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business operations automation analyst Jobs in Kuwait City

business operations automation analyst

integration

enterprise platform

Zain

<div>About the Role 
Responsible for maintaining BSS platforms to ensure their high availability, reliability, and performance. This role requires a proactive approach to system monitoring and issue resolution, as well as collaboration with various departments to support and enhance BSS applications.
Responsibilities:<ul><li>
Administer and maintain BSS platforms to ensure high availability, reliability, and performance.</li><li>
Implement and manage system upgrades, patches, and configurations.</li><li>
Monitor system performance and proactively identify and resolve issues.</li><li>
Work with developers and business analysts to design and implement integration solutions.</li><li>
Participate in the development and testing of new features and enhancements.</li><li>
Ensure that all integrations and developments comply with company standards and best practices.</li><li>
Lead and participate in BSS-related projects, ensuring timely and within-budget completion.</li><li>
Coordinate with stakeholders to define project requirements, scope, and deliverables.</li><li>
Track project progress and provide regular updates to management.</li><li>
Conduct training sessions for end-users on BSS applications and new functionalities.</li><li>
Develop user manuals, training materials, and FAQs to assist users.</li><li>
Provide ongoing support to ensure users are effectively utilizing the BSS platforms.</li><li>
Ensure data integrity and accuracy within the BSS platforms.</li><li>
Develop and generate reports to provide insights into system performance and business operations.</li><li>
Analyze data to identify trends and recommend improvements.</li></ul>
What We Need From You 
Skills:<ul><li>
Strong understanding of database management and SQL.</li><li>
Experience with APIs and integration technologies.</li><li>
Familiarity with cloud-based solutions and services.</li><li>
Excellent problem-solving and analytical skills.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work independently and as part of a team.</li></ul>
Education Level/Major:
Bachelor's degree in computer science, Information Technology, Business Administration, or a related field.</div>

Enterprise Platform

<div>Overview:
<div>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</div><div> 
</div><div>The ESM Systems Engineer III is required to be certified at the expert level in multiple disciplines of systems and security (e.g., MCSE &amp; CISSP) and provides expert level engineering and management support for all Enterprise systems. ESMs support Enterprise-class infrastructure in the RCC-SWA by providing optimization, administration, and technical documentation of all Enterprise infrastructure systems. Resolves and appropriately completes assigned cases and change requests and acts as an escalation of support issues. The core infrastructure technology duties include Enterprise Microsoft Active Directory, Azure Active Directory (Entra ID), SCCM (MECM), WSUS, SQL, ADFS, MIM/FIM, DNS, OCSP, and PKI system security and policy configuration, PowerShell scripting, and top-level support for enterprise-wide initiatives in a virtualized environment. The position is a senior role and will mentor Systems Engineers and serve as the primary support entity for problem escalation, reporting directly to the section team lead. Broad knowledge and expert level hands-on experience in a large Enterprise are essential for success in this role. Program: OMDAC-SWACA</div><div></div><div> 
This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!</div><div></div><div> 
You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver&rsquo;s license in order to be qualified for this position.</div> 
<div></div>
Responsibilities:
<ul><li>Provides Enterprise-level support for Active Directory, Azure Active Directory (Entra ID), and Windows File Services in an Enterprise environment for global initiatives.</li><li>
Performs problem Management and Root Cause Analysis for Corporate Identity Management in a large-scale Department of Defense setting.</li><li>
Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application, or system problems.</li><li>
Installs, configures, and maintains Microsoft Active Directory, Microsoft Enterprise tools, and third-party software.</li><li>
Coordinates and implement patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries. Create desktop and server images utilizing technologies such as MDT.</li><li>
Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.</li><li>
Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.</li><li>
Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure.</li><li>
Performs other duties and assignments as required.</li></ul>
Qualifications:
<ul><li>Qualifications:</li><li>
Security Clearance:<ul><li>
Requires an active Secret Clearance</li></ul></li><li>
Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required.
<ul><li>Bachelor&rsquo;s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.</li><li>
This position requires candidates to adhere to DoD 8570.01-M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline Environment (BE) certifications cannot also be used as a Computing Environment (CE).</li><li>
The authorized certifications for this job title are listed as follows:</li></ul></li><li>
BASELINE:<ul><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner</li><li>
CompTIA: SecurityX ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CCSP: Certified Cloud Security Professional</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li></ul></li><li>
COMPUTING ENVIRONMENT (CE):<ul><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: MCSA: Cloud Platform</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Data Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCTS: Administering and Deploying System Center 2012 Configuration Manager (SCCM)</li></ul></li><li>
Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.<ul><li>
Minimum of 5 years of experience (10 preferred) in demonstrating the ability and aptitudes, required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems.</li><li>
Platforms including a combination of the following:
<ul><li>Microsoft Active Directory</li><li>
Azure Active Directory (Entra ID)</li><li>
MECM (SCCM)</li><li>
Intune</li><li>
WSUS</li><li>
SQL</li><li>
MIM/FIM</li><li>
ADFS</li><li>
DNS</li><li>
PKI</li><li>
Azure Virtual Desktop in a Wide Area Network.</li></ul></li><li>
Experience with a customer service-oriented company</li></ul></li><li>
Skills &amp; Technology Used:
<ul><li>Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure.</li><li>
Excellent organizational, interpersonal, written, and verbal communication skills.</li><li>
Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously.</li><li>
Ability to Install, configure, and maintain Microsoft Active Directory, Microsoft Enterprise tools, and third-party software utilities for hardware systems within operational guidelines.
</li><li>Active Directory, Azure Active Directory (Entra ID) and Windows Enterprise environment.</li><li>
System Center Configuration Manager.</li><li>
Ability to analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD).</li><li>
MS Active Directory Domain Services.</li><li>
MS Active Directory Certificate Services (AD CS).</li><li>
Ability to create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.</li></ul></li></ul><h4 class="jobSectionHeader">
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</h4></div>

ESM Systems Engineer III

V2X Inc

<div>
 
 Overview
 
 
 
 
 Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.
 
 
 
 The ESM Systems Engineer III is required to be certified at the expert level in multiple disciplines of systems and security (e.g., MCSE &amp; CISSP) and provides expert level engineering and management support for all Enterprise systems. ESMs support Enterprise-class infrastructure in the RCC-SWA by providing optimization, administration, and technical documentation of all Enterprise infrastructure systems. Resolves and appropriately completes assigned cases and change requests and acts as an escalation of support issues. The core infrastructure technology duties include Enterprise Microsoft Active Directory, Azure Active Directory (Entra ID), SCCM (MECM), WSUS, SQL, ADFS, MIM/FIM, DNS, OCSP, and PKI system security and policy configuration, PowerShell scripting, and top-level support for enterprise-wide initiatives in a virtualized environment. The position is a senior role and will mentor Systems Engineers and serve as the primary support entity for problem escalation, reporting directly to the section team lead. Broad knowledge and expert level hands-on experience in a large Enterprise are essential for success in this role. Program: OMDAC-SWACA
 
 
 
 This position offers company-paid housing and transportation, a completion bonus and tuition reimbursement program!
 
 
 
 
 You must satisfy all host country requirements to legally work in the host country to include but not limited to the ability to obtain and maintain a host nation visa and host nation driver&rsquo;s license in order to be qualified for this position.
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provides Enterprise-level support for Active Directory, Azure Active Directory (Entra ID), and Windows File Services in an Enterprise environment for global initiatives.
 </li>
 <li>
 Performs problem Management and Root Cause Analysis for Corporate Identity Management in a large-scale Department of Defense setting.
 </li>
 <li>
 Serves as escalation point for application support and troubleshooting, provides guidance and direction in the resolution of escalated issues and complex production, application, or system problems.
 </li>
 <li>
 Installs, configures, and maintains Microsoft Active Directory, Microsoft Enterprise tools, and third-party software.
 </li>
 <li>
 Coordinates and implement patch management, monthly Windows update deployments process to Servers and Workstations, Analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD), custom reporting using SQL and creating WQL queries. Create desktop and server images utilizing technologies such as MDT.
 </li>
 <li>
 Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
 </li>
 <li>
 Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
 </li>
 <li>
 Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure.
 </li>
 <li>
 Performs other duties and assignments as required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Qualifications:
 </li>
 <li>
 Security Clearance:
 </li>
 <ul>
 <li>
 Requires an active Secret Clearance
 </li>
 </ul>
 <li>
 Education / Certifications: One-year related experience can be substituted for one year of education if the degree is required.
 </li>
 <ul>
 <li>
 Bachelor&rsquo;s Degree or equivalent experience preferably in Computer Science or MIS, IS, Engineering or related field.
 </li>
 <li>
 This position requires candidates to adhere to DoD 8570.01-M. All candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. Baseline Environment (BE) certifications cannot also be used as a Computing Environment (CE).
 </li>
 <li>
 The authorized certifications for this job title are listed as follows:
 </li>
 </ul>
 <li>
 BASELINE:
 </li>
 <ul>
 <li>
 Cisco: CCNP: Certified Network Professional - Security
 </li>
 <li>
 CompTIA: CASP+ ce: Advanced Security Practitioner
 </li>
 <li>
 CompTIA: SecurityX ce
 </li>
 <li>
 GIAC: GCED: Certified Enterprise Defender
 </li>
 <li>
 GIAC: GCIH: Certified Incident Handler
 </li>
 <li>
 ISACA: CISA: Certified Information Systems Auditor
 </li>
 <li>
 ISC2: CCSP: Certified Cloud Security Professional
 </li>
 <li>
 ISC2: CISSP (or Associate): Certified Information Systems Security Professional
 </li>
 </ul>
 <li>
 COMPUTING ENVIRONMENT (CE):
 </li>
 <ul>
 <li>
 Microsoft: 365 Certified: Enterprise Administrator Expert
 </li>
 <li>
 Microsoft: Certified: Azure Database Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Security Engineer Associate
 </li>
 <li>
 Microsoft: Certified: Azure Solutions Architect Expert
 </li>
 <li>
 Microsoft: MCSA: Cloud Platform
 </li>
 <li>
 Microsoft: MCSA: Windows Server 2012
 </li>
 <li>
 Microsoft: MCSA: Windows Server 2016
 </li>
 <li>
 Microsoft: MCSE: Cloud Platform and Infrastructure
 </li>
 <li>
 Microsoft: MCSE: Core Infrastructure
 </li>
 <li>
 Microsoft: MCSE: Data Management and Analytics
 </li>
 <li>
 Microsoft: MCSE: Productivity Solutions Expert
 </li>
 <li>
 Microsoft: MCSE: Server Infrastructure 2012
 </li>
 <li>
 Microsoft: MCTS: Administering and Deploying System Center 2012 Configuration Manager (SCCM)
 </li>
 </ul>
 <li>
 Experience: One year of related academic study above the high school level may be substituted for one year of experience up to a maximum of a 4-year bachelor's degree in a Software Engineering or Business Information Systems discipline for three years general experience.
 </li>
 <ul>
 <li>
 Minimum of 5 years of experience (10 preferred) in demonstrating the ability and aptitudes, required to perform technical, managerial, or analytical work and coordination involving management of Enterprise level information systems.
 </li>
 <li>
 Platforms including a combination of the following:
 </li>
 <ul>
 <li>
 Microsoft Active Directory
 </li>
 <li>
 Azure Active Directory (Entra ID)
 </li>
 <li>
 MECM (SCCM)
 </li>
 <li>
 Intune
 </li>
 <li>
 WSUS
 </li>
 <li>
 SQL
 </li>
 <li>
 MIM/FIM
 </li>
 <li>
 ADFS
 </li>
 <li>
 DNS
 </li>
 <li>
 PKI
 </li>
 <li>
 Azure Virtual Desktop in a Wide Area Network.
 </li>
 </ul>
 <li>
 Experience with a customer service-oriented company
 </li>
 </ul>
 <li>
 Skills &amp; Technology Used:
 </li>
 <ul>
 <li>
 Ability to troubleshoot servers and infrastructure equipment, assess networking requirements and provide solutions, and make accurate and independent decisions under pressure.
 </li>
 <li>
 Excellent organizational, interpersonal, written, and verbal communication skills.
 </li>
 <li>
 Ability to perform comfortably in a fast-paced, deadline-oriented work environment and to successfully execute many complex tasks simultaneously.
 </li>
 <li>
 Ability to Install, configure, and maintain Microsoft Active Directory, Microsoft Enterprise tools, and third-party software utilities for hardware systems within operational guidelines.
 </li>
 <li>
 Active Directory, Azure Active Directory (Entra ID) and Windows Enterprise environment.
 </li>
 <li>
 System Center Configuration Manager.
 </li>
 <li>
 Ability to analyze SCCM / Intune log files, application packaging, and distribution, operating system deployment (OSD).
 </li>
 <li>
 MS Active Directory Domain Services.
 </li>
 <li>
 MS Active Directory Certificate Services (AD CS).
 </li>
 <li>
 Ability to create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
 </li>
 </ul>
 </ul>
 
 At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
 
</div>

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder led, profitable and growing.
 
 
 We are hiring an
 
 Ubuntu Pro Sales Engineer
 
 to help global companies embrace the latest and greatest Linux and open source applications. Our team applies expert insights to real-world customer problems, enabling the enterprise adoption of Ubuntu Pro, OpenStack and Canonical Microcloud, Kubernetes and a wide range of associated technology. The people who love this role are software engineers who enjoy customer conversations and solving customer problems during the presales cycle. Ubuntu is used by pretty much every enterprise in the world, in every industry. This is a fantastic opportunity to learn about the open source technology landscape and develop your business technology insights. You will see first hand in various industries how Linux - and Ubuntu in particular - is shaping innovation and changing the world for the better.
 
 
 This role is particularly suited to candidates with a technical background who are business minded and driven by commercial success. This role is on our global Field Engineering team and will work closely with enterprise sales leads.
 
 
 
 Location:
 
 Most of our colleagues work from home. We are growing teams in EMEA, Americas and APAC time zones, so can accommodate candidates from almost any country.
 
 
 What your day will look like
 
 
 The Ubuntu Pro Sales Engineer is a key player in our efforts to facilitate and drive the adoption of Ubuntu Pro in the very large Ubuntu enterprise user base.
 
 
 <ul>
 <li>
 Collect customer business requirements and advise them on Ubuntu and relevant open source applications
 </li>
 <li>
 Identify customer challenges with open source and articulate how Ubuntu Pro could help solve them
 </li>
 <li>
 Deliver presentations and demonstrations of Ubuntu Pro to prospective and current clients
 </li>
 <li>
 Liaise with product teams to give them feedback on requirements to influence roadmap
 </li>
 <li>
 Work collaboratively with your sales team to reach our common targets
 </li>
 <li>
 Global travel up to 25% of time for internal and external events and 25% to customer meetings
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path
 </li>
 <li>
 Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
 </li>
 <li>
 Track record of going above-and-beyond expectations to achieve outstanding results
 </li>
 <li>
 Demonstrated personal interest in continuous learning and development
 </li>
 <li>
 Practical knowledge of Linux, virtualisation, containers and networking
 </li>
 <li>
 Business-minded technology thinker and problem solver
 </li>
 <li>
 Knowledge of cloud computing concepts &amp; leaders, such as Kubernetes, AWS, Azure, GCP
 </li>
 <li>
 Interest in large-scale enterprise open source - private clouds, machine learning and AI, data and analytics
 </li>
 <li>
 Intermediate level Python programming skills
 </li>
 <li>
 Passion for technology evidenced by personal projects and initiatives
 </li>
 <li>
 The work ethic and confidence to shine alongside motivated colleagues
 </li>
 <li>
 Professional written and spoken English with excellent presentation skills
 </li>
 <li>
 Experience with Linux (Debian or Ubuntu preferred)
 </li>
 <li>
 Excellent interpersonal skills, curiosity, flexibility, and accountability
 </li>
 <li>
 A dynamic person who loves to jump in new projects and interact with people
 </li>
 <li>
 Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
 </li>
 <li>
 Thoughtfulness and self-motivation
 </li>
 <li>
 Result-oriented, with a personal drive to follow up and meet commitments
 </li>
 <li>
 Ability to travel internationally, for company events up to two weeks long, and customer or industry meetings
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Ubuntu Sales Engineer (Entry-Level)

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a Software Maintenance Engineer to&hellip;
 
 
 &hellip;work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.
 
 
 This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.
 
 
 You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
 
 
 
 Location:
 
 This is a remote role, we have teams in all time zones.
 
 
 The role entails
 
 
 <ul>
 <li>
 Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
 </li>
 <li>
 Maintain a close working relationship with Canonical's Field, Support and product engineering teams
 </li>
 <li>
 Participate in upstream communities
 </li>
 <li>
 Develop bug fixes, backport patches, and work with upstream for inclusion
 </li>
 <li>
 Review code produced by other engineers
 </li>
 <li>
 Demonstrate good judgment in technical methods and techniques
 </li>
 <li>
 Prioritize work and manage your time effectively against those priorities
 </li>
 <li>
 Participate in team discussions to improve processes, tools, and documentation
 </li>
 <li>
 Maintain clear, technical and concise communications
 </li>
 <li>
 Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record
 </li>
 <li>
 Background in Computer Science, STEM or similar
 </li>
 <li>
 Experience with Linux and open source software
 </li>
 <li>
 Experience with at least one of Python, Go, C or C++ on Linux
 </li>
 <li>
 A drive to learn unfamiliar technology and deep-dive difficult issues
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Maintenance Engineer

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring a Software Engineer - L3 Support to&hellip;
 
 
 &hellip;work in a dynamic and exciting engineering role in Linux-based infrastructure and applications, covering all layers of the stack, including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph and Linux filesystems), networking (OVS, OVN and Core networking), OpenStack, Kubernetes and the open source applications running on top of them. It will challenge you to show the breadth of your engineering skills, which will be needed to work on almost any aspect of Ubuntu and the open source applications large enterprise customers run.
 
 
 This role is an opportunity for a technologist with a passion for Linux and open source to build a career with Canonical and drive success for our customers, community and the company. If you have an affinity for open source software, great communication skills, and a passion for troubleshooting and fixing issues in technology used by millions across the world, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 This role deals with critical issues in the open source stack that require upstream bug fixes. Our engineers are able to work productively at any level of the stack including the kernel and in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our customers, partners and Ubuntu itself.
 
 
 You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
 
 
 
 Location:
 
 This is a remote role, we have teams in all time zones.
 
 
 The role entails
 
 
 <ul>
 <li>
 Resolve complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
 </li>
 <li>
 Maintain a close working relationship with Canonical's Field, Support and product engineering teams
 </li>
 <li>
 Participate in upstream communities
 </li>
 <li>
 Develop bug fixes, backport patches, and work with upstream for inclusion
 </li>
 <li>
 Review code produced by other engineers
 </li>
 <li>
 Demonstrate good judgment in technical methods and techniques
 </li>
 <li>
 Prioritize work and manage your time effectively against those priorities
 </li>
 <li>
 Participate in team discussions to improve processes, tools, and documentation
 </li>
 <li>
 Maintain clear, technical and concise communications
 </li>
 <li>
 Work from home and travel internationally up to 10% of work time for team meetings, events and conferences
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 An exceptional academic track record
 </li>
 <li>
 Background in Computer Science, STEM or similar
 </li>
 <li>
 Experience with Linux and open source software
 </li>
 <li>
 Experience with at least one of Python, Go, C or C++ on Linux
 </li>
 <li>
 A drive to learn unfamiliar technology and deep-dive difficult issues
 </li>
 <li>
 Willingness to travel up to 4 times a year for internal events
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 You love technology and working with brilliant people
 </li>
 <li>
 You are curious, flexible, articulate, and accountable
 </li>
 <li>
 You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
 </li>
 <li>
 You have interest in, or willingness to learn about any of the following: Ubuntu Linux - kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD,Postgresql, Mongo, Debian packaging, distributed systems
 
 
 </li>
 </ul>
 What we offer colleagues
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Software Engineer - L3 Support

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are hiring an
 
 Engineering Manager
 
 ...
 
 
 This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
 
 
 The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you'll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
 
 
 
 Location:
 
 This is a globally remote role.
 
 
 
 The role entails
 
 
 
 <ul>
 <li>
 Manage a growing engineering team to optimise the quality and velocity of both development and operations
 </li>
 <li>
 Identify and measure team health indicators
 </li>
 <li>
 Implement disciplined engineering and operations processes
 </li>
 <li>
 Represent the BootStack team with respect to stakeholders, customers, and external teams
 </li>
 <li>
 Ensure proper team focus on priorities, milestones, and deliverables
 </li>
 <li>
 Work to meet service level agreements with customer deployments around the globe
 </li>
 <li>
 Deliver quality managed services in a consistent, timely manner
 
 
 </li>
 </ul>
 
 What we are looking for in you
 
 
 
 <ul>
 <li>
 Bachelors (or equivalent) education in a technology field
 </li>
 <li>
 Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
 </li>
 <li>
 Proven experience with OpenStack
 </li>
 <li>
 Demonstrated strong commitment to testing methodologies and maintainable code quality
 </li>
 <li>
 Experience with Linux system administration, Ubuntu/Debian a plus
 </li>
 <li>
 Strong communication and cooperation skills
 </li>
 <li>
 Experience with agile software development methodologies
 </li>
 <li>
 Experience working in and managing distributed teams
 </li>
 <li>
 Technical aptitude for understanding complex distributed systems
 </li>
 <li>
 Experience with cloud topologies and technologies
 </li>
 <li>
 Travel to team and company events and customer meetings, roughly 20% or less
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Team Member Assistance Program &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

OpenStack Engineering Manager

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