customer sales representative Jobs in Lahore

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customer service specialist

Circle5

<p>We're looking for a <b>Customer Service Specialist</b> who has strong communication skills and a background in healthcare or customer service. In this role, you&rsquo;ll be the first point of contact for patients, answering billing inquiries, resolving concerns with empathy, and helping ensure a smooth experience.</p><p>If you&rsquo;re patient, organized, and passionate about helping others, we want to hear from you!</p><p><b>Responsibilities:</b></p><ul><li>Answer <b>inbound calls</b> and respond to emails from patients about billing</li><li>Handle questions with <b>empathy</b>, clarity, and professionalism</li><li>Explain patient statements, balances, and insurance coverage</li><li>Set up payment plans or escalate issues to billing team as needed</li><li>Update patient records and document interactions in Athena or other PM systems</li><li>Maintain a friendly, <b>respectful</b> tone, even with frustrated callers</li><li><b>Collaborate</b> with billing/account managers to resolve patient issues efficiently</li></ul><p><b>Requirements:</b></p><ul><li><b>Minimum 1 year</b> of experience in a patient-facing or customer service role (medical billing preferred)</li><li>Strong communication skills in <b>English (spoken and written)</b></li><li>Excellent <b>listening, empathy, and problem-solving</b> skills</li><li>Familiarity with <b>AthenaHealth</b> or similar billing/PM software is a big plus</li><li>Comfortable working U.S. time zone hours <b>(Night Shift Only)</b></li><li><b>Remote work</b> is <b>NOT</b> available; this is an in-office role.</li></ul><p><b>What We Offer:</b></p><ul><li><b>Competitive salary</b> based on experience</li><li><b>Work-life balance</b> focus and flexible culture</li><li><b>Ongoing training &amp; mentorship</b></li><li><b>Growth opportunities</b> within the company</li><li><b>Performance bonuses</b> and <b>Team Recognition</b></li><li><b>Experience letter</b> after 12 months of service</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

Customer Service Specialist

TRUCKSTAR DISPATCH SERVICES

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  <strong>
   Company Description
  </strong>
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  TRUCKSTAR DISPATCH SERVICES has nearly three years of experience in the logistics industry, specializing in efficient and effective freight dispatching. We focus on securing the best routes and rates for your shipments and ensure smooth operations from start to finish. Our commitment to attention to detail and long working hours guarantees that your loads are handled with care. We provide reliable transportation and expert negotiation to help your business thrive.
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  <strong>
   Role Description
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  This is a full-time hybrid role for a Sales Specialist, located in Lahore with some work-from-home opportunities. The Sales Specialist will be responsible for daily customer service interactions, managing sales activities, training new sales staff, overseeing sales management tasks, and fostering strong communication with clients. The role requires a proactive approach to developing sales strategies and meeting targets to ensure company growth.
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  <strong>
   Qualifications
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 <ul>
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   Excellent Communication and Customer Service skills
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   Proven experience in Sales and Sales Management
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   Ability to conduct Training sessions for new sales staff
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   Strong negotiation and interpersonal skills
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  <li>
   Ability to work independently and within a team
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  <li>
   Proficiency in using CRM software is a plus
  </li>
  <li>
   Bachelor&rsquo;s degree in Business, Marketing, or related field preferred
  </li>
 </ul>
</div>


Sales Specialist

the avenair

<ul><li>Job Title: Client Support Specialist &ndash; Real Estate</li></ul><p>Department: Sales &amp; Customer Relations<br/>Reports To: CFO<br/>About The Avenair:<br/>The Avenair is a premium real estate and lifestyle brand offering top-tier residential and commercial projects. We are seeking an experienced Client Support Specialist to act as the key liaison between clients and the company throughout the property journey.</p><p>Role Summary:<br/>The Client Support Specialist will manage client interactions, ensuring a seamless experience from initial inquiry to final handover. This role is vital in building strong relationships, managing documentation, coordinating tasks, and maintaining customer satisfaction.</p><p>Key Responsibilities:</p><ul><li>Customer Relationship Management:</li></ul><p>Be the main point of contact for client matters.</p><ul><li>Provide regular project updates, payment status, and timelines.</li><li>Address client concerns in a timely, professional manner.</li><li>Documentation &amp; Compliance:</li></ul><p>Assist clients with booking, agreements, and possession documents.</p><ul><li>Maintain accurate client files for compliance.</li><li>Collaborate with legal and finance teams for document accuracy and KYC.</li><li>Interdepartmental Coordination &amp; Follow-up:</li><li>Coordinate with site, legal, and finance teams for timely delivery.</li><li>Track client communication and maintain detailed follow-up logs.</li></ul><ul><li>Possession &amp; Handover Process:</li><li>Oversee pre-possession checks, rectifications, and final inspections.</li><li>Prepare possession kits and manage formal handover events.</li><li>Ensure proper signing of possession documents.</li></ul><ul><li>Customer Experience &amp; Feedback:</li><li>Gather and analyze post-possession client feedback.</li><li>Recommend customer care improvements based on feedback.</li><li>Ensure a consistent, positive experience to foster long-term relationships.</li></ul><p>Required Skills &amp; Qualifications:</p><ul><li>Bachelor&rsquo;s degree in Business, Real Estate, or related field.</li><li>7&ndash;10 years of customer service experience, preferably in real estate.</li><li>Strong verbal and written communication skills.</li><li>Strong interpersonal, negotiation, and follow-up skills.</li><li>Proficiency in MS Office and CRM tools.</li><li>Detail-oriented with excellent organizational skills.</li></ul><p>Preferred Attributes:</p><ul><li>Experience with residential real estate.</li><li>Knowledge of local property laws and handover protocols.</li><li>Customer-focused with a proactive problem-solving approach.</li></ul><p>Salary &amp; Benefits:<br/>Competitive salary based on experience.Health and insurance coverage.<br/>Professional growth opportunities within a premium brand.<br/>Performance-based incentives.</p><p>How to Apply: Send your resume and cover letter to hr@theavenair.com or call 0316-7777603 for more information.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Client Support Specialist

Motive

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
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 Motive serves more than 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 <br/>
 <br/>
 Visit gomotive.com to learn more.
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 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking a detail-oriented and customer-focused Collections Specialist to join our Finance team. In this role, you will serve as the primary point of contact for all collections-related inquiries and play a critical part in managing accounts receivable. You will leverage your knowledge of billing and subscription processes to assist customers with account issues, clarify invoice details, and ensure the timely collection of outstanding payments.
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 This role requires strong analytical skills, excellent communication abilities, and a customer-centric mindset. Your efforts will directly impact our cash flow, customer satisfaction, and operational efficiency.
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 <strong>
  What You&rsquo;ll Do
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 <ul>
  <li>
   Serve as the primary point of contact for customers regarding account balance (CM/DM/Payment/Invoice.
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   Proactively and reactively address billing concerns, including subscription fees and one-time charges.
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   Manage high call volumes, handling both inbound and outbound calls (100+ calls/day).
  </li>
  <li>
   Utilize Salesforce and Zuora to investigate and resolve payment issues.
  </li>
  <li>
   Analyse and reconcile customer accounts, including reviewing historical invoices, payments, chargebacks, refunds, credits, and write-offs.
  </li>
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   Support the monthly close process by ensuring accurate period cutoffs.
  </li>
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   Collaborate cross-functionally with Sales, Customer Success, and Fulfilment teams to resolve account issues and enhance customer satisfaction.
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   Manage assigned accounts receivable portfolios with a focus on customer retention and timely collections.
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   Follow and continuously improve Standard Operating Procedures (SOPs) for collections processes.
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   Respond to and resolve customer support cases related to collections in a timely manner.
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   Generate accurate reports and forecasts on collection performance.
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   Maintain compliance protocols and data integrity across ERP and billing systems.
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   Participate in ad hoc financial and operational projects as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required
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  What We&rsquo;re Looking For:
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   1&ndash;2 years of experience in a collections or customer-facing role.
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   Strong written and verbal communication skills.
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   High level of attention to detail, organization, and vigilance.
  </li>
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   Ability to manage time effectively and work under pressure in a fast-paced environment.
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   Proficiency with spreadsheets (Excel/Google Sheets) and strong computation abilities.
  </li>
  <li>
   Ability to adapt to shifting priorities and work independently or as part of a team.
  </li>
  <li>
   Willingness to work flexible hours, including overtime and rotating shifts as needed.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in SaaS collections and Quote-to-Cash processes.
  </li>
  <li>
   Familiarity with Zuora, Salesforce and Collections software.
  </li>
  <li>
   Bachelor's degree in Accounting, Finance, or a related field.
  </li>
  <li>
   An analytical mindset with the ability to identify patterns and suggest improvements.
  </li>
  <li>
   Empathy and professionalism when engaging with customers.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
  <br/>
  <br/>
 </em>
 <em>
  Please review our Candidate Privacy Notice here .
  <br/>
  <br/>
 </em>
 <em>
  UK Candidate Privacy Notice here.
  <br/>
  <br/>
 </em>
 <em>
  The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 </em>
</div>


Collections Specialist

Mindbridge

<div>
 <p>
  <strong>
   Who We Are
  </strong>
 </p>
 <p>
  We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
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 </p>
 <p>
  <strong>
   The Job
  </strong>
 </p>
 <p>
  As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 </p>
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  <br/>
 </p>
 <p>
  <strong>
   Get Hired Faster &ndash; Walk-In Interviews Open Now!
  </strong>
 </p>
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  Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 </p>
 <p>
  For the
  <strong>
   quickest response
  </strong>
  and a
  <strong>
   fast-track hiring process
  </strong>
  , visit our office for
  <strong>
   walk-in interviews
  </strong>
  . Just bring your:
 </p>
 <ul>
  <li>
   <strong>
    Original CNIC
   </strong>
  </li>
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   <strong>
    Updated CV
   </strong>
  </li>
 </ul>
 <p>
  ⏰
  <strong>
   When:
  </strong>
  Monday to Saturday, 11:00 AM - 6:00 PM
 </p>
 <p>
  📍
  <strong>
   Where:
  </strong>
  Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 </p>
 <p>
  Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What we offer:
  </strong>
 </p>
 <ul>
  <li>
   Highest salary package for Non-Voice Customer Support: up to
   <strong>
    PKR 150,000
   </strong>
  </li>
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   No sales or monthly targets
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  <li>
   Medical Insurance
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   Leave Encashment
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   On job training
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   State-of-the-art infrastructure
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   Annual Increment
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   Employee engagement &amp; appreciation programs
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  <strong>
   Responsibilities:
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 </p>
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   Manage incoming chats/emails
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   Identify and assess customers&rsquo; needs to achieve satisfaction
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   Build sustainable relationships and trust with customer accounts through open and interactive communication
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   Provide accurate, valid and complete information by using the right methods/tools
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   Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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   Follow communication procedures, guidelines and policies
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   Take the extra mile to engage customers
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 </ul>
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 </p>
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  <strong>
   Qualifications
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 </p>
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  <li>
   A-Levels/Intermediate
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   Natural instinct to empathize with users
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   Excellent verbal and written communication skills
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   Native or bilingual spoken and written English skills
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  <li>
   Detail-oriented
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 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
  </strong>
 </p>
 <p>
 </p>
</div>


Customer Experience Specialist (Non Voice)

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division:<br>
Jonas Software is the leading provider of enterprise management software solutions in 17 vertical industries. Within each vertical market, Jonas boasts a group of market-leading brands, all of which are respected and longstanding leaders within their own domain. Jonas is an operating group of Constellation Software Inc. (CSI) - publicly traded on the Toronto Stock Exchange under the ticker symbol CSU. Constellation Software Inc. acquires, maintains, supports and enhances software systems for life. This position is part of our Jonas Club ERP's global R&amp;D team. Worldwide over 2,200 clubs in more than 17 countries, with memberships ranging from 100 to 20,000, utilize the Jonas Club ERP Software to build and enrich member relationships, increase revenues, and decrease costs.<br>
<br>
Division Link: https://www.jonasclub.com/</div><div></div><div>
The Position:</div><div>
We are seeking an enthusiastic, career-oriented Customer Support Specialist who is passionate about providing excellent service. This individual will be a highly motivated team player with exceptional communication skills and a strong ability to troubleshoot and resolve technical issues. You will work to ensure a positive and professional user experience for clients using our Club Software products and other offerings. The role also involves collaborating with different departments to provide efficient and comprehensive support; will also involve with handling a team of Support Analysts. This position will be based at our Contour Lahore Office.</div><div>
Primary Responsibilities:</div><ul><li><div>
Customer Support &amp; Issue Resolution: Assist clients with inquiries and technical issues via email, ticketing systems, phone, and live chat. Troubleshoot software-related issues and provide solutions.</div></li><li><div>
Product Knowledge &amp; Guidance: Provide product knowledge to existing clients, suggest upgrades, and ensure clients understand how to use our software effectively.</div></li><li><div>
Collaborate Across Teams: Work closely with DEV and QA teams to resolve client issues. Interface with other departments like operations, concierge, event management, and membership administration to support overall club operations.</div></li><li><div>
Documentation &amp; Tracking: Document, track, and monitor client issues within ticketing systems to ensure timely resolutions.</div></li><li><div>
Service-Related Support: Assist with service-related inquiries, membership upgrades, booking requests, and other client needs, ensuring smooth and efficient service delivery.</div></li><li><div>
Event &amp; Service Support: Gain hands-on experience in assisting with club events and managing member access to exclusive offerings, ensuring top-notch member service.</div></li><li><div>
Monitor &amp; Improve Member Satisfaction: Participate in identifying areas for improvement based on member feedback and proactively ensure systems and processes run smoothly.</div></li><li><div>
Time Management &amp; Prioritization: Manage multiple requests, prioritize tasks based on urgency, and meet Service Level Agreements (SLAs) for a seamless customer experience.</div></li><li><div>
Team Communication &amp; Collaboration: Work closely with cross-functional teams to share insights and updates on member or client needs, ensuring all teams are aligned on service delivery.</div></li></ul><div></div><div>
Skills &amp; Qualifications:</div><ul><li><div>
Communication Skills: Excellent verbal and written communication in English, with the ability to convey technical information clearly and professionally to clients and colleagues.</div></li><li><div>
Customer Service Experience: Prior experience in customer service or helpdesk support, with a passion for problem-solving and assisting others.</div></li><li><div>
Network and Windows File Sharing: Knowledge of File Sharing, Mapping Drives, forwarding of Ports is required. (Understanding of PowerShell would be an asset)</div></li><li><div>
Hardware and Windows Server: Knowledge of Processor Speeds, Domain Controller, Active Directory, Managing Group Policies. (Familiarity with VMware/ Hyper V would be an asset)</div></li><li><div>
Technical Proficiency: Experience with website and CRM applications; knowledge of HTML and strong working knowledge of Microsoft Office.</div></li><li><div>
Organizational Skills: Strong multitasking and organizational abilities, with attention to detail and the ability to manage and track multiple issues or requests.</div></li><li><div>
Calm Under Pressure: Ability to stay composed and effectively troubleshoot technical issues while handling multiple client requests.</div></li><li><div>
Team-Oriented: Ability to work effectively in a collaborative team environment, contributing positively to team goals.</div></li><li><div>
Adaptability &amp; Resilience: Willingness to learn and adapt to new tools and processes while maintaining a professional and positive attitude in a dynamic environment.</div></li><li><div>
Accountability: Track and resolve customer issues, ensuring a timely and thorough follow-up. Maintain confidentiality and professionalism when dealing with clients.</div></li></ul><div></div><div>
Educational &amp; Technical Requirements:</div><ul><li><div>
Education: Bachelor&rsquo;s degree in Computer Science or related field.</div></li><li><div>
Experience: 5+ years of experience in a technical support or customer service environment.</div></li><li><div>
Additional Knowledge (Preferred): Basic Accounting knowledge is a plus. Experience with Hospitality and Club Industry products would be an asset.</div></li><li><div>
Ticketing Systems: Familiarity with ticketing and internal systems to record implementation and support issues.</div></li></ul><div></div><div>
What You&rsquo;ll Bring:</div><ul><li><div>
Passion for Service: A genuine passion for customer service and helping others, with strong problem-solving and communication skills.</div></li><li><div>
Willingness to Learn: A keen interest in learning about club management systems, member benefits, and event coordination in a fast-paced, service-driven environment.</div></li><li><div>
Attention to Detail: Strong organizational skills to track customer requests and ensure they are addressed promptly and accurately.</div></li><li><div>
Professionalism &amp; Discretion: Understanding the importance of maintaining confidentiality and providing respectful service to all members and clients.</div></li></ul><div></div><div>
Workshift (Job Timings):</div><ul><li><div>
Shift Hours:</div><ul><li><div>
Training (Probation Period): 9 AM to 5 PM Eastern Standard Time (6 PM to 3 AM Pakistan Standard Time)</div></li><li><div>
Post Probation Period: 6 AM to 3 PM Eastern Standard Time (3 PM to 12 AM Pakistan Standard Time)</div></li></ul></li><li><div>
Weekend Availability: Must be willing to work on weekends when required.</div></li><li><div>
After Hours Support: Willingness to provide support outside standard business hours as needed.</div></li></ul><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Customer Support Specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
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 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   O Levels/Matric or above
  </li>
  <li>
   Excellent English Written and Verbal Communication
  </li>
  <li>
   American or neutral accent
  </li>
  <li>
   Proficiency with MS Office (Particularly MS Excel and MS Word)
  </li>
  <li>
   Must be alteast 18 Years old and hold valid CNIC.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Start Your Career At ibex.?
  <br/>
  <br/>
 </strong>
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 <br/>
 <br/>
 <strong>
  What Makes You A Good Fit For This Job?
  <br/>
  <br/>
 </strong>
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 <br/>
 <br/>
 <strong>
  What We Seek In You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborative mindset
  </li>
  <li>
   Customer service focus
  </li>
  <li>
   Hands-on-problem solving ability
  </li>
  <li>
   The ability to communicate technical information in a simple manne
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Learning And Takeaways
  <br/>
  <br/>
 </strong>
 Here @ ibex. we will help build you!
 <br/>
 <br/>
 <ul>
  <li>
   Unlimited exposure
  </li>
  <li>
   A chance to polish your skills
  </li>
  <li>
   A great learning environment
  </li>
  <li>
   Ample experience to build a future path for yourself
  </li>
  <li>
   An opportunity to operate with a highly trained and diversified network of people
   <br/>
   <br/>
  </li>
 </ul>
 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 <br/>
 <br/>
 <strong>
  Perks Of Being An Ibexian
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical Insurance &amp; OPD
  </li>
  <li>
   Provident Fund with investment options
  </li>
  <li>
   Leave Encashment
  </li>
  <li>
   Annual leaves
  </li>
  <li>
   On job training
  </li>
  <li>
   Two days off in a week
  </li>
  <li>
   Ergonomic furniture and infrastructure
  </li>
  <li>
   Referral Rewards
  </li>
  <li>
   Annual Increment
  </li>
  <li>
   Conveyance facility
  </li>
  <li>
   Loan facility
  </li>
  <li>
   Employee Appreciation programs
   <br/>
   <br/>
  </li>
 </ul>
 The salary for this position will be up to Rs. 100,000/ month. It's worth noting, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
  </li>
  <li>
   Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
  </li>
  <li>
   Providing alternatives to products/items, which are not available on the ecommerce website
  </li>
  <li>
   Follow standard processes and procedures when it comes to providing the resolution
  </li>
  <li>
   Staying up to date with latest updates on system information, process changes and future updates
  </li>
 </ul>
</div>


Customer Services Specialist

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