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business development executive Jobs in Dubai

business development executive

sales manager

business development manager Jobs in Dubai

business development manager

marketing executive

executive account manager

First Flight Courier ME LLC

<p>We are urgently looking for a detail-oriented Account Executive to perform and coordinate accounting duties within our organization .</p><p><b>Key responsibilities: -</b></p><p>Control &amp; Reconcile Accounts Payables, Bank related activities including reconciliation, Ensure timely period close, Assist in the preparation of monthly, quarterly, and annual financial statements, Process and manage petty cash accounts and expense reimbursements, Support internal and external audits.</p><p><b>Desired Candidates Profile:</b></p><ul><li>B.Com / M.Com</li><li>Minimum 2 years of UAE working experience in Accounts &amp; Finance.</li><li>Strong communication &amp; Organizational skills.</li><li>Proficiency in Microsoft office tools particularly in Excel.</li><li>Ability to work with no to little supervision.</li><li>Experience in Courier and Cargo is preferable.</li><li>Ready to Join Immediately</li></ul><p>Job Type: Full-time</p><p>Pay: Up to AED3,500.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>UAE: 2 years (Required)</li><li>Accounts &amp; Finance: 2 years (Required)</li></ul>

Accounts Executive

Coffee Planet

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  <strong>
   ﻿
  </strong>
  Coffee Planet, part of the Ludlow Coffee Group, is a top-tier full-service specialty coffee solutions provider based in the UAE. Established in 2005, the company celebrates 20 years of excellence in sourcing the finest Arabica beans from premier coffee-growing regions and roasting them locally in the UAE. We supply premium, locally roasted coffee across the Middle East and beyond, serving HORECA, retail, and B2B sectors. Our comprehensive coffee solutions include equipment, capsules, ground and whole bean coffee, cold brew, barista training, machine servicing, and consumables. With a commitment to consistency, sustainability, and innovation, Coffee Planet is the trusted partner for coffee needs, from startup caf&eacute;s to international hotel groups.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB SUMMARY
  </strong>
 </p>
 <p>
  <strong>
   &nbsp;
  </strong>
  The role of Key Accounts Executive-Hotels will enable the individual to utilize their wealth of experience and education to have a major impact on the positive future growth and direction of Coffee Planet in the UAE and Internationally.
 </p>
 <p>
  As a key member of the Hotel and International brands team, this role is split into two distinct areas:
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accounts Management
 </p>
 <p>
  &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Sales
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   RESPONSIBILITIES
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  &nbsp;
  <strong>
   Account Management:
  </strong>
 </p>
 <p>
  &nbsp;
 </p>
 <ul>
  <li>
   Complete knowledge of each customer that you will be responsible for including client details, equipment &amp; contract details.
  </li>
  <li>
   &nbsp;Maintenance of complete records for each account under management including contact details of key personnel, equipment detail, location, and specification as well as contract terms &amp; conditions.
  </li>
  <li>
   &nbsp;Regular (weekly/fortnightly) scheduled meetings (each with predetermined agendas) with relevant personnel to build a suitable customer-service rapport with current and new personnel within each client. Not all people are the same so different approaches will be necessary.
  </li>
  <li>
   Maintain multi-layered contact with various personnel (outlet managers, F&amp;B managers/directors, and General Managers).
  </li>
  <li>
   Provide timely resolutions to any customer issues, liaising with various teams (Technical, Supply Chain, Roastery, Finance, Business Support, Marketing) within Coffee Planet to provide suitable solutions.
  </li>
  <li>
   Weekly reporting to senior management within Coffee Planet providing a write up of meeting details as well as regular provision of schedule of upcoming meetings.
  </li>
  <li>
   &nbsp;Monitoring and ensuring all contract conditions are met by the customer (e.g., minimum order requirements).
  </li>
  <li>
   Market intelligence gathering and reporting back to management to ensure that Coffee Planet remains at the forefront of the market.
  </li>
  <li>
   Competitor analysis and ongoing monitoring of their competitive advantages/weaknesses with a view to convert their accounts to Coffee Planet.
  </li>
  <li>
   Interaction with various Coffee Planet departments to ensure delivery of service &amp; product excellence as well as timely payment collection from managed accounts.
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Sales:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    &nbsp;
   </strong>
   Complete and competent knowledge of all products available to Coffee Planet customers to provide customers opportunities to buy various or more products.
  </li>
  <li>
   Regular liaison with the Sales Manager and Assistant Marketing Manager to provide regular new items for purchase as well as suggestion of suitable POS or promotional material to assist in sales of Coffee Planet products.
  </li>
  <li>
   &nbsp;Maintain a keen awareness of all products used in each account to convert such sales to Coffee Planet for the benefit of the business.
  </li>
  <li>
   Regular liaison with the Sales manager and Marketing team to provide insight and suggestions for Suitable POS/promotional materials to generate more visibility for Coffee Planet brand and increase the sales.
  </li>
  <li>
   Sales Presentations &amp; Product Demos: Present and demonstrate the company&rsquo;s products or services to prospective clients.
  </li>
  <li>
   Generate new business to reach sales targets, ensure business profitability.
  </li>
  <li>
   Building Relationships: develop and maintain strong, long-term relationships with existing and prospective clients.
  </li>
  <li>
   Negotiation &amp; Closing: negotiating prices and contract terms and clauses &ndash; closing new business.
  </li>
  <li>
   Customer Feedback: Gather customer feedback and insights to help improve products, services, and the sales process.
  </li>
  <li>
   Reporting: maintain accurate records of sales activities, customer interactions, and follow-ups in the CRM system.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   &nbsp;QUALIFICATIONS/EXPERIENCE REQUIRED
  </strong>
 </p>
 <ul>
  <li>
   &nbsp;Min. Bachelors University Degree
  </li>
  <li>
   2-3 years of hotel sales experience
  </li>
  <li>
   &nbsp;Willingness to work in a fast-paced, team environment.
  </li>
  <li>
   Flexible, adaptable with clients, colleagues and organization needs.
  </li>
  <li>
   Able to multi-task several projects/programs at the same time.
  </li>
  <li>
   &middot;Detailed, organized, and resourceful, reliable, and trustworthy
  </li>
  <li>
   Proactive self-starter who is excited by the prospect of assisting to create a global brand.
  </li>
 </ul>
</div>


Key Account Executive-Hotels

Datadog

<div><p><b>Mid-Market Account Executive</b></p>
<p>
As an Account Executive on our Mid-Market Sales team, you will assist in Datadog's overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success.</p>
<p><i>
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.</i></p>
<p><b>
What You'll Do:</b></p>
<ul>
<li>Focus entirely on net-new logo acquisition</li>
<li>Convert inbound leads to closed opportunities</li>
<li>Leverage tools such as Sales Navigator and DiscoverOrg</li>
<li>Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps)</li>
<li>Multi-thread into different departments of a complex organization</li>
<li>Collaborate with Sales Development Representatives to drive top of funnel activity</li>
<li>Manage the full sales cycle, including negotiations and on-site technical demonstrations</li>
</ul>
<p><i>Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply.</i></p>
<p><b>
Who You Are:</b></p>
<ul>
<li>Experienced in hunting and closing net new logos</li>
<li>Fluent in Arabic, a plus</li>
<li>Able to strategically map out and break into large scale organizations</li>
<li>Curious, motivated, and driven as a sales person</li>
<li>Bold on the phones and creative in your emails</li>
<li>Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time</li>
</ul>
<p><b> Benefits and Growth:</b></p>
<ul>
<li>High income earning opportunities based on self performance</li>
<li>Opportunity for Presidents Club</li>
<li>New hire stock equity (RSU) and employee stock purchase plan (ESPP)</li>
<li>Continuous professional development, product training, and career pathing</li>
<li>Sales training in MEDDIC and Command of the Message</li>
<li>Intra-departmental mentor and buddy program for in-house networking</li>
<li>An inclusive company culture, opportunity to join our Community Guilds</li>
<li>Generous global benefits</li>
</ul>
<p><i>Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.</i></p><p></p><div>
<p><b>
About Datadog:</b></p>
<p>
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
</p><p></p><p><b>Equal Opportunity at Datadog:</b></p>
<p>
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.</p>
<p>
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.</p>
<p><b>
Privacy and AI Guidelines:</b></p>
<p>
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.</p></div></div>

Mid Market Account Executive (MENA)

Bare International

<div><p><b>Position Summary: </b>Supports Key Account Managers in servicing strategic clients by coordinating communications and tracking deliverables. Ensures smooth operations and timely issue resolution through effective collaboration with internal teams.</p><p></p><p><b><br>
POSITION AVAILABLE: </b>Key Account Assistant / Project Coordination Executive &ndash; UAE</p><p></p><p><b><br>
Key Responsibilities :</b></p>
<p><b>
Scheduling of Evaluations &amp; Project Management</b></p>
<ul>
<li>Assist Key Account Manager to ensure 100% completion of project &amp; evaluations</li>
<li>Take charge of all administrative tasks related to the project.</li>
<li>Add required Evaluations on the job board, follow the weekly calendar for assigning &amp; scheduling Evaluations.</li>
<li>Assign the shop to the appropriate Evaluators</li>
<li>Constant and prompt communication (email or calls) with Evaluators</li>
<li>Coordinate with the Quality Control team to assist the Key Account Manager in resolving disputed reports.</li></ul><br>
<p></p>
<p><b>
Client Management</b></p>
<ul>
<li>Assist the Key Account Manager in coordinating and updating Clients</li>
<li>Revert to Clients within 1 business day</li>
<li>Work hand-in-hand with the Key Account Manager to ensure proactive and prompt follow-up on client issues</li></ul><br>
<p></p>
<p><b>
Evaluator Recruitment &amp; Management</b></p>
<ul>
<li>Recruit Evaluators through various channels</li>
<li>Ability to access networks for recruitment in Singapore</li>
<li>Manage evaluators and respond to their queries promptly</li>
<li>Brief, train, engage evaluators</li></ul><br>
<p></p>
<p><b>
Miscellaneous</b></p>
<ul>
<li>Participate in team and company meetings.</li>
<li>Support in ad-hoc reporting tasks</li></ul><br>
<p></p>
<p><b>
Experience required</b></p>
<ul>
<li>Bachelor's Degree<br>
with 1&ndash;2 years of experience in a coordination, customer support, or operational role.</li>
<li>Strong written English communication skills with the ability to communicate clearly and professionally. Additionally, fluency in Arabic is a must.</li></ul><br>
<p></p>
<p><b>
General skills required:</b></p>
<ul>
<li>Proficient with MS Office (esp. Outlook, Word, Excel, and PowerPoint) and internet-savvy</li>
<li>Good interpersonal skills with excellent written and verbal proficiency in English</li>
<li>Bilingual in any of the local languages would be an advantage</li>
<li>Demonstrate responsible, ethical, and honest behaviour in all tasks &amp; responsibilities</li>
<li>Problem solver: react quickly and appropriately to problems.</li>
<li>Follow up promptly.</li>
<li>Should have a Can-do attitude.</li></ul><br>
<p></p>
<p><b>
Reports to:</b> Key Account Manager / Operations Manager / Regional Director.</p><br>
<p></p>
<p><b>
Location:</b> UAE (Hybrid), Candidate must be based in the UAE.</p><br>
<p></p>
<p><i>
BARE International would like to store your CV in its Bamboo HR Hiring database for 2 years for the purpose to provide you opportunities in case of similar openings within the BARE Group. Your data is handled by HR professionals of BARE International and is kept on servers at North America. Details about the Data handling at BARE can be obtained at BARE&rsquo;s Privacy Notice at </i><i>http://sh.baidata.com/PNJobApp</i><i>.</i></p><br>
<p><i>
</i></p><p><i>For questions or requests to revoke this consent you can any time contact us on our Data Privacy Webform</i> <i>at </i><i>http://sh.baidata.com/PWebForm</i>.</p></div>

Key Account Assistant / Project Coordination Executive – UAE

Aims Healthcare LLC

<p><b>Business Development Executive / Key Account Manager</b></p><p><b>Industry:</b> Hospitality / Hotel<br/><b>Experience:</b> Up to 1 Year<br/><b>Location:</b> UAE<br/><b>Expected Salary:</b> AED 6,000+ (Negotiable based on commission/incentives)<br/><b>Mobility:</b> Valid UAE Driving License &amp; Own Car (Required)</p><p><b>Professional Summary:</b></p><p>Ambitious and client-focused <b>Business Development Executive</b> with nearly <b>1 year of experience in the hotel industry</b>, combining strong sales acumen with a proactive approach to <b>client acquisition and key account management</b>. Skilled in building and maintaining B2B relationships, generating corporate leads, and closing deals to support revenue growth. Holds a <b>valid UAE driving license with own vehicle</b>, enabling full mobility across client locations and hotel properties.</p><p><b>Core Responsibilities:</b></p><ul><li>Generated new business by identifying and targeting <b>corporate clients, travel agents, and event organizers</b>.</li><li>Managed existing <b>key accounts</b> to ensure retention and maximize revenue opportunities.</li><li>Conducted regular <b>client visits and sales meetings</b>, utilizing own vehicle for travel within assigned territory.</li><li>Presented tailored hotel packages and negotiated rates/contracts based on client requirements.</li><li>Achieved and exceeded sales targets through <b>cold calling, networking, and lead follow-up</b>.</li><li>Worked closely with hotel operations and reservations teams to ensure service delivery matched client expectations.</li><li>Provided feedback on market trends and competitor offerings to support strategy development.</li><li>Maintained accurate records in CRM systems and prepared weekly sales reports.</li></ul><p><b>Key Skills:</b></p><ul><li>Hotel Sales &amp; Business Development</li><li>Key Account Management (KAM)</li><li>B2B Sales &amp; Client Acquisition</li><li>Strong Negotiation &amp; Presentation Skills</li><li>Territory Management (with personal vehicle)</li><li>Market Intelligence &amp; Competitor Analysis</li><li>CRM &amp; Lead Management</li><li>Target-Oriented &amp; Self-Motivated</li></ul><p><b>Requirements:</b></p><ul><li>Valid <b>UAE Driving License</b></li><li>Own <b>Car for Business Travel</b></li><li>Excellent Communication &amp; Interpersonal Skills</li><li>Knowledge of the UAE hospitality market is a strong plus</li><li>Willingness to work flexible hours, including client events or weekends if required</li></ul><p><b>Languages:</b></p><ul><li>English &ndash; Fluent</li></ul><p>Job Type: Full-time</p><p>Pay: From AED6,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you hold a valid UAE driving license and a car?</li></ul><p>Experience:</p><ul><li>Hotel/hospital: 1 year (Required)</li></ul>

Business Development Executive

Infosys

<div><b>Role Information</b><div><div><div><b>
Role </b></div><div>Business Development Manager</div></div><br>
<div><div><b>
Role Designation </b></div><div>Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div></div><br>
<div><div><b>
Career Stream </b></div><div>Global Markets</div></div><br>
<div><div><b>
Career Sub Stream </b></div><div>Sales</div></div><br>
<div><div>
</div></div><br>
<div><div><b>Reports to </b></div><div>Sales Head</div><h2 class="jobSectionHeader"><b>
Billable</b><b> Role (Y/N)</b></h2><div>
 N</div></div><br>
<div><div><b>
Supervises </b></div><div>Not specified</div><h2 class="jobSectionHeader"><b>
Billable Utilization
 </b></h2><div>NA</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Financial Size
</b></h2><h2 class="jobSectionHeader"><b>(Revenue/ Budget/Span)</b></h2></div><div>
 2-3 New accounts (1-2 class A) per half<br>
US$ 1-2M per half</div><div><h2 class="jobSectionHeader"><b>
Incumbency
</b></h2><h2 class="jobSectionHeader"><b>(Single/ Multiple)</b></h2></div><div>
 Multiple</div></div><br>
<div><div><h2 class="jobSectionHeader"><b>
Team Size &amp; Dispersion</b></h2><h2 class="jobSectionHeader"><b>
(Direct &amp; Indirect reports, Single/ Multiple locations)</b></h2></div><div>
 TAL of 30-35 account; 7-10 being Class A/Must Win<br>
Number of Direct reports : 1-2</div><div><h2 class="jobSectionHeader"><b>
Location
</b></h2><h2 class="jobSectionHeader"><b>(Onsite/ Offshore)</b></h2></div><h2 class="jobSectionHeader"><b>
Onsite / Offshore</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
</b></h2></div><br>
<div><h2 class="jobSectionHeader"><b>Operating Network </b><b>(Internal)</b></h2><h2 class="jobSectionHeader"><b>
Head of Sales, Account Development Specialist, All HBUs, IBU delivery, Finance, Legal, HR, CCD, IS, UPAMs, GEMs, DHs, IBU Heads, NBD team, HoS</b></h2></div><div><h2 class="jobSectionHeader"><b><br>
Operating Network </b><b>(External)</b></h2><h2 class="jobSectionHeader"><b>
Clients (CXOs, Business Leadership, IT Leadership and below, Procurement office, Client Audit and compliance), Alliance partners, other contractors at Client (direct competitors, other companies managing PMO, independent contractors etc.)</b></h2></div><br>
</div>
0<div><div><div>
Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div></div><br>
<div><div>
Generate leads through &ndash; meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, and deal consultants. Do customer profiling, A/C Planning and set revenue / margin targets by services line at the account level. Create and / or edit messaging around Infosys services and solutions as is necessary. Identify and secure meetings with the right contacts in the client organization; Anchor meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners. Research and provide analysis on all key accounts to attain an understanding of needs, develop organization charts / structures for all key accounts. Identify the right team internally and for meetings, identify the right external partners (based on fitment, market presence, internal capabilities, and price and prospect preference), Provide intelligence on competition, Figure out the target price, help get the internal approvals, co-develop and provide inputs to model / solution and provide content as is necessary. Negotiate teaming agreements and prices with external partners. Negotiate MSA terms and conditions. Effectively handover the project to delivery for execution (in case of the won projects). Develops account plan, relationship map, Signs off on SOWs, submits invoices, follows up for payment release. Handover the account to the right person(mostly an EM) at the right time based on guidance from the manager WITH THE OBJECTIVE OF coming up with a winning strategy to meet A/C opening and revenue targets, penetrating the account by positioning Infosys strategically and as a trusted partner, develop a winning proposal, ensure a win and sufficient and necessary document to start the work, creating a pipeline of opportunities across the service mix, creating a long term relationship with the prospect and growing in the account as per 18 m plan and ensuring account is moved from &quot;hunt&quot; to &quot;farm&quot; mode WITHIN the assigned set of accounts and within organizational policies and guidelines.</div></div><br>
</div><br>
<b>
Educational Qualification and Experience Requirements</b><br>
<br>
20<div><div><div>
Business Development Manager/ Sales Manager<br>
Senior Business Development Manager/ Senior Sales Manager</div><div><b> Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>11</div><div> 9</div><div><b> Career Stream </b></div><div>NA</div></div><br>
</div><ul><li><i>Categorized based on Infosys recognized list of colleges and courses
</i></li></ul><br>
<b>For Higher Proficiency </b>20<div><div><div><b>
Career Stream </b></div><div><b>Engineering Graduate</b></div><div><b> CA / Tier MBA*</b></div><div><b> Non Engineering Graduate</b></div><div><b> PhD</b></div></div><br>
<div><div><b>
Minimum No. of Years </b></div><div>14</div><div> 12</div><div> Global Markets</div><div> NA</div></div><br>
</div><br>
2<div><div><div>
Global Markets</div></div><br>
<div><div>
Knowledge of business processes of the client and the underlying Economics of the industry, competitive dynamics<br>
</div></div><br>
</div><br>
<div></div><b>Areas of Responsibility</b><br>
<ul><li><b>Business Planning &ndash; Organization / Unit Level</b></li></ul>
The Business Development Manager will provide revenue and profitability numbers for TAL accounts. S/He will market / segment analysis and needs / services / solutions identification to the HOS, <b>in order to</b> help setting revenue / margin goals at the unit level.<br>
<ul><li><b>Sales Planning and Review
</b></li></ul>The Business Development Manager will, for the assigned the target accounts(TAL) identified by HoS, do customer profiling, A/C Planning and set revenue / margin targets by services line at the account level, <b>in order to</b> come up with a winning strategy to meet A/C opening and revenue targets.<br>
<ul><li><b>Market Development</b></li></ul>
The Business Development Manager will persuade clients to provide and commit to industry wide reference, analyst references, case studies, joint webinars, and joint speaking engagements. S/He will provide input on specific events / sponsorships to corporate marketing. Create and / or edit messaging around Infosys services and solutions as is necessary, participate in events and conferences, identify new alliances, participate in joint alliance marketing events, and conferences <b>in order to</b> support revenue growth and increase ROI on events.<br>
<ul><li><b>Customer Prospecting</b></li></ul>
The Business Development Manager will identify the right contacts in the client organization, secure meeting with the clients concerned, set appropriate agenda (client context and pain points, industry / competitive context, Infosys value propositions, anchor meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners, research and provide analysis on all key accounts to attain an understanding of needs, develop organization charts / structures for all key accounts.<br>
<br>
The Business Development Manager will create a/c plan, enlist executive sponsorship, ensure active participation from HBUs / Partners concerned, provide account context (includes topics to avoid), allocate roles and responsibilities for ongoing client interactions, review meeting material <b>in order to</b> penetrate the account by positioning Infosys strategically and as a trusted partner. S/He generates leads through &ndash; meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, deal consultants, <b>in order to</b> create a pipeline of opportunities (unqualified pipeline).<br>
<ul><li><b>Opportunity Identification and Qualification</b></li></ul>
The Business Development Manager will identify the opportunities in the TAL and get them qualified for pursuit, create an opportunity plan for top opportunities, ensure alignment with appropriate partner units, exec sponsorships etc.<b> in order to</b> create a healthy pipeline across the service mix.<br>
<ul><li><b>Proposal Development</b></li></ul>
The Business Development Manager will identify the right team (with help of HoS, if required), right external partners (based on fitment, market presence, internal capabilities, price and prospect preference). S/He will provide intelligence on competition, Figure out the target price, help get the internal approvals, co-develop and provide inputs to the model / solution and provide content as is necessary <b>in order to</b> develop a winning proposal.<br>
<ul><li><b>Proposal Negotiation and Closure</b></li></ul>
The Business Development Manager will set up meeting with the prospect to present technical proposal, discuss the commercials, identify the right team for the meetings, negotiate commercials, get LOE / SOW, and upload the LOE/SOW in the system, <b>in order to</b> ensure a win and sufficient and necessary document to start the work and negotiate teaming agreements and prices with external partners <b>in order to</b> get the best price. S/He will unsure effective handover of the project to delivery for execution (in case of the won projects).<br>
<ul><li><b>Contracting and MSA</b></li></ul>
The Business Development Manager will identify &quot;MSA accounts&quot;, position Infosys as strategic partner with presenting value proposition and create environment for signing an MSA (e.g. empanelment.), negotiate MSA terms and conditions <b>in order to</b> create a long term relationship with the prospect.<br>
<ul><li><b>Account Planning and Review</b></li></ul>
The Business Development Manager will develop the Account Plan in conjunction with the other stakeholders (Service line mix, revenues, profitability.) S/He develops relationship map, market share analysis, owns, communicates and executes as per the A/c plan, and conducts periodic review of plan with higher Management <b>in order to</b> grow in the Account as per 18m plan.<br>
<ul><li><b>Account Mining</b></li></ul>
The Business Development Manager will identify the right contacts in the client organization, secure meeting with the clients concerned and sets appropriate agenda (client context and pain points, industry / competitive context, Infosys value propositions), anchor meetings and close any opportunities generated.<br>
S/He will ensure active participation from HBUs / partners concerned provides account context (including topics to avoid), allocates roles and responsibilities for ongoing client interactions, reviews meeting material, <b>in order to</b> grow the account by positioning Infosys strategically and as an existing trusted partner. Handover the account to the right person (mostly an EM) at the right time based on guidance from the manager <b>in order to</b> ensure account is moved from &quot;hunt&quot; to &quot;farm&quot; mode.<br>
<ul><li><b>Account Operations</b></li></ul>
The Business Development Manager will sign off on SOWs / Contracts and follow up with the client to sign SOWs and upload into OMS. S/He submits invoices to client periodically and resolves any disputed amounts invoiced, follows up with clients (at succeeding levels if necessary) for release of payments, identifies the right list of clients for CSAT and follows up with client if necessary for CSAT and ELF <b>in order to</b> minimize revenue leakage for services delivered and enhance client satisfaction.
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The Business Development Manager will (Cimba Related) engage in creation of company, opportunity, contacts, proposal, proposal number, ensure creation of OM; ensure opportunity is kept up to date in terms of profile, start date, value etc. Schedule top 10 opportunity, pipeline and account review with HoS on defined periodic basis <b>in order to</b> ensure discipline, availability of data (person independence), right projections at the org level and data driven decision making.<br>
<ul><li><b>Relationship Management</b></li></ul>
The Business Development Manager will handle customer complaints about project executions across IBU delivery and HBUs identify and recommend the right Infosys executives with whom the client can connect, set up meetings and set the right expectations. S/He recommends public engagements / conferences / Infosys events that the client and Infosys can jointly benefit from, gets the clients to participate in events and conferences of mutual benefit, sets up periodic reviews with important customer stakeholders per pre-agreed format, expectation setting with individual clients (who can be influenced) before the Account relationship review document is presented formally, publishing of action items and tracking to closure.<br>
3rd party: S/He develops relationship with third party vendors as is necessary.
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The Business Development Manager will (Within Infosys) collaborate with Delivery management (HBU &amp; IBU delivery), HoS, Finance / Legal and IBU Leadership to resolve escalations. S/He identifies and sells to Infosys executives the specific client they should connect with, prepares executive briefing documents. Coaches on high level messages that resonate with account context. S/He identifies the right speakers / hosts (including self if applicable- higher proficiency) at the conferences with whom the client can connect / address the audience, incorporates internal feedback on the relationship review document to be presented, allocates roles to Infosys participants in the review and track action items to closure, <b>in order to </b>ensure a delighted customer.<br>
<ul><li><b>People Management</b></li></ul>
The Business Development Manager will guide team members, career planning, mentoring, reviews, appraisals, salary input, promotion input, grievance handling, <b>in order to</b> ensure an engaged employee.<br>
<ul><li><b>Organization Initiatives</b></li></ul>
The Business Development Manager will take part in the organization level initiatives as guided by the manager <b>in order to</b> contribute to the growth / success of the organization.<br>
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<b>Knowledge, Skills required for the role</b><br>
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<b><i>Knowledge:</i></b> Knowledge of outsourcing business, cost and revenue drivers for an IT organization, Business case creation, Financial ratios and analysis (IRR, NPV, ROCE etc.), Statistical analysis (regression, correlation, mean, median, mode, frequency distributions), Presentation skills, knowledge of legal and contracting issues, develop a high level knowledge (including value proposition) of Infosys&rsquo; offerings.<br>
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<b><i>Skills:</i></b> Effective and structured communication skills (consultative skills when combined with business case creation above), conflict resolution / consensus building skills, problem solving skills, negotiation skills, Commercial Acumen, identification of political land, sense of humor, leadership and networking skills.<br>
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<b>Performance Measures</b><br>
<ul><li><b>Sales Planning and Review
</b></li></ul><ul><li>18 month Revenue</li><li>
Number of new A/Cs opened</li><li>
Profitability</li><li>
Service Line Mix</li></ul>
<ul><li><b>Market Development</b></li></ul>
Number of references provided<br>
<ul><li><b>Customer Prospecting</b></li></ul>
Unqualified Pipeline<br>
<ul><li><b>Opportunity Identification and Qualification</b></li></ul>
Qualified Pipeline<br>
<ul><li><b>Proposal Development</b></li></ul>
Win ratio<br>
<ul><li><b>Proposal Negotiation and Closure</b></li></ul><ul><li>
Win ratio</li><li>
Revenue at risk</li></ul>
<ul><li><b>Contracting and MSA</b></li></ul><ul><li>
Suggested - time to close MSA</li><li>
Ensuring MSAs are up to date</li></ul><br>
<ul><li><b>Account Planning and Review</b></li></ul><ul><li>
Account Revenue</li><li>
HBU Revenue mix</li><li>
Account margin</li><li>
Number of large deals</li><li>
Percentage of non-linear revenue</li></ul>
<ul><li><b>Account Mining</b></li></ul><ul><li>
Number of new buying centers</li><li>
$ From new buying centers</li><li>
Number of new service lines</li><li>
$ from new service lines</li></ul>
<ul><li><b>Account Operations</b></li></ul><ul><li>
RAR, DSO days</li><li>
CSAT Score</li><li>
ELF score</li><li>
Sales process compliance (percentage) - generated in Cimba</li></ul>
<ul><li><b>Relationship Management</b></li></ul><ul><li>
Number of client escalations</li><li>
Number of CXO meetings</li><li>
CSAT</li><li>
ELF scores</li></ul>
<ul><li><b>People Management</b></li></ul>
Score on 360-degree feedback<br>
<ul><li><b>Organization Initiatives</b></li></ul>
Number of organization level initiatives<br>
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<b>Additional Criteria for Higher Proficiency:</b><br>
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<b>Tasks</b>:
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Bigger portfolio, a team of ABDM/BDMs, Org level initiatives</div>

Business Development Manager - FS

TLB Business Advisory Services

<p>Please note: This is <b>NOT </b>a Finance or Accounting role. This is a Client Servicing position in a Creative Advertising Agency.</p><p><b>We&rsquo;re Hiring: Account Executive &ndash; Client Servicing</b><br/><i>Client Servicing Role (Not Finance)</i></p><p>We are hiring on behalf of our client &mdash; a <b>dynamic and fast-paced creative advertising agency</b> based in Dubai for <b>Account Executive &ndash; Client Servicing</b> to manage government accounts, oversee integrated campaigns, and drive strong client relationships.</p><p>In this role, you&rsquo;ll act as the day-to-day contact for clients, coordinate across internal teams, and ensure that campaigns (digital, social media, influencer, and AV) are delivered to the highest standard, on time, and within budget.</p><p><b>Key Responsibilities</b></p><ul><li>Act as day-to-day contact for government clients, alongside the Account Manager.</li><li>Understand client objectives and convert them into actionable briefs for creative, media, and digital teams.</li><li>Plan, execute, monitor, and report on integrated campaigns, with a strong focus on digital, social media, and influencer marketing.</li><li>Develop social media content briefs, coordinate with influencers/creators, and manage partnerships (negotiation, contracts, deliverables).</li><li>Track KPIs (reach, engagement, conversions, ROI) and prepare performance reports with insights and recommendations.</li><li>Ensure all deliverables comply with government protocols, regulations, and brand guidelines.</li><li>Coordinate internal workflow: budgets, timelines, resources, and project status updates.</li><li>Support proposals and pitches with creative campaign ideas to grow accounts.</li><li>Stay updated on UAE digital and influencer marketing trends; suggest innovative tools and platforms.</li><li>Work with the AV team to coordinate and execute social media video shoots, including event coverage and content production.</li></ul><p><b>Required Qualifications &amp; Experience</b></p><ul><li>Minimum 2 years&rsquo; agency experience working on government/public sector accounts in the UAE.</li><li>Proven track record in managing social media campaigns (end-to-end).</li><li>Hands-on experience in influencer/creator marketing (outreach, coordination, performance analysis).</li><li>Strong knowledge of digital and social platforms, metrics, and analytics (Meta Business Suite, Emplifi, etc.).</li><li>Excellent written and verbal communication skills in <b>both Arabic and English</b>.</li><li>Strong client-facing and stakeholder management skills.</li><li>Highly organised, deadline-driven, and detail-oriented.</li><li>Adaptable problem-solver with the ability to suggest practical solutions.</li></ul><p><b>Desirable Skills</b></p><ul><li>Understanding of UAE government protocols and approval processes.</li><li>Knowledge of visual or graphic content creation.</li><li>Strong negotiation skills with influencers, vendors, and media partners.</li><li>Proactive and collaborative mindset.</li></ul><p><b>Education &amp; Certifications</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Business, or related field.</li><li>Digital marketing/social media certifications are a plus.</li></ul><p><b>Performance Metrics</b></p><ul><li>Government client satisfaction and retention.</li><li>On-time, on-budget campaign delivery.</li><li>Social and influencer campaign performance (reach, engagement, conversions).</li><li>Growth of existing accounts (upsells/expansion).</li><li>Smooth internal coordination with minimal rework.</li></ul><p><b>How to Apply</b><br/>Send your CV and to <b>hr@icon-ad.com</b> with the subject line:<br/><b>&ldquo;Account Executive &ndash; Client Servicing&rdquo;</b>.</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Have you worked with government or public sector clients in the UAE before?</li><li>Are you currently based in the UAE and available to work on-site in Dubai?</li><li>What is your expected monthly salary (AED)?</li><li>What is your earliest available joining date?</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Account Executive - Client Servicing

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