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Job TitleCustomer Service &amp; Sales Specialist &ndash; UK Market (Lahore, On‑Site) PKR 80,000&ndash;100,000 + IncentivesSalary &amp; Benefits<ul><li>PKR 80,000&ndash;100,000 per month + performance incentives</li><li>Health benefits &amp; office perks</li><li>Paid training in sales, lead generation &amp; CRM tools</li><li>Clear career path: Sales Development Rep &rarr; Account Executive &rarr; Sales Manager</li><li>Supportive, vibrant office environment (Jail Road, Lahore)</li></ul>About the RoleWe are hiring Sales Executives to join our fast‑growing team in Lahore. This is a fantastic opportunity for individuals passionate about sales, customer service, telemarketing, and business development. You will connect with UK‑based clients, generate leads, and help drive revenue growth.Key Responsibilities<ul><li>Make high‑volume outbound calls to UK prospects</li><li>Qualify leads by identifying customer needs &amp; pain points</li><li>Build and maintain client relationships through follow‑ups</li><li>Update and manage CRM systems (HubSpot, Salesforce, Zoho)</li><li>Collaborate with the sales team to achieve targets</li><li>Improve sales scripts and outreach strategies</li></ul>Requirements<ul><li>1&ndash;2 years&rsquo; experience in sales, call center, telemarketing, or business development</li><li>Excellent communication skills &amp; confidence in cold calling</li><li>Resilient, target‑driven, and positive under pressure</li><li>Familiarity with CRM tools (mandatory)</li><li>Strong organizational skills to manage high call volumes</li><li>Team player with adaptability and growth mindset</li><li>Comfortable working UK hours (2 PM &ndash; 11 PM PST)</li></ul>Job Type<ul><li>Full‑time, on‑site (Jail Road, Lahore)</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Do you have native-level or near-native English fluency?</li></ul>Experience:<ul><li>Sales/Customer Service (UK/US market): 2 years (Required)</li></ul>Work Location: In person

Customer Service & Sales Specialist – UK Market (Lahore, On‑Site) PKR 80,000–100,000 + Incentives

TalentPop App

<div>
 
 Now Hiring: Email &amp; Chat Sales Support Specialist
 
 
 
 
 Remote | Full-Time | E-Commerce Accounts
 
 
 
 
 TalentPop App
 
 is expanding our remote team! We support fast-growing online brands by delivering thoughtful, high-quality customer experiences &mdash; and we&rsquo;re looking for a skilled
 
 Email &amp; Chat Customer Experience Specialist
 
 to join us.
 
 
 This role is 100% non-voice. If you&rsquo;re a strong writer, detail-oriented, and love solving customer concerns through email and live chat, we&rsquo;d love to meet you.
 
 
 
 APPLICATION INSTRUCTIONS &ndash; READ CAREFULLY
 
 
 
 
 To Be Considered, Please Follow These Steps Exactly
 
 
 
 <ul>
 <li>
 Select &ldquo;Brand Concierge&rdquo; as your chosen role during the application process.
 </li>
 <li>
 When prompted for the application code, enter: ECS-ECOM
 
 
 </li>
 </ul>
 
 Applications without the correct role selection and code will not be reviewed.
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Responding to customer inquiries via email and live chat in a timely, professional manner
 </li>
 <li>
 Assisting customers with order updates, tracking, returns, exchanges, and product questions
 </li>
 <li>
 Providing product recommendations and promoting relevant offers when appropriate
 </li>
 <li>
 Documenting customer interactions accurately in CRM systems
 </li>
 <li>
 Maintaining each brand&rsquo;s voice and tone in written communication
 </li>
 <li>
 Escalating complex issues to the appropriate teams when necessary
 </li>
 <li>
 Contributing ideas to improve response templates and workflows
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 At least 1 year of remote experience in email/chat support, customer service, or e-commerce assistance
 </li>
 <li>
 Excellent written English with strong grammar and clarity
 </li>
 <li>
 Experience using tools like Shopify, Zendesk, Gorgias, Freshdesk, or similar platforms
 </li>
 <li>
 Strong time management and ability to handle multiple conversations at once
 </li>
 <li>
 Self-motivated and comfortable working independently
 
 
 </li>
 </ul>
 
 System Requirements
 
 
 
 <ul>
 <li>
 Personal computer or laptop (minimum i5 processor or equivalent)
 </li>
 <li>
 Reliable internet connection (minimum 15 Mbps download and upload speed)
 </li>
 <li>
 Quiet home workspace suitable for focused, uninterrupted work
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Get
 
 
 
 <ul>
 <li>
 Competitive base pay with performance incentives
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Health stipend or HMO support (depending on location)
 </li>
 <li>
 Growth and promotion opportunities within the company
 </li>
 <li>
 Fully remote work environment with ongoing team support
 
 
 </li>
 </ul>
 If you&rsquo;re passionate about delivering exceptional written support and want to grow with a dynamic remote team, apply today and take the next step in your career with TalentPop!
</div>

Email & Chat Sales Support Specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

Inteliqo

<div>
 
 
 About the Role
 
 
 
 We are looking for a proactive and customer-focused
 
 Customer Support Specialist
 
 with hands-on experience in
 
 Short-Term Rental (STR) operations
 
 . The ideal candidate will manage guest communications, resolve issues quickly, coordinate with field teams, and ensure an exceptional guest experience across platforms such as Airbnb, Vrbo, and Booking.com.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle guest inquiries, complaints, and requests across STR platforms (Airbnb, Vrbo, Booking.com, etc.).
 </li>
 <li>
 Manage reservations, booking modifications, cancellations, and payment-related queries.
 </li>
 <li>
 Coordinate with housekeeping, maintenance, and on-ground teams to resolve issues promptly.
 </li>
 <li>
 Monitor upcoming check-ins, check-outs, and ensure smooth guest transitions.
 </li>
 <li>
 Respond to guest messages within platform response-time requirements.
 </li>
 <li>
 Handle escalations professionally and provide timely solutions.
 </li>
 <li>
 Update and maintain property information, listings, pricing, and availability (as needed).
 </li>
 <li>
 Prepare daily reports and communicate operational updates to management.
 </li>
 <li>
 Ensure compliance with company policies and platform standards.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 Mandatory: Proven experience in the Short-Term Rental (STR) industry
 
 (Airbnb, Vrbo, Booking.com, or similar platforms).
 </li>
 <li>
 1&ndash;3 years of experience in customer support, guest relations, or property management.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Familiarity with STR tools/software such as Guesty, Hostaway, Hospitable, Lodgify, or similar (preferred).
 </li>
 <li>
 Problem-solving mindset with a customer-first approach.
 </li>
 <li>
 Comfortable working in a fast-paced, time-sensitive environment.
 </li>
 </ul>
 
 
 
 
 
 Work Hours:
 
 US Time Zone
 
 
 
 Location:
 
 Johar Town, Lahore (On-Site)
 
 
 
 Employment Type:
 
 Full-time
 
 
 
</div>

Customer Support Specialist

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.S. based client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matric or above
 </li>
 <li>
 Excellent English Written and Verbal Communication
 </li>
 <li>
 American or neutral accent
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Must be alteast 18 Years old and hold valid CNIC.
 
 
 </li>
 </ul>
 
 Why Start Your Career At ibex.?
 
 
 
 You will have a chance to help solve the most ordinary technological things in the most extraordinary way! You are not just going to enjoy it here, but you will get a chance to grow in a collaborative environment. If you want to experience the world on top and work in an environment where there is growth, then be a part of our diverse family.
 
 
 
 What Makes You A Good Fit For This Job?
 
 
 
 This job requires you to be a savvy communicator and someone who is agile enough to settle in a fast-paced environment. If you are nodding your head so far, then you are a perfect fit for this job! We are the experience you crave when you imagine the world of CX!
 
 
 
 What We Seek In You
 
 
 
 <ul>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manne
 
 
 </li>
 </ul>
 
 Learning And Takeaways
 
 
 
 Here @ ibex. we will help build you!
 
 
 <ul>
 <li>
 Unlimited exposure
 </li>
 <li>
 A chance to polish your skills
 </li>
 <li>
 A great learning environment
 </li>
 <li>
 Ample experience to build a future path for yourself
 </li>
 <li>
 An opportunity to operate with a highly trained and diversified network of people
 
 
 </li>
 </ul>
 If you want to build your career around one of the biggest organizations in the world then, we are what you are looking for!
 
 
 
 Perks Of Being An Ibexian
 
 
 
 <ul>
 <li>
 Medical Insurance &amp; OPD
 </li>
 <li>
 Provident Fund with investment options
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual leaves
 </li>
 <li>
 On job training
 </li>
 <li>
 Two days off in a week
 </li>
 <li>
 Ergonomic furniture and infrastructure
 </li>
 <li>
 Referral Rewards
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Conveyance facility
 </li>
 <li>
 Loan facility
 </li>
 <li>
 Employee Appreciation programs
 
 
 </li>
 </ul>
 The salary for this position will be up to PKR 115,000 per month. It's worth nothing, we pay very well for this role, and in general. We hire great people that do great work and are deserving of appreciation and rewards. But, this has nothing to do with your past experience and credentials. The only thing that matters to us is the work you'll do with us, and the value you'll add to our team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Success Specialist

MHI Services Pvt. Ltd.

We are looking for a motivated German-speaking Customer Service Representative with C1/B2 level proficiency to join our in-house team. The ideal candidate will handle customer inquiries, provide support, and ensure a smooth customer experience.Key Responsibilities:<ul><li>Respond to customer queries via email, chat, and phone in German</li><li>Provide product/service information and resolve customer issues efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal teams to ensure timely solutions</li><li>Conduct regular follow-ups to ensure customer satisfaction and issue resolution</li><li>Work collaboratively with a responsive team environment</li><li>Follow company policies and quality standards</li></ul>Requirements:<ul><li>German language proficiency at C1 or B2 level</li><li>At least a Bachelor&rsquo;s degree</li><li>Previous customer service experience is preferred</li><li>Strong communication, problem-solving, and decision-making skills</li><li>Good computer skills (MS Office and other relevant systems)</li><li>Strong problem-solving ability and decision-making power</li><li>Team player with the ability to work collaboratively</li><li>Ability to work in an office environment (in-house)</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have Goethe or acceptable certification proof of your current level of German?</li><li>What is your current level of German?</li><li>Are you comfortable working in an in-house office environment?</li><li>Have you previously did any professional work related to German Language CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

German Language Customer Service Representative (C1/B2 Level)

Byonyks Pvt Ltd

Job Summary:We are seeking a professional, well-presented, and proactive Customer Care Representative &ndash; Front Desk &amp; Internal Coordination to join our team.He/she is the primary point of contact for patients, clinics, and caregivers. This role ensures a professional, empathetic, and well-coordinated experience while supporting internal teams through effective communication and structured coordination in a healthcare/medical device setting.Key Responsibilities:Front Desk &amp; External Interaction<ul><li>Greet and assist patients, caregivers, clinic staff, and visitors with professionalism and empathy.</li></ul>Internal Coordination<ul><li>Coordinate effectively with Technical Support, Field Service, Logistics, Sales, and Operations teams.</li><li>Ensure accurate relay of information, follow-ups, and escalations across departments.</li><li>Track open requests and ensure timely resolution in line with SOPs.</li></ul>Documentation &amp; Compliance<ul><li>Maintain accurate records of interactions in CRM or internal systems.</li><li>Ensure patient confidentiality and compliance with HIPAA, data privacy, and internal policies.</li><li>Follow approved scripts, SOPs, and communication standards consistently.</li></ul>Customer Experience<ul><li>Deliver a patient-centric service experience with empathy, patience, and professionalism.</li><li>Handle concerns calmly and escalate issues appropriately when required.</li><li>Contribute to continuous improvement of front-desk and customer care processes.</li><li>Handle inbound and outbound calls, emails, and walk-in inquiries related to medical devices and services (non-clinical).</li><li>Receive and manage calls from U.S.-based patients for general information, guidance, and service-related inquiries, following approved scripts and SOPs.</li><li>Communicate clearly and confidently, ensuring understanding and reassurance for patients and caregivers.</li><li>Guide visitors on processes, documentation, and next steps in a structured manner.</li></ul>Key Competencies:<ul><li>High level of integrity and professionalism.</li><li>Strong interpersonal skills and the ability to build rapport with clients and colleagues.</li><li>Sales-oriented mindset with a proactive approach to customer engagement.</li><li>Attention to detail and problem-solving skills.</li><li>Ability to handle confidential information with discretion.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent (preferred).</li><li>Experience in customer care, front desk operations, or healthcare-related support roles (medical device experience preferred).</li><li>Proficiency in MS Office and CRM or customer management systems.</li></ul>Preferred Skills &amp; Attributes<ul><li>Good verbal and written communication skills with a clear, professional accent.</li><li>Bilingual capability (English and Urdu preferred)</li><li>Ability to communicate effectively with patients, caregivers, and healthcare professionals.</li><li>Strong interpersonal, organizational, and multitasking skills.</li><li>Detail-oriented with strong follow-up discipline.</li></ul>Working Conditions<ul><li>On-site, front-desk role in a healthcare/medical device environment.</li><li>May require coordination beyond standard office hours depending on operational needs.</li></ul>Performance Metrics<ul><li>Patient, caregiver, and clinic satisfaction levels</li><li>Accuracy and completeness of documentation</li><li>Effectiveness and timeliness of internal coordination</li><li>Compliance with SOPs and service quality standards</li></ul>Job Type: Full-timePay: Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Customer Care Representative – Front Desk & Internal Coordination

Explore 601+ Customer service specialist in Lahore this February. Find roles across top companies and apply now to boost your career.