engagement manager

Bulgari

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>The CRM &amp; Client Development Associate Manager is in charge of the end-to-end client journey within the market. In alignment with the Omnichannel manager the role will participate in shaping how clients build, experience and celebrate their relationship with the Maison throughout their lifetime.
Beyond driving CRM and Clienteling excellence, this position acts as the market's cultural ambassador, translating local client behaviors, rituals, aspirations and emotional expectations into strategic recommendations that influence the entire client ecosystem&mdash;from retail experience and architecture to merchandising, communications, events and training.
Working cross-functionally across Retail, Marketing, Merchandising, Training, Client Relations and HQ teams, this role orchestrates a seamless omnichannel experience that strengthens client loyalty, advocacy and lifetime value.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Key Responsibilities
Client Engagement Strategy &amp; Vision: Define with the Omnichannel Manager and execute the market's client engagement strategy, translating global vision into locally relevant, high-impact experiences across the entire client journey (acquisition, development, loyalty, advocacy). Own critical client KPIs including NPS, Client Lifetime Value, Loyalty, Engagement rates, Omnichannel interaction, and CRM performance.
Cultural Insights &amp; Advocacy: Act as the voice of the local client, deeply understanding market luxury culture, client expectations, and emerging trends. Provide strategic guidance to cross-functional teams (Retail, Marketing, VM, Training, etc.) to ensure all client-facing decisions reflect local cultural nuances.
CRM &amp; Clienteling Oversight: Drive the market's CRM and clienteling strategy. Oversee the clienteling calendar, campaign execution, and activation plans. Monitor performance, identify improvements, and disseminate best practices to optimize boutique teams' use of CRM tools and insights for business growth and client loyalty. Serve as the primary coordination point for all CRM and client engagement initiatives between local teams and Headquarters.
Client-Centric Ecosystem Development: Champion client-centricity across the organization. Partner with Retail, Marketing, Merchandising, Training, and other functions to embed client insights into strategic decisions, aligning teams around the shared ambition of creating exceptional experiences and long-term client value.
</div><div><h3 class="jobSectionHeader">Profile
</h3><ul><li>Senior professional with 7-10 years in luxury client engagement, CRM, and clienteling strategy development.
</li><li>Drives strategic client journey optimization, translating global brand vision into impactful local market experiences to enhance loyalty and business performance.
</li><li>Expert in leading CRM programs, optimizing omnichannel client experiences, and fostering a robust client-centric culture.
</li><li>Proven ability to leverage data analytics for performance improvement and influence cross-functional teams to achieve strategic client engagement objectives.
</li></ul></div><div><h3 class="jobSectionHeader">Additional information
</h3><ul><li>Client Relationship Management (CRM) Strategy &amp; Execution
</li><li>Clienteling Expertise
</li><li>Omnichannel Strategy &amp; Implementation
</li><li>Market &amp; Cultural Intelligence (Luxury Sector)
</li><li>Data Analysis &amp; Performance Monitoring (KPIs: NPS, CLTV, Loyalty)
</li><li>Strategic Planning &amp; Vision Setting
</li><li>Cross-functional Leadership &amp; Influence
</li><li>Stakeholder Management
</li><li>Program &amp; Campaign Management
</li><li>Communication &amp; Presentation Skills
</li><li>Business Acumen
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">BVLGARI
 
MAISON
 
</h2><div>Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
 
Through a pioneering vision, the company&rsquo;s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
 
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social &amp; Environmental Responsibility and giving back &ndash; to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari , reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.</div></div></div></div></div></div></div>

CRM & Client Development Associate Manager

CNTXT AI

<div>
 
 Job Description
 
 
 
 Job Summary
 
 
 
 We are seeking a dynamic and results-driven FMCG Brand, Retail &amp; Marketing Manager to lead brand growth, retail execution, and integrated marketing strategies across multiple channels. The ideal candidate will have strong experience in FMCG brand management, retail operations, trade marketing, consumer engagement, and sales growth initiatives. This role requires a strategic thinker with excellent commercial awareness and the ability to execute high-impact campaigns that strengthen brand presence and drive revenue.
 
 
 Key Responsibilities
 
 
 Brand Management
 
 <ul>
 <li>
 
 Develop and execute brand strategies aligned with company objectives and market trends.
 
 </li>
 <li>
 
 Manage brand positioning, product launches, packaging, and promotional activities.
 
 </li>
 <li>
 
 Monitor brand performance, consumer insights, and competitor activities to identify growth opportunities.
 
 </li>
 <li>
 
 Ensure consistency of brand identity across all retail and marketing channels.
 
 
 
 </li>
 </ul>
 
 Retail &amp; Trade Marketing
 
 <ul>
 <li>
 
 Plan and implement retail marketing campaigns to maximize in-store visibility and sales performance.
 
 </li>
 <li>
 
 Build and maintain strong relationships with distributors, retailers, and key account partners.
 
 </li>
 <li>
 
 Coordinate merchandising, POS materials, shelf placement, and promotional displays.
 
 </li>
 <li>
 
 Analyze retail sales data and market trends to optimize product availability and pricing strategies.
 
 
 
 </li>
 </ul>
 
 Marketing &amp; Communications
 
 <ul>
 <li>
 
 Lead integrated marketing campaigns across digital, social media, ATL, BTL, and experiential platforms.
 
 </li>
 <li>
 
 Manage advertising agencies, creative partners, and external vendors.
 
 </li>
 <li>
 
 Develop promotional calendars and oversee campaign execution within budget.
 
 </li>
 <li>
 
 Measure campaign effectiveness and prepare performance reports with actionable insights.
 
 
 
 </li>
 </ul>
 
 Business Development &amp; Strategy
 
 <ul>
 <li>
 
 Identify new market opportunities, customer segments, and channel expansion strategies.
 
 </li>
 <li>
 
 Collaborate with sales teams to align marketing initiatives with revenue targets.
 
 </li>
 <li>
 
 Forecast budgets, monitor ROI, and manage marketing expenditures efficiently.
 
 </li>
 <li>
 
 Support senior management with strategic planning and market intelligence.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Requirements
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.
 
 </li>
 <li>
 
 MBA or professional marketing certification is preferred.
 
 </li>
 <li>
 
 5+ years of experience in FMCG brand management, retail marketing, or trade marketing.
 
 </li>
 <li>
 
 Strong understanding of consumer behavior, retail dynamics, and FMCG distribution channels.
 
 </li>
 <li>
 
 Excellent communication, negotiation, and leadership skills.
 
 </li>
 <li>
 
 Proficiency in marketing analytics, MS Office, and digital marketing platforms.
 
 
 
 </li>
 </ul>
 
 Key Skills
 
 <ul>
 <li>
 
 Brand Strategy &amp; Positioning
 
 </li>
 <li>
 
 Retail Marketing &amp; Merchandising
 
 </li>
 <li>
 
 Trade Marketing
 
 </li>
 <li>
 
 Campaign Management
 
 </li>
 <li>
 
 Consumer Insights &amp; Market Research
 
 </li>
 <li>
 
 Budget Management
 
 </li>
 <li>
 
 Team Leadership
 
 </li>
 <li>
 
 Data Analysis &amp; Reporting
 
 </li>
 <li>
 
 Digital &amp; Social Media Marketing
 
 
 
 </li>
 </ul>
 
 KPIs / Performance Metrics
 
 <ul>
 <li>
 
 Brand growth and market share
 
 </li>
 <li>
 
 Retail sales performance
 
 </li>
 <li>
 
 Campaign ROI
 
 </li>
 <li>
 
 Distribution and shelf visibility
 
 </li>
 <li>
 
 Consumer engagement and retention
 
 </li>
 <li>
 
 Revenue and profitability targets
 
 
 
 </li>
 </ul>
 
 Work Environment
 
 <ul>
 <li>
 
 Fast-paced FMCG environment with cross-functional collaboration.
 
 </li>
 <li>
 
 Frequent coordination with sales teams, distributors, retailers, and marketing agencies.
 
 </li>
 <li>
 
 Occasional travel for market visits, retail audits, and promotional events.
 
 
 
 </li>
 </ul>
</div>

Marketing Manager F&B / FMCG

The Executive Centre

Job Description
 Job Alerts Link
 #body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-Apply now
 Manager - Partnerships
 Posting Start Date: 14/07/2026
 Manager - Partnerships, UAE
 
Manager - Partnerships, UAE
 
Job Summary: 
The Partnership Manager is responsible for driving partnership strategies to maximise revenue and brand awareness across TEC's UAE portfolio, with a strong commercial mindset. This role focuses on proactive partner identification, relationship building, and strategic, revenue-focused business development. You will manage the entire partnership lifecycle, from prospect identification and negotiation to execution and performance analysis. Regular market analysis, partnership optimisation, and strategic marketing initiatives are required to achieve revenue targets and amplify TEC's market presence. Additionally, you will foster strong relationships with partners and cross-functional teams to identify new business opportunities and drive upsell across all TEC products & services. You will ensure partnerships deliver measurable commercial outcomes and sustained growth.
 
Responsibilities: 
Partnership and Business Development
 <ul>
<li>Identify and onboard high-value B2B and B2B2C partners aligned with TEC's commercial objectives and brand positioning.</li>
<li>Drive partnership-led revenue growth by identifying and executing upsell opportunities across TEC's Products & Services.</li>
<li>Build and nurture strategic relationships with key partners, acting as the primary point of contact for all partnership matters.</li>
<li>Represent TEC at industry events and networking forums across UAE to strengthen brand visibility and source qualified leads.</li>
<li>Develop and maintain the Member Benefits portfolio through strategic sourcing and partnership negotiations in professional development, F&B, hospitality, lifestyle & wellness.</li>
</ul>
Events, Brand & Communications
 <ul>
<li>Monitor local conferences and events across the UAE to identify partnership and sponsorship opportunities.</li>
<li>Plan and execute co-hosted partner events that generate pipeline, revenue, and showcase TEC spaces with measurable outcomes.</li>
<li>Manage partnership events end-to-end, from planning and logistics through execution and followup.</li>
<li>Work with Marketing to create co-branded collateral and promotional content that drives partner promotion of TEC.</li>
<li>Create partnership-focused content across social media and internal communication channels to drive visibility and engagement</li>
</ul>
Community & Member Experience
 <ul>
<li>Develop and host Community initiatives that connect Members; from introductions and curated networking to a balanced programme of business, educational, social, lifestyle and Memberappreciation events.</li>
<li>Build relationships that drive satisfaction and retention, using every interaction to understand Members’ businesses and surface opportunities to connect them.</li>
<li>Promote exclusive Member Benefits, upsell TEC services, and resolve Member enquiries with a hospitable, service-oriented approach.</li>
</ul>
Strategic Insights & Administration
 <ul>
<li>Track partnership performance metrics, such as deliverables, activations and ROI, to drive continuous improvement.</li>
<li>Build and maintain tracking systems for offers and redemptions to identify opportunities and optimise effectiveness.</li>
<li>Coordinate with HQ and local teams to develop and roll out new initiatives, including SOPs and supporting materials.</li>
<li>Support miscellaneous tasks as required, collaborating across departments to support team success and drive strategic outcomes.</li>
</ul>
Requirements: 
Qualifications
 <ul>
<li>3+ years' experience in partnerships, business development, or a related commercial role.</li>
<li>Strong written and verbal communication skills in English.</li>
<li>Experience in end-to-end event coordination and stakeholder engagement.</li>
<li>Collaborative, detail-oriented, and proactive, with strong interpersonal skills and an interest in partnerships, sales enablement, and external engagement.</li>
<li>Comfortable working in a fast-paced, cross-functional environment.</li>
<li>Legally authorised to work in the UAE</li>
</ul>
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Manager - Partnerships

Dealt Trading LLC

Job Title: Social Media Manager (Arabic Speaker Preferred) Based in Dubai UAEPosition OverviewWe are seeking a creative, strategic, and results-driven Social Media Manager to lead our digital presence across all social media platforms. The ideal candidate will be responsible for developing and executing innovative marketing strategies that increase brand awareness, drive engagement, generate sales, and position our refurbished and new electronics products as trending in the market.Arabic speaking is highly preferred to effectively communicate with customers across the GCC region.Key ResponsibilitiesSocial Media Strategy &amp; Growth<ul><li>Develop and execute comprehensive social media strategies aligned with the company's business objectives.</li><li>Identify and capitalize on emerging social media trends, viral content, and consumer behavior within the electronics industry.</li><li>Create monthly content calendars and campaign strategies for product launches, promotions, seasonal events, and brand awareness.</li><li>Monitor competitors and market trends to maintain a competitive advantage.</li></ul>Content Creation &amp; Graphic Design<ul><li>Design high-quality marketing materials, including:</li><li>Social media posts</li><li>Product advertisements</li><li>Promotional banners</li><li>Stories and Reels</li><li>Infographics</li><li>Motion graphics (preferred)</li><li>Ensure all creative assets follow the company's branding guidelines.</li><li>Produce visually engaging content that encourages customer interaction and sharing.</li></ul>Product Photography &amp; Videography<ul><li>Plan and conduct professional product photo shoots for smartphones, laptops, tablets, accessories, and other electronics.</li><li>Capture lifestyle and commercial product photography suitable for e-commerce and social media.</li><li>Produce and edit short-form videos for platforms such as Instagram Reels, TikTok, Facebook, Snapchat, and YouTube Shorts.</li><li>Maintain consistent visual quality across all digital channels.</li></ul>Trending Marketing Campaigns<ul><li>Create innovative campaigns that have the potential to trend organically.</li><li>Utilize trending hashtags, music, challenges, influencers, and viral formats to maximize reach.</li><li>Collaborate with influencers and content creators to expand brand visibility.</li><li>Execute product launch campaigns that generate excitement and customer engagement.</li></ul>Community Management<ul><li>Manage and grow all social media accounts.</li><li>Respond promptly to customer inquiries, comments, and messages.</li><li>Build strong relationships with the online community and enhance customer satisfaction.</li><li>Monitor online reviews and maintain a positive brand reputation.</li></ul>Performance &amp; Analytics<ul><li>Analyze social media performance using key metrics such as reach, engagement, conversions, and return on investment (ROI).</li><li>Prepare weekly and monthly performance reports with actionable recommendations.</li><li>Continuously optimize campaigns based on analytics and audience insights.</li></ul>Paid Social Advertising<ul><li>Plan, create, and optimize paid advertising campaigns across Meta, TikTok, Snapchat, LinkedIn, and Google platforms.</li><li>Manage advertising budgets effectively to maximize return on ad spend (ROAS).</li><li>Conduct A/B testing to improve campaign performance.</li></ul>Preferred Qualifications<ul><li>Bachelor's degree in Marketing, Digital Media, Graphic Design, Communications, or a related field.</li><li>Minimum 3 years of experience in social media management, preferably within the consumer electronics or e-commerce industry.</li><li>Arabic and English language proficiency (Arabic preferred).</li><li>Strong graphic design skills using Adobe Photoshop, Illustrator, Canva, Adobe Express, or similar tools.</li><li>Experience with Adobe Premiere Pro, CapCut, Final Cut Pro, or equivalent video editing software.</li><li>Product photography and photo editing experience.</li><li>Strong understanding of Meta Business Suite, TikTok Business Center, Google Analytics, and social media insights.</li><li>Knowledge of influencer marketing and content strategy.</li><li>Creative mindset with excellent communication and project management skills.</li></ul>Key Performance Indicators (KPIs)<ul><li>Increase social media followers and audience growth.</li><li>Improve engagement rates across all platforms.</li><li>Generate qualified leads and online sales through social media.</li><li>Produce consistent viral or high-performing content.</li><li>Increase website traffic from social media channels.</li><li>Deliver high-quality graphic designs and product photography on schedule.</li><li>Improve return on advertising spend (ROAS).</li><li>Strengthen brand awareness and customer loyalty across GCC and international markets.</li></ul>Pay: AED4,000.00 - AED5,000.00 per monthWork Location: In person

Social Media Specialist

IHG Hotels & Resorts

<div>At InterContinental Residences Dubai Business Bay, we are seeking a Housekeeping Manager to lead the Housekeeping Department in delivering exceptional cleanliness, comfort, and luxury residential experiences while driving operational excellence and developing a high-performing team.
This role is designed for an experienced hospitality leader who combines operational expertise, strong people leadership, and a passion for delivering exceptional guest experiences. As Housekeeping Manager, you will oversee all housekeeping operations, ensuring the highest standards of cleanliness, presentation, safety, and service while contributing to the overall success of the property.
This is more than a housekeeping leadership role.
InterContinental Residences Dubai Business Bay offers a luxury residential environment where attention to detail creates lasting impressions. As Housekeeping Manager, you will shape the guest experience behind the scenes by creating immaculate living spaces, inspiring your team, and ensuring every residence and public area reflects the highest standards of luxury hospitality.<h2 class="jobSectionHeader">
Why This Role Matters</h2>
Luxury begins with exceptional housekeeping.
As Housekeeping Manager, you will lead one of the property's most important operational departments, ensuring guests consistently enjoy beautifully maintained residences and public spaces. Your leadership will foster a culture of accountability, quality, teamwork, and continuous improvement while ensuring operational efficiency and financial performance.
Your ability to balance guest expectations, team engagement, quality standards, and business objectives will directly influence guest satisfaction, brand reputation, and overall hotel performance.<h2 class="jobSectionHeader">
Lead the Standards That Define Luxury</h2>
You will oversee all housekeeping operations, ensuring guest rooms, residences, public areas, linen services, and back-of-house areas consistently exceed InterContinental brand standards.
From leading and developing your team to managing quality inspections, departmental budgets, inventory, productivity, and guest satisfaction, you will play a key role in creating memorable guest experiences through operational excellence.<h2 class="jobSectionHeader">
What We'll Support You to Do</h2><ul><li>Lead Housekeeping Excellence: Deliver exceptional cleanliness, presentation, and luxury service standards throughout the property.</li><li>Develop High-Performing Teams: Recruit, coach, mentor, and inspire colleagues while building a positive and engaged departmental culture.</li><li>Drive Operational Performance: Manage productivity, scheduling, departmental budgets, inventories, and quality assurance initiatives.</li><li>Elevate the Guest Experience: Ensure every guest enjoys an immaculate environment while responding proactively to feedback and service opportunities.</li></ul><h2 class="jobSectionHeader">
The Gig</h2>
Reporting directly to the Cluster General Manager &amp; Director of Rooms, the Housekeeping Manager is responsible for the strategic and day-to-day leadership of the Housekeeping Department at InterContinental Residences Dubai Business Bay.<ul><li>The Opportunity: Lead one of the property's most visible operational departments within a luxury residential hospitality environment.</li><li>The Strategy: Combine operational excellence, financial discipline, quality assurance, and people leadership to deliver world-class housekeeping services.</li><li>The Impact: Enhance guest satisfaction, colleague engagement, operational efficiency, and brand reputation.</li></ul>
You will collaborate closely with Front Office, Engineering, Food &amp; Beverage, Security, Finance, and other operational departments to ensure seamless service delivery across the property.<h2 class="jobSectionHeader">
Stay Human</h2>
At InterContinental, hospitality is about people.
This role is about creating exceptional environments where guests feel comfortable, colleagues feel supported, and operational excellence is achieved through teamwork, trust, and genuine care.<h2 class="jobSectionHeader">
Your Day-to-Day</h2>
No two days are the same; your responsibilities will include, but are not limited to:<h3 class="jobSectionHeader">
Housekeeping Operations</h3><ul><li>Lead all housekeeping operations across guest rooms, residences, public areas, and back-of-house spaces.</li><li>Ensure all areas consistently meet InterContinental brand standards and luxury expectations.</li><li>Conduct regular inspections and implement quality improvement initiatives.</li><li>Monitor cleanliness, maintenance concerns, and presentation standards throughout the property.</li><li>Coordinate deep cleaning and preventive housekeeping programs.</li></ul><h3 class="jobSectionHeader">
Leadership &amp; Team Development</h3><ul><li>Lead, motivate, coach, and develop housekeeping colleagues and supervisors.</li><li>Recruit, onboard, train, and retain high-performing team members.</li><li>Conduct performance evaluations and support career development planning.</li><li>Foster a positive, inclusive, and service-focused team culture.</li><li>Promote employee engagement and recognition initiatives.</li></ul><h3 class="jobSectionHeader">
Guest Experience</h3><ul><li>Ensure guest rooms are prepared to the highest standards prior to arrival.</li><li>Respond promptly and professionally to guest feedback and housekeeping requests.</li><li>Support VIP arrivals, long-stay guests, and special requests.</li><li>Partner with Front Office to deliver seamless arrival and departure experiences.</li><li>Drive continuous improvement through guest satisfaction feedback.</li></ul><h3 class="jobSectionHeader">
Operational &amp; Financial Management</h3><ul><li>Prepare departmental schedules aligned with business demands.</li><li>Manage departmental budgets while maintaining productivity and service quality.</li><li>Monitor linen, uniforms, guest supplies, and housekeeping inventories.</li><li>Control departmental expenses and minimize waste.</li><li>Ensure effective purchasing and inventory management processes.</li></ul><h3 class="jobSectionHeader">
Cross-Department Collaboration</h3><ul><li>Work closely with Front Office, Engineering, Security, Laundry, and Food &amp; Beverage teams.</li><li>Coordinate room availability and maintenance priorities.</li><li>Support major events, VIP visits, and operational projects.</li><li>Ensure effective communication across all operational departments.</li></ul><h3 class="jobSectionHeader">
Quality, Safety &amp; Compliance</h3><ul><li>Maintain compliance with IHG brand standards, policies, and operating procedures.</li><li>Ensure compliance with health, safety, hygiene, and security regulations.</li><li>Lead housekeeping audits and quality assurance inspections.</li><li>Maintain accurate departmental documentation and operational reports.</li><li>Promote sustainability initiatives and environmentally responsible housekeeping practices.</li></ul><h2 class="jobSectionHeader">
What Success Looks Like</h2><ul><li>Outstanding cleanliness and quality inspection scores.</li><li>High guest satisfaction relating to housekeeping services.</li><li>Strong colleague engagement and team retention.</li><li>Effective departmental cost control and productivity performance.</li><li>Excellent collaboration across operational departments.</li><li>Consistent compliance with IHG luxury brand standards.</li></ul><h2 class="jobSectionHeader">
Who This Role Is Perfect For</h2><ul><li>Experienced housekeeping leader passionate about luxury hospitality.</li><li>Inspirational people manager committed to developing high-performing teams.</li><li>Operationally focused professional with strong commercial awareness.</li><li>Detail-oriented leader who drives quality and consistency.</li><li>Collaborative manager who builds strong cross-functional relationships.</li><li>Service-focused hospitality professional who leads by example.</li></ul><h2 class="jobSectionHeader">
What We Need From You</h2>
Ideally, you bring some (or all) of the following:<h3 class="jobSectionHeader">
Education</h3><ul><li>Degree or Diploma in Hospitality Management or related field preferred.</li></ul><h3 class="jobSectionHeader">
Experience</h3><ul><li>Minimum 5&ndash;7 years of progressive Housekeeping leadership experience.</li><li>Previous experience as Housekeeping Manager or Assistant Executive Housekeeper within luxury hotels or branded residences.</li><li>Experience managing large housekeeping teams and departmental budgets.</li><li>Strong knowledge of Opera PMS and housekeeping management systems.</li><li>GCC/UAE hospitality experience preferred.</li></ul><h3 class="jobSectionHeader">
Personal Attributes</h3><ul><li>Exceptional leadership and people development skills.</li><li>Strong organisational and operational management abilities.</li><li>Excellent communication and stakeholder management skills.</li><li>High attention to detail and commitment to quality.</li><li>Financial and commercial awareness.</li><li>Ability to perform effectively in a dynamic luxury hospitality environment.</li><li>Passion for continuous improvement and service excellence.</li></ul><h2 class="jobSectionHeader">
What You Can Expect from Us</h2>
At InterContinental Residences Dubai Business Bay, we create an environment where our people can excel. We offer competitive compensation, valuable employee benefits, and exceptional development opportunities&mdash;including full uniform provision, generous accommodation discounts, and access to world-class training that supports long-term career growth.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
We foster a culture of trust, support, and acceptance&mdash;always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.
We know that to work well, we need to feel well&mdash;both inside and outside of work. Through our myWellbeing framework, we're committed to supporting wellbeing across your health, lifestyle, and workplace.<h2 class="jobSectionHeader">
Ready to Lead Housekeeping Excellence?</h2>
If you don't meet every requirement but believe you bring the right leadership, operational expertise, and passion for hospitality, we'd still love to hear from you.
Join us and help shape exceptional luxury residential experiences in Dubai&mdash;where your leadership, attention to detail, and commitment to excellence ensure every guest enjoys the comfort, care, and quality that define InterContinental.
As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Housekeeping Manager at InterContinental Residences Dubai Business Bay

Aldar Education

<div>
 
 Job Description
 
 
 
 Rugby School Dubai is seeking a warm, professional and highly organised bilingual Receptionist &amp; Parent Relations Executive to provide an exceptional front-of-house experience and support positive relationships between the school and its parent community.
 
 
 As part of Aldar Education, Rugby School Dubai will open in August 2026 as a premium, purpose-driven school combining British heritage with a forward-thinking approach.
 
 
 Based at the school&rsquo;s main reception and working closely with the Parent Relations Manager, the successful candidate will be a key point of contact for parents, visitors, students and staff. The role will support the effective management of parent enquiries, communications, events and feedback, while ensuring every interaction reflects the high standards and values of Rugby School Dubai.
 
 
 Fluency in spoken and written Arabic and English is mandatory for this position.
 
 
 
 Responsibilities
 
 
 
 
 Front-of-House and Reception
 
 
 
 <ul>
 <li>
 Provide a welcoming, professional and efficient reception service for parents, visitors, students and staff.
 </li>
 <li>
 Act as the first point of contact for incoming telephone calls, emails and in-person enquiries in both Arabic and English.
 </li>
 <li>
 Ensure enquiries are handled efficiently or directed to the appropriate individual or department.
 </li>
 <li>
 Maintain a high standard of presentation across the reception and parent-facing areas of the school.
 </li>
 <li>
 Manage visitor registration, access procedures and identification checks in line with safeguarding and security requirements.
 </li>
 <li>
 Coordinate visitor appointments and notify relevant staff promptly upon arrival.
 </li>
 <li>
 Maintain accurate visitor, contractor and appointment records.
 </li>
 <li>
 Ensure all front-of-house interactions reflect the values, standards and premium service expectations of Rugby School Dubai.
 
 
 
 </li>
 </ul>
 
 Parent Relations Support
 
 
 
 <ul>
 <li>
 Support the Parent Relations Manager in building and maintaining positive relationships with the school&rsquo;s parent community.
 </li>
 <li>
 Respond to routine parent enquiries promptly and sensitively in Arabic and English, escalating complex or sensitive matters as appropriate.
 </li>
 <li>
 Provide clear and accurate information to Arabic-speaking and English-speaking families.
 </li>
 <li>
 Support communication between Arabic-speaking parents and relevant academic or operational teams when required.
 </li>
 <li>
 Maintain accurate records of parent enquiries, feedback, concerns and complaints, ensuring actions are tracked through to completion.
 </li>
 <li>
 Follow up with relevant departments to ensure parents receive timely and accurate responses.
 </li>
 <li>
 Support the implementation of parent engagement initiatives across the school.
 </li>
 <li>
 Assist with preparing and distributing parent communications, notices, updates and invitations in Arabic and English where required.
 </li>
 <li>
 Help identify recurring parent concerns or service issues and raise these with the Parent Relations Manager.
 </li>
 <li>
 Handle confidential and sensitive information with discretion and professionalism.
 
 
 
 </li>
 </ul>
 
 Parent Experience
 
 
 
 <ul>
 <li>
 Help deliver a consistent, responsive and positive experience for all parents throughout their interactions with the school.
 </li>
 <li>
 Provide parents with accurate information regarding school procedures, key dates, events and appropriate points of contact.
 </li>
 <li>
 Support new families as they join the school, helping them understand school processes and access the appropriate support.
 </li>
 <li>
 Assist with parent orientations, welcome events, information sessions and community engagement activities.
 </li>
 <li>
 Support the collection of parent feedback through surveys, meetings and informal engagement.
 </li>
 <li>
 Work with relevant teams to ensure parent-facing information remains accurate, accessible and up to date.
 
 
 
 </li>
 </ul>
 
 Events and School Community
 
 
 
 <ul>
 <li>
 Support the Parent Relations Manager with the coordination and delivery of parent events, workshops, coffee mornings, tours and community activities.
 </li>
 <li>
 Assist with event invitations, attendance lists, registration, room preparation and parent communications.
 </li>
 <li>
 Provide bilingual front-of-house and parent support during school events and key activities.
 </li>
 <li>
 Build positive working relationships with parent representatives and members of the wider school community.
 
 
 
 </li>
 </ul>
 
 Administration and Coordination
 
 
 
 <ul>
 <li>
 Maintain accurate parent relations trackers, enquiry logs, contact records and follow-up actions.
 </li>
 <li>
 Coordinate meetings and appointments for the Parent Relations Manager where required.
 </li>
 <li>
 Prepare correspondence, reports and supporting documents relating to parent engagement.
 </li>
 <li>
 Liaise with Admissions, Academic, Operations, Finance, Marketing and other departments to resolve parent enquiries efficiently.
 </li>
 <li>
 Support the maintenance of accurate parent contact information and communication records.
 </li>
 <li>
 Undertake general administrative duties required to support the reception and Parent Relations function.
 
 
 
 </li>
 </ul>
 
 Safeguarding and Confidentiality
 
 
 
 <ul>
 <li>
 Follow all school safeguarding, visitor management and student collection procedures.
 </li>
 <li>
 Remain alert to safeguarding concerns and report any concerns immediately through the appropriate school channels.
 </li>
 <li>
 Maintain strict confidentiality regarding students, families, employees and school matters.
 </li>
 <li>
 Ensure information is handled in accordance with Aldar Education policies and applicable data protection requirements.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree, diploma or equivalent qualification.
 
 
 
 </li>
 </ul>
 
 Minimum Experience
 
 
 
 <ul>
 <li>
 A minimum of two years&rsquo; experience in a reception, customer service, parent relations or administrative role.
 </li>
 <li>
 Experience in a school, hospitality or premium customer service environment is desirable.
 </li>
 <li>
 Experience supporting parents, customers or members of the public in a high-volume environment would be advantageous.
 
 
 
 </li>
 </ul>
 
 Job-Specific Knowledge And Skills
 
 
 
 <ul>
 <li>
 Fluency in spoken and written Arabic and English is mandatory.
 </li>
 <li>
 Excellent interpersonal and customer service skills.
 </li>
 <li>
 Warm, professional and confident communication style.
 </li>
 <li>
 Ability to translate or clearly communicate routine information between Arabic-speaking parents and English-speaking colleagues.
 </li>
 <li>
 Ability to handle sensitive enquiries and challenging conversations calmly and professionally.
 </li>
 <li>
 Strong organisational skills and attention to detail.
 </li>
 <li>
 Ability to manage multiple enquiries and priorities in a busy school environment.
 </li>
 <li>
 Proactive and solutions-focused approach.
 </li>
 <li>
 High level of discretion and understanding of confidentiality.
 </li>
 <li>
 Good working knowledge of Microsoft Office and administrative systems.
 </li>
 <li>
 Ability to build effective working relationships with parents, colleagues and external stakeholders.
 </li>
 <li>
 Commitment to safeguarding and promoting the welfare of children and young people.
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 Aldar Education is a family of world-class, child-centred and innovative schools based in the UAE. We educate over 38,000 students across our group of owned and managed schools, and as we grow, so does our need for highly skilled, inspirational and dedicated employees.
 
 
 We offer an attractive remuneration package. Our future-focused learning model includes both students and staff, and we therefore place particular emphasis on professional development, coaching and training.
 
 
 This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer committed to creating a diverse and inclusive working environment. We are dedicated to our national development strategy and encourage UAE Nationals to apply.
 
 
 
 Rugby School Dubai and Aldar Education are fully committed to safeguarding and promoting the welfare of children and young people. All employees are expected to uphold the highest standards of safeguarding, child protection and professional conduct and to actively contribute to a culture in which every student feels safe, respected and protected. All appointments are subject to rigorous safer recruitment procedures, including satisfactory references, identity and qualification checks, employment history verification, police clearance and any other safeguarding checks required by the school, Aldar Education and the relevant regulatory authorities.
 
</div>

Receptionist & Parent Relations Executive - Rugby School Dubai

TechTalent

Project Manager / Scrum Master (Freelance)We are looking for a Project Manager / Scrum Master for a digital experience agency in Dubai. This is a consolidated delivery role covering project management and Scrum Master duties across concurrent web, product, and platform projects.Responsibilities<ul><li>Own delivery end to end: planning, governance, agile ceremonies, scope, risk, budget, and client communication</li><li>Run multiple concurrent web, product, and platform projects to deadline</li><li>Coordinate cross-functional, offshore, and freelance teams</li><li>Manage clients and technical teams directly (client-facing role)</li><li>Report to the Delivery Director</li></ul>Requirements<ul><li>6+ years of digital project management experience in an agency or digital product environment</li><li>Proven track record running multiple concurrent projects to deadline</li><li>Strong agile / Scrum background; PSM, CSM, or PMP is a plus</li><li>Confident managing both clients and technical teams</li><li>Comfortable across web, product, and platform builds</li><li>Fluent written and verbal English; Arabic is a plus</li></ul>Terms<ul><li>Location: Dubai, UAE</li><li>Work model: Onsite, full time (not remote)</li><li>Engagement: Freelance / independent contractor (must be able to invoice as a freelancer)</li><li>Rate: Up to AED 10,000 per month, all-inclusive</li><li>Start: Immediate</li><li>Visa: No visa sponsorship provided; candidates must have their own valid UAE residence visa (own / self-sponsored)</li></ul>Job Types: Full-time, Temporary, ContractPay: AED7,000.00 - AED10,000.00 per monthApplication Question(s):<ul><li>What is your notice period / earliest joining date?</li><li>What type of UAE residence visa do you currently hold (work / spouse / golden / freelancer / other)? Please specify </li><li>Are you available full-time onsite in Dubai? </li><li>Describe two or more projects you ran concurrently: type of build (web / product / platform), team size and locations (onshore/offshore), and how you handled scope, budget, and client communication.</li></ul>Work Location: In person

Project Manager/Scrum Master | Dubai | Onsite

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