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f b support expert utility

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25203498
 
 
 
 Job Category
 
 Food and Beverage &amp; Culinary
 
 
 
 Location
 
 The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt, 11221VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique &ndash; with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 
 
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
 
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
 
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

F&B Support Expert (Utility)

Koinz

<div>
 Koinz is looking for a results-driven and strategic
 
 Senior Account Manager
 
 to join our fast-growing commercial team. This role is ideal for an experienced professional who can own partner relationships end-to-end, drive portfolio growth, and act as a trusted advisor to key accounts. You will work closely with cross-functional teams to optimize performance, identify growth opportunities, and ensure long-term partner success, directly contributing to Koinz&rsquo;s revenue growth and market leadership.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Portfolio Growth: Manage a high-value portfolio of F&amp;B brands in KSA; responsible for hitting GMV and revenue targets
 </li>
 <li>
 Strategic Consulting: Analyze partner data to identify bottlenecks in their operations (e.g., high bounce rates, low re-order frequency) and pitch Koinz solutions
 </li>
 <li>
 Negotiation: Lead contract renewals and negotiate marketing participation/promotions
 </li>
 <li>
 Market Intelligence: Monitor KSA competitors (Jahez, Hungerstation, etc.) and advise partners on staying competitive using Koinz tools
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Experience: 3&ndash;5 years in Account Management or Business Development, ideally in FoodTech or SaaS
 </li>
 <li>
 Market Context: Deep understanding of the KSA F&amp;B landscape and consumer behavior (e.g., peak times, seasonality like Ramadan)
 </li>
 <li>
 Tech Literacy: Ability to interpret complex data dashboards and translate them into actionable business reviews
 </li>
 <li>
 Soft Skills: Sharp negotiation skills; ability to command respect from business owners and C-level executives remotely
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
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</div>

Senior Account Manager

Magnet

<div>
 
 
 About the Job
 
 
 
 
 
 
 
 Employer Overview
 
 
 
 A fast-growing premium artisan bakery established in 2019 and headquartered in New Cairo. The company is known for its handcrafted pastries, desserts, and gourmet treats, delivering exceptional quality and creativity. With multiple branches across the city, it continues to expand while maintaining a dynamic and passionate work culture.
 
 
 
 
 
 
 Job Summary
 
 
 
 Purchasing Specialist will be responsible for overseeing stock levels, tracking inventory movement, and coordinating with suppliers to ensure smooth and efficient supply chain operations. This role is critical in maintaining optimal inventory availability in alignment with company policies and operational needs.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Monitor and manage all inventory in the main warehouse
 
 
 &bull; Set and review Minimum Order Quantities (MOQs) in accordance with company policy
 
 
 &bull; Ensure optimal stock levels to support daily business operations
 
 
 &bull; Coordinate with suppliers and warehouse teams regarding purchase orders and goods receiving
 
 
 &bull; Maintain professional relationships with suppliers while ensuring proper supply chain practices
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in a relevant field
 
 
 &bull; Minimum 2 years of experience in inventory or warehouse roles, preferably within the F&amp;B industry
 
 
 &bull; Good working knowledge of MS Office and Odoo systems
 
 
 &bull; Strong communication and teamwork skills
 
 
 &bull; Flexible, adaptable to changing business needs, and eager to learn
 
</div>

Purchasing Specialist

elmenus

<div>
 
 Job Description
 
 
 
 We&rsquo;re looking for a
 
 Direct Sales Specialist
 
 to join our growing team. You&rsquo;ll be responsible for reaching out to restaurants, presenting our platform, and finalizing partnership agreements. This role is ideal for someone who enjoys meeting new people, negotiating deals, and working in a fast-paced environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Identify and approach potential restaurant partners through cold calls, field visits, and networking.
 </li>
 <li>
 Present elmenus&rsquo; services, showcasing how we can help restaurants increase orders and revenue.
 </li>
 <li>
 Negotiate terms and close partnership deals with restaurant owners and managers.
 </li>
 <li>
 Follow up with prospects to ensure timely deal closure.
 </li>
 <li>
 Maintain accurate records of sales activities and progress in the CRM system.
 </li>
 <li>
 Coordinate with onboarding and account management teams to ensure a smooth partner experience.
 
 
 </li>
 </ul>
 Job requirements
 
 
 <ul>
 <li>
 0-2 years of experience in direct sales or customer acquisition (F&amp;B experience is a plus).
 </li>
 <li>
 Strong communication, persuasion, and negotiation skills.
 </li>
 <li>
 Target-driven, self-motivated, and resilient under pressure.
 </li>
 <li>
 Comfortable with field work and meeting clients in person.
 </li>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 </ul>
</div>

Sales Specialist " Fresh Grads"

<div>
 
 
 Employer Overview
 
 
 
 A fast-growing premium artisan bakery established in 2019 and headquartered in New Cairo.
 
 
 The company is known for its handcrafted pastries, desserts, and gourmet treats, offering an exceptional customer experience through creativity, quality, and innovation. With multiple branches across the city, it continues to expand its footprint while maintaining a vibrant and passionate work culture.
 
 
 
 
 
 
 Job Summary
 
 
 
 The HR Generalist will support and manage day-to-day HR operations, including recruitment, personnel administration, and payroll activities. The role ensures compliance with labor laws and internal policies while contributing to a positive and high-performing work environment. The HR Generalist will work closely with management and employees to support HR processes and help drive the company&rsquo;s growth and culture.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Support and manage the full recruitment cycle, including job postings, screening, interviews, and onboarding.
 </li>
 <li>
 Handle personnel administration, ensuring accurate employee records and compliance with labor and social insurance regulations.
 </li>
 <li>
 Assist in payroll processing to ensure timely and accurate salary calculations, deductions, and insurance contributions.
 </li>
 <li>
 Coordinate with government authorities regarding labor law, social insurance, and medical insurance matters.
 </li>
 <li>
 Maintain and update HR databases and reports related to attendance, leaves, headcount, and employee status.
 </li>
 <li>
 Provide HR support and guidance to employees and managers regarding policies and employee relations.
 </li>
 <li>
 Support HR planning activities and assist in implementing employee engagement initiatives.
 </li>
 <li>
 Ensure smooth and efficient HR operations aligned with business needs and company policies.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Human Resources, or a related field.
 </li>
 <li>
 
 2&ndash;3 years of experience
 
 in HR operations, including recruitment, personnel, and payroll.
 </li>
 <li>
 Experience in the
 
 F&amp;B or retail industry
 
 is a
 
 must
 
 .
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Good knowledge of Egyptian labor law and social and medical insurance regulations.
 </li>
 <li>
 HR diploma or certification is a plus.
 </li>
 </ul>
 
 
</div>

Human Resources Generalist

Samsung Electronics

<div>
 
 
 1. Role Summary
 
 
 
 
 
 
 The Modern Trade Account Manager is responsible for managing relationships and driving sales performance in modern trade channels such as hypermarkets, chains, and key retail accounts. The role involves achieving sales targets, executing trade marketing plans, ensuring optimal visibility, managing negotiations, and overseeing account operations to support business growth.
 
 
 
 
 
 
 2. Key Responsibilities
 
 
 
 
 
 
 
 A. Sales &amp; Revenue Management
 
 
 
 Achieve monthly, quarterly, and annual sales targets for assigned key accounts.
 
 
 Monitor sales performance and develop strategies to increase volume, value, and share.
 
 
 Manage pricing, promotions, and product listings to maximize revenue.
 
 
 
 
 
 
 
 
 
 B. Key Account Management
 
 
 
 Develop strong relationships with buyers, category managers, and store operation teams.
 
 
 Lead annual business reviews, Joint Business Plans (JBP), and periodic performance presentations.
 
 
 Negotiate trading terms, agreements, and promotional investments.
 
 
 
 
 
 
 
 
 
 C. Trade Marketing &amp; Merchandising
 
 
 
 Execute visibility and promotional plans in-store in collaboration with Trade Marketing.
 
 
 Ensure planogram compliance, SKU availability, and correct product placement.
 
 
 Conduct regular store audits to monitor merchandising quality and competitor activity.
 
 
 
 
 
 
 
 
 
 D. Operational Efficiency
 
 
 
 Manage order planning, stock replenishment, and supply chain coordination to prevent OOS (out-of-stock).
 
 
 Resolve operational issues such as delivery discrepancies, payment delays, and returns.
 
 
 Track and ensure timely processing of claims, rebates, and promotional spend.
 
 
 
 
 
 
 
 
 
 E. Market &amp; Competitor Analysis
 
 
 
 Analyze consumer trends, category performance, and competitor activities in modern trade.
 
 
 Recommend pricing strategies and assortment optimization based on insights.
 
 
 
 
 
 
 
 
 
 F. Reporting &amp; Documentation
 
 
 
 Prepare weekly/monthly sales reports and forecasts.
 
 
 Maintain documentation for contracts, agreements, and key account files.
 
 
 
 
 
 
 Job Specification
 
 
 
 
 
 
 
 1. Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or related field.
 
 
 
 
 
 
 2. Experience
 
 
 
 10-12 years of experience in Key Account Management / Modern Trade sales.
 
 
 Experience in FMCG, retail, consumer electronics, or similar industries.
 
 
 Proven track record managing national or regional modern trade accounts.
 
 
 
 
 
 
 3. Skills &amp; Competencies
 
 
 
 
 
 
 
 A. Technical Skills
 
 
 
 Strong understanding of the modern trade environment and category dynamics.
 
 
 Proficiency in MS Excel, PowerPoint, and CRM systems.
 
 
 Knowledge of planograms, sell-out data, and category management principles.
 
 
 
 
 
 
 B. Analytical Skills
 
 
 
 Ability to analyze data (sell-in, sell-out, stock levels).
 
 
 Strong financial understanding (margins, discounts, trading terms).
 
 
 
 
 
 
 C. Soft Skills
 
 
 
 
 
 
 Excellent negotiation and communication skills.
 
 
 Strong relationship-building capability.
 
 
 High level of ownership, resilience, and problem-solving skills.
 
 
 Effective time management and multitasking abilities.
 
 
 
 
 
 
 4. Behavioural Competencies
 
 
 
 Results-driven and target-oriented.
 
 
 Customer-centric mindset.
 
 
 Team player with cross-functional collaboration ability.
 
 
 Adaptable to fast-paced retail market changes.
 
 
 
</div>

Key Account Manager

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 HR Operations Support Officer
 
 
 
 
 
 Reports To:
 
 HR Operations Manager
 
 
 
 
 
 Dotted Line:
 
 HR Business Partner - Egypt
 
 
 
 Function:
 
 Human Resources Operations
 
 
 
 Location:
 
 Egypt
 
 
 
 Grade:
 
 TBD
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The HR Operations Support Officer is responsible for executing day-to-day HR administrative and operational activities within Egypt, ensuring accurate data management, compliant employee lifecycle transactions, and high-quality service delivery.
 
 
 The role acts as the operational backbone of country HR - bridging the business, HRBP, Finance, Legal, IT, vendors, and central HR Operations - while proactively improving accuracy, turnaround time, and service quality through disciplined processes and effective use of HR systems and technology.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. HR Administration &amp; Data Management
 
 
 
 &bull; Manage employee records, contracts, and personnel files (hard &amp; soft copies)
 
 
 &bull; Execute all employee lifecycle actions (hire, transfer, renewal, exit) in SuccessFactors, SAP, and D365
 
 
 &bull; Create employee IDs, personnel files, bank letters, and system profiles
 
 
 &bull; Maintain and update employee master data, reporting lines, grades, cost centres, and entities
 
 
 &bull; Conduct routine master data audits and correct discrepancies
 
 
 
 B. Payroll, Social Insurance &amp; Statutory Coordination
 
 
 
 &bull; Prepare and validate payroll inputs:
 
 
 &bull; Attendance, OT, delays, duties, commissions, deductions, allowances
 
 
 &bull; Collect and verify departmental payroll documentation and approvals
 
 
 &bull; Coordinate with Group Payroll, Finance, and Treasury to ensure timely salary payments
 
 
 &bull; Handle social insurance forms (S1, S2, S6), tax submissions, and monthly payments
 
 
 &bull; Track and prevent penalties through proactive follow-up
 
 
 
 C. Recruitment &amp; Onboarding Administration
 
 
 
 &bull; Coordinate recruitment administration for frontline to supervisory roles
 
 
 &bull; Prepare contracts and offers using approved templates and budgets
 
 
 &bull; Coordinate onboarding logistics:
 
 
 &bull; IT access, email, systems
 
 
 &bull; Medical &amp; life insurance
 
 
 &bull; IDs, uniforms, transport, orientation
 
 
 &bull; Track probation confirmations and contract renewals
 
 
 
 D. Contingent Workforce (CW) Administration
 
 
 
 &bull; Coordinate CW hiring, separations, attendance, OT, and payroll with vendors
 
 
 &bull; Validate CW headcount, cost allocation, and invoices
 
 
 &bull; Upload CW invoices and payment requests in D365
 
 
 &bull; Track CW numbers daily in manufacturing and logistics shifts
 
 
 
 E. Employee Services, Facilities &amp; Vendor Coordination
 
 
 
 &bull; Coordinate:
 
 
 &bull; Medical &amp; life insurance additions/removals
 
 
 &bull; Transport buses and meal services
 
 
 &bull; Telecom lines (Vodafone, landlines)
 
 
 &bull; Printing, stationery, uniforms
 
 
 &bull; Manage HR-related vendors, quotations, POs, invoices, and payments
 
 
 &bull; Support events, meetings, Ramadan iftars, and employee engagement logistics
 
 
 
 F. Compliance, Audit &amp; Risk Control
 
 
 
 &bull; Maintain compliance trackers (visas, probation, contracts, renewals, leaves)
 
 
 &bull; Support internal and external audits
 
 
 &bull; Track penalties, investigations, and corrective actions
 
 
 &bull; Flag risks and anomalies proactively to HRBP
 
 
 
 G. HR Systems, Reporting &amp; Continuous Improvement
 
 
 
 &bull; Enter and validate HR transactions within SLA timelines
 
 
 &bull; Generate HR reports (HC, CW, payroll summaries, leave balances, KPIs)
 
 
 &bull; Support AI-enabled checks, automation, and templates to reduce manual errors
 
 
 &bull; Recommend process improvements and simplifications
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 &bull; Master data accuracy &ge;99.5%
 
 
 &bull; Payroll input accuracy &ge;99%
 
 
 &bull; Zero payroll penalties
 
 
 &bull; HR workflow completion within SLA
 
 
 &bull; Audit findings closed on time
 
 
 &bull; Onboarding completed within 5 working days
 
 
 &bull; Employee service turnaround &le;3 working days
 
 
 
 
 
 
 Decision Rights
 
 
 
 &bull; Execute routine HR administrative actions within approved processes
 
 
 &bull; Escalate ER, legal, payroll, and policy exceptions
 
 
 &bull; Recommend operational improvements
 
 
 &bull; Maintain confidentiality and compliance at all times
 
 
 
 
 
 
 Role Positioning within Operating Model
 
 
 
 &bull; Strategic Direction: Head of HR / BU Heads
 
 
 &bull; Operational Leadership: HR Business Partner &ndash; Egypt
 
 
 &bull; Administrative Execution: HR Operations Support Officer
 
 
 &bull; Functional Support: Group HR Operations Manager
 
 
 
 
 
 
 Career Path
 
 
 
 HR Officer &rarr; HR Operations Support Officer &rarr; HRBP / Country HR Manager
 
 
 
 
 
 
 Direct Reports (if Any)
 
 
 
 None
 
</div>

HR Operations Support Officer

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