve issues efficiently</li><li>Assist customers with account, policy, and service-related inquiries</li><li>Maintain accurate records in CRM systems (customer relationship management tools)</li><li>Ensure professional communication and customer satisfaction at all times</li></ul>Requirements (Must-Have)<ul><li>Fluent English (spoken + written) &ndash; strong grammar &amp; communication</li><li>Experience in Customer Service / Call Center / International Support / US Campaigns</li><li>Strong listening, problem-solving, and interpersonal skills</li><li>Familiarity with CRM tools (Salesforce, HubSpot, etc.) is a plus</li><li>Punctual, responsible, and career-oriented</li><li>Willing to work onsite in Lahore (Night Shift)</li></ul>Preferred (Bonus Skills)<ul><li>Experience in US Insurance, Billing, or Customer Support Process</li><li>Prior experience in inbound/outbound call centers</li></ul>Why Join Tusol?<ul><li>Permanent Night Shift (No Rotation)</li><li>Stable Long-Term Career (2&ndash;3 Years Growth Path)</li><li>Competitive salary + performance-based incentives</li><li>Professional work environment</li><li>Learning &amp; growth opportunities in international client handling</li></ul>How to ApplyApply now to be part of a growing team working with US clients:Email: hr@tusols.com WhatsApp: 0315-0577531Shortlisted candidates will be contacted within 24 hours for an onsite interviewPay: Rs50,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>What is your current location in Lahore?</li><li>Are you available for onsite night shift (6 PM &ndash; 4 AM)?</li><li>Do you have experience in international or US-based customer support?</li><li>Are you willing to commit to a long-term role (2&ndash;3 years)?</li></ul>Work Location: In person

Customer Service Representative – Night Shift

Compass Training and Consultancy Pvt. Ltd.

Have you worked with International CustoWe are seeking a seasoned Customer Service Specialist to serve as the voice of our brand for a global clientele. In this role, you will not merely answer questions; you will drive sales and provide premium support across international markets.This position is designed for a career-driven professional with a strong background in E-commerce who thrives in a fast-paced, omnichannel environment. You will manage complex inquiries, facilitate sales, and ensure seamless order fulfillment while maintaining impeccable service standards.Key Responsibilities<ul><li>Omnichannel Communication: Manage high-volume inbound inquiries via Live Chat, VOIP/Phone, and Email with a focus on &quot;First Contact Resolution&quot; and sales conversion.</li><li>E-commerce Operations: Expertly navigate order management systems to handle complex logistics, returns, product advisory, and payment queries.</li><li>Proactive Engagement: Execute strategic outbound calls for case resolution and sales follow-ups to maximize customer retention and lifetime value.</li><li>Cross-Functional Collaboration: Liaise effectively with internal Sales, Logistics, and Technical Support departments to streamline operations and solve escalated issues.</li><li>CRM Management: Maintain meticulous records of all client interactions within the CRM, ensuring data integrity and accurate reporting.</li><li>Brand Ambassadorship: Maintain a polished, customer-centric attitude at all times, de-escalating conflicts with professionalism and empathy.</li></ul>Mandatory Requirements (Please Read Carefully)<ul><li>Experience: Minimum of 3 years of proven experience in Customer Support and Sales within an International E-commerce environment.</li><li>Language Proficiency: Native or C2-level proficiency in English is non-negotiable. You must possess exceptional verbal articulation (neutral accent preferred for international markets) and flawless written grammar.</li><li>Industry Knowledge: Demonstrated experience with E-commerce platforms (e.g., Shopify, Magento, Salesforce) and ticketing systems (e.g., Zendesk, Intercom).</li><li>Education: Bachelor&rsquo;s Degree required.</li></ul>Candidate Profile<ul><li>Global Mindset: You have prior experience serving customers in North American, European, or Australian markets and understand international service expectations.</li><li>Tech-Savvy: You are comfortable juggling multiple software tools simultaneously and learning new systems rapidly.</li><li>Problem Solver: You are detail-oriented and proactive, capable of working independently to resolve issues without constant supervision.</li><li>Resilient: You maintain composure under pressure and treat challenging interactions as opportunities to build loyalty.</li></ul>Pay: Rs110,000.00 - Rs160,000.00 per monthApplication Question(s):<ul><li>Are you available for the onsite role at Arfa Karim Tower From Mon-Fr 1PM - 10PM and alternate saturdays off?</li><li>How would you rate yourself in spoken English out of 10?</li></ul>Work Location: In person

Customer Service Agent

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matric or above
 </li>
 <li>
 Excellent English Written and Verbal Communication
 </li>
 <li>
 American or neutral accent
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Must be alteast 18 Years old and hold valid CNIC.
 
 
 </li>
 </ul>
 
 Why Start Your Career At ibex.?
 
 
 
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 What We Seek In You
 
 
 
 <ul>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manne
 
 
 </li>
 </ul>
 
 Learning And Takeaways
 
 
 
 Here @ ibex. we will help build you!
 
 
 <ul>
 <li>
 Unlimited exposure
 </li>
 <li>
 A chance to polish your skills
 </li>
 <li>
 A great learning environment
 </li>
 <li>
 Ample experience to build a future path for yourself
 </li>
 <li>
 An opportunity to operate with a highly trained and diversified network of people
 
 
 </li>
 </ul>
 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
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 <li>
 Annual leaves
 </li>
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 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to PKR 115,000 per month. It's worth nothing, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
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 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Success Specialist

United Software & Technologies International Pvt. Ltd

We are looking for motivated and customer-focused individuals for the position of General Insurance Sales Agent / Customer Service Officer. The ideal candidate will be responsible for handling customer inquiries, generating sales, and providing excellent customer support for Motor, Travel, and Health Insurance products through calls, WhatsApp, and social media platforms.Key Responsibilities:<ul><li>Respond to customer inquiries professionally and efficiently.</li><li>Generate sales for general insurance products through calls and digital platforms.</li><li>Guide customers regarding policy coverage, pricing, and benefits.</li><li>Follow up with leads and maintain strong customer relationships.</li><li>Achieve assigned sales targets while maintaining service quality standards.</li><li>Maintain accurate customer records and daily reporting.</li></ul>Requirements:<ul><li>Intermediate / Bachelor&rsquo;s degree preferred.</li><li>Strong communication and interpersonal skills.</li><li>Experience in sales, call center, or customer service will be preferred.</li><li>Ability to work in a target-driven environment.</li><li>Basic knowledge of insurance products will be an added advantage.</li></ul>Apply Now: hr@theunitedsoftware.comPay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

General Insurance Sales Agent / Customer Service Officer

Innovadel Technologies

Job OverviewWe are looking for a proactive and detail-oriented Customer Service &amp; Product Sourcer who can efficiently handle customer communication while also sourcing products from local and online markets. The ideal candidate should have strong communication skills, market awareness, and the ability to coordinate with vendors and internal teams effectively.Key Responsibilities<ul><li>Handle customer queries and provide timely support through calls, WhatsApp, email, or other communication channels</li><li>Maintain professional and positive communication with customers</li><li>Source products based on business requirements from local markets and online platforms</li><li>Identify and coordinate with reliable suppliers and vendors</li><li>Compare pricing, quality, and availability to ensure cost-effective sourcing</li><li>Negotiate with vendors regarding pricing and delivery terms</li><li>Maintain updated records of suppliers, quotations, and product details</li><li>Coordinate with internal teams regarding customer requirements and sourcing updates</li><li>Follow up on orders, deliveries, and customer concerns when required</li></ul>Requirements<ul><li>FA / BA qualification preferred</li><li>1&ndash;3 years of relevant experience in customer service, sourcing, or a similar role</li><li>Strong communication and negotiation skills</li><li>Urdu communication is mandatory; basic English communication is a plus</li><li>Good understanding of market research and product sourcing</li><li>Basic computer skills including Excel, WhatsApp, and internet browsing</li><li>Ability to multitask and work independently</li><li>Honest, responsible, and detail-oriented personality</li></ul>Preferred Skills<ul><li>Experience dealing with vendors and suppliers</li><li>Ability to manage customer relationships professionally</li><li>Strong follow-up and coordination skills</li><li>Proactive approach with problem-solving mindset</li></ul>Pay: Rs45,000.00 - Rs55,000.00 per hourWork Location: In person

Customer Service & Product Sourcer

Digital Computing World

Digital Computing World (DCW), a leading U.S.-based IT reseller working with top brands such as Dell, HP, and Cisco, is seeking motivated individuals to join our Lahore team as Customer Chat Specialists. This role is ideal for candidates looking to build a career in the IT and customer service industry.Key Responsibilities:<ul><li>Handle customer queries via chat in a professional and timely manner</li><li>Provide accurate product information and support to customers</li><li>Maintain records and follow up with clients</li><li>Ensure high levels of customer satisfaction and engagement</li><li>Perform basic data management tasks using MS Excel</li><li>Deliver excellent customer service with end-to-end resolution</li></ul>Requirements:<ul><li>Intermediate or Bachelor&rsquo;s degree (required)</li><li>Fresh and experienced candidates are encouraged to apply</li><li>Strong English communication skills (written and verbal)</li><li>Good comprehension and problem-solving abilities</li><li>Basic to advanced computer skills (MS Office &amp; Internet)</li></ul>Job Details:<ul><li>Shift: Evening (6:00 PM &ndash; 3:00 AM, Monday to Friday)</li><li>Salary: Rs. 40,000 &ndash; Rs. 70,000 + Commission</li><li>Positions: 3</li><li>Start Date: 07 April 2026</li><li>Location &ndash; Iqbal Avenue Phase II, Near Shaukat Khanam Hospital, Lahore</li></ul>Why Join Us?<ul><li>Competitive salary with performance-based incentives</li><li>Career growth opportunities in the IT industry</li><li>Friendly and professional work environment</li><li>Company-sponsored annual tours &amp; medical insurance</li><li>No sales targets</li><li>5 working days (work-life balance)</li><li>Modern office infrastructure</li></ul>Apply Now: Start your career with a growing international IT company. Apply today to become part of our dynamic team.Job Types: Full-time, ContractPay: Rs40,000.00 - Rs70,000.00 per monthEducation:<ul><li>Intermediate (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Chat Support Specialist (Male & Female)

Explore 799+ Customer service specialist in Lahore this May. Find roles across top companies and apply now to boost your career.