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customer service representative

field service representative

AEROCONTACT

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
 <br/>
 <br/>
 The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Title: Field Service Representative - Customer Support Manager (Aerospace (A380 experience mandatory) Dubai, UAE
 <br/>
 <br/>
 Industry: Aerospace/ Aviation
 <br/>
 <br/>
 Location: Dubai, UAE Airline/Airport Site-Based Contract Type: 12-month assignment renewable Full-time
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are looking for a Customer Support Manager (CSM) with a strong Field Representative background to support in-service activities for a wide-body fleet operated by a leading airline in the Middle East.
 <br/>
 <br/>
 Based full-time in Dubai, on the airlines premises, you will manage customer support operations for nacelle and related equipment on a major wide-body programme (including A380), ensuring smooth day-to-day operations and a high level of customer satisfaction.
 <br/>
 <br/>
 You will be the main interface between the airline, the OEM support organization and internal technical teams, providing 24/7 support when necessary to help prevent and mitigate operational disruptions (AOG, delays, cancellations) linked to the equipment in your scope.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Manage Customer Support operations on the airlines site for nacelle and related equipment on the A380 fleet.
  </li>
  <li>
   Act as the primary point of contact for the customers technical, maintenance and operational teams.
  </li>
  <li>
   Build, maintain and develop strong customer relationships at all levels, ensuring satisfaction and trust over the long term.
  </li>
  <li>
   Provide day-to-day technical advice to the airlines teams to avoid or reduce operational disruptions (D&amp;C, AOG, repeated removals, etc.).
  </li>
  <li>
   Coordinate and follow up on maintenance actions and repairs related to the equipment in scope.
  </li>
  <li>
   Anticipate and identify potential technical, spares or commercial issues/opportunities affecting the maintenance and operation of the equipment and propose mitigation plans.
  </li>
  <li>
   Monitor and report operational KPIs (technical events, delays, removals, turnaround time, service level, etc.) to the central Customer Support organisation.
  </li>
  <li>
   Prepare clear and regular reports on activities, issues, risks and improvement actions.
  </li>
  <li>
   Use dedicated OEM/customer portals and digital tools for event tracking, case management and documentation (including tools equivalent to SAFRAN portals).
  </li>
  <li>
   Represent the OEM/customer support organization on site and lead local support processes, in coordination with remote teams.
  </li>
  <li>
   Contribute to continuous improvement of processes and customer experience.
  </li>
  <li>
   Support knowledge transfer, coaching and competence development of local teams
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 Languages
 <br/>
 <br/>
 <ul>
  <li>
   Arabic: fluent
  </li>
  <li>
   English: fluent
  </li>
  <li>
   French: fluent (or strong professional proficiency)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Eligible to obtain and maintain airport airside access in Dubai.
  </li>
  <li>
   Willing to be based on the airlines premises (airport/maintenance environment).
  </li>
  <li>
   Availability for occasional out-of-hours or 24/7 support in case of operational emergencies.
  </li>
  <li>
   Strong sense of confidentiality, data protection and compliance with local regulations and airline/OEM safety rules.
   <br/>
   <br/>
  </li>
 </ul>
 If you are passionate about aerospace, enjoy being close to airline operations and want to play a key role in supporting a strategic wide-body programme in the Middle East, we would be pleased to review your application.
 <br/>
 <br/>
 Please note that only shortlisted candidates will be contacted
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Degree or diploma in Aerospace/Aeronautical/Mechanical Engineering (or equivalent experience).
  </li>
  <li>
   Solid experience in Aerospace Maintenance (airline, MRO, OEM or similar), ideally on nacelles/engines/structures.
  </li>
  <li>
   Previous experience as Field Representative, Customer Support Engineer/Manager, In-Service Support or similar, working directly with airline customers.
  </li>
  <li>
   Good knowledge of wide-body aircraft operations; experience with A380
  </li>
  <li>
   Understanding of airline/MRO maintenance processes (line and base maintenance, troubleshooting, reliability).
  </li>
  <li>
   Comfortable using OEM and airline portals/digital tools for technical event follow-up, documentation and reporting (experience with SAFRAN-type portals is a plus).
  </li>
  <li>
   Strong customer-facing and communication skills, with the ability to manage expectations in a demanding operational environment.
  </li>
  <li>
   Rigorous, organized and able to work autonomously on a remote customer site while reporting regularly to central teams.
  </li>
 </ul>
</div>


Field Service Representative - Customer Support Manager  (Aerospace (A380 experience mandatory) Dubai, UAE - SEGULA TECHNOLOGIES

Ecolab

<div><div><div><div><div><p>Want to build a brighter, bolder future and cultivate your career? <b>Join Ecolab&rsquo;s team and help create a world in which we all thrive.</b></p></div><div><p><br>
<br>
Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food &amp; beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.</p></div><p></p><div><p><br>
Ecolab is seeking a <b>Lead Field Service Representative</b> where your technical expertise and customer-first mindset will help shape a more sustainable future. You&rsquo;ll be part of a purpose-driven team that supports water treatment systems across diverse industries. You&rsquo;ll work hands-on in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.</p></div><p></p><div><p><b><br>
How </b><b>You&rsquo;ll</b><b> Make an Impact:</b></p></div><div><div><ul><li><p>
Deliver expert service and support for water treatment and filtration systems</p></li><li><p>
Monitor chemical usage and system performance to ensure optimal operation</p></li><li><p>
Troubleshoot and resolve equipment and treatment issues with a focus on cost-effective solutions</p></li><li><p>
Conduct preventive maintenance and repairs to maximize equipment uptime</p></li><li><p>
Maintain accurate service documentation and communicate clearly with customers</p></li><li><p>
Collaborate with internal teams to continuously improve service delivery</p></li></ul></div></div><p></p><div><p><b><br>
Position Details:</b></p></div><div><div><ul><li><p>
This position will be based in UAE</p></li></ul></div></div><p></p><div><p><b>
What&rsquo;s Unique About This Role:</b></p></div></div><div><div><div><ul><li><p>
You&rsquo;ll operate independently in a dynamic field environment, supported by a team that values your expertise</p></li><li><p>
You&rsquo;ll work with cutting-edge technologies and industry-leading training to stay ahead</p></li><li><p>
You&rsquo;ll help customers meet sustainability goals while protecting their critical assets</p></li></ul></div></div><p></p><div><p><b><br>
Minimum Qualifications:</b></p></div><div><div><ul><li><p>
High school diploma or equivalent</p></li><li><p>
Position requires a current and valid Driver&rsquo;s License with no restrictions</p></li><li><p>
Experience in a technical service role, ideally with water filtration systems or in industrial/mechanical environments</p></li><li><p>
No immigration sponsorship available</p></li></ul></div></div><p></p><div><p><b>
Physical Demands:</b></p></div><div><div><ul><li><p>
Position requires working in confined spaces and extreme conditions (hot, cold, damp, dusty)</p></li><li><p>
Position requires lifting, kneeling, crouching, reaching, and standing for extended periods</p></li></ul></div></div><p></p><div><p><b>
Preferred Qualifications:</b></p></div><div><div><ul><li><p>
Associate&rsquo;s degree in chemistry, mechanical systems, or related field</p></li><li><p>
Hands-on plumbing experience and familiarity with industrial equipment</p></li><li><p>
Experience with boilers, cooling towers, and wastewater treatment systems</p></li><li><p>
Knowledge of mechanical, electrical, and pumping systems</p></li><li><p>
Proficiency with Microsoft Office Suite</p></li></ul></div></div></div><p></p><div><div><p><b>
What&rsquo;s</b><b> in it For You:</b></p></div><div><div><ul><li><p>
Starting on <b>Day 1</b>: Access to our comprehensive <b>benefits package</b> including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!</p></li><li><p>
The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.</p></li><li><p>
The ability to make an impact and <b>shape your career</b> with a company that is passionate about growth.</p></li><li><p>
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.</p></li></ul></div></div><p></p><div><p><b><br>
About Ecolab:</b></p></div><div><p>
At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.</p></div></div></div></div><p><b><br>
Our Commitment to a Culture of Inclusion &amp; Belonging</b><br>
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.</p></div>

Lead Field Service Rep - Water

Nalco Water, An Ecolab Company

<div>
 Want to build a brighter, bolder future and cultivate your career?
 <strong>
  Join Ecolab&rsquo;s team and help create a world in which we all thrive.
 </strong>
 <br/>
 <br/>
 Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food &amp; beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.
 <br/>
 <br/>
 Ecolab is seeking a
 <strong>
  Lead Field Service Representative
 </strong>
 where your technical expertise and customer-first mindset will help shape a more sustainable future. You&rsquo;ll be part of a purpose-driven team that supports water treatment systems across diverse industries. You&rsquo;ll work hands-on in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.
 <br/>
 <br/>
 <strong>
  How You&rsquo;ll Make An Impact
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver expert service and support for water treatment and filtration systems
  </li>
  <li>
   Monitor chemical usage and system performance to ensure optimal operation
  </li>
  <li>
   Troubleshoot and resolve equipment and treatment issues with a focus on cost-effective solutions
  </li>
  <li>
   Conduct preventive maintenance and repairs to maximize equipment uptime
  </li>
  <li>
   Maintain accurate service documentation and communicate clearly with customers
  </li>
  <li>
   Collaborate with internal teams to continuously improve service delivery
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Details
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This position will be based in UAE
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What&rsquo;s Unique About This Role
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   You&rsquo;ll operate independently in a dynamic field environment, supported by a team that values your expertise
  </li>
  <li>
   You&rsquo;ll work with cutting-edge technologies and industry-leading training to stay ahead
  </li>
  <li>
   You&rsquo;ll help customers meet sustainability goals while protecting their critical assets
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent
  </li>
  <li>
   Position requires a current and valid Driver&rsquo;s License with no restrictions
  </li>
  <li>
   Experience in a technical service role, ideally with water filtration systems or in industrial/mechanical environments
  </li>
  <li>
   No immigration sponsorship available
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Demands
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Position requires working in confined spaces and extreme conditions (hot, cold, damp, dusty)
  </li>
  <li>
   Position requires lifting, kneeling, crouching, reaching, and standing for extended periods
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Associate&rsquo;s degree in chemistry, mechanical systems, or related field
  </li>
  <li>
   Hands-on plumbing experience and familiarity with industrial equipment
  </li>
  <li>
   Experience with boilers, cooling towers, and wastewater treatment systems
  </li>
  <li>
   Knowledge of mechanical, electrical, and pumping systems
  </li>
  <li>
   Proficiency with Microsoft Office Suite
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What&rsquo;s In It For You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
  </li>
  <li>
   The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
  </li>
  <li>
   The ability to make an impact and shape your career with a company that is passionate about growth.
  </li>
  <li>
   The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Ecolab
  <br/>
  <br/>
 </strong>
 At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
 <br/>
 <br/>
 <strong>
  Our Commitment to a Culture of Inclusion &amp; Belonging
  <br/>
  <br/>
 </strong>
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>


MEDCARE ME

<p><b>Medical devices Sales specialist who has experince in Surgical applications and sales.</b></p><p><b>We are seeking a dynamic and highly motivated **Medical Device Sales Representative** to join our team. The successful candidate will be responsible for driving sales and promoting our innovative surgical products to healthcare professionals, hospitals, and surgical centers. This role requires a deep understanding of the surgical landscape and the ability to build strong relationships with surgeons, hospital administrators .</b></p><p>This is a full-time on-site role for a Medical Representative located in Dubai, United Arab Emirates. The Medical Representative will be responsible for medical sales, communicating with healthcare professionals, providing customer service, and promoting medical devices .</p><p><b>Qualifications</b></p><ul><li>Medical Sales and Communication skills</li><li>Customer Service and Medicine knowledge</li><li>Pharmacy expertise</li><li>Excellent interpersonal and communication skills</li><li>Ability to build and maintain relationships with healthcare professionals</li><li>Strong understanding of medical products and pharmaceuticals</li><li>Bachelor's degree in relevant field</li><li>Previous experience in medical sales is a plus</li></ul><p>Responsablities</p><ul><li>To Promote Company's Products range to specialist Doctors and health care professionals .</li><li>To Achieve sales target assigned to the assigned territory and systematically to cover the right customer and achieve the required leads rate .</li><li>To Organize Products Presentations/Training .</li><li>Presenting in Surgical procedures with medical professionals .</li><li>Regular Reporting and Planning .</li></ul><p>Job Type: Full-time</p><p>Pay: AED8,000.00 - AED12,000.00 per month</p><p>Experience:</p><ul><li>medical devices sales : 1 year (Required)</li></ul><p>License/Certification:</p><ul><li>UAE driving License  (Required)</li></ul>

Sales Engineer

Senior Medical Representative

Wadaan Industries LLC

<div><div><h4 class="jobSectionHeader"><b>Job Overview</b></h4><p>
Wadaan Industries LLC, produces UV Inks &amp; Coatings for the printing &amp; packaging industry. We manufacture the following inks:</p><p>
UV Flexo</p><p>
UV Offset</p><p>
UV dry Offset</p><p>
UV Screen Inks</p><p>
UV coatings</p><p>
We plan on hiring a professional and skilled Field Sales Representative to join the Sales Team of our company on an immediate basis for our UV Flexo inks to market. You will be responsible to develop robust sales strategies to attract potential customers and retain existing ones.
</p><p>As a successful sales representative, you will be sourcing new sales opportunities and close deals to achieve your sales targets. You will be playing a vital role in increasing the revenues by managing and negotiating with clients, qualifying prospects, generating leads and managing the sales of products/services.</p><p>
You should possess amazing customer service and communication skills for this role. If you think that you will &lsquo;fit&rsquo; in this particular job role, apply for this position right away!</p></div>
<div><h4 class="jobSectionHeader"><b>
Responsibilities</b></h4><ul><li>
Promoting UV Flexo inks &amp; coatings</li><li>
Forecast sales, generate &lsquo;out of the box&rsquo; sale methodologies and evaluate their effectiveness</li><li>
Attract new clients by devising new strategies and sales processes</li><li>
Evaluate client&rsquo;s needs, skills and build a productive long lasting relationship</li><li>
Meet individual and your team&rsquo;s sales targets</li><li>
Collaborate with other sales reps to discuss on best sales techniques</li><li>
Research particular accounts and follow or generate via sales leads</li><li>
Attend sales events, meetings, and training sessions to keep yourself abreast of the latest developments</li><li>
Provide feedback to senior management with the help of statistics</li><li>
Expand and maintain client database within the particular territory</li><li>
Generate daily as well as monthly sales reports</li></ul></div>
<div><h4 class="jobSectionHeader"><b>Requirements</b></h4><ul><li>
BS/BA degree in Sales and Marketing or relevant field</li><li>
Market knowledge of UAE for UV Flexo inks</li><li>
Proven sales experience UAE for flexible packaging market and materials</li><li>
Exceptional customer service skills</li><li>
Track record of achieving alloted sales quota</li><li>
Hands-on experience with CRM and other software</li><li>
Know-how of different sales methodologies and pipeline management</li><li>
Proficient in MS Office Tools</li><li>
Excellent communication skills</li><li>
Outstanding negotiation and interpersonal skills</li><li>
Self-motivated and result-oriented individual</li></ul></div></div>

Sales Representative (for UV Flexo inks)

Aeserver

<p><strong>Job Title: Business Development Representative</strong><p><strong>Job role:</strong></p><p>We are looking for a Business Development Representative to work closely with our core teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential (and existing) customers via various channels - website, chat, phone, meetings, trade shows, virtual trade shows, online forums, social media, etc.</p><p>It is an added advantage if you have experience in developing leads independently & meeting sales quotas. You will be responsible for the entire sales cycle from establishing a customer contact till signing a deal. You will also ensure proper after-sales service.</p><p><strong>Responsibilities:</strong></p><ul><li>Qualify leads from various campaigns as sales opportunities</li><li>Contact potential clients via phone and emails & other channels</li><li>Identify client needs and suggest appropriate products/services</li><li>Customize product solutions to increase customer satisfaction</li><li>Build long-term trusting relationships with clients</li><li>Proactively seek new business opportunities in the market</li><li>Set up meetings or calls between (prospective) clients and Account Executives</li><li>Build reports to present to the manager.</li><li>Stay up-to-date with new products/services and new pricing/payment plans</li><li>Build & use well-written proposals & sales documents to pitch to potential clients</li></ul><p><strong>Requirements:</strong></p><ul><li>Proven work experience as a Business Development Representative, Sales Account Executive or similar role in the digital, IT, Cloud, Web Hosting related industry.</li><li>Hands-on experience with multiple sales techniques (eg: inbound, outbound, field sales)</li><li>Track record of achieving sales quotas</li><li>Experience with CRM systems.</li><li>Fluency in English + a bonus with other languages</li><li>Understanding of sales performance metrics</li><li>Excellent communication and negotiation skills</li><li>Ability to deliver engaging presentations</li></ul><p>AEserver is seeking bright, open-minded & proactive team members and offers comprehensive, competitive packages along with a hassle-free working environment that is made of a hybrid system, i.e a mix of office, work from home & even remote working.</p></p><p>Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at </p><ul><li>Business Development Representative Jobs</li></ul>

Business Development Representative

Explore 3900+ Field service representative in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

3900 field service representative jobs IN Dubai United Arab Emirates

Field Service Representative - Customer Support Manager (Aerospace (A380 experience mandatory) Dubai, UAE - SEGULA TECHNOLOGIES

Lead Field Service Rep - Water

Lead Field Service Rep - Water

Sales Engineer

Senior Medical Representative

Sales Representative (for UV Flexo inks)

Business Development Representative