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foodhall operations director

TGP International

<div>
 The Food Hall Operations Director is the senior operational leader for Seven Al Hamra Food Hall, responsible for the full on-site performance of the Food Hall across operations, tenant management, customer experience, safety, and financial delivery.
 
 
 Reporting to the TGP Food Hall Director, the GM ensures that all Food Hall strategies, brand standards, and commercial objectives are executed at site level. The role acts as the main interface between Head Office functions (Operations, Marketing, Finance, People, Health &amp; Safety) and the on-site teams and tenants.
 
 
 The Ops Director ensures the Food Hall operates as a world-class hospitality destination, delivering strong financial results, regulatory compliance, and an outstanding guest experience.
 
 
 
 Core Responsibilities
 
 
 
 <ul>
 <li>
 Site Leadership &amp; Operations
 </li>
 <li>
 Lead the full day-to-day operation of the Food Hall across front-of-house, kitchens, back-of-house, delivery, hosting, cashiering, and service areas
 </li>
 <li>
 Implement, manage, and continuously improve Standard Operating Procedures (SOPs) for all operational areas
 </li>
 <li>
 Ensure seamless coordination between tenants, service teams, and Head Office departments
 </li>
 <li>
 Act as the senior decision-maker on site for all operational matters
 </li>
 <li>
 Guest Experience &amp; CRM
 </li>
 <li>
 Ensure consistent delivery of a world-class guest experience across all touchpoints
 </li>
 <li>
 Establish and maintain strong customer relationships
 </li>
 <li>
 Oversee the day-to-day use and performance of the CRM system, ensuring feedback, complaints, and loyalty data are actively managed and acted upon
 </li>
 <li>
 Food Safety, Hygiene &amp; Quality
 </li>
 <li>
 Ensure full compliance with all food safety, hygiene, and Saudi regulatory standards
 </li>
 <li>
 Lead and delegate to the Food Safety &amp; Quality Control Coordinator, Chief Steward, and Floor Managers to ensure effective monitoring and enforcement
 </li>
 <li>
 Ensure consistent food and beverage quality across all operators
 </li>
 <li>
 Maintenance, Facilities &amp; Logistics
 </li>
 <li>
 Ensure preventive and corrective maintenance is executed according to schedule and standards
 </li>
 <li>
 Oversee logistics, including staff accommodation standards, transportation, procurement, prep rooms, storage, and waste management systems
 </li>
 <li>
 Ensure the Food Hall is always safe, clean, and operationally ready
 </li>
 <li>
 Tenant &amp; Commercial Management
 </li>
 <li>
 Oversee and lead all tenant onboarding, operational management, and end-of-tenancy processes
 </li>
 <li>
 Monitor operator performance against contractual, quality, and service standards
 </li>
 <li>
 Build and maintain strong relationships with tenant leadership and brand owners
 </li>
 <li>
 Sales, Marketing &amp; Business Growth
 </li>
 <li>
 Execute site-level sales and marketing plans developed by Head Office
 </li>
 <li>
 Support promotions, activations, and events to drive footfall and revenue
 </li>
 <li>
 Identify and lead local initiatives that improve commercial performance
 </li>
 <li>
 Financial Management
 </li>
 <li>
 Own the Food Hall's on-site financial performance, including revenue, cost control, and profitability
 </li>
 <li>
 Prepare, present, and manage the annual Food Hall budget
 </li>
 <li>
 Ensure financial discipline across all departments and tenant interfaces
 </li>
 <li>
 People &amp; Performance Management
 </li>
 <li>
 Lead, coach, and develop the Food Hall management and operational teams
 </li>
 <li>
 Ensure effective manpower planning, training, and performance management
 </li>
 <li>
 Drive engagement, accountability, and service culture
 </li>
 <li>
 Performance, KPIs &amp; Reporting
 </li>
 <li>
 Develop and continuously improve KPIs across all departments
 </li>
 <li>
 Track and report performance to the TGP Food Hall Director
 </li>
 <li>
 Lead corrective actions and improvement plans when targets are not met
 </li>
 <li>
 Stakeholder &amp; Industry Relations
 </li>
 <li>
 Represent Seven Al Hamra Food Hall in the market
 </li>
 <li>
 Maintain strong relationships with industry partners, operators' head offices, and key stakeholders
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Experience &amp; Education
 
 
 
 
 <ul>
 <li>
 Minimum 10 years in a senior F&amp;B or hospitality management role
 </li>
 <li>
 Proven experience managing multi-operator environments (food halls, malls or large restaurant groups)
 </li>
 <li>
 Bachelor's degree in Hospitality Management, Business Administration, or related field
 
 
 </li>
 </ul>
 
 Market &amp; Industry Knowledge
 
 
 
 <ul>
 <li>
 Extensive knowledge of the Saudi hospitality and F&amp;B market
 </li>
 <li>
 Strong network within the local and regional food &amp; beverage industry
 
 
 </li>
 </ul>
 
 Technical &amp; Professional Skills
 
 
 
 <ul>
 <li>
 Advanced verbal and written English (Arabic preferred)
 </li>
 <li>
 Strong financial, operational, and commercial acumen
 </li>
 <li>
 Advanced user of Microsoft Office, CRM, and ERP systems
 </li>
 <li>
 Strong understanding of Saudi food safety, labor, and licensing regulations
 
 
 </li>
 </ul>
 
 
 Leadership &amp; Personal Attributes
 
 
 
 
 <ul>
 <li>
 Excellent people leadership across multicultural teams
 </li>
 <li>
 Highly organized, decisive, and commercially driven
 </li>
 <li>
 Strong stakeholder management and negotiation skills
 </li>
 <li>
 Able to operate effectively in a high-volume, fast-paced environment
 
 
 </li>
 </ul>
 
 Note: This job description reflects key duties and responsibilities of the position and is not to be interpreted as exhaustive.
 
</div>

Foodhall Operations Director

<div>The Food Hall Operations Director is the senior operational leader for Seven Al Hamra Food Hall, responsible for the full on-site performance of the Food Hall across operations, tenant management, customer experience, safety, and financial delivery.
Reporting to the TGP Food Hall Director, the GM ensures that all Food Hall strategies, brand standards, and commercial objectives are executed at site level. The role acts as the main interface between Head Office functions (Operations, Marketing, Finance, People, Health &amp; Safety) and the on-site teams and tenants.
The Ops Director ensures the Food Hall operates as a world-class hospitality destination, delivering strong financial results, regulatory compliance, and an outstanding guest experience. 
 
CORE RESPONSIBILITIES 
1. Site Leadership &amp; Operations<ul><li>Lead the full day-to-day operation of the Food Hall across front-of-house, kitchens, back-of-house, delivery, hosting, cashiering, and service areas</li><li>Implement, manage, and continuously improve Standard Operating Procedures (SOPs) for all operational areas</li><li>Ensure seamless coordination between tenants, service teams, and Head Office departments</li><li>Act as the senior decision-maker on site for all operational matters</li></ul><h3 class="jobSectionHeader">
2. Guest Experience &amp; CRM</h3><ul><li>Ensure consistent delivery of a world-class guest experience across all touchpoints</li><li>Establish and maintain strong customer relationships</li><li>Oversee the day-to-day use and performance of the CRM system, ensuring feedback, complaints, and loyalty data are actively managed and acted upon</li></ul><h3 class="jobSectionHeader">
3. Food Safety, Hygiene &amp; Quality</h3><ul><li>Ensure full compliance with all food safety, hygiene, and Saudi regulatory standards</li><li>Lead and delegate to the Food Safety &amp; Quality Control Coordinator, Chief Steward, and Floor Managers to ensure effective monitoring and enforcement</li><li>Ensure consistent food and beverage quality across all operators</li></ul> 

4. Maintenance, Facilities &amp; Logistics<ul><li>Ensure preventive and corrective maintenance is executed according to schedule and standards</li><li>Oversee logistics, including staff accommodation standards, transportation, procurement, prep rooms, storage, and waste management systems</li><li>Ensure the Food Hall is always safe, clean, and operationally ready</li></ul><h3 class="jobSectionHeader">
5. Tenant &amp; Commercial Management</h3><ul><li>Oversee and lead all tenant onboarding, operational management, and end-of-tenancy processes</li><li>Monitor operator performance against contractual, quality, and service standards</li><li>Build and maintain strong relationships with tenant leadership and brand owners</li></ul><h3 class="jobSectionHeader">
6. Sales, Marketing &amp; Business Growth</h3><ul><li>Execute site-level sales and marketing plans developed by Head Office</li><li>Support promotions, activations, and events to drive footfall and revenue</li><li>Identify and lead local initiatives that improve commercial performance</li></ul><h3 class="jobSectionHeader">
7. Financial Management</h3><ul><li>Own the Food Hall&rsquo;s on-site financial performance, including revenue, cost control, and profitability</li><li>Prepare, present, and manage the annual Food Hall budget</li><li>Ensure financial discipline across all departments and tenant interfaces</li></ul><h3 class="jobSectionHeader">
8. People &amp; Performance Management</h3><ul><li>Lead, coach, and develop the Food Hall management and operational teams</li><li>Ensure effective manpower planning, training, and performance management</li><li>Drive engagement, accountability, and service culture</li></ul><h3 class="jobSectionHeader">
9. Performance, KPIs &amp; Reporting</h3><ul><li>Develop and continuously improve KPIs across all departments</li><li>Track and report performance to the TGP Food Hall Director</li><li>Lead corrective actions and improvement plans when targets are not met</li></ul><h3 class="jobSectionHeader">
10. Stakeholder &amp; Industry Relations</h3><ul><li>Represent Seven Al Hamra Food Hall in the market</li><li>Maintain strong relationships with industry partners, operators&rsquo; head offices, and key stakeholders</li></ul> 
Requirements<h3 class="jobSectionHeader">
Experience &amp; Education</h3><ul><li>Minimum 10 years in a senior F&amp;B or hospitality management role</li><li>Proven experience managing multi-operator environments (food halls, malls or large restaurant groups)</li><li>Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field
</li></ul>Market &amp; Industry Knowledge<ul><li>Extensive knowledge of the Saudi hospitality and F&amp;B market</li><li>Strong network within the local and regional food &amp; beverage industry</li></ul><h3 class="jobSectionHeader">
Technical &amp; Professional Skills</h3><ul><li>Advanced verbal and written English (Arabic preferred)</li><li>Strong financial, operational, and commercial acumen</li><li>Advanced user of Microsoft Office, CRM, and ERP systems</li><li>Strong understanding of Saudi food safety, labor, and licensing regulations</li></ul><h3 class="jobSectionHeader">
Leadership &amp; Personal Attributes</h3><ul><li>Excellent people leadership across multicultural teams</li><li>Highly organized, decisive, and commercially driven</li><li>Strong stakeholder management and negotiation skills</li><li>Able to operate effectively in a high-volume, fast-paced environment</li></ul> 
Note: This job description reflects key duties and responsibilities of the position and is not to be interpreted as exhaustive.</div>

RIYMAR Real Estate Company

<div>
 
 We are seeking an HR Director to lead the full people agenda and drive a high-performance, future-ready organization.
 
 
 This role owns HR strategy, organization development, talent management, total rewards, and HR operations. Reporting to the Chief Shared Services Officer, the HR Director acts as a strategic partner to executive leadership and plays a central role in transformation, workforce planning, and cultural evolution.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 People Strategy &amp; Organization Development
 
 <ul>
 <li>
 Develop and execute a comprehensive HR / People Strategy aligned with corporate objectives.
 </li>
 <li>
 Lead organizational design, workforce planning, job architecture, and grading frameworks.
 </li>
 <li>
 Establish HR dashboards and analytics to drive data-led people decisions.
 </li>
 </ul>
 
 Total Rewards, Performance &amp; Culture
 
 <ul>
 <li>
 Design and govern compensation, benefits, and incentive frameworks.
 </li>
 <li>
 Lead performance management cycles, promotions, and annual increments.
 </li>
 <li>
 Drive engagement, culture change, and employee experience initiatives.
 </li>
 </ul>
 
 Talent &amp; HR Operations
 
 <ul>
 <li>
 Oversee talent acquisition strategy, employer branding, and recruitment governance.
 </li>
 <li>
 Lead learning &amp; development, succession planning, and leadership pipelines.
 </li>
 <li>
 Ensure effective HR operations, payroll coordination, and employee lifecycle management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in HR or related field (Master&rsquo;s preferred).
 </li>
 <li>
 10+ years of experience, including 3+ years in a senior HR leadership role.
 </li>
 <li>
 CIPD Level 5 / SHRM-CP preferred.
 </li>
 <li>
 Prior experience in real estate or diversified group environments is an advantage.
 </li>
 <li>
 Arabic &amp; English fluency required.
 </li>
 </ul>
 
 
</div>

Human Resources Director

Sushi Demure Restaurant

Job Title: Executive Director &ndash; Restaurant Chain (Saudi Arabia) Location: Riyadh, Saudi Arabia Employment Type: Full-time Industry: Food &amp; Beverage / Restaurant Management About the Role A rapidly growing restaurant group in Saudi Arabia is seeking a highly experienced Executive Director to lead its operations, drive strategic growth, and ensure world-class performance across multiple branches. The ideal candidate will have a proven track record in scaling restaurant operations, building high-performing teams, and implementing operational excellence frameworks. Key Responsibilities Oversee daily operations and long-term business performance across all branches. Develop and execute growth strategies, expansion plans, and operational systems. Build and manage budgets, cost structures, and P&amp;L reports. Ensure quality, consistency, and compliance with food safety standards (HACCP/ISO). Lead department heads in operations, marketing, HR, and supply chain. Identify opportunities for process automation, digital transformation, and efficiency improvement. Foster a culture of accountability, performance, and continuous improvement. Qualifications &amp; Experience Minimum 5 years of executive or senior operations management experience in the restaurant or hospitality sector. Strong leadership, financial acumen, and strategic planning skills. Solid understanding of Saudi F&amp;B market dynamics. Excellent communication in English (Arabic is a plus). Bachelor&rsquo;s degree in Business Administration, Hospitality Management, or related field. What We Offer Competitive salary and performance-based bonuses. Dynamic and growth-oriented work environment. Opportunity to lead a brand expanding nationally and regionally.Job Type: Full-timePay: ﷼5,000.00 - ﷼8,000.00 per monthAbility to commute/relocate:<ul><li>Riyadh: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Management: 5 years (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>

Executive Director – Restaurant Chain

Confidential Government

<div>
 
 
 Job Title:
 
 Marketing Director
 
 
 
 Company:
 
 Confidential Government
 
 
 
 Workplace Type:
 
 On-site
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 Seniority Level:
 
 Director
 
 
 
 Industry:
 
 Real Estate
 
 
 
 Job Function:
 
 Marketing, Sales
 
 
 
 Job Description
 
 
 
 We are seeking an experienced
 
 Marketing Director
 
 to lead and drive strategic marketing initiatives within a dynamic real estate environment.
 
 
 The ideal candidate will be responsible for developing and executing integrated marketing strategies, enhancing brand positioning, and supporting commercial objectives, particularly within shopping malls.
 
 
 
 Key Responsibilities
 
 
 
 &bull; Develop and implement comprehensive marketing strategies
 
 
 &bull; Lead brand management and positioning initiatives
 
 
 &bull; Oversee campaigns, promotions, and digital marketing activities
 
 
 &bull; Support leasing and sales objectives through targeted marketing efforts
 
 
 &bull; Manage agencies, vendors, and creative partners
 
 
 &bull; Analyze market trends, customer insights, and competitor activities
 
 
 &bull; Monitor marketing budgets and ROI performance
 
 
 &bull; Collaborate with leasing, operations, and asset management teams
 
 
 
 Requirements
 
 
 
 &bull; Proven experience in shopping malls / retail real estate
 
 
 &bull; Strong background in strategic and operational marketing
 
 
 &bull; Experience supporting leasing, footfall growth, and tenant engagement
 
 
 &bull; Excellent leadership and stakeholder management skills
 
 
 &bull; Data-driven mindset with strong analytical abilities
 
 
 &bull; Bachelor&rsquo;s degree in marketing, Business, or related field
 
 
 &bull; Minimum [7+] years of experience in a similar role
 
 
 
 Preferred Qualifications
 
 
 
 &bull; Experience in real estate / mall management
 
 
 &bull; Strong understanding of consumer behavior and retail dynamics
 
 
 &bull; Experience managing multi-channel campaigns
 
 
 
</div>

Marketing Director

Qiddiya Investment Company

<div>Qiddiya Investment Company is on a mission to redefine entertainment and lifestyle in Saudi Arabia. We are currently seeking an Associate Director - Helpdesk to lead our customer support operations, delivering exceptional service and support to all stakeholders. This role will play a critical part in ensuring that our helpdesk team operates efficiently and effectively, providing timely troubleshooting and solutions for a variety of operational challenges.
The Associate Director - Helpdesk will oversee the daily operations of the helpdesk, ensuring quality assurance and continuous improvement in service delivery. You will manage a team of support personnel, providing them with leadership and guidance as they assist employees and visitors with IT and operational inquiries. Your expertise in service management frameworks will be invaluable in streamlining processes and enhancing user satisfaction.
This role demands excellent communication skills, a customer-centric mindset, and a proactive approach to problem-solving to promote a seamless experience for all users.
Requirements<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Business Administration, or a related field; Master&rsquo;s degree is an advantage.</li>
<li>Minimum 7-10 years of experience in helpdesk or IT service management roles, with at least 3 years in a leadership position.</li>
<li>Proven track record of managing helpdesk operations, focusing on customer service excellence and continuous improvement.</li>
<li>Experience with helpdesk software and ticket systems to track and analyze helpdesk activities.</li>
<li>Strong problem-solving skills with the ability to troubleshoot complex issues and provide timely solutions.</li>
<li>Excellent communication skills, both written and verbal, with a strong ability to interact with diverse stakeholders.</li>
<li>Knowledge of service management frameworks such as ITIL is preferred.</li>
<li>Ability to work under pressure, adapt to changing priorities, and manage multiple tasks simultaneously.</li>
<li>A customer-first mentality with a passion for achieving high levels of user satisfaction.</li>
<li>Demonstrated ability to lead and mentor a team, fostering a collaborative and supportive environment.</li>
</ul>Benefits
Offering a comprehensive compensation and benefits package.</div>

Associate Director - Helpdesk

HRsource

<div>
 
 We are exclusively partnering with a globally recognised luxury house to appoint a Store Director for its flagship boutique in Riyadh. This is a pivotal leadership role with full responsibility for the boutique&rsquo;s commercial performance, client experience, and team culture.
 
 
 
 
 
 This is a highly visible position within the organisation. The Store Director will act as the custodian of the brand within Riyadh, ensuring the boutique consistently reflects the standards, values, and prestige associated with one of the world&rsquo;s leading luxury maisons. The role requires a balance of commercial discipline, client sophistication, and strong leadership presence.
 
 
 
 
 
 Role Overview
 
 
 
 
 
 The Store Director will take full ownership of all boutique operations, ensuring excellence across client experience, team leadership, and financial performance.
 
 
 Working within a flagship environment, you will be responsible for maintaining exceptional service standards while driving sustainable commercial growth. The boutique serves a loyal and discerning clientele, requiring a leader who understands how to nurture long-term relationships while continuing to strengthen the brand&rsquo;s presence within the local luxury landscape.
 
 
 Key areas of responsibility will include:
 
 
 &bull; Leading, developing, and mentoring the boutique team, fostering a culture of accountability, professionalism, and excellence
 
 
 &bull; Acting as the primary ambassador of the brand, building and maintaining relationships with VIP clients, collectors, and key members of the local luxury community
 
 
 &bull; Driving commercial performance through effective management of sales, productivity, and operational discipline
 
 
 &bull; Ensuring all boutique operations align with global brand standards, maintaining consistency across service, presentation, and client experience
 
 
 &bull; Collaborating closely with internal stakeholders across Retail, Client Experience, Merchandising, HR, and Marketing
 
 
 &bull; Overseeing boutique operations including reporting, staffing, inventory management, and performance monitoring, ensuring smooth day-to-day execution
 
 
 Candidate Profile
 
 
 We are seeking an established luxury retail leader with experience managing flagship or high-profile boutique environments.
 
 
 You will possess a strong understanding of luxury client expectations and the ability to balance relationship-driven selling with structured commercial leadership. You are comfortable operating at both strategic and operational levels, setting direction while remaining present and engaged with your team and clients.
 
 
 The ideal candidate will demonstrate:
 
 
 &bull; A proven track record managing luxury boutiques, preferably within fashion, accessories, or Ready-to-Wear
 
 
 &bull; Strong experience building and maintaining relationships with VIP clients and high-value customers
 
 
 &bull; Commercial awareness, with the ability to interpret performance data and drive results
 
 
 &bull; A deep appreciation for luxury service standards, product storytelling, and brand representation
 
 
 &bull; Strong leadership capability, with the ability to develop and motivate high-performing teams
 
 
 &bull; The presence and credibility to represent the brand confidently within a flagship environment
 
 
 This opportunity offers the chance to lead a flagship boutique in Riyadh, with full ownership of both the commercial success and the client experience within a prestigious luxury environment.
 
</div>

Store Director (Luxury Fashion) Riyadh

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763 foodhall operations director jobs In Room Dining Four Seasons Hotel Riyadh Jobs In Riyadh

Foodhall Operations Director

Foodhall Operations Director

Human Resources Director

Executive Director – Restaurant Chain

Marketing Director

Associate Director - Helpdesk

Store Director (Luxury Fashion) Riyadh