customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

sales coordinator

customer support executive Jobs in Lahore

customer support executive

customer service specialist

Zameen.com

<div>
 
 
 About Us:
 
 
 
 Zameen.com is the biggest online real estate marketplace in Pakistan, linking buyers and sellers both domestically and abroad. As a pioneer in digital real estate, Zameen.com has transformed property buying and selling through innovation, transparency, and market expertise.
 
 
 
 
 
 
 
 
 
 Job Overview:
 
 
 
 The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of managing different projects and properties with customers on calls. You will provide outstanding customer service by liaising between the sales team and the customer.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Actively generate and manage leads for real estate sales.
 </li>
 <li>
 Establish and maintain strong relationships with clients, ensuring their requirements are satisfied and expectations surpassed.
 </li>
 <li>
 Provide comprehensive details and insights about real estate properties to potential clients.
 </li>
 <li>
 Recognize the demand of clients and offer customized solutions to satisfy them.
 </li>
 <li>
 Drive sales performance and achieve sales targets.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree or equivalent experience
 </li>
 <li>
 Customer-service oriented
 </li>
 <li>
 Proficient in Microsoft Office
 </li>
 <li>
 1-3 years of experience in sales (fresh graduates are also encouraged to apply).
 </li>
 </ul>
 
 
 
 
 
 Why Zameen.com?
 
 
 <ul>
 <li>
 Competitive salary and performance-based incentives.
 </li>
 <li>
 Opportunity to work in a fast-paced and growing company.
 </li>
 <li>
 Career growth and development opportunities.
 </li>
 </ul>
</div>

Customer Service Sales Specialist

Abacus Outsourcing

Job Description:We are seeking motivated and customer-oriented individuals to join our team as Customer Service Specialist. In this role, you will be responsible for addressing customer inquiries, delivering prompt and effective solutions, and ensuring a smooth and positive service experience across multiple communication channels, including phone, email, and chat.Key Responsibilities:<ul><li>Handle customer queries in a timely and professional manner</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Keep accurate and detailed records of customer interactions</li><li>Work closely with internal teams to enhance the overall customer experience</li></ul>Requirements:<ul><li>Strong verbal and written communication skills</li><li>Willingness to work in rotational (US) shifts</li><li>Excellent problem-solving skills with a customer-first mindset</li><li>Previous experience in customer support is an advantage, though fresh graduates are encouraged to apply</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Health and wellness benefits</li><li>Opportunities for career advancement</li><li>A supportive and dynamic workplace environment</li></ul>Job Type: Full-time Salary: 75,000 &ndash; 100,000 per month Work Location: On-sitePay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Services Specialist-US

Quality Resource Pvt Ltd

<div>
 
 Quality Resource Private Limited a Multinational Digital Marketing Company
 
 enables organizations of all sizes to manage their Digital Marketing needs through SEO, Landing pages, Reviews and Reputation Management, PPC, Website Optimization, Social Media, Web and Mobile Apps development.
 
 
 We&rsquo;re currently looking for
 
 Customer Success Specialist (Night Shift
 
 ) in our
 
 Lahore office
 
 . This is a pure prospecting role,
 
 Managing Outbound calling, Customer Retention, Customer Activation and Upselling
 
 to the prospective clients. Successful candidates must be Social, Analytical, possess an aptitude for learning and using new software and be able to communicate clearly and effectively. The ideal
 
 Customer Success Specialist
 
 should engage with customers, maximize value, and create strategies to grow our customer base.
 
 
 
 Salary Slab:
 
 Rs. 100,000 to Rs 150,000 base pay plus incentives.
 
 
 
 Office location:
 
 Main Boulevard Gulberg, Lahore.
 
 
 
 Work Hours:
 
 6:00 PM to 3:00 AM. (Monday &ndash; Friday)
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop and manage client portfolios.
 </li>
 <li>
 Sustain business growth and profitability by maximizing value through upsell.
 </li>
 <li>
 Analyze customer data to improve customer experience.
 </li>
 <li>
 Hold product demonstrations for customers.
 </li>
 <li>
 Improve onboarding processes.
 </li>
 <li>
 Evaluate and improve tutorials and other communication infrastructure.
 </li>
 <li>
 Mediate between clients and the organization.
 </li>
 <li>
 Handle and resolve customer requests and complaints.
 </li>
 <li>
 Minimize customer churn.
 </li>
 <li>
 Aid in product design and product development.
 
 
 </li>
 </ul>
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 2+ years proven experience in customer success/service/sales or Communications or Bachelors Degree.
 </li>
 <li>
 Highly organized and able to multitask. Self-driven and proactive nature.
 </li>
 <li>
 Excellent communication and interpersonal skills. Demonstrate leadership qualities.
 </li>
 <li>
 High computer literacy and ability to learn new software.
 </li>
 <li>
 Knowledge of customer success processes. Experience in document creation.
 </li>
 <li>
 Patient and active listener. Passion for sales
 </li>
 <li>
 Experience utilizing CRM systems, and Microsoft office.
 </li>
 <li>
 1+years of successful revenue-based sales experience.
 </li>
 <li>
 Working understanding of data protection technologies.
 
 
 </li>
 </ul>
 
 Why work with us?
 
 
 
 <ul>
 <li>
 Quality Resource Pvt. Ltd. means collaborating with dedicated professionals with a passion for Sales and technology.
 </li>
 <li>
 When we see something that could be improved, we get to work inventing the solution.
 </li>
 <li>
 Our people demonstrate our winning culture through positive and meaningful relationships.
 </li>
 <li>
 We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
 </li>
 <li>
 Our team members&rsquo; health and wellness is our priority as well as rewarding them for their hard work.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 EOBI.
 </li>
 <li>
 Gratuity.
 </li>
 <li>
 Medical insurance.
 </li>
 <li>
 Free Parking.
 </li>
 <li>
 Subsidized Food Facility.
 </li>
 <li>
 Annual Bonus.
 </li>
 <li>
 Annual Paid Leaves.
 </li>
 <li>
 Drop Facility
 </li>
 </ul>
</div>

Customer Success Specialist

Together

Job Title: Social Media &amp; Digital Marketing Specialist Employment Type: Full-time, On-site Working Hours: Monday to Saturday, 9:00 AM &ndash; 5:30 PM Experience required: 3 yearsJob Responsibilities:&middot; Respond to customer queries and issues via handling our client&rsquo;s official WhatsApp Numbers, email and other social media platforms in a timely and professional manner ensuring prompt and effective resolution of their queries and issues.&middot; Understand and effectively communicate information about the company's products or services to customers.&middot; Document each customer&rsquo;s question / problem and maintain accurate records of customer interactions.&middot; Stay up-to-date on product knowledge and company policies to provide accurate information to customers.&middot; Collaborate with other departments such as sales or technical support to address customer needs effectively.&middot; Participate in training sessions and ongoing professional development to enhance skills and knowledge.&middot; Meet or exceed performance metrics including response time, resolution time and customer satisfaction ratings.&middot; Prepare and submit regular reports to management for approvals and updates on customer interactions, issues resolved and overall performance indicators.&middot; Manage and schedule posts across social media platforms using Meta Business Suite.&middot; Boost posts and track performance via Meta Business Suite to optimize reach.&middot; Run and manage Meta ads, monitor performance, and adjust strategies based on data.Qualifications:&middot; Bachelor's degree in IT, BBA, Mass Communication or related field.&middot; Previous experience in customer service or support role, preferably in a chat-based environment.&middot; Good communication and follow up skills.&middot; Ability to multitask and prioritize tasks effectively in a fast-paced environment.&middot; Knowledge of using social media platforms (WhatsApp, Facebook, Instagram, LinkedIn).&middot; Strong problem-solving skills with attention to detail.&middot; Proficiency with MS Office particularly MS Excel.Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Social Media & Digital Marketing Specialist

Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
 <ul>
 <li>
 
 Original CNIC
 
 </li>
 <li>
 
 Updated CV
 
 </li>
 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
 </li>
 <li>
 No sales or monthly targets
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 On job training
 </li>
 <li>
 State-of-the-art infrastructure
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage incoming chats/emails
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 </li>
 <li>
 Provide accurate, valid and complete information by using the right methods/tools
 </li>
 <li>
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 </li>
 <li>
 Follow communication procedures, guidelines and policies
 </li>
 <li>
 Take the extra mile to engage customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A-Levels/Intermediate
 </li>
 <li>
 Natural instinct to empathize with users
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Native or bilingual spoken and written English skills
 </li>
 <li>
 Detail-oriented
 </li>
 </ul>
 
 
 
 
 
 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
</div>

Customer Experience Specialist (Non Voice)

HR Ways

Hiring a Customer Support Specialist - ﻿Lahore (Onsite)About the Company:An innovatice and dynamic Game Development , outsourcing and consulting company having vast ﻿experience ﻿&amp; success in building Dedicated Development Teams of different sizes for international customers.Role Overview:We're looking for a Customer Support Specialist with an authentic American accent and a passion for delivering a high-touch client experience. You'll be the first point of contact for Efani customers &mdash; answering calls, handling chats, resolving issues, and ensuring every client interaction reflects our reputation for reliability and security.This is a non-sales role, focused on support, troubleshooting, and client satisfactionKey Responsibilities<ul><li>Answer inbound calls, chats, and emails from Efani customers promptly and professionally.</li><li>Assist clients with SIM activations, plan questions, billing inquiries, and troubleshooting.</li><li>Maintain a calm, polite, and confident tone &mdash; always representing Efani's premium image.</li><li>Accurately record customer interactions and resolutions in the CRM/support system.</li><li>Escalate complex or technical issues to internal specialists when needed.</li><li>Collaborate with the operations and engineering teams to improve customer experience.</li><li>Follow scripts and SOPs, but also apply judgment to deliver empathetic, human support.</li></ul>Ideal Background<ul><li>2&ndash;5 years in customer support or client success (telecom, fintech, or SaaS preferred).</li><li>Fluent English with a clear, neutral, or American accent &mdash; tested during interview.</li><li>Confident on the phone and able to de-escalate challenging situations.</li><li>Comfortable using CRM or ticketing tools (HubSpot, Zendesk, Intercom, or similar).</li><li>Excellent written communication for chat and email support.</li><li>Stable internet, quiet workspace, and professional audio setup for call handling.</li></ul>KPIs / Success Metrics<ul><li>Average response &amp; resolution time</li><li>Customer satisfaction (CSAT) or NPS score</li><li>Call quality and professionalism ratings</li></ul>Adherence to support scripts and SOPsWhat we offer<ul><li>Tax free Salary</li><li>Flexible working hours</li></ul>﻿﻿﻿Other Details:﻿Experience: 2 to 5 years Location: Phase 8, Lahore Wordking days &amp; timings: Monday to Friday (12 pm to 8 pm)Job Type: Full-timeWork Location: In person

Customer Support Specialist

Digital Promotix

Job Title: Customer Service Representative (CSR) &ndash; Fluent English Speaker | Sales FocusLocation: On-site Job Type: Full-time Industry: Sales / Customer SupportJob DescriptionWe are looking for a highly motivated and fluent English-speaking Customer Service Representative (CSR) to join our growing team. The ideal candidate should have excellent communication skills, confidence in speaking with international clients, and the ability to convert conversations into sales opportunities.This role is perfect for someone who is energetic, persuasive, and passionate about customer interaction and sales growth.Key Responsibilities<ul><li>Communicate professionally with international customers in fluent English</li><li>Handle inbound and outbound calls with confidence</li><li>Understand customer needs and promote company services effectively</li><li>Convert inquiries into successful sales opportunities</li><li>Maintain positive relationships with clients</li><li>Update customer information and interaction records</li><li>Work closely with the sales team to achieve targets</li></ul>Requirements<ul><li>Excellent spoken and written English</li><li>Strong communication and persuasion skills</li><li>Previous experience in CSR, call center, or sales is preferred</li><li>Ability to work in a fast-paced environment</li><li>Confident, professional, and customer-focused attitude</li><li>Basic computer skills</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives and bonuses</li><li>Professional working environment</li><li>Career growth opportunities</li><li>Training and skill development</li></ul>How to ApplyInterested candidates with strong English communication and sales skills are encouraged to apply with their updated CV.Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service Representative (CSR) – Fluent English Speaker | Sales Focus

Explore 694+ Customer service specialist in Lahore this April. Find roles across top companies and apply now to boost your career.