area manager, fulfillment center operations

sales manager

customer service manager

area manager, fulfillment center operations Jobs in Cairo

assistant manager - audit

assistant revenue manager

duty manager

Fairmont Hotels & Resorts

<div>
 
 Company Description
 
 
 
 
 "Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
 
 https://careers.accor.com/
 
 
 
 Do what you love, care for the world, dare to challenge the status quo!
 
 #BELIMITLESS"
 
 
 
 
 Job Description
 
 
 
 We are seeking an enthusiastic and professional Duty Manager to join our team in Cairo, Egypt. As a Duty Manager, you will play a crucial role in ensuring smooth daily operations and delivering exceptional guest experiences in our dynamic hospitality environment.
 
 
 <ul>
 <li>
 Lead and inspire the front office team, fostering a collaborative and customer-focused atmosphere
 </li>
 <li>
 Oversee day-to-day operations, ensuring high standards of service and efficiency across all departments
 </li>
 <li>
 Manage guest relations, addressing concerns and enhancing overall satisfaction
 </li>
 <li>
 Coordinate with various departments to maintain seamless communication and operations
 </li>
 <li>
 Monitor and optimize room rates, occupancy levels, and overbooking strategies to maximize revenue
 </li>
 <li>
 Conduct regular team meetings and training sessions to improve performance and motivation
 </li>
 <li>
 Ensure compliance with company policies, local regulations, and safety standards
 </li>
 <li>
 Handle emergency situations and make critical decisions when necessary
 </li>
 <li>
 Prepare and analyze reports on key performance indicators
 </li>
 <li>
 Continuously seek ways to improve guest experiences and operational efficiency
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven experience in a similar role within the hospitality industry
 </li>
 <li>
 Strong leadership and team management skills
 </li>
 <li>
 Excellent customer service orientation with a friendly and empathetic approach
 </li>
 <li>
 Detail-oriented with the ability to multitask and work efficiently under pressure
 </li>
 <li>
 Proficiency in front desk operating systems (e.g., Opera) and understanding of GDS
 </li>
 <li>
 Strong problem-solving skills and ability to make quick, assertive decisions
 </li>
 <li>
 Excellent communication skills, both verbal and written
 </li>
 <li>
 Financial acumen for managing rates and overbooking strategies
 </li>
 <li>
 Flexibility to work varying shifts, including nights, weekends, and holidays
 </li>
 <li>
 Bachelor's degree in Hospitality Management or related field preferred
 </li>
 <li>
 Fluency in English; knowledge of Arabic or other languages is a plus
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Hotel Overview:
 
 Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.
 
 
 The spectacular reception leads the way to 540 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
 
 
 
 Physical Aspects of Position (include but are not limited to):
 
 
 
 <ul>
 <li>
 Constant standing and walking throughout shift.
 </li>
 <li>
 Frequent lifting and carrying up to 30 lbs.
 </li>
 <li>
 Occasional kneeling, pushing, pulling, lifting.
 </li>
 <li>
 Occasional ascending or descending ladders, stairs and ramps.
 
 
 </li>
 </ul>
 Note: Customization may be included for any specific local or legislative requirements, such as work permits
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Duty Manager

Holiday Inn

<div>Are you ready to take your hospitality career to the next level? At Holiday Inn Cairo Citystars, a proud GPTW Certified hotel, we believe in creating unforgettable experiences for our guests and a vibrant workplace for our team. If you&rsquo;re passionate about exceptional service and thrive in a dynamic environment, we want you to be our next Duty Manager!
Your Day-to-Day<ul><li>
Manage the day-to-day activities of the front office department consisting of reception, bellmen, doormen, valet, phone operators, guest relations and concierge, plan, schedule, and organize work to ensure proper coverage. Communicate and enforce policies and procedures.
</li><li>Communicates performance expectations to employees in accordance with job descriptions for each position.</li><li>
Monitoring and supporting progress toward IHG Rewards Club &amp; Ambassador enrolments, IHG Guest Heartbeat, Colleague Heartbeat, Social Media reviews against departmental goals.</li><li>
Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
</li><li>Ensure all staff is properly trained and has the tools and equipment needed to effectively carry out their respective job duties.</li><li>
Utilize True Hospitality skills to drive guest &amp; colleague engagement.
</li><li>Monitor, coordinate and execute the special needs and requests of IHG Rewards club guests, Ambassador guests, VIP, repeat guests and members of frequency program(s).
</li><li>Participates in an ongoing employee recognition program.
</li><li>Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates.</li><li>
Supervises same day selling procedures to maximize room revenue and property occupancy.</li><li>
Monitors advance deposit procedure</li><li>
Co-ordinates billing with the Finance Department</li><li>
Ensures Front desk handles billing and cash in accordance with Hotel&rsquo;s standards</li><li>
Co-ordinates group arrivals and departures</li><li>
Responds to positive and negative comments expressed in Guest Comment Cards and develops strategies to improve comment card results</li><li>
Implementing the customer recognition/service program, communicating and ensuring the process.</li><li>
Assists in the review of comment cards and guest satisfaction results with employees.
</li><li>Ensures employees have the proper supplies and uniforms.</li><li>
Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.</li><li>
Maintains statistics on rooms and reservations, customer arrivals and departures, average occupancy rates and related information.</li><li>
Revises daily forecast whenever status changes and informs Department Heads as necessary</li><li>
Checks daily for out-of-order rooms, VIP rooms and special accommodation requests</li><li>
Seeks opportunities to improve the customer experience by seeking customer feedback, reviewing management reports and developing strategies to improve Department and Hotel services</li><li>
Assures the maximisation of total room occupancy by supervising the accurate listing of all future reservations</li><li>
Pre-blocks all special requests and/or VIP accommodations</li><li>
Controls and pre-assigns code markings for groups booked</li><li>
Provides effective sales effort at Front desk to maximise rooms revenue</li><li>
Conduct pre-shift meeting and review all information pertinent to the day&rsquo;s activities.</li><li>
Prepares and analyses reports in order to develop an informative database for decision making and to communicate upcoming business throughout the Hotel.</li><li>
Ensures that all employees follow safety rules and procedures</li><li>
Takes corrective action where required to improve safety of work areas</li><li>
Ensures that employees are trained in emergency procedures</li><li>
Keeps GM/Hotel Manager/FOM promptly and fully aware of all problems or unusual matters of significance.</li><li>
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include housekeeping, Engineering and Food and Beverage</li><li>
Always act as on hotel &ldquo;Manager on Duty&rdquo; during scheduled shift.</li><li>
May assist with other duties as assigned.
</li></ul>What we need from you
This is very high paced front of house multitasking managerial role in the front office department. Typically manages a large, frequently monitoring and moving around within sub-departmental areas in a full-service.
Experience<ul><li>
3-5 years&rsquo; experience a similar position or a related field experience preferably in a hotel of similar size and complexity and including supervisory experience.</li><li>
Experience in a 5-star hotel company is essential.</li></ul>
Skills<ul><li>
Excellent written and spoken communication skills in Arabic &amp; English, particularly to deal effectively with people from diverse backgrounds</li><li>
Familiar with hotel software systems Property Management System, Excel, PowerPoint &amp; other related systems.</li><li>
Able to work rotational shifts in any day of the week, including work nights, weekends, and/or holidays.</li><li>
Experienced, inspiring and motivating leader with excellent leadership, interpersonal and communication skills</li><li>
Demonstrated strong negotiation, influencing skills with high level of creativity and innovation</li><li>
Good time management skills; ability to prioritize and coordinate details; ability to multitask</li><li>
A self-directed, strong self-starter with relationship skills consistent with cultivating extensive personal interactions with diverse cast and guests</li><li>
Frequently standing up and moving about the facility and handling objects and equipment to maintain the facility.</li><li>
Ability to work as part of a diverse team.</li><li>
Maintains high confidentiality in regards to guest privacy and any related hotel matters.</li></ul>
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
<div>Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn&reg;️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we&rsquo;ve been on our journey since 1952.</div> 
<div>
 
</div><div>So if you can help our guests enjoy the brighter side of travel, we&rsquo;d love to give you a warm welcome to the Holiday Inn&reg;️ family.
</div>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Duty Manager - Holiday Inn Cairo Citystars

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The PTW Supervisor is responsible for overseeing the validation, coordination, and control of work permits to ensure that all
 
 
 maintenance and operational activities are carried out safely, efficiently, and in accordance with regulatory and procedural
 
 
 standards. The role plays a critical part in maintaining service continuity by prioritizing tasks, coordinating with internal teams
 
 
 and external contractors, and ensuring accurate reporting and compliance with permit-to-work requirements.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 Permit to Work (PTW) Management
 
 
 
 <ul>
 <li>
 Responsible for verifying work permits and ensuring the reliability and effectiveness of overall work planning.
 </li>
 <li>
 Assess and authorize urgent and unscheduled work permits, ensuring alignment between planned and unplanned
 
 
 </li>
 </ul>
 activities.
 
 
 <ul>
 <li>
 Contribute to the revision and enhancement of work permit policies and procedures.
 </li>
 <li>
 Compile and submit monthly reports and data related to work permit activities.
 
 
 </li>
 </ul>
 
 Work Coordination and Scheduling
 
 
 
 <ul>
 <li>
 Liaise with the maintenance contractor and internal maintenance teams to organize the schedule for maintenance
 
 
 </li>
 </ul>
 operations.
 
 
 <ul>
 <li>
 Evaluate and assign task priorities based on operational requirements.
 </li>
 <li>
 Oversee maintenance workflows to ensure continuity of service and adherence to safety standards.
 
 
 </li>
 </ul>
 
 Training and Compliance Monitoring
 
 
 
 <ul>
 <li>
 Track and monitor training schedules for infrastructure access to ensure compliance.
 
 
 </li>
 </ul>
 
 Operational Communication and Support
 
 
 
 <ul>
 <li>
 Maintain communication with the OCC Duty Chief Controllers and the OCC Manager on matters concerning work orders.
 </li>
 <li>
 Carry out duties and follow instructions as directed by operations management.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 A relevant technical degree in Electrical, Mechanical, or Mechatronics Engineering.
 </li>
 <li>
 Proficient in English, both written and spoken.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Solid understanding of technical terminology.
 </li>
 <li>
 Strong knowledge of work permit procedures and regulations.
 </li>
 <li>
 Excellent planning and coordination capabilities.
 </li>
 <li>
 Strong ability to prioritize tasks based on operational requirements.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3 - 5 years of experience in any relevant discipline.
 </li>
 <li>
 Previous experience in the railway industry is preferred.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Safety Compliance: Consistently ensures all maintenance and operational activities follow work permit regulations and
 
 
 </li>
 </ul>
 safety standards to protect staff and equipment.
 
 
 <ul>
 <li>
 Attention to Detail: Carefully reviews and validates work permits, maintaining accuracy and compliance with guidelines.
 </li>
 <li>
 Effective Planning: Prioritizes and coordinates work tasks efficiently to support smooth maintenance operations and
 
 
 </li>
 </ul>
 business needs.
 
 
 <ul>
 <li>
 Clear Communication: Engages proactively with OCC Duty Chief Controllers, OCC managers, and maintenance teams to
 
 
 </li>
 </ul>
 ensure timely and accurate information exchange.
 
 
 <ul>
 <li>
 Reliability and Accountability: Takes ownership of responsibilities, delivers tasks on time, and maintains consistent
 
 
 </li>
 </ul>
 follow-through on operational instructions.
 
 
 <ul>
 <li>
 Adaptability: Responds promptly and calmly to urgent or unplanned work requests, maintaining operational continuity
 
 
 </li>
 </ul>
 under pressure.
 
 
 <ul>
 <li>
 Collaboration: Works closely with internal departments and external contractors to facilitate coordinated and safe
 
 
 </li>
 </ul>
 maintenance activities.
 
 
 <ul>
 <li>
 Continuous Improvement: Actively participates in updating procedures and supports initiatives aimed at enhancing work
 
 
 </li>
 </ul>
 permit processes and operational efficiency
</div>

PTW Supervisor

Celebrity Cruises

<div>
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports.
 </li>
 <li>
 Must have excellent food knowledge and a full understanding of culinary terms.
 </li>
 <li>
 Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office.
 </li>
 <li>
 Must be proficient in completing tasks, work efficiently and productively.
 </li>
 <li>
 Must be able to work in any section of a kitchen.
 </li>
 <li>
 Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly.
 </li>
 <li>
 Undertake recipe reviews daily. Maintain recipe folders in immaculate condition.
 </li>
 <li>
 Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings.
 </li>
 <li>
 Control production levels and recommend ideas for improvements and better cost controlling.
 </li>
 <li>
 Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor.
 </li>
 <li>
 Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production.
 </li>
 <li>
 Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within their section.
 </li>
 <li>
 Ensures that the HACCP program is carried out correctly.
 </li>
 <li>
 Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food &amp; Beverage Director or the actual inspectors.
 </li>
 <li>
 Reports for duty at assigned times, follows their supervisor&rsquo;s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company&rsquo;s rules and regulations.
 </li>
 </ul>
 
 
 
 
 
 FINANCIAL RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.
 </li>
 <li>
 Identifies potential expense reductions through cost control.
 </li>
 <li>
 Analyzes operational problems and establishes controls.
 </li>
 <li>
 Reviews timesheets and forwards them to the Executive Chef for approval.
 </li>
 <li>
 May prepare a variety of reports and letters utilizing personal computer system and equipment.
 </li>
 <li>
 Ensures that items are requisitioned in correct quantities, within acceptable timeframes and in accordance with established control procedures.
 </li>
 <li>
 Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.
 </li>
 </ul>
 
 
 
 
 
 MOTIVATIONAL RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Monitors and manages the various assigned workstation functions.
 </li>
 <li>
 Monitors the assignment of duties and responsibilities to their staff.
 </li>
 <li>
 Observes and evaluates staff and work procedures to ensure quality standards and service are met.
 </li>
 <li>
 Makes recommendations regarding personnel actions such as new hire requests and discharges, to ensure adequate and continuous staffing.
 </li>
 <li>
 Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS AND EDUCATION
 
 
 
 
 
 <ul>
 <li>
 A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef de Partie (shipboard experience preferred).
 </li>
 <li>
 A culinary school degree is required.
 </li>
 <li>
 Very strong management skills in a multicultural and dynamic environment.
 </li>
 <li>
 Very strong communication, problem solving, decision making, and interpersonal skills.
 </li>
 <li>
 Superior customer service, teambuilding, and conflict resolution skills.
 </li>
 <li>
 Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques.
 </li>
 <li>
 Strong planning, coaching, organizing, staffing, controlling, and evaluating skills.
 </li>
 <li>
 Intermediate computer software skills required.
 </li>
 <li>
 Possess a good understanding of basic accounting principles such as numbering flow, &ldquo;Debits/Credits&rdquo;, adjusting entries, and corrections.
 </li>
 <li>
 Ability to write reports and business correspondence and to establish a good rapport with the ship&rsquo;s Senior Officers and the corporate office.
 </li>
 </ul>
 
 
</div>

Chef De Partie

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 175946
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Services Assistant - Smaland is responsible for delivering exemplary customer service in the play facility of Smaland at IKEA Egypt. The role requires managing entry policies, adhering to child care standard operating procedures (SOPs), and ensuring a friendly and professional service. This position plays a crucial part in maintaining the safety and entertainment of children while also engaging with parents and guardians. As an integral part of the Customer Relations team, the role contributes to enhancing overall customer satisfaction and upholding IKEA's brand standards.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Interaction
 
 
 <ul>
 <li>
 Greet and welcome mothers/guardians with their children on arrival at Smaland.
 </li>
 <li>
 Explain the Smaland admission policy in a friendly and professional manner.
 </li>
 <li>
 Entertain children with activities based on the Commercial Calendar.
 </li>
 <li>
 Ensure child safety is prioritized while in Smaland.
 </li>
 <li>
 Make announcements and page parents if there is any issue with the children in the playroom area.
 </li>
 <li>
 Handle routine customer complaints promptly and courteously.
 </li>
 <li>
 Provide a safe environment for children within the area.
 </li>
 <li>
 Rotate to work at the Information desk to greet customers and address inquiries.
 
 
 </li>
 </ul>
 Operational Duties
 
 
 <ul>
 <li>
 Adhere to all system and emergency procedures as per policy.
 </li>
 <li>
 Brief the Duty Manager on complaints requiring management assistance.
 </li>
 <li>
 Ensure all emergency procedures are followed.
 </li>
 <li>
 Utilize ICSS, Brand Capital, Call Center Reports, CRM Reports, Duty Manager Report, HUTI Program, and Safety Checklists.
 </li>
 <li>
 Review SOP and maintain high standards as per the brand requirements.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Effective communication skills.
 </li>
 <li>
 Child care and child safety knowledge.
 </li>
 <li>
 Strong interpersonal skills.
 </li>
 <li>
 Problem-solving capabilities.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School diploma.
 </li>
 <li>
 Local qualification in Child Care according to relevant country standards.
 </li>
 <li>
 First Aid qualification.
 </li>
 <li>
 Minimum of 2 years experience in a similar role.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Shopping Experience Assistant

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
 
 
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 
 
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 
 
 To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
 
 
 
 What You'll Be Doing
 
 
 
 The Sales Associate is responsible for Strengthening brand exposure in point of sale, consistently demonstrating benchmarked brand filter standards, Improving brand knowledge and sales techniques, Establishing and maintaining customer relationships and achieving his/her individual targets and contributing to the achievement of the store targets.
 
 
 <ul>
 <li>
 Demonstrate a positive attitude that sees problems as challenges to be faced and overcome
 </li>
 <li>
 Comply with all company policies &amp; procedures, including loss prevention, security and safety are adhered to
 </li>
 <li>
 Be responsible to update product knowledge on an on going basis in coordination with the Department/ Boutique or Floor Manager.
 </li>
 <li>
 Monitor and report sales results.
 </li>
 <li>
 Control of client stock assortment.
 </li>
 <li>
 Focus on sales and profitability, maintain customer focus standards, set work pace and deliver on departmental/store goals.
 </li>
 <li>
 Be a participative, helpful Associate and a willing team player. Mentor new Sales Associate if required by leading with an example.
 </li>
 <li>
 Be courteous, considerate &amp; gracious in all the dealings with customers, suppliers &amp; associates.
 </li>
 <li>
 Record and maintain all customer information and preferences.
 </li>
 <li>
 Follow grooming standards as mentioned in the Associate Handbook.
 </li>
 <li>
 Be proactive and creative by increasing sales thru cross-selling across the store.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 English Proficiency and Fluency
 
 
 Retail Experience preferably Duty Free
 
 
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
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Sales Consultant - Cairo Airport Duty Free

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