assistant banquet manager

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 #BeLimitless
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
 
 
 Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS
 
 
 
 Job Description
 
 
 
 
 Job Purpose
 
 
 
 The Assistant Banquet Manager supports the Director of Banquets in the day-to-day coordination and execution of banquet and event operations. This role ensures smooth service delivery, proper event setup, and a consistently high standard of guest experience.
 
 
 Key responsibilities include supervising banquet staff during setup, service, and breakdown; ensuring event spaces are prepared according to specifications; and maintaining cleanliness, organization, and equipment readiness. The Assistant Banquet Manager works closely with kitchen and event planning teams to ensure seamless communication and execution.
 
 
 This role also helps train and guide banquet staff, reinforces service standards, and responds promptly to guest needs or issues during events. With a hands-on approach, the Assistant Banquet Manager plays a key part in ensuring operational efficiency and delivering memorable event experiences.
 
 
 
 Operational Support &amp; Daily Event Execution
 
 
 
 <ul>
 <li>
 Assist the Director of Banquets in overseeing daily banquet operations, including setup, service delivery, and event breakdown.
 </li>
 <li>
 Coordinate with the kitchen, stewarding, and event planning teams to ensure timely and accurate execution of event details.
 </li>
 <li>
 Conduct pre-function inspections of banquet areas, ensuring cleanliness, proper setup, and readiness of equipment and supplies.
 </li>
 <li>
 Support the team in maintaining high service standards during events, including food presentation, service timing, and guest interactions.
 </li>
 <li>
 Monitor and report any operational issues or maintenance needs to relevant departments for prompt resolution.
 </li>
 <li>
 Ensure staff adhere to health, safety, and hygiene standards (HACCP/Food Safety) throughout all banquet activities.
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Communication
 
 
 
 <ul>
 <li>
 Lead by example during events, providing hands-on support to ensure smooth execution and high guest satisfaction.
 </li>
 <li>
 Assist in conducting daily briefings and pre-shift meetings to communicate event details, assignments, and service expectations.
 </li>
 <li>
 Help train and guide new and existing team members on service protocols, hotel standards, and operational procedures.
 </li>
 <li>
 Support team morale and foster a cooperative, guest-focused working environment.
 </li>
 <li>
 Observe staff grooming, punctuality, and service behavior, reporting performance concerns as necessary.
 
 
 </li>
 </ul>
 
 Inventory, Cost Control &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Help track banquet inventory, ensuring timely requisition and proper storage of equipment, linen, and supplies.
 </li>
 <li>
 Assist with inventory checks, breakage reporting, and monthly reconciliation of stock.
 </li>
 <li>
 Monitor usage of supplies and report any discrepancies to the Banquet Manager.
 </li>
 <li>
 Support accurate completion of banquet event orders (BEOs), staffing schedules, and function summaries.
 </li>
 <li>
 Review post-event feedback and contribute to service recovery efforts where required.
 
 
 </li>
 </ul>
 
 Guest Experience &amp; Feedback
 
 
 
 <ul>
 <li>
 Be present during events to assist guests and address any immediate needs or concerns.
 </li>
 <li>
 Collect guest feedback during and after events, sharing insights with the Director of Banquets and relevant teams.
 </li>
 <li>
 Support a proactive service culture aimed at exceeding guest expectations and creating memorable experiences.
 
 
 </li>
 </ul>
 
 Training &amp; Development
 
 
 
 <ul>
 <li>
 Work with the Director of Banquets and F&amp;B Trainer to support ongoing staff training, skills development, and departmental learning goals.
 </li>
 <li>
 Ensure team members understand hotel policies, fire safety, emergency procedures, and hygiene practices.
 </li>
 <li>
 Participate in refresher trainings, team workshops, and service improvement initiatives.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Communication
 
 
 
 <ul>
 <li>
 Act as a liaison between the banquet team and other departments to ensure smooth communication and alignment on event requirements.
 </li>
 <li>
 Share operational updates and feedback with management to support continuous improvement.
 </li>
 <li>
 Participate in operational meetings and contribute suggestions to enhance service efficiency and team coordination.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Solid understanding of banquet and event operations, including setup standards, service flow, and function coordination
 </li>
 <li>
 Knowledge of hygiene, health, and safety standards (e.g., HACCP, fire safety, emergency protocols)
 </li>
 <li>
 Working knowledge of Banquet Event Orders (BEOs), staffing requirements, and event execution timelines
 </li>
 <li>
 Basic understanding of inventory and cost control practices related to banquet operations
 </li>
 <li>
 Proficiency in using hotel management systems and POS systems (e.g., Opera, Delphi, MICROS, etc.)
 </li>
 <li>
 Minimum 2&ndash;3 years of experience in a banquet or F&amp;B supervisory role, preferably in a luxury hotel or high-volume event venue
 </li>
 <li>
 Hands-on experience coordinating large-scale events, weddings, conferences, or corporate functions
 </li>
 <li>
 Exposure to staff training and performance monitoring is an advantage
 </li>
 <li>
 Experience working with multicultural teams and diverse guest profiles
 </li>
 <li>
 Fluency in English language; Due to the nature of the role, fluency in Arabic language is essential.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: jd9Ddlttp3BFkslyk1dHjQoHUl2W2pbw0ppMOf+KY4R4RM+p6Z53nRQpsH+zxnF+rU3t8pMJ1wNMSh5mOTHhUIAz/QoprSw3SeM+W2BRWvkkTpWoJw44Isi6IAYX3eZmTAYAVTRwbLlkRlW35sRIk/xpgVLJDk0SBSqFu/o8BWIHqA==</div>

Assistant Banquet Manager

IRONHILL INDIA

Job SummaryThe Banquet Manager oversees planning, coordination, and execution of banquet and event services at event venues. You&rsquo;ll ensure exceptional guest experiences by managing staff, liaising with clients and internal teams, controlling operational budgets, and upholding high standards of service, food safety, and venue presentation.Key Responsibilities<ul><li>Event Planning &amp; Client Coordination</li><li>Meet with clients to define event requirements (menu, timeline, layout, beverage options) and translate them into clear operational plans.</li><li>Draft and manage Banquet Event Orders (BEOs), contracts, venue layouts, and service schedules .</li><li>Operational Execution &amp; Supervision</li><li>Oversee venue setup/breakdown&mdash;tables, linens, AV, serving stations&mdash;and manage equipment inventory.</li><li>Supervise staff during events: servers, bartenders, captains; manage scheduling and real-time troubleshooting.</li><li>Budget &amp; Financial Management.</li><li>Control food, beverage, and labor costs; support forecasting, billing, profit tracking.</li><li>Quality &amp; Compliance</li><li>Ensure food safety, alcohol service regulations, health and sanitation standards are met better team.</li><li>Maintain service consistency and guest satisfaction, and handle on-the-spot customer requests or complaints calmly.</li><li>Team Development &amp; Leadership</li><li>Recruit/train banquet staff; delegate tasks effectively to captains or supervisors.</li><li>Mentor and motivate teams; promote cross-functional communication and feedback sessions jobs.</li><li>Continuous Improvement &amp; Marketing</li><li>Identify areas to improve operational efficiency and client experience; participate in food &amp; beverage marketing or promotions .</li><li>Analyze post-event data and reports to refine processes and boost repeat business.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s or diploma in Hospitality, Hotel Management, or related field (Culinary Arts, Event Management).</li><li>3&ndash;5 years of experience in banquet, catering, or event management, preferably with leadership exposure.</li><li>Proficiency in event-management/catering software and POS systems .</li><li>Strong organizational, multitasking, and problem-solving capabilities expertia.ai.</li><li>Excellent communication, leadership, and customer-service orientation.</li><li>Knowledge of health, safety, and liquor licensing regulations.</li><li>Flexibility to work evenings, weekends, and holidays as required.</li></ul>Immediate Joiners with Hospitality Experience are preferredIf anyone interested share the updated resume to my mail id hr@ironhill.inJob Type: Full-timePay: &#8377;30,000.00 - &#8377;100,000.00 per monthWork Location: In person <div id='job-id'>Job Id: oQeyANxop4L0vSHW640H0sQTBk0LUCql/dWRCRa0/Z4kh1TRVogibbD0ZwUEQTRdA/m5Xs+DiCrQwmVAhQIrFKr3lS+gwHnDDJtv2TN2KHtEBy1Nzw==</div>

Banquet Manager

Conservatorium Hotel

<div><div><div>Waiter/ Waitress - Banquet
 <div></div><div><div><ul><div>543322
</div> </ul></div><div></div><div><ul><div>Food &amp; Beverage
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></div>
</ul></div></div><div>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Waiter/ Waitress to join our Food &amp; Beverage &ndash; Banquet team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About the job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Food &amp; Beverage Department, The Waiter/ Waitress is responsible the waiter / waitress is responsible for ensuring that guests are served food and beverage according to the standards of Emirates Palace Mandarin Oriental, Abu Dhabi. The Waiter/ Waitress reports to the Assistant Restaurant Manager.

As a Waiter/ Waitress, you will be responsible for the following duties:
<ul>
<li>Set-up stations and tables according to set standards.</li>
<li>Greet the guest according to the standards set by Emirates Palace Mandarin Oriental.</li>
<li>Communicate with the guest according to the standards set by Emirates Palace Mandarin Oriental.</li>
<li>Assist captain in presenting the menu, making recommendations and taking orders.</li>
<li>Serving food and beverage items and ensuring prompt service.</li>
<li>Ensure that the buffet is kept clean and free of debris.</li>
<li>Co-ordinate and assist the clearing of tables.</li>
<li>Co-ordinate and assist the clearing of station.</li>
<li>Co-ordinate and supervise the return of dirty linen.</li>
<li>Assist the kitchen clearing the buffet.</li>
<li>To be present in the restaurant during service hours.</li>
<li>Ensure that the Supervisor is kept informed of all guest comments and complaints.</li>
<li>Attend communication meeting, briefings and training sessions as required by department manager, training manager and food and beverage manager.</li>
<li>To keep uniform neat and clean and ensure good personal grooming and hygiene in accordance to the standards of Emirates Palace Mandarin Oriental.</li>
<li>Any other duties, which may be assigned to you from time to time as directed by your Supervisor or Manager.</li>
</ul>
As a Waiter/ Waitress, we expect from you:
<ul>
<li>Previous experience in the same role in a luxury hotel is preferred, resort experience will be a plus.</li>
<li>Strong communication and customer service skills.</li>
<li>Senior School qualification or equivalent will be an advantage.</li>
</ul>
Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
We&rsquo;re Fans. Are you?</div></div></div></div> <div id='job-id'>Job Id: ALCBTBl2hIewMj8F5sqvMYFjVkcaxo3r+VikTPuRESdgBLFsrD7umcVramu0LtT15HXJBuX9OlWg/a4RkJjaRbd35qnMKkWfy+FEuSKVYeOoetRVs3fY6yNQlVGb8HBTghl0syU8Vufh6gF81hObCoDnLt1H8evAfgrKpQ==</div>

Waiter/ Waitress - Banquet

Accor

<div>Company Description 
Welcome to Sofitel Cairo Downtown, a new destination in the heart of Cairo, combining luxury, elegance, and French art de vivre, We are seeking a visionary and detail-oriented Director of Banquet to join our team. As a key member of our food and beverage leadership, you will be responsible for overseeing all aspects of our banquet operations, ensuring exceptional customer experiences while maintaining profitability and efficiency. 
Job Description 
Main Duties.<ul><li>
Develop and implement strategic plans to achieve budgeted revenue and net operating income goals for the banquet department</li><li>
Collaborate closely with Sales and Events teams to exceed guest expectations and deliver memorable experiences</li><li>
Establish and maintain Standard Operating Procedures (SOPs) for the banquet department, ensuring consistency and quality in service delivery</li><li>
Lead, mentor, and inspire the banquet team, fostering a culture of excellence and continuous improvement</li><li>
Monitor and analyze key performance indicators, making data-driven decisions to optimize department operations</li><li>
Ensure compliance with all local food safety, health, and liquor regulations</li><li>
Oversee inventory management, cost control, and budget adherence for the banquet department</li><li>
Stay abreast of industry trends and innovations, implementing new ideas to maintain a competitive edge</li><li>
Manage vendor relationships and negotiate contracts to ensure the best value for the organization</li><li>
Handle guest feedback and complaints promptly and professionally, maintaining high levels of customer satisfaction</li><li>
Collaborate with other department heads to align banquet operations with overall organizational goals</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management or related field</li><li>
Minimum of 5 years of experience in a senior food &amp; beverage, banquets, and/or catering role, preferably within a luxury or upscale hotel setting</li><li>
Proven track record of successful banquet operations management and team leadership</li><li>
Strong financial acumen with experience in budgeting, forecasting, and profit &amp; loss management</li><li>
Excellent organizational and time management skills with the ability to handle multiple projects simultaneously</li><li>
Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, team members, and stakeholders at all levels</li><li>
Proficiency in banquet management software and Microsoft Office Suite</li><li>
In-depth knowledge of food and beverage trends, catering techniques, and event planning</li><li>
Demonstrated ability to think analytically and solve problems creatively</li><li>
Fluency in Arabic and English; additional languages are a plus</li><li>
Flexibility to work evenings, weekends, and holidays as required</li><li>
Strong understanding of local legal compliance requirements in the hospitality industry</li><li>
Ability to adapt quickly to unique organizational culture and drive positive change</li><li>
Resort and international experience is highly preferred</li></ul></div> <div id='job-id'>Job Id: jkNwc276x5ZezkDyTOEOeWsuxGxBUbZwC6rvWpstkvzUo2pa7NsdsBWbCsFt1dliPe/d+WwwRjvUcFnAH16JEZZRQ639434pUHF1A4cMYmRboiZ4Fv8BFEgnjgB+P0gAwBnzQYLQicg35XehXdm9fo4WRkjqsVAfPdpdQZATZlmB</div>

Director of Banquet - Sofitel Nile Downtown

House of MG

The Operations Manager/ General Manager &ndash; F&amp;B, Guest Experience &amp; Backend Operations is a pivotal leadership role responsible for driving both the culinary excellence and guest engagement that define The House of MG, as well as ensuring operational discipline and resource efficiency across all support departments. Working closely with the Head Chef, F&amp;B Manager, Reservations and Guest Relations teams, this individual also leads procurement, stores, housekeeping, maintenance, and project logistics to uphold the heritage property&rsquo;s high standards in both service and operations.Key Responsibilities<ul><li>F&amp;B and Culinary Operations</li></ul>Work closely with the F&amp;B Manager and Head Chef to ensure consistently high food quality, service standards, and guest satisfaction across all dining venues and banquet events.Collaborate on menu innovation, seasonal specials, portion control, recipe costing, and presentation aesthetics in line with the heritage brand.Monitor guest dining feedback and coordinate improvements in service recovery, ambience, and meal flow.Oversee banquet planning and execution with a focus on hospitality, efficiency, and visual presentation.Guest Experience &amp; Relationship ManagementServe as a key point of contact for guest engagement, especially for repeat visitors, high-value clients, and events.Supervise guest feedback channels (TripAdvisor, OTAs, internal surveys) and lead resolution of service issues.Coordinate with Front Office and Reservations to ensure seamless guest journeys&mdash;from pre-arrival to post-departure.Actively participate in designing and executing curated experiences such as heritage walks, bespoke dining, or celebrations.Procurement &amp; Cost ControlSupervise purchasing for all departments&mdash;including project procurement&mdash;in coordination with the Purchase Manager and Finance.Implement and maintain strict cost control systems in food, housekeeping, maintenance, and operations.Track department-wise consumption trends, variances, and enforce corrective actions to ensure profitability and efficiency.Conduct quarterly vendor assessments and suggest optimisations.Stores &amp; Inventory Management<ul><li>Oversee management of:</li><li>Food &amp; Kitchen Stores</li><li>Housekeeping Stores</li><li>Maintenance Stores</li><li>Project Stores</li><li>Retail Stores</li></ul>Ensure timely requisitions, quality checks, par level monitoring, FIFO systems, and inventory audits.Support timely billing, payment coordination, and audit compliance.Housekeeping &amp; MaintenanceSupervise daily readiness and grooming of guest rooms, public spaces, banquet areas, and heritage zones.Coordinate with the Maintenance team to ensure timely execution of repair schedules, AMC servicing, energy efficiency, and preventive upkeep.Support sustainability and resource optimisation goals through monitoring of utilities and consumables.Production &amp; Laundry OversightOversee the central kitchen and laundry production with a focus on hygiene, quality, workflow efficiency, and material usage control.Coordinate with Chef and Housekeeping to balance production planning with demand cycles.Project &amp; Refurbishment CoordinationAct as operational liaison for ongoing and upcoming projects and refurbishments, ensuring procurement, vendor logistics, and on-site support are delivered as per timelines and design expectations.Operational Coordination &amp; ReportingConduct daily walk-throughs and weekly operations meetings with relevant departments to review standards, feedback, consumption, and vendor performance.Maintain operational reports on inventory, cost variances, project spend, guest recovery actions, and maintenance schedules.Share summaries and suggestions with AGM and GM for planning and improvementsJob Types: Full-time, PermanentPay: Up to &#8377;150,000.00 per monthBenefits:<ul><li>Food provided</li><li>Leave encashment</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person <div id='job-id'>Job Id: sXkPM+ilGfU52O0iO1JOPw6dtpDa+pyVucdvJh/qaBOkSYNsxP9huEpGT6X7UJuk8miBzf/FDp9jP4l9CoS+cPNrPkI2u04wtLD48wqAapabgXXegaT1UleReDCHANeufwJa3XBhHA==</div>

Operations Manager/General Manager

Hilton

<div>Event Services Operations Manager - New York Hilton Midtown
Placed right in the heart of the action the is looking for its next Event Services Operations Manager! We're within walking distance of iconic attractions like Central Park, Radio City Music Hall, MOMA, and Broadway, this hotel is the perfect location for a career in hospitality. Our theater and transportation desk provides guests with tips, tickets, and travel information to make their NYC experience unforgettable.
Our ideal candidate has at least 1year experience in a fast-paced convention hotel environment, with expertise in one or more of the following areas of Hotel Event Planning, Banquets, Hotel Restaurant Food &amp; Beverage, or Event Setup. They are strong, resilient, and capable of managing multiple tasks simultaneously while communicating with multiple departments.
Shift Pattern: Full availability is required for this role.
Pay Rate: $35.00 per hour.
Medical Insurance Coverage available &ndash; for you and your family
Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work &amp; Fortune.
We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:<ul><li>
Access to your pay when you need it through DailyPay</li><li>
Mental Health Resources</li><li>
Best-in-Class Paid Time Off (PTO)</li><li>
Go Hilton travel discount program</li><li>
Supportive parental leave</li><li>
Matching 401(k)</li><li>
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount</li><li>
Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English-language learning, digital literacy, professional certificates, and more)</li><li>
Career growth and development</li><li>
Team Member Resource Groups</li><li>
Recognition and rewards programs</li></ul>
**Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As the Event Services Operations Manager, you will serve as the key contact between the customer and the hotel&rsquo;s commercial and operational teams. You will be responsible for ensuring that events run smoothly from start to finish, acting as the customer&rsquo;s primary contact once they arrive at the hotel. Key responsibilities include:<ul><li>
Serving as the key hotel contact for floor operations during events.</li><li>
Ensuring accurate event set-ups based on checklists and Banquet Event Orders (BEOs).</li><li>
Reviewing meeting agendas and BEOs for each group and communicating labor and inventory issues to the Event Experience and Event Operation Managers.</li><li>
Maintaining the cleanliness and organization of meeting areas and back-of-house spaces.</li><li>
Assisting customers with the setup of their events and providing on-site support as needed.</li><li>
Supervising food and beverage service to ensure consistency throughout event operations.</li><li>
Planning, prepping, and executing events on-site.</li><li>
Communicating corrective actions to the Director of Event Operations or Assistant Director of Event Operations.</li><li>
Supporting the scheduling and staffing of Banquet Wait Staff.</li><li>
Participating in internal and external meetings as required by management.</li><li>
Performing other duties and responsibilities as assigned or required by management</li></ul>
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:<ul><li>
Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>
Integrity - We do the right thing, all the time.</li><li>
Leadership - We're leaders in our industry and in our communities.</li><li>
Teamwork - We're team players in everything we do.</li><li>
Ownership - We're the owners of our actions and decisions.</li><li>
Now - We operate with a sense of urgency and discipline.</li></ul>
In addition, we look for the demonstration of the following key attributes:<ul><li>
Quality</li><li>
Productivity</li><li>
Dependability</li><li>
Customer Focus</li><li>
Adaptability</li></ul>
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!</div> <div id='job-id'>Job Id: ldCb+HjG8VWcXvGAzNFWZmmazf5fBLKo/m9M+GAW+SC3LIHAXFrYwFTpEf2miXa2T/C95YXQrrwg7sqDYXHS3Uli0RvxlCqsyNJrcDgC9AF4fVZgaQg10zooAAbpSCKqwG5KxwizduEnquKlu71SWUwaFnhWaS8JEsYSEI+e</div>

Event Services Operations Manager - New York Hilton Midtown

Marriott International

<div>Additional Information 
Job Number25121694 
Job CategoryEvent Management 
LocationSheraton Dammam Hotel &amp; Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia, 31422 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Banquet Operations
<ul><li>Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).</li></ul>
<ul><li>Applies knowledge of all laws, as they relate to an event.</li></ul>
<ul><li>Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.</li></ul>
<ul><li>Adheres to and reinforces all standards, policies, and procedures.</li></ul>
<ul><li>Maintains established sanitation levels.</li></ul>
<ul><li>Manages departmental inventories and maintains equipment.</li></ul>
<ul><li>Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.</li></ul>
<ul><li>Schedules banquet service staff to forecast and service standards, while maximizing profits.</li></ul>
<ul><li>Assists team in developing lasting relationships with groups to retain business and increase growth.</li></ul> 
Participating in and Leading Banquet Teams
<ul><li>Sets goals and delegates tasks to improve departmental performance.</li></ul>
<ul><li>Conducts monthly department meetings with the Banquet team.</li></ul>
<ul><li>Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.</li></ul>
<ul><li>Acts as a liaison to the kitchen staff.</li></ul>
<ul><li>Leads shifts and actively participates in the servicing of events.</li></ul> 
Ensuring and Providing Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Ensures employees understand expectations and parameters.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Reviews comment cards and guest satisfaction results with employees.</li></ul> 
Conducting Human Resources Activities
<ul><li>Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Monitors progress and leads discussion with staff each period.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans.</li></ul>
<ul><li>Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.</li></ul>
<ul><li>Attends and participates in all pertinent meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div> <div id='job-id'>Job Id: 12SGfhJpILdkOkyLbba19l+pvg2KXmjMGflmrnhJGhjXpjwoUru6A2+KSx5kbUsYaLzA6ThHONtVSrjORJmXBvtK4196GpUPZnwIlDiKpfvVmhNW1X4ex0boQdwl1F1yqD4RLA78JoSu1qmLeakap70aTUrtq8fk3MfAxEHChNhTX0Ma/btaj9QLJqorwrtPBNll</div>

Search 10000+ Assistant banquet manager jobs near you this August. New roles added regularly across leading industries. Apply today.

10000 assistant banquet manager jobs NEAR_ME

Assistant Banquet Manager

Banquet Manager

Waiter/ Waitress - Banquet

Director of Banquet - Sofitel Nile Downtown

Operations Manager/General Manager

Event Services Operations Manager - New York Hilton Midtown

Banquet Manager