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Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We want to transform the world of software operations by enabling true model-driven operations via next-generation infrastructure-as-code. This will allow companies to run very efficient bare-metal operations for high-performance computing, private cloud, data lakes, AI/ML, and analytics. We need to invent some new technology, and we need to build some new products; we are therefore looking for someone who can lead and inspire a regional software engineering team to fulfill this initiative.
 
 
 The Solutions Engineering team works in close collaboration with our managed infrastructure operations team, which runs many private OpenStack clouds and Kubernetes clusters for customers around the world. This enables us to improve our infra-as-code products based on our own real experience, mirroring that of our users and customers. We work in Python, creating open-source automation capabilities that simplify operations for anybody, anywhere, who is building on Ubuntu.
 
 
 Most of the team's work involves pure Python software development focused on enabling true DevOps workflows. We strive for high quality in both design, documentation, tests, and performance as we enhance operations code packages and Ubuntu itself in order to ensure our platform is the easiest, most robust, and best performing for driving your infrastructure.
 
 
 As an Engineering Manager, your primary responsibility is to the people you lead and support: ensuring that they are growing as engineers, doing valuable work, and finding satisfaction in their career at Canonical. We need someone who can display technical leadership by leveraging a solid background in software development so that they're able to challenge and grow their team members. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on direction and execution.
 
 
 What you will do
 
 
 <ul>
 <li>
 Lead and develop a team of Python engineers working remotely in global locations
 </li>
 <li>
 Hiring, coaching, mentoring, feedback, and hands-on career development
 </li>
 <li>
 Demonstrate sound engineering principles by directly contributing code yourself
 </li>
 <li>
 Plan and manage progress on agreed goals and projects
 </li>
 <li>
 Set and manage expectations with other engineering and operations teams
 </li>
 <li>
 Coordinate with management and internal and external stakeholders or customers
 </li>
 <li>
 Advocate for modern, agile software development practices
 </li>
 <li>
 Help develop and evangelize great engineering and organizational practices
 </li>
 <li>
 Grow a healthy, collaborative engineering culture in line with the company values
 </li>
 <li>
 Be an active part of the leadership team and collaborate with other leaders in the organisation
 </li>
 <li>
 Travel globally up to 10% of time for internal and external events
 
 
 </li>
 </ul>
 Who you are
 
 
 <ul>
 <li>
 You love developing and growing people and have a track record of doing it
 </li>
 <li>
 You are knowledgeable and passionate about agile software development
 </li>
 <li>
 You love leading, coaching, and mentoring software developers - especially Python ones
 </li>
 <li>
 You are knowledgeable in cloud computing concepts &amp; technologies
 </li>
 <li>
 You are comfortable administrating Linux servers, including their storage and networking
 </li>
 <li>
 You have hands-on experience with software automation
 </li>
 <li>
 You are organized and want your team to deliver high-quality software in a timely manner
 </li>
 <li>
 You are a lifelong learner
 
 
 </li>
 </ul>
 Bonus points for
 
 
 <ul>
 <li>
 You have graduated with a university degree in Computer Science or related software engineering field
 </li>
 <li>
 Having a thorough understanding of modern infrastructure, including OpenStack or Kubernetes
 </li>
 <li>
 Having experience in operations as well as software development
 </li>
 <li>
 Being familiar with the challenges of large-scale, multi-cloud operations
 </li>
 <li>
 Go expertise
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Team Member Assistance Program &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Engineering Manager - Solutions Engineering

Proterial

<div>Location:
Ramadan City , El-Sharkia, Egypt
Job ID:
R0119953
Date Posted:
2026-02-24
Company Name:
HITACHI ENERGY TRANSFORMERS S.A.E
Profession (Job Category):
Engineering &amp; Science
Job Schedule:
Full time
Remote:
No
Job Description:
The opportunity
This role drives the engineering strategy for the Business Unit and Global Product Group while shaping a factory‑specific engineering roadmap in collaboration with the HUB Engineering Manager. It provides strategic oversight across multiple engineering disciplines, ensuring strong governance, efficient budget management, and high‑performance execution. The role ensures smooth delivery of production orders and timely support for quotation requests, directly contributing to operational success. It also leads and develops a multidisciplinary team of electrical, mechanical, and control systems engineers, as well as drafters&mdash;fostering a culture rooted in accountability, collaboration, innovation, and continuous growth.
How you&rsquo;ll make an impact
<ul><li>Oversee production order execution and provide timely support for quotation requests by optimizing team efficiency and ensuring fast, high‑quality, cost‑effective delivery.
</li><li>Establish governance and organizational frameworks for the factory engineering team, and lead capacity planning to ensure resources align with current and future project needs.
</li><li>Manage the engineering budget, monitor financial performance, and optimize resource allocation in line with strategic and operational priorities.
</li><li>Implement and track engineering KPIs aligned with the HUB framework to drive quality, productivity, and standardization.
</li><li>Build strong partnerships with internal stakeholders and engage with customers to understand needs, gather feedback, and ensure engineering deliverables meet expectations.
</li><li>Act as the primary escalation point for engineering issues, define operating guidelines, monitor progress, and address technical challenges proactively. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
</li><li>Living Hitachi Energy&rsquo;s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
</li></ul>Your Background
<ul><li>Degree in Electrical Engineering; master&rsquo;s degree preferred.
</li><li>Minimum 10 years of progressive experience in engineering operations, with strong exposure to tendering, order execution, and multi‑project management.
</li><li>Experience as a senior mechanical/electrical engineer in dry‑type or distribution liquid‑filled transformers, including design reviews with factories and customers, is an advantage.
</li><li>Hands-on involvement in initiatives such as DtV, StarLiquid technology implementation, GMR (as key user), design tool development, Six Sigma, or factory improvement projects is beneficial.
</li><li>Knowledge of industry standards and organizations such as IEC, ISO, CIGRE, ASTM, with technical memberships (e.g., Egypt Utility) considered a plus.
</li><li>Strong leadership abilities to develop and guide multidisciplinary engineering teams.
</li><li>Fluency in Arabic and English; additional languages are an advantage.
</li></ul><h2 class="jobSectionHeader">Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
</h2><h2 class="jobSectionHeader">This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

Factory Engineering Manager

Hitachi

<div>Description
The opportunity
This role drives the engineering strategy for the Business Unit and Global Product Group while shaping a factory‑specific engineering roadmap in collaboration with the HUB Engineering Manager. It provides strategic oversight across multiple engineering disciplines, ensuring strong governance, efficient budget management, and high‑performance execution. The role ensures smooth delivery of production orders and timely support for quotation requests, directly contributing to operational success. It also leads and develops a multidisciplinary team of electrical, mechanical, and control systems engineers, as well as drafters&mdash;fostering a culture rooted in accountability, collaboration, innovation, and continuous growth.
How you&rsquo;ll make an impact
<ul><li>Oversee production order execution and provide timely support for quotation requests by optimizing team efficiency and ensuring fast, high‑quality, cost‑effective delivery.</li><li>
Establish governance and organizational frameworks for the factory engineering team, and lead capacity planning to ensure resources align with current and future project needs.</li><li>
Manage the engineering budget, monitor financial performance, and optimize resource allocation in line with strategic and operational priorities.</li><li>
Implement and track engineering KPIs aligned with the HUB framework to drive quality, productivity, and standardization.</li><li>
Build strong partnerships with internal stakeholders and engage with customers to understand needs, gather feedback, and ensure engineering deliverables meet expectations.</li><li>
Act as the primary escalation point for engineering issues, define operating guidelines, monitor progress, and address technical challenges proactively. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</li><li>
Living Hitachi Energy&rsquo;s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</li></ul>
Your Background<ul><li>
Degree in Electrical Engineering; master&rsquo;s degree preferred.</li><li>
Minimum 10 years of progressive experience in engineering operations, with strong exposure to tendering, order execution, and multi‑project management.</li><li>
Experience as a senior mechanical/electrical engineer in dry‑type or distribution liquid‑filled transformers, including design reviews with factories and customers, is an advantage.</li><li>
Hands-on involvement in initiatives such as DtV, StarLiquid technology implementation, GMR (as key user), design tool development, Six Sigma, or factory improvement projects is beneficial.</li><li>
Knowledge of industry standards and organizations such as IEC, ISO, CIGRE, ASTM, with technical memberships (e.g., Egypt Utility) considered a plus.</li><li>
Strong leadership abilities to develop and guide multidisciplinary engineering teams.</li><li>
Fluency in Arabic and English; additional languages are an advantage.</li></ul><h2 class="jobSectionHeader">
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</h2><h2 class="jobSectionHeader">
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</h2></div>

Hilton

<div>Director of Engineering
A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels. 
 
 
What will I be doing? 
As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Chief Engineer will perform the following tasks to the highest standards:
<ul><li>Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules</li>
<li>Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas</li>
<li>Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property</li>
<li>Communicate with Government agencies to ensure full compliance with statutory regulations</li>
<li>Prepare Capital and Repairs and Maintenance budgets for Engineering</li>
<li>Perform daily checks around the hotel</li>
<li>Conduct lift emergency release procedures as required</li>
<li>Diagnose, maintain, and repair mechanical equipment within the hotel</li>
<li>Ensure good relationships are built with internal and external customers</li>
<li>Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise</li>
<li>Develop, implement, and direct all emergency programs</li>
<li>Develop, implement and manage energy conservation programs for the property to minimize expenses</li>
<li>Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively</li>
<li>Perform special projects and other responsibilities as assigned</li>
<li>Identify and introduce environmentally-friendly systems and equipment</li>
<li>Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives</li>
<li>Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation</li>
</ul>What are we looking for? 
A Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Advanced knowledge of building management/engineering</li>
<li>A degree in Engineering or similar</li>
<li>Exposure to budgeting and basic accounting</li>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Committed to delivering a high level of customer service</li>
<li>Strong leadership skills and previous experience of managing a team</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own</li>
<li>Previous experience of facilities management</li>
<li>Proficient, at an advanced level, with computers and relevant computer programs</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>First Aid</li>
<li>Qualification in engineering field</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Director of Engineering

Worley

<div>Building on our past. Ready for the future
Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
As Nuclear Engineering Lead you will be responsible to lead the Nuclear Engineering function of Worley team and subcontractors providing direct interface with the Customer and their personnel.
Duties and Responsibilities
<ul><li>Organizes and leads Worley Nuclear Engineering team to help the Customer ensure the project is effectively and technically developed to meet the contract and standards requirements, local and international codes, timeline and budget during all project phases &ndash; design, installation, testing and commissioning.
</li><li>Responsible for providing the necessary technical support and input to Worley Project Manager and team.
</li><li>Represents Worley Nuclear Engineering at internal &amp; external meetings on the project.
</li><li>Ensures Worley Nuclear Engineering systems and procedures are developed and rolled out for the project and work is performed in accordance with Worley internal processes and procedures.
</li><li>Responsible for ensuring that no technical changes are implemented without prior approval as per EPC contract procedure and regulatory requirements.
</li><li>Ensures that the Worley technical team and any 3rd party subcontractors adhere to the overall project execution plan and project quality.
</li><li>Performs reviews of safety analysis report (PSAR, FSAR) and PSA related documentation.
</li><li>Reviews design basis documents and calculations pertaining to vendor design.
</li><li>Reviews nuclear safety assessments.
</li><li>Reviews safety and hazard assessments for nuclear processes and systems.
</li><li>Monitors construction of NPP&rsquo;s; develops comments pertaining to non-compliance with design.
</li>Reviews as-built design drawings and modification of nuclear systems. 
<li>
 
 
</li></ul><div>Experience and Qualifications
</div><ul><li>Bachelor&rsquo;s degree or higher in Nuclear Engineering is a must.
</li><li>Minimum of 10 years experience in the nuclear sector, with senior management responsibilities over corporate functions, including at least one role as Senior Manager, Head or Deputy Head of the Reactor shop, or NPP Shift supervisor in a nuclear operating organisation.
</li><li>Strong technical skills; 10+ years of experience in nuclear engineering on large scale projects and management of multi-cultural teams. 
</li></ul>Special Job Requirements 
 
<ul><li>Ability to communicate, influence and persuade.
</li><li>Strong written and verbal communication skills in English are essential, understanding of Russian is a plus.
</li><li>Prudent use of confidential information.
</li><li>Ability to work and interact with multidiscipline teams.
</li><li>Awareness of project estimates and budgets.
</li>Experience in safety and thermal-hydraulic analysis. 
<li>
 
</li></ul>Moving forward together
We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</div>
 <ul><li>Bachelor's degree or higher in Nuclear Engineering is a must.</li><li>
Experience in safety and thermal-hydraulic analysis.</li><li>
Minimum of 10 years experience in the nuclear sector, with senior management responsibilities over corporate functions, including at least one role as Senior Manager, Head or Deputy Head of the Reactor shop, or NPP Shift supervisor in a nuclear operating organisation.</li><li>
Strong technical skills; 10+ years of experience in nuclear engineering on large scale projects and management of multi-cultural teams.</li><li>
Awareness of project estimates and budgets.</li></ul>

Nuclear Engineering Lead

Capgemini

<div>
 
 About Capgemini
 
 
 
 Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of &euro;22.1 billion.
 
 
 
 Job Description
 
 
 
 The Senior Principal Engineering Technologist is responsible for advanced engineering and applied research that drives the development of new products, materials, and processes. This role evaluates industry trends, competitive dynamics, and emerging technologies to shape long‑term product and technology strategies. The position leads technology investigations, conducts strategic analysis, and develops recommendations that influence product architecture, technical direction, and partnership opportunities. Working closely with engineering, systems architecture, marketing, procurement, suppliers, and executive leadership, this role ensures Dell delivers industry‑leading solutions aligned to business objectives and customer needs.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Develop long‑term technology strategies based on business needs, industry trends, and technical insights.
 </li>
 <li>
 Drive internal and external alignment to ensure cohesive execution of the technology strategy.
 </li>
 <li>
 Build and maintain long‑term technical relationships with key vendors and maintain deep knowledge of vendor technology roadmaps.
 </li>
 <li>
 Identify product differentiation opportunities and provide technical recommendations to engineering, marketing, procurement, customers, and executives.
 </li>
 <li>
 Lead strategic technical forums, cross‑functional meetings, and technology discussions on a consistent basis.
 </li>
 <li>
 Support development and systems engineering teams in addressing tactical or time‑to‑market technical challenges.
 </li>
 <li>
 Participate in customer briefings and present Dell&rsquo;s product and industry direction in a clear and authoritative manner.
 </li>
 <li>
 Generate intellectual property and support legal teams with technical expertise related to patents and intellectual property disputes.
 </li>
 <li>
 Contribute to strategic initiatives focused on improving process efficiency, product quality, and cost effectiveness.
 </li>
 <li>
 When aligned to a product line, collaborate with marketing, engineering, and suppliers to ensure the product architecture meets business requirements and market leadership goals.
 </li>
 <li>
 Conduct technology and competitive research to influence product definitions and long‑term roadmaps.
 </li>
 <li>
 Provide strategic analysis and recommendations on potential acquisitions, partnerships, and vendor engagements.
 </li>
 <li>
 Ensure product architecture and strategy align with Dell&rsquo;s standards, innovation goals, and long‑term leadership objectives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree with 12+ years of relevant experience.
 </li>
 <li>
 Outstanding English communication, both verbal and non-verbal.
 </li>
 <li>
 Broad technical expertise across highly specialized engineering fields or multiple related disciplines.
 </li>
 <li>
 Proven ability to develop and influence long‑term technology strategies and product architectures.
 </li>
 <li>
 Strong conceptual thinking and ability to analyze complex, ambiguous, or intangible issues.
 </li>
 <li>
 Demonstrated independent judgment in selecting engineering approaches, methodologies, and evaluation criteria.
 </li>
 <li>
 Strong understanding of industry trends, competitive technologies, and emerging innovations.
 </li>
 <li>
 Experience presenting technical strategies and product direction to senior leaders, customers, and strategic partners.
 </li>
 <li>
 Ability to collaborate across engineering, marketing, procurement, suppliers, and executive teams.
 </li>
 <li>
 Experience generating intellectual property or supporting IP‑related technical evaluations.
 </li>
 <li>
 Strong communication, leadership, and stakeholder‑management skills.
 </li>
 <li>
 Ability to drive outcomes that influence the broader engineering function and product strategy.
 </li>
 </ul>
</div>

Senior Principal Engineering Technologist

Archer Integrated Risk Management

<div>
 Job Details
 
 
 
 Description
 
 
 
 For nearly 25 years, Archer has been a pioneer and a trusted global leader in delivering comprehensive compliance and risk management solutions to empower organizations to effectively navigate risks, ensure compliance, and achieve their business objectives. Our innovative GRC solutions are designed to provide companies with a clear, unified perspective on their risk landscape and enable data-driven decision-making and strategic planning. By leveraging cutting-edge technologies such as AI and risk quantification, we equip our clients to anticipate, adapt to, and overcome challenges in today&rsquo;s rapidly evolving market. At Archer, we don&rsquo;t just help organizations manage risk &mdash; we help our clients transform risk into a strategic advantage and turn uncertainty into opportunity. Learn more at www.ArcherIRM.com
 
 
 
 Role Purpose
 
 
 
 The Engineering Support Engineer acts as the
 
 technical bridge between customers and engineering teams
 
 , ensuring timely resolution of complex technical issues, improving product reliability, and contributing to continuous service and process improvement. This role combines deep technical troubleshooting with strong communication and collaboration skills.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Technical Support &amp; Incident Resolution
 </li>
 <li>
 Investigate, troubleshoot, and resolve complex technical issues escalated from Customer Support or internal teams
 </li>
 <li>
 Analyze logs, configurations, APIs, and system behavior to identify root causes
 </li>
 <li>
 Provide workarounds, fixes, or recommendations while coordinating permanent solutions
 </li>
 <li>
 Own incidents end-to-end, from triage through resolution and post-incident follow-up
 </li>
 <li>
 Customer &amp; Stakeholder Communication
 </li>
 <li>
 Act as the technical voice of the customer internally
 </li>
 <li>
 Communicate clearly with customers on issue status, impact, and resolution steps
 </li>
 <li>
 Translate technical findings into clear, customer-friendly explanations
 </li>
 <li>
 Participate in critical customer calls when needed
 </li>
 <li>
 Collaboration with Engineering &amp; SaaS Teams
 </li>
 <li>
 Work closely with Engineering, Product, and SaaS teams to escalate bugs and enhancements
 </li>
 <li>
 Provide detailed bug reports including reproduction steps, logs, and impact analysis
 </li>
 <li>
 Support release validation, hotfix testing, and post-release monitoring
 </li>
 <li>
 Participate in cross-team knowledge-sharing sessions
 </li>
 <li>
 Documentation &amp; Knowledge Management
 </li>
 <li>
 Create and maintain technical documentation, runbooks, and troubleshooting guides
 </li>
 <li>
 Contribute to internal knowledge bases to reduce recurring issues
 </li>
 <li>
 Process &amp; Service Improvement
 </li>
 <li>
 Identify recurring issues and propose process, tooling, or automation improvements
 
 
 </li>
 </ul>
 Support improvements in incident response, escalation flows, and monitoring
 
 
 Archer is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Archer are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Archer will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Archer employees are expected to support this policy and contribute to an environment of equal opportunity.
 
 
 If you need a reasonable accommodation during the application process, please contact talent-acquisition@archerirm.com. All employees must be legally authorized to work in Egypt. Archer participates in E-Verify. Archer and its approved consultants will never ask you for a fee to process or consider your application for a career with Archer. Archer reserves the right to amend or withdraw any job posting at any time, including before the advertised closing date.
</div>

Support Engineer 3, Engineering

Explore 1095+ Engineering in Egypt this March. Find roles across top companies and apply now to boost your career.

1095 engineering jobs In Egypt

Engineering Manager - Solutions Engineering

Factory Engineering Manager

Factory Engineering Manager

Director of Engineering

Nuclear Engineering Lead

Senior Principal Engineering Technologist

Support Engineer 3, Engineering