customer service representative Jobs in Lahore

customer service representative

digital marketing specialist Jobs in Lahore

digital marketing specialist

customer sales representative Jobs in Lahore

customer sales representative

customer support executive Jobs in Lahore

customer support executive

b2b sales specialist

customer service specialist

BB Holdings

Customer Support Specialist Location: Lahore (On-site) Job Type: Full-timeWe are looking for a highly motivated and customer-focused Customer Support Specialist to join our growing team. This role is ideal for individuals with 1.5 to 2 years of experience in client services or customer success, especially in UK and USA-based campaigns.. However, freshers with excellent communication skills and a strong passion for customer service are also encouraged to apply.As a Customer Support Specialist you will be the primary point of contact for our clients, responsible for delivering exceptional support, resolving issues efficiently, and ensuring a positive overall customer experience.Key Responsibilities<ul><li>Respond to customer inquiries, concerns, and support requests via phone and email in a timely and professional manner</li><li>Resolve customer complaints and troubleshoot technical issues to ensure high levels of customer satisfaction</li><li>Maintain comprehensive knowledge of our products and services, staying up to date on new features and updates</li><li>Process orders, returns, and exchanges; escalate issues to relevant departments as needed</li><li>Accurately log and track customer interactions using CRM tools for future reference and reporting</li><li>Follow up on unresolved issues to ensure timely resolution and customer satisfaction</li><li>Collaborate with internal departments (e.g., Sales, Product Development, and Marketing) to address client needs and improve service delivery</li><li>Share feedback and insights on recurring issues or customer trends to support process improvements</li><li>Participate in ongoing training to enhance service skills and product knowledge</li></ul>Qualifications<ul><li>Fresh graduates are welcome to apply</li><li>1.5 to 2 years of experience in a customer support or client services role is preferred</li><li>Strong communication skills in both verbal and written English, with a professional and empathetic tone</li><li>Excellent problem-solving abilities and the confidence to manage challenging situations</li><li>Ability to multitask and handle multiple client issues simultaneously</li><li>Comfortable working under pressure and meeting deadlines while maintaining accuracy</li><li>A positive, proactive attitude and a passion for customer success</li><li>Experience in technical troubleshooting or in an international BPO/Call Center environment is a plus.</li><li>Age Limit: Less than 40</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package</li><li>Opportunities for career growth and professional development</li><li>A supportive, collaborative, and dynamic team environment</li><li>A chance to work with a diverse group focused on delivering top-tier customer experiences</li></ul>Shift Timings<ul><li>Summer: 01:00 PM &ndash; 10:00 PM</li><li>Winter: 02:00 PM &ndash; 11:00 PM</li></ul>Note: This is an on-site role. Remote work is not available for this position.Ability to Commute: Must be able to commute to Lahore.Job Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

Rai Estate & Builders

Be Em Consultants is looking for a motivated and customer-focused French Speaker to join our Customer Service team on-site.In this role, you&rsquo;ll be the first point of contact for our customers, ensuring they receive the same high-quality support and care that we pride ourselves on. You&rsquo;ll handle queries via email and live chat, providing clear, empathetic, and effective solutions every time.What you&rsquo;ll do:- Respond to customer queries in French via email and live chat. - Provide timely, accurate, and empathetic resolutions. - Collaborate with internal teams to ensure customer satisfaction. -Maintain accurate records of communications and follow-ups.What we&rsquo;re looking for:- Fluency in French and English (written and spoken). - Strong communication and problem-solving skills. - Previous customer service experience is preferred. - Ability to remain calm and professional in all situations. - A genuine passion for delivering excellent customer experiences.What we offer:- On-site role with a supportive, collaborative team environment. - Ongoing training and growth opportunities. - A chance to build your career in a people-first company.If you&rsquo;re a fluent French speaker who cares about people and loves problem-solving, we&rsquo;d love to hear from you!Apply now by sending your CV and a short cover noteJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

French-Speaking Customer Service Representative

Alpha CX

Job Title: Customer Support Representative (Onsite) (Tech support)Location:<ul><li>Onsite &#65288;Grand Square Mall Firdous Market Road, Center Point, Gulberg 3, Lahore&#65289;</li></ul>Job Type: Full-timeSalary: 80k ( Based on Experience )More details about Alpha&#65306;Join the Alpha CX Team and Redefine Customer Service Excellence!Are you passionate about delivering exceptional customer experiences? Do you thrive in a remote work environment with flexibility and growth opportunities? If so, Alpha CX is looking for YOU to be part of our dynamic team!About Us:At Alpha CX, we are committed to being a leader in providing world-class customer service solutions to clients across industries. Joining us means becoming part of a mission-driven organization that values innovation, collaboration, and excellence.Your Role:As a Technical Service Representative, you will:<ul><li>Be the trusted voice of Alpha CX, assisting customers via phone, email, and chat.</li><li>Handle inquiries, resolve complaints, and deliver fast and accurate solutions.</li><li>Provide detailed information about our products and services with professionalism.</li><li>Maintain and update customer records while safeguarding their confidentiality.</li><li>Work closely with internal teams to resolve issues and improve the customer journey.</li><li>Follow company policies to ensure consistent and high-quality service delivery.</li></ul>What We&rsquo;re Looking For:We&rsquo;re seeking team members who have:<ul><li>Fluency in English (both written and spoken).</li><li>Previous Technical Support experience ( mandatory).</li><li>Bachelor degree( mandatory).</li><li>Outstanding communication and interpersonal skills.</li><li>Self-discipline and the ability to work independently in a remote setting.</li><li>Familiarity with technology and customer service tools.</li></ul>Why Join Alpha CX?Here&rsquo;s what we offer:<ul><li>Competitive Salary &ndash; Reflecting your experience and dedication.</li><li>Flexible Work Hours &ndash; Designed to balance your work and personal life.</li><li>Professional Growth &ndash; Access to learning opportunities and career advancement.</li><li>Supportive Team Culture &ndash; Be part of a community that values collaboration and innovation</li></ul>How to Apply:Ready to make a difference? Here&rsquo;s how:Apply only through this link: https://lnkd.in/g3BCDxcuAt Alpha CX, we believe in empowering our team to create remarkable customer experiences. Join us today and be part of our journey to redefine customer service excellence!Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Customer Support Representative (Tech Support) ( 80K PKR -Onsite )

Core Edge Solutions

Company: &quot;Core Edge Solutions&quot; Location: On-site &ndash; Lahore, Pakistan Job Type: Full-time Shift and Schedule: Night Shift (7:00 PM &ndash; 5:00 AM, Monday to Saturday) Day Off: Sunday Salary: PKR 90,000 &ndash; 110,000 per month + Performance-Based IncentivesAbout the RoleWe are hiring a female Customer Service Representative (CSR) for our Life Back Taxes campaign. This is a night-shift, on-site position in Lahore where you will handle both inbound and outbound calls, assist customers with their queries, and promote services through effective up-selling techniques.The role is ideal for someone who is fluent in English, confident, and passionate about providing excellent customer service in a professional environment.Key Responsibilities<ul><li>Handle inbound and outbound calls in a professional and courteous manner</li><li>Assist clients with inquiries, complaints, and service-related information</li><li>Promote and up-sell company services where applicable</li><li>Maintain accurate call records and perform timely follow-ups</li><li>Work closely with the team to achieve campaign goals and targets</li></ul>Requirements<ul><li>Minimum 1 year of experience in a customer service or call center role</li><li>Excellent English communication skills (spoken &amp; written)</li><li>Confident, professional, and dependable personality</li><li>Ability to handle high call volumes effectively</li><li>Strong problem-solving and client-handling skills</li></ul>Perks &amp; Benefits<ul><li>Competitive salary with performance-based incentives</li><li>Annual salary increments based on performance</li><li>Gratuity bonus after 3 years of service</li><li>Supportive, positive, and growth-oriented work environment</li></ul>Why Join UsBe part of a team that values professionalism, growth, and teamwork. If you&rsquo;re confident, motivated, and ready to excel in a fast-paced night-shift environment, we&rsquo;d love to hear from you.Apply now to join our Customer Support &amp; Up-Sales team in Lahore!Job Type: Full-timePay: Rs90,000.00 - Rs130,000.00 per monthWork Location: In person

Customer Service Representative (Female) – Night Shift | Lahore

WORK

<div>
 
 
 WORK is hiring for Sales Specialist / Closers:
 
 
 
 
 
 
 This is a full-time on-site role for a Sales Specialist based in Lahore. The Sales Specialist will be responsible for managing sales activities, interacting with customers to understand their needs, providing excellent customer service, conducting training sessions, and managing sales processes. The role includes maintaining high customer satisfaction, developing sales strategies, and achieving sales targets.
 
 
 
 
 
 📍 State-of-the-art office
 
 
 🤝 Career-defining opportunities
 
 
 🔥 Culture built for closers
 
 
 
 
 
 Walk-In Interviews
 
 
 🕖 7 PM - 4 AM | Monday - Friday
 
 
 
 
 
 📍 Location:
 
 
 WORK Lahore Office - 1st Floor, Salaar center, Main Boulevard, New Garden Town, Lahore.&nbsp;
 
 
 📍 WORK Lahore Office:
 
 
 https://lnkd.in/djzTdcFz
 
 
 
 
 
 Limited Seats &ndash; Apply Now!
 
 
 
 
 
 Requirements for Sales Closer:
 
 
 ✅ Excellent English Communication Skills, both oral &amp; written
 
 
 ✅ Prior Call Center Experience in sales campaigns
 
 
 ✅ Experience as Sales Closer/Account Executive/SDR/BDM/Account Manager/Sales Enablement or any customer-facing role.
 
 
 ✅ Willingness to work night shifts from the office.
 
 
 
 
 
 📱 For more info: Call/WhatsApp: 0305 1772751 (Mon&ndash;Fri | 7 PM&ndash;4 AM)
 
</div>

Sales Specialist

<div>
 Do you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into the play.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Support Specialist - International

Explore 889+ Customer service specialist in Lahore this October. Find roles across top companies and apply now to boost your career.