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civil acceptance tech sr. specialist Jobs in Egypt

civil acceptance tech sr. specialist

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technical support engineer

Mindware

<div>
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is responsible to provide high-quality technical assistance to customers and internal teams. The ideal candidate has solid troubleshooting skills, strong communication abilities, and a customer-focused mindset, responsible for diagnosing issues, resolving technical problems, and ensuring smooth system operations.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support (remote and on-site if required).
 </li>
 <li>
 Troubleshoot hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain IT systems and applications.
 </li>
 <li>
 Monitor system performance and ensure availability.
 </li>
 <li>
 Escalate complex issues to senior engineers or vendors when necessary.
 </li>
 <li>
 Document incidents, solutions, and technical procedures.
 </li>
 <li>
 Support system upgrades, patches, and maintenance activities.
 </li>
 <li>
 Assist in implementation and deployment projects.
 </li>
 <li>
 Ensure SLA compliance and timely issue resolution.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in technical support or IT operations.
 </li>
 <li>
 Good understanding of:
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
 </li>
 <li>
 Active Directory and user management
 </li>
 <li>
 Basic virtualization concepts (VMware / Hyper-V is a plus)
 </li>
 <li>
 Backup and security best practices
 </li>
 <li>
 Experience with ticketing systems.
 </li>
 <li>
 Basic knowledge of cloud platforms (Azure / AWS is a plus)
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Technical Support Engineer

York Towers

<div>
 York Towers is the development arm of the York Holding Group. Through continuous research and the ability to predict emerging trends, the company keeps an edge over the market. Playing a leading role in driving the successful development and diversification of one of the most vital economic sectors, York Towers is committed to creating residential products across the country that provide residents with distinctive, universal, multicultural, and enriching lifestyles. York Towers is the exclusive developer of luxury real estate worldwide. The company aims to become a leading real estate player through an efficient business model and advanced technologies used for designing and construction. Since its establishment in 2016, York Towers has delivered 20 real estate properties and runs six dynamic projects. York Towers operates eight offices in five countries across three continents.
 
 Technical Support Engineer
 
 
 Reports to: QA Lead
 
 
 
 
 
 About the role We're looking for a Technical Support Engineer to be the first line of defense for platform issues across Dwelleo's bilingual real estate marketplace. You'll triage incidents, perform root cause analysis, and work closely with frontend, backend, DevOps, and AI teams to resolve and prevent problems. This role suits someone who is hands-on, methodical, and genuinely fluent with modern AI tooling to accelerate investigation and resolution.
 
 
 
 
 
 Responsibilities
 
 
 Triage, reproduce, and resolve technical issues reported by internal teams and platform users.
 
 
 Perform structured Root Cause Analysis (RCA) on incidents, documenting findings and driving preventive fixes.
 
 
 Track, prioritize, and manage issues through Jira, maintaining clean ticket hygiene and clear status communication.
 
 
 Use GitHub to inspect code, reference commits/PRs, file detailed bug reports, and collaborate with developers on fixes.
 
 
 Understand the deployment process (staging &rarr; production) well enough to identify whether an issue is environmental, configuration-related, or a code defect.
 
 
 Monitor platform health and escalate critical issues per defined SLAs.
 
 
 Leverage AI tools and agents to speed up diagnosis, log analysis, documentation, and routine support workflows.
 
 
 Maintain and improve internal runbooks and troubleshooting documentation.
 
 
 Requirements
 
 
 Working knowledge of GitHub (branches, PRs, commit history, issue tracking).
 
 
 Hands-on experience with Jira for issue tracking and workflow management.
 
 
 Solid understanding of software deployment processes and release pipelines.
 
 
 Demonstrated ability to perform Root Cause Analysis and communicate findings clearly.
 
 
 High proficiency with AI tools and agents (e.g. LLM-based assistants, AI coding/debugging tools) used to investigate and resolve issues efficiently.
 
 
 Strong written and verbal communication; ability to translate technical detail for non-technical stakeholders.
 
 
 Comfortable reading logs and basic code to localize problems.
 
 
 
 
 
 Nice to have
 
 
 Familiarity with PHP/Laravel and/or TypeScript codebases.
 
 
 Exposure to PostgreSQL/MySQL, Redis, and API-based integrations.
 
 
 Arabic/English bilingual.
 
 
 
 
 
 
 
</div>

Arrow Electronics

<div>
 
 Position
 
 
 
 Technical Support Manager- VMware by Broadcom
 
 
 
 Job Description
 
 
 
 We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
 
 
 At
 
 Arrow ECS
 
 we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs.
 
 
 Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration.
 
 
 
 What You Will Be Doing at Arrow?
 
 
 
 The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals, ensuring the team provides timely, best-in-class technical assistance to customers. This role involves overseeing day-to-day operations, ensuring service-level agreements (SLAs) are met, and providing coaching and guidance to team members. You have a true passion for teamwork, possess superb communication &amp; organizational skills, and are comfortable with speaking to customers daily. Technical Support Managers lead and/or participate in several ongoing programs, projects &amp; initiatives.
 
 
 The ideal candidate has strong technical knowledge, excellent leadership skills, and a passion for solving customer problems.
 
 
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead a team of skilled Technical Support Engineers, including interviewing &amp; hiring, coordinating skills development &amp; training, and optimizing individual &amp; team performance.
 </li>
 <li>
 Supervise, mentor, and coach the technical support team to improve performance and maintain a high level of customer service.
 </li>
 <li>
 Conduct regular performance evaluations, and one-on-one meetings, and provide constructive feedback.
 </li>
 <li>
 Manage team schedules, including shifts and coverage for peak times and holidays.
 </li>
 <li>
 Monitor and manage day-to-day support operations to ensure customer issues are resolved in a timely and efficient manner.
 </li>
 <li>
 Ensure the team meets or exceeds key performance indicators (KPIs) such as response times, resolution times, and customer satisfaction scores.
 </li>
 <li>
 Handle escalated customer issues that require managerial attention.
 </li>
 <li>
 Identify training needs and arrange appropriate training and development programs for team members.
 </li>
 <li>
 Keep the team updated with the latest technology, tools, and processes to enhance support quality.
 </li>
 <li>
 Prepare regular reports on team performance, customer feedback, and key operational metrics.
 </li>
 <li>
 Ensure customer issues are resolved with empathy and professionalism.
 </li>
 <li>
 Regularly review customer feedback to identify areas for service improvement.
 </li>
 <li>
 Help the team to resolve escalated support incidents from our customers and partners. A percentage of calls will be of a complex technical nature.
 
 
 </li>
 </ul>
 
 Who Are We Looking For?
 
 
 
 In this role, you will have the opportunity to acquire lots of new skills, so you must be
 
 keen to learn and embrace new technologies
 
 and commit to rapid skills development.
 
 
 
 Therefore, What Is Essential For Us
 
 
 
 <ul>
 <li>
 Excellent English language skills both written and verbal.
 </li>
 <li>
 Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
 </li>
 <li>
 5+ years of experience in technical support, with at least 2-3 years in as senior support engineer or team leader role.
 </li>
 <li>
 Proven ability to manage, mentor, and motivate a team, with excellent decision-making and problem-solving abilities.
 </li>
 <li>
 Ability to build a culture of collaboration, accountability, and continuous learning.
 </li>
 <li>
 Ability to drive team engagement and foster a positive work environment.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences.
 </li>
 <li>
 Emotional intelligence &amp; conflict resolution skills to manage escalations professionally with customer-first mindset.
 </li>
 <li>
 Experience in identifying and implementing process optimizations to enhance support efficiency.
 </li>
 <li>
 Experience with virtualization, networking, and troubleshooting.
 </li>
 <li>
 The ability to acquire skills and develop quickly is essential.
 </li>
 <li>
 Willingness to work outside of normal business hours.
 </li>
 <li>
 Previous experience in fast-paced technical support departments.
 </li>
 <li>
 Foreign language skills (German, French, or Spanish) would be a plus but not essential.
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-New Cairo, Egypt (Uvenues)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Engineering and Technology
</div>

Technical Support Manager- VMware by Broadcom

Eaton

<div>Join our Commercial Leadership Graduate Program &ndash; Begin as a Business Analyst for Customer Support Order Management in Cairo, Egypt!
Eaton, a global energy management leader with $27.4 billion in revenue in 2025, is dedicated to making energy safer, more efficient, and sustainable. With 92,000 employees serving customers in over 180 countries, we are committed to improving quality of life and protecting the environment.
Eaton&rsquo;s Commercial Early Talent Leadership Development Program offers a unique opportunity to kick-start your international career. You'll receive leadership training, personal coaching, and network with senior leaders. Through rotational assignments across various locations and business areas, you will develop a broad skill set and prepare for future leadership roles.
Ready to make a real impact and advance your career?
<div><div><div><h2 class="jobSectionHeader">What you&rsquo;ll do:
</h2></div><div><ul><li>Duration: Three years
</li><li>Rotations: Three unique twelve month assignments designed to build broad exposure to a variety of commercially oriented roles across several of our key growth areas
</li><li>Potential Assignments: quotation engineering, technical support, field sales, field marketing, application engineering, segment sales &mdash; depending on country placement.
</li><li>International Exposure: there will be an opportunity to work in at least 2 countries in the 3 year timeframe.
</li><li>Program Start: The program begins with a Technical Sales Engineer in Cairo, Egypt location, a strategic location within Eaton&rsquo;s commercial growth strategy in EMEA. In this role, you will be involved in the technical sales of our selected product portfolio working with partners and direct customers to achieve our commercial growth aspirations
</li><li>The program begins in September 2026.
</li></ul></div></div><div><div><h2 class="jobSectionHeader">Qualifications:
</h2></div><div><ul><li>Must currently possess or will have obtained a bachelor's degree in Business (economics, supply chain management, international management) or engineering (electrical, engineering technology, engineering management, applied engineering), Finance or a similar space by August 2026. A master's degree in these fields is also preferred.
</li><li>Work or internship experience is a plus (up to max 3 years of experience)
</li><li>Effective communication
</li><li>Proactivity and curiosity
</li><li>Ability to learn fast and take challenging tasks
</li><li>Desire to build a leadership career in a multinational company
</li><li>Flexibility to relocate within the region during the program
</li></ul></div></div><div><div><h2 class="jobSectionHeader">What we offer:
</h2></div><div><ul><li>Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry.
</li><li>Work in a company with commitment to Inclusion &amp; Diversity and Sustainability.
</li><li>Comprehensive support throughout the relocation process, both during and after the program, tailored to your rotation.
</li><li>Exclusive learning curriculum designed to bolster your leadership skills. During the program, you will attend 20 training sessions focused on developing key skills, such as critical thinking, emotional intelligence, career management and self-presentation.
</li><li>Annual Early Talent Conference and other events to expand your network within Eaton by connecting with senior leaders and fellow participants on key topics &ndash; from sustainability and diversity to team management
</li><li>and business development.
</li><li>Strong, agile, and diverse team locally and globally.
</li><li>Hybrid worktime model for balancing your work and life.
</li></ul>EMEACOMLDP2026
</div></div></div>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates&rsquo; privacy rights and data security will be protected in accordance with applicable laws. 
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</div>

Commercial Leadership Development Program - Sales Engineer

<div>Line of Service
Internal Firm Services
Industry/Sector
Technology
Specialism
IFS - Information Technology (IT)
Management Level
Associate
Job Description &amp; Summary
Job Responsibilities:
<ul><li>Install and configure laptops to support the onboarding process of the new employees.
</li><li>Handle the on-boarding process in terms of delivering IT equipment, collecting relevant documentation, and giving IT induction when required.
</li><li>Provide IT support for all related issues in domains of hardware (laptops, Printers, smartphones (iPhone\Android) and software (Windows 10, Google Suite and in-house applications).
</li><li>Provide remote or on-site IT support for ETIC staff;
</li><li>Perform IT assets management activities in terms of registration, assignment, and recycling of IT assets over the relevant systems.
</li><li>Provide on site support for meeting rooms and video conferences.
</li><li>Work with firmwide IT teams to manage local IT operations to ensure the IT systems are operating reliably, and IT requests are being handled through the right channels;
</li><li>Work with firmwide IT teams to assess technical and operational requirements of business solutions, and implement / test system solutions;
</li><li>Responsible for the efficient and effective delivery of quality IT service to ETIC staff;
</li></ul>What we are looking for:
<ul><li>1-2 years of experience in IT Support role;
</li><li>A self-motivated fast learner, who can demonstrate initiative and adaptability to a dynamic environment;
</li><li>Ability to work in a team environment with a professional and enthusiastic attitude;
</li><li>Android, IOS apps experience, Networking/Computer Science background;
</li><li>CCNA \ MCSA knowledge is preferable;
</li><li>ITIL Foundation Certification is a plus;
</li><li>Good oral and written communication and interpersonal skills;
</li><li>Proficiency in English;
</li></ul>Additional application instructions
<ul><li>Work style: On-Site
</li><li>Location: New Cairo - CFC
</li></ul>Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Emotional Regulation, Empathy, Enterprise Architecture (EA), Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Object-Oriented Programming (OOP), Optimism, Scripting Languages, Security Protocol Analysis {+ 6 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
Yes
Government Clearance Required?
No
Job Posting End Date
September 1, 2026</div>

ETIC, IT Support Engineer

CSI Global

<div>
 
 Job Title:
 
 Junior Civil Engineer
 
 
 
 Reports To:
 
 Senior Civil Engineer / Engineering Manager
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 About CSI Global
 
 
 
 CSI Global is a multi-disciplinary engineering and contracting group delivering advanced
 
 electromechanical, building MEP systems, testing and commissioning, contracting, construction and project management solutions
 
 across the GCC, MENA and beyond. Through our group companies, we serve the power, utilities, and infrastructure sectors with full lifecycle capabilities&mdash;from tendering and design review to execution, commissioning, and handover. We combine engineering precision with commercial excellence to power progress across complex projects in the region.
 
 
 
 Position Overview
 
 
 
 The
 
 Junior Civil Engineer
 
 provides technical support to the civil engineering team in reviewing EPC contractor civil submittals, performing engineering calculations, and assisting in the preparation of review documents and reports for the solar PV and BESS program.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist in the review of EPC contractor civil drawings, foundation designs, and earthworks submittals.
 </li>
 <li>
 Perform basic civil and structural calculations under the supervision of the Senior Civil Engineer.
 </li>
 <li>
 Prepare review comment sheets and technical transmittals for civil engineering submittals.
 </li>
 <li>
 Maintain the civil engineering submittal register in coordination with the Document Controller.
 </li>
 <li>
 Support the Senior Civil Engineer in drafting technical reports and design review outputs.
 </li>
 <li>
 Research applicable civil codes, standards, and specifications for project requirements.
 </li>
 <li>
 Assist in preparing responses to onsite RFIs related to civil engineering matters.
 </li>
 <li>
 Participate in internal civil engineering coordination meetings and record action items.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Civil Engineering.
 </li>
 <li>
 2 to 5 years of civil engineering experience.
 </li>
 <li>
 Basic proficiency in AutoCAD and Civil 3D.
 </li>
 <li>
 Knowledge of structural and geotechnical engineering fundamentals.
 </li>
 <li>
 Good analytical skills and attention to detail.
 </li>
 <li>
 Good English written and verbal communication.
 </li>
 </ul>
</div>

Junior Civil Engineer

AlKhdirh

Hiring: Pre-Sales &amp; Network Engineer &ndash; Cairo, EgyptWe are looking for an experienced Pre-Sales &amp; Network Engineer to join our growing team in Cairo, Egypt. The ideal candidate will combine strong technical expertise with customer-facing and solution-design capabilities.Key Responsibilities<ul><li>Support the sales team throughout the sales cycle from a technical perspective.</li><li>Gather and analyze customer requirements and design suitable solutions.</li><li>Prepare technical proposals, solution designs, and project documentation.</li><li>Develop:</li><li>HLD (High Level Design)</li><li>LLD (Low Level Design)</li><li>Scope of Work</li><li>As-Built Documentation</li><li>Respond to RFQs, RFIs, and technical inquiries.</li><li>Deliver technical presentations and product demonstrations.</li><li>Conduct site surveys and customer meetings when required.</li><li>Provide technical training and post-sales support.</li><li>Assist implementation teams with configuration changes and troubleshooting.</li><li>Troubleshoot LAN and WAN connectivity issues.</li><li>Build and maintain long-term customer relationships.</li><li>Identify new business opportunities, vendors, suppliers, and technology partners.</li></ul>Requirements<ul><li>Bachelor's degree in Telecommunications Engineering,Computer , Information Technology, or related field.</li><li>Minimum 5 years of experience in Pre-Sales, Network Engineering, or a similar role.</li><li>CCNA certification is required.</li><li>CCIE certification is highly preferred.</li><li>Strong hands-on experience with:</li><li>Cisco</li><li>HPE</li><li>Aruba</li><li>Strong knowledge of Routing &amp; Switching technologies.</li><li>Good understanding of:</li><li>Structured Cabling Systems</li><li>Passive Infrastructure</li><li>Physical Security Systems</li><li>CCTV</li><li>Access Control</li><li>IT Infrastructure Solutions</li><li>Experience using Microsoft Visio for network and solution design.</li><li>Excellent presentation, communication, and documentation skills.</li><li>Fluent in both Arabic and English.</li><li>Willingness to travel for site surveys and customer meetings when required.</li></ul>Preferred Skills<ul><li>Enterprise Network Design.</li><li>Network Security Fundamentals.</li><li>Wireless Networking Solutions.</li><li>Vendor Management and Technical Proposal Writing.</li></ul>If you are passionate about networking technologies and customer engagement, we would love to hear from you.Please send your CV with the subject: Pre-Sales &amp; Network Engineer &ndash; CairoWork Location: In person

Pre-Sales Network Engineer

Explore 484+ Technical support engineer in Egypt this June. Find roles across top companies and apply now to boost your career.

484 technical support engineer jobs In Egypt

Technical Support Engineer

Technical Support Engineer

Technical Support Manager- VMware by Broadcom

Commercial Leadership Development Program - Sales Engineer

ETIC, IT Support Engineer

Junior Civil Engineer

Pre-Sales Network Engineer