field service engineer - northern california (bay area) region

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field service engineer northern california bay area region

MTS Systems Corporation

<div><p><b>Job Description:</b></p><p></p><h1 class="jobSectionHeader"><b>
Hands-On Field Service Role</b></h1><p>
MTS designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real-world products. In this role, you will work hands-on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments.</p><p></p><h2 class="jobSectionHeader"><b>
What This Role Looks Like</b></h2><p>
This is a field-based, customer-facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo-hydraulic and electro-mechanical test systems at customer sites. You will work in laboratory and test environments using tools, test equipment, and diagnostic skills to restore and optimize system performance. Training on MTS-specific technology is provided, and strong hands-on technical aptitude is essential.</p><p></p><p><b>
Travel:</b> This role involves regular travel to customer sites, primarily around Northern California (Bay Area), with some work in the Reno, NV area. Travel is <b>approximately 60-80%</b>, with heavier travel during the first year due to onboarding and training, including time at MTS headquarters in Minnesota and regional training classes. Candidates should be comfortable with a travel-oriented role and interested in working in varied customer environments.</p><p></p><h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2><ul><li>
Install, maintain, calibrate, and repair computer-controlled servo-hydraulic and electro-mechanical test systems</li><li>
Diagnose issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips</li><li>
Troubleshoot mechanical, electrical, and control-system issues using hands-on diagnostic methods</li><li>
Perform calibrations independently for assigned customer systems</li><li>
Manage service documentation, assigned assets, and customer communication professionally</li><li>
Work directly with customer engineering and lab teams in a service-oriented environment</li><li>
Maintain technical training and compliance with MTS quality and safety standards</li></ul><div></div><h2 class="jobSectionHeader"><b>
Who This Role Is a Good Fit For</b></h2><p>
We are open to candidates at different stages of their careers. The common thread is hands-on technical aptitude, willingness to travel, and interest in growing into an independent field service role. Training and mentorship are provided.</p><p></p><h2 class="jobSectionHeader"><b>
Pathway A: Early-Career Technical Professionals</b></h2><p>
You may be a good fit if you have:</p><ul><li>
Hands-on technical experience gained through internships, co-ops, labs, maintenance roles, automation, robotics, manufacturing, or military service (typically 2&ndash;4 years combined)</li><li>
An associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or similar, <b>or</b> a 4-year Engineering Technology degree</li><li>
Comfort working with tools, wiring, mechanical assemblies, and technical systems, with interest in growing into an independent field service role</li></ul><p><i>
Field service experience is not required for early-career candidates. Structured onboarding, shadowing, and technical training are provided.</i></p><p></p><h2 class="jobSectionHeader"><b>
Pathway B: Experienced Technicians / Field Service Professionals</b></h2><p>
You may be a good fit if you bring:</p><ul><li>
5&ndash;10+ years supporting electro-mechanical, hydraulic, or industrial equipment</li><li>
Experience in field service, installation, system startup, or maintenance</li><li>
Comfort owning customer relationships and troubleshooting complex systems with minimal supervision</li></ul><div></div><h2 class="jobSectionHeader"><b>
Core Expectations for All Candidates</b></h2><ul><li>
Comfort with a field-based role involving regular travel, especially during the first year, with increasing flexibility as independence grows</li><li>
Willingness to learn and follow structured training and mentorship during onboarding</li><li>
Strong communication skills and professional interaction with customers</li><li>
Valid driver&rsquo;s license and ability to meet company vehicle requirements</li></ul><div></div><h2 class="jobSectionHeader"><b>
Experience That Is Helpful (Not Required on Day One)</b></h2><ul><li>
Exposure to hydraulics, instrumentation, sensors, controls, or automation</li><li>
Calibration, diagnostics, or test-equipment experience</li><li>
Hands-on mechanical and/or electrical troubleshooting</li><li>
Familiarity with common electrical and mechanical diagnostic tools and test equipment</li></ul><div></div><h2 class="jobSectionHeader"><b>
What You&rsquo;ll Gain</b></h2><ul><li><b>
A best-in-class benefits package:</b> http://myitwhr.com</li><li>
Direct responsibility for service and support of complex servo-hydraulic and electro-mechanical systems used in real customer test environments</li><li>
A clear path to independent responsibility in a field-based service role, supported by structured onboarding and mentorship</li><li>
Continued technical development through hands-on experience, formal training, and exposure to diverse applications</li><li>
Long-term growth opportunities within a global engineering organization</li></ul><p></p><h3 class="jobSectionHeader"><b>
Physical Demands (MTS Global):</b></h3><h3 class="jobSectionHeader"><b><i>
The physical demands described here are representative of those that must be met by an employee to successfully perform the</i></b><br>
<b><i>essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</i></b><br>
<b>While performing the duties of this job, the employee is required to lift 10 pounds (4.6 kilograms), lift and/or move up to 50 pounds (22.7 kilograms) frequently, and lift and/or move more than 50 pounds (22.7 kilograms) occasionally. The employee will engage in pulling/pushing, carrying, and working above their shoulder. This role requires walking, standing, sitting, stooping (bending at the back/shoulders), squatting, kneeling, bending, and in rare cases climbing activities. The employee will be required to operate a motor vehicle as part of their remote working position. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus and troubleshoot defects or abnormalities</b><br>
<b>in the work.</b></h3><p></p><p><b>
Compensation Information:</b></p><p>
$30.00 - $40.00 per hour, commensurate with experience and qualifications</p><p></p><p><i>
ITW is an equal opportunity employer. We value our colleagues&rsquo; unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.</i></p><p><i><br>
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.</i></p><p><i><br>
All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.</i></p></div>

Field Service Engineer - Northern California (Bay Area) Region

Demant

<div>Overview:<div></div><p><br>
This position will be responsible for managing and directing all field sales activities to maintain and develop unit and dollar sales in the assigned territory. The Territory Manager will create and execute a Quarterly Account Plan (QAP) that will focus on top accounts and high value opportunities. The QAP will also require the territory manager to track market conditions, sales opportunities, and threats from competitors to increase territory sales. Individual will also be responsible for training surgeons and ancillary medical personnel on all proprietary implantable devices, equipment, and surgical procedures in the operating room. This position requires fiscal budget responsibility, ability to operate in a fast-paced and demanding work environment and working nights and weekends when required.</p><p></p><p><b><br>
The ideal candidate will be based in Northern California as the territory consists of the SF Bay area, Greater Sacramento, and Reno, NV.</b></p>
Responsibilities:
<ul><li>Effectively plan and build relationships to conduct sales presentations, meeting customers in person on a daily basis.
</li><li>Meet with existing customers and high value prospects to provide detailed sales presentations including technical understanding of products, anatomy, and hearing loss.
</li><li>Work with Regional Director to develop and coordinate sales strategies and plans.
</li><li>Provide technical expert level surgical training and operating room support to physicians and ancillary staff
</li><li>Work alongside Clinical Specialist to execute QAP and coordinate customer visits and responsibilities. Liaise between the company and the customers to maintain contracts on pricing, service, contracting, and new product additions.
</li><li>Generate and develop outside businesses accounts, through cold calling, to increase opportunity funnel.
</li><li>Regularly update all customers within designated territory on product modifications, changes, and enhancements.
</li><li>Attend and pass assessments of all trainings within designated time. Enhance up to date knowledge on new products, procedures, services, and tools by demonstrating in role play scenarios and at accounts.
</li><li>Maintain professionalism, diplomacy, sensitivity, and tact to portray the company in a positive manner.
</li><li>Effectively attending conferences and trade shows, both nationally and regionally.
</li><li>Use Business Intelligence and Salesforce analytic tools to maximize sales effectiveness and efficiency
</li><li>Prepare and present Sales/Marketing reports for Regional Director when requested.
</li><li>Perform updates and maintenance of accounts and customers including contact names, email, phone numbers and proper segmentation within Salesforce on a weekly basis.
</li><li>Provide and generate surgical quotes to customers for BAHS/implantable devices and follow up on those quotes to gain sales.
</li><li>Develop a time and territory management strategy and work closely with Clinical Specialist to fiscally manage the territory budget to maximize the impact in the market.
</li><li>Accurately identify customer needs and seek assistance on execution of plans as appropriate to maximize impact in region.
</li><li>Work to identify patient advocates and utilize them to provide mentoring opportunities with candidates and increase sales.
</li><li>Work closely with Education and Training to develop advanced training events when it meets the strategic need of the region.
</li><li>Identify referral sources, including other Demant organizations, within the region to engage in activities will positively affect sales.
</li></ul>Qualifications:
<ul><li>A minimum four-year college degree</li><li>
A minimum of 5 years of sales experience preferably in medical device/operating room field</li><li>
Experience within clinical settings including operating room support and/or sales of implantable hearing devices (BAHS/CI) is preferred but not required.</li><li>
Experienced in communicating, coaching, training surgeons and OR staff members.</li><li>
This Position requires extensive travel, at least 50%
</li></ul><p>We Create Trust &ndash; We value the opinions of our customers and colleagues. We promote a work environment based on inclusion, honesty, integrity and respect. We always keep our promises.</p><div><br>
</div><p>We are Team Players &ndash; We collaborate and network effectively across Demant. We take initiative and help each other to achieve our ambitious goals.</p><div><br>
</div><p>We Create Innovative Solutions &ndash; We challenge ourselves to improve and find new, value-adding solutions. We are curious to share ideas and insights to increase our collective innovativeness.</p><div><br>
</div><p>We Apply a Can-do attitude &ndash; We always look for opportunities to win the business and do our best to add value to our customers. We find solutions and act.</p><p></p><div><br>
What we have to offer:</div><div>
Medical, dental, prescription, and vision benefits</div><div>
24/7 virtual medical care</div><div>
Employee Assistance Program for you and your family</div><div>
401(k) with company match</div><div>
Company-paid life insurance</div><div>
Supplemental insurance for yourself, your spouse/partner, and your children</div><div>
Short-term and long-term disability insurance</div><div>
Pre-tax Health Savings Account and Flexible Spending Accounts for Health Care or Dependent Care</div><div>
Pet Insurance</div><div>
Commuter accounts</div><div></div><div><br>
The Company is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.</div><div></div><div><i><br>
The pay range for this position is expected to be between $90000 to $100000 per year; however, while the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges. Further, final pay determinations will depend on various factors, including but not limited to experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, such as bonus, commissions, or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.</i></div></div>

Territory Manager

Crunch Care

<p><b>Backup Care Nannies Needed &ndash; Flexible Schedule + Competitive Pay</b></p><p><b>Love working with children but need flexibility that fits your life?</b><br/>Crunch Care is hiring <b>experienced, dependable nannies</b> to provide <b>high-quality backup care</b> to families in your area. If you're a professional caregiver looking for <b>steady pay, flexible scheduling, and real support</b> &mdash; this is the role for you.</p><p><b>Pay &amp; Employment</b></p><p><b>$19 per hour</b><br/><b>Paid bi-weekly via direct deposit</b><br/><b>Overtime pay + daily bonuses available</b><br/><b>W2 employee status (not an independent contractor)</b></p><p><b>Why Nannies Choose Crunch Care</b></p><p><b>Flexible Scheduling</b><br/>Submit your availability weekly using our easy scheduling app.</p><p><b>Variety &amp; Meaningful Work</b><br/>Care for children from infants to teens in engaging, hands-on roles.</p><p><b>Supportive Team Environment</b><br/>Work with a professional agency that values communication, reliability, and growth.</p><p><b>Perks &amp; Professional Development</b></p><p><b>Work 100 hours/month (~23 hrs/week) and receive:</b></p><ul><li><b>Membership to the International Nanny Association</b></li><li>Access to our private nanny support community</li><li><b>Paid sick time (as required by state/local law)</b></li><li><b>Two extended education trainings annually</b></li></ul><p><b>Work 150 hours/month and receive:</b></p><ul><li><b>$75 monthly healthcare stipend (eligibility requirements apply)</b></li></ul><p><b>What We&rsquo;re Looking For</b></p><ul><li><b>Availability for at least 2 full days per week</b></li><li><b>2+ years of professional childcare experience (infants through school-age)</b></li><li><b>3&ndash;4 professional childcare references</b></li><li><b>CPR Certification</b></li><li>Excellent communication skills and positive, adaptable attitude</li><li>Valid driver&rsquo;s license and reliable vehicle (<b>not required in NYC or San Francisco</b>)</li><li><b>Must be 18+ years old</b></li></ul><p><b>About Crunch Care</b></p><p>Crunch Care has been a trusted leader in nanny and domestic staffing since 2006. We proudly serve families across Southern California, the Bay Area, New York, Portland, Las Vegas, and beyond.</p><p>We carefully screen and support our caregivers to ensure families receive <b>safe, professional, and reliable care</b> &mdash; and that our nannies feel <b>respected and valued</b>.</p><p>We comply with all fair hiring ordinances and welcome qualified applicants with arrest and conviction records.</p><p><b>Ready to Make an Impact?</b></p><p>If you're <b>nurturing, reliable, and passionate about working with children</b> &mdash; we&rsquo;d love to connect.<br/><b>Apply today and join a team that values your experience and flexibility.</b></p><p>Job Types: Full-time, Part-time, Temporary</p><p>Pay: From $19.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li><li>Referral program</li></ul><p>Work Location: In person</p>

Flexible Childcare Provider

TEEMA Group

<div><h3 class="jobSectionHeader"><b>Role Summary</b></h3><p>
Are you passionate about making a difference in your community? Join a mission-driven team that is reimagining public safety through compassionate, trauma-informed care. As a Field-Based Case Manager. You&rsquo;ll play a vital role in responding to non-violent crisis situations and connecting individuals to life-stabilizing resources.</p><p>
Working as part of a multidisciplinary response team, you&rsquo;ll be dispatched to real-time calls involving individuals experiencing mental health challenges, substance use concerns, interpersonal conflict, or other non-emergency crises. This is a unique opportunity to be on the front lines of change, providing support, dignity, and hope to those in need.
</p><h3 class="jobSectionHeader"><b>Key Duties &amp; Responsibilities</b></h3><ul><li><p>
Respond to non-violent, field-based crisis calls involving behavioral health, substance use, welfare checks, and verbal disputes.</p></li><li><p>
Provide on-site de-escalation, crisis assessment, stabilization, and emotional support.</p></li><li><p>
Deliver person-centered, trauma-informed care with empathy and professionalism.</p></li><li><p>
Link individuals to essential services, including housing, medical care, mental health treatment, and substance use recovery programs.</p></li><li><p>
Provide immediate and follow-up support to ensure successful engagement with community resources.</p></li><li><p>
Document all interactions and services provided in alignment with program protocols and best practices.</p></li><li><p>
Work closely with fellow crisis responders, supervisors, and community-based partners to ensure coordinated and effective service delivery.</p></li><li><p>
Attend and actively participate in case reviews, team meetings, and ongoing training.</p></li><li><p>
Maintain strict confidentiality and comply with all ethical and legal reporting requirements.</p></li><li><p>
Fulfill other responsibilities as assigned to support program operations and mission impact.
</p></li></ul><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3><ul><li><p>
High school diploma or GED.</p></li><li><p>
At least 1 year of experience in case management or street outreach, preferably with unhoused or vulnerable populations.</p></li><li><p>
Valid California driver&rsquo;s license, clean driving record (past 3 years), and eligibility for coverage under agency insurance.</p></li><li><p>
Ability to pass a comprehensive background check, including Live Scan fingerprinting.
</p></li></ul><h3 class="jobSectionHeader"><b>Desired Qualifications</b></h3><ul><li><p>
Bachelor&rsquo;s degree in Social Work, Psychology, or a related human services field.</p></li><li><p>
Experience supporting individuals with mental health or substance use challenges.</p></li><li><p>
Bilingual in Spanish and English.</p></li><li><p>
Training or experience in crisis intervention, de-escalation techniques, or harm reduction models.</p></li></ul><h3 class="jobSectionHeader"><b>
Work Schedule &amp; Setting</b></h3><ul><li><p><b>
Full-time</b> position; 12-hour shifts (9:00 AM &ndash; 9:30 PM or 9:00 PM &ndash; 9:30 AM).</p></li><li><p>
Rotating schedule: Three days on, followed by four days on, including weekdays, weekends, and holidays.</p></li><li><p>
No on-call duties required outside of scheduled shifts.</p></li></ul><h3 class="jobSectionHeader"><b>
Work Environment &amp; Physical Requirements</b></h3><ul><li><p>
Field-based role working in diverse community settings across the Los Angeles service area.</p></li><li><p>
Ability to sit, walk, and stand for extended periods.</p></li><li><p>
Must be able to lift up to 25 pounds.</p></li><li><p>
Willingness to work outdoors in varying weather conditions.</p></li></ul><p></p>
#Workwolf</div>

Field-Based Case Manager – Crisis Response

GL Home Health Care, Inc.

<p><b>Registered Nurse (RN) &ndash; Home Health Field Nurse</b><br/><b>Coverage Area:</b> Santa Monica, Malibu, Marina del Rey, Culver City, Pacific Palisades, Beverly Hills**</p><p>We are seeking an experienced Registered Nurse (RN) for a Home Health field position covering Santa Monica, Malibu, Marina del Rey, Culver City, Pacific Palisades, and Beverly Hills.</p><p><b>DO NOT APPLY if you do not have recent Home Health experience and OASIS documentation experience.</b><br/>Experience will be verified.</p><p><b>MANDATORY REQUIREMENTS (No Exceptions):</b></p><ul><li>Active California RN license in good standing</li><li>Minimum 2 year recent Home Health experience</li><li>Strong OASIS documentation experience</li><li>Proficiency in AXXESS software</li><li>Ability to complete OASIS documentation within <b>3 days of Start of Care (SOC)</b></li><li>Current BLS certification</li><li>All vaccinations up to date</li><li>Current TB test and physical</li><li>Valid driver&rsquo;s license and reliable transportation</li><li>All credentials and compliance documents current</li></ul><p><b>Clinical Experience Must Include:</b></p><ul><li>Start of Care (SOC) assessments</li><li>OASIS documentation and submission</li><li>Wound care (including complex wounds)</li><li>Post-surgical patient management</li><li>Medication reconciliation and education</li><li>Care plan development and updates</li><li>Skilled nursing follow-up visits</li></ul><p><b>Position Responsibilities:</b></p><ul><li>Perform Start of Care (SOC) visits</li><li>Complete and submit OASIS documentation within 3 days of SOC</li><li>Conduct skilled nursing follow-up visits as needed</li><li>Coordinate care with physicians and interdisciplinary team</li><li>Provide patient and family education</li><li>Complete accurate and timely documentation in AXXESS</li><li>Work independently in the field</li></ul><p>This is a fast-paced field position requiring strong clinical judgment, time management, and documentation skills.</p><p>Only experienced Home Health RNs meeting ALL requirements will be considered.</p><p>Job Types: Contract, Part-time, Full-time, Travel nursing</p><p>Pay: $80.00 - $180.00 per hour</p><p>Medical Specialty:</p><ul><li>Home Health</li></ul><p>Schedule:</p><ul><li>Monday to Friday</li><li>On call</li><li>Weekend availability</li></ul><p>License/Certification:</p><ul><li>RN (Required)</li></ul><p>Work Location: On the road</p>

Home Health RN

MV Transportation

<div>Overview:
<div>
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.</div>
Responsibilities:
<div>
MV Transportation is seeking a<b> Dispatcher</b><b> </b>who works to direct the day-to-day route operations and report to the Operations Manager. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Operations Manager as appropriate.</div><div></div><div><b><br>
Job Responsibilities</b><b>:</b></div><ul><li>
Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.</li><li>
Monitors radio, telephones and on-road provision of service for quality.</li><li>
Responsible for influencing positive employee morale and quality customer service.</li><li>
Monitors and completes driver sign-in and sign-out daily.</li><li>
May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.</li><li>
Monitors daily system performance.</li><li>
Participates in analysis and review of operating performance.</li><li>
Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.</li><li>
All other duties, as assigned.</li></ul>
Qualifications:
<div><b>
Talent</b><b> Requirements</b><b>:</b></div><ul><li>
One (1) year previous Dispatcher experience preferred.</li><li>
Two (2) years of Customer Service experience is preferred.</li><li>
High School diploma or equivalent.</li><li>
Experience with Ride Co and Trapeze software.</li><li>
Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.</li><li>
Demonstrate a high customer service commitment.</li><li>
Able to demonstrate professional phone manner.</li><li>
Knowledge of the service area is a plus.</li></ul><div><i>
Starting pay rate: $24.98/hour</i></div><div></div><div><i><br>
MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.</i></div><div></div><div><i><br>
Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.</i></div></div>

Dispatcher

Los Angeles County Metropolitan Transportation Authority

<div><div><div><div><div><b>Salary</b></div>
</div><div><div>$114,816.00 - $172,224.00 Annually</div>
</div></div><div><div><div><b>Location
</b></div></div><div></div><div><div>Los Angeles, CA</div>
</div></div></div><div><div><div><div><b>Job Type</b></div>
</div><div><div>Regular Employee</div>
</div></div><div><div><div><b>Job Number</b></div>
</div><div><div>2401260</div>
</div></div></div><div><div><div><div><b>Cabinet</b></div>
</div><div><div>INFORMATION TECHNOLOGY AND SERVICES</div>
</div></div><div><div><div><b>Cost Center</b></div>
</div><div><div>3198 - INFORMATION SECURITY</div>
</div></div></div><div><div><div><div><b>Opening Date</b></div>
</div><div><div>02/27/2026</div>
</div></div><div><div><div><b>Closing Date</b></div>
</div><div><div>3/13/2026 5:00 PM Pacific</div>
</div></div></div><div><div><div><div><b>FLSA</b></div>
</div><div><div>Exempt</div>
</div></div><div><div><div><b>Bargaining Unit
</b></div></div><div><div>Non-Contract</div></div></div></div></div>
<br><div></div><div><div><div><p><b><i>Metro&rsquo;s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.</i></b></p>
</div>
</div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div><br>
<div><p><br>
Monitors, identifies, and responds to security incidents collaborating with relevant stakeholders to ensure the adequate safeguard of Metro&rsquo;s digital assets.<br>
<br>
The cybersecurity engineer designs, implements, and maintains the technical controls that protect an organization&rsquo;s systems, networks, and data. Partnering with application owner to deploy and tune security tools, secure cloud and on premises applications and work closely with IT and operations to remediate vulnerabilities and respond to incidents.<br>
<br>
<b>Recruitment Timelines</b>: Interviews are projected to be scheduled for the week of <b>April 6</b><b>, 2026</b>. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.</p></div><br>
<div><h2 class="jobSectionHeader"><b>Examples of Duties</b></h2></div><br>
<p></p><div><br>
<ul><li>Conduct regular vulnerability scans and penetration tests</li><li>
Utilize Security Information and Event Management (SIEM) tools to monitor systems for unusual activity, investigate alerts, and respond to potential threats</li><li>
Develop scripts and tools to automate security tasks, improving efficiency and reducing manual processes</li><li>
 Engineer and implement solutions to enhance the Cybersecurity Operations Center (CSOC&rsquo;s) ability to detect, respond and prevent incidents</li><li>
Analyze security data to identify potential security incidents, conduct root cause analysis, and offer actionable recommendations to prevent future occurrences</li><li>
Develop containment and remediation strategies and coordination across security and technical teams</li><li>
Identify, analyze, and respond to security incidents, coordinating with teams to contain, mitigate, and recover from such breaches</li><li>
Engineer detections aligned to the MITRE ATT&amp;CK framework and recommend improvements to leadership</li><li>
Support the maintenance and tuning of Cybersecurity Operations Center (CSOC) tools, including Security Information and Event Management (SIEM), Intrusion Detection Systems (IDS)/Intrusion Prevention Systems (IPS), firewalls, and other security technologies</li><li>
Validate effective security operations controls are implemented, maintained and adapted to threat landscape</li><li>
Monitor cybersecurity events across assigned environment using advanced Security Information, Threat Intelligence, and SIEM tools to detect and respond to security threats and incidents</li><li>
Examine log source data across endpoints, databases, applications, identity, network, mobile and cloud</li><li>
Work closely with Information Technology Services (ITS), and other teams to ensure effective communication and coordination during security incidents</li><li>
Identify areas for improvement in incident response and threat detection capabilities including tools and processes</li><li>
Lead improvement plans to the development and enhancement of Cybersecurity Operations Center processes, playbooks, and procedures</li><li>
Prepare monitoring and response metrics, Key Performance Indicator (KPIs) for security events and incidents. Upon request, report on the state of the Security Operation Center to cybersecurity leaders and stakeholders</li><li>
Maintain detailed and accurate records of security incidents, including timelines, actions taken, and outcomes</li><li>
Participate and assist in deploying Managed Security Service Providers solutions</li><li>
Manage service providers and ensure the agency is receiving optimal values</li><li>
Manage projects associated with Cybersecurity Operations Center controls deployment and improvement</li><li>
Serve as a mentor and escalation point for junior Security Operations Center engineers and assist with day-to-day requirements</li>
Participate in cross-functional security initiatives and projects<br>
<li>
</li></ul><div>
 May be required to perform other related job duties</div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div><br>
<div><p><br>
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:<br>
<b>Education</b></p><br>
<ul><li>
Bachelor&rsquo;s Degree in Information Technology, Cybersecurity, Computer Science, or a related field</li></ul><b>
Experience</b><br>
<ul><li>
Six years of relevant experience or three years of relevant supervisory-level experience in cybersecurity (Security Operation Center and incident response) and information technology. Some positions in this class may require specialized experience in area of assignment</li></ul><b>
Certifications/Licenses/Special Requirements</b><ul><li>
Certification in one or more of the following is preferred: GIAC Security Operations Certified (GSOC), GIAC Certified Incident Handler Certification (GCIH), GIAC Defending Advanced Threats (GDAT), Microsoft Certified Security Operations Analyst Associate, CISSP</li><li>
Ability to work in a secure CSOC environment, which may require extended periods of time sitting and working at a computer</li></ul><ul><li>
This is a 24/7 operation, and the role may require working in shifts, including nights, weekends, and holidays, to ensure continuous monitoring and response</li></ul><p><b>
Preferred Qualifications</b><br>
<br>
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.</p>
The following are the preferred qualifications:<ul><li><p><br>
Experience applying strong knowledge of network architecture, identity and access management, endpoint security, and Zero Trust design principles to design secure enterprise solutions</p></li><li><p>
Experience applying security frameworks such as National Institute of Standards and Technology (NIST) and International Organization for Standardization (ISO)</p></li><li><p>
Experience reviewing, analyzing, and documenting security configurations across systems and cloud platforms</p></li><li><p>
Experience assessing and prioritizing vulnerabilities, overseeing patch governance, and aligning remediation efforts with frameworks such as National Institute of Standards and Technology (NIST) and Center for Internet Security (CIS) benchmarks</p></li><li><p>
Experience communicating technical risk and remediation plans to engineering teams, stakeholders, and executive leadership</p></li></ul></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Essential Knowledge</b></h2></div><br>
<div><p><br>
<b>Knowledge of</b> (defined as a learned body of information that is required for and applied in the performance of job tasks)</p><br>
<ul><li>
Proficiency with Security Orchestration, Automation, and Response (SOAR), SIEM, threat intelligence, identity, sandboxes, vulnerability management and Endpoint Detection and Response (EDR)/extended detection and response (XDR) technologies</li><li>
Strong understanding of threats and vulnerabilities and principles of incident response</li><li>
Strong understanding of the MITRE ATT&amp;CK framework</li><li>
Information Technology/Operational Technology security challenges and agency-wide Cybersecurity requirements</li><li>
Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency</li><li>
Statutory and regulatory requirements, standards, and ethics pertaining to information access, audit, investigation, security, and privacy, such as PCI-DSS (Payment Card Industry Data Security Standard), California S.B. 1386, California Privacy Rights Act (CPRA), and HIPAA (Health Insurance Portability and Accountability Act)</li><li>
Theories, principles, and practices of management information systems and specified application areas Network operating systems such as Cisco Routing and Switching, Microsoft Windows, Linux/UNIX, Cloud services (SaaS, PaaS, IaaS) and other networks related to the area of assignment</li><li>
Cybersecurity frameworks (e.g., National Institute Standard Technology (NIST), International Organization for Standardization (ISO 27001)) and their application in Cybersecurity Operations Center environments</li><li>
Diverse IT infrastructure/security environments, with various IT systems, technologies, platforms, concepts, and applications</li><li>
Network architecture and design elements</li><li>
Security and contingency planning concepts, including data integrity, authentication and authorization</li><li>
Project management techniques and tools</li></ul><b>
Skill in </b>(defined as the proficient manual, verbal, or mental utilization of data, people, or things)<ul><li>
Researching computer systems, assessing potential risks, and considering possible solutions</li><li>
Analyzing situations, conducting research, defining problems, providing recommendations, and implementing solutions and alternatives based on network infrastructure</li><li>
Analyzing and evaluating system changes to determine feasibility</li><li>
Seeking out and updating knowledge on applicable systems, legislation, practices and techniques</li><li>
Communicating effectively orally and in writing and making presentations</li></ul><b>
Ability to </b>(defined as a present competence to perform an observable behavior or produce an observable result)<ul><li>
Effectively communicate technical information, issues, and solutions to multiple organizational levels internally and externally in a clear and simple way</li><li>
Educate users and explain the importance of cybersecurity and how to protect data</li><li>
Interact professionally with various levels of Metro employees and outside representatives</li><li>
Think strategically and turn ideas into actions</li><li>
Work independently and deliver results</li><li>
Prepare documentation, reports, and correspondence</li></ul><ul><li>
Read, write, speak, and understand English</li></ul><b>
Special Conditions</b><br>
<ul><li>
This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements</li><li>
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job</li><li>
Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions</li><li>
This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors</li><li>
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out</li></ul><b>
Working Conditions</b><br>
<ul><li>
Typical office situation</li><li>
Close exposure to computer monitors and video screen</li><li>
Work irregular hours, split shifts, weekends, holidays, or 24-hour-a-day on-call assignments</li><li>
Work after designated regular hours in case of special assignments or emergencies</li></ul><b>
Physical Effort Required</b><br>
<ul><li>
Sitting at a desk or table</li><li>
Operate a telephone or other telecommunications device and communicate through the medium</li><li>
Type and use a keyboard and mouse to perform necessary computer-based functions</li><li>
Standing</li><li>
Walking</li><li>
Communicating through speech in the English language required</li></ul><br>
(EH)</div><br>
<p></p>
</div><div></div><div><div><p>Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro&rsquo;s Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.</p><br>
<p></p>
<p><b>Selection Procedure</b></p>
<p>Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.</p><br>
<p></p>
<p><b>Application Procedure</b></p>
<p>To apply, visit Metro's website at www.metro.net and complete an online Employment Application.<br>
Computers are available to complete online Employment Applications at the following Metro locations:<br>
<br>
<b>METRO Headquarters, Employment Office</b><br>
<b>One Gateway Plaza</b><br>
<b>Los Angeles, CA 90012</b><br>
<b>Open: Monday through Friday, 8am-4pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p><br>
<b>Metro Talent Hub</b><br>
<b>8501 S. Evermont Place</b><br>
<b>Los Angeles, CA 90044</b><br>
<b>Open: Monday through Friday, 9am-5pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>East Los Angeles Customer Center</b><br>
<b>4501 B Whittier Blvd</b><br>
<b>Los Angeles, CA 90022</b><br>
<b>Open: Tuesday through Saturday, 10am to 6pm</b><br>
<b>(Closed Sun &amp; Mon)</b></p><br>
<p></p>
<p><b>Wilshire/Vermont Customer Center</b><br>
<b>3183 Wilshire Blvd, Ste 174</b><br>
<b>Los Angeles, CA 90010</b><br>
<b>Open: Monday through Friday, 10am-6pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><br>
<p></p>
<p><b>Rosa Parks Customer Center</b><br>
<b>Willowbrook/Rosa Parks Station</b><br>
<b>11720 Wilmington Ave</b><br>
<b>Los Angeles, CA 90059</b><br>
<b>Open: Monday through Friday, 6am to 6:30pm</b><br>
<b>(Closed Sat &amp; Sun)</b></p><p><br>
<br>
<b>Telephone: </b>(213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.<br>
<br>
<b>All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.</b></p>
<ul><li>Open to the public and all Metro employees</li></ul>
<p>This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.</p></div></div></div>
<br><div></div><div><div><div><p><b><i>*Please refer to the applicable benefit type (Regular or Temporary)*</i></b><br>
</p><div><b>BENEFITS FOR REGULAR EMPLOYEES</b><br>
 </div>Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro. <br>
<br>
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.<br>
<br>
<b>Medical/Dental/Vision Plan</b> - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.<br>
<br>
<b>Group Life Insurance</b> - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.<br>
<br>
<b>Accidental Death &amp; Dismemberment Insurance</b> - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.<br>
<br>
<b>Long-Term Disability Insurance</b> - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.<br>
<br>
<b>Holidays</b> - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.<br>
<br>
<b>Time off with Pay (TOWP)</b> - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.<br>
Years of Service Annual Accrual<br>
Hire date - 5 years 20 days<br>
Beginning of 6th - 10th year 25 days<br>
Beginning of 11th - 15th year 30 days<br>
Beginning of 16th + years 35 days<br>
<br>
<b>Pension Plan</b> - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.<br>
<br>
<b>Other Benefits</b>: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.<br>
<div><b>BENEFITS FOR TEMPORARY EMPLOYEES</b><br>
 </div><b>Temporary (Contingent) employees are eligible for the following benefits only:</b><ul><li>Kaiser medical insurance</li><li>Public Pension Plan</li><li>457/401K Plan</li><li>Flex Spending</li><li>Paid Sick Time</li><li>Fare Media</li><li>Rideshare Subsidies</li><li>Metro One Fitness membership</li></ul>For more information on the Benefits Enrollment for Contingent Employees, please visit LA Metro&rsquo;s Pension &amp; Benefits website at benefits.metro.net</div></div></div><p></p>

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