customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative (csr) Jobs in Lahore

customer service representative (csr)

customer service specialist

Digixvalley LLC

We are looking for a Customer Support Agent / Customer Service Representative (CSR) &ndash; Arabic to join our inbound customer service campaign. The ideal candidate must have excellent Arabic communication skills and a strong understanding of the Saudi market and customer behavior.Job Responsibilities (JRs) : <ul><li>Handle inbound customer calls and inquiries professionally.</li><li>Communicate with customers in fluent Arabic and provide accurate information.</li><li>Resolve customer concerns, complaints, and service requests effectively.</li><li>Maintain a high level of customer satisfaction and service quality.</li><li>Record customer interactions and update relevant information in the CRM system.</li><li>Follow company policies, procedures, and service standards.</li><li>Escalate complex issues to the relevant department when necessary.</li><li>Meet assigned KPIs, including response time, customer satisfaction, and call quality metrics.</li><li>Maintain confidentiality of customer information and company data.</li><li>Stay updated on products, services, and campaign-related information.</li></ul>Job Requirements (JDs) : <ul><li>Native or Near-Native Arabic Speaking Skills (Mandatory).</li><li>Previous experience in Customer Support, Call Center, or Customer Service roles.</li><li>Hands-on experience dealing with Saudi customers or the Saudi market.</li><li>Excellent verbal and written communication skills in Arabic.</li><li>Ability to handle high call volumes in a professional manner.</li><li>Familiarity with CRM systems and customer support tools.</li><li>Minimum Bachelor's degree is preferred.</li><li>Availability to work according to Saudi business hours.</li><li>Experience in Saudi-based inbound campaigns.</li><li>Knowledge of Saudi culture, customer expectations, and communication etiquette.</li><li>Previous experience in telecom, e-commerce, healthcare, or service-based industries serving Saudi customer</li></ul>Work Location: In person

Customer Service Representative (CSR) – Arabic

TalentPop App

<div>
 
 Join TalentPop App as a Logistics Coordination &amp; Sales Engagement Specialist!
 
 
 
 At
 
 TalentPop App
 
 , we are building a dedicated team of remote supply chain professionals who are passionate about optimizing logistics operations and driving business growth. As a
 
 Logistics Coordination &amp; Sales Engagement Specialist
 
 , you will play a key role in managing client shipments, identifying account growth opportunities, resolving delivery disruptions, and building lasting B2B relationships that contribute to the success of our core operations.
 
 
 If you have a strong background in logistics, thrive in fast-paced supply chain environments, and enjoy turning operational challenges into client growth opportunities, this role is for you!
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by our **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter CSA in that field.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Client &amp; Carrier Engagement: Communicate with corporate clients, shippers, and carriers via phone, email, and live chat to manage shipping inquiries, scheduling, and rate quotes.
 </li>
 <li>
 Drive Account Growth: Identify opportunities for service upselling, route optimization consulting, and volume expansion to maximize account value and retention.
 </li>
 <li>
 Recover &amp; Retain Accounts: Proactively manage contract renewals, win back inactive logistics clients, and address churn risks through strategic relationship management.
 </li>
 <li>
 Shipment &amp; Order Management: Oversee real-time shipment tracking, resolve customs or carrier delays, and coordinate exceptions to ensure a seamless post-dispatch experience.
 </li>
 <li>
 Represent the Brand: Deliver a high-touch, concierge-level service, ensuring every client interaction reflects our corporate standards of efficiency and reliability.
 </li>
 <li>
 Maintain Logistics Insights: Record precise shipment data, monitor transit KPIs, and collaborate with team leads to enhance our delivery networks and the customer journey.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 At least 1 year of proven remote experience in logistics operations, freight coordination, or supply chain account management.
 </li>
 <li>
 Must have prior experience in logistics/B2B support (comfortable tracking shipments, managing bills of lading, handling dispatch, or driving account upsales).
 </li>
 <li>
 Strong persuasive communication skills and a natural ability to manage freight negotiations, handle client escalations, and close contract expansions.
 </li>
 <li>
 1 year of customer service experience via phone, email, or chat is required in a logistics or transportation environment.
 </li>
 <li>
 Familiarity with Transportation Management Systems (TMS), ERPs, or advanced CRM platforms is a big plus.
 </li>
 <li>
 Self-motivated, detail-oriented, and able to thrive in a fast-paced remote logistics environment.
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with at least 25 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for client and carrier calls.
 
 
 </li>
 </ul>
 
 Why Join Our Corporate Team?
 
 
 
 <ul>
 <li>
 Earn competitive commissions on account growth and enjoy annual performance-based raises.
 </li>
 <li>
 Paid time off to relax and recharge.
 </li>
 <li>
 HMO health coverage or a monthly health stipend for your well-being.
 </li>
 <li>
 Performance and recognition bonuses for top-performing operations specialists.
 </li>
 <li>
 100% permanent work-from-home setup &mdash; skip the commute!
 </li>
 <li>
 A supportive corporate culture with clear paths toward supply chain leadership.
 
 
 </li>
 </ul>
 
 Ready to connect with global accounts, optimize logistics networks, and deliver an exceptional supply chain experience? Apply now to become a Logistics Coordination &amp; Sales Engagement Specialist at TalentPop App!
 
</div>

Logistics Coordination & Sales Engagement Specialist

Blue Star Manufacturing Pvt Ltd

Job Title: Admin Assistant / Data Entry SpecialistJob Type: Onsite (Full-Time / Part-Time)Job Overview: We are seeking a reliable and detail-oriented Admin Assistant / Data Entry Specialist to support our daily operations. The ideal candidate will be responsible for processing customer orders, managing data entry tasks, maintaining accurate records, and providing administrative support to ensure smooth business operations.Key Responsibilities:<ul><li>Process and manage customer orders accurately and efficiently.</li><li>Enter, update, and maintain data in company systems and spreadsheets.</li><li>Verify the accuracy of information and resolve discrepancies.</li><li>Prepare reports and maintain organized records and documentation.</li><li>Monitor order status and coordinate with relevant departments when required.</li><li>Maintain confidentiality of company and customer information.</li><li>Perform other eCommerce administrative duties as assigned.</li></ul>Requirements:<ul><li>Previous experience in data entry, eCommerce, or administrative support.</li><li>Strong attention to detail and accuracy.</li><li>Proficiency in Microsoft Office (Excel, Word) and Google Workspace.</li><li>Excellent organizational and time management skills.</li><li>Strong written and verbal communication skills.</li><li>Ability to work independently and meet deadlines.</li></ul>Preferred Qualifications:<ul><li>Experience with CRM, ERP, or order management systems.</li><li>Familiarity with online marketplaces and e-commerce platforms.</li><li>Basic reporting and spreadsheet analysis skills.</li></ul>What We Offer:<ul><li>Competitive compensation.</li><li>Opportunity for long-term growth and development.</li><li>Supportive and professional team culture.</li></ul>How to Apply: share resumemuhammadirfan@bluestarblue.comPay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Admin Assistant / Data Entry

TCP Software

<div>TCP is committed to cultivating a diverse and inclusive team. However, we are not able to sponsor visas for this role.
About TCP (TimeClock Plus):
For more than 30 years, TCP has helped organizations engage their people by providing flexible, mobile timekeeping and workforce management solutions. Trusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. We recently embraced our new, refreshed brand which we feel fully embodies our commitment to innovation while also completing our first acquisition of Humanity, an industry-leading cloud-based scheduling platform. Growth is happening and our vision for a successful future is clear - We'd love for you to join us on this journey! For more information on TCP, visit www.tcpsoftware.com or follow us on LinkedIn or Facebook.
The Setups Support Specialist plays a key role in supporting the successful onboarding and configuration of customer accounts. This role works closely with customer facing teams to assist with system configuration, data setup, and technical support. The ideal candidate is detail-oriented, technically capable, and excels at collaboration and communication.
As a Setups Support Specialist, you will:<ul><li>
Support Customer Facing Teams with customer account setup, system configuration, and data validation activities.
</li><li>Support new and existing customers with account setup, system configuration, and data validation processes.</li><li>
Demonstrate strong proficiency in Microsoft Excel, including the ability to handle large datasets and apply formulas to transform raw data into system-ready formats. Exposure and practice on SQL are a plus.</li><li>
Help prepare and maintain status reports and checklists.</li><li>
Collaborate with Customer Facing Teams to identify and resolve configuration or data-related issues.
</li><li>Manage multiple tasks and priorities across concurrent implementation and support projects.
</li><li>Communicate clearly and effectively with internal teams to ensure smooth handoffs and issue resolution.
</li><li>Follow established implementation processes and contribute to continuous improvement of support workflows.
</li><li>Work independently on assigned tasks while contributing effectively as part of a broader implementation team.
</li></ul>Requirements<ul><li>
Bachelor&rsquo;s degree (or equivalent experience).
</li><li>Experience in software configuration, implementation support, or a related technical support role.
</li><li>Proficiency in Microsoft Excel applications and SQL database management systems.
</li><li>Strong analytical and problem-solving skills with close attention to detail.
</li><li>Ability to multitask effectively in a fast-paced environment.
</li><li>Ability to work independently as well as collaboratively within a team.
</li><li>Exceptional communication skills, both written and verbal.</li></ul>
Benefits<ul><li>
Company sponsored training, workshops, education, and team building.
</li><li>The chance to make a genuine impact on the company&rsquo;s growth.</li><li>
Plenty of challenging work and the opportunity to stretch yourself.</li><li>
Every day you&rsquo;ll get to work with amazing talent in a fast-growing company that really values their people.</li><li>
Competitive salary based on experience</li><li>
PTO and Sick leaves</li><li>
In-Patient &amp; Out-Patient Health insurance</li><li>
Provident fund and EOBI</li><li>
The work/life setup you need to be successful</li><li>
A creative, collaborative, supportive environment that gives you the autonomy to explore new ideas, grow your skillset, and create outstanding results</li><li>
The opportunity to work with amazing talent in a fast-growing company that really values its team</li></ul>
TCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees</div>

Setups Support Specialist Lahore, Punjab, Pakistan

AlHaadi Mobilya (SMC-PVT) Ltd

Job Title: Senior HR SpecialistLocation: Al Haadi Mobilya &ndash; Lahore Department: Human Resources Job Type: Full-TimeAbout Al Haadi Mobilya:Al Haadi Mobilya is a premium furniture and lifestyle brand representing world-renowned Turkish furniture houses, offering elegant, modern, and high-quality home solutions. With a commitment to excellence, craftsmanship, and customer satisfaction, Al Haadi Mobilya continues to redefine luxury living in Pakistan.Position Overview:We are seeking an experienced and proactive Senior HR Specialist to lead and support the HR function at our Lahore office. The ideal candidate will manage end-to-end HR operations, including recruitment, performance management, training, employee relations, and HR compliance. This role requires a strategic thinker who can align HR practices with organizational goals while fostering a positive and high-performing workplace culture.Key Responsibilities:<ul><li>Oversee the full employee lifecycle, including recruitment, onboarding, performance management, and offboarding.</li><li>Develop and implement HR policies, procedures, and best practices in line with company objectives.</li><li>Partner with department heads to understand staffing needs and ensure timely recruitment and selection.</li><li>Lead employee engagement, retention, and recognition initiatives.</li><li>Manage payroll coordination, attendance, and benefits administration in collaboration with the accounts team.</li><li>Handle employee relations matters with professionalism, ensuring compliance with labor laws and company policies.</li><li>Conduct training needs analysis and coordinate skill development programs.</li><li>Prepare HR reports and analytics for management review.</li><li>Support organizational development, culture building, and succession planning.</li><li>Ensure compliance with all relevant employment regulations and maintain accurate HR records.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Human Resource Management, Business Administration, or a related field.</li><li>4&ndash;7 years of progressive HR experience, preferably in retail, furniture, or manufacturing sectors.</li><li>Strong knowledge of HR laws, policies, and best practices in Pakistan.</li><li>Excellent communication, interpersonal, and conflict-resolution skills.</li><li>Proficiency in MS Office and HRIS systems.</li><li>Strong analytical, organizational, and problem-solving abilities.</li><li>Ability to work independently while collaborating across departments.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>A dynamic and collaborative work environment.</li><li>Opportunities for professional growth and career advancement.</li><li>Exposure to a premium international furniture brand.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Senior HR Specialist

My Digital People

Job Description:Job OverviewWe are seeking a results-driven Meta Ads Specialist to plan, execute, and optimize Facebook and TikTok advertising campaigns. The ideal candidate should have hands-on experience managing lead generation and e-commerce campaigns while maximizing performance.The specialist will be responsible for generating qualified leads, increasing sales, improving campaign performance, and providing data-driven recommendations.Key ResponsibilitiesCampaign ManagementPlan, launch, and manage advertising campaigns across Facebook and TikTok.Develop campaign strategies for lead generation and e-commerce objectives.Create and optimize campaign structures, audiences, placements, and bidding strategies.Monitor daily campaign performance and make optimization decisions.Audience Targeting &amp; RetargetingConduct audience research and segmentation.Build custom audiences, lookalike audiences, and retargeting campaigns.Implement remarketing strategies for website visitors, engaged users, and existing customers.Performance OptimizationImprove key performance metrics including:Cost Per Lead (CPL)Cost Per Acquisition (CPA)Return on Ad Spend (ROAS)Click-Through Rate (CTR)Conversion RatePerform A/B testing on creatives, audiences, copy, and landing pages.Scale successful campaigns while maintaining profitability.Tracking &amp; AnalyticsSet up and manage Meta Pixel and TikTok Pixel.Configure conversion tracking and events.Analyze campaign performance using Meta Ads Manager, TikTok Ads Manager, and Google Analytics 4 (GA4).Generate weekly and monthly performance reports with actionable insights.Creative CollaborationWork closely with designers and content teams to develop high-performing ad creatives.Provide recommendations for ad copy, images, videos, and offers.Required Qualifications2+ years of hands-on experience managing Meta Ads and/or TikTok Ads campaigns.Proven experience with Facebook Ads Manager, TikTok Ads Manager, and Meta Business Suite.Strong understanding of lead generation and conversion campaigns.Experience with Meta Pixel, TikTok Pixel setup, and event tracking.Knowledge of audience building, retargeting, and campaign optimization.Experience with A/B testing and performance reporting.Familiarity with Google Analytics 4 (GA4).Preferred SkillsExperience with Shopify or WooCommerce.Understanding of sales funnels and customer journeys.Basic knowledge of CRM integrations and lead management.Strong analytical and problem-solving skills.Excellent communication and reporting abilities.Key Performance Indicators (KPIs)Generate qualified leads within target CPL.Achieve profitable ROAS for sales campaigns.Increase conversion rates while reducing acquisition costs.Deliver accurate weekly and monthly reports.Efficiently manage and optimize campaigns within a budget of up to PKR 200,000 per month.What We OfferOpportunity to work on diverse campaigns and industries.Performance-based growth opportunities.Flexible and collaborative work environment.Ongoing learning and professional development opportunities.Work Location: In persongive me job title according to 4 5 years experienceWork Location: In person

Senior Meta & TikTok Ads Specialist

RTTSG Technologies LLP

Join Our Team as a Senior ServiceNow DeveloperWe are seeking a highly experienced and motivated Senior ServiceNow Developer with 7+ years of hands-on ServiceNow development experience to join our growing team in Lahore. This is an excellent opportunity for a seasoned professional who thrives in a collaborative environment and is passionate about delivering enterprise-grade ServiceNow solutions.Location: Model Town, Lahore Work Arrangement: Onsite (Full-Time)Key Responsibilities<ul><li>Design, develop, configure, and implement scalable ServiceNow solutions.</li><li>Customize and enhance ServiceNow modules, workflows, and applications.</li><li>Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Service Catalogs, and Flow Designer solutions.</li><li>Build and manage integrations with third-party systems using REST and SOAP APIs.</li><li>Participate in solution architecture, technical design, and platform governance activities.</li><li>Troubleshoot and resolve complex technical issues while ensuring platform stability and performance.</li><li>Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.</li><li>Conduct code reviews and mentor junior developers.</li><li>Ensure adherence to ServiceNow best practices, development standards, and security guidelines.</li></ul>Required Qualifications<ul><li>Minimum 7 years of ServiceNow development experience (Mandatory).</li><li>Strong expertise in:</li><li>ITSM</li><li>ITOM</li><li>CMDB</li><li>Service Catalog</li><li>Flow Designer</li><li>Integration Hub</li><li>Discovery</li><li>Custom Application Development</li><li>Advanced knowledge of JavaScript, Glide APIs, REST/SOAP integrations, and ServiceNow scripting.</li><li>Experience with ServiceNow platform upgrades and enterprise-scale implementations.</li><li>Strong understanding of ITIL processes and service management best practices.</li><li>Excellent analytical, problem-solving, and communication skills.</li></ul>Preferred Certifications<ul><li>ServiceNow Certified System Administrator (CSA)</li><li>ServiceNow Certified Application Developer (CAD)</li><li>Certified Implementation Specialist (CIS)</li><li>Additional ServiceNow certifications will be considered an advantage.</li></ul>Why Join Us?<ul><li>Work on enterprise-level ServiceNow projects.</li><li>Opportunity for professional growth and career advancement.</li><li>Collaborative and innovative work environment.</li><li>Competitive compensation package.</li></ul>How to ApplyInterested candidates who meet the above criteria are encouraged to apply.Email: hr@rttsg.comNote: This is a strictly Onsite Position based in Model Town, Lahore. Candidates must be willing to work from the office.Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Do you have : 7 years (Required)</li></ul>Work Location: In person

Senior ServiceNow Developer (Onsite – Lahore)

Explore 120+ Customer service specialist in Lahore this July. Find roles across top companies and apply now to boost your career.