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enterprise customer success manager

Orion Innovation

<p>Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.</p><p>Job Description: Technical Delivery Manager</p><p><b>Location:</b> London, UK<br/><b>Work Model: </b>Full-time, onsite at customer location<br/><b>Role Type:</b> Customer-facing delivery leadership role</p><p>Role Summary</p><p>We are looking for a Technical Delivery Manager to lead complex technology delivery for a strategic enterprise customer in London. This role requires a strong combination of hands-on technical understanding, delivery ownership, client management, Agile execution, and cross-functional leadership.</p><p>The ideal candidate will manage end-to-end delivery across cloud, data, application modernization, AI-enabled engineering, and enterprise integration initiatives. The role is fully customer-facing and requires daily onsite collaboration with business, technology, product, architecture, and engineering stakeholders.</p><p>Key Responsibilities</p><p>Delivery Leadership</p><ul><li>Own end-to-end delivery across assigned programs, workstreams, releases, and sprint commitments.</li><li>Drive planning, execution, risk management, dependency tracking, and stakeholder communication.</li><li>Ensure delivery predictability across scope, schedule, quality, budget, and customer expectations.</li><li>Manage delivery governance using Agile methodology, sprint ceremonies, release planning, retrospectives, and operational reporting.</li><li>Maintain clear traceability of requirements, user stories, acceptance criteria, UAT sign-offs, defects, and production readiness.</li></ul><p>Customer &amp; Stakeholder Management</p><ul><li>Act as the primary onsite delivery interface for customer stakeholders.</li><li>Build trusted relationships with business, product, technology, architecture, security, infrastructure, and operations teams.</li><li>Translate business priorities into actionable delivery plans and technical execution roadmaps.</li><li>Proactively communicate risks, blockers, trade-offs, and mitigation plans.</li><li>Support executive-level reporting, steering committee updates, and escalation management.</li><li>Identify growth opportunities and partner with internal team to build solution proposals</li></ul><p>Technical Oversight</p><ul><li>Provide technical leadership across cloud, data, application, integration, and DevOps workstreams.</li><li>Work closely with architects, engineers, QA, DevOps, and data teams to validate technical design and delivery feasibility.</li><li>Ensure alignment with enterprise architecture, security, privacy, data residency, and operational standards.</li><li>Review technical dependencies across applications, data pipelines, APIs, environments, and CI/CD processes.</li><li>Drive production-readiness reviews, performance validation, monitoring, and support handover.</li></ul><p>Engineering &amp; Agile Execution</p><ul><li>Lead sprint planning, backlog grooming, daily standups, sprint reviews, and retrospectives.</li><li>Manage delivery through tools such as JIRA and/or Azure DevOps.</li><li>Ensure stories are well-defined, estimated, prioritized, and linked to business outcomes.</li><li>Track velocity, capacity, defects, risks, dependencies, and release burn-down.</li><li>Promote disciplined engineering practices, including code quality, peer review, automation, testing, and deployment controls.</li></ul><p>Data, Cloud &amp; DevOps Delivery</p><ul><li>Manage delivery across modern data platforms and cloud-native environments.</li><li>Coordinate data engineering, transformation, ingestion, analytics, and reporting workstreams.</li><li>Oversee CI/CD pipeline execution, environment readiness, deployment planning, and release validation.</li><li>Support operational readiness through monitoring, observability, incident response, and continuous improvement.</li></ul><p>Required Technical Experience</p><p>Strong working knowledge across modern enterprise technology delivery, including:</p><ul><li><b>Cloud &amp; Platform:</b> Microsoft Azure, AKS, Azure Container Apps, Azure Monitor, Azure SQL, Cosmos DB, Azure Data Lake, Fabric / OneLake.</li><li><b>Data &amp; Analytics:</b> Databricks, Unity Catalog, Azure Data Factory, PySpark, Python, SQL, Power BI, data pipelines, transformations, reconciliation, and data quality.</li><li><b>Application &amp; Integration:</b> .NET / .NET Core, Angular, REST APIs, microservices, authentication, authorization, and secure enterprise integration.</li><li><b>DevOps &amp; Delivery Tools:</b> JIRA, Azure DevOps, GitHub, CI/CD pipelines, release management, environment management, automated testing, and deployment governance.</li><li><b>AI-Enabled Engineering:</b> Exposure to GitHub Copilot, Claude, Codex, Lovable, or similar AI tools supporting SDLC acceleration, code generation, testing, and productivity improvement.</li></ul><p>Required Skills &amp; Qualifications</p><ul><li>10+ years of experience in technology delivery, software engineering, data platforms, or cloud transformation.</li><li>5+ years in a delivery management, technical program management, or technical project leadership role.</li><li>Strong experience managing enterprise customers in an onsite, high-touch delivery model.</li><li>Proven ability to lead distributed engineering teams across onsite, nearshore, and offshore locations.</li><li>Strong understanding of Agile delivery, sprint execution, release governance, and production deployment practices.</li><li>Ability to challenge teams constructively on estimates, technical approach, quality, and delivery risks.</li><li>Excellent communication skills with the ability to engage both technical teams and senior customer stakeholders.</li><li>Strong problem-solving mindset with ability to manage ambiguity, dependencies, and escalations.</li><li>Experience in regulated, enterprise, audit, financial services, or professional services environments is preferred.</li></ul><p>Preferred Experience</p><ul><li>Experience working with large global enterprise customers.</li><li>Prior exposure to audit, risk, compliance, financial services, or professional services platforms.</li><li>Experience managing cloud data platform programs using Azure, Databricks, Fabric, and Power BI.</li><li>Experience with modernization programs involving .NET, Angular, APIs, microservices, and cloud-native deployment.</li><li>Familiarity with operational support, production readiness, observability, performance testing, and incident management.</li><li>Experience driving value-based delivery, productivity improvement, and AI-enabled engineering adoption.</li></ul><p>Key Success Measures</p><ul><li>Predictable sprint and release delivery.</li><li>Strong customer confidence and stakeholder satisfaction.</li><li>Clear governance across scope, backlog, UAT, defects, and release readiness.</li><li>Improved delivery quality, reduced rework, and stronger production stability.</li><li>Effective coordination across business, product, engineering, QA, DevOps, and operations teams.</li><li>Proactive risk management and transparent executive communication.</li></ul><p>Ideal Candidate Profile</p><p>The ideal candidate is a <b>hands-on technical delivery leader</b> who can operate comfortably with senior customer stakeholders while also engaging deeply with engineering teams. They should be able to manage delivery pressure, bring structure to ambiguity, challenge teams constructively, and ensure that commitments are met with quality and transparency.</p><p>This is not a purely project management role. It requires someone who understands technology delivery in depth and can lead from the front in a complex, customer-facing enterprise environment.</p><p>Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.</p><p>Pay: &pound;33,656.64-&pound;76,535.09 per year</p><p>Work Location: Hybrid remote in London NW2 7GZ</p>

Technical Delivery Manager

Amazon Web Services

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCA&rsquo;s work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the sales process, providing technical expertise and guidance throughout the customer's cloud journey.<br>
In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Delivery Teams, you'll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements.<br>
<br>
Your experience in designing technical solutions within the technology/consulting sector, will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations.<br>
<br>
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.<br>
<br>
Key job responsibilities<br>
<ul><li>Designing complex, scalable, and secure AWS solutions, estimates, and proposals to deliver customer business outcomes (CBOs)</li><li>Providing technical guidance and best practices during the sales and implementation phases</li><li>Collaborating with Account Executives and Delivery Teams to ensure proposed solutions are realistic and achievable</li><li>Acting as a trusted advisor to customers on industry trends and emerging technologies</li><li>Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts</li></ul></div><h2 class="jobSectionHeader"><b><br>
BASIC QUALIFICATIONS</b></h2><ul><li>Experience managing and delivering large-scale enterprise IT projects</li><li>Experience with IT compliance and risk management requirements (e.g. security, privacy, SOX, HIPAA etc.)</li><li>Experience with software development life cycle (sdlc) and agile/iterative methodologies</li><li>10+ years of cloud architecture and solution implementation experience</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Knowledge of compliance and security standards across the enterprise IT landscape</li><li>Experience implementing AWS services in a variety of distributed computing environments</li><li>Experience managing executive customer relationships and key business stakeholders</li><li>Experience with enterprise architecture frameworks (like TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets</li><li>Experience with enterprise systems including SAP, Oracle, and custom applications</li></ul><br>
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.<br>
<br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Principal ProServe Cloud Architect, TMEGS-UKI-ProServe

Copperleaf Technologies Inc.

<p></p><div><div><div><div><h2 class="jobSectionHeader"><b>Company Description</b></h2></div><div><p>
IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters&ndash;at the Moment of Service&trade;. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><p>
At IFS, we&rsquo;re flexible, we&rsquo;re innovative, and we&rsquo;re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society&rsquo;s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><p>
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><p>
By joining our team, you will have the opportunity to be part of a <b>global, diverse environment;</b> you will be joining a <b>winning team</b> with a <b>commitment to sustainability;</b> and a company where we get things done so that you can <b>make a positive impact</b> on the world.</p><p>
We&rsquo;re looking for innovative and original thinkers to work in an environment where you can <b>#MakeYourMoment</b> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><p>
If you want to change the status quo, we&rsquo;ll help you make your moment. Join Team Purple. Join IFS.</p></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2></div><div><p><b>
About the Role</b></p><p>
As a Forward Deployed AI Engineer, you&rsquo;ll work directly with enterprise customers to deliver custom, production-ready AI solutions that solve real-world problems. You&rsquo;ll lead the design and deployment of intelligent agents across customer workflows&mdash;owning everything from discovery and prototyping to configuration, testing, and launch.</p><p>
This is a fast-paced, hands-on role that combines engineering, customer collaboration, and applied AI. You will serve as a critical link between our product and the customer&rsquo;s needs&mdash;ensuring rapid value delivery and laying the foundation for long-term success.</p><p><b>
What You&rsquo;ll Do</b></p><ul><li>
Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows</li><li>
 Integrate IFS Loops platform with customer systems</li><li>
Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs, increase in efficiency, fewer errors)</li><li>
Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoption</li><li>
Collaborate closely with Product, Engineering, and Customer Success to feed customer insights into the roadmap</li><li>
Document technical decisions and hand off stable deployments to customer engineering or support teams</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Qualifications</b></h2></div><div><p><b>
What We&rsquo;re Looking For</b></p><ul><li>
2&ndash;5 years of experience in a software engineering, solutions engineering, or ML deployment role</li><li>
Proficiency in Python and working knowledge of AI/ML frameworks (e.g. OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.)</li><li>
Familiarity with building LLM applications, RAG systems, or conversational AI workflows</li><li>
Experience integrating with enterprise systems via APIs or middleware (e.g. Salesforce, ServiceNow, SAP, Oracle)</li><li>
Ability to translate business problems into technical solutions&mdash;and deliver them fast</li><li>
Strong interpersonal skills; you&rsquo;re just as comfortable on a whiteboard with a customer as you are in code</li><li>
Bias toward action, ownership, and continuous learning in dynamic environments</li></ul><p><b>
Nice to Have</b></p><ul><li>
Background in SaaS, customer experience, support operations, or manufacturing systems</li><li>
Experience deploying AI in mission-critical environments</li><li>
Prior work with enterprise AI platforms or multi-agent orchestration</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b>
Additional Information</b></h2></div><div><p><b>
What We&rsquo;re Offering</b></p><ul><li>
Salary Range: List $150,000 to $170,000 annually + bonus</li><li>
Flexible paid time off, including sick and holiday</li><li>
 Medical, dental, &amp; vision insurance</li><li>
 401K with Company contribution</li><li>
 Flexible spending accounts</li><li>
 Life insurance and disability benefits</li><li>
 Tuition assistance</li><li>
 Community involvement and volunteering events</li></ul><p></p><p><br>
M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs</p><p>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer</p></div></div></div><br>
<p></p>
<div><div><p>
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply</p></div></div></div>

Forward Deployed AI Engineer: IFS Loops

Toyota Connected

<div><p><b>Quality Assurance Manager
</b><br>
<b>Farringdon, London (EC1M)
</b><br>
<b>Permanent
</b><br>
<b>Hybrid working</b></p><p></p><div><p><b>
Toyota Connected Europe (TCEU) is seeking an enthusiastic quality expert to join the engineering management team. As a Toyota affiliate company, the continuous pursuit of quality improvement is of the utmost importance. Candidates for this position must be highly motivated, able to make data-driven decisions, and have strong management and interpersonal skills. This person will interact with a wide variety of individuals, including business stakeholders and IT leadership teams across the global Toyota ecosystem.</b></p></div><p></p><div><p><b>
The Role:</b></p></div><p></p><div><p>
This role reports to VP Engineering, and will be responsible for defining, implementing, and continuously improving the company's quality strategy, ensuring that both our services and software solutions consistently meet customer expectations and business objectives.</p></div><p></p><div><p>
You will act as the voice of quality across the organisation, working closely with engineering, operations, delivery, and customer stakeholders to drive a culture of continuous improvement, operational excellence, and proactive quality management. You will have a dotted reporting line to CEO to enable this cross-functional reach. Finally, the role will also serve as the primary interface between TCEU&rsquo;s and Toyota Motor Europe&rsquo;s Quality organisations.</p></div><p></p><div><p><b>
Key Responsibilities:</b></p></div><p></p><div><p><b>
Quality Strategy &amp; Leadership</b></p></div><div><ul><li><p>
Develop and maintain the company's quality strategy, standards, governance, and operating framework.</p></li></ul></div><div><ul><li><p>
Embed a quality-first culture across all teams and functions.</p></li></ul></div><div><ul><li><p>
Promote continuous improvement principles inspired by automotive quality methodologies and the Toyota Quality Mindset.</p></li></ul></div><div><ul><li><p>
Champion structured problem-solving approaches and preventative quality management.</p></li></ul></div><div><ul><li><p>
Lead the ongoing adoption and reinforcement of quality training programmes, including methodologies such as built-in quality (Ji Kotei Kanketsu) and continuous improvement (Kaizen) practices.</p></li></ul></div><p></p><div><p><b>
Customer &amp; Stakeholder Quality Management</b></p></div><div><ul><li><p>
Act as the primary quality representative for the business with customer stakeholders.</p></li></ul></div><div><ul><li><p>
Build and maintain strong relationships with the client's Quality, Operations, and Delivery teams.</p></li></ul></div><div><div><ul><li><p>
Lead quality governance meetings, reviews, audits, and improvement initiatives with customer stakeholders.</p></li></ul></div><div><ul><li><p>
Ensure customer quality requirements are clearly understood, documented, and effectively implemented.</p></li></ul></div><div><ul><li><p>
Provide transparent reporting on quality performance, risks, trends, and improvement actions.</p></li></ul></div><p></p><div><p><b>
Quality Processes &amp; Performance Management</b></p></div><div><ul><li><p>
Define, implement, and continuously improve quality processes across software delivery and service operations.</p></li></ul></div><div><ul><li><p>
Establish and maintain quality metrics and reporting frameworks, including:</p></li></ul></div><div><ul><li><p>
Defect escape and flow-out measurement.</p></li></ul></div><div><ul><li><p>
Service quality performance.</p></li></ul></div><div><ul><li><p>
Quality trend analysis.</p></li></ul></div><div><ul><li><p>
Corrective and preventive action tracking.</p></li></ul></div><div><ul><li><p>
Process compliance monitoring.</p></li></ul></div><div><ul><li><p>
Own Root Cause Analysis (RCA) processes and ensure effective corrective and preventive actions are implemented.</p></li></ul></div><div><ul><li><p>
Govern countermeasures development and validation to prevent recurrence of issues; ensure lessons learned are translated into sustainable process improvements.</p></li></ul></div><div><ul><li><p>
Work with Cloud and ITSM teams to</p></li></ul></div><div><ul><li><p>
monitor service quality, through effective management of Service Level Agreements (SLAs) and Service Level Objectives (SLOs).</p></li></ul></div><div><ul><li><p>
investigate customer issues, incidents, service failures, and software defects.</p></li></ul></div><div><ul><li><p>
Lead internal quality reviews and process audits, including preventative initiatives to reduce risk.</p></li></ul></div></div><p></p><div><div><p><b>
Software Quality Engineering</b></p></div><div><ul><li><p>
Partner closely with Engineering and Product teams to embed quality throughout the software development lifecycle.</p></li></ul></div><div><ul><li><p>
Define and promote modern software quality engineering practices.</p></li></ul></div><div><ul><li><p>
Support the adoption of automation-first testing strategies and quality tooling.</p></li></ul></div><div><ul><li><p>
Drive quality engineering methodologies including:</p></li></ul></div><div><ul><li><p>
Test automation frameworks.</p></li></ul></div><div><ul><li><p>
Continuous integration and continuous testing.</p></li></ul></div><div><ul><li><p>
Shift-left quality practices.</p></li></ul></div><div><ul><li><p>
Risk-based testing approaches.</p></li></ul></div><div><ul><li><p>
Software Development Engineer in Test (SDET) principles.</p></li></ul></div><div><ul><li><p>
Ensure quality requirements are incorporated into engineering standards and delivery processes.</p></li></ul></div><p></p><div><p><b>
Team Leadership &amp; Capacity Management</b></p></div><div><ul><li><p>
Provide line management and leadership for the Quality Assurance team.</p></li></ul></div><div><ul><li><p>
Manage team capacity, workload planning, and resource allocation.</p></li></ul></div><div><ul><li><p>
Establish clear objectives, performance expectations, and quality standards for team members.</p></li></ul></div><div><ul><li><p>
Recruit, develop, and retain high-performing quality professionals.</p></li></ul></div><div><ul><li><p>
Ensure quality resources are aligned to business priorities and customer commitments.</p></li></ul></div><div><ul><li><p>
Create and maintain professional development plans for quality team members.</p></li></ul></div><div><ul><li><p>
Mentor and coach colleagues in quality methodologies, problem solving, and continuous improvement practices.</p></li></ul></div></div><div><div><ul><li><p>
Promote ongoing learning and capability development across the organisation.</p></li></ul></div><div><ul><li><p>
Support career progression and succession planning within the quality function.</p></li></ul></div><div><ul><li><p>
Foster a culture of accountability, collaboration, and excellence.</p></li></ul></div><p></p><div><p><b>
Governance, Compliance &amp; Risk</b></p></div><div><ul><li><p>
Maintain and improve the company's Quality Management System (QMS).</p></li></ul></div><div><ul><li><p>
Ensure compliance with customer requirements, internal policies, and relevant industry standards.</p></li></ul></div><div><ul><li><p>
Support internal and external audits.</p></li></ul></div><div><ul><li><p>
Identify quality risks and implement appropriate mitigation strategies.</p></li></ul></div><div><ul><li><p>
Maintain audit readiness and quality documentation standards.</p></li></ul></div><p></p><div><p><b>
Skills &amp; Experience:</b></p></div><p></p><div><p><b>
Essential</b></p></div><div><ul><li><p>
Significant experience in a Quality Assurance Manager, Quality Manager, or Quality Engineering leadership role.</p></li></ul></div><div><ul><li><p>
Experience working within software, digital services, or SaaS environments.</p></li></ul></div><div><ul><li><p>
Strong understanding of automotive quality principles and continuous improvement methodologies.</p></li></ul></div><div><ul><li><p>
Experience working directly with enterprise customers and customer quality organisations.</p></li></ul></div><div><ul><li><p>
Proven experience leading Root Cause Analysis and problem management processes.</p></li></ul></div><div><ul><li><p>
Experience defining and reporting quality KPIs and operational metrics.</p></li></ul></div><div><ul><li><p>
Knowledge of service quality management, including SLAs and SLOs.</p></li></ul></div></div><div><div><ul><li><p>
Experience leading quality assurance teams and managing team performance.</p></li></ul></div><div><ul><li><p>
Strong stakeholder management and communication skills.</p></li></ul></div><div><ul><li><p>
Ability to influence senior business and customer stakeholders.</p></li></ul></div><p></p><div><p><b>
Desirable</b></p></div><div><ul><li><p>
Familiarity with Toyota Production System principles and Toyota quality methodologies (e.g. JKK).</p></li></ul></div><div><ul><li><p>
Knowledge of ISO 9001 or related quality management standards.</p></li></ul></div><div><ul><li><p>
Experience implementing Software Development Engineer in Test (SDET) practices.</p></li></ul></div><div><ul><li><p>
Lean Six Sigma Green Belt, Black Belt, or equivalent.</p></li></ul></div><div><ul><li><p>
Experience supporting automotive OEMs or Tier 1 suppliers.</p></li></ul></div><div><ul><li><p>
Experience scaling quality functions within high-growth organisations.</p></li></ul></div><p></p><div><p><b>
Success Measures</b></p></div><p></p><div><p><b>
Success in this role will be demonstrated through:</b></p></div><div><ul><li><p>
Reduced defect flow-out and improved product quality metrics.</p></li></ul></div><div><ul><li><p>
Improved SLA and SLO attainment and service quality performance.</p></li></ul></div><div><ul><li><p>
Effective closure and prevention of recurring issues through robust RCA and countermeasure implementation.</p></li></ul></div><div><ul><li><p>
Strong customer satisfaction and confidence in the quality function.</p></li></ul></div><div><ul><li><p>
Increased quality automation and engineering maturity.</p></li></ul></div><div><ul><li><p>
A highly engaged and capable quality team with clear development pathways.</p></li></ul></div></div><div><div><ul><li><p>
Successful embedding of continuous improvement and Toyota-inspired quality practices across the organisation.</p></li></ul></div><p></p><div><p>
This role offers the opportunity to build and lead a quality function that directly influences customer success, software excellence, and operational performance within a fast-growing technology business serving a world-class automotive client, Toyota Motors.</p></div><p></p><div><p>
Creating connections that empower movement. Transforming the way customers experience mobility, responsibly. Delivering innovation at the speed of life.</p></div><p></p><div><p>
We leverage the power of data to create value &ndash; Is this your chance to play a key part in that? If you have the skills and aptitude we&rsquo;re looking for, we&rsquo;d love to hear from you.</p></div></div></div>

Quality Assurance Manager

Harness

<div><div><p>Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code &ndash; testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this &ldquo;outer loop,&rdquo; helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.</p>
<p>
Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform.</p>
<p>
Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend &mdash; enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency.</p>
<p>
With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery &mdash; and we&rsquo;re looking for exceptional talent to help us move even faster.</p></div><div><h3 class="jobSectionHeader"><b>
Position Summary</b></h3>
<div>
<p>In this role, you will be working with internal and external stakeholders to architect, design and implement FinOps, IaC, and DB solutions for enterprise customers. You will have an opportunity to work with Harness Engineering and various customer functions, such as DevOps, SRE, Cloud, Finance and Engineering Analytics teams. You will develop best practices and automations to streamline Harness platform deployments in the most efficient, scalable, repeatable and reliable manner possible. We're a high-growth company on a once-in-a-lifetime journey to revolutionize engineering deployment tools &amp; continuous delivery.</p>
<p>
In this role, you will partner closely with enterprise customers across EMEA to architect, design, and implement DevSecOps, FinOps, and Engineering Excellence solutions using the Harness platform.</p>
<p>
You will collaborate with Harness Engineering, Sales Engineering, and Customer Success, as well as customer teams including DevOps, SRE, Platform Engineering, Cloud Infrastructure, Finance, and Engineering Leadership. Your mission is to help customers modernize and scale their CI/CD practices in a way that is secure, cost-efficient, reliable, and aligned with business outcomes.</p>
<p>
This is a hands-on, customer-facing role in a high-growth global SaaS company, supporting organizations as they evolve their cloud-native and Kubernetes adoption across AWS, GCP, and Azure.</p>
</div>
<h3 class="jobSectionHeader"><b>About The Role</b></h3>
<div><ul><li>Engage directly with customer technical teams to assess and understand existing processes and DevSecOps, CI/CD pipelines and governance models.</li>
<li>Architect and implement an optimized Harness setup for integration, scale, and repeatability</li>
<li>Interface with the Customer's Executive and Leadership teams to understand the technical goals and business objectives related to their processes, design their Harness implementation to best fit those requirements, and correlate the technical success criteria to the business requirements</li>
<li>Provide positive anecdotes from each engagement, craft best practices around Customer implementations, convert them into automation and create reference patterns</li>
<li>Document and implement processes and solutions that are employed for onboarding success for the purpose of internal enablement</li>
<li>Contribute to the product design, assist in the Harness Community, and for building out of an advanced technical knowledge base</li>
<li>Consult on DevSecOps, cloud-native CI/CD and Kubernetes</li>
<li>Interact with customers on a professional, meaningful and technically deep level</li>
<li>Define current-state vs. target-state architecture and a phased onboarding and adoption roadmap spanning CI/CD, IaC, security and reliability.</li>
<li>Provide forward-looking technical direction aligned with both customer needs and platform evolution.</li>
<li>Author and standardize design patterns (reusable pipeline templates, deployment strategies, golden paths) and integration blueprints to SCM, cloud, artifact registries, secret managers, identity, ITSM, and observability.</li>
<li>Guide and oversee execution across implementation engineers and delivery partners.</li>
<li>Drive onboarding and adoption across multiple teams and business units.</li>
<li>Deliver hands-on implementation across CI/CD, infrastructure-as-code, supply-chain security, the internal developer portal, database DevOps, and site reliability.</li>
<li>Partner with Customer Success and account teams to drive adoption, growth, and long-term customer success</li>
<li>Work closely with Pre-sales and Post-sales teams to ensure that Harness customers are successful and experience a high level of customer satisfaction with the Harness solution</li>
</ul></div><h3 class="jobSectionHeader"><b>About You</b></h3>
<div><ul><li>BA/BS degree in CS or Computer Engineering-related field with <b>8+ years</b> in consulting roles / software delivery / DevSecOps / Platform Engineering</li>
<li>You have a strong consulting attitude and a commercial acumen in delivering custom solutions to customers of all sizes, stakeholder management, workshop facilitation, and customer-facing communication are part of your DNA.</li>
<li>Your written and verbal communication are exceptional - You are able to present to a platform engineer team as well as a CxO with equal confidence.</li>
<li>You have experience driving engineering culture change in large enterprises - such as onboarding and adoption of new tooling, processes, and ways of working at scale.</li>
<li>You are a results-driven individual with a hunger for accomplishing in fast paced environments and a knack for optimizing processes</li>
<li>You have a proven ability to work with cross-functional, distributed teams.</li>
<li>You are a perpetual learner, thrive in a team setting, enjoy sharing your experience and solutions, consistently pursuing excellence and success in all your tasks, detail-oriented and analytical, with excellent written and verbal communication skills.</li>
<li>You are familiar with architecture frameworks (TOGAF or equivalent) and Well-Architected reviews (AWS/Azure/GCP)</li>
<li>You have proven hands-on experience leading migrations from incumbent tooling to a modern, consolidated delivery platform - including continuous delivery (e.g., IBM UrbanCode Deploy / UCD), continuous integration (e.g., Jenkins), and infrastructure-as-code management (e.g., Terraform Cloud / HCP Terraform).</li>
<li>Willingness to travel up to 25%</li>
<li>Last but not least, you have deep hands-on experience in <b>at least 3</b> of the areas listed below, with working knowledge of the rest:</li>
<ul><li><b>CI/CD &amp; pipelines: </b>GitLab CI/CD, GitHub Actions, Jenkins, Azure DevOps, CircleCI, GitOps principles with Argo CD/Workflows, Tekton, Buildkite, Bamboo, TeamCity, AWS CodePipeline.</li>
<li><b>Policy-as-Code &amp; governance: </b>OPA/Rego, HashiCorp Sentinel, Kyverno.</li>
<li><b>SSO &amp; identity:</b> Okta, Azure AD/Entra ID, OneLogin, Keycloak, LDAP, SAML/OIDC.</li>
<li><b>Infrastructure as Code (IaC):</b> Terraform, OpenTofu, Pulumi, AWS CloudFormation, Azure ARM/Bicep, Crossplane, Ansible - plus IaC orchestration/management such as Terraform Cloud / HCP Terraform, Spacelift, env0, Scalr, Terragrunt, Atlantis, AWS Proton</li>
<li><b>IaC security scanning:</b> Checkov, Wiz, Snyk IaC, Checkmarx, Terrascan</li>
<li><b>Application security testing:</b> SonarQube, Checkmarx, Veracode, Semgrep, Trivy, Grype, GitGuardian</li>
<li><b>Internal developer portals &amp; platform engineering:</b> Backstage, Cortex, Roadie, Kratix, Port, OpsLevel, Atlassian Compass, Configure8, Humanitec - with hands-on catalog modeling, golden-path scaffolding, and scorecards</li>
<li><b>Environment management &amp; deployment:</b> Argo CD, Flux, Spinnaker, Octopus Deploy, IBM UrbanCode Deploy, Codefresh; ephemeral / on-demand environments (Bunnyshell, Qovery, Release.com, Garden, Okteto, Signadot); configuration management with Ansible, Puppet, Chef, Saltstack in conjunction with Helm and Kustomize usage</li>
<li><b>Database DevOps:</b> Liquibase, Flyway (incl. Redgate Flyway), Bytebase, Atlas (Ariga), Sqitch, SchemaHero, Redgate SQL Change Automation, DBmaestro</li>
<li><b>Site reliability &amp; incident response (incl. AI-assisted):</b> incident management and postmortems (PagerDuty, Opsgenie, incident.io, Rootly, FireHydrant, Blameless); AIOps / AI SRE (Resolve.ai, Cleric, Traversal, Neubird, Datadog Bits AI, BigPanda, Moogsoft)</li>
<li><b>Observability</b> Datadog, Prometheus/Grafana, New Relic, Splunk, Dynatrace, Honeycomb, OpenTelemetry</li>
<li><b>Containers, cloud &amp; foundations:</b> Docker and Kubernetes (Helm, manifests, operators) on EKS/AKS/GKE; depth in at least one of AWS/Azure/GCP (IAM, networking, managed services); secrets management (HashiCorp Vault, AWS Secrets Manager, Azure Key Vault, GCP Secret Manager, CyberArk)</li>
<li><b>Scripting, languages &amp; OS:</b> Linux, Bash, Python (or Go), PowerShell</li>
<li><b>ITSM:</b> ServiceNow, Jira</li>
</ul></ul></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<ul><li>UK, London. Travel is roughly 25% throughout the calendar year.</li>
</ul><h3 class="jobSectionHeader"><b>What You Will Have At Harness</b></h3>
<ul><li>Comprehensive healthcare benefits</li>
<li>Flexible work schedule</li>
<li>Paid Time Off and Parental Leave</li>
<li>Monthly, quarterly, and annual social and team building events</li>
<li>Monthly internet reimbursement</li>
<li>Quarterly Harness TGIF-Off / 4 days</li>
</ul>
<p>Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.</p>
</div></div><div><h3 class="jobSectionHeader"><b>
Harness In The News:</b></h3>
<ul>
</ul><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.</p>
<p>
At Harness, we care about your privacy and are committed to protecting your personal data. For additional information on this topic, you can visit our privacy Portal:
</p><p><b>Note on Fraudulent Recruiting/Offers</b></p>
<p>
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.</p>
<p>
Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.</p>
<p>
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission&rsquo;s website (, or you can contact your local law enforcement agency.</p></div></div><div></div>

Staff Implementation Engineer

<div><div><h4 class="jobSectionHeader"><b>Who We Are</b></h4>
<p>
WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients' businesses.</p></div><p>
Do you thrive on shaping the strategic technological future of the world's leading brands? Are you a visionary architect who can orchestrate complex MarTech ecosystems to deliver hyper-personalised customer experiences at scale? Can you translate ambitious business objectives into scalable, compliant, and future-proof enterprise architectures?</p>
<p>
If you are a strategic technology leader with a consultancy mindset, strong stakeholder management skills, and a passion for driving innovation across enterprise MarTech landscapes, then you might be the Enterprise Architect we're looking for.</p>
<p><b>
What will your day look like?</b></p>
<p>
As an Enterprise Architect, you will be the strategic technical leader responsible for defining, evolving, and governing enterprise-wide MarTech architecture for our clients. You will operate at the intersection of business, technology, data, and innovation, translating business strategies into scalable architectural roadmaps that drive measurable business outcomes.</p>
<p>
You will act as a trusted advisor to both clients and internal stakeholders, ensuring that enterprise marketing ecosystems align with long-term business objectives while supporting innovation, operational excellence, scalability, and profitability.</p>
<p>
You will also act as an ambassador of VML MAP values, principles, and ways of working, contributing to the growth and evolution of the wider Tech &amp; Data practice.</p>
<p>
More specifically, your responsibilities will include:</p>
<p><b>
Strategic Vision &amp; Enterprise Roadmaps</b></p>
<ul>
<li>Define and maintain enterprise MarTech architectural roadmaps aligned to both short-term and long-term business goals.</li>
</ul><ul><li>Translate complex business strategies into scalable technical visions and actionable transformation plans.</li>
</ul><ul><li>Align enterprise architecture with broader business and marketing objectives to support growth and customer-centricity.</li>
</ul><ul><li>Support clients in defining future-state architecture and transformation strategies.</li>
</ul>
<p><b>Enterprise Architecture &amp; MarTech Orchestration</b></p>
<ul>
<li>Design and orchestrate complex enterprise MarTech ecosystems involving multiple platforms, marketing clouds, vendors, integrations, and data sources.</li>
</ul><ul><li>Define scalable architectural blueprints and integration patterns across disparate systems and cloud environments.</li>
</ul><ul><li>Ensure interoperability, scalability, performance, reliability, and operational efficiency across the wider technology landscape.</li>
</ul><ul><li>Simplify and optimise enterprise ecosystems while maintaining alignment with strategic business goals</li>
</ul>
<p><b>Data, Governance, Privacy &amp; Security</b></p>
<ul>
<li>Define enterprise-wide data architecture strategies, governance principles, and integration standards.</li>
</ul><ul><li>Ensure compliance with data privacy regulations such as GDPR and CCPA through Privacy by Design principles.</li>
</ul><ul><li>Establish architectural governance frameworks, standards, and best practices.</li>
</ul><ul><li>Ensure enterprise solutions maintain strong security, scalability, and data quality standards.</li>
</ul>
<p><b>Innovation &amp; Emerging Technologies</b></p>
<ul>
<li>Drive innovation initiatives and continuously evaluate emerging MarTech, AI, and cloud technologies.</li>
</ul><ul><li>Identify opportunities to improve client ecosystems, operational maturity, and customer experiences through modern technology adoption.</li>
</ul><ul><li>Stay up to date with evolving industry trends, enterprise architecture patterns, and best practices</li>
</ul><ul><li>Champion AI adoption and innovation initiatives where relevant.</li>
</ul>
<p><b>Consultancy, Client Leadership &amp; Business Growth</b></p>
<ul>
<li>Act as a trusted advisor to senior client stakeholders, including CMOs, Enterprise Architects, and business leadership teams.</li>
</ul><ul><li>Influence strategic decision-making by connecting business needs with enterprise technology opportunities</li>
</ul><ul><li>Support pre-sales, strategic consulting, innovation initiatives, and transformation programs.</li>
</ul><ul><li>Partner with Account, Strategy, and Solution Consulting teams to identify growth opportunities and shape enterprise solution approaches.</li>
</ul><ul><li>Balance technical excellence with commercial pragmatism to drive both client value and sustainable delivery outcomes.</li>
</ul>
<p><b>Cross-Capability Collaboration &amp; Technical Leadership</b></p>
<ul>
<li>Operate across cross-functional and cross-capability teams, including Tech &amp; Data, Experience, Strategy, Paid Media, Marketing Operations, Solution Consulting, and Account capabilities.</li>
</ul><ul><li>Provide technical leadership across large-scale and complex client engagements.</li>
</ul><ul><li>Mentor and support Solutions Architects, Technical Architects, Developers, and other technical specialists.</li>
</ul><ul><li>Drive alignment across global teams, portfolios, and capabilities to promote reusable enterprise patterns and best practices.</li>
</ul><ul><li>Contribute to communities, guilds, knowledge-sharing initiatives, and capability growth across VML MAP.</li>
</ul>
<p><b>Operationalisation &amp; Continuous Improvement</b></p>
<ul>
<li>Support the stabilisation, optimisation, and operationalisation of enterprise MarTech ecosystems.</li>
</ul><ul><li>Ensure enterprise solutions deliver measurable business outcomes and long-term operational success.</li>
</ul><ul><li>Oversee KPIs, performance metrics, and ROI expectations across enterprise platforms.</li>
</ul><ul><li>Participate in resolving complex technical and operational challenges across client ecosystems.</li></ul><br>
<p></p>
<p><b>
Who are you going to work with?</b></p>
<p>
You will operate at the intersection of business and technology, engaging with a broad spectrum of stakeholders internally and externally.</p>
<p>
You will work closely with:</p>
<ul>
<li>C-suite stakeholders, including CMOs and enterprise leadership teams.</li>
</ul><ul><li>Client architects, technical teams, and external vendors.</li>
</ul><ul><li>Internal Account, Strategy, Experience, Paid Media, Marketing Operations, and Solution Consulting teams.</li>
</ul><ul><li>Technical Architects, Solutions Architects, Developers, Data Engineers, TPMs, and other Tech &amp; Data specialists.</li>
</ul><ul><li>Communities, Guilds, and innovation initiatives across the wider VML MAP organisation.</li>
</ul>
<p>At VML MAP, we value diversity, collaboration, innovation, and continuous growth. We empower our leaders to bring both strategic thinking and personal leadership into their day-to-day work while helping others grow and succeed.</p>
<p><b>
What do you bring to the table?</b></p>
<p>
As a person, you are a strategic and influential technology leader with strong emotional intelligence and consultancy capabilities. You can navigate ambiguity, influence senior stakeholders, and connect business strategy with enterprise technology direction.</p>
<p>
You are highly collaborative, self-driven, innovative, and commercially aware, with a passion for mentoring others and contributing to the wider growth of the organisation.</p>
<p>
You are comfortable operating across both strategic transformation discussions and complex enterprise technology challenges.</p>
<p>
In addition, you have:</p>
<ul>
<li>10+ years of progressive experience in technical architecture, with extensive experience operating in Enterprise Architect roles within MarTech ecosystems</li>
</ul><ul><li>Deep expertise across Salesforce Marketing Cloud and broader enterprise MarTech platforms such as Data Cloud, CDPs, CRM, Analytics, CMS, AdTech, and cloud ecosystems.</li>
</ul><ul><li>Proven experience designing and governing enterprise-wide marketing technology landscapes across multiple vendors and cloud environments.</li>
</ul><ul><li>Strong understanding of enterprise architecture principles, integration patterns, API strategies, cloud solutions, scalability, reliability, and performance optimisation.</li>
</ul><ul><li>Experience defining enterprise data architecture, governance models, and privacy-by-design frameworks.</li>
</ul><ul><li>Demonstrated experience influencing business outcomes through enterprise technology strategy and consultancy.</li>
</ul><ul><li>Strong stakeholder management and influencing skills, including experience engaging with executive leadership and senior client stakeholders.</li>
</ul><ul><li>Experience supporting pre-sales, innovation initiatives, strategic consulting, and business development activities.</li>
</ul><ul><li>Passion for mentoring, knowledge sharing, and growing technical communities.</li>
</ul><ul><li>Strong understanding of the digital agency landscape and consultancy-driven client delivery models.</li>
</ul><ul><li>Experience working across global teams and cross-functional organisations.</li>
</ul><ul><li>Familiarity with enterprise architecture frameworks such as TOGAF and their practical application within MarTech ecosystems.</li>
</ul>
<p><b>A leader in personalised customer experiences</b></p>
<p>
VML MAP is a world-leading Centre of Excellence that helps businesses humanise the relationship between brands and customers through hyper-personalisation at scale, marketing automation, CRM, and data-driven experiences.</p>
<p>
With the brain of a consultancy, the heart of an agency, and the power of technology and data, we work with some of the world's most admired brands to help them become truly customer-centric organisations.</p>
<p>
As an Enterprise Architect, you will play a critical role in shaping and evolving enterprise MarTech landscapes, driving innovation, solving complex integration challenges, and aligning technology ecosystems with strategic business outcomes.</p>
<p>
Together, we are 1000+ technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.</p>
<p><b>
A global network</b></p>
<p>
We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.</p>
<p><b>
#LI-EMEA</b></p><div><p><b>
About WPP</b></p>
<p>
WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company &ndash; powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.</p>
<p>
WPP (MAP/VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</p>
<p>
When you click &quot;Apply now&quot; below, your information is sent to MAP/VML. To learn more about how we process your personal data during when you apply for a role with us, on how you can update your information or have the information removed please read our Privacy policy. California residents should read our California Recruitment Privacy Notice.</p></div></div>

Enterprise Architect - Salesforce Marketing Cloud

Parser Limited

<div><p><b>Senior Backend Engineer (Java/Adobe Experience Manager)</b></p><p></p><p><b><br>
Who is Parser?</b></p>
<p>
Technology alone does not create impact- the right teams do. Founded in 2018, Parser is a boutique technology services and consulting firm helping global organisations solve complex business challenges through digital transformation, product development and AI enablement.</p>
<p>
We are a fast-growing team of 340+ engineers and consultants across Europe (UK, Spain, Portugal), the Americas (US, Argentina, Uruguay, Colombia), and the Middle East.
</p><p>We combine global reach with a mindset focused on agility, senior expertise, and close collaboration. We work as an extension of our clients&rsquo; teams, helping them define the right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, AI &amp; data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset.</p><p></p><p><b><br>
Why Join Us?</b></p>
<p>
If you are looking for a place where you can think beyond execution, take true ownership of outcomes, influence decisions, and continuously learn alongside top-tier specialists in a truly global environment, we&rsquo;d love to meet you.</p><p></p><p><b><br>
How will you impact?</b></p><p></p><p><br>
At Parser, we build the infrastructure that powers enterprise customer communications at scale. We're looking for a Senior Java Engineer who brings deep backend expertise, with a DevOps mindset, and a passion for building reliable, high-quality systems that make a real difference to customers.</p><p></p><p><b><br>
Your key responsibilities:</b></p>
<ul>
<li>Designing, implementing, and maintaining scalable customer communication solutions, with a focus on Adobe Experience Manager (AEM) and related enterprise tools</li>
<li>Developing high-quality backend services in Java (Spring Boot)</li>
<li>Building and operating cloud infrastructure on Microsoft Azure, using Terraform for Infrastructure as Code</li>
<li>Championing CI/CD best practices to enable seamless, confident software delivery</li>
<li>Taking ownership of system reliability, maintainability, and performance</li>
<li>Producing clear, thorough documentation that supports team velocity and system longevity</li></ul><br>
<p></p>
<p><b>
Tech Stack</b></p>
<ul>
<li><b>Languages: </b>Java (primary), JavaScript / TypeScript (nice to have)</li>
<li><b>Frameworks: </b>Spring Boot</li>
<li><b>Cloud &amp; Infra: </b>Azure, Terraform</li>
<li><b>Architecture: </b>Microservices</li>
<li><b>Databases: </b>PostgreSQL (SQL), CouchDB (NoSQL)</li>
<li><b>Monitoring: </b>Splunk, New Relic, xMatters</li>
<li><b>Version Control: </b>GitHub</li>
<li><b>Tooling: </b>Zendesk, JIRA</li></ul><br>
<p></p>
<p><b>
What you'll bring to the role:</b></p>
<ul>
<li>6+ years of hands-on experience delivering production Java applications</li>
<li>Strong understanding of Spring Boot and microservices architecture</li>
<li>Experience with Adobe Experience Manager (AEM) or similar enterprise content/communication platforms</li>
<li>Proficiency with cloud platforms - Azure preferred; AWS or GCP also valued</li>
<li>Familiarity with Terraform or other IaC tooling (or a genuine drive to get up to speed)</li>
<li>Experience with CI/CD pipelines - e.g. GitHub Actions</li>
<li>Solid grasp of both SQL and NoSQL databases</li>
<li>Excellent communication skills and comfort working in an Agile (Scrum/Kanban) environment</li></ul><br>
<p></p>
<p><b>
Nice to Have:</b></p>
<ul>
<li>Experience with JVM languages beyond Java (Kotlin, Scala, Groovy)</li>
<li>Exposure to TypeScript or Node.js for a full-stack context</li>
<li>Background in system design and distributed systems</li>
<li>Proficiency in Python for scripting or data-adjacent tooling</li>
<li>Familiarity with LLMs, model architectures, and MCP, and experience integrating or building AI-powered features</li>
<li>Understanding of Kubernetes - container orchestration, scaling strategies, networking, and resource management</li></ul><br>
<p></p>
<p><b>
Location:</b></p>
<p><b>
Candidates based in UK/London:</b> Hybrid model, 2-3 days per week in the office at Welwyn Garden City</p><p></p><p><b><br>
You will receive:</b></p>
<ul>
<li>The chance to join an organization with triple-digit growth that is changing the paradigm on how software products are built.</li>
<li>The opportunity to be part of an amazing, multicultural community of tech experts.</li>
<li>A highly competitive compensation package.</li>
<li>A flexible and hybrid working environment.</li>
<li>Medical insurance.</li></ul><br>
<p></p>
<p>
Parser is committed to fostering an inclusive workplace and providing equal employment opportunities to all applicants regardless of race, religion, gender, sexual orientation, age, disability, or any other protected characteristic under applicable law.</p><p></p><p><br>
If you require reasonable accommodations during the recruitment process, please let us know and we will work with you to support your participation.</p><p></p><p><br>
By applying to this role, you acknowledge that your personal data will be processed in accordance with Parser&rsquo;s Privacy Notice for recruitment purposes.</p><p></p><p><br>
Parser may use AI-assisted tools during certain stages of the recruitment process to support operational efficiency. Our recruiting teams use AI to streamline note-taking and scheduling. All hiring decisions are made by people, with human review and oversight.</p><p></p><p><br>
Come and join our #ParserCommunity.</p>
<p>
Follow us on Linkedin</p></div>

Senior Java Engineer (Adobe Experience Manager)

Explore 656+ Enterprise customer success manager in London this July. Find roles across top companies and apply now to boost your career.