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f&b operations manager

Raffles

<div>Company Description 
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Job Description 
Job Summary
The Food &amp; Beverage Operations Manager is responsible for leading and overseeing the daily operations of all F&amp;B outlets at Raffles &amp; Fairmont Doha. This role ensures the highest level of guest satisfaction, operational efficiency, financial performance, and team development. With a commitment to luxury hospitality, innovation, and service excellence, the F&amp;B Operations Manager supports the strategic direction of the Food &amp; Beverage division and ensures alignment with the brand standards of both Raffles and Fairmont.
Key Responsibilities
Operational Leadership<ul><li>
Supervise the day-to-day operations of all F&amp;B venues including restaurants, bars, lounges, and in-room dining.</li><li>
Maintain consistency in quality, service delivery, and guest experience across all touchpoints.</li><li>
Collaborate with the Chefs and Restaurant Managers to ensure smooth coordination between kitchen and service operations.</li><li>
Monitor service standards and implement improvement plans where needed.</li></ul>
Financial Management<ul><li>
Drive revenue growth through upselling, promotions, and cost control initiatives.</li><li>
Support in the development and execution of the F&amp;B budget, forecasting, and performance analysis.</li><li>
Optimize labor productivity and manage departmental expenditures in line with forecasts.</li></ul>
Team Management &amp; Development<ul><li>
Lead, train, and mentor a multicultural and dynamic F&amp;B team.</li><li>
Promote a positive, respectful, and inclusive work culture in line with company values.</li><li>
Conduct regular performance reviews and support professional development plans.</li><li>
Ensure adequate staffing levels and succession planning across outlets.</li></ul>
Guest Experience &amp; Service Excellence<ul><li>
Uphold and enhance service excellence in line with Forbes and LQA standards.</li><li>
Resolve guest complaints promptly and professionally, ensuring total satisfaction.</li><li>
Implement and support guest feedback systems and monitor trends.</li></ul>
Strategic Collaboration<ul><li>
Work closely with the Assistant Director of F&amp;B to execute departmental strategies and goals.</li><li>
Participate in F&amp;B innovation projects, menu planning, and promotional initiatives.</li><li>
Liaise with Marketing and Events teams to develop seasonal campaigns and activations.</li></ul>
Compliance &amp; Safety<ul><li>
Ensure compliance with local health and safety regulations, HACCP standards, and corporate policies.</li><li>
Uphold brand, legal, and ethical standards in all F&amp;B operations.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Hospitality Management or related field</li><li>
Minimum 5 years of progressive F&amp;B leadership experience in luxury hotel/s and/or resort/s; GCC experience preferred</li><li>
Experience in high volume F&amp;B operations and management</li><li>
Proven financial acumen and experience with P&amp;L management</li><li>
Exceptional interpersonal, leadership, and communication skills</li><li>
Proficiency in English; additional languages are a plus</li><li>
Familiarity with relevant F&amp;B POS and management systems</li></ul></div>

Food & Beverage Operations Manager

VOLUME CAFE

Position Title: Operations Manager &ndash; Food &amp; Beverage Department: Operations Location: Doha, QatarJob SummaryThe Operations Manager is responsible for overseeing the day-to-day operations of the company&rsquo;s Food &amp; Beverage outlets, ensuring consistent delivery of high-quality service, operational efficiency, and profitability. This role involves managing outlet performance, coordinating with support departments, implementing operational strategies, and maintaining brand standards across all locations. The Operations Manager plays a critical role in achieving business objectives, improving customer satisfaction, and ensuring compliance with company policies and industry regulations.Key ResponsibilitiesOperational Oversight<ul><li>Oversee and manage daily operations across all F&amp;B outlets.</li><li>Ensure adherence to Standard Operating Procedures (SOPs) and brand guidelines.</li><li>Monitor outlet performance, including sales, service quality, hygiene, and safety standards.</li><li>Conduct regular site visits to ensure operational consistency and compliance.</li></ul>Performance &amp; Profitability<ul><li>Monitor key performance indicators (KPIs) for sales, labor, inventory, and operational costs.</li><li>Implement cost-control measures to maximize profitability without compromising quality.</li><li>Identify and resolve operational challenges promptly.</li></ul>Team Management &amp; Development<ul><li>Lead, train, and mentor outlet managers and their teams.</li><li>Conduct regular performance reviews and provide feedback to improve productivity.</li><li>Foster a positive, professional, and customer-focused work culture.</li></ul>Customer Experience<ul><li>Ensure all outlets deliver exceptional customer service and maintain high satisfaction levels.</li><li>Handle escalated customer complaints and resolve issues effectively.</li><li>Implement initiatives to enhance guest experience and encourage repeat business.</li></ul>Coordination &amp; Communication<ul><li>Act as a link between outlet teams and senior management.</li><li>Collaborate with the purchasing, finance, marketing, and HR departments to support operational needs.</li><li>Assist in planning and executing promotional activities to boost sales.</li></ul>Compliance &amp; Safety<ul><li>Ensure compliance with local laws, health and safety regulations, and company policies.</li><li>Maintain hygiene and sanitation standards in line with F&amp;B industry best practices.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.</li><li>Minimum 5&ndash;7 years of experience in F&amp;B operations management, preferably overseeing multiple outlets.</li><li>Strong leadership, organizational, and decision-making skills.</li><li>Proven ability to manage budgets, control costs, and improve profitability.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Proficiency in MS Office and POS management systems.</li><li>Strong understanding of F&amp;B industry trends, service standards, and operational best practices.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of fine dining experience do you have?</li><li>Notice period</li><li>Current and expected salary</li></ul>

Operations Manager- Fine Dining & Cafes

Job description:Position Title: General Manager &ndash; Food &amp; Beverage Department: Operations Location: Doha , QatarJob SummaryThe General Manager (GM) is responsible for overseeing and directing all aspects of the company&rsquo;s Food &amp; Beverage operations to ensure profitability, efficiency, and exceptional customer service. This includes managing multiple outlets, ensuring operational excellence, driving sales growth, implementing cost controls, and maintaining brand standards across the business. The GM will work closely with senior management to develop strategies, achieve business objectives, and ensure compliance with all policies, health, and safety regulations.Key ResponsibilitiesStrategic Leadership<ul><li>Develop and implement operational strategies to achieve company goals.</li><li>Drive business growth by identifying new opportunities, improving service standards, and enhancing customer experience.</li><li>Monitor market trends and competitor activities to ensure competitive positioning.</li><li>Oversee daily operations across all outlets, central kitchen, and support departments.</li><li>Ensure compliance with SOPs, brand guidelines, and quality standards.</li><li>Monitor key performance indicators (KPIs) for sales, costs, labor efficiency, and customer satisfaction.</li><li>Implement cost-control measures to optimize profitability without compromising quality.</li><li>Lead, mentor, and develop department heads, outlet managers, and support staff.</li><li>Conduct regular performance evaluations and provide constructive feedback.</li><li>Foster a positive and professional work environment that encourages teamwork and accountability.</li><li>Prepare and manage budgets, forecasts, and financial reports.</li><li>Analyze P&amp;L statements and identify areas for improvement.</li><li>Oversee purchasing, inventory control, and vendor relations to ensure cost efficiency.</li><li>Ensure exceptional service delivery and customer satisfaction across all outlets.</li><li>Monitor feedback channels and implement corrective measures where necessary.</li><li>Ensure food quality, hygiene, and safety standards are consistently met.</li><li>Ensure adherence to local laws, health and safety regulations, and company policies.</li><li>Maintain a safe working environment for staff and customers.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field (Master&rsquo;s degree preferred).</li><li>Minimum 8&ndash;10 years of progressive experience in F&amp;B operations, with at least 3 years in a senior management role overseeing multiple outlets.</li><li>Strong leadership, decision-making, and organizational skills.</li><li>Proven track record in driving sales growth, improving efficiency, and managing budgets.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Proficiency in MS Office and F&amp;B management software.</li><li>Strong understanding of F&amp;B industry trends, customer service excellence, and operational best practices.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Are you available to join immediately or any Notice period?</li><li>How many years of experience do you have in FNB sector</li><li>current and expected salary</li></ul>

General Manager F&B

Position Title: General Manager &ndash; Food &amp; Beverage Department: Operations Location: Doha , QatarJob SummaryThe General Manager (GM) is responsible for overseeing and directing all aspects of the company&rsquo;s Food &amp; Beverage operations to ensure profitability, efficiency, and exceptional customer service. This includes managing multiple outlets, ensuring operational excellence, driving sales growth, implementing cost controls, and maintaining brand standards across the business. The GM will work closely with senior management to develop strategies, achieve business objectives, and ensure compliance with all policies, health, and safety regulations.Key ResponsibilitiesStrategic Leadership<ul><li>Develop and implement operational strategies to achieve company goals.</li><li>Drive business growth by identifying new opportunities, improving service standards, and enhancing customer experience.</li><li>Monitor market trends and competitor activities to ensure competitive positioning.</li></ul>Operational Management<ul><li>Oversee daily operations across all outlets, central kitchen, and support departments.</li><li>Ensure compliance with SOPs, brand guidelines, and quality standards.</li><li>Monitor key performance indicators (KPIs) for sales, costs, labor efficiency, and customer satisfaction.</li><li>Implement cost-control measures to optimize profitability without compromising quality.</li></ul>Team Leadership &amp; Development<ul><li>Lead, mentor, and develop department heads, outlet managers, and support staff.</li><li>Conduct regular performance evaluations and provide constructive feedback.</li><li>Foster a positive and professional work environment that encourages teamwork and accountability.</li></ul>Financial Management<ul><li>Prepare and manage budgets, forecasts, and financial reports.</li><li>Analyze P&amp;L statements and identify areas for improvement.</li><li>Oversee purchasing, inventory control, and vendor relations to ensure cost efficiency.</li></ul>Customer Experience &amp; Quality Control<ul><li>Ensure exceptional service delivery and customer satisfaction across all outlets.</li><li>Monitor feedback channels and implement corrective measures where necessary.</li><li>Ensure food quality, hygiene, and safety standards are consistently met.</li></ul>Compliance &amp; Safety<ul><li>Ensure adherence to local laws, health and safety regulations, and company policies.</li><li>Maintain a safe working environment for staff and customers.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field (Master&rsquo;s degree preferred).</li><li>Minimum 8&ndash;10 years of progressive experience in F&amp;B operations, with at least 3 years in a senior management role overseeing multiple outlets.</li><li>Strong leadership, decision-making, and organizational skills.</li><li>Proven track record in driving sales growth, improving efficiency, and managing budgets.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Proficiency in MS Office and F&amp;B management software.</li><li>Strong understanding of F&amp;B industry trends, customer service excellence, and operational best practices.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of fine dining experience do you have?</li><li>Notice period</li><li>Current and expected Salary</li></ul>

General Manager F & B industry

Position Head of F&amp;B Operations Department: Food &amp; BeverageExperience Required: Minimum 10&ndash;15 years in the Food &amp; Beverage industry, with at least 7&ndash;10 years in a senior leadership role.Job Summary:The Head of F&amp;B Operations will be responsible for overseeing the overall operational excellence, profitability, and strategic direction of all F&amp;B outlets within the company. This role requires a seasoned leader with strong business acumen, proven operational expertise, and the ability to drive high standards of service, food quality, and customer satisfaction across multiple locations.Key Responsibilities:<ul><li>Provide leadership, strategic direction, and operational oversight to all F&amp;B outlets.</li><li>Develop and implement operational policies, SOPs, and best practices to ensure consistency and efficiency.</li><li>Monitor financial performance, control costs, and drive revenue growth across outlets.</li><li>Ensure strict adherence to food safety, hygiene, and quality standards in compliance with company policies and regulatory requirements.</li><li>Lead, mentor, and develop outlet managers and teams to achieve business goals and maintain high employee engagement.</li><li>Collaborates</li><li>Review and analyze sales, customer feedback, and market trends to identify opportunities for improvement and growth.</li><li>Manage budgets, forecasts, and resource allocation to maximize profitability.</li><li>Ensure smooth execution of new store openings, renovations, or rebranding initiatives.</li><li>This</li></ul>Key Requirements:<ul><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field (Master&rsquo;s preferred).</li><li>10&ndash;15 and</li><li>Strong financial and business acumen with proven success in managing multi-outlet operations.</li><li>In-depth knowledge of F&amp;B operations, customer service excellence, food safety, and industry trends.</li><li>Demonstrated ability to lead, motivate, and manage large teams effectively.</li><li>Excellent communication, problem-solving, and decision-making skills.</li><li>Strong organizational and project management abilities.</li><li>Ability to work under pressure in a fast-paced, customer-focused environment.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>are you available to join immediately or any notice period?</li><li>How many years of FNB Experience do you have?</li><li>Current and expected salary</li></ul>

F&B Operations Head

NATIONAL GROUP

<ul><li>Oversee and ensure smooth day-to-day kitchen and food service operations.</li><li>Identify and pursue new business opportunities to drive revenue.</li><li>Build and maintain strong relationships with clients, vendors, and partners.</li><li>Monitor staff performance and ensure compliance with company standards.</li><li>Coordinate with internal teams to ensure project success and client satisfaction.</li><li>Track KPIs and report on operational and business development activities.</li></ul>Requirements:<ul><li>Proven experience in F&amp;B operations and business development.</li><li>Strong leadership, communication, and negotiation skills.</li><li>Must be self-motivated, target-driven, and able to manage multiple tasks.</li><li>Valid driver&rsquo;s license (petrol can be reimbursed).</li><li>Candidates currently in Qatar are preferred.</li></ul>Benefits:<ul><li>Salary: QAR 6,000 &ndash; 7,000 (full package)</li><li>Attractive commission structure for confirmed projects</li><li>Petrol reimbursement</li></ul>Job Type: Full-timePay: QAR6,000.00 - QAR7,000.00 per monthApplication Question(s):<ul><li>Are you able to join immediately if selected for this position, or would you require a notice period?</li><li>The salary range offered for this position is QR 6000 to QR 7000 (full packages) + fuel + commission upon confirmed project.</li></ul>Will you accept this offer?Experience:<ul><li>Management in Catering, Restaurant or Cloud Kitchen: 3 years (Required)</li></ul>

Operations Manager cum BDM (Food and Beverage (F&B) Industry)

Dee Truffles

### **Job Overview**:The General Manager is responsible for overseeing all aspects of the company's operations, including staff management, business strategy implementation, budgeting, and achieving financial goals. The GM works to ensure the smooth running of day-to-day business operations, contributing to the overall growth and success of the company. This role specifically requires experience in the **Food &amp; Beverage (F\&amp;B)** industry, as the GM will be leading operations within a food service environment.---### **Key Responsibilities**:1. **Strategic Leadership**:* Develop and implement business strategies to achieve company goals within the F\&amp;B industry.* Provide leadership and direction across various departments, ensuring alignment with corporate objectives.* Identify new business opportunities and oversee market growth strategies.2. **Operational Management**:* Oversee daily operations of the company to ensure efficiency, quality, and productivity in the F\&amp;B sector.* Manage and optimize company resources (people, finances, equipment) to meet industry-specific standards.* Ensure smooth implementation of operational systems and processes relevant to the food service industry.3. **Financial Oversight**:* Develop and manage the annual budget, ensuring cost control, revenue growth, and profitability in line with F\&amp;B benchmarks.* Monitor and report financial performance, including profit and loss analysis, with a focus on food cost, labor cost, and other key industry metrics.* Establish performance metrics and KPIs tailored to F\&amp;B operations.4. **Team Management**:* Lead, mentor, and develop department heads and other key staff members, particularly in F\&amp;B-related roles such as chefs, waitstaff, and front-of-house management.* Ensure employee performance aligns with company objectives and industry standards.* Foster a positive work culture and handle any employee-related issues, ensuring high morale and job satisfaction within the F\&amp;B context.5. **Customer Relations**:* Build and maintain strong relationships with key clients, suppliers, stakeholders, and partners within the F\&amp;B industry.* Address customer concerns and complaints regarding food quality, service, and overall experience to ensure satisfaction and retention.* Ensure the company is delivering high-quality products and services that meet or exceed industry standards.6. **Compliance and Risk Management**:* Ensure compliance with industry regulations, food safety laws, and company policies.* Identify and mitigate risks specific to F\&amp;B operations, such as health and safety concerns, supply chain disruptions, and labor shortages.* Maintain a safe, hygienic, and compliant working environment.7. **Reporting and Analysis**:* Regularly report to the executive team on company performance, goals, and challenges within the context of F\&amp;B operations.* Utilize data and analytics to make informed decisions specific to food service operations.* Provide recommendations for operational improvements based on performance analysis and industry trends.---### **Required Qualifications**:* Bachelor&rsquo;s degree in Business Administration, Management, or related field (Master's degree preferred).* Proven experience as a General Manager or in a senior management position within the **Food &amp; Beverage (F\&amp;B)** industry (typically 5+ years).* Strong understanding of F\&amp;B operations, including kitchen management, service quality, and supply chain logistics.* Strong understanding of corporate finance and performance management principles.* Experience in strategic planning, business development, and brand growth within the F\&amp;B industry.* Excellent leadership, communication, and interpersonal skills.* Ability to build consensus and relationships among executives, partners, and employees.* In-depth knowledge of corporate governance, performance management, and industry regulations.---### **Skills and Competencies**:* **Leadership**: Ability to lead teams effectively, inspire trust, and create a collaborative work environment.* **F\&amp;B Knowledge**: Expertise in managing food service operations, including kitchen staff, front-of-house personnel, and quality control.* **Analytical Thinking**: Strong decision-making skills, with the ability to analyze and synthesize complex business data.* **Problem-Solving**: Ability to handle unexpected challenges and adjust strategies as needed in a fast-paced F\&amp;B environment.* **Communication**: Exceptional verbal and written communication skills to convey ideas clearly to stakeholders.* **Project Management**: Strong organizational and multitasking abilities to manage multiple projects simultaneously, particularly in the F\&amp;B sector.---### **Working Conditions**:* Full-time, with occasional extended hours or travel as required.Job Type: Full-timePay: QAR7,500.00 - QAR8,500.00 per month

General Manager

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