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enterprise account executive

Creatio

<div>
 Creatio is a global vendor of an AI-native platform to automate workflows and CRM with no-code and a maximum degree of freedom. Our platform combines an AI-first architecture, composable no-code tools, and enterprise-grade governance to help organizations build and scale faster.
 <br/>
 <br/>
 We&rsquo;re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
 <br/>
 <br/>
 In 2025, Creatio was named to Inc.&rsquo;s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
 <br/>
 <br/>
 For the role of
 <strong>
  Enterprise Account Executive (KSA)
 </strong>
 , we are seeking an experienced field sales professional to help us scale the number of Enterprises that use the Creatio platform. Candidates must have experience building and developing a territory to high performance within an innovative SaaS technology provider. Successful candidates will help to build a portfolio of business within the top target enterprises in their territory. Successful candidates will need to drive their own activity and build a funnel while being supported by the broader Creatio organization of diverse and executive, product, and technical teams.
 <br/>
 <br/>
 The role is based in
 <strong>
  Riyadh (KSA)
 </strong>
 and will report to the Regional Sales Director MEA (based in Dubai).
 <br/>
 <br/>
 Our targets are ambitious, and we are seeking engaging, collaborative, successful Enterprise Account Executives who have the skills, experience, and track record to make an immediate impact. We&rsquo;re fast-paced, innovative, and collaborative. We pursue excellence in everything and have a lot of fun along the way.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver against revenue targets and all key performance metrics.
  </li>
  <li>
   Generate new business opportunities on an assigned territory, manage pipeline, opportunities, forecasting, and other items related to a normal outside sales function.
  </li>
  <li>
   Manage the end-to-end enterprise sales process and resource to create and execute winning solution sales strategies.
  </li>
  <li>
   Establish relationships with VP/C-level buyers (Business and IT).
  </li>
  <li>
   Develop and orchestrate sales presentations and product demonstrations.
  </li>
  <li>
   Focus on new logo acquisition and manage relationships with the existing accounts to identify opportunities for cross and up-sales.
  </li>
  <li>
   Ability to work with all customer functions including executive-level personnel, various customer stakeholders, architecture, operations, design, vendor management, innovation, sourcing, and customer procurement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 5 years of experience working within enterprise SaaS platform sales to large enterprises
  </li>
  <li>
   Proven track record of meeting quarterly and annual targets
  </li>
  <li>
   Deep understanding of executive-level Enterprise and/or Global Account sales and methodologies
  </li>
  <li>
   Superb written and verbal communications and organizational skills
  </li>
  <li>
   4-year degree required, with technical curiosity and desire to learn
  </li>
  <li>
   Experience with CRM/BPM software space is strongly preferred
  </li>
  <li>
   Fluency in English and native Arabic
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Should Expect From Us
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The award-winning product (a Leader in Gartner Quadrants) to be proud of.
  </li>
  <li>
   Focus on making our clients successful (NPS score &ndash; 42%).
  </li>
  <li>
   Dedicated leadership with open doors.
  </li>
  <li>
   Steady stream of inbound leads (though we expect you to generate your own leads as well).
  </li>
  <li>
   Collaborative environment where everybody is happy to help.
  </li>
  <li>
   A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide.
  </li>
  <li>
   Culture of genuine care, ownership, dedication, and high standards (learn more here).
  </li>
  <li>
   A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties.
  </li>
  <li>
   Creatio offers all team members competitive pay.
  </li>
  <li>
   Paid leave options for life-qualifying events, sicknesses, etc.
  </li>
 </ul>
</div>


Enterprise Account Executive

Dynatrace

<div><div><div><div><h2 class="jobSectionHeader"><b>Your role at Dynatrace
</b></h2><p>Dynatrace is growing in the Middle East and we are looking for an individual with previous experience selling in Saudi Arabia, to help us develop the region. It&rsquo;s all about a &ldquo;land and expand&rdquo; approach amongst enterprise-grade organisations. As part of your responsibilities, you&rsquo;ll oversee 3 to 5 existing customer accounts. Your focus will be on nurturing these relationships and expanding partnerships.
</p><p>Additionally, you&rsquo;ll engage with 8 to 10 potential customers, introducing them to our offerings. After successfully converting prospects, you&rsquo;ll have the chance to maintain those accounts and explore opportunities for upselling and cross selling our solutions. Additionally, you&rsquo;ll benefit from mentorship provided by our award-winning leadership team. Collaborating closely with our high-performing sales professionals, SDRs, and partners, you&rsquo;ll be on the path toward achieving ultimate success.
</p><ul><li>Execute on territory plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts.
</li><li>Collaborative pre-defined SE support based on region. 3-5 customers, 8-10 prospects, with 12-15 total accounts.
</li><li>Drive new logo customers, focusing on landing and expanding Dynatrace usage.
</li><li>Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
</li><li>Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events and account specific initiatives.
</li><li>Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
</li><li>Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
</li><li>Ensure your customers&rsquo; implementations are wildly successful.
</li></ul><h2 class="jobSectionHeader"><b>What will help you succeed
</b></h2><p><b>Key Requirements:
</b></p><ul><li>5+ years of experience within enterprise SaaS sales
</li><li>Experience selling to clients in KSA region
</li><li>Fluent in English and Arabic
</li></ul><p></p><p><b>Preferred Requirements:
</b></p><ul><li>Show a successful track record in enterprise software sales across many business functions within the executive level of a customer.
</li><li>Experience managing sales cycles within complex organizations, while compressing decision cycles.
</li><li>Outstanding organisation, collaboration and communication skills (written and oral, negotiation and presentations skills).
</li><li>Confidence in building a diverse territory plan and have familiarity in leveraging a sales ecosystem.
</li><li>Proven experience in acquiring new business.
</li><li>You thrive in high-velocity situations and can think/act with a sense of urgency.
</li><li>Motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
</li><li>You know how to build and execute business plans and sales plays.
</li><li>A diverse set of sales skills, with experience and familiarity with MEDDPIC.
</li><li>Familiarity with the observability and modern application market.
</li></ul><h2 class="jobSectionHeader"><b>Why you will love being a Dynatracer
</b></h2><ul><li>Dynatrace is a leader in unified observability and security.
</li><li>We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
</li><li>Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
</li><li>The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
</li><li>Over 50% of the Fortune 100 companies are current customers of Dynatrace.
</li></ul><h2 class="jobSectionHeader"><b>Compensation and Rewards
</b></h2></div></div></div><div></div><div><div><div><p><b>Note to Recruiters and Agencies </b>: Thank you for your interest in Dynatrace. Please note that <b>we do not accept unsolicited agency resumes </b>&mdash;do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.
</p></div></div></div><div><div><h2 class="jobSectionHeader"><b>Benefits and work-life perks
</b></h2><div><p>We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you&rsquo;ll get other benefits and work-life perks designed to make your ride with us even more rewarding.
</p></div></div><div><div><div><div><div><h4 class="jobSectionHeader"><b>Mental health support
</b></h4></div><div><p>Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.
</p></div></div><div><div><h4 class="jobSectionHeader"><b>Wellness Days
</b></h4></div><div><p>Four company-designated extra paid days off for you to recharge batteries.
</p></div></div><div><div><h4 class="jobSectionHeader"><b>Flexibility
</b></h4></div><div><p>Our hybrid working model and flexible working hours offer you the flexibility you need.
</p></div></div><div><div><h4 class="jobSectionHeader"><b>Employee Stock Purchase Plan
</b></h4></div><div><p>Purchase company stock ( NYSE:DT ) at a discounted price and become a shareholder.
</p></div></div><div><div><h4 class="jobSectionHeader"><b>Learn &amp; develop
</b></h4></div><div><p>Company-wide learning perks, designated team's learning days, and more.
</p></div></div><div><div><h4 class="jobSectionHeader"><b>Volunteering day
</b></h4></div><div><p>A day of paid volunteer time to support a community or cause you care about.
</p></div></div><div><div><h4 class="jobSectionHeader"><b>Regular team events
</b></h4></div><div><p>We host Global Culture Parties, Family &amp; Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!
</p></div></div><div><div><h4 class="jobSectionHeader"><b>International vibe
</b></h4></div><div><p>Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.
</p></div></div></div></div></div><div><div><p>Rewards vary depending on your employment type. Some benefits and perks also differ by location &mdash; explore your city to see what&rsquo;s available there.
</p></div></div></div><div><div><h2 class="jobSectionHeader"><b>About Dynatrace
</b></h2><div><p>Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.
</p><p>Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.</p></div></div></div></div><div></div>

Dell Technologies

<p></p><div><p>From developing brand new accounts to driving expansion across existing accounts, our Direct Sales team transforms opportunity into action every day. Whether focusing on a geographical area, product line, industry, channel or market segment, their goal is the same: to develop relationships with the end-users of the organization and generate meaningful sales. They are the direct line between our ground-breaking portfolio of product solutions and the desks of satisfied customers.</p><p>
Join us to do the best work of your career and make a profound social impact as a <b>Account Executive - Education</b> on our <b>Direct Sales</b> Team in <b>Riyadh, Saudi Arabia.</b></p><div><b><br>
What you&rsquo;ll achieve</b><br>
As an Account Executive, you will be responsible for building strong customer relationships in the field and ensuring an outstanding customer experience with existing and potential customers.<br>
<br>
<b>You will:</b><br>
<ul><li>Develop an understanding of customers&rsquo; business and solution requirements</li><li>Gain share of spend across Dell Technologies portfolio of technology solutions: server, storage, networking, software, security and led services</li><li>Run territory and or accounts, including account planning, sales forecasting, engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations</li><li>Regularly engage with decision makers at client facilities in performing primary duties</li><li>Provide sales leadership and experience on large, sophisticated opportunities</li></ul><br>
<b>
Take the first step towards your dream career</b><br>
Every Dell Technologies team member brings something unique to the table. Here&rsquo;s what we are looking for with this role:<br>
<br>
<b>Essential Requirements</b><br>
<ul><li>8 to 12 years of experience selling technology solutions</li><li>Extraordinary customer management and strategic selling skills</li><li>Aptitude for understanding how technology products and solutions tackle business problems</li><li>Strong communication, collaboration and executive presentation skills, and the ability to provide insight and thought leadership to senior management</li></ul><br>
<b>
Desirable Requirements</b><br>
<ul><li>Bachelor&rsquo;s degree (BS/BA)</li></ul><br>
<b>
Who we are</b></div><p>
We believe that each of us has the power to make an impact. That&rsquo;s why we put our team members at the center of everything we do. If you&rsquo;re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we&rsquo;re looking for you.<br>
<br>
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.<br>
<br>
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.</p><b>
Job ID:</b>R283619</div>

Account Executive - Education

Salesforce

<div><p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
</i></p><p></p><p>Job Category
</p>Sales
<p></p><p>Job Details
</p><p></p><p><b>About Salesforce
</b></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
</p><p></p><p>Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses using the latest technologies such as Artificial Intelligence, across Sales, Service, Marketing, Commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.Salesforce has been very proud to have been associated with the Middle East region for the last 15 years.
</p><p></p><p>Salesforce is expanding its footprint in the Kingdom of Saudi Arabia ! We are looking for a number of New Markets Account Executive to join our rapidly growing Sales team!
</p><p></p><p>The position that has become available is for an <b>Account Executive </b>in our <b>Core Business Unit </b>, helping our most strategic customers grow and excel with a Customer Experience that is unmatched in the industry.
</p><p></p><p>This position will act as the lead Account Executive for the set of Accounts or Prospects in Saudi Arabia, working with a virtual team of Cloud Specialists, Solution Experts and Supporting colleagues, helping to set the vision and strategy to grow the revenue associated with the set of accounts on an annual basis.
</p><p></p><p>In addition, with technology ever changing, the ability to show considerable experience in being a thought leader in the field of Artificial Intelligence would be advantageous, as Salesforce takes first mover advantage in this highly competitive market place in the Middle East.
</p><p></p><p>This is an exciting time to be part of the Salesforce ecosystem, with its five core values: Trust, Customer Success, Innovation, Equality and Sustainability,
</p><p></p><p>Salesforce aims to be a force for good too. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE &quot;100 Best Companies to Work For&reg;&quot; 2024 &mdash; 16 years in a row.
</p><p>We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
</p><p></p><p>About Role
</p><p>To work in our General Business Sales team focussed on Salesforce&rsquo;s existing and prospective clients in Saudi Arabia.<br>
</p><p><br>
As Salesforce continues to accelerate its presence in region, this position will involve managing both existing customers and building new relationships with prospective clients<br>
</p><p><br>
This position sits in the Core Sales team at Salesforce therefore, the ideal candidate would have proven credibility at managing large, virtual teams in support of the Vision and Strategy that they would create for their accounts.
</p><p></p><ul><li><p>The successful candidate will act and lead as an experienced AE in this regional Business Unit.
</p></li><li><p>Increase revenue spend across a set of new and existing customers while building the Salesforce presence in the local market.
</p></li><li><p>The role would be known as a Core Role as the selected candidate would own the Vision, Strategy and Stakeholder Management in each account, primarily responsible for Salesforce Core AI products, such as Sales CRM but also working with Sales Account Executives responsible for other Salesforce Cloud Solutions to ultimately drive towards one growth target.Preferred Qualifications
</p></li><li><p>University Graduate Calibre
</p></li><li><p>At least 6 years of successful, referenceable Sales Experience, preferably in Software Sales
</p></li><li><p>Knowledge and contacts within the Saudi Arabian market would be a competitive advantage
</p></li><li><p>Fluent in Arabic
</p></li></ul><p></p><p>This is a mix of a New Business and an Existing Business Role rather than one of solely managing existing accounts. The preferred candidate will have a proven track record in creating sales through excellent business development skills, territory planning, pipeline generation and the closing of significant Cloud software opportunities.
</p><p></p><p><b>Key Responsibilities
</b></p><ul><li><p>Drive sales in assigned territory for new market
</p></li><li><p>Introduce Salesforce offerings to new customers within assigned territory
</p></li><li><p>Communicate Salesforce value proposition to close sales
</p></li><li><p>May be responsible for additional responsibilities due to resource constraints
</p></li></ul><p></p><p>Unleash Your Potential
</p><p>When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and <i>be your best </i>, and our AI agents accelerate your impact so you can <i>do your best </i>. Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
</p><p></p><p>Accommodations
</p><p>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
</p><p></p><p>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
</p><p></p><p>Posting Statement
</p><p>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</p></div><p></p>

New Markets Account Executive-KSA

Sirion

<div>
 <p>
  <strong>
   Who We Are:
  </strong>
 </p>
 <p>
  Sirion is the world&rsquo;s leading AI-native CLM platform, pioneering the application of generative AI to help enterprises transform the way they store, create, and manage contracts. The platform&rsquo;s extraction, conversational search, and AI-enhanced negotiation capabilities have revolutionized contracting across enterprise teams &ndash; from legal and procurement to sales and finance. The world&rsquo;s most valuable brands trust Sirion to manage 7M+ contracts worth nearly $800B and relationships with 1M+ suppliers and customers in 100+ languages. Leading analysts such as Gartner, IDC, and Spend Matters have consistently recognized Sirion as a leader in CLM for its focus on category-leading innovation
  <strong>
   .
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Title:
  </strong>
  Sales Director &ndash; Enterprise
 </p>
 <p>
  <strong>
   Team:
  </strong>
  Sales
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Remote
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  As an Enterprise Sales Director, you will be focused on customer acquisition and New Logos within your assigned territory of named accounts. You should have a proven track record of exceeding quota in SaaS/Cloud application sales in procurement or contract management or revenue management domains and be a motivated and tenacious self-starter who is comfortable selling to senior-level executives in Procurement, Finance, and IT.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do:
  </strong>
 </p>
 <ul>
  <li>
   Develop and execute a strategic territory plan to deliver maximum revenue potential.
  </li>
  <li>
   Evangelize the Sirion vision within key Fortune 1000 accounts in the territory and develop high-value business opportunities.
  </li>
  <li>
   Sell business application solutions to prospective and new Fortune 1000 customers.
  </li>
  <li>
   Working in close collaboration with solution consulting, management, and ecosystem business partners, sell Sirion value propositions to senior level executives.
  </li>
  <li>
   Prospect, forecast, resource allocation, and planning of new business deals.
  </li>
  <li>
   Forecast sales activity and revenue achievement in CRM tool, while creating and maintaining satisfied customers.
  </li>
  <li>
   Achieve quarterly sales objectives and forecast sales activity accurately
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Need:
  </strong>
 </p>
 <ul>
  <li>
   Years of Experience required: 8-13 years.
  </li>
  <li>
   Sales Professionals with experience in SAAS and AI
  </li>
  <li>
   5 to 10 years of experience in software solution sales.
  </li>
  <li>
   Contract Management or Procurement or Supply Chain domain knowledge &ndash; must be able to have credible business conversations with procurement, legal and finance executives.
  </li>
  <li>
   Demonstrable track record of consistent over achievement of quotas and revenue goals
  </li>
  <li>
   Experience in managing complex sales-cycles and demonstrated ownership of territory and account management.
  </li>
  <li>
   Outstanding communication (written and oral), negotiation, presentation and solution selling skills to manage complex organizations.
  </li>
  <li>
   Demonstrated ability to work in an environment where growth and change is the only constant.
  </li>
  <li>
   Proficiency in Microsoft Word, PowerPoint, Excel
  </li>
  <li>
   Arabic Speaking is mandatory
  </li>
  <li>
   A bachelor&rsquo;s degree from a reputable institution
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Commitment to Diversity and Inclusion:
  </strong>
 </p>
 <p>
  We are an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, gender, religion, national origin, ancestry, age, disability, medical condition, genetic information, military or veteran status, marital status, pregnancy, gender identity, sexual orientation, or any other protected characteristic. We provide reasonable accommodations for disabled employees and applicants as required by law. These principles apply to all aspects of employment, including recruitment, training, promotions, compensation, benefits, transfers, and social programs.
 </p>
</div>


Enterprise Sales Director

Tap Payments

<div><p><b>About Tap</b></p><p>
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.</p><p><b>
The Business team</b></p><p>
Like getting paid to drink coffee, think big, and hang out with exciting businesses? Or maybe you want to work alongside some great people who are helping businesses of all sizes navigate through the MENA payments labyrinth &ndash; and, most importantly, get the results they need. Then you might want to consider joining our over-caffeinated business team, who are the heartbeat of Tap Payments.</p><p><b><br>
As a Tapster you will:</b></p><ul><li><p>
Develop and implement account management strategies that focus on enhancing merchant experience, improving retention, and increasing Gross Transaction Value (GTV).</p></li><li><p>
Ensure consistent delivery of high-quality client support and solutions.</p></li><li><p>
Serve as the escalation point for key enterprise accounts, ensuring rapid resolution of complex issues while maintaining strong client relationships.</p></li><li><p>
Conduct executive-level engagements with enterprise clients, promoting collaboration and long-term partnerships.</p></li><li><p>
Oversee the implementation of SLAs and retention strategies for strategic accounts.</p></li><li><p>
Collaborate with cross-functional teams, including technical, product, and operations teams, to resolve escalated issues and implement process improvements.</p></li><li><p>
Drive the adoption of tools, processes, and reporting mechanisms that enhance team efficiency and client satisfaction.</p></li><li><p>
Ensure internal alignment to optimize payment cycles and implement scalable solutions.</p></li><li><p>
Analyze account performance and provide strategic insights to enterprise clients to drive GTV growth.</p></li><li><p>
Lead initiatives to identify and capitalize on upselling or cross-selling opportunities with existing merchants.</p></li><li><p>
Oversee reporting processes, providing data-driven recommendations to both clients and internal teams.</p></li><li><p>
Identify opportunities for process improvement within the account management function.</p></li><li><p>
Share insights with leadership to influence product development, features, or services based on client feedback.</p></li><li><p>
Ensure ongoing excellence in enterprise account management.</p></li></ul><p><br>
<br>
<b>What you will bring to the party:</b></p><ul><li><p>
4+ years of experience in account management or client relationship roles within Financial Services, Fintech, or a High-Growth Startup.</p></li><li><p>
Proven success in managing large-scale, strategic enterprise accounts.</p></li><li><p>
Experience in developing and executing retention, upselling, and performance optimization strategies.</p></li><li><p>
Strong client-facing and executive-level communication skills, with the ability to establish credibility and trust.</p></li><li><p>
Proficiency in analyzing data and providing actionable insights to improve client performance.</p></li><li><p>
Proven ability to inspire and drive a high-performing account management team.</p></li><li><p>
Familiarity with payment processing systems, reporting tools, and CRMs.</p></li><li><p>
Advanced proficiency in Excel/Google Sheets for data analysis and reporting.</p></li><li><p>
Strong analytical mindset with the ability to translate data into actionable insights.</p></li><li><p>
Experience with workplace tools like Slack, ticketing systems, and CRMs.</p></li><li><p>
Fluent in English; Arabic is a plus.</p></li></ul><p><b><br>
Are you ready to shape the future of payments in MENA?</b></p></div>

Manager, Business Account Management

Exotel Techcom Pvt Ltd

<div><h2 class="jobSectionHeader"><b>About Us</b></h2>
<p>
Exotel is a leading provider of AI-powered customer engagement and communication solutions for enterprises. We enable businesses to transform how they connect with customers across omnichannel experiences&mdash;voice, messaging, agents, and AI-driven bots.</p>
<p>
With over 20 billion conversations annually and the trust of 7,000+ customers globally, Exotel serves enterprises across BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education.</p>
<p>
As customer expectations rise across the Middle East, enterprises face increasing pressure to drive revenue growth, optimize operational costs, and deliver superior customer experience (CX)&mdash;all while navigating regulatory and scale challenges.</p>
<p>
Exotel partners with organizations as a strategic AI transformation enabler, helping them achieve all three outcomes through secure, scalable, and enterprise-grade communication platforms.</p><h3 class="jobSectionHeader"><b><br>
</b></h3>
<h3 class="jobSectionHeader"><b>Position Overview</b></h3>
<p>
The Account Director &ndash; BFSI will be responsible for driving strategic growth across large and mid-market BFSI enterprises in Saudi Arabia. This role focuses on deep account ownership, consultative selling, and long-term relationship building with CXO and senior stakeholders.</p>
<p>
The ideal candidate brings strong domain understanding of BFSI, experience managing complex enterprise accounts, and the ability to position Exotel&rsquo;s solutions as business-critical platforms aligned to customer priorities such as CX, compliance, scalability, and digital transformation.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities &amp; KRAs</b></h3>
<p>
Industry &amp; Domain Expertise</p>
<ul><li>Develop a strong understanding of the Saudi BFSI ecosystem, including banks, fintechs, insurers, and regulated financial institutions</li></ul>
<ul><li>Stay current on market trends, regulatory considerations, digital CX initiatives, and technology adoption in the region</li></ul>
<ul><li>Understand customer-facing business functions across the lifecycle (acquisition, servicing, collections, retention)</li></ul>
<p>
Solutioning &amp; Consultative Selling</p>
<p> Lead enterprise discovery and problem diagnosis for large BFSI accounts  Translate business challenges into AI-powered communication and CX solutions</p>
<ul><li>Demonstrate strong understanding of SaaS platforms, customer technology stacks, integrations, and managed services</li></ul>
<ul><li>Clearly articulate Exotel&rsquo;s value proposition to both business and technology stakeholders</li></ul>
<p>
Account Management &amp; Growth</p>
<ul><li>Own and grow strategic BFSI accounts, from opportunity identification to closure and expansion</li></ul>
<ul><li>Map customer organizations across CXOs, business leaders, IT, operations, and compliance teams</li></ul>
<ul><li>Partner closely with Customer Success teams to drive adoption, value realization, renewals, and upsell</li></ul>
<ul><li>Navigate enterprise decision-making, procurement cycles, and evaluation frameworks</li></ul>
<p>
Business &amp; Commercial Ownership</p>
<ul><li>Manage revenue, pipeline, and bookings in line with defined annual targets</li></ul>
<ul><li>Structure complex, high-value enterprise deals, including commercials, contracts, and negotiations</li></ul>
<ul><li>Apply value-based selling approaches, balancing short-term revenue with long-term account potential</li></ul>
<ul><li>Use data-driven insights alongside judgment to manage ambiguity and complexity</li></ul>
<p>
Stakeholder Management</p>
<p> Build strong relationships with CXOs and senior leaders across BFSI enterprises  Represent Exotel as a trusted, long-term technology partner</p>
<ul><li>Collaborate effectively with internal teams across Sales Engineering, Product, Legal, Finance, and Customer Success</li></ul>
<p>
Key Performance Indicators (KPIs)</p>
<p>
Industry Engagement</p>
<ul><li>Depth and quality of BFSI industry insights demonstrated</li></ul>
<ul><li>Successful CXO and senior stakeholder engagements</li></ul>
<p>
Solution Effectiveness</p>
<p> Alignment of Exotel solutions with customer business and technology needs  Successful solution deployments and expansions within BFSI accounts</p>
<p>
Account &amp; Revenue Growth</p>
<ul><li>Number and value of qualified opportunities</li></ul>
<ul><li>Revenue growth from new and existing accounts</li></ul>
<p>
Stakeholder Satisfaction</p>
<ul><li>Customer satisfaction and relationship strength</li></ul>
<ul><li>Internal stakeholder feedback on collaboration and execution</li></ul>
<p>
Business Outcomes</p>
<ul><li>Achievement of annual revenue and gross margin targets</li></ul>
<ul><li>Progress on leading indicators and cross-functional KPIs</li></ul>
<p>
Qualifications &amp; Skills</p>
<ul><li>Bachelor&rsquo;s degree in Engineering; MBA or Master&rsquo;s degree preferred</li></ul>
<ul><li>Proven experience in enterprise account management or business development within SaaS / technology</li></ul>
<ul><li>Strong analytical, problem-solving, and strategic thinking skills</li></ul>
<ul><li>Excellent communication, presentation, and negotiation abilities</li></ul>
<ul><li>Comfortable operating in high-stakes, CXO-led environments</li></ul>
<p> Experience working with CRM tools and data-driven sales processes  High resilience, ownership mindset, and execution focus.</p><br>
<p></p>
<p><b>
What We Are Looking For</b></p>
<ul><li>Large Account Expertise: Proven ability to navigate complex enterprise organizations and decision-making structures</li></ul>
<ul><li>Domain Depth: Strong BFSI understanding&mdash;business KPIs, CX priorities, regulatory environment, and tech ecosystem</li></ul>
<ul><li>Background: Experience with large enterprises or MNCs; comfortable operating in fast-growing, agile environments</li></ul>
<ul><li>Technology Acumen:</li></ul>
<ul><li>Ability to link technology to business outcomes</li></ul>
<ul><li>Understand customer deployments and integrations</li></ul>
<ul><li>Confidently articulate Exotel&rsquo;s value to technical stakeholders</li></ul>
<ul><li>Lead or support product demos when required</li></ul>
<ul><li>Commercial Strength: Experience structuring large, complex enterprise deals</li></ul>
<ul><li>Executive Presence: Gravitas, maturity, and adaptability to different senior stakeholder personas</li></ul></div>

Account Director - KSA

Explore 166+ Enterprise account executive in Riyadh Saudi Arabia this April. Find roles across top companies and apply now to boost your career.

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