business operations automation analyst Jobs in Kuwait

business operations automation analyst

business excellence

erp implementation manager Jobs in Kuwait

erp implementation manager

integration

enterprise platform

Zain

<div>About the Role 
Responsible for maintaining BSS platforms to ensure their high availability, reliability, and performance. This role requires a proactive approach to system monitoring and issue resolution, as well as collaboration with various departments to support and enhance BSS applications.
Responsibilities:<ul><li>
Administer and maintain BSS platforms to ensure high availability, reliability, and performance.</li><li>
Implement and manage system upgrades, patches, and configurations.</li><li>
Monitor system performance and proactively identify and resolve issues.</li><li>
Work with developers and business analysts to design and implement integration solutions.</li><li>
Participate in the development and testing of new features and enhancements.</li><li>
Ensure that all integrations and developments comply with company standards and best practices.</li><li>
Lead and participate in BSS-related projects, ensuring timely and within-budget completion.</li><li>
Coordinate with stakeholders to define project requirements, scope, and deliverables.</li><li>
Track project progress and provide regular updates to management.</li><li>
Conduct training sessions for end-users on BSS applications and new functionalities.</li><li>
Develop user manuals, training materials, and FAQs to assist users.</li><li>
Provide ongoing support to ensure users are effectively utilizing the BSS platforms.</li><li>
Ensure data integrity and accuracy within the BSS platforms.</li><li>
Develop and generate reports to provide insights into system performance and business operations.</li><li>
Analyze data to identify trends and recommend improvements.</li></ul>
What We Need From You 
Skills:<ul><li>
Strong understanding of database management and SQL.</li><li>
Experience with APIs and integration technologies.</li><li>
Familiarity with cloud-based solutions and services.</li><li>
Excellent problem-solving and analytical skills.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work independently and as part of a team.</li></ul>
Education Level/Major:
Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.</div>

Enterprise Platform

InfinTech Digital Design & Innovation Hub

Job Title: Engineering Program DirectorAbout the OpportunityWe are seeking a dynamic Engineering Program Director to lead large-scale digital engineering programs across software development, product delivery, and innovation initiatives. This is a high-impact leadership role where you will shape engineering strategy, drive execution excellence, and oversee cross-functional teams building next-generation digital solutions.If you are passionate about scaling engineering organizations, delivering complex technology programs, and leading high-performing teams, this role offers strong visibility, autonomy, and career growth in a fast-evolving innovation environment.Why This Role is Attractive<ul><li>Strategic leadership role with executive-level visibility</li><li>Opportunity to build and scale engineering programs from the ground up</li><li>Work across AI, cloud, digital platforms, and enterprise systems</li><li>High-growth environment with regional and international exposure</li><li>Competitive tax-free compensation package</li></ul>Key Responsibilities<ul><li>Lead end-to-end delivery of multiple engineering programs and digital initiatives</li><li>Define program strategy, execution roadmap, and technical governance frameworks</li><li>Manage cross-functional teams including software engineers, architects, and product managers</li><li>Ensure timely delivery of high-quality software solutions and platform releases</li><li>Align engineering execution with business and product strategy</li><li>Establish KPIs, reporting structures, and performance tracking systems</li><li>Drive Agile transformation and engineering best practices across teams</li><li>Oversee risk management, resource planning, and budget allocation</li><li>Collaborate with senior leadership on digital transformation initiatives</li></ul>Required Experience &amp; Skills<ul><li>10+ years in software engineering, IT program management, or technical leadership</li><li>5+ years in senior leadership roles (Engineering Manager, Program Director, Head of Engineering, or similar)</li><li>Strong background in Agile, Scrum, and large-scale software delivery</li><li>Experience with cloud platforms (AWS, Azure, or GCP)</li><li>Understanding of modern software architecture and enterprise systems</li><li>Proven ability to manage multiple concurrent engineering programs</li><li>Strong leadership, communication, and stakeholder management skills</li><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Engineering, or related field</li></ul>Nice to Have<ul><li>Experience in digital transformation or consulting environments</li><li>Exposure to AI/ML-driven product development</li><li>Experience working in GCC or international markets</li><li>PMP, SAFe, or similar certifications</li></ul>Compensation<ul><li>Performance-based bonuses may apply</li><li>Executive-level package with long-term growth potential</li></ul>About UsInfinTech Digital Design &amp; Innovation Hub is a forward-thinking technology and engineering organization focused on delivering cutting-edge digital products, enterprise systems, and innovation-driven solutions. We work with regional and international partners to build scalable platforms, modern software ecosystems, and future-ready digital experiences.Why Work With UsWe value innovation, leadership, and execution excellence. You will join a team that is shaping digital transformation initiatives and working on impactful, large-scale engineering challenges in a collaborative and fast-paced environment.Apply NowIf you are ready to lead high-impact engineering programs and drive digital transformation at scale, we encourage you to apply today.Pay: KD4,000.000 - KD6,000.000 per monthWork Location: In person

Engineering Program Director

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a Software Engineer to develop, test and release improvements to the Ubuntu on public clouds.
 
 
 The quality and stability of the Ubuntu is critically important, since it's available on every public cloud. You'll work with teams across Canonical working on Ubuntu team, alongside major cloud partners to develop, test and release improvements to the Ubuntu cloud images. You will also be a voice in communication with our users, ensuring their needs are met.
 
 
 This role requires quality-oriented software engineering in Python and a focus on software interoperability over a vast range of target releases and environments. Excellent Python skills are a key requirement, with previous contributions to open source Python projects being an advantage. This role involves creating and managing Ubuntu images; therefore, experience in configuring apt, and knowledge of deb packaging and general system administration is advantageous in this role.
 
 
 Applicants should be passionate about the Ubuntu project and its values and about building tools that are used by millions of people around the world. A personal interest and emphasis on quality, thinking of edge cases, ease of use, documentation, and careful community coordination is important. Ubuntu is used for all kinds of users, from mission-critical environments to hobbyist Ubuntu users; applicants should be ready to work with the whole spectrum of end users and help guide engineering best practices with all of them in mind.
 
 
 The role entails
 
 
 <ul>
 <li>
 Collaborate proactively with a distributed team
 </li>
 <li>
 Write high quality code, with unit and functional tests, to create new features
 </li>
 <li>
 Debug issues and produce high quality code to fix them
 </li>
 <li>
 Review code produced by other engineers
 </li>
 <li>
 Discuss ideas and investigate to find good solutions
 </li>
 <li>
 Work from home, with global travel 2 to 4 weeks per year for internal and external events
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
 </li>
 <li>
 You have extensive experience with Python on Linux
 </li>
 <li>
 You have interest in and experience with two or more of the following: Ubuntu Linux systems administration, continuous integration, end-system contract management, Debian packaging, working with public or on premise clouds
 </li>
 <li>
 Bonus points if you have experience engaging with the open source community
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Team Member Assistance Program &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Engineer - Python - Cloud - graduate level

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a Software Engineer to work on Linux, cloud infrastructure, pipelines and automation, and open source software.
 
 
 You will work closely with Amazon, Microsoft, Google and other world-class cloud partners to make Ubuntu the best platform there is in the clouds. Your time will be split between build system development (using Python, Jenkins and shell), implementation of cloud-related features within Ubuntu Server itself, operation of our continuous delivery pipelines, and direct partner engagement. You will strive to automate the delivery of existing and new Ubuntu products applied to all modern workloads from web servers to GPU-aided AI for servers, VM's and containers, and integrate our products with cloud native services.
 
 
 Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, a growing international software company. As a part of our team, you will combine software development skills with software and infrastructure delivery experience.
 
 
 
 What the role entails
 
 
 
 <ul>
 <li>
 Build automated, highly reliable image delivery, testing and publication pipelines
 </li>
 <li>
 Design, build and integrate new features and enhancements into Ubuntu that will support users of Ubuntu in public clouds
 </li>
 <li>
 Collaborate proactively with a distributed team
 </li>
 <li>
 Write high quality code to create new features
 </li>
 <li>
 Design and architect complex new systems and integrations with the clouds
 </li>
 <li>
 Debug issues and produce high quality code to fix them
 </li>
 <li>
 Review code produced by other engineers and participate in design discussions
 </li>
 <li>
 Work from home with global travel 2 to 4 weeks for internal and external events
 </li>
 <li>
 Engage with many other teams at Canonical, as well as the open source community and commercial partners
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have a Bachelor's or equivalent in Computer Science, STEM or similar degree
 </li>
 <li>
 You have practical experience with public clouds
 </li>
 <li>
 You have interest and experience with at least 3 of the following: containers (docker, kubernetes, etc.), devops automation, open source projects, APIs, Linux systems administration, Python packaging, cloud-based applications
 </li>
 <li>
 at least experience in Python software development on Linux
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Engineer - Cloud Images

Agility

<div>
 
 Grow your career with us! Join our team of IT experts. We are in search of an experienced Network Administrator who is an enthusiastic team player, determined to deliver customer satisfaction, and in endless pursuit of learning.
 
 
 PWC Technology for Computers (PWCT) is a company wholly owned by Agility. PWCT provides e-Government solutions designed to facilitate trade, and improve customs and tax revenues. We offer governments a platform for multi-agency collaboration that facilitates paperless cross-border trade, offers speedier customs processing, and emphasizes transparency and visibility.
 
 
 We have executed various types of IT modernization implementation and integration projects for customs administrations in countries such as Kuwait, Malaysia, Egypt, Pakistan, and Ghana. We are one of Agility's enterprise solutions developers that consistently deliver highly successful IT projects.
 
 
 
 Role in brief:
 
 
 
 The Network Administrator serves as a technical expert in the area of network administration for complex networks. Investigate and analyze feasibility of network requirements and develops network hardware specifications. Identify and resolve issues that arise with networks and systems.
 
 
 
 Your Responsibilities
 
 
 <ul>
 <li>
 Plan and implement technical design, high level of fine-tuning and recovery procedures for enterprise network systems
 </li>
 <li>
 Serve as a technical expert in the area of network administration for complex networks
 </li>
 <li>
 Investigate and analyze feasibility of network requirements and develop network hardware specifications
 </li>
 <li>
 Identify methods and solutions
 </li>
 <li>
 Install, configure and upgrade network devices like switches, routers, wireless devices and related hardware and software in a LAN/WAN environment
 </li>
 <li>
 Investigate, diagnose, troubleshoot and repair/resolve network, hardware, software and infrastructure
 </li>
 <li>
 Follow instructions from Team Lead/Manager and execute
 </li>
 <li>
 Adopt the PWCT IT security standard
 </li>
 <li>
 Any other related duties / projects assigned by the direct supervisor from time to time to meet the business exigencies
 </li>
 
 
 </ul>
 
 Requirements
 
 
 
 
 
 Your Qualifications
 
 
 <ul>
 <li>
 Bachelor's Degree in Computer Application
 </li>
 <li>
 Minimum 4 years of experience in a similar role and environment
 </li>
 <li>
 CCNA/CCNP certification and any such certification related to troubleshooting &amp; diagnosis tools will be an added advantage
 </li>
 <li>
 Kuwait driving license
 
 </li>
 </ul>
 
 
 Your Proficiencies
 
 
 <ul>
 <li>
 Knowledge in network hardware infrastructure, diagnosis, and troubleshooting abilities
 </li>
 <li>
 Good working experience on L2/L3 Switches, routers and wireless devices
 </li>
 <li>
 Knowledge and experience in security solutions and IDS/IPS is an added advantage
 </li>
 <li>
 Hands-on experience in troubleshooting routing protocols like RIP, EIGRP, and OSPF and knowledge on BGP
 </li>
 <li>
 Knowledge and Experience on VOIP and Tunneling Protocols like (IPSEC/GRE)
 </li>
 <li>
 Fluent in English; Arabic would be an added advantage
 </li>
 <li>
 Capacity to deal with complex problems with ability to demonstrate good judgment and decision making
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Able to work in a fast-paced environment
 </li>
 <li>
 Organized, highly motivated, goal-oriented
 </li>
 <li>
 Adaptive to sudden schedule changes
 </li>
 <li>
 Able to work well within teams
 </li>
 </ul>
</div>

Network Administrator

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing.
 
 
 Canonical is building a new generation of Ubuntu-based container images to simplify open-source application deployment across the world. These container images will be free to use with long-term security commitments, and engineered for performance, security and usability. As with Ubuntu, we will work in the open and welcome community participation.
 
 
 In this role, you'll be developing the tools and technology for building and maintaining this new generation of container images. You'll be working with multiple teams, both inside and outside Canonical, to ensure we deliver container images with the highest quality whilst maintaining a seamless Ubuntu user experience. You will also be highly involved in the implementation and maintenance of the Continuous Integration and Continuous Delivery automation around these container images, for which you are expected to demonstrate deep insights into container-based DevOps.
 
 
 You will be contributing to fast-moving products like Rocks (OCI images) and Chisel, and thus have the chance to help steer and consolidate this new team. You'll gain experience with numerous container technologies and participate in exciting and exploratory tasks, where your feedback will be critical for the decision-making process. As an engineer, your seniority will be based on your software development background and ability to lead junior team members.
 
 
 Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical. This is an exciting opportunity for experienced software engineers looking for a place to leave their mark, who are passionate about shaping an open source product with the highest quality, with and for the community!
 
 
 <ul>
 <li>
 Location**: EMEA
 
 
 </li>
 </ul>
 This role entails
 
 
 <ul>
 <li>
 Build robust, scalable, leading-edge container images
 </li>
 <li>
 Work on automated Ci/CD processes for building, testing and publishing our container images
 </li>
 <li>
 Write tools and tests for assessing security compliance and cloud-native compatibility
 </li>
 <li>
 Work in Go to deliver new functionalities to our container-building tools
 </li>
 <li>
 Participate in strong engineering process through code and architectural review
 </li>
 <li>
 Provide technical feedback for the team's decision-making process
 </li>
 <li>
 Engage with the open-source community as a subject-matter expert
 </li>
 <li>
 Grow our knowledge base and write documentation
 </li>
 <li>
 Work in a collaborative, agile and globally distributed environment
 </li>
 <li>
 Mentor and help hiring
 </li>
 <li>
 Work from home with global travel up to 15% for internal and external events
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 You are knowledgeable and passionate about software development
 </li>
 <li>
 You are a team player and have experience in collaborative development
 </li>
 <li>
 You have worked with CI/CD systems (e.g. Jenkins, GitHub Actions, Concourse CI, etc.)
 </li>
 <li>
 You have a track record of delivering timely, high-quality software
 </li>
 <li>
 You have experience with container images and containerised operations
 </li>
 <li>
 You master at least one container management/orchestration tool (e.g. Docker, Kubernetes, etc.)
 </li>
 <li>
 You have significant experience with Go
 </li>
 <li>
 You are experienced with Linux systems administration and package management
 </li>
 <li>
 You have strong written and verbal communication skills to convey technical concepts
 </li>
 <li>
 You bring clarity to technical and engineering discussions
 </li>
 <li>
 You are someone who strongly believes that sharing is caring, and knowledge is power
 </li>
 <li>
 Your skills range from those of a Graduate to a mid-senior Software Engineer
 </li>
 <li>
 You have a Bachelor's or equivalent in Computer Science, STEM or a similar degree
 
 
 </li>
 </ul>
 What we offer you
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Engineer - Go - Container Images

Trend Micro Inc.

<div>When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
ABOUT TREND MICRO
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world. For additional information, visit www.trendmicro.com
POSITION OVERVIEW
The Regional Account Manager (RAM) with [Dubai, UAE] will focus on proactively building new clients and grow assigned territories by working closely with our Technical, Channel Partner and Marketing team to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales target to contribute to the sales performance of the assigned region. The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company&rsquo;s value proposition and services to customers .
PRIMARY RESPONSIBILITIES<ul><li>
Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services</li><li>
Increasing market share in the defined territory objectives of accounts and develop market strategies for each product and service</li><li>
Knowledge of assigned territory, connect with CIO/CISO to create and grow opportunities
</li><li>Work with relevant stakeholders (Pre-Sales, Marketing and Sales Head) to take the right value proposition to Channel CEO and associated sales and technical teams</li><li>
Attain revenues goals per quarter allocation in line with BU goals</li><li>
Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ Vmware/ Google)</li><li>
Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR and Security Platforms like SIEM and SOAR can be added advantage
</li><li>Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning
</li><li>Communicate relevant information to stakeholders to facilitate decision making</li><li>
Build and maintain client contacts and relationships by understanding client&rsquo;s business and requirements</li><li>
Consult customers on cyber security initiatives and drive constant engagement from demos till post implementation support</li><li>
Lead and support any client meetings/calls
</li><li>Hold and participate in the account review meetings to discuss claims customer experience, service performance and client feedback as well as possible future opportunities for CVP</li></ul>
EXPERIENCE<ul><li>
Minimum 5 years of relevant Sales Experience and preferably few years in Security Industry.</li><li>
Account Management certification such as SPIN or TAS would be highly regarded.</li><li>
Sales Based Certifications</li><li>
Security Certification</li><li>
Exposure to both End Customer Environments and Channels</li><li>
Selling value to CIO, and complex multiple customer scenario showcasing technical and sales expertise</li><li>
Proven Account Management experience in commercial sector</li><li>
Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry etc), country regulations that affect target markets
</li><li>Must have growth-oriented mindset and experience of working in the collaborative environment
</li><li>Collaborative across various functions such as Technical, Marketing, Channel, to ensure customer success at all level</li><li>
Ability to network, create and build strong relationships senior executive relationships</li><li>
Excel in presenting business value proposition, solutions/benefits of complex technology in easy-to-understand business language</li></ul>
Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
#LI-Onsite
#LI-NA1
We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.</div>

Regional Account Manager

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