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ecommerce product lead

NextGENi - A DotZero Company

<div>
 
 Job Details
 
 
 
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 Role: eCommerce Product Lead
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 Location: Hybrid
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 Type: Full-Time
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 Experience Range: 5-8 Years
 
 
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 About NextGENi
 
 
 
 NextGENi (Next Generation Innovations) is transforming how regional startups build their technology teams. We help ambitious founders build and manage their offshore technology teams at twice the speed and fraction of the cost. We have built tech teams for some of the leading startups in the region including Careem, Dubizzle, and Kavak. Our mission is to create exceptional tech teams while maintaining an unparalleled culture and the highest regard for professional principles.
 
 
 
 About The Role
 
 
 
 We are seeking a results-oriented eCommerce Product Lead to own the end-to-end strategy, development, and execution of our core platforms, digital products, and strategic initiatives. This role demands a high-impact leader with a strong bias for action, capable of translating complex business challenges and e-commerce business solutions into clear, data-driven product solutions. The ideal candidate will possess deep expertise in product discovery, market analysis, and a proven track record of managing complex cross-functional teams and international clients, demonstrating the cultural understanding needed to navigate and sustain relationships to deliver quantifiable business outcomes.
 
 
 
 Key Responsibilities
 
 
 
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 Define, prioritize, and execute product roadmaps for core products and digital platforms, aligning with company goals.
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 Identify operational bottlenecks and implement automated workflows to boost efficiency and scalability.
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 Lead Agile/Scrum sprints, preparing clear PRDs and user stories for engineering, design, and stakeholders.
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 Define KPIs, run A/B tests and market research, and optimize funnels for measurable growth.
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 Understand customer pain points via research (NPS, CSAT, interviews) and design solutions to enhance satisfaction and loyalty.
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 Develop and execute GTM plans for new features, ensuring market adoption and readiness.
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 Manage client relationships and translate commercial needs into actionable product requirements.
 
 
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 </ul>
 
 Key Requirements
 
 
 
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 5+ years of Product Management experience in high-growth B2B or B2C software environments.
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 Strong ability to define product requirements across modern tech stacks (Flutter, Node.js, React, Shopify) and familiarity with DevOps principles in delivery.
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 Proven experience leading cross-functional teams of engineers and UX/UI designers.
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 Skilled at turning complex business challenges into clear, testable product solutions.
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 Proficient in funnel instrumentation, data visualization tools (Google Analytics, Looker/Tableau), and SQL for analysis and data queries.
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 Experienced in leveraging AI tools (Gemini, ChatGPT), Agile tools (Jira, Confluence, Notion), design tools (Figma, Miro, Visily.ai, Lovable), and analytics tools (Klaviyo, Adjust, Microsoft Clarity, Firebase, Crazy Egg).
 
 
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 Nice To Have
 
 
 
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 Experience defining and managing the API strategy for a core platform.
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 Proven experience mentoring junior or associate Product Managers.
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 Ability to define Database structures and Schemas.
 
 
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 Instructions to Apply
 
 
 
 To Apply, send your resumes to talent@nextgeni.com with subject mentioning &ldquo;NGI-eCom-001&rsquo;&rsquo;
 
 
 
 Download a blank applicant form
 
 
 
 Download Form
 
 
 
 Disclaimer
 
 
 
 Kindly refrain from renaming this file or altering the form&rsquo;s format, as it may result in rejection by the ATS. member at NextGENi, and you have cleared the assignment.
</div>

eCommerce Product Lead

HR Ways

Client Company Introduction: ﻿ ﻿ The company ﻿empowers brands with emotional commerce and intelligent design solutions, driving business results through creative technology and innovative thinking.﻿﻿Opening: Digital Marketing Executive Job Descriptions: ﻿ The Digital Marketing Executive at the company will play a key role in shaping the company's digital presence across TikTok, Amazon, Walmart, and Shopify platforms. The ideal candidate will possess a rare blend of analytical research ability and exceptional creative design skills, with a strong command over Adobe Photoshop and Canva.You'll be responsible for conceptualizing, designing, executing, and analyzing marketing campaigns that drive brand awareness, lead generation, and eCommerce performance for the Company's consulting and technology divisions﻿Key Responsibilities1. Digital Marketing &amp; Campaign Execution<ul><li>Plan, create, and manage campaigns across TikTok, Meta (Facebook/Instagram), LinkedIn, and Google Ads, Bing Ads.</li><li>Produce and manage TikTok short-form video content and trend-based storytelling aligned with brand tone.</li><li>Execute and optimize sponsored ad campaigns across Amazon, Walmart, and Shopify for better visibility and ROI.</li><li>Monitor analytics dashboards, track KPIs, and recommend strategic optimizations.</li></ul>2. Marketplace &amp; Platform Management<ul><li>Manage and maintain Amazon Seller Central, Walmart Seller Center, and Shopify product listings.</li><li>Optimize product titles, descriptions, and keywords for visibility and conversion.</li><li>Coordinate with the operations team for pricing, inventory, and review management.</li><li>Run promotional campaigns such as Prime Day deals, Walmart Sponsored Ads, and TikTok Shop promotions.</li></ul>3. Research &amp; Market Insights<ul><li>Conduct thorough market and competitor research to identify trends, audience behavior, and digital opportunities.</li><li>Analyze search and ad performance data to refine targeting strategies.</li><li>Stay updated with the latest digital and eCommerce marketing trends and platform algorithm updates.</li><li>Provide reports and insights to leadership on campaign effectiveness and emerging opportunities.</li></ul>4. Creative Design &amp; Brand Communication<ul><li>Design visually compelling creatives for social media, ads, product visuals, and campaigns using Photoshop and Canva.</li><li>Create banners, product images, and promotional materials for Amazon, Shopify, and Walmart storefronts.</li><li>Develop short video content for TikTok and Instagram Reels highlighting services, products, and campaigns.</li><li>Maintain consistent visual identity across all platforms and brand touchpoints.</li></ul>5. Website &amp; SEO Optimization<ul><li>Support the optimization of Shopify websites from product descriptions to on-page SEO.</li><li>Assist in website updates, landing page creation, and meta tag implementation.</li><li>Collaborate with the web team for UI/UX improvements and lead funnel optimization.</li></ul>6. Social Media &amp; Community Engagement<ul><li>Manage ei1s TikTok and other social channels to enhance visibility and engagement.</li><li>Respond to comments, engage with followers, and manage online community growth.</li><li>Experiment with new creative formats such as carousels, reels, polls, and interactive posts.</li></ul>Qualifications &amp; Experience:﻿<ul><li>Bachelors degree in Marketing, Digital Media, Communications, or a related field.</li><li>1-3 years of hands-on experience in digital marketing or eCommerce marketing.</li><li>Proficiency in Adobe Photoshop (Advanced) and Canva (Expert Level) is mandatory.</li><li>Proven experience in TikTok content creation, Amazon/Walmart advertising, and Shopify campaign execution.</li><li>Strong analytical and research skills with the ability to translate data into actionable insights.</li><li>Knowledge of SEO, PPC, and digital analytics tools (e.g., Google Analytics, Meta Business Suite, TikTok Ads Manager).</li><li>Excellent English communication skills both written and visual</li></ul>Core Competencies<ul><li>Digital Marketing &amp; Campaign Strategy</li><li>Research &amp; Data Analysis</li><li>Graphic Design &amp; Visual Storytelling</li><li>eCommerce Optimization (Amazon, Walmart, Shopify)</li><li>Social media &amp; Content Strategy (TikTok/Insta-first mindset)</li><li>Attention to Detail &amp; Deadline Management</li><li>Brand Consistency &amp; Creative Innovation﻿</li></ul>Performance Indicators (KPIs)<ul><li>Growth in engagement and followers across TikTok and social channels.</li><li>Improvement in Amazon/Walmart product visibility, CTR, and conversion rates.</li><li>ROI and cost-per-acquisition (CPA) on paid campaigns.</li><li>Quality, creativity, and timeliness of design deliverables.</li><li>SEO ranking improvements for Shopify pages and blogs.</li><li>Internal stakeholder satisfaction with marketing support.﻿</li></ul>﻿Other Details: ﻿ ﻿﻿Experience: 1-3 years ﻿Timing: ﻿(1pm-10pm), (11am-8pm) ﻿﻿Working Days: ﻿Monday to Friday﻿ ﻿﻿Working Mode: Onsite - Full Time ﻿﻿Salary: Depends on experience/expertise ﻿﻿Location: Karachi, PakistanAbout HR Ways ﻿ ﻿HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our WhatsApp Channel https://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M﻿ to stay updated or visit www.hrways.co to know more.Job Type: Full-timeWork Location: In person

Digital Marketing Executive

Utopia Fulfillment

Department: eCommerce Back-Office Support Company: Utopia Deals Location: On-site (as applicable) Shift: Morning Employment Type: Full-TimeAbout Utopia DealsUtopia Deals is a fast-growing eCommerce brand dedicated to delivering high-quality products and exceptional customer experiences. We pride ourselves on efficiency, innovation, and outstanding service. We are seeking a detail-oriented and customer-focused Email &amp; Chat Support Representative to join our back-office support operations team.Position OverviewThe Email &amp; Chat Support Representative will handle customer inquiries, order issues, and product questions through email and live chat. This role requires strong written communication skills, attention to detail, and the ability to provide fast, accurate, and friendly customer support. You will collaborate closely with internal teams to resolve customer concerns and ensure seamless post-purchase experiences.Key ResponsibilitiesCustomer Support &amp; Communication<ul><li>Respond promptly to customer inquiries via email and chat with professionalism, empathy, and accuracy.</li><li>Handle order-related concerns such as tracking updates, cancellations, returns, and refunds.</li><li>Provide product information, troubleshooting assistance, and general support.</li><li>Maintain a positive, customer-first tone in all interactions.</li></ul>Back-Office eCommerce Operations<ul><li>Process returns, replacements, and escalation requests in accordance with company policies.</li><li>Coordinate with warehouse, fulfillment, and logistics teams to resolve delivery issues.</li><li>Update customer records, orders, and case notes in CRM and eCommerce systems.</li><li>Monitor and escalate operational challenges like shipment delays or product availability issues.</li></ul>Quality, Compliance &amp; Efficiency<ul><li>Follow standard operating procedures (SOPs) and quality guidelines.</li><li>Meet performance targets including response time, customer satisfaction, and resolution rate.</li><li>Identify recurring issues and provide feedback for process improvements.</li><li>Ensure compliance with company policies, privacy standards, and platform rules (Amazon, Shopify, Walmart, etc., if applicable).</li></ul>Required Qualifications<ul><li>Proven experience in customer support, preferably in eCommerce or online retail.</li><li>Excellent written communication skills with strong grammar and clarity.</li><li>Ability to multitask and manage multiple conversations simultaneously.</li><li>Familiarity with eCommerce platforms (Shopify, Amazon Seller Central, Walmart Seller Center, etc.) is a plus.</li><li>Experience using CRM or helpdesk tools (Zendesk, Gorgias, Freshdesk, HubSpot).</li><li>Strong problem-solving skills and a calm, customer-centric mindset.</li><li>Ability to work independently and as part of a collaborative support team.</li></ul>Preferred Skills<ul><li>Knowledge of order management workflows and fulfillment processes.</li><li>Experience in remote customer support roles.</li><li>Ability to adapt quickly to new tools, systems, and processes.</li><li>Basic Excel or Google Sheets skills for reporting.</li></ul>What We Offer<ul><li>Competitive salary and performance incentives</li><li>Opportunities for career growth in a rapidly expanding company</li><li>Supportive team environment</li><li>Training and development programs</li><li>Flexible work setup (based on company policy)</li></ul>Share your resumes at ahmed.mazhar@utopiadeals.com CC: maham.khalil@utopiadeals.comJob Type: Full-timeWork Location: In person

Customer Support Executive - Email Chat Support

Scaleup Connect

Job Title: Ecommerce Executive (Amazon Marketplace)Shift: Evening/Night Gender: Open to both Male &amp; Female candidatesAbout the OpportunityScaleup Connect, on behalf of its client, is hiring for a fast-growing company specializing in global eCommerce operations. The organization manages multiple international brands across Amazon, Walmart, and eBay, using data-driven insights, advanced tools, and performance-focused strategies to accelerate growth in highly competitive markets.About the RoleWe are looking for an experienced Ecommerce Executive with hands-on expertise in managing and optimizing marketplace accounts&mdash;particularly Amazon and Walmart. This role requires strong analytical thinking, operational precision, and a results-oriented approach grounded in data-driven decision-making.Key ResponsibilitiesMarketplace Management &amp; Operations<ul><li>Create, manage, and optimize product listings on Amazon, Walmart, and eBay.</li><li>Monitor account health and maintain compliance with marketplace standards and policies.</li><li>Execute strategies to improve product visibility, ranking, and conversion rates.</li><li>Stay informed on marketplace algorithm updates, trends, and best practices.</li><li>Use tools such as Helium 10, Keepa, and other analytics platforms to support data-led decisions.</li></ul>Reporting &amp; Analytics<ul><li>Prepare and maintain detailed reports using Excel/Google Sheets and presentation tools.</li><li>Analyze sales performance, advertising metrics, and account data to identify trends and optimization opportunities.</li><li>Provide actionable insights and strategic recommendations to enhance sales growth and ROI.</li></ul>Soft Skills &amp; Collaboration<ul><li>Strong written and verbal communication skills; comfortable participating in client calls and review meetings.</li><li>Demonstrate a proactive, solutions-focused mindset.</li><li>Collaborate effectively within the team while independently managing assigned tasks.</li><li>Identify and pursue new opportunities for product and marketplace growth.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Bachelor&rsquo;s degree (Graduate preferred) with relevant eCommerce certifications.</li><li>Experience: Minimum 2 years of experience managing Amazon/Walmart marketplace operations.</li><li>Age: Up to 34 years.</li><li>Language: Excellent command of English (written and spoken).</li></ul>Work Schedule<ul><li>Timings: 6:00 PM &ndash; 3:00 AM</li><li>Days: Monday to Friday</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable in working hours?</li></ul>Work Location: In person

Ecommerce Executive

RGshop.pk`

We are seeking a proactive and detail-oriented Junior Ecommerce Operations Assistant to support daily online store operations. The ideal candidate will assist with product listings, order processing, vendor coordination, purchasing, inventory updates, and logistics tracking. This role is perfect for someone who is organized, tech-savvy, and eager to grow in the ecommerce field.Required Skills &amp; Qualifications:<ul><li>Basic experience in ecommerce operations</li><li>Good knowledge of Excel/Google Sheets.</li><li>Ability to multitask and manage time effectively.</li><li>Strong communication skills (English preferred).</li><li>Detail-oriented with strong organizational abilities.</li><li>Basic understanding of ecommerce platforms (Shopify, Daraz, etc.)</li><li>Same Field Experience is a plus</li></ul>Both male and female can apply but only those whom want to work consistently and career building behaviorMust be feasible for the location for daily coming at i.i chundrigar road karachiShift Timings: 10am to 7pm or 11am to 8pmInterested candidates can apply with their CV or contact via WhatsApp at 03462765404.Job Type: Full-timePay: Rs12,000.00 - Rs18,000.00 per monthApplication Question(s):<ul><li>do you think you are a quick learner or a cooperative person?</li><li>Are you Feasible on individual working environment? Without other employee</li><li>Are you comfortable to reached office daily at ii chundrigar road? only Apply if you feasible with this location.</li></ul>Work Location: In person

junior Ecommerce Operations Assistant

Crescentic Digital Pvt. Ltd.

Crescentic Digital is a Karachi-based Ecommerce Design &amp; Development Agency specializing in Magento design, development, customization, and marketing services. We help bring our clients&rsquo; vision to life and fuel ecommerce growth. We are looking for a skilled Technical Content Writer to create clear, engaging, and accurate content related to technology and digital solutions. The ideal candidate should have experience in technical writing, strong English communication skills, and the ability to simplify complex technical concepts while working closely with technical and marketing teams. Key Responsibilities<ul><li>Write and publish high-quality technical content for blogs, websites, product pages, and documentation.</li><li>Convert technical briefs into structured articles, guides, and tutorials.</li><li>Collaborate with designers and developers to ensure technical accuracy.</li><li>Edit, proofread, and improve existing content.</li><li>Conduct keyword research and integrate SEO best practices.</li><li>Maintain consistency in branding, tone, and formatting across all content.</li><li>Handle multiple content tasks under tight deadlines.</li><li>Able to write proposals and technical documents</li></ul>Required Skills &amp; Experience Technical Writing Skills<ul><li>Ability to write clear, concise, and well-structured content on topics like web development, e-commerce, Magento, WordPress, APIs, etc.</li><li>Experience writing blogs, product descriptions, documentation, SOPs, release notes, and training materials.</li><li>Ability to simplify complex technical concepts for non-technical readers.</li><li>Strong command of SEO-based writing, keyword placement, and content optimization.</li></ul>Ecommerce &amp; Development Knowledge<ul><li>Familiarity with Magento 2, WordPress, and general web development concepts (HTML, CSS, JS &mdash; basic understanding).</li><li>Knowledge of e-commerce trends, digital marketing, UX/UI principles, and website architecture is a plus.</li></ul>Research &amp; Documentation<ul><li>Ability to research industry topics and generate original, plagiarism-free content.</li><li>Experience in creating technical documentation, user guides, FAQs, and instructional content.</li><li>Can write technical proposals for clients.</li></ul>Tools &amp; Systems<ul><li>Proficiency in Google Docs, MS Word, Grammarly, SurferSEO, or similar.</li><li>Experience with Git, Jira/Trello, or CMS editors (WordPress) is a plus.</li></ul>Preferred / Nice-to-Have<ul><li>Experience writing for tech companies, SaaS platforms, or ecommerce agencies.</li><li>Understanding of APIs, integrations, and frontend/backend basics.</li><li>Ability to create video scripts, email content, and marketing copy.</li><li>Familiarity with AI content tools (ChatGPT, Jasper, etc.).</li></ul>Company: Crescentic Digital Location: Shahra-e-Faisal, KarachiJob Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

Technical Content Writer – Full Time (In-House)

Explore 1005+ Ecommerce product lead in Charge Female Jobs In Karachi this January. Find roles across top companies and apply now to boost your career.

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junior Ecommerce Operations Assistant

Technical Content Writer – Full Time (In-House)