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e commerce virtual assistant

Skyline Technologies

Working Hours &amp; Compensation:<ul><li>Flexible working hours (depending on time zone and support needs)</li><li>Travel and Meal Benefits Provided.</li></ul>Performance bonuses for maintaining high customer satisfaction scores or reducing negative feedbackJob Summary:We are seeking a dedicated and proactive Amazon CRM Virtual Assistant to manage and improve customer relationships, enhance customer satisfaction, and support post-sale engagement through Amazon and related CRM tools. The ideal candidate will have strong experience with Amazon Seller Central, excellent customer service skills, and familiarity with CRM strategies to help build brand loyalty and drive positive customer reviews.Key Responsibilities: Customer Relationship Management<ul><li>Respond to customer inquiries, messages, and complaints on Amazon promptly and professionally</li><li>Resolve order issues, returns, refunds, and negative feedback efficiently</li><li>Ensure customer satisfaction through personalized follow-ups and problem resolution</li></ul>Review &amp; Feedback Management<ul><li>Monitor customer feedback and product reviews daily</li><li>Implement strategies to improve positive reviews and handle negative reviews appropriately (within Amazon&rsquo;s TOS)</li><li>Coordinate follow-up emails and review requests (using tools like FeedbackWhiz, Jungle Scout, or manually)</li></ul>Customer Data Management<ul><li>Maintain accurate customer records and order history using CRM tools or spreadsheets</li><li>Segment customer data for targeted communication and retention efforts</li><li>Track metrics such as response times, customer satisfaction rates, and feedback trends</li></ul>Email &amp; Messaging Campaigns<ul><li>Create and manage email follow-up campaigns (where applicable within Amazon&rsquo;s guidelines)</li><li>Use tools like Amazon Buyer-Seller Messaging, FeedbackFive, or Kibly to engage customers post-purchase</li></ul>Insights &amp; Reporting<ul><li>Provide weekly reports on customer issues, feedback trends, and performance</li><li>Analyze common complaints to suggest product or process improvements</li></ul>Loyalty &amp; Retention<ul><li>Help implement customer loyalty strategies (repeat purchase incentives, discounts, thank-you messages, etc.)</li><li>Monitor high-value customers and support relationship-building initiatives</li></ul>Job Types: Full-time, Internship Contract length: 6 monthsPay: Rs50,000.00 - Rs110,000.00 per monthWork Location: In person

E-commerce Virtual Assistant

Skyline technologies is looking for a highly motivated and detail-oriented individual to join our team as &ldquo;Amazon Virtual Assistant&rdquo;.Location: SKYLINE TECHNOLOGIESE-17/1, 2nd Floor, Main Saidpur Road, Haideri Chowk Near Punjab Cash &amp; Carry Rawalpindi.Requirements:<ul><li>Bachelor&rsquo;s degree required.</li><li>Strong understanding of the amazon marketplace, seller metrics and ranking factors.</li><li>Computer literacy and proficiency.</li><li>Excellent organizational, time-management, and problem-solving skills.</li><li>Detail oriented with a keen eye for market trends and demands.</li><li>Familiarity with related tools etc.</li></ul>Key responsibilities:<ul><li>Manage E-commerce stores in the US market.</li><li>Taking full responsibility of managing tasks timely and effectively ensuring the quality of work.</li><li>Maintain accurate records and report.</li><li>Handle customer inquiries, concerns, and complaints professionally.</li><li>Conducting regular market research and competitive analysis.</li><li>Strong knowledge of Amazon&rsquo;s policies and guidelines.</li><li>Efficiently manage inventory to prevent stock-outs and overstock situations.</li><li>E-commerce warehouse, processing orders and customer engagement techniques.</li><li>Responsible for efficient inventory management.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Rawalpindi/Islamabad?</li><li>Are you willing to work at night shifts?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Amazon “(VA) . (Evening Shift)

3S Solutions

Executive Assistant (Full-Time)Location: Adyala Road, Rawalpindi Shift Timing:<ul><li>Summer: 6 PM &ndash; 2 AM</li><li>Winter: 7 PM &ndash; 3 AM</li></ul>About UsWe are a well-established outsourcing firm with 14+ years of experience supporting international clients across e-commerce, digital, and business operations. We provide a dynamic work environment where adaptability, innovation, and continuous learning are highly valued.Job ResponsibilitiesThe Executive Assistant will be responsible for managing diverse tasks across e-commerce operations, content management, and digital coordination. Key duties include but are not limited to:<ul><li>Managing e-commerce operations: product listings, customer support, order handling, and returns management.</li><li>Maintaining CRMs, CMS platforms, and online databases with accuracy.</li><li>Creating, migrating, and updating content for websites, product catalogs, and marketing campaigns.</li><li>Assisting in website updates, minor troubleshooting, and coordinating with technical teams.</li><li>Preparing advanced reports, dashboards, and trackers using Excel/Google Sheets.</li><li>Designing and executing email campaigns via Mailchimp, Klaviyo, or Omnisend.</li><li>Designing basic marketing visuals using Canva (Photoshop knowledge is a plus).</li><li>Conducting market research, competitor analysis, and data scraping.</li><li>Supporting project management using Asana, ClickUp, Monday, or similar tools.</li><li>Drafting professional emails, proposals, and business documents for client and internal use.</li></ul>Skills &amp; QualificationsRequired:<ul><li>Hands-on experience Amazon, eBay, Walmart, Etsy, Shopify, WooCommerce, Wix, or WordPress.</li><li>Advanced knowledge of VLOOKUP, XLOOKUP, Macros, Pivot Tables, advanced formulas.</li><li>Proficiency with CRM/project management tools (Asana, ClickUp, Monday.com, Trello, Slack).</li><li>Knowledge of Mailchimp, Klaviyo, Omnisend, etc.</li><li>Strong English communication skills (written and verbal).</li><li>Excellent internet and computer proficiency, including fast typing and effective use of keyboard shortcuts &ndash; please don&rsquo;t bother applying if you are not at an advanced computer user, you will be tested.</li><li>Ability to adapt quickly and learn new software tools independently.</li></ul>Preferred (a strong plus):<ul><li>Graphic design tools (Photoshop/Illustrator).</li><li>Familiarity with AI productivity tools (ChatGPT, Copilot, Jasper, etc.).</li><li>Knowledge of automation tools.</li><li>Basic HTML/CSS for content updates.</li><li>Prior experience working with international clients in outsourcing or virtual assistance roles.</li></ul>What We Value<ul><li>Fast, self-motivated learners with problem-solving abilities.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to thrive in a fast-paced, ever-changing environment.</li></ul>Note: Salary will be discussed only after the evaluation stage. Compensation is negotiable based on skills and performance.P.S. There'll be a mandatory, paid probation period before a permanent contract is offered.Job Type: Full-timeApplication Question(s):<ul><li>This is an on-site job, and no remote work option is available. Are you comfortable with the timing (night shift, more details in job description) and location (Adyala Road, Rawalpindi)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Operations Assistant (IT)

IZOC Solutions

We are seeking enthusiastic and dedicated fresh graduates for the role of E-commerce Assistant. This is an entry-level position designed to provide comprehensive training in e-commerce operations and digital marketplaces. No prior experience in e-commerce is required, but a basic understanding and interest in the field are preferred.The role offers an exciting opportunity for growth, with training provided during the first two months. Upon successful completion of the training period and a performance review, the position will become permanent.Key Responsibilities:<ul><li>Assist in managing and maintaining online product listings across various e-commerce platforms</li><li>Monitor inventory levels and ensure timely order fulfilment</li><li>Assist in responding to customer inquiries and resolving basic issues or concerns</li><li>Support in tracking and analysing sales data to identify trends and opportunities</li><li>Help maintain accurate product data and ensure the website reflects current offerings</li><li>Collaborate with the team to ensure a smooth user experience for customers</li><li>Learn and implement basic SEO practices to enhance product visibility on search engines and marketplaces</li><li>Stay updated on e-commerce best practices and industry trends</li></ul>Qualifications and Requirements:<ul><li>Fresh graduates with a bachelor's degree in any discipline, However, we do make exceptions for candidates with exceptional English communication skills, even if they are Matric or Intermediate pass.</li><li>Basic knowledge and interest in e-commerce or digital platforms</li><li>Strong communication skills, especially in English (written and verbal)</li><li>High attention to detail and strong organizational skills</li><li>Ability to learn quickly and work effectively in a fast-paced environment</li><li>Ability to work independently and as part of a team</li><li>Must be a resident of Rawalpindi/Islamabad</li><li>Willingness to work evening hours (5:00 PM to 1:30 AM)</li><li>IS NOT CURRENTLY ENROLLED IN A DEGREE. (THIS IS NOT A PART TIME JOB WE DO NOT HIRE CURRENTLY ENROLLED STUDENTDS)</li></ul>Training and Growth:<ul><li>Two months of hands-on training covering various aspects of e-commerce operations</li><li>Opportunity to learn from experienced professionals and develop valuable skills in the e-commerce sector</li><li>Upon successful completion of training and positive performance review, the position will become permanent</li></ul>Benefits:<ul><li>During Training, Basic Salary will be 20,000 PKR</li><li>Comprehensive training and professional development opportunities</li><li>Friendly and collaborative work environment</li><li>Career growth within the e-commerce industry</li></ul>Job Types: Full-time, FresherPay: From Rs30,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

E-Commerce Trainee

iMart Stencils

Job Title: Evening CNC Operator &amp; Production AssistantLocation: RawalpindiShift Timings: 2nd Shift (6:00 PM &ndash; 12:00 AM)Job Type: Part-Time / Shift BasedAbout the Role: We are looking for a reliable and detail-oriented staff member for our evening shift. You will be responsible for operating our CNC machinery to cut daily decor orders, ensuring high-quality finishing, and keeping our workshop organized by managing stock and assisting with order packing.Key Responsibilities:<ul><li>Operate and monitor the CNC machine safely and efficiently.</li><li>Clean and finish the cut pieces to ensure they meet quality standards.</li><li>Sort daily production items and assist the team in packing e-commerce orders securely.</li><li>Organize, count, and maintain workshop stock and raw materials.</li><li>Maintain a clean and organized workspace at the end of the shift.</li></ul>Required Skills &amp; Qualifications:<ul><li>Computer Skills: Strong basic computer handling knowledge is mandatory</li><li>Technical Ability: Prior experience or familiarity with handling production machinery (CNC/Laser) and basic tools.</li><li>Attention to Detail: Ability to spot defects during finishing and accurately sort items for packing.</li><li>Bonus Skill: Previous experience working in an e-commerce or warehouse fulfillment environment is highly preferred but not required.</li></ul>How to Apply: Please send your resume or a brief message outlining your relevant experience to [WhatsApp : 0333-7676765].Location:Imported Mart Office #5, 1st Floor, Near Marwa Marriage Hall, Asghar Mall Road, RawalpindiJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs15,000.00 - Rs25,000.00 per monthWork Location: In person

Night Shift Machine Operator (6PM – 12AM)

Location : RawalpindiAbout the Role: We are looking for an experienced E-commerce literate staff to take full ownership of our online storefronts. The ideal candidate will be responsible for managing our Daraz store and other e-commerce profiles, ensuring our product listings are continuously updated, and driving sales through strategic participation in online campaigns.Key Responsibilities:<ul><li>Manage, maintain, and oversee daily operations of our Daraz store and other e-commerce profiles.</li><li>Upload new products regularly and ensure all online data (descriptions, pricing, and images) is accurate and up-to-date.</li><li>Plan and register the store for upcoming Daraz campaigns, mega sales, and promotional events to maximize visibility and revenue.</li><li>Monitor product performance, track sales trends, and optimize online listings for better customer reach.</li></ul>Required Skills &amp; Experience:<ul><li>Daraz Expertise: Proven, hands-on experience managing a Daraz Seller Center profile.</li><li>E-commerce Background: Solid understanding of e-commerce platforms, product uploading, and online sales strategies.</li><li>Brand Experience: Previous work experience with an established brand or dedicated e-commerce organization is required.</li><li>Data Management: Strong computer skills with high accuracy in data entry and catalog maintenance.</li></ul>How to Apply: Please send your updated resume and a brief portfolio or links to stores you have managed to [WhatsApp Number: 0333-7676765].Location:Imported Mart Stencils Office #5, 1st Floor, Near Marwa Marriage Hall, Asghar Mall Road, RawalpindiContact / WhatsApp: 0333-7676765Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

E-commerce Product Upload & Listing Staff (Online Platforms + Daraz)

Trend Wave Solutions

Job Title: E-commerce Team LeadCompany: Trend Waves Solutions Location: Onsite - Techno city 2, 6th Road, Rawalpindi Job Type: Full-TimeAbout Trend Waves SolutionsTrend Waves Solutions is a fast-growing e-commerce company specializing in global marketplaces. We operate across the US, UK, and Canada markets, delivering high-quality products and scalable online business solutions.Job OverviewWe are seeking a highly experienced E-commerce Team Lead to manage and scale our operations across major platforms including Amazon, eBay, and Walmart. The ideal candidate will lead a team handling multiple business models and ensure consistent growth, profitability, and operational excellence.Key Responsibilities<ul><li>Lead, manage, and mentor a team working across Amazon, eBay, and Walmart marketplaces</li><li>Oversee operations in US, UK, and Canada markets</li><li>Develop and implement strategies for business growth and scalability</li><li>Manage and optimize multiple models including:</li><li>Arbitrage (Online/Retail)</li><li>Wholesale</li><li>Drop shipping</li><li>Private Label</li><li>Monitor account health, performance metrics, and compliance across all platforms</li><li>Analyze sales data, market trends, and competitor performance</li><li>Coordinate with product sourcing, logistics, and customer support teams</li><li>Ensure smooth order fulfillment, inventory management, and listing optimization</li><li>Troubleshoot account issues, suspensions, or policy violations</li></ul>Requirements<ul><li>3&ndash;5+ years of hands-on experience in e-commerce (Amazon, eBay, Walmart)</li><li>Proven experience managing a team</li><li>Strong knowledge of:</li><li>Arbitrage, Wholesale, Dropshipping, and Private Label models</li><li>Experience working in international markets (US, UK, Canada)</li><li>Familiarity with tools like Helium 10, Jungle Scout, Keepa, etc.</li><li>Strong analytical, leadership, and decision-making skills</li><li>Excellent communication and reporting abilities</li></ul>Preferred Qualifications<ul><li>Experience handling high-volume seller accounts</li><li>Knowledge of marketplace policies and compliance</li><li>Ability to scale new product launches and brands</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Professional and collaborative work environment</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthExperience:<ul><li>E-Commerce: 3 years (Preferred)</li></ul>Work Location: In person

E-commerce Team Lead

Explore 94+ E commerce virtual assistant in Rawalpindi this April. Find roles across top companies and apply now to boost your career.